Progent has over two decades of experience integrating, maintaining and troubleshooting the core platforms that make up Microsoft System Center and can help your organization to plan, install, support, and repair your Microsoft System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can help you to migrate to the current version of System Center from an older one or from another datacenter management solution to deliver the benefits of best-in-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Progent's certified security experts can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are properly set up and effective.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive customer interactions. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible server and communications environment, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer service databases.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Microsoft-certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that delivers the highest level of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.
Progent provides three essential types of Help Desk support including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients convenient access to a reliable support group with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft products. Progent's focus is on giving the support Helpdesk a positive reputation as a key contributor to company performance. Progent's goal is to resolve rather than merely record problems.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms like Cisco UC. Progent's certified data security consultants can assist you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory standards.
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, fault-tolerant network architecture that takes into account availability issues covering a wide range of network technologies and procedures.
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
ProSight Reporting is a growing family of real-time reporting plug-ins created to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a feature-rich but manageable IT network. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a network support expert with real-world background designing and integrating seamless, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of more than a decade of background supporting computer systems based on Microsoft products. This experience assures you success in deploying, managing, and maintaining network solutions that incorporate the Small Business Server package of servers and applications.
Progent's Microsoft-certified database application developers offer businesses of any size online support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and configuration, database architecture and coding, administration services, synchronization strategies, capacity planning, tuning, migration, information security, backup/restore systems, troubleshooting, and webinar training.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients without sufficient in-house resources to configure proper test environments, the lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.
Progent offers onsite education customized for people who wish to broaden their understanding of the macOS and OS X platform, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for macOS and Mac OS X applications.
Progent's Solaris family consulting experts provide small companies and software developers assistance with managing and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you an easy single consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's IT outsourcing packages offer affordable computer consulting for small companies. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing IT support budgets to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust system architecture for your vital business software powered by Windows.
Progent can provide the cost-effective support of online Internet connectivity experts to assist your company to assess or update your ISP services so your Internet connectivity solution matches your business needs. Services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the front lines of IT service, executing a wide variety of IT projects for a large mix of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting personnel. This ensures that you get not only expert IT capability, but also a consultant with field-tested methods for applying computer knowledge to repair actual IT problems quickly.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's UNIX family support experts offer small and mid-size businesses and software developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient single source to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with application sharing, as well as IP-based and PSTN calling across a wide range of stationary PCs and handheld clients. Progent's certified Lync 2013 experts and network architects can assist your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your present and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, automated provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for network management staff and users, and post-migration consulting support.
Progent can help you to understand the many subscription options offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly combine local and cloud-based products and services.
Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided protection against outside interference.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and cameras. Progent can provide the expertise of veteran Wi-Fi professionals who can assist you to assess the benefits of UniFi technology for your business and assist you to design, install, administer, and troubleshoot your UniFi solution.
Progent's Microsoft consultants can provide advanced expertise in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a wide range of cost-effective online support services following proven best practices to help businesses of all sizes to receive all the advantages of this leading platform. Services offered by Progent include system design, software configuration and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Progent has two decades of experience assisting small and mid-size companies to design, deploy, tune, manage, and debug IT networks that support telecommuters.
Progent's certified security experts can perform NodeZero-based threat assessments to make sure your security monitoring and protection tools and policies are properly set up and effective.
Progent offers the services of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing, and both IP and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and network architects can assist your company to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and onsite training to your IT team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete line of hardware and software targeted at preventing information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a cohesive information management system.
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower TCO of servers and faster return on investment, more efficient utilization of servers, streamlined operations, enhanced system uptime, and easier management. Common usage scenarios for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from on-line systems.
Progent provides nationwide urgent technical support and consulting services for businesses that operate environments powered by versions of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting offers maximum return for your information technology budget by protecting user productivity and shortening the hours billed for network analysis and repair. Advanced online access utilities and experienced service specialists and consultants allow Progent to handle most network problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of phone support and online access. Progent can make available Cisco certified CCIE network experts and CISA premier security professionals to help you with the most challenging system issues.
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, VoIP phones, and security cameras. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the benefits of UniFi technology for your environment and assist you to plan, install, manage, and maintain your UniFi ecosystem.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you create reports that let you track your business more effectively, turning uncooked data into valuable insights into your business.
Our Experts Team provides support in important technologies including Apple OS networking and programs; Consulting for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical application support; CIO, management information analyst, and project management services; Special applications design and deployment; Web site, electronic business, Electronic Data Interchange, and customer information portal design and deployment; SQL management and efficiency help; Management information consulting; and Telecommunications architecture support.
In conducting consulting tasks for enterprise customers, Progent uses a structured methodology driven by specified milestones in order to achieve budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are recorded to provide a comprehensive summary of IT services delivered and to assist in downstream system support.
Progent's Microsoft-certified consultants offer businesses of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a common spot for your employees or clients to access, manage, distribute and manipulate relevant data, documents, and software and to communicate with one another. SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the information they've developed in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can assist you to support your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of System Center 2016, extend or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in an environment that delivers the highest level of availability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can simplify network administration, provide technical support and repair, and enhance security. Progent can also help you create, justify, and execute a plan to upgrade from Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot programs to reduce the obstacles involved with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or show you how to migrate to more recent firewall/VPN solutions. Progent can also enable you to create and implement a comprehensive security plan that can incorporate firewall and VPN devices and utilities, managed security and network defense services, system monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical help, administration, education, and security expertise.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop test systems and rollout strategies, install Windows Server 2008 with your network environment and workload, educate your support staff how to use new administration utilities, and provide continuing consulting and tech support via low-cost alternatives such as Help Desk support and remote technical support.
Progent can help small and medium-size companies to set up collaboration platforms to allow their telecommuters to benefit from productive teamwork with colleagues and clients.
Progent offers small organizations two specially designed network security inventory packages that include, at a set price, remotely administered scans of your security profile which are evaluated by expert information security specialists who assess the data collected by the scan, present unbiased evaluations of your existing security vulnerability, and offer suggestions for remediation. Progent offers two complementary security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-class assessments of your IT network's vulnerability to assault.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Progent offers comprehensive support for every phase of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, suggested sourcing, pilot verification at client site or at Progent's test facility, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the previous system, and training for customer's IT group and users.
Progent's consultants can help you to plan and carry out a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure assets.
Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that seamlessly combine on-premises and cloud resources.
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services such as planning, deployment, management, troubleshooting, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Cisco has designed an extensive array of routers that includes appliances built to provide the security, performance, and availability required by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your network and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Our Experts Group provides support in important areas such as Apple OS integration and programs; Support for Linux-powered, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application help; CIO, management information analyst, and project management services; Custom applications design and integration; Web, eCommerce, Electronic Data Interchange, and client information portal design and integration; Database management and efficiency help; Management information consulting; and Telecommunications architecture consulting.
ProSight Reporting is a growing family of real-time reporting tools created to integrate with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft consultants can provide in-depth expertise in implementing, managing and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of affordable online support services following proven best practices to help organizations of all sizes to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution planning, software configuration and upgrades, setting up safe collaboration among onsite and offsite users, network optimization, and specialized online training classes.
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and onsite support services to help you to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, IP phones, and cameras. Progent can provide the skills of seasoned Wi-Fi professionals who can assist your organization to determine the value of UniFi technology for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Progent's support services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent can assist small and mid-size organizations to implement collaboration platforms to enable their at-home workers to benefit from positive teamwork with fellow workers and other stakeholders.