Network Help for Small Companies

If you believed your business was too small to pay for the elevated reliability and security of an enterprise IT network, then there's good news: Progent's System Support Packages solve your network maintenance problems the same way many of the largest companies do it — by outsourced services.

Progent offers a choice of network support options and service programs based on the proactive problem-solving capabilities of System Center Operations Manager (SCOM), a next-generation system management support platform that tracks the stability, performance, and protection of your information system and uncovers problems before they can disrupt your network. Progent's System Support Service Programs also feature network assessment, security audits, Contact Center Outsourcing, and the establishment of safe online communication between your system and Progent's support experts. By finding network issues early, delivering the majority of solutions remotely, and focusing the joint talents of Progent's Microsoft-Certified service professionals, Progent can offer n and other U.S. businesses the highest caliber network help at affordable prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Developed for systems with 10 to 50 users, the Small Business System Support Package from Progent is a great solution for companies who can't justify the cost or hassle of managing internal network administrators and service personnel, but who still need high system reliability and throughput and responsive technical help. By leveraging the efficiency of remote data access, the proactive knowledge base of System Center Operations Manager server monitoring software, and the skill of Progent's Help Desk Call Center service team, Progent can offer and other U.S. businesses world-class network service at down-to-earth prices. Learn more about Progent's Small Business System Outsourced Services Package.

Managed Network Monitoring Package
For mid-size companies with 50-250 desktop users and a small internal IT staff, this co-sourcing package is an economical alternative to optimize network availability, speed, and protection during normal business hours. This package includes Microsoft System Center Operations Manager set up and remote monitoring, Contact Center service, on-location help with fast escalation ability, plus negotiated SLA commitments. Learn more information about Progent's Managed Network Monitoring Options.

Comprehensive Network Monitoring Package
Even if your company has a minimal computer support staff and a modest technology budget, your information system can still feature the same high reliability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services, offered as an extra-cost option to companies across the U.S., combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk service to keep your vital business software and servers up and running. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For additional information about Progent's IT service packages, check out Progent's IT Support Outsourcing Fact Sheets, available in Acrobat format for easy printing.

To read an example of how Operations Manager enabled a company get world-class system support, open the Microsoft Operations Manager Case Study.

For more details about Progent's Network Support Outsourced Services Options based on Microsoft Operations Manager, call 1-800-993-9400 or visit Contact Progent.