Economical network administration, maintenance, and Help Desk Call Center services for companies with 10-250 network clients users throughout North America

If you thought your business was too small to pay for the elevated reliability and protection of an enterprise-grade information system, then there's great news: Progentís System Support Packages take care of your network management hassles the same way many of the largest companies do — by outsourcing.

Progent offers a choice of network maintenance options and service programs built on the automatic diagnostic capabilities of System Center Operations Manager (SCOM), a next-generation system management support platform that tracks the stability, efficiency, and protection of your business network and identifies problems before they are able to impact your network. Progent's Network Maintenance Packages also include network evaluation, security audits, Help Desk Support, and the configuration of protected remote connections between your system and Progentís service engineers. By detecting network issues proactively, providing most repairs remotely, and focusing the joint expertise of Progent's Microsoft and Cisco-Premier service professionals, Progent can offer n and other North American companies the highest quality network help at ultra-competitive costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options
Developed for networks with 10 to 50 desktop clients, the Small Business System Support Service Program from Progent is ideal for companies who canít afford the cost or hassle of managing internal network administrators and support staff, but who still need high network availability and throughput and responsive computer support. By leveraging the efficiency of online data access, the proactive intelligence of Microsoft System Center Operations Manager (SCOM) server monitoring software, and the knowledge and experience of Progentís Helpdesk service organization, Progent can offer n and other North American businesses world-class network service at down-to-earth prices. Find out more about Progent's Small Business System Outsourced Services Package.
Managed
Network Monitoring
Package

For mid-size businesses with 50-250 network users and a small internal IT staff, this co-sourcing package is an economical alternative to maximize system availability, performance, and protection during standard work hours. This package includes Microsoft Operations Manager configuration and remote monitoring, Help Desk support, on-site service with expert escalation ability, plus contracted SLA commitments. Find out more about Progent's Managed Network Monitoring Support Services.

Comprehensive
Network Monitoring
Package

Even if your business has a minimal computer support group and a limited technology budget, your information network can still feature the same high availability and performance that in the past needed a substantial internal support group. Progent's 24x7 Network Support Services, offered as an option to companies throughout the U.S., combine the expertise of world-class Microsoft-expert and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For detailed information concerning Progent's IT support outsourcing, check out Progent's IT Service Packages Fact Sheets, downloadable in Adobe Acrobat format for easy printing.

To read a case study of how Microsoft Operations Manager helped a company achieve enterprise-class network support, read the Microsoft Operations Manager Case Study.

For more information about Progent's Network Support Outsourced Services Packages centered around System Center Operations Manager 2007, call 1-800-993-9400 or see Contact Progent.



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