Computer Help for Small Companies
IT Outsourced Services and Network Monitoring
Nationwide Online and On-site Technical Support
If you thought your business was too small to afford the high reliability and protection of an enterprise-level IT network, here's great news: Progent's Network Support Service Programs solve your network management hassles the way many of the world's largest businesses do — by outsourcing.
Progent has developed a choice of system support options and packages based on the automatic problem-solving features of Microsoft System Center Operations Manager, an advanced network management software program that monitors the stability, efficiency, and protection of your business network and identifies potential troubles before they are able to impact your network. Progent's System Maintenance Packages also feature network assessment, security testing, Contact Center Support, and the configuration of safe remote connections between your network and Progent's service engineers. By finding problems proactively, delivering the majority of solutions online, and concentrating the joint expertise of Progent's Microsoft-Certified service engineers, Progent can offer n and other U.S. companies the highest caliber network help at budget-friendly prices.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Designed for networks with 10 to 50 users, the Small Business System Support Package from Progent is a great solution for companies who can't afford the expense or hassle of managing internal network administrators and service staff, but who still require high network availability and throughput and expert computer support. By leveraging the economy of online data access, the automated intelligence of Microsoft System Center Operations Manager (SCOM) network monitoring software, and the knowledge and experience of Progent's Help Desk support team, Progent can offer and other North American businesses enterprise-class network service at realistic costs.
Learn more about Progent's Small Business Network IT Outsourcing Options.
Managed Network Monitoring Package
For mid-size businesses with 50-250 network users and a small in-house IT staff, this co-sourcing package is an economical alternative to maximize network availability, speed, and security during normal work hours. This package features Microsoft Operations Manager 2007 configuration and proactive monitoring, Help Desk support, on-location service with expert escalation capability, plus negotiated SLA commitments.
Learn more about Progent's Managed Network Monitoring Support Services.
Comprehensive Network Monitoring Package
Even if your company has a minimal computer services staff and a limited IT budget, your information system can still have the same high reliability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services, available as an extra-cost option to companies throughout the United States, combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the latest network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital network software and hardware operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.
For more information about Progent's IT support packages, check out Progent's IT Support Packages Fact Sheets, downloadable in Acrobat files for easy printing.
To see an example of how Microsoft Operations Manager helped a company get enterprise-class network management, read the Operations Manager Case Study.
For more details about Progent's Network Support Outsourcing Options centered around Operations Manager 2007, call
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CRISC Certified Risk and Information Systems Control Systems Engineer Consulting Services
Consulting CRISC Certified Risk and Information Systems Control
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.
Coding .NET Framework
Developer Firms .NET Raspberry Pi
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or modernize .NET applications rapidly and affordably.
Windows, UNIX, Solaris Consultant
UNIX, Windows Consulting
Progent's UNIX family consulting experts provide small and mid-size businesses and software developers support for administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience offers you a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Cisco RADIUS Security Technical Support
VPN Consultant
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of products targeted at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and tracking from a graphical Web interface.
Penetration Testing Network Security Testing
Penetration Testing Technology Consulting
Stealth intrusion testing is an important part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your company's in-house IT staff. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection warnings and event log analysis are correctly set up and actively observed. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Dynamics NAV MRP Expert Development
Help and Support Dynamics 365 Business Central
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory control, operations control, project management, purchasing, sales and marketing, supply chain, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can help your organization to maintain your older Dynamics NAV system or upgrade smoothly to a cloud-based, onsite, or hybrid deployment.
IT asset management Consulting
IT documentation management Specialist
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Contract Programmer Dynamics GP Enterprise Reporting
Consult Dynamics GP Enterprise Reporting
Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that let you track all operations, sales and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can help you design reports that allow you to analyze your business more completely, turning uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce applications that work transparently with Dynamics GP/Great Plains.
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