Economical network administration, support, and Help Desk Call Center services for businesses with 10-250 network clients users throughout North America

If you believed your business was too small to afford the elevated reliability and protection of an enterprise-class information system, hereís great news: Progentís Network Support Service Programs solve your system management problems the same way many of the worldís largest companies do it — by outsourcing.

Progent offers a selection of network maintenance options and packages based on the automatic problem-solving capabilities of Microsoft System Center Operations Manager, a next-generation system management software platform that tracks the availability, performance, and protection of your information system and uncovers problems before they can disrupt your productivity. Progent's Network Support Packages also include network evaluation, security audits, Contact Center Support, and the establishment of protected online connections between your system and Progentís service experts. By detecting problems proactively, providing the majority of solutions online, and concentrating the combined expertise of Progent's Microsoft and Cisco-Certified service engineers, Progent is able to provide n and other U.S. businesses the highest caliber system help at affordable prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Developed for systems with 10 to 50 desktop clients, the Small Business System Support Package from Progent is ideal for companies who canít afford the expense or hassle of managing internal network administrators and service staff, but who still need high system reliability and performance and responsive technical help. By utilizing the efficiency of remote data access, the automated intelligence of System Center Operations Manager (SCOM) server monitoring software, and the experience of Progentís Help Desk Call Center support organization, Progent can offer and other U.S. companies world-class network service at down-to-earth costs. Find out more about Progent's Small Business Network Outsourced Services Package.
Network Monitoring

For medium-size businesses with 50-250 desktop users and a small in-house IT staff, this co-sourcing option is an affordable way to maximize system reliability, speed, and protection during standard business hours. This package includes Operations Manager set up and proactive monitoring, Help Desk Call Center support, on-location service with expert escalation ability, plus negotiated SLA commitments. Find out more about Progent's Managed Network Monitoring Package.

Network Monitoring

Even if your company has a small computer support group and a modest IT budget, your information network can still have the same high reliability and responsiveness that in the past required a large in-house service organization. Progent's 24x7 Network Support Services, offered as an extra-cost option to small businesses throughout the United States, combine the experience of skilled Microsoft-expert and Cisco-certified network professionals, the latest network management products for proactive monitoring and alerts, and cost-effective service programs such as a help desk service to keep your vital network software and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For additional information about Progent's IT service outsourcing, refer to Progent's Network Service Outsourcing Fact Sheets, downloadable in Acrobat files for easy printing.

To see an example of how Microsoft Operations Manager enabled a business achieve world-class network support, read the Microsoft Operations Manager Case Study.

To learn more details about Progent's Network Support Outsourcing Options centered around Microsoft System Center Operations Manager, call 1-800-993-9400 or go to Contact Progent.

More topics of interest:

An index of content::

Austin Network Management Austin, Texas Network Specialists
Activesync Consult
Support and Integration for Microsoft Activesync

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CCIE Expert Certified 5520 wireless controller Technology Consulting Services CCNP Certified Flex Series Wireless Controller Network Engineer
CISSP Technical Support Services Miami Beach Cybersecurity Contractor
CRISC Certified Risk and Information Systems Control Manager Consulting CRISC Certified Information Risk and Information Systems Control Officer Technology Professional
Cisco CCIE Online Technical Consultant Cisco Firewall Migration Companies
Double-Take Software Backup Specialist
DoubleTake Carbonite Availability Online Technical Support

DoubleTake/Carbonite Software publishes a selection of products designed to deliver small businesses a variety of affordable alternatives for backing up and recovering vital workloads such as Microsoft Exchange, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information networks to create an advanced level of fault tolerance and disaster recovery readiness at an affordable price.

Cisco Router Networking Consultancy Services Cisco Access Point Consultant Services
Cisco Router Small Business Computer Consulting Cisco Management Consolidation
Cisco Technical Support Firm Cisco Small Business Computer Consulting Companies in Oregon
Cisco Technology Providers Cisco CCIE Remote Computer Consultation
Cisco VoIP Phones and IM Network Consulting Setup and Support for IP-PBX
Solaris Small Office IT Consultant
BSD Implementation Support

Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you build and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.

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Comprehensive Event Management Outsourcing in Los Angeles, CA Technology Consulting
Comprehensive Event Management Support Services Richmond, Virginia Job in Dallas Texas
Comprehensive Event Management Technology Consulting Services Support Services for Monitoring and Reporting
CISM Protect
Engineer for CISM Certified Security Management

Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and international standards of skill that information security managers are required to learn. It provides executive management the assurance that those who have qualified for their CISM credential have the experience and knowledge to provide efficient security management and support consulting.

