Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and onsite support to assist you to manage and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.


Additional Topics of Interest

New Jersey Computer Network Support Group
Urgent West Virginia Network Consulting Firm

Progent’s Technical Response Center (TRC) provides affordable nationwide after-hours online help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone help and online secure network access to isolate and repair network problems rapidly and economically.

Professionals for Linux Network Monitoring
Specialist Boise, Idaho

Network monitoring commonly entails observing a system's resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's network integration consultants can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux support services provide small businesses and developers assistance with managing and supporting UNIX and Linux systems that work with Microsoft-based products.

Microsoft Exchange 2003 Upgrade Consulting Services
Microsoft Exchange 2003 On-site Technical Support

Progent's Microsoft-certified consultants offer computer help and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Microsoft Exchange Server include system design, deployment, documentation, local and remote technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.

Non-stop Internet Access On-site Support
Automatic Failover Computer Engineer in Northern California

Progent's Cisco-authorized network professionals can help you design an economical, fault tolerant Internet configuration solution that can deliver non-stop Internet access via a wide array of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for fault tolerant Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other features to create fault tolerant Internet availability.

Juniper SRX Series Firewall Cybersecurity Organizations
Juniper SRX100 Router Information Technology Consulting in Sacramento

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Virtual Service Desk Support and Integration
On-site Technical Support for Virtual Call Desk

Progent provides several basic kinds of Helpdesk support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your clients easy access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Helpdesk a positive reputation as a key contributor to business productivity. Progent's target is to resolve rather than simply record problems.

Network Engineer for Double Take Replication Manager
Help and Support

DoubleTake/Carbonite Software offers a selection of products designed to deliver small companies a range of cost-effective solutions for replicating and recovering business-critical workloads such as Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information networks to achieve an advanced state of availability and business continuity readiness at an affordable cost.

CISSP-ISSEP Security Specialist
Professional for CISSP Certified Security in Des Moines, Iowa

Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective cybersecurity systems that guard a small office from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources distributed across a mix of physical sites and various clouds.

Microsoft Expert Office 365 and iOS Technical Support Services
Office 365 and iOS Online Support Services

Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and within budget.