Progent's Cisco Meraki Wi-Fi access point experts provide remote and on-premises support services to assist organizations of all sizes to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security, manageability and availability for wired and wireless users regardless of their mobility or device.
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting services to help you to plan, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and anticipated network traffic.
System Center Configuration Manager automates software deployment and updating, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, enables safe end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.
E-Mail Guard is Progent's affordable antispam and virus defense solution that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-managed anti-spam and antivirus services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server vendor, hardware technology, or data center location.
Progent provides small and mid-size companies expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including WatchGuard, Juniper, and SonicWall. Progent can help you create a comprehensive security strategy and choose appropriate products from a variety of suppliers to support your security objectives while staying within your spending restraints.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to help you to plan, configure, manage, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also help your organization to design and deploy hybrid networks that combine local and cloud-hosted services and that deliver seamless connectivity, advanced security, unified management, and dependable performance for all your wired and wireless devices.
Microsoft CRM helps mid-market companies build profitable client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve sales success and offer consistent, effective customer service. Progent can set up the optimal network environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft CRM with your marketing or customer support data.
Progent's Microsoft-certified consultants can provide online or onsite support to help companies of all sizes to plan, implement, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management services. Progent's consultants can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data.
If you are an information technology engineer with technical support expertise, joining Progent and working for Progent's clients will expand your abilities via collaboration with our team of mutually supportive, world-class consulting experts. Progent's commitment to offering network expertise and technical help to small and midsize companies will give you the chance to consult in depth with decision makers and contribute tangibly to the success of exciting organizations. Also, Progent's virtual office environment provides state-of-the-art technology for off-site support and wireless connectivity to help you to deliver fast fixes when you troubleshoot mission-critical problems.
Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, software development, and troubleshooting support for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade smoothly from older releases of VMM, develop processes for creating and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the strategic business benefits of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
Progent's Ekahau-certified Wi-Fi network design experts can assist you to design, implement, optimize, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for managing the performance of multiple Wi-Fi sites.
Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to handle technical issues that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who work with familiar freelance service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, deploy, tune, manage and debug a Wi-Fi solution customized for your building. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Progent's ProSight family of managed IT services are geared to provide businesses who maintain small internal network support teams with low-cost help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed services include flat-rate network maintenance expenses, smart automation of routine management tasks, continual adoption of new information technology, graceful transition from legacy systems to modern solutions, close fit between computer technology with business objectives, access to seasoned IT experts, and allowing management to concentrate on business issues instead of fast-evolving information technology.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to plan, deploy, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly challenging issues, or full project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
ProSight Reporting is an expanding family of in-depth reporting tools designed to integrate with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
Progent's Jabber consultants offer remote or onsite expertise to assist businesses of any size to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the technologies that go into building an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete security plan and design security into your business practices.
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license only the components you require, a standardized foundation built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that allow you to monitor all operations, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the ability to integrate information from virtually any db software or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to create custom applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP support professionals to help you convert the advanced features of Dynamics GP business accounting software into a high-value business solution.
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, operates as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating tightly with apps such as Unified CM IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and on-premises support to assist businesses of all sizes to build and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.
Microsoft Windows Server 2008 represents an important advance in making information networks more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can help your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering services.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, locating appliances that require critical software patches, or isolating performance problems.
Progent's Microsoft-certified consultants can assist you to update your servers or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit processing, plan an affordable upgrade strategy that reduces operational disruptions, and deliver economical, professional online support to assist your company to install 64-bit software and applications on your existing hardware.
Microsoft Communications Server provides Instant Messaging and presence in a scalable, world-class package offering advanced protection, seamless compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the expertise needed to realize all the benefits of Office Communications Server throughout your entire corporation.
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and boost worker output by making sure that critical applications stay current, managing product licenses, and reporting usage profiles to help you make informed purchasing choices. When your organization is set to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.
Progent's CISM-certified security consultants can help you safeguard your Apple Mac network through professional services such as performing security tests, recovery from virus and worm attacks, setting up firewalls, implementing secure remote and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan adapted for the particular goals of your business information system.
Our compensation structure is built on contribution, so similar to being an independent contractor, your income is directly tied to your work effort. Certain of our support staff stress quality of life and choose to consult at a more relaxed pace, using our self-determined calendar to follow individual pursuits such as mountain biking, motorcycle racing, skiing, fishing, travel, or spending free time with relatives and friends. Other consultants use the opportunity to earn big dollars via lots of effort and long days. Progent completely supports both sides of the spectrum plus everything in between.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Microsoft System Center Operations Manager Configuration
Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements affect vital IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine if you should adopt the latest firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by detecting threats and analyzing network traffic based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the health of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent offers several Remote Monitoring and Management options delivered as economical services designed to assist you to detect and fix a an