Economical network management, maintenance, and Help Desk Call Center services for businesses with 10-250 desktop clients users across the U.S.

If you believed your company was too small to pay for the high reliability and protection of an enterprise IT network, hereís great news: Progentís Network Support Packages solve your network maintenance problems the way some of the biggest companies do it — by outsourcing.

Progent offers a choice of network maintenance options and service programs built on the automatic problem-solving features of System Center Operations Manager, a next-generation system management software platform that tracks the availability, efficiency, and security of your information system and identifies problems before they are able to disrupt your productivity. Progent's System Maintenance Service Programs also feature network assessment, security testing, Help Desk Call Center Outsourcing, and the configuration of safe remote connections between your system and Progentís support engineers. By finding network issues early, providing the majority of solutions online, and concentrating the joint expertise of Progent's Microsoft and Cisco-Premier support engineers, Progent is able to offer n and other North American companies top caliber network help at ultra-competitive prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options
Designed for networks with 10 to 50 users, the Small Business System Support Package from Progent is a great solution for companies who canít justify the cost or distraction of managing internal IT administrators and service personnel, but who still need excellent network stability and throughput and expert technical support. By leveraging the efficiency of online data access, the automated knowledge base of Microsoft System Center Operations Manager network monitoring software, and the experience of Progentís Contact Center support organization, Progent can offer and other North American businesses world-class network service at affordable costs. Learn more about Progent's Small Business Network Outsourced Services Options.
Managed
Network Monitoring
Package

For medium-size companies with 50-250 desktop users and a small internal IT staff, this co-sourcing package is an affordable alternative to maximize network reliability, performance, and protection during normal business hours. This package includes System Center Operations Manager 2007 configuration and remote monitoring, Helpdesk support, on-site help with expert escalation ability, plus contracted Service Level Agreements. Learn more information about Progent's Managed Network Monitoring Package.

Comprehensive
Network Monitoring
Package

Even if your company has a small network services group and a modest IT budget, your information system can still feature the same high reliability and responsiveness that in the past required a substantial internal support organization. Progent's 24x7 Network Support Services, available as an option to small businesses across the U.S., combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical network applications and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For detailed information about Progent's network support packages, check out Progent's Network Support Outsourcing and Network Monitoring Fact Sheets, downloadable in Adobe Acrobat format for easy printing.

To see an example of how Operations Manager helped a business achieve world-class network management, read the Microsoft Operations Manager Case Study.

To learn more information about Progent's Network Support Outsourcing Packages centered around Microsoft Operations Manager, phone 1-800-993-9400 or see Contact Progent.



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