Computer Support for Small Companies

If you thought your organization was too small to afford the elevated stability and security of an enterprise-level information system, then there's good news: Progent’s System Support Service Programs take care of your system management problems the same way some of the world’s biggest businesses do it — by outsourced services.

Progent offers a choice of system maintenance options and service programs built on the automatic diagnostic capabilities of Microsoft System Center Operations Manager, an advanced network management support program that monitors the availability, efficiency, and protection of your information system and uncovers potential troubles before they are able to impact your network. Progent's System Maintenance Packages also feature network evaluation, security audits, Help Desk Call Center Outsourcing, and the establishment of safe online communication between your network and Progent’s service experts. By finding problems early, providing the majority of repairs online, and concentrating the joint talents of Progent's Microsoft-Premier service professionals, Progent can offer n and other U.S. companies top quality network support at ultra-competitive prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Designed for systems with 10 to 50 users, the Small Business System Support Service Program from Progent is a great solution for companies who can’t afford the expense or hassle of managing in-house IT administrators and service staff, but who still require high network stability and performance and expert technical help. By utilizing the efficiency of online network connections, the proactive intelligence of Microsoft System Center Operations Manager network monitoring software, and the experience of Progent’s Help Desk service organization, Progent can offer and other U.S. companies world-class system service at affordable costs. Learn more about Progent's Small Business System IT Outsourcing Options.

Managed Network Monitoring Package
For medium-size businesses with 50-250 desktop clients and a small internal support group, this co-sourcing option is an economical way to maximize system availability, performance, and security during standard work hours. This package features Microsoft Operations Manager configuration and remote monitoring, Contact Center service, on-location service with fast escalation capability, plus contracted SLA commitments. Find out more about Progent's Managed Network Monitoring Options.

Comprehensive Network Monitoring Package
Even if your company has a minimal computer services staff and a modest technology budget, your information system can still have the same high availability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services, available as an option to companies throughout the United States, combine the expertise of world-class Microsoft-certified and Cisco-certified network consultants, the most recent network management software for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your vital business applications and servers up and running. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For more information about Progent's IT service outsourcing, check out Progent's IT Service Outsourcing and Network Monitoring Fact Sheets, downloadable in Adobe Acrobat files for convenient printing.

To see an example of how Operations Manager helped a company achieve enterprise-class network management, read the Microsoft Operations Manager Case Study.

For more details about Progent's Network Support Outsourced Services Packages centered around System Center Operations Manager, phone 1-800-993-9400 or see Contact Progent.