Additional Topics of Interest

Exchange 2003 Support and Integration
24-Hour Microsoft Exchange Support Services

Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.

Microsoft Certified Expert Lync Server 2013 Professionals
Microsoft Lync Presence Professionals

Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that permits the modern BYOD computing model with instant messaging, presence, web conferencing with application sharing, as well as IP and PSTN telephony across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and network architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

Consultants Linux RedHat Phone-based
Linux RedHat Remote Consult

Progent provides national remote phone support and consulting services for companies that operate networks based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote technical support offers optimum leverage for your information technology dollar by protecting user productivity and limiting the time charged for network repair services. Advanced remote access tools and skilled technicians and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated over the phone or via a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA premier security specialists to help you with the most difficult network problems.

Consult Skype for Business high availability
Microsoft Skype for Business 2015 Specialists

Progent's Microsoft-certified consultants offer online and onsite expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco UC. Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business solution that meets government and industry requirements.

Microsoft Expert Technical Support Firewall Security
Protect Firewall and VPN

Progent provides small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and Symantec. Progent can help you design a detailed security plan and choose appropriate products from multiple vendors to support your security objectives while staying within your spending limits.

Specialists MetroCluster Switch Integration
NetApp SnapMirror Consultancy

Progent can provide enterprise customers the services of a NetApp-certified consultant for online or onsite expertise for NetApp's entire line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably based on best practices.

Exchange 2013 Project Planning Integration Support
Best Microsoft Exchange 2013 Performance Tuning Troubleshooting

Microsoft Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped architecture. These improvements favorably impact key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange 2013.

Helpdesk Sharing Technical Consultant
Supplemental Help Desk Support Services

Progent provides three basic kinds of Contact Center support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your customers convenient access to a dependable support group with years of experience providing phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to company performance. Progent's target is to resolve rather than simply record problems.

Applications Consultant Microsoft SQL Server
Programming SQL Server Capacity Planning

SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of cutting-edge enterprise-class applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.

IT Consulting Part-Time CIO
CIO Technical Support Services

Progent can supply small companies with an information management expert who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to enhance business operations so they align better with your business objectives. Your company can create and install a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive.

ProSight Spam Filtering Services Consulting
Professional ProSight Email Guard Spam and Virus Filtering Service

Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

SMS Server 2003 Migration Online Support Services
Systems Management Server Online Troubleshooting

Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software products by making it simpler to copy system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage PDAs and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that includes standards, procedures and technologies to keep your IT computer system protected.