Additional Topics of Interest

High Availability Internet Connections Online Technical Support
Fully Redundant Internet Network Support and Integration

Progent's Cisco-certified IT experts can help you build an economical, high availability Internet connection architecture that can achieve non-stop Internet connectivity through a broad range of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for fault tolerant Internet connections to create an economical, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability.

Outsourcing VPN
Cisco VPN Technical Support Services

Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your changing business needs. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of products targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.

Aironet Wave 2 Wi-Fi Access Point Help and Support
Online Support Services Aironet 3600 Access Point

Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite configuration and troubleshooting services to assist your organization to plan, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your specific workplace layout, construction, and anticipated workloads.

Azure enterprise hybrid cloud solutions Consultant
Top Rated Azure Planning Consult

Progent can assist small businesses to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.

SCDPM 2012 and Azure Technical Support
Engineer SCDPM 2012 Planning

Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of any size to design, deploy, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially challenging problems, or full project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

Services ProSight Email Guard Outbound Email Encryption
Email Image Spam Protection Consultant

Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

Microsoft Project Server Network Management
Sharepoint Guru

Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can show you how to plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

24/7 SCOM 2012 Fabric Monitoring On-site Technical Support
Microsoft SCOM 2012 Network Consultants

Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and offer companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical issues detected by SCOM 2012.

Co-managed Call Center Support and Setup
Virtual Service Desk Support and Integration

Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging problems.

Server Integrators Linux Online
Linux RedHat Phone-based Professional

Progent provides national urgent phone support and consulting services for companies that run networks based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Online IT help provides maximum leverage for your IT budget by preserving user efficiency and limiting the time charged for computer repair services. Advanced remote support technology and experienced service specialists and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most difficult network issues.