Progent's non-stop interoffice connectivity and 24x7 network infrastructure consultants can help small organizations achieve fault tolerant Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progent's CCIE engineers can design and implement fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.
For assistance creating, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent's team of program developers, database architects, and project managers can ensure you get the job completed on schedule and within your budget. Progent's seasoned software developers can provide cost-effective and efficient remote help for projects as small as writing Vidual Basic scripts for Office Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.
Progent has two decades of background assisting small and mid-size companies to plan, implement, tune, administer, and troubleshoot IT networks that support teleworkers.
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support to assist you to maintain and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
ProSight Reporting is an expanding family of real-time reporting plug-ins created to integrate with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's consultants can help you with any aspect of Azure cloud integration such as needs analysis, prerequisites assessment, system architecture, pre-production testing, implementation, automated administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to configure and debug firewalls and VPN connections so that your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based services.
Progent's professionals offer expertise in multiple disciplines related to mobile connectivity such as network architecture, Activesync, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your business work and money by using their wireless expertise to help you choose and configure mobile access technologies that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile handhelds perform better.
This page contains the latest information on cybersecurity threats, patches, and leading practices. Contact Progent if you need help protecting your network against the latest cybersecurity threats.
Progent's Cisco-certified Wi-Fi networking experts offer online and on-premises consulting and support services to assist your organization to design, install, administer, optimize, and debug wireless deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to design and deploy hybrid networks that integrate local and cloud-based resources and that provide easy access, enhanced security and compliance, unified management, and dependable operation for all your wired and wireless devices.
Progent can provide the support of an accredited engineer with an extensive background deploying products from the leading telepresence providers including Cisco, Polycom, and LifeSize and can assist you to design, install, expand, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the business value of your information system. Progent can also provide the services of infrastructure engineers able to assist companies of any size to build and maintain a network that delivers the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence environment.
DoubleTake/Carbonite Software publishes a selection of products designed to provide small companies a variety of affordable alternatives for backing up and recovering vital applications such as Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT networks to achieve a high state of fault tolerance and business continuity capability at a budget-friendly cost.
Progent offers comprehensive help for each phase of your Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project planning, cost estimates of all new software and equipment required, suggested sourcing, pilot verification at client site or at Progent's test lab, managing temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous servers, and webinar training for customer's IT staff and end users.
Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by reducing the effect of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user type and locale. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.
Progent can help small and medium-size companies to implement unified remote endpoint management and monitoring solutions for administering endpoint devices used by at-home workers.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your IT network, enabling your business to optimize the efficiency of your remote workers.
If your company network mixes Linux-based products platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your operating systems to run side by side for simple administration, transparent dataflow, high availability, superior performance, and strong security. Progent's Linux and Windows coexistence assistance services feature IT architecture configuration and service, support for Windows services for UNIX, online network monitoring and management, online network help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to design a disaster recovery system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive information technology outsourcing solution that improves network availability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers hosted in a safe and reliable facility on a high-performance, non-stop virtual machine configured and supported by Progent's computer support professionals.
Progent's Check Point Software firewall consultants can show you how to design, configure, and administer firewall environments that rely on Check Point Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.
Progent can assist your IT team to plan and manage hybrid environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that combine on-premises resources along with one or more cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard handles the security and management of company email by providing continually improved spam and virus filtering, policy management, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outbound email testing to let you repair your email environment and specify and enforce corporate security policy.
Cisco has designed an extensive product line of routers including appliances designed to provide the security, performance, and reliability demanded by customers from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to design and carry out an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost end-to-end service for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays within your corporate firewall.
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In conducting consulting tasks for corporate clients, Progent follows a phased methodology driven by specified milestones so as to meet budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert implementation. All facets are documented to make available a comprehensive description of IT services delivered and to assist in ongoing network support.
Progent's Microsoft certified consultants provide small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical software quickly and reliably to appropriate workers, reduce product expense and stay compliant by determining usage profiles, improve Windows protection by increasing your awareness of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently exploiting the management functions built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including program and hardware inventory.
Progent's Microsoft-certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response.
Progent provides companies of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and choose appropriate technologies from multiple vendors to achieve your security goals while staying within your spending limits.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, enhance and troubleshoot their networking appliances such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that need important updates, or identifying the cause of performance bottlenecks.
Progent's certified security experts can perform NodeZero-powered PEN tests to verify your security defense systems and policies are properly configured and effective.
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
If you need assistance writing, improving, or repairing business aplications for Windows, Linux, or for the Web, Progent's team of programmers, database architects, and software project managers can help make sure you get the job completed on time and within budget. Progent's experienced software developers offer cost-effective and expert online help for projects as small as creating VBA macros for Office Excel or as challenging as developing mission-critical RDBMS applications built on SQL Server or MySQL.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to configure, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Power BI consultants can assist you to plan, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can assist you build and administer a local, cloud, or hybrid environment for Power BI.
