Economical network administration, maintenance, and Help Desk Call Center services for companies with 10-250 network clients users throughout North America
If you thought your business was too small to pay for the elevated reliability and protection of an enterprise-grade information system, then there's great news: Progentís System Support Packages take care of your network management hassles the same way many of the largest companies do by outsourcing.
Progent offers a choice of network maintenance options and service programs built on the automatic diagnostic capabilities of System Center Operations Manager (SCOM), a next-generation system management support platform that tracks the stability, efficiency, and protection of your business network and identifies problems before they are able to impact your network. Progent's Network Maintenance Packages also include network evaluation,
security audits, Help Desk Support, and the configuration of protected remote connections between your system and Progentís service engineers. By detecting network issues proactively, providing most repairs remotely, and focusing the joint expertise of Progent's Microsoft and Cisco-Premier service professionals, Progent can offer n and other North American companies the highest quality network help at ultra-competitive costs.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Small Business IT Outsourcing Options
Developed for networks with 10 to 50 desktop clients, the Small Business System Support Service Program from Progent is ideal for companies who canít afford the cost or hassle of managing internal network administrators and support staff, but who still need high network availability and throughput and responsive computer support. By leveraging the efficiency of online data access, the proactive intelligence of Microsoft System Center Operations Manager (SCOM) server monitoring software, and the knowledge and experience of Progentís Helpdesk service organization, Progent can offer n and other North American businesses world-class network service at down-to-earth prices.
Find out more about Progent's Small Business System Outsourced Services Package.
For mid-size businesses with 50-250 network users and a small internal IT staff, this co-sourcing package is an economical alternative to maximize system availability, performance, and protection during standard work hours. This package includes Microsoft Operations Manager configuration and remote monitoring, Help Desk support, on-site service with expert escalation ability, plus contracted SLA commitments.
Find out more about Progent's Managed Network Monitoring Support Services.
Even if your business has a minimal computer support group and a limited technology budget, your information network can still feature the same high availability and performance that in the past needed a substantial internal support group. Progent's 24x7 Network Support Services, offered as an option to companies throughout the U.S., combine the expertise of world-class Microsoft-expert and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and servers operating reliably.
Learn more information about Progent's Comprehensive Network Monitoring Service Program.
For detailed information concerning Progent's IT support outsourcing, check out Progent's
IT Service Packages Fact Sheets, downloadable in Adobe Acrobat format for easy printing.
To read a case study of how Microsoft Operations Manager helped a company achieve enterprise-class network support, read the
Microsoft Operations Manager Case Study.
For more information about Progent's Network Support Outsourced Services Packages centered around System Center Operations Manager 2007, call 1-800-993-9400 or see Contact Progent.
An index of content::
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Outsourcing Technical Support System Center Configuration Manager
Microsoft Configuration Manager Computer Installation
Progent's network engineers can assist you to automate desktop update and patch management by providing expertise with administration tools like Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
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Online Support Services Barracuda Backup and vCenter
Support Barracuda Backup Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help you to plan, configure, operate and repair a BDR solution based on Barracuda technology.
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MOM 2007 Professionals
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a level of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost services created to assist your company to detect and resolve a most IT network issues before they get big enough to disrupt productivity.
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Network Support Consultants Manchester, Nashua, Concord, NH Open Now Integration Consultants New Hampshire
Firepower Remote Consulting
Specialists Cisco ASA Configuration
Progentís Cisco-Certified technology consultants offer professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progentís Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
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Silicon Valley Exchange 2016 Consultancies Small Office IT Outsourcing Exchange Server 2010 Fremont California
Slackware Linux, Solaris, UNIX Support CentOS Linux, Sun Solaris, UNIX Computer Consulting
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Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
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