Computer Support for Small Businesses
IT Outsourcing and Network Monitoring
Nationwide Online and Onsite Consulting
If you thought your organization was too small to pay for the elevated reliability and protection of an enterprise IT network, here's good news: Progent's System Support Service Programs take care of your network management hassles the same way some of the biggest businesses do — by outsourcing.
Progent offers a choice of network support options and packages built on the proactive problem-solving capabilities of System Center Operations Manager (SCOM), an advanced network management software platform that monitors the availability, efficiency, and security of your business network and uncovers potential troubles before they are able to impact your network. Progent's Network Maintenance Packages also include network assessment, security testing, Helpdesk Support, and the establishment of safe online connections between your network and Progent's service experts. By detecting problems proactively, delivering the majority of repairs online, and focusing the combined talents of Progent's Microsoft-Premier service professionals, Progent is able to offer n and other U.S. businesses the highest quality system help at ultra-competitive costs.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Developed for networks with 10 to 50 desktop clients, the Small Business System Support Package from Progent is ideal for businesses who can't afford the expense or distraction of managing internal IT administrators and support personnel, but who still require high network availability and throughput and expert technical help. By leveraging the efficiency of online network connections, the automated knowledge base of Microsoft System Center Operations Manager server monitoring software, and the experience of Progent's Help Desk Call Center service organization, Progent can provide n and other North American businesses enterprise-class system support at down-to-earth prices.
Find out more about Progent's Small Business Network IT Outsourcing Options.
Managed Network Monitoring Package
For medium-size companies with 50-250 network clients and a small internal IT staff, this co-sourcing option is an affordable way to maximize system reliability, speed, and protection during normal work hours. This package includes Microsoft System Center Operations Manager configuration and proactive monitoring, Help Desk Call Center service, on-location help with fast escalation ability, plus negotiated Service Level Agreements.
Find out more about Progent's Managed Network Monitoring Package.
Comprehensive Network Monitoring Package
Even if your company has a minimal network services staff and a modest IT budget, your information network can still have the same high availability and performance that in the past needed a substantial in-house support group. Progent's 24x7 Network Support Services, available as an extra-cost option to small businesses across the United States, combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management products for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.
For more information concerning Progent's IT service outsourcing, check out Progent's Network Support Packages Datasheets, downloadable in Adobe Acrobat format for easy printing.
To read an example of how Operations Manager helped a business achieve world-class network support, open the Microsoft Operations Manager Case Study.
To learn more details about Progent's Network Support Outsourcing Packages centered around System Center Operations Manager 2007, call
An index of content::
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Dynamics GP Integration Manager Professionals
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Microsoft Certified Partner Windows 2012 R2 Support and Setup
Largest Windows Server 2012 R2 Live Migration Outsourcing
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After Hours Engineers Microsoft Teams Active Directory Federation Services
Microsoft Teams PSTN Gateway Consultant Services
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Microsoft T-SQL Contract Programming Firm
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Emergency macOS Consultant Services
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Microsoft Exchange Server 2016 Migration Integration Services
Microsoft Exchange 2016 Migration Remote Consulting
Progent can help you in all phases of your migration to Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
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