If your company computer system mixes UNIX, Linux or Solaris technology with MS Windows, Progent can show you how to integrate your computers into a unified environment that allows all your operating systems to coexist for easy administration, seamless dataflow, high availability, superior throughput, and tight protection. Progent's UNIX and Windows integration assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and repair, in-person technical support, and Contact Center services.
Progent is a leader in cost-effectively providing world-class IT help to small companies. Progent's success in handling the network service needs of the chronically underserved small company market is the combined outcome of major technical and operational innovations that have eliminated a great deal of the traditional costs out of administering IT support, injected unmatched professional expertise into the support system, and dramatically streamlined the repair cycle.
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and network architects can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT team and end users. Progent has expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with real-world background and extensive knowledge in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing network solutions powered by the SBS line of servers and applications.
Progent provides Microsoft Windows Cluster Server consulting to help your organization implement non-stop server clusters designed to deliver 100% operation. Clustered Windows servers for zero-downtime systems include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By helping you design zero-downtime server clustering environments powered by Windows Server 2003 Cluster, Progent's Premier Windows experts make sure that your non-stop server clusters are set up to optimize the strategic value of your information network.
Progent offers a broad array of affordable services to assist your business to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for individual machines or notebooks or help your business to plan and carry out a large-scale rollout of new or revised operating system platforms and business applications. Progent can also supply engineers and technicians to assist you to prepare for and implement a site move or merger organized to produce the least possible disruption of your business.
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced program, network backbone routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Our Experts Team provides support in important areas such as Apple OS networking and programs; Expertise for Linux-based, UNIX-based, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized application help; CIO, management information analyst, and project management services; Custom program design and integration; Web, eCommerce, Electronic Data Interchange, and client information portal development and integration; DBM management and efficiency consulting; Business intelligence expertise; and Telecom systems consulting.
Progent offers onsite education designed for people who want to broaden their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for Mac applications.
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services such as system design, deployment, administration, troubleshooting, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 investment.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Progent's fault tolerant network experts offer non-stop computing support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet interface design, 24x7 data center services, and other 24x7 operations services to show your small business design a 24x7 network for line-of-business applications. Progent possesses the experience to develop economical, non-stop networks by utilizing the evolving library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Progent offers cost-effective remote consulting to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent offers occasional expertise to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Progent's Microsoft certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications rapidly and automatically to specified users, lower software expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative functions incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that deliver maximum availability, data security, and disaster recovery.
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining messaging systems for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers protection, high availability, easy connectivity for off-site and wireless users, time-saving management utilities, and seamless integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 20000 Server. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 or Microsoft Exchange 2013.
Progent's fault tolerant network experts provide reliability support, disaster recovery planning, network load balancing, 24x7 interoffice access, non-stop Internet connection design, non-stop data center services, and other fault-tolerant networking support to help your small business configure a 24x7 environment for mission-critical applications. Progent possesses the knowledge and experience to develop economical, non-stop systems by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can help you design a high-availability mutli-site network with a completely mirrored Internet interface and efficient system load balancing.
Progent's certified SQL Server 2017 experts can help you to plan and carry out a cost-effective migration from your current SQL Server environment to SQL Server 2017.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that need important updates, or resolving performance bottlenecks.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect key areas like ease of administration, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
Progent's Microsoft-premier consultants can help your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade strategy that reduces business interruptions, and offer inexpensive, expert online help to assist you to install 64-bit desktop operating systems and applications on your existing hardware.
Progent's Microsoft-certified engineers can deliver low-cost online and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new messaging environment, educate your network support staff and end users to get them up to speed rapidly on Exchange 2010, and offer continuing management services and technical support. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent provided a wireless networking solution that allowed a school to increase productivity and avoid the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered immunity to local interference.
Progent's pricing model is to charge for remote support and on-premises help by the minute. As a result, you are charged only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup fee and asks no retainer for services provided during regular working hours. Many support organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize the full advantages of bringing smart traffic control into their networks. Cisco's switch technology allows you to deploy capabilities that make your IT network highly robust to accommodate time-critical needs, expandable to facilitate future growth, secure enough to guard confidential data, and capable of prioritizing and controlling all traffic to optimize system performance. Progent's Cisco certified consultants can help you select and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's certified security consultants can show you how to develop a comprehensive protection policy and set up Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Progent's Citrix consultants can help your organization to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the responsiveness, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management tasks.
Progent offers the support of certified consultants and seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, business continuity specialists, and security professionals to help you to assess the likely advantages of SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Progent is convinced that a carefully designed and executed network can be a crucial factor for accelerating any company's growth, and we apply this philosophy in our own network environment. We have created a non-stop virtual office network that enables Progent's staff consultants and certified contractors to deliver fast and efficient service, cooperate easily on sophisticated jobs, and experience professional and personal maturity by being a member of a dynamic business ethos of self motivation and independence.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help you to plan, integrate, manage and troubleshoot a BDR system based on Barracuda Backup.
