Progent is a leader in economically delivering world-class IT support to small businesses. Progent's success in handling the IT service requirements of the chronically underserved small company market is the cumulative result of major technical and process innovations that have removed a great deal of the traditional costs out of administering network service, added unprecedented technical skill into the IT service mechanism, and significantly streamlined the repair cycle.
Progent has been delivering SharePoint support since the first product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in specific tasks associated with your SharePoint 2013 deployment.
Progent's Experts Team offers support in key areas including Apple OS integration and applications; Support for Linux, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application help; CIO, business analyst, and project logistics outsourcing; Custom applications design and integration; Web, electronic business, Electronic Data Interchange, and client information portal design and integration; DBM support and performance help; Management information consulting; and Telecommunications systems support.
With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain all the benefits of bringing intelligence to their IT infrastructures. Cisco's Catalyst switch technology allows you to deploy capabilities that make your IT network highly available to accommodate time-critical needs, expandable to facilitate growth, secure enough to protect restricted data, and designed for differentiating and managing traffic flows to streamline system performance. Progent's Cisco certified consultants can help you pick out and integrate Catalyst switches that make sense for your company. Also, Progent's CISSP certified security consultants can show you how to develop a comprehensive security plan and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Before Progent’s MOM-based solution, network issues were approached reactively, after workers complained about them. With the benefit of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to address network problems before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before clients know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business IT systems enterprise-class availability, security and performance.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and within budget.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of rigorous examination and extensive work with network security design. ISSAP security experts possess in-depth understanding of access management mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
Progent's Linux support services offer small and mid-size companies and developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you a convenient single source to show you how to create and maintain a protected and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent’s Technical Response Center offers affordable national after-hours online assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone help and remote secure network access to isolate and resolve network problems quickly and economically.
Our Experts Team offers consulting in key fields such as Apple OS networking and programs; Expertise for Linux-based, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and specialized program support; CIO, business analyst, and project logistics services; Special program design and deployment; Web, eCommerce, EDI, and client information portal development and deployment; Database support and performance consulting; Management information expertise; and Telecom systems consulting.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security strategy, streamline network management, help with application development, and build and test a DR/BC plan.
Cisco's Meraki family of switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to assist your company to plan and implement an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and validate a disaster preparedness strategy, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking solution.
Citrix offers a powerful family of products that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix technology and help you plan, validate, implement, optimize, and maintain Citrix solutions.
Progent’s IT outsourcing services provide budget-friendly computer support for small organizations. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based business solution, outsourcing your IT engineering services can contain expenses and minimize risks, allowing network service expenses to increase in a more moderate and controlled manner than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, integration, update, and support services include system design, installation, project management, on-site and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Progent's certified professionals provide computer help and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting services for Exchange Server include planning, deployment, documentation, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and comprehensive network management outsourcing.
Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that utilize local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent's Linux support services provide small and mid-size companies and software developers support for administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Nagios and MRTG are useful, Open Source monitoring utilities that run with the Linux OS and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-OS systems in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows system managers to track system services including POP3, HTTP, SSH, and PING. MRTG allows you to graph the bandwidth through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system monitoring experts can help you utilize both these utilities to tune and repair your computer network.
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or on-premises support to help you to migrate efficiently to an advanced unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and enhance availability.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals and information workers, lessening the difficulty of creating, integrating, administering, and using enterprise data and database programs on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as reduced capital expenditures, savings on operational expense, better management focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent's Microsoft-certified engineers can provide affordable online and onsite support to implement your upgrade to Exchange Server 2010, generate extensive documentation of your new messaging system, educate your IT staff and users to get them up to speed quickly on Microsoft Exchange Server 2010, and offer continuing management consulting and technical help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent can help your company to design, deploy and debug a backup plan based on MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and allows you to build a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from user mistakes, system errors, malicious users, and malware assaults such as ransomware. To read more, visit ProSight DPS 360 Backup solutions.
Progent's management team includes seasoned veterans with years of background delivering computer consulting, technical support, and strategic IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great service calls for great people, and Progent stands out by having assembled a management staff that can provide customers with the top service value available anywhere.
The server cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically redesigned to simplify the installation, setup, and administration of server clusters that provide improved levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include cluster Validation, revamped setup and deployment, unified cluster administration, new cluster architecture for increased uptime, hardened security and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of Windows clustering, plan and execute an installation, educate your IT staff to manage your cluster environment, deliver continuing consulting and technical help services, and create and validate a workplace recovery plan.
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to develop a unique ability for supporting branch offices that need IT service with the responsiveness associated with with small organizations but which offers effective communications, thorough documentation, and compliance with corporate IT protocols. If your corporation has a sales office located anywhere in California or any area covered by Progent's engineers, Progent can offer a wide array of in-person and on-line network support services and system design expertise.
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent’s certified Cisco IT security consultants offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security holes.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.
Cisco's Meraki family of switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to assist you to design and deploy an efficient network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure security, create and test a disaster recovery plan, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and send email, examine the GAL, import addresses, synchronize calendars, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers customized one-on-one Entourage training.
Progent's Citrix-authorized consultants can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current Citrix technology deployment and show you how to optimize resource utilization, responsiveness, security and compliance, availability, and recoverability.
Progent's Cisco CCIE network consultants can help your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design security into your business processes.
Progent can help you in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
For large organizations, Progent can leverage internal network support groups by providing extensive background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent nearby extension of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbanes Oxley conformance, project planning, and top-level service for multiple location network environments powered by Enterprise Windows 2000. Progent can offer on-site engineers and specialists to assist with a campus move or branch move, or a network designer to help with setting up or using an Internet Data Center or co-location site.