Progent's Microsoft Certified professionals offer world-class support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-site Exchange Server rollouts or updates and can provide onsite technicians to assist enterprises with deployments of Exchange Server in the or any area covered by Progent's consultants.
Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 support, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent’s high availability network consultants offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice access, 24x7 Internet interface design, 24x7 data center services, and other high-availability networking services to show your company create a non-stop network for strategic applications. Progent possesses the experience to develop affordable, fault-tolerant systems by utilizing the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
To provide economical IT services for small businesses, Progent offers full-service IT outsourcing packages that offer small organizations quick access to network expertise without requiring you to recruit, train, and manage an expensive in-house computer support staff. Progent’s IT outsourcing services give you an affordable way for building a protected and robust system for your favorite Microsoft Windows office productivity applications including Office XP and Microsoft Office 2003.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer consultant with real-world background designing and building cohesive, comprehensive business network environments. Progent's Microsoft SBS Server professionals have an average of over a decade of background supporting computer networks powered by Microsoft products. This experience ensures you success in deploying, managing, and maintaining network environments that include the Small Business Server suite of servers and applications.
Progent's Microsoft-certified network experts can assist you to assess the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying management, and integrating your vital communications technologies.
Progent can provide the support of an accredited engineer with an extensive background integrating products from the leading telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a video conferencing solution that preserves your investment and optimizes the strategic value of your information system. Progent also offers the services of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, protection, and expandability required to support your video conferencing/telepresence environment.
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can help you plan, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Nexus series switches are engineered to deliver the speed, scale, availability, cloud readiness, density, data protection and ease of management needed to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting services to assist your business to design an efficient network architecture, build test systems to confirm your network design, deploy Nexus switches, create and implement effective policies, perform security vulnerability assessments, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful high-availability (HA) features available for Nexus products. Progent can also help your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Progent's Check Point firewall experts can help you design, deploy, and manage firewall environments that rely on Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewalls or migrate efficiently to Check Point's modern firewalls.
Dynamics GP 2015 R2 introduces a new design that enhances cloud integration, works with popular smart phones and tablets, permits single sign-on with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the business value of your investment in this mission-critical platform.
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that delivers the coverage, speed, capacity, security, and hand-off capability your business needs.
Progent's pricing model is to charge for online support and on-site visits by the minute. As a result, you pay just for delivered services. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no startup charge and asks no retainer for support services provided during normal business hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you will not be forced to permit simple problems to stay unaddressed.
SQL Server 2016 introduces major improvements in speed, capacity, security, availability, BOYD integration, and built-in business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to help businesses of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent’s colocation center support services are intended for businesses with hardware located at IDCs or data center co-location hosting sites and requiring on-demand on-premises help at the co-location facility plus off-site help from Microsoft and Cisco Premier experts. Progent provides a complete array of Internet Data Centers and data center and collocation consulting services including network topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, design and installation of fault tolerant systems, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage cluster configurations.
The Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies expertise in information system security auditing. Accredited by ANSI, the CISA accreditation requires that consultants undergo an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit consultant trained to assist companies in the fields of IS audit services, information technology administration, network assets and infrastructure ROI, information technology support, safeguarding of information resources, and disaster recovery preparedness.
Progent provides Microsoft Windows Cluster Server assistance to help your company implement fault-tolerant clustered servers designed to deliver 24x7 uptime. Windows cluster servers for high-availability systems include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By helping you plan high availability clustered server environments around Microsoft Windows Clustered Server 2003, Progent’s Certified Windows experts make sure that your zero-downtime server clusters are configured to maximize the strategic advantage of your information network.
Progent’s IT outsourcing packages provide affordable network consulting for small businesses. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating a web-based business application, outsourcing your network technical services can reduce expenses and eliminate uncertainties, allowing IT support expenses to grow in a more linear and controlled manner than is possible by assembling a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust network architecture for your vital applications based on Windows including Office XP, Microsoft Office 2003, and Office 2000.
