Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, optimize, manage, and debug computer networks that support telecommuters.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Progent offers the part-time assistance of a veteran Chief Information Officer to provide a broad perspective to assist your company select and maintain network technology to match your present needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services offer economic leverage to companies who want to maximize the impact of their IT expenditures but who are without the budget or unwilling to add another high-level position to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to support all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to offer unbiased advice along with expert technical help for building and maintaining IT systems that match the particular requirements of your organization.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications rapidly and affordably.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity solution that spans your data center and cloud-based resources and guards all users at any location with any device.
Progent's Support Program for IT Service Providers lets you use Progent's information technology experts while retaining your own brand as a transparent extension of your IT services staff.
Les Kent has a 35-year track record of successful network integration, business administration, sales, and operations. He has demonstrated a talent for creating elegant information technology solutions while working as a system architect, software developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global corporations.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from older releases of Virtual Machine Manager, develop processes for creating and installing virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your datacenter resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere expertise.
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT expert with real-world expertise and broad experience in planning and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and applications.
Progent's seasoned team of network consultants and application specialists have years of experience providing online and on-premises support for businesses of any size who need to incorporate Android phones and tablets into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the breadth of know-how to resolve network problems that span numerous manufacturers and that represent a combination of legacy and up-to-date technology. Progent provides cost-effective online consulting to help you with any stage of designing, configuring, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email components to reduce hardware expense and management overhead. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your small businesses to evaluate the benefits of Exchange Online, plan a solution that aligns with your business needs and IT budget, carry out a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that combine local resources as well as one or more public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer online and on-premises support services to assist your company to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
Progent's certified SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build protection into your corporate practices.
Dynamics GP/Great Plains allows you to grow and control your business more efficiently by delivering deep availability of strategic information and a fast return on investment. Dynamics GP confers important business benefits such as its ability to expand the presence of your organization, handle your accounting, automate financial operations, unify processes across your business, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize cash flow. Progent can show you how to set up and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP/Great Plains business management system.
Progent is one of the most qualified information technology consulting firms for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange 2000 under common situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to plan and implement a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast payback by improving your productivity, cutting the expense of equipment and support, simplifying management, and integrating your key communications technologies.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized mechanism for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities like Storage Replica and Host Guardian Service. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Progent's data center IT services are intended for companies with equipment housed at Internet Data Centers or data center colocation hosting sites and in need of on-demand in-person help at the colo site plus remote help from Microsoft and Cisco Certified experts. Progent offers a complete array of IDC and IDC and co-location consulting services including network topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, design and deployment of non-stop systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.
Progent delivered a wireless integration solution that allowed a school to improve productivity and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against outside interference.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess whether to adopt more current firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Progent's Microsoft certified experts provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software quickly and reliably to appropriate users, reduce product costs and adhere to licensing agreements by understanding patterns of usage, improve Windows protection by increasing your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the administrative functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including program and appliance inventory.
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Small Business Network Consulting Services Microsoft Office 2000
Progent's Microsoft consultants offer in-depth expertise in deploying, operating and debugging all versions of Project, Project Server, and Project Online and can provide a broad variety of affordable remote consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include solution design, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent's service specialists in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup functionality. Allowing productive cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to offer world class assistance to businesses that depend on these platforms to keep their strategic edge. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of any size to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical assets.
Progent offers economical remote access to IT engineers with expertise in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and workstations plus laptops and handhelds. Progent can provide consulting support for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help you to implement, enhance, or maintain backup systems for a range of topologies including on-premises, remote, cloud-based, or hybrid.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry specialist and reducing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's proven online support model, provides small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT network.
Progent's Check Point consultants can help you select and configure Check Point Firewall/VPN software and appliances powered by Check Point's security platform to offer an economical and effective security defense for your IT network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a central stop for continuing network support, maintenance, education, and design expertise.
Progent's Mac consultants can support the creative facets of Mac environments by offering help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and introduces powerful new features plus a revamped architecture. These enhancements affect vital facets of IT including manageability, high availability (HA), compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Exchange Server 2013.
Immediate Microsoft Office Setup Consultancy Services
Progent can help companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent's Windows 11 experts can provide a variety of services to support Windows 11 including cloud solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning, and Call Center support services.
Progent offers the assistance of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management tool based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its modular design you can purchase only the functions you currently need, with the option to add users and increase capabilities when necessary. Progent's Microsoft Dynamics GP Software support experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Microsoft Dynamics GP/Great Plains.
Progent's Cisco-certified wireless integration experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Microsoft SQL Server 2014 includes significant enhancements in key areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services including system design, deployment, management, remediation, and software development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment.
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service organizations who provide scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation transmitted by each consultant to each client. The discipline of detailing and archiving service activity allows more efficient support and eliminates a variety of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of vital service information.
Progent can assist you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Medium-size businesses who utilize familiar freelance consultants or who employ internal IT staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more reliable, protected, and productive.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the state of critical assets.
Progent's ProSight portfolio of managed services are intended to provide businesses who maintain small internal IT administration and support teams with low-cost help from enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed IT services include predictable network maintenance costs, smart automation of routine administrative processes, ongoing absorption of new information technology, graceful migration from legacy technology to current solutions, improved fit between computer technology with business objectives, guidance from seasoned network experts, and freeing up management to concentrate on business rather than fast-evolving computer technology.