Affordable IT administration, support, and Helpdesk services for businesses with 10-250 desktop users users across the United States

If you thought your company was too small to afford the elevated stability and security of an enterprise-grade IT network, hereís good news: Progentís System Support Service Programs solve your network management hassles the way some of the worldís biggest businesses do it — by outsourcing.

Progent offers a selection of network support options and service programs based on the automatic problem-solving features of Microsoft System Center Operations Manager (SCOM), a next-generation network management software program that monitors the stability, efficiency, and security of your business network and identifies potential troubles before they can impact your network. Progent's Network Support Packages also feature network assessment, security testing, Contact Center Outsourcing, and the configuration of safe online connections between your system and Progentís service engineers. By finding network issues early, delivering most solutions online, and concentrating the combined expertise of Progent's Microsoft-Certified support engineers, Progent is able to offer n and other U.S. companies top quality system help at ultra-competitive prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Designed for systems with 10 to 50 desktop clients, the Small Business Network Support Service Program from Progent is a great solution for businesses who canít afford the cost or distraction of hiring internal IT administrators and service personnel, but who still need excellent system availability and throughput and expert computer support. By utilizing the efficiency of online network access, the proactive intelligence of Microsoft System Center Operations Manager network monitoring, and the skill of Progentís Helpdesk support team, Progent can provide n and other U.S. companies world-class network service at realistic costs. Learn more about Progent's Small Business System Outsourced Services Options.
Network Monitoring

For mid-size companies with 50-250 desktop users and a small internal support group, this co-sourcing package is an affordable alternative to maximize system availability, performance, and protection during normal work hours. This package features Microsoft Operations Manager 2007 set up and remote monitoring, Help Desk service, on-location service with expert escalation capability, plus negotiated Service Level Agreements. Learn more information about Progent's Managed Network Monitoring Options.

Network Monitoring

Even if your company has a minimal computer support group and a modest technology budget, your information network can still have the same high reliability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services, offered as an option to companies across the United States, combine the expertise of skilled Microsoft-certified and Cisco-premier network professionals, the latest network management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your vital business software and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For more information about Progent's IT service outsourcing, refer to Progent's IT Service Outsourcing and Network Monitoring Fact Sheets, available in Acrobat files for convenient printing.

To read an example of how Operations Manager enabled a company achieve enterprise-class system management, read the Operations Manager Case Study.

To learn more information about Progent's Network Support Outsourced Services Packages centered around Operations Manager, phone 1-800-993-9400 or refer to Contact Progent.

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Microsoft and Cisco Certified Network Load Balancing Online Troubleshooting
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