Our Experts Group offers support in key fields such as Apple OS networking and programs; Support for Linux-based, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical application help; CIO, business analyst, and project management outsourcing; Custom program development and integration; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; DBM support and efficiency help; Management intelligence consulting; and Telecommunications architecture consulting.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, develop a corporate-wide security plan, automate network management, assist with creating applications, and generate and validate a DR/BC plan.
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist businesses of any size to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for resolving especially challenging issues, or full project management services. Progent can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent can assist companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common mistakes small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Configuration Manager automates application and device deployment and updating, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health reporting, enables safe self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based infrastructure into a cohesive intranet solution.
Progent provides technical support for mid-size companies who have 100 to 250 network clients. The mid-size business or office has typically been an overlooked part of the market for IT support services. The overhead and service delivery practices of large outside service organizations make them excessively expensive for the typical small business or small medium business (SMB), which commonly has a modest information technology budget with which to support an information network whose complexity and sophistication are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly reduces the network support expenses of a small-medium business while offering the mid-size organization with enterprise-level support from certified, IT experts knowledgeable in a broad array of small business technologies. If your medium size company or small business is searching for levels of network support appropriate for a medium size organization without paying big-company costs, contact Progent.
Cisco has developed an extensive array of routers including routers designed to deliver the protection, performance, and reliability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Progent's webinar training classes offer small businesses the cost savings, convenience, and flexibility of web-based seminars and the proven pedagogic methods of experienced instructors who employ sophisticated technology to emulate real-time, interactive classrooms. Progent can provide remote education for popular desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: MS Dynamics business accounting and reporting software including MS Dynamics GP; plus other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can provide fast online or on-premises contact with experts in system planning and deployment, application development, SQL Server management, and cybersecurity.
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent is among the most expert network support firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for common situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
System Center Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and delivers a common point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist you with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent's experienced Cisco IT security consultants provide high-level PIX and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security holes.
Progent's Ekahau-certified Wi-Fi experts can assist you to design, deploy, optimize, manage and debug a Wi-Fi network customized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
Progent's proven ransomware recovery consultants can help you to rebuild an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
If your business does not need emergency online help but you think you will need assistance with your information system in the near future, you can save time and expenses and ensure that the right IT skill will be ready when you need it by contacting a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Best Windows Server 2012 R2 Small Business IT Support Miami Beach, FL Windows Consultancies
Cisco's {Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening security by identifying threats and filtering network traffic based on user type and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your unique business requirements. Progent's Microsoft-certified support experts offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for secure, company-wide resource sharing plus integration with CRM products.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's UNIX family consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent offers national online technical support and troubleshooting services for companies who run Apple Mac environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Mac users a range of IT services including desktop assistance, upgrading to the most recent version of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support offers maximum leverage for your IT budget by protecting user efficiency and limiting the time billed for network repair services. Sophisticated online access tools and experienced service specialists and consultants allow Progent to handle most IT issues without squandering time and expense by going to your location. In most of cases your IT issues can be dealt with by telephone or via a combination of phone support and remote access. Progent can make available Cisco certified CCIE network engineers and CISM premier security specialists to assist you with the toughest system issues.
Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a degree of network stability that was once limited to enterprises. Progent offers several RMM solutions available as low-cost services created to help you to identify and resolve a most IT network issues before they get big enough to hurt your business.
Progent can assist small and mid-size companies to implement collaboration platforms to enable their at-home workforce to engage in positive interaction with fellow workers and customers.
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Citrix experts can help your business to design, install, manage, and support a virtual application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain an off-site datacenter that offers high availability, advanced security, and fast recovery.
Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or priority service, and within California or in areas where Progent offers on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no minimum charge and asks no monthly commitment for services provided during normal working hours. Many support organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick solutions so you will not be tempted to allow simple problems to stay unaddressed.
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test systems, the lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to help businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a seamless ecosystem that provides identical access, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.
Progent's Cisco certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within campus, hospitality, retail or other environments where IT management requires user endpoints that offer more administrative control, data security and ruggedness than is achievable with the BYOD mode of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you configure and fine tune many key pieces of your Wi-Fi environment including APs, switches, wireless LAN controllers, and management tools. Progent's certified consultants offer remote and onsite assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Cisco has developed a full array of routers that includes routers built to provide the security, performance, and reliability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Progent can provide a variety of low-cost online and on-premises consulting services to help you to deploy, administer, and troubleshoot desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete support for your information system.
For businesses that have a combination of Mac and Windows desktops, there exist two basic alternatives for running Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Windows-based PC to use Windows applications and access system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac computer so you can use Microsoft Windows software directly. Progent's Mac technology consultants can help you to maintain these products for running Microsoft Windows applications on your Apple Macs and can also help your business to assess and configure third-party products for Windows platform simulation.
Progent believes that a well designed and executed network can be a crucial piece for accelerating any firm's success, and we follow this philosophy in our corporate system infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows Progent's in-house consultants and authorized contractors to deliver fast and effective service, cooperate easily on challenging projects, and experience career and private maturity by acting as part of a dynamic company culture of self motivation and independence.
Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings control, inventories network resources, guards against corporate data leakage, provides health reporting, enables secure self service, and delivers a single control mechanism for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
If you need help writing, improving, or repairing applications for Microsoft Windows, Linux, or for the Web, Progent's expert team of program developers, database designers, and software project managers can help ensure you get the project completed on schedule and within budget. Progent's experienced application programmers offer affordable and efficient online help for projects as small as creating Vidual Basic macros for Office Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server ,Oracle, or MySQL.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand architecture review or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.
Progent's temporary staff augmentation services allow organizations to meet the need for IT professionals without dealing with the expense and hassle that come with identifying and recruiting experienced technical help and without adding to your permanent head count.
Progent has two decades of background assisting small and mid-size companies to plan, deploy, optimize, manage, and debug IT networks that support teleworkers.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified Windows 11 experts can provide a variety of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, at-home workforce connectivity, data and identity security, streamlined provisioning, and Help Desk services.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's engineers can deliver a range of technical services to help organizations of all sizes to deploy, manage, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project management consultants can help set up test environments to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on proven methodologies.
Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite integration and troubleshooting support to assist your organization to design, implement, update, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office layout, construction, and anticipated network traffic.
Progent offers special security service bundles intended to deliver larger corporations an impartial and thorough network security audit from a group of premier security consultants. All Progent's network security assessment packages incorporate a suite of procedures like network scans from within and from beyond the corporate firewall, expert interpretation of captured data by certified security consultants, creation of a report explaining the results, plus a live high-level executive summary and an extensive interactive review for internal IT managers.
Progent offers national urgent help and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting offers maximum return for your IT dollar by protecting user productivity and limiting the time charged for computer repair services. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your site. In most of situations your network issues can be dealt with over the phone or via a combination of telephone help and remote access. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help you with the most difficult system problems.
SQL Server 2008 delivers powerful, familiar tools to computer professionals and information workers, lessening the complexity of designing, deploying, administering, and accessing enterprise data and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consultant with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
The QTS Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly consulting services including data center relocation, system installation and updates, network improvements, project management services, virtualization configuration, remote monitoring, streamlined network administration, application development, business continuity planning and testing, security evaluation, and the use of Progent's Test Lab.
Progent can assist your business to plan and implement a smooth transition from a Sun Solaris-powered IT system to a network powered by Windows and suited for running Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to guard your data and reduce business disruption by designing an efficient migration plan that preserves your existing assets in Solaris software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing environment, transition strategy and validation, Microsoft Exchange migration expertise, information and application migration, and processor and storage migration and consolidation.