Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange consulting and support services can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent can provide expert help for every step of your Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, cost estimates of all new software and hardware needed, suggested vendor sourcing, system testing at customer location or at Progent's testing lab, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous system, and webinar training for customer's IT group and end users.
If your business computer system mixes Solaris platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for simple management, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, remote network support and repair, on-site technical support, and Contact Center services.
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Progent is one of the most qualified network support firms for integrating e-mail systems based on Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server 2000 for common situations such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
For mid-size businesses who need IT consulting services, Progent can deliver a variety of alternatives including local help, remote assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, business relocation support, software development, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert on-premises help for solving technical issues rapidly and economically.
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the forefront of network support, performing a wide variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its consulting team. This means that you get not only expert IT help, but also a consultant with field-tested approaches for using technical knowledge to solve real-world network problems efficiently.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's management team consists of seasoned veterans with decades of background delivering computer consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent has put together a management staff able to provide businesses with the top service value in the industry.
Progent offers technical services for mid-size companies who have 100 to 250 system users. The mid-size business or office has traditionally been an underserved part of the market for network consulting services. The cost structures and service access practices of major third-party support organizations make them too expensive for the ordinary small company or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT system whose complexity and capability are often comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, significantly reduces the network maintenance costs of an SMB while offering the mid-size organization with big-company service from professional, IT experts with background in a wide range of small business technologies. If your medium size company or small business is searching for the quality of network help needed by a medium size organization without paying big-company prices, you need Progent.
Progent's professionals offer expertise in multiple disciplines related to mobile connectivity such as system infrastructure, wireless data synchronization, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your business time and money by applying their wireless background to show you how to choose and integrate mobile networking solutions that make sense for your company. Progent can also tune your IT architecture so that wireless PDAs work better.
Even if your company has a small computer services staff and a modest technology budget, your information system can still have the same high reliability and responsiveness that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent system management software for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers important innovations as well as a revamped structure. These improvements favorably impact key IT areas including manageability, availability, compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Exchange 2013, create an efficient validation and rollout plan, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises integration and debugging support to assist you to plan, configure, upgrade, optimize, administer and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your specific workplace layout, construction, and anticipated workloads.
For small and midsize organizations, computer security and regulatory compliance is excessively complicated to master but too risky to overlook. The world's largest institutions have been breached, and the top cloud services have on occasion been taken down. It seems as though there's nowhere to hide. Progent makes it affordable for small and midsize organizations to carry out critical security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum charge for online help. This means you have the help of a seasoned information consultant to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of system security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security plan.
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer experts and network users, lessening the difficulty of designing, integrating, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Fortinet next-generation firewalls are leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet FortiGate firewalls to safeguard your IT resources at the network perimeter, within the data center core, at branch locations, and in the cloud.
Cisco's {Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening security by identifying threats and filtering network traffic according to user class and location. Progent can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Progent can help your business to design and execute a smooth transition from a Sun Solaris-based information environment to a network based on Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you preserve your data and minimize productivity disruption by developing an efficient transition plan that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing infrastructure, transition planning and testing, Exchange migration services, data and application migration, and processor and storage system transition and consolidation.
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop solution that improves the strategic value of your information network; integrate XenDesktop technology with your servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution effectively.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a DR system based on VMware SRM.
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to address network troubles before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before clients are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small business networks enterprise-class reliability, security and productivity.
Progent provides national online phone support and troubleshooting services for companies that operate Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft technology. Progent's consultants offer macOS and OS X users a variety of IT services such as desktop assistance, upgrading to the most recent edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad support, or moving to Apple's iCloud. Online IT help provides maximum leverage for your IT budget by extending user productivity and shortening the time charged for network repair services. Sophisticated online support utilities and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and expense by going to your site. In most of situations your network problems can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP premier security professionals to help you with the toughest system issues.
Microsoft Systems Management Server provides added capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and standards to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that includes standards, processes and technologies to keep your IT computer system protected.
Progent can help you in all phases of your migration to Exchange Server 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Remote server management cards give IT administrators complete control over a server without the need for an on-site presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
If you want to revamp your corporate web site, create internal websites for purposes such as human resources or employee education, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's consultants can also show you how to build and maintain a secure, robust server and communications infrastructure, including remote and wireless access, to support your web tools.