Progent has been delivering SharePoint consulting services since the first product was released more than two decades ago, and Progent has the breadth and depth of IT know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management services or can help in specific tasks related to your SharePoint 2013 migration.
Progent's Microsoft-certified experts can help you evaluate the business justification for deploying SharePoint 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your application, offer configuration and integration services, assist you to set up MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint 2007, develop a company-wide security strategy that includes portal technology, and deliver troubleshooting and Help Desk support.
Progent has a long background delivering a broad range of online IT consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in providing expert remote IT support and has delivered network solutions to clients in every state. Remote support eliminates travel expenses and solves problems faster than on-premises support.
Progent's Meraki wireless access point experts provide remote and on-premises support services to help businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides identical access, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their mobility or device.
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Progent's experienced ransomware recovery experts can assist you to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT costs and improve productivity.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with rapid auto-failover, and hardening security by identifying threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery system that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided system integration, customization, training, and troubleshooting services since the platform's debut. Progent offers high-level support for updating legacy Dynamics GP deployments. Progent can help you to design, validate, and carry out a cost-effective upgrade from a an outdated version to the latest release of Dynamics GP.
Progent provides national online help and consulting services for companies who operate macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft products. Progent's engineers offer macOS and OS X users a range of services such as desktop support, migration to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and iPad support, or migrating to Apple's iCloud. Online technical support offers optimum return for your IT dollar by protecting user productivity and limiting the time billed for network analysis and repair. Sophisticated online support utilities and experienced service specialists and consultants allow Progent to solve most IT problems without squandering time and expense by going to your site. In the vast majority of cases your network issues can be remediated by telephone or through a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP certified security specialists to help you with the toughest system issues.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
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ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that need critical software patches, or resolving performance problems.
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive IT outsourcing solution that enhances network availability and security, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers supported within a safe and reliable facility on a high-performance, high-availability virtual machine configured and supported by Progent's computer support experts.
Progent can provide affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can help you to deploy your Fortinet firewalls to safeguard your IT assets at the network edge, within the data center core, at branch locations, and in the cloud.
Progent's veteran group of network consultants and subject matter experts have extensive background providing remote and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their IT networks so that users can be productive while on the go. Progent offers the range of know-how to solve network problems that span numerous vendors and that entail a mix of legacy and current information technology. Progent provides affordable remote expertise to help you with any aspect of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you finish strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual classes to show you how to manage and operate Android phones securely and productively.
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Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum level of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization techniques that allow small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving world-class reliability and an unprecedented level of vendor flexibility.
If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from over-reliance on an individual independent consultant while giving you cost-effective and reliable access to enterprise-class network support. By delivering IT support service when you need it, offering advanced expertise for critical technologies, delivering value-added support such as automated server monitoring, and billing only for services you use, Progent gives you an affordable solution for maximizing the productivity and profitability of your small office information system. Progent is the intelligent way for small organizations to build and support a robust and secure information system and to have quick access to the skilled support ordinarily available only to enterprises who are able to afford a large internal IT organization.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's pricing model is to bill for phone service and on-site visits per minute. Consequently, you are billed only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in regions where Progent provides on-site support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and asks no monthly commitment for services delivered during regular business hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for quick repairs so you won't be forced to permit minor problems to fester.
Progent provides high availability load balancing consulting covering network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent can assist you to create, implement and administer a backup/restore plan built around MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss resulting from user miscues, software errors, malicious insiders, and external assaults such as ransomware.
Progent's Windows 11 experts offer an array of services to support Windows 11 such as Microsoft 365 solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment, and Call Center support services.
Progent has a long background providing a broad range of online IT support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the industry's pioneers in providing advanced online IT consulting and has provided IT solutions to organizations in all 50 states. Remote support eliminates travel costs and solves problems faster than on-premises service calls.
Progent's Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's roster of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can assist you to design and carry out a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer quick payback by improving your productivity, cutting the cost of hardware and service, streamlining administration, and consolidating your vital communications platforms.
Progent's Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
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Progent's Microsoft consultants offer advanced support in deploying, managing and troubleshooting all versions of Project Server and can deliver a wide variety of cost-effective remote consulting services following industry best practices to assist businesses of any size to get all the benefits of this leading platform. Support services offered by Progent include solution planning, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements favorably impact key IT areas like manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online support and management for Exchange Server 2013.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
Progent provides small businesses a pair of specially designed security inventory packages that provide, at a set price, remotely managed inventory scans of your network security profile which are evaluated by expert security specialists who interpret the results of the remote scan, deliver unbiased summaries of your existing network security, and offer recommendations for improvements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while offering enterprise-class assessments of your network's exposure to assault.