Computer Companies for Cisco Network Management Network Management IT Solution Providers
Computer Consultants in Oklahoma City Redhat Linux, Solaris, UNIX Support and Help Oklahoma County
Exchange 2007 Edge Server Support Outsourcing
Exchange 2007 Server Consultancy

Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.

Computer Network Companies for New York City, Buffalo, Rochester, NY Small Office Network Consulting Services for New York City, NY
Computer Support For Small Offices Network Support for SQL Server 2016 in St Louis Missouri
ProSight VM Hosting Consultant
Private Cloud Solutions Consulting

Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing alternative that improves network availability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual machine configured and maintained by Progent's computer support experts.

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Consultants Cincinnati Ohio Microsoft SharePoint Server 2013 On-site Support Hamilton County Ohio
Consultants for Cloud Protection for Email Best ProSight Email Denial of Service Protection Consulting
Consulting Services for Private Cloud Virtual Datacenter Hosting Specialist
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Cybersecurity Organization Firewall Information systems Security Outsourcing
Cybersecurity Organization Security Network Security Evaluation in Oklahoma City, Tinker Air Force Base
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Engineer for Data Backup and Restore System Center DPM Integration
Exchange 2007 Network Consultant Consult
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CISSP Certified Expert IT Services for CIO
Chief Information Officer Online Help

Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time CIO can offer strategic direction to help you integrate sensible technology to improve business operations so they align better with your corporate objectives. Your business can develop and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive.

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Forensics Services Atlanta, GA, Augusta, GA, Columbus, GA, Savannah, GA CISSP Cybersecurity Organization
Grand Rapids, MI Network Consulting Service Grand Rapids Outsourced IT Support
Online Troubleshooting for Exchange 2016 Mailbox migration
Exchange 2016 Compliance Search Consultant

Progent can help your business in any and all phases of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Lawrence, Massachusetts Network Design and Consulting Lawrence Tech Consultant
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Citrix Lab Manager Professionals
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MCSE Consultant Home Based Jobs in Detroit, Wayne County MCSE MCSA MCDBA MCIPT MCA Consulting Work At Home Job in Motor City
Microsoft Certified Expert SCDPM 2012 Migration IT Consulting
Support and Integration for Data Protection Manager 2012

Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to design, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers occasional support for resolving particularly stubborn problems, or comprehensive project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.

Mandrake Linux, Sun Solaris, UNIX Online Troubleshooting Online Technical Support
Microsoft AD Professional Active Directory Support
Exchange 2013 Outlook Web App Support Outsourcing
Microsoft Exchange Computer Consultants

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County Government Technology Professional

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Microsoft Exchange Server 2010 Evaluation Support and Help Specialists for Exchange 2010
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Microsoft SharePoint 2013 Integration Services Microsoft SharePoint Server 2013 Onsite Technical Support
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ProSight IT documentation management Professional
ProSight certificate expiration management Technology Professional

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Microsoft Windows Server 2016 Support Organizations Network Setup for Windows Server 2016
Mobile, AL Online Support Services Small Business IT Consulting Company
Technology Consulting for Cisco CUBE and SIP
SIP Trunking Remote Consulting

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Modesto Network Consult Small Business IT Support Firm
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Aironet 3800 Access Point Consulting
IT Services for Aironet 2600 Access Point

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Office 365 Outlook Small Office Computer Consulting Services PowerPoint 2016 Small Office Network Consulting Services
UNIX Upgrade Help
Upgrade Consultants for Solaris to Windows

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Office 365 PowerPoint Integration Online Support Services Online Support for Office 365 Security
Ohio Small Office Network Consulting Ohio - Columbus, OH, Cleveland, OH, Cincinnati, OH, Toledo, OH On-site Support
On-site Technical Support for Windows Server 2012 R2 Live Migration Windows Server 2012R2 Clustering Technology Consulting
Online Support Services for Aironet 1700 Access Point Aironet 1500 Access Point Remote Technical Support
Online Technical Support Akron, OH MCSE Expert Certified Onsite Technical Support for Microsoft Office SharePoint Server 2010
Exchange Hosting Services
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Orange County Florida Cisco IT Consulting Software Consulting Firm for Cisco in Orlando, FL
SQL Server 2017 Development Remote Technical Support
SQL Server 2017 Always Encrypted Computer Consultant

