Economical network management, maintenance, and Help Desk Call Center services for businesses with 10-250 desktop clients users across the U.S.
If you believed your company was too small to pay for the high reliability and protection of an enterprise IT network, hereís great news: Progentís Network Support Packages solve your network maintenance problems the way some of the biggest companies do it by outsourcing.
Progent offers a choice of network maintenance options and service programs built on the automatic problem-solving features of System Center Operations Manager, a next-generation system management software platform that tracks the availability, efficiency, and security of your information system and identifies problems before they are able to disrupt your productivity. Progent's System Maintenance Service Programs also feature network assessment,
security testing, Help Desk Call Center Outsourcing, and the configuration of safe remote connections between your system and Progentís support engineers. By finding network issues early, providing the majority of solutions online, and concentrating the joint expertise of Progent's Microsoft and Cisco-Premier support engineers, Progent is able to offer n and other North American companies top caliber network help at ultra-competitive prices.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Designed for networks with 10 to 50 users, the Small Business System Support Package from Progent is a great solution for companies who canít justify the cost or distraction of managing internal IT administrators and service personnel, but who still need excellent network stability and throughput and expert technical support. By leveraging the efficiency of online data access, the automated knowledge base of Microsoft System Center Operations Manager network monitoring software, and the experience of Progentís Contact Center support organization, Progent can offer and other North American businesses world-class network service at affordable costs.
Learn more about Progent's Small Business Network Outsourced Services Options.
For medium-size companies with 50-250 desktop users and a small internal IT staff, this co-sourcing package is an affordable alternative to maximize network reliability, performance, and protection during normal business hours. This package includes System Center Operations Manager 2007 configuration and remote monitoring, Helpdesk support, on-site help with expert escalation ability, plus contracted Service Level Agreements.
Learn more information about Progent's Managed Network Monitoring Package.
Even if your company has a small network services group and a modest IT budget, your information system can still feature the same high reliability and responsiveness that in the past required a substantial internal support organization. Progent's 24x7 Network Support Services, available as an option to small businesses across the U.S., combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical network applications and servers operating reliably.
Learn more information about Progent's Comprehensive Network Monitoring Service Program.
An index of content::
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ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of vital devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that any potential issues can be addressed before they can impact your business.
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Configuration Manager automates software deployment across multiple sites, simplifies compliance settings control, inventories network resources, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of planning, implementing, using and repairing a SCCM solution for on-premises, cloud, or hybrid environments.
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By using virtual servers, companies are able to run multiple virtual machines on a single actual server. Virtualization technology enables companies to gain all the advantages of server isolation, while avoiding the expense associated with purchasing additional server equipment. Virtual servers are the critical technology for private clouds, which offer important benefits such as lowering the costs of capital equipment, facilities, and administration while improving data security, network reliability, and disaster recovery. Other useful server management options include network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can help you in all aspects of server consolidation and administration to allow your business to contain costs and save time.
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Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations, project management, procurement, sales, supply chain management, and business analytics. Progent's Dynamics Business Central/NAV consultants can help you to manage your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment.
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Progentís Cisco-Premier technology consultants offer experienced PIX Firewall support services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and safe access services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy level of security, speed and availability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís network consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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Progent believes that a well designed and executed network can be a vital piece for enabling a firm's growth, and Progent applies this philosophy in our own network environment. Progent has created a fault-tolerant virtual office infrastructure that allows Progent's staff consultants and authorized contractors to offer fast and efficient service, collaborate easily on challenging jobs, and experience career and private growth by acting as part of a dynamic business ethos of personal drive and independence.
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