Citrix has developed a powerful family of products that provide enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic advantages of Citrix technology and can help you plan, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Progent's proven ransomware recovery experts can assist you to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Skype for Business and Call Analytics Consultant Services
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can create cost-effective cybersecurity systems that protect a small business from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users accessing network resources spread across a mix of physical sites and public and private clouds.
Progent's Apple Mac networking engineers can help you with a wide range of system infrastructure areas including network architecture, remote and mobile access, internetwork communication, protection, and new technologies including Voice over IP and fast wireless networking. For company networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and maintaining a system infrastructure that is robust, secure, efficient and supportive of your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network systems. Progent can also provide skilled professionals to support Cisco routers and switches.
Microsoft SQL Server 2014 includes significant improvements in critical areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services such as planning, configuration, administration, troubleshooting, and software development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.
Our compensation structure is based on contribution, so just like working as an independent contractor, your earnings are entirely tied to your generated revenue. Certain Progent support staff stress quality of life and choose to work at an easy pace, using our flexible schedule to pursue personal enthusiasms such as hiking, motorcycle racing, skiing, fishing, vacations, or spending private time with relatives and acquaintances. Others use the opportunity to earn major bucks through hard effort and long days. Progent fully supports both sides of the spectrum and any point in the middle.
Progent can assist you to plan and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and Azure resources.
Progent can help small and medium-size organizations to set up and troubleshoot video conferencing platforms to enable their telecommuters to interact efficiently with colleagues and customers.
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and troubleshoot Cisco Small Business Wi-Fi Access Points.
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, scalability, and flexibility that improve productivity of local, remote, and mobile users. Progent's Microsoft-certified experts can deliver affordable remote consulting, technical support, and education services to help your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to migrate from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and repair your current SCVMM environment so you get the highest possible business value.
If your company network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior throughput, and tight security. Progent's UNIX and Windows integration support services feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network support and repair, on-site technical support, and Help Desk services.
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Key features of Dynamics GP software include a modular structure that lets you license just the functionality you require, a standardized foundation built on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting services that allow you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to speed access to business data, the ability to integrate information from almost any db software or workstation software into Microsoft GP, and an open architecture that makes it possible to create specialized applications. Progent can help you set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide expert GP consultants to help you convert the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
If you are producing UNIX or Linux software on a network that includes Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of strategic know-how without the constant distraction of maintaining your company information system. Through the use of automated server monitoring and by delivering online and on-site support as your business needs it, Progent offers an affordable way for maintaining an information system that features high dependability, security, and efficiency. Progent's developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring services, and Help Desk Call Center outsourcing.
MS Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the expertise needed to realize all the advantages of Office Communications Server throughout your entire corporation.
Emergency Microsoft Skype for Business IM Network Consultant
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
MCSE Expert Certified Consultant Skype for Business Front End Pool Pairing
Progent's Microsoft and Cisco authorized experts provide three ways to help mid-size and large businesses develop an efficient and successful in-house Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the numerous top level Help Desk software packages available and determine which packages might be too costly, miss critical capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who want to reinforce their internal Help Desk staff for occasional tasks or to fill in for absent or indisposed personnel.
Progent offers customers access to engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their computer support professionals have accredited training as well as broad real-world experience so that Progent's customers can engage Progent's support with trust. Often, vendor certifications such as the CCIE brings priority for substantially superior vendor support than is available to uncertified service providers, enabling Progent to offer customers a better class of IT support. In other cases, major certifications such as CISM or CISSP for network security can aid enterprise customers to show compliance with regulatory requirements by using the services of recognized industry professionals.
Progent can provide quick access to the expertise of seasoned wireless consultants who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, maintain, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi Wi-Fi access points for your required coverage and performance.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent offers national urgent help and troubleshooting services for companies that run networks based on versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides maximum leverage for your IT dollar by preserving user productivity and shortening the hours charged for computer analysis and repair. Advanced remote access technology and experienced service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and money by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security specialists to help you with the most difficult network problems.
Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with one or more cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the expertise of certified engineers as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help your business to assess the likely advantages of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Remote 24x7 network monitoring, proactive alarms, and actionable reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a level of network stability that was once limited to enterprises. Progent can provide a variety RMM solutions available as economical service packages created to help you to detect and fix a an array of IT network issues before they get big enough to disrupt productivity.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to configure, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's certified SQL Server application programmers and DBAs can provide online consulting to assist organizations of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any facet of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.