Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to deploy, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft and Cisco certified computer consultants can provide expert support for a broad range of products and technologies and can provide that expertise remotely anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX-based technology. Progent also offers the help of Cisco CCIE infrastructure specialists for complex connectivity issues, as well as the the assistance of CISSP and CISM-qualified security consultants to handle complex security planning and troubleshooting. Progent has delivered remote network support to companies in every state in the United States.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing ISA Server-based security installations for information systems with many offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can help your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to 50% of the time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Progent offers nationwide remote technical support and troubleshooting services for companies that run Sun Solaris networks or whose information systems feature a mix of Solaris and Microsoft products. Online network consulting offers maximum leverage for your IT dollar by protecting user efficiency and shortening the time billed for computer repair services. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to solve the majority of network issues without wasting time and money by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone support and online access. Progent can offer the services of Cisco CCIE network engineers and CISSP premier security specialists to help you with the toughest network issues.
Progent's Power BI experts can assist you to plan, install, maintain, update or troubleshoot your Power BI environment. Progent's database experts can help you to organize your target data for Power BI reports and dashboards. Progent can show you how to implement and manage a local, cloud based, or hybrid network model to run Power BI.
Progent's pricing policy is to charge for remote support and in-person visits by the minute. As a result, you are charged only for received support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no service activation fee and requires no monthly commitment for services provided during regular business hours. Many service firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with big bills for quick solutions so you won't be forced to allow simple problems to fester.
For large organizations, Progent can supplement in-house network support staffs by providing world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a seamless nearby extension of enterprise IT management. Progentís enterprise support services include corporate-wide security, remote branch office support, system design, Sarbox compliance, project management, and top-level support for multiple location network environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and specialists to assist with a site relocation or branch move, or a network architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's ProSight family of managed IT services are geared to provide organizations who maintain minimal internal network support teams with affordable access to enterprise-class management platforms and technical expertise. Benefits of the ProSight catalog of managed services include fixed network maintenance costs, smart automation of routine administrative tasks, continual absorption of the latest technology, graceful migration from legacy systems to modern solutions, improved fit between information technology with business objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business instead of fast-evolving network technology.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, application development, and debugging support for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a feature-rich but manageable information. The IT demands of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with real-world experience designing and building seamless, comprehensive business technology environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background supporting business networks built on Microsoft platforms. This background ensures you success in deploying, managing, and repairing IT solutions that incorporate the SBS Server suite of servers and applications.
Progent's UNIX family support services provide small companies and software developers support for administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Cisco certified wireless networking consultants can provide affordable online and on-premises support for both legacy and current Wave 2 Aironet wireless APs and Progent can assist you to design and manage Wi-Fi environments that incorporate indoor and outdoor/industrial Aironet access points.
With Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize the full advantages of bringing smart traffic control into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network highly available to accommodate time-critical requirements, expandable to facilitate growth, secure enough to protect restricted data, and capable of differentiating and controlling all traffic to optimize network operations. Progent's CCIE certified engineers can help you select and integrate Cisco switches appropriate for your business. In addition, Progent's CISM certified security specialists can show you how to develop a comprehensive security plan and set up Cisco switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow industry leading practices to manage your XenDesktop solution effectively.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local service firms who provide scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to every customer. The discipline of documenting and archiving support records results in more effective support and eliminates a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who wonít let go of vital service information.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for the legal profession. Progent can provide online access to NetDocuments consultants to help legal departments and law firms to design, configure, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Progent has more than 10 years of experience integrating, maintaining and troubleshooting the key platforms that make up System Center and can assist your organization to design, configure, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can assist you to upgrade to the latest version of Microsoft System Center from an older release or from a third-party IT management solution to provide the advantages of best-in-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with apps such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and budget-friendly online and on-premises expertise to help organizations of all sizes to create and maintain CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can assist with any aspect of Unified CM setup and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE support, creating UCS server clustering systems for survivability, performance tuning, and integration with Exchange and Skype for Business.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Progent's Cisco CCIE-certified network infrastructure experts can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with real-world expertise and extensive experience in planning and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT environments based on the Microsoft SBS suite of servers and applications.
Skype for Business Web Apps Server Technology Professional
Progent has extensive experience delivering a full-spectrum of remote network consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering advanced remote network consulting and has provided network solutions to organizations in every state. Remote support eliminates travel costs and resolves issues more quickly than onsite service calls.
Progent can provide affordable remote and on-premises consulting to assist organizations to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's consultants can assist your company to evaluate the benefits of Lync Server for your environment and can help you to plan and carry out a deployment of Lync Server that centralizes the management of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can also help you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office applications, and provide online seminars and ongoing support for Microsoft Lync Server 2010 and other Microsoft platforms.
For assistance creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progentís expert team of program developers, database architects, and software project managers can help make sure you get the project done on schedule and within budget. Progent's seasoned application developers can provide cost-effective and expert online consulting for projects as simple as creating VBA macros for Excel or as large as developing mission-critical database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Progent can provide one-on-one education designed for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for macOS and Mac OS X applications.
Progent can provide affordable remote and onsite consulting to assist organizations to migrate any portion of their core network resources to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to design and execute a deployment of Microsoft Lync Server that consolidates the administration of IM and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can also assist you to perform a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer webinar training and continuing support for Lync Server and other Microsoft products.
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned structure. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent's CCIE-certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent delivered a wireless networking environment that allowed a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless solution provided better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered immunity to local interference.
Skype for Business Mobility Services Professionals
Progent has more than a decade of experience deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can help you to design, deploy, maintain, and fix your Microsoft System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to migrate to the current version of System Center from an earlier one or from a third-party IT management platform to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progentís Cisco-Certified network experts offer professional PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat security, and secure access services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, speed and availability for business environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progentís network experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
The service background of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with planning, deploying, administering and troubleshooting powerful information technology solutions powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified email/telephony solutions for companies. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progentís experienced Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security holes.
Progent can provide remote and onsite consulting to help you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced business intelligence environment. Progent's BI experts can help you to support your existing reporting system, assist you to upgrade databases and applications from a legacy reporting product to a modern solution, and provide as-needed online training tailored to your specific requirements. Progentís management reporting consultants offer expertise in the leading business analytics reporting and visualization platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.