Progentís Technical Response Center provides national extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone help and remote direct computer connection to isolate and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to competent specialists as needed. For critical problems, the TRC tries to respond to your call for support within one hour.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent can provide the temporary services of a veteran Chief Information Officer to provide strategic direction to assist you pick and support IT technology to meet your current situation and that can serve as a firm basis for your future growth. Progent's part-time or temporary CIO consulting services provide financial leverage to organizations trying to optimize the benefits from their network expenditures but who are without the budget or unwilling to take on one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large team of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide range and business applications, Progent is in an ideal situation to provide objective recommendations along with advanced technical support for creating IT systems that fit the particular requirements of your organization.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running at peak levels by checking the health of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to impact your business.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for all your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced network service packages, mid-size organizations can select a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide small and midsize business networks world-class availability, protection and productivity.
Progent can provide affordable online and onsite support to assist businesses of any size to move any part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Cisco's network security and offsite connection products for small companies offer a full range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and CCNP qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align best with your company goals.
Progentís Cisco-Premier network experts offer experienced PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progentís Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent offers fast and affordable online access to a certified Oracle database administration expert or an Oracle application developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.
Cisco's wireless IP phones are hardened wireless handsets intended for workers who are on the move within campus, hospitality, retail or other environments where management requires portable phones that offer more administrative control, data security and durability than is possible with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless IP phones usually demands that IT teams set up and optimize many key pieces of your wireless infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants can provide remote and on-premises assistance to help you build and administer a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to realize the full benefits of bringing intelligent services into their networks. Cisco's switch product line allows you to enable features that make your network infrastructure highly available to accommodate time-critical requirements, scalable to facilitate growth, secure enough to guard restricted information, and designed for differentiating and managing traffic flows to optimize system performance. Progent's CCIE certified engineers can help you select and integrate Cisco switches appropriate for your business. In addition, Progent's certified security consultants can show you how to create a comprehensive protection policy and set up Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progentís Microsoft certified experts provide small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software quickly and reliably to specified workers, lower product costs and stay compliant by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including software and appliance inventory.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the maximum level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization architectures that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital investments, infrastructure support, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Progentís high availability inter-site connectivity and fault tolerant system infrastructure consultants can help small businesses achieve zero-downtime Interoffice connectivity via redundant system architectures featuring automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide economical non-stop interoffice networking.
If your business computer system combines Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that allows all your OS platforms to coexist for simple management, seamless information exchange, high reliability, superior throughput, and strong protection. Progent's Solaris and MS Windows integration support offerings feature network infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Progent's seasoned team of IT consultants and subject matter specialists have years of background delivering remote and on-premises support for organizations of any size who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of skills to solve technical problems that involve multiple manufacturers and that entail a mix of legacy and current technology. Progent offers affordable online technical support to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle especially challenging technical issues, or Progent can provide comprehensive project management support to help you finish major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.
Progent's certified consultants can help you analyze the potential benefits of Hyper-V-based virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your production software, assess your network infrastructure for optimal operation with virtual server solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual servers, establish and test business continuity processes that maximize system uptime, and deliver ongoing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of benefits including lower capital expenditures, savings on operational expense, better management focus, world-class protection, enhanced fault tolerance, and business continuity.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget.
Progent can provide affordable online and on-premises support to help businesses to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
SQL Server 2014 includes significant enhancements in critical areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as system design, deployment, administration, troubleshooting, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as lower capital expenditures, reductions in operational expense, better management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can impact your business.
Progent offers enterprise customers the services of a NetApp-certified consultant for online or onsite support for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
Progent's remote connectivity and smartphone synchronization experts can assist you to plan and configure connectivity solutions for remote desktops, notebooks, and wireless handhelds so they integrate tightly with your IT network, allowing you to optimize the efficiency of your off-site workforce.
If you are a network consultant with technical support experience, joining Progent and helping our clients will expand your skills through collaboration with our staff of motivated, high-output consulting experts. Progent's focus on offering network consulting and technical support to small companies will give you the opportunity to consult in depth with business leaders and add tangibly to the growth of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for remote support and wireless access to help you to deliver fast solutions when you take on business-critical issues.
