Affordable network administration, maintenance, and Helpdesk services for businesses with 10-250 desktop users users throughout the United States

If you thought your organization was too small to afford the elevated stability and protection of an enterprise-class IT network, then there's great news: Progentís Network Support Packages take care of your network management hassles the same way some of the biggest businesses do — by outsourced services.

Progent offers a choice of network support options and packages based on the automatic diagnostic features of Microsoft System Center Operations Manager, an advanced system management software platform that tracks the availability, performance, and protection of your information system and identifies potential troubles before they can impact your network. Progent's Network Support Packages also include network evaluation, security audits, Help Desk Support, and the configuration of protected remote connections between your system and Progentís service engineers. By finding problems early, delivering most repairs remotely, and focusing the joint expertise of Progent's Microsoft-Premier service professionals, Progent can offer n and other U.S. companies the highest quality system support at budget-friendly costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options
Developed for networks with 10 to 50 desktop clients, the Small Business Network Support Service Program from Progent is a great solution for companies who canít justify the cost or hassle of hiring internal IT administrators and support staff, but who still require excellent system stability and performance and responsive computer help. By utilizing the economy of remote network connections, the proactive knowledge base of Microsoft System Center Operations Manager (SCOM) server monitoring, and the experience of Progentís Help Desk service team, Progent can provide and other U.S. businesses enterprise-class system service at down-to-earth prices. Find out more about Progent's Small Business Network Outsourced Services Package.
Managed
Network Monitoring
Package

For medium-size companies with 50-250 network users and a small in-house support staff, this co-sourcing option is an economical alternative to maximize system availability, performance, and security during normal work hours. This service program features Operations Manager 2007 set up and proactive monitoring, Help Desk support, on-site service with fast escalation capability, plus negotiated SLA commitments. Find out more information about Progent's Managed Network Monitoring Package.

Comprehensive
Network Monitoring
Package

Even if your company has a minimal computer support staff and a limited IT budget, your information network can still feature the same high availability and responsiveness that in the past needed a large in-house support organization. Progent's 24x7 Network Support Services, available as an option to companies throughout the United States, combine the expertise of world-class Microsoft-expert and Cisco-certified network consultants, the latest system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For additional information about Progent's network service packages, check out Progent's IT Service Outsourcing Fact Sheets, available in Adobe Acrobat files for easy printing.

To see a case study of how Microsoft Operations Manager enabled a company get world-class network support, read the Microsoft Operations Manager Case Study.

To learn more information about Progent's Network Support Outsourcing Options based on Microsoft System Center Operations Manager, call 1-800-993-9400 or see Contact Progent.



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