Additional Topics of Interest

After Hours Progent's Management Team Computer Network Service Company
Progent Management Team Computer Support Consultants

Progent's management team consists of seasoned veterans with decades of experience providing network consulting services, troubleshooting, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have put together a management staff that can provide customers with the top service value available anywhere.

Network Performance Optimization Integration
ProSight Remote Network Infrastructure Management Troubleshooting

ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding appliances that need important updates, or identifying the cause of performance problems.

Microsoft SQL 2008 Server Online Consulting
SQL 2008 Reporting Services Specialists

Progent's Microsoft-Premier SQL Server consultants can provide an array of services to help small and midsize companies to plan, install, manage, and troubleshoot Microsoft SQL Server 2008 systems in order to get the maximum strategic benefit from this state-of-the-art information management technology. Also, Progent offers assistance with system infrastructure, company-wide security, and application programming to increase the strategic advantage of your computer investment.

Cisco Firepower 9300 Series Firewalls Specialist
Cisco ASA Firewall with Firepower IT Consulting

Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.

Emergency Cisco Planning Computer Consulting Company
Cisco CCIE Online Network Support

Progent offers rapid online support from Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can link to your environment using powerful remote support tools to deliver quick and economical analysis and remediation of critical network infrastructure problems.

Consulting Microsoft Exchange Server 2010 Upgrade
MCSE Expert Certified Exchange Server 2010 Migration Consulting

Progent's Microsoft-certified consulting experts can assist you to determine the benefits of Exchange 2010 for your company and can help your IT staff to design and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer quick ROI by improving your productivity, lowering the expense of equipment and service, streamlining management, and consolidating your vital communications platforms.

24x7 macOS Technical Support Consulting
OS X Online Engineers

Progent provides national remote technical support and troubleshooting services for businesses who run macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X clients a range of IT services such as desktop support, migration to the most recent version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with iPhone and iPad support, or moving to Apple's iCloud services. Online technical support provides optimum return for your information technology dollar by protecting user productivity and shortening the hours charged for computer repair services. Advanced online support technology and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and expense by going to your location. In most of situations your network problems can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security specialists to help with the most difficult system problems.

24-7 Professional Android patch management
Emergency Server patch management Specialists

Progent's support services for patch management offer businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances like routers and wireless access points, and IoT devices such as sensors and robotics.

Cisco RADIUS Security Remote Support Services
Cisco Virtual Private Network IT Services

Cisco's security and remote access technology for small to mid-size companies represent a complete range of easy-to-administer security products to let you safeguard your wired and wireless information system. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate objectives.

24/7 Wi-Fi controllers patch management Professionals
Top Firewall patch management Engineers

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24x7 Windows and UNIX Professionals
Consultants UNIX, Windows

If you are developing UNIX or Linux software on a network that includes Windows-based processors, PCs, and office applications, Progent offers full-service information technology outsourcing that frees you to focus on your area of strategic expertise without the continual distraction of maintaining your business network. Through the use of smart server monitoring and by providing online and on-site support as your company needs it, Progent represents an economical solution for maintaining an IT network that features high availability, protection, and performance. Progent's developer support offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring, and Contact Center services.




Les Kent has a 35-year track record of effective technology integration, business administration, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small companies, new ventures, and global corporations.

Support Desk Outsourcing Services Integration Services
Call Center Outsourcing Services Professional

Progent offers three essential kinds of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your customers convenient access to a dependable support group with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to fix and not simply report problems.

24/7/365 Professional NetApp MetroCluster Troubleshooting
NetApp MetroCluster Disk Pools Specialist

Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently following best practices.