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent offers expertise for security auditing packages including Microsoft Baseline Security Analyzer for running a set of automatic network auditing scans to identify possible security problems. Progent has extensive knowledge of security auditing tools and can help you to understand testing reports and respond appropriately. Progent can show you how to build protection into your business operations, install scanning tools, plan and implement a secure system environment, and recommend policies to maximize the safety of your network. Progent's security consultants are available to assist you to set up a firewall, implement secure remote connectivity to email and data, and install VPN. Progent's certified security experts can test the security of web-based applications and can run comprehensive information security audits of enterprise-wide security to determine your organization's compliance with recognized industry security standards including HIPAA, NIST, and ISO 17799.
Cisco's network security and remote access technology for small businesses provide a complete line of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit most closely with your business objectives.
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, create test programs and migration strategies, install Windows Server 2008 with your IT infrastructure and applications, educate your IT staff how to run enhanced administration tools, and deliver continuing consulting and troubleshooting via low-cost alternatives such as Contact Center support and remote technical assistance.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information security needs without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, deploy, and support an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that provides the firewall protection, performance and manageability that your business requires.
Progent provides network support for medium size businesses who have 100 to 250 system clients. The medium size business or office has typically been an overlooked segment of the market for IT consulting services. The overhead and support delivery practices of major outside support firms make them too expensive for the ordinary small company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an information network whose advanced technology and capability are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network support costs of an SMB while offering the small organization with enterprise-level service from professional, IT experts with background in a broad range of midsized business network solutions. If your mid-sized organization or small business is looking for levels of IT help appropriate by a medium size office without paying big-company prices, call Progent.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation sent by every consultant to each client. The practice of detailing and organizing support activity results in more effective service and eliminates a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide organizations of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix critical problems uncovered by SCOM 2012.
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager supports automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.
If you are an information technology consultant with system support experience, joining Progent and assisting Progent's clients will expand your skills via collaboration with our team of motivated, high-output consulting experts. Progent's focus on offering network expertise and computer support to small and midsize companies will offer you the chance to consult closely with business leaders and add significantly to the growth of dynamic companies. Also, Our virtual office network provides state-of-the-art tools for remote service and wireless connectivity to allow you to deliver speedy solutions when you take on mission-critical issues.
Progent can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to move from an older release of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 environment so you get maximum return on investment.
Remote continuous monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a level of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost services created to assist your company to identify and resolve a most IT network problems before they get big enough to impact your business.
The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth knowledge in designing and building cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s IT support can help you with planning, deploying, managing, and troubleshooting Windows Server systems that maximize the business value of your computer network. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
The current ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, administer and troubleshoot firewall environments built around ASA firewalls with Firepower Services.
Progent offers a variety of network support packages for small organizations. These information technology outsourcing and network monitoring services are based on the proactive problem handling abilities of Microsoft Operations Manager, a next-generation network and IT support software platform that tracks the reliability, throughput, and safety of your information system and identifies incipient troubles before they can disrupt your system. With Progent's affordably priced IT service programs, small organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent's certified security staff can show you how to protect your Apple Mac environment through expert support offerings such as running security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile access, installing automated programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the particular goals of your corporate information system.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.
Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Citrix offers a powerful line of products that provide advanced manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help you to assess the strategic advantages of Citrix technology and show you how to plan, test, implement, optimize, and support Citrix virtualization platforms.
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security strategy, automate network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information.
Progent’s Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's roster of veteran technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the top shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support services ranging from on-demand architecture review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on schedule and within budget.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to meet your particular business needs. Progent’s Microsoft-certified support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for safe, company-wide information sharing plus integration with Customer Relationship Management programs.
Progent delivers the services of Microsoft and Cisco-Premier network support professionals to show clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's network consultants can help you enhance your network's e-mail infrastructure, protection, availability, throughput, and network management.
Progent can provide cost-effective online access to an Oracle-certified MySQL administrator or application programmer and can assist businesses of all sizes to configure and manage MySQL in a dependable network infrastructure that provides advanced speed, scalability, and protection. Progent also has proven skill assisting businesses migrate databases from Oracle to MySQL.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to design reports that allow you to analyze your business more thoroughly, transforming raw information into valuable insights into your company and customers.
Progent's certified security consultants can show you how to safeguard your Apple Mac network through professional support offerings including running security tests, recovery from virus and worm penetrations, configuring firewalls, implementing secure off-site and mobile access, deploying automated software for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your corporate network.
Cisco has developed an extensive array of routers that includes routers designed to provide the security, bandwidth, and availability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.