If you thought your business was too small to afford the high reliability and protection of an enterprise-level IT network, here's great news: Progent's Network Support Service Programs solve your network management hassles the way many of the world's largest businesses do by outsourcing.
Progent has developed a choice of system support options and packages based on the automatic problem-solving features of Microsoft System Center Operations Manager, an advanced network management software program that monitors the stability, efficiency, and protection of your business network and identifies potential troubles before they are able to impact your network. Progent's System Maintenance Packages also feature network assessment, security testing, Contact Center Support, and the configuration of safe remote connections between your network and Progent's service engineers. By finding problems proactively, delivering the majority of solutions online, and concentrating the joint expertise of Progent's Microsoft-Certified service engineers, Progent can offer n and other U.S. companies the highest caliber network help at budget-friendly prices.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Designed for networks with 10 to 50 users, the Small Business System Support Package from Progent is a great solution for companies who can't afford the expense or hassle of managing internal network administrators and service staff, but who still require high network availability and throughput and expert computer support. By leveraging the economy of online data access, the automated intelligence of Microsoft System Center Operations Manager (SCOM) network monitoring software, and the knowledge and experience of Progent's Help Desk support team, Progent can offer and other North American businesses enterprise-class network service at realistic costs. Learn more about Progent's Small Business Network IT Outsourcing Options.
Managed Network Monitoring Package
For mid-size businesses with 50-250 network users and a small in-house IT staff, this co-sourcing package is an economical alternative to maximize network availability, speed, and security during normal work hours. This package features Microsoft Operations Manager 2007 configuration and proactive monitoring, Help Desk support, on-location service with expert escalation capability, plus negotiated SLA commitments. Learn more about Progent's Managed Network Monitoring Support Services.
Comprehensive Network Monitoring Package
Even if your company has a minimal computer services staff and a limited IT budget, your information system can still have the same high reliability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services, available as an extra-cost option to companies throughout the United States, combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the latest network management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your vital network software and hardware operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.
For more information about Progent's IT support packages, check out Progent's IT Support Packages Fact Sheets, downloadable in Acrobat files for easy printing.
To see an example of how Microsoft Operations Manager helped a company get enterprise-class network management, read the Operations Manager Case Study.
For more details about Progent's Network Support Outsourcing Options centered around Operations Manager 2007, call