Network Support for Small Companies

If you believed your organization was too small to pay for the elevated reliability and security of an enterprise-class information system, here's great news: Progent's Network Support Service Programs solve your network maintenance hassles the same way some of the biggest companies do it — by outsourcing.

Progent has developed a choice of network support options and service programs built on the automatic problem-solving features of System Center Operations Manager, a next-generation system management support platform that tracks the stability, efficiency, and security of your information system and identifies problems before they are able to disrupt your network. Progent's Network Maintenance Packages also include network assessment, security testing, Helpdesk Outsourcing, and the establishment of protected online connections between your network and Progent's support engineers. By finding problems proactively, providing the majority of repairs remotely, and concentrating the combined talents of Progent's Microsoft-Certified support engineers, Progent can provide n and other North American companies top quality network support at budget-friendly prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

Small Business IT Outsourcing Options
Developed for networks with 10 to 50 users, the Small Business Network Support Package from Progent is a great solution for companies who can't afford the cost or distraction of hiring in-house network administrators and support staff, but who still need high system availability and throughput and responsive computer support. By utilizing the efficiency of online network connections, the proactive knowledge base of Microsoft System Center Operations Manager network monitoring software, and the knowledge and experience of Progent's Contact Center service team, Progent can offer and other North American businesses world-class network service at realistic costs. Find out more about Progent's Small Business Network IT Outsourcing Options.

Managed Network Monitoring Package
For mid-size companies with 50-250 network clients and a small internal support staff, this co-sourcing option is an economical way to optimize network availability, performance, and security during standard business hours. This package features Operations Manager 2007 configuration and remote monitoring, Help Desk service, on-site service with expert escalation ability, plus negotiated SLA commitments. Find out more about Progent's Managed Network Monitoring Package.

Comprehensive Network Monitoring Package
Even if your company has a small network support staff and a modest technology budget, your information system can still feature the same high reliability and responsiveness that once required a large internal support organization. Progent's 24x7 Network Support Services, available as an option to companies throughout the United States, combine the experience of skilled Microsoft-expert and Cisco-premier IT consultants, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital business software and hardware operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For additional information concerning Progent's network service packages, refer to Progent's Network Service Outsourcing and Network Monitoring Datasheets, available in Acrobat format for convenient printing.

To see an example of how Operations Manager enabled a company achieve world-class network management, open the Microsoft Operations Manager Case Study.

For more details about Progent's Network Support Outsourcing Options based on Operations Manager, call 1-800-993-9400 or go to Contact Progent.