Computer Support for Small Organizations
IT Outsourcing and Network Monitoring Nationwide Online and On-premises Computer Consulting
Affordable IT management, maintenance, and Helpdesk services for companies with 10-250 desktop clients users across the U.S.
If you believed your organization was too small to afford the high reliability and security of an enterprise-class IT network, here’s good news: Progent’s System Support Packages solve your system maintenance problems the way many of the world’s largest companies do it — by outsourcing.
Progent offers a choice of system maintenance options and service programs based on the automatic diagnostic features of Microsoft System Center Operations Manager (SCOM), a next-generation network management software platform that monitors the availability, efficiency, and security of your business network and uncovers potential troubles before they are able to impact your productivity. Progent's System Support Service Programs also include network assessment, security audits, Helpdesk Support, and the configuration of safe online communication between your network and Progent’s service experts. By finding network issues proactively, providing most solutions remotely, and focusing the combined expertise of Progent's Microsoft-Certified service engineers, Progent can offer n and other North American businesses top caliber network support at affordable costs.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Designed for networks with 10 to 50 users, the Small Business Network Support Package from Progent is ideal for companies who can’t justify the expense or hassle of managing in-house IT administrators and support personnel, but who still require high system availability and throughput and responsive computer support. By leveraging the efficiency of online data access, the automated intelligence of Microsoft System Center Operations Manager server monitoring, and the knowledge and experience of Progent’s Help Desk Call Center service organization, Progent can offer and other U.S. companies enterprise-class network support at down-to-earth prices. Learn more about Progent's Small Business System IT Outsourcing Options.
Managed
Network Monitoring
Package
For medium-size companies with 50-250 desktop users and a small in-house IT group, this co-sourcing package is an affordable way to maximize system availability, speed, and security during normal business hours. This service program includes Operations Manager configuration and remote monitoring, Help Desk Call Center support, on-location service with expert escalation capability, plus negotiated SLA commitments. Find out more information about Progent's Managed Network Monitoring Package.
Comprehensive
Network Monitoring
Package
Even if your business has a minimal network support group and a modest technology budget, your information system can still feature the same high availability and performance that in the past needed a large in-house service organization. Progent's 24x7 Network Support Services, offered as an option to small businesses throughout the United States, combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your mission-critical business applications and servers up and running. Learn more information about Progent's Comprehensive Network Monitoring Service Program.
For more information about Progent's IT service outsourcing, check out Progent's
Network Service Packages Datasheets, downloadable in Adobe Acrobat format for easy printing.
To see a case study of how Microsoft Operations Manager enabled a company get enterprise-class system support, open the Microsoft Operations Manager Case Study.
To learn more details about Progent's Network Support Outsourcing Packages centered around System Center Operations Manager, call
An index of content::
Skype for Business VoIP Engineers
After Hours Skype for Business Front End Pool Pairing Specialists
Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business solution that is compliant with government and industry standards.
Redhat Linux Technology Consulting
Emergency Support and Help CentOS Linux
Progent's Linux consulting experts provide small and mid-size businesses and software developers help with administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience provides you with an easy one-stop consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Office 365 migration PowerShell Computer Consulting
MCSE Expert Certified Office 365 and Apple iOS Network Consultant
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Juniper SSG Series Router Security Consultancy
Network Consultant Juniper SSG Firewall
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Online Technical Support ISA 2004
ISA Server Consultant Services
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to plan, install, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business needs.
Professional ProSight Virtual Hosting
ProSight Virtual Machine Hosting Consult
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in a solution that gives the highest degree of dependability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Microsoft Certified Professional Work At Home Job
Computer Consultants Positions
Progent is hiring a variety of full-time workers such as solutions-driven MCSEs; connectivity consultants who have Cisco CCNP or CCIE certification; and consultants for advanced network design with experience in mobile access, wireless integration, non-stop environments, business continuity solutions, data protection, and server virtualization. Progent is also looking for desktop support experts, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also seeking experienced managers and administrators who can operate effectively in Progent's dynamic, virtual office environment. Progent works with freelance professionals who have in-depth knowledge and field experience in crucial information technology areas beyond our main service concentration. Our Experts Group hires independent consultants who offer consulting and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft operating systems such as Linux, Macintosh, or Solaris, or offer world-class help in areas such as telecommunications, web design, EDI, web commerce, or database management. Independent consultants premier by us coordinate with our full-time professionals to deliver comprehensive solutions for small and midsize company networks.
Online Technical Support PIX
Cisco Certified Expert Security Help and Support
Cisco's PIX firewalls have been discontinued and Cisco might not support these devices. Progent still offers technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess whether to migrate to next generation firewall technology from Cisco. Progent's Cisco-certified experts can help your company design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Windows 2008 R2 Specialists
Windows Server 2008 BranchCache Professionals
Windows Server 2008 is a major advance in making information systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent can assist your company benefit fully from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, staffing, network monitoring, and security engineering expertise.
Emergency UNIX with Windows Integration
Windows and UNIX Technology Professional
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your operating systems to coexist for simple administration, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings include network infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and management, online technical help and repair, on-site technical support, and Contact Center outsourcing.
ProSight Ransomware Defense Consulting
Technology Consulting ProSight Endpoint Protection Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
Microsoft Windows 7 Migration Network Consultants
Microsoft Certified Partner Windows 7 Training On-site Support
Progent's Microsoft certified engineers offers offsite and on-premises support expertise to help you to manage, maintain, and troubleshoot computers powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, remote access, smartphone and tablet integration, Wi-Fi configuration, and 24x7 network monitoring.
macOS Security Audits Professionals
24x7 Apple Mac Directory Harvest Attack Defense Firewall Support
Progent's certified security consultants can show you how to safeguard your Mac environment through professional support offerings including running security tests, clean up after virus and denial of service penetrations, configuring firewalls, implementing safe off-site and mobile access, installing automated software for protection against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular objectives of your business information system.
Cisco ASDM for Firewall Management Network Consulting
Cisco ASDM for Firewall Management Integration Support
The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight VM Hosting Services
ProSight Hosting for Virtual Servers Consultancy
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the highest level of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization techniques that enable small companies with mixed- platform environments to save significantly on the costs of capital investments, infrastructure support, and network management while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Emergency SQL Server 2014 and Hyper-V On-site Technical Support
Consultants SQL Server 2014 Azure Backup
Microsoft SQL Server 2014 includes major enhancements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services such as system design, deployment, administration, remediation, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Microsoft Firewall Online Help
Internet Security and Acceleration Server Integration
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
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