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Consult for Ubiquiti access point
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Postini Spam Filtering Firewall Support Microsoft Exchange 2003 Small Business Computer Consulting Group
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Remote Monitoring and Reporting Consulting Services in Fort Wayne, IN San Leandro SQL Server 2012 Computer Network Specialists
UNIX with Windows Support Services
Windows and Solaris Consulting

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Remote Technical Support for Aironet 2700 Access Point 5500 Wireless Controller Professionals
Ross Small Business IT Consultants Network Assessment Northern California
Citrix Hypervisor Consulting Services
Citrix Virtual Server Specialist

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SQL Server 2014 Reporting Services Support Outsourcing Microsoft Certified Partner SQL Server 2014 Performance Tuning Computer Consulting
San Rafael Consolidate in Northern California Information Technology Outsourcing Company for Novato in Northern California
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Security Planning Security Audits Information Assurance Security Auditor
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SharePoint Server Technology Consulting Services
SPS 2007 Consultants

Progentís Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a central spot for your workers or customers to access, manage, distribute and interact with relevant information, documents, and software and to communicate with other people. It enables faster and more intelligent decisions, more efficient access across teams and more economical business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge theyíve developed in a way that makes data easy to locate, retrieve and apply.

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Shreveport Louisiana BlackBerry BES Implementation Support BlackBerry Synchronization Information Technology Consulting Group
SQL Server 2016 Application Migration Integration Support
SQL Server 2016 SSRS On-site Support

SQL Server 2016 introduces significant enhancements in performance, capacity, security, uptime, mobile computing support, and built-in analytics and reporting. New features include PolyBase for processing relational and non-relational files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

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Skype for Business disaster recovery Consulting Services Engineers
Slackware Linux, Sun Solaris, UNIX Help and Support Consulting Services for Fedora Linux, Solaris, UNIX
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For answers to common enquiries about becoming employed by Progent, visit Working with Progent Questions and Answers.

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Windows Server Hyper-V 2016 Linux Remote Technical Support
Consulting for Windows Hyper-V 2016 Migration

Hyper-V 2016 incorporates key technologies first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade strategy, educate your IT administration and technical support personnel, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.

Supplemental Call Center Computer Engineer Onsite Technical Support
Supplemental Call Center Engineer Microsoft and Cisco Integration Services for Extended Support Desk
Support Services Kansas Redhat Network Consulting
Skype for Business Web Apps Server Engineers
Skype for Business Reverse Proxy Server Consult

Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help you to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.

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Microsoft Certified Expert Online Troubleshooting for MSSQL
MS SQL Support and Setup

Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, lessening the difficulty of designing, integrating, managing, and accessing company data and database applications on platforms ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

System Center Operations Manager Online Troubleshooting SharePoint Server Network Engineer
Windows Emulation for macOS Integration
VirtualPC for macOS Computer Consulting

For companies that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular solutions for running Windows-only software on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-powered PC to use Microsoft Windows programs and access network resources. Virtual PC for Apple Mac emulates Windows on a Mac system so you can use Windows programs directly. Progent's Mac technology consultants can assist your company to maintain these solutions for running Windows software on your Macs and can also assist your organization to assess and install third-party solutions for Windows platform simulation.

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Tacoma, Washington Network Consulting Firm Tacoma Small Business Computer Consulting Group
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Setup and Support for Windows and Solaris
UNIX with Windows Online Support

Progent's UNIX platform consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Wave 2 wireless controller Online Troubleshooting wi-fi controller Setup and Support
Web Application Security Testing Consultants Technology Professional for Network Security Assessment
Support and Integration for SQL Server 2012 Security
SQL Server Management Studio Remote Troubleshooting

Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and data security professionals to help your business to assess the likely advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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Support and Integration for OS X
Apple OS X Tiger Remote Consulting

Progent's consultants can provide Mac users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.

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Exchange 2013 Unified messaging Setup and Support
Exchange 2013 Compliance Consultant Services

Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact vital IT areas such as ease of administration, availability, compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange 2013.

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Online Support for Apple Mac with Windows integration
On-site Support for Apple Mac and Windows

Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into cohesive environments with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to offer expert support to businesses that rely on these technologies to keep their strategic advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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