If you thought your organization was too small to pay for the elevated reliability and protection of an enterprise IT network, here's good news: Progent's System Support Service Programs take care of your network management hassles the same way some of the biggest businesses do by outsourcing.
Progent offers a choice of network support options and packages built on the proactive problem-solving capabilities of System Center Operations Manager (SCOM), an advanced network management software platform that monitors the availability, efficiency, and security of your business network and uncovers potential troubles before they are able to impact your network. Progent's Network Maintenance Packages also include network assessment,
security testing, Helpdesk Support, and the establishment of safe online connections between your network and Progent's service experts. By detecting problems proactively, delivering the majority of repairs online, and focusing the combined talents of Progent's Microsoft-Premier service professionals, Progent is able to offer n and other U.S. businesses the highest quality system help at ultra-competitive costs.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Developed for networks with 10 to 50 desktop clients, the Small Business System Support Package from Progent is ideal for businesses who can't afford the expense or distraction of managing internal IT administrators and support personnel, but who still require high network availability and throughput and expert technical help. By leveraging the efficiency of online network connections, the automated knowledge base of Microsoft System Center Operations Manager server monitoring software, and the experience of Progent's Help Desk Call Center service organization, Progent can provide n and other North American businesses enterprise-class system support at down-to-earth prices.
Find out more about Progent's Small Business Network IT Outsourcing Options.
Managed Network Monitoring Package
For medium-size companies with 50-250 network clients and a small internal IT staff, this co-sourcing option is an affordable way to maximize system reliability, speed, and protection during normal work hours. This package includes Microsoft System Center Operations Manager configuration and proactive monitoring, Help Desk Call Center service, on-location help with fast escalation ability, plus negotiated Service Level Agreements.
Find out more about Progent's Managed Network Monitoring Package.