Affordable IT administration, maintenance, and Contact Center services for companies with 10-250 network users users across the U.S.

If you thought your company was too small to pay for the elevated stability and protection of an enterprise IT network, then there's great news: Progentís Network Support Packages take care of your system management hassles the same way some of the worldís biggest businesses do — by outsourced services.

Progent has developed a selection of network support options and packages based on the automatic problem-solving features of System Center Operations Manager, an advanced network management support platform that monitors the availability, efficiency, and security of your information system and uncovers problems before they can impact your productivity. Progent's System Support Packages also feature network evaluation, security testing, Contact Center Support, and the establishment of protected online communication between your network and Progentís support experts. By detecting network issues early, delivering the majority of repairs online, and concentrating the joint expertise of Progent's Microsoft-Certified service engineers, Progent is able to provide n and other North American businesses top quality network help at ultra-competitive costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options
Developed for networks with 10 to 50 users, the Small Business System Support Service Program from Progent is a great solution for companies who canít justify the cost or hassle of hiring internal network administrators and service staff, but who still need high network stability and performance and responsive computer support. By utilizing the efficiency of remote data connections, the proactive intelligence of Microsoft System Center Operations Manager server monitoring software, and the experience of Progentís Help Desk Call Center support team, Progent can offer and other U.S. companies enterprise-class system support at realistic prices. Find out more about Progent's Small Business Network Outsourced Services Package.
Managed
Network Monitoring
Package

For mid-size companies with 50-250 network clients and a small internal support staff, this co-sourcing option is an affordable way to optimize system availability, performance, and protection during standard business hours. This service program features Microsoft System Center Operations Manager configuration and proactive monitoring, Contact Center support, on-location service with expert escalation capability, plus contracted Service Level Agreements. Learn more information about Progent's Managed Network Monitoring Options.

Comprehensive
Network Monitoring
Package

Even if your company has a minimal network services group and a modest technology budget, your information system can still feature the same high availability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services, offered as an extra-cost option to companies throughout the United States, combine the experience of world-class Microsoft-certified and Cisco-premier IT professionals, the most recent system management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your vital network software and servers up and running. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For more information concerning Progent's IT support outsourcing, refer to Progent's Network Support Outsourcing and Network Monitoring Fact Sheets, downloadable in Acrobat format for easy printing.

To see a case study of how Microsoft Operations Manager helped a business get enterprise-class system support, open the Microsoft Operations Manager Case Study.

To learn more details about Progent's Network Support Outsourcing Options based on System Center Operations Manager, phone 1-800-993-9400 or refer to Contact Progent.



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