Progent's management team includes seasoned professionals with decades of experience delivering computer consulting services, troubleshooting, and strategic information system planning to businesses ranging from startups to Fortune 500 companies. Great service calls for great personnel, and Progent has assembled a management staff able to provide customers with the top service value available anywhere.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features plus a revamped architecture. These enhancements favorably impact vital facets of IT including manageability, availability, security, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of upgrading to Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Progent's Computer Help Desk Outsourcing Services for PC desktop technical support are intended especially for small organizations who need fast access to a Help Desk Service Center with expert phone support and full escalation capability but who have to work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange systems. This permits you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent's Microsoft certified experts offer several service programs to help mid-size and large organizations create an efficient and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses analyze the various top level Help Desk application programs available and decide what products might be excessively expensive, miss key functions, or align badly with your company's corporate culture. Progent also provides short-term staffing for companies who want to augment their internal Help Desk staff for occasional projects or to fill in for absent or indisposed workers.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from older versions of Virtual Machine Manager, develop processes for building and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's virtualization experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Microsoft WSUS allows IT managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Progent is one of the most expert information technology support firms for creating e-mail systems powered by Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Progent's Microsoft engineers offer advanced expertise in implementing, operating and troubleshooting all versions of Microsoft Project Server and can provide a broad variety of cost-effective remote support services based on proven best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Consulting support available from Progent include system design, installation and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training classes.
Progent's certified SQL Server application developers and DBAs can provide online expertise to help organizations of all sizes to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any element of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Even if your business has a minimal network services staff and a limited technology budget, your information system can still feature the same high reliability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical network applications and hardware up and running.
If your business does not require emergency remote help but you think you will need assistance with your network in the near future, you can conserve time and expenses and ensure that the right expertise will be available when you want it by getting in touch with a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine physical resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progentís Wireless Consulting Services provide a fast, economical option for companies of all sizes to integrate, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progentís wireless consultants can help small businesses design, choose, pilot, install and maintain protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a level of security that equals or exceeds wireline connections. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless link solutions that match your company needs.
Progent offers national urgent help and troubleshooting services for companies that operate Sun Solaris environments or whose information systems include a mix of Solaris and Microsoft technology. Remote technical support offers maximum leverage for your IT dollar by preserving user efficiency and shortening the time billed for computer repair services. Sophisticated online access utilities and skilled technicians and engineers allow Progent to solve the majority of network problems without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help with the most challenging system issues.
System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.
Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to carry out your upgrade to Exchange Server 2010, produce extensive documentation of your upgraded messaging system, train your network support staff and end users to get them ramped up quickly on Microsoft Exchange 2010, and provide continuing management consulting and technical support. Progent's consultants can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent's CCIE-certified networking consultants have extensive background helping ISPs to architect, implement, manage, tune, and debug fault-tolerant, scalable connectivity solutions suitable for shared public networks.
NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent offers online access to NetDocuments consultants to help your law firm to plan, configure, administer, optimize, or debug a document management system solution powered by NetDocuments.
If you are a network engineer with system support experience, teaming with Progent and assisting our customers will enhance your abilities via interaction with Progent's staff of motivated, high-output consulting experts. Progent's commitment to offering IT consulting and technical help to small companies will give you the chance to consult closely with decision makers and add tangibly to the growth of exciting organizations. Also, Progent's virtual office network provides the most advanced tools for remote service and wireless access to allow you to come up with fast fixes when you troubleshoot mission-critical issues.
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer support and IT consulting for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, administration, and maintenance services include network planning, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, expert security services, comprehensive outsourcing, and expert co-sourcing.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop environment that improves the strategic value of your information network; configure XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your existing desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following best practices.
MS Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and improved operational efficiencies, increased worker output, and stronger intellectual property security. Microsoft Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support and troubleshooting services for your Office Communications Server 2007 deployment and can help your organization to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth migration that will add business value to your information network
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises help for legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can help you to plan and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.