Affordable IT management, maintenance, and Helpdesk services for companies with 10-250 desktop clients users across the U.S.

If you believed your organization was too small to afford the high reliability and security of an enterprise-class IT network, hereís good news: Progentís System Support Packages solve your system maintenance problems the way many of the worldís largest companies do it — by outsourcing.

Progent offers a choice of system maintenance options and service programs based on the automatic diagnostic features of Microsoft System Center Operations Manager (SCOM), a next-generation network management software platform that monitors the availability, efficiency, and security of your business network and uncovers potential troubles before they are able to impact your productivity. Progent's System Support Service Programs also include network assessment, security audits, Helpdesk Support, and the configuration of safe online communication between your network and Progentís service experts. By finding network issues proactively, providing most solutions remotely, and focusing the combined expertise of Progent's Microsoft-Certified service engineers, Progent can offer n and other North American businesses top caliber network support at affordable costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Designed for networks with 10 to 50 users, the Small Business Network Support Package from Progent is ideal for companies who canít justify the expense or hassle of managing in-house IT administrators and support personnel, but who still require high system availability and throughput and responsive computer support. By leveraging the efficiency of online data access, the automated intelligence of Microsoft System Center Operations Manager server monitoring, and the knowledge and experience of Progentís Help Desk Call Center service organization, Progent can offer and other U.S. companies enterprise-class network support at down-to-earth prices. Learn more about Progent's Small Business System IT Outsourcing Options.
Network Monitoring

For medium-size companies with 50-250 desktop users and a small in-house IT group, this co-sourcing package is an affordable way to maximize system availability, speed, and security during normal business hours. This service program includes Operations Manager configuration and remote monitoring, Help Desk Call Center support, on-location service with expert escalation capability, plus negotiated SLA commitments. Find out more information about Progent's Managed Network Monitoring Package.

Network Monitoring

Even if your business has a minimal network support group and a modest technology budget, your information system can still feature the same high availability and performance that in the past needed a large in-house service organization. Progent's 24x7 Network Support Services, offered as an option to small businesses throughout the United States, combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your mission-critical business applications and servers up and running. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For more information about Progent's IT service outsourcing, check out Progent's Network Service Packages Datasheets, downloadable in Adobe Acrobat format for easy printing.

To see a case study of how Microsoft Operations Manager enabled a company get enterprise-class system support, open the Microsoft Operations Manager Case Study.

To learn more details about Progent's Network Support Outsourcing Packages centered around System Center Operations Manager, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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