Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts offer online and on-premises support services to assist your company to manage and repair your existing Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to design and carry out a smooth Skype for Business upgrade.


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Microsoft Expert Dynamics GP IT Consultants
Great Plains Migration Online Support Services in Aptos, CA

Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics solution that integrates data and operations across your company, interfaces easily with other solutions, and connects workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, secure server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP 2010.

Cisco VPN Consulting
Cisco VPN Online Support

Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your growing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís complete line of hardware and software targeted at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and tracking from a graphical Web interface.

SQL Server 2005 Technical Support Services
SQL Server Coding Santa Rosa

SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.

Remote Office Specialist
Sales Office Information Technology Consulting

Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to develop a unique capability for serving branch offices that require IT help with the responsiveness common to with small organizations but which includes professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office located anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of onsite and on-line network support services and network architecture expertise.

IT Co-sourcing Article
IT Outsourcing Best Practices Article in Santa Clara County

Progentís IT outsourcing packages provide economical network support for medium-size organizations. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing IT support expenses to increase in a more linear and manageable fashion than is possible by assembling a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available system architecture for your vital Windows-powered applications such as Windows 2008, Exchange Server, and SQL Server 2008.

Consultants for CRISC Certified Risk and Information Systems Control Systems Engineer
Paget, Bermuda CRISC Certified Risk and Information Systems Control Specialist

Progent offers the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

Technical Support for Virtual Help Desk
Newark Remote Troubleshooting for Computer Support Help Desk

Progent's Virtual Help Desk Call Center services are an integrated extension of your internal IT service organization. Virtual Help Desk can include advanced call center services such as a dedicated telephone number with customer-specific greeting. Progent can also rout calls directly to staff technicians who are specifically provisioned and trained to handle your needs. In addition, Progent's Help Desk Call Center professionals can manage trouble tickets with any client trouble ticket system for transparent integration with your internal network services organization. Advantages of Progent's Virtual Computer Support Help Desk Call Center services include professional Microsoft and Cisco Help Desk expertise the moment you call, transparent extension of your internal support staff, comprehensive help for critical client problems, and by-the-minute billing.

Skype for Business and Cisco Unified Communications Specialists
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Progent's consultants offer remote and onsite expertise for organizations of any size to assess the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC. Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

SQL Server Reporting Services Contract Programming Firm
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Progent offers remote and on premises expertise to assist you with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to planning and deploying a comprehensive BI solution. Progent's BI experts can help your company to support your current BI system, help you to upgrade databases and applications from an outdated reporting product to a current solution, and deliver as-needed remote mentoring tailored to your specific requirements. Progentís business reporting professionals can provide experience in all popular business analytics reporting platforms including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

SonicWALL NSA Firewall Security Contractor
SonicWALL Firewall Security Evaluation in Redwood City, CA

Progent's SonicWALL experts can show you how to configure, maintain, and troubleshoot SonicWALL firewall products inculding the current SonicWALL NSA family of firewalls and the older SonicWALL PRO 2040 devices. Progent's CISSP Certified consultants, CISM Certified security professionals, and CISA Premier IS security audit specialists can show you how to create a complete network protection strategy, including written policies, and build security into your corporate operations.

CRISC Cybersecurity Specialists
Support and Setup for Risk Monitoring in Spokane, Washington

Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant system solution that addresses availability issues covering a broad array of network technologies and procedures.

DPM 2016 Specialist
Data Protection Manager 2016 Business Continuity On-site Technical Support in Woburn, MA

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware protection for critical platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional expertise to help you through technical bottlenecks or deliver comprehensive project management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and within your budget.