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System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key workloads by offering unified, mixed-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class remote and onsite expertise to help organizations of any size to plan, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different monitoring products, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's private cloud hosting service enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud to eliminate large investments in the purchase, upkeep, and management of computer hardware and data center facilities while benefiting the highest levels of network availability and security.
Progent's Wi-Fi site survey and predictive modeling help you to design, deploy and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that delivers the reception, performance, capacity, Quality of Service, security, and hand-off ability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent offers onsite education customized for people who wish to expand their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for Mac applications.
Progent's Microsoft-certified Windows Server 2000 experts offer network help and information technology consulting services for the entire line of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, update, and support services include system planning, deployment, documentation, on-site and remote support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
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Progent's Microsoft Certified engineers can provide world-class support for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange installations or upgrades and can provide local technicians to help enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Progent's Microsoft-certified consultants offer organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint offers a central spot for your employees or customers to connect to, organize, distribute and interact with useful information, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can help you to support your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
For assistance creating, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of programmers, database designers, and software project managers can make sure you get the project done on time and within your budget. Progent's seasoned software programmers offer affordable and expert online help for projects as small as writing Vidual Basic macros for Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-based (with Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough examination and extensive work with network security architecture. ISSAP security experts possess comprehensive understanding of access control systems and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of secure network architecture.
If your office network mixes Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless information exchange, high availability, superior throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include IT infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and administration, online network support and repair, in-person technical support, and Helpdesk support.
Progent offers comprehensive help for every step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, recommended vendor sourcing, pilot testing at client location or at Progent's test facility, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for customer's IT group and end users.
Progent's Technical Response Center (TRC) offers low-cost nationwide after-hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 telephone support and online direct computer connection to isolate and resolve technical problems rapidly and economically.
Progent offers a variety of IT service packages for small organizations. These IT outsourcing and network monitoring services are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system management software platform that tracks the availability, performance, and security of your network and isolates potential troubles before they can disrupt your system. With Progent's affordably priced IT service programs, small organizations can choose a basic co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Progent's Microsoft and Cisco premier computer engineers offer advanced support for a wide range of technologies and can provide that assistance online anywhere in the U.S. or onsite in select cities across the country and anywhere in California. Progent offers online support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity problems, plus the support of CISSP and CISM-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by increasing your productivity, cutting the expense of equipment and service, simplifying administration, and consolidating your vital communications technologies.
Progent offers affordable remote consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom webinar classes for Access programming and database administration.
Progent offers online and onsite expertise to help your organization with any aspect of business intelligence reporting from debugging or enhancing reports to designing and deploying a comprehensive BI solution. Progent's BI consultants can help your company to maintain your current reporting environment, assist you to migrate databases and applications from an outdated reporting product to a modern one, and provide as-needed remote mentoring tailored to your individual needs. Progent's management reporting and analytics consultants offer experience in all popular business intelligence reporting platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent can assist organizations of all sizes to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist you to move from an older edition of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum return on investment.
Microsoft Windows Server Update Services enables information technology administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft WSUS deployment, configuring client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent's data protection experts can assist you to create, implement and debug a backup/restore solution based on MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical machines, supports all popular public clouds, and permits you to create a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system errors, malicious users, and external assaults such as ransomware.
Progent's Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
Dynamics GP/Great Plains allows you to grow and manage your company more efficiently by delivering deep availability of strategic information and a rapid return on investment. Dynamics GP offers major business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial operations, unify processes across your business, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to make sure you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.
Progent's Cisco-certified wireless technology consultants can help organizations to configure, manage, and troubleshoot Cisco Small Business Wi-Fi Access Points.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to move from an older release of SCVMM or from another management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you realize maximum return on investment.
Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum uptime for key workloads by offering centralized, mixed-platform monitoring of IT resources deployed throughout local systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite support to assist businesses of all sizes to plan, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from older versions or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent can assist businesses of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates information and processes throughout your business, communicates seamlessly with other solutions, and brings together employees, customers and vendors unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full potential of Dynamics GP 2010.
Progent's Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your business system from attack by external and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology by SentinelOne to guard endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
Progent's Technical Response Center (TRC) offers affordable nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours phone support and online direct computer access to troubleshoot and repair technical problems rapidly and affordably.
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