Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Network monitoring ordinarily involves observing a system's resource utilization in order to uncover data traffic bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be deployed to monitor mixed-platform environments where Linux and Windows coexist. Progent's system support consultants can show you how to use both these tools to optimize and repair your network. Progent's UNIX consulting services provide small businesses and developers help with administering and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer online and on-premises support to help your company to maintain and troubleshoot your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to protect your digital assets at the enterprise perimeter, within the data center, at branches, and in the cloud.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to remediate critical problems uncovered by SCOM 2012.
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT support programs, mid-size organizations can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small and midsize business networks world-class availability, protection and performance.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget.
Progentís Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening security by identifying cyber threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid online or onsite contact with experts in solution planning and integration, application development, database administration, and network security.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Progent's certified IT consultants offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progentís Cisco-Premier network consultants offer experienced PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe access services. Extending from compact, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's certified consultants can provide offsite and onsite support expertise to assist your company to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, wireless network design, and remote system monitoring.
Progent offers enterprise clients the help of a certified NetApp consultant for online or on-premises support for NetApp's complete family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on best practices.
Progent's Microsoft and Cisco authorized experts provide three service programs to help mid-size and large organizations create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk software packages on the market and determine which packages might be too expensive, lack critical capabilities, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who need to augment their internal Help Desk team for occasional tasks or to fill in for absent or incapacitated personnel.
By using virtual server technology, companies can operate multiple virtual servers on one physical server. Virtual server technology enables businesses to gain all the benefits of server isolation, but without the costs that goes with purchasing additional server hardware. Virtual servers are also the enabling technology for private clouds, which provide major advantages including lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, network reliability, and recoverability. Other important server management options are network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management experts can assist you with all aspects of server consolidation and administration to enable your company to contain costs and conserve time.
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to finish your project rapidly and economically. Progent's Exchange Server 2003 support, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
E-Mail Guard is Progent's affordable spam filtering and anti-virus solution that offers small companies world-class defense from spam, viruses, DHA attacks, and other types of email-borne attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and virus defense services that stop email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server platform, hardware technology, or data center location.
If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire organization in a broad array of security areas including security management practices, security architecture and strategies, connection management systems and methodology, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic skills and international standards of performance that information security managers are required to master. These certification give executive management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the experience and knowledge to offer effective security support and engineering services.
Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower capital expense and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your organizations to assess the benefits of Exchange Online, plan a network topology that fits your functional requirements and budget, implement a non-disruptive move from your current Exchange system to one that incorporates Office 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
Progent has over 10 years of experience deploying, and supporting the core platforms included with System Center and can assist you to plan, deploy, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist you to upgrade to the current edition of System Center from a previous release or from another IT management platform to provide the benefits of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application performance monitoring.
Remote Monitoring and Reporting Integration Services
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and hardening data security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller solutions.
E-Mail Guard is Progent's affordable spam filtering and antivirus service that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and anti-virus services that ward off email assaults before they can breech the company firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server platform, hardware technology, or geographic location.
Progent can provide one-on-one training designed for individuals who wish to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for macOS and Mac OS X application software.
Progent has created several network security service bundles designed to deliver larger corporations an independent and thorough network security evaluation from a group of premier security consultants. All Progent's network security assessment packages incorporate a collection of services including automated scans from within and from outside the company security perimeter, professional interpretation of results by accredited security engineers, creation of a report documenting the findings, plus an interactive high-level executive outbrief and an in-depth live review for internal IT engineers.
Even if your business has a small computer support staff and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware up and running.
Progent's Microsoft-certified network engineers can help you to determine the value of Exchange Server 2010 for your business and can assist you to plan and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast payback by improving your productivity, cutting the expense of hardware and support, streamlining administration, and integrating your key communications technologies.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has few competitors. Small businesses who utilize familiar independent service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, secure, and efficient.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent customers without adequate in-house resources to configure proper pilot systems, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Progent has put together two low-cost service packages intended to enable small businesses to receive an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a network scan from a secure computer inside your firewall to assess vulnerabilities to inside threats. Both security inventory packages are configured and executed from a protected external site.
Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Small Business Server calls for an IT expert with hands-on expertise and extensive knowledge in planning and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network environments powered by the SBS line of servers and applications.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or on-premises configuration and troubleshooting support to help your organization to design, implement, upgrade, tune, administer and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to accommodate your unique office design, construction, and expected workloads.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing, distribution and service companies to manage complex supply chains and streamline key business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from as-needed advice to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
Progent's wireless site survey services assist you to plan, install and debug a Wi-Fi network adapted to your facilities, offering you a wireless solution that has the coverage, performance, capacity, data protection, and roaming ability your business needs.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to simplify complex supply chains and improve the efficiency of critical business processes in order to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent offers small organizations a pair of specially designed security inventory packages that provide, for a set price, remotely managed inventory scans of your security profile which are analyzed by certified security specialists who interpret the data collected by the scan, present unbiased evaluations of your current security vulnerability, and offer suggestions for remediation. Progent has developed two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while providing enterprise-quality evaluations of your network's vulnerability to attack.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support firms who provide scant documentation or details of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by every consultant to each customer. The practice of detailing and archiving service activity results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
Progent's certified consultants can provide offsite and on-premises consulting services to assist you to manage, support, and repair PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online access, smartphone and tablet management, wireless configuration, and 24x7 network monitoring and alerts.
For custom program development, Progent can supply software design experts to write business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client interactions. Integrated Sales and Customer Service components allow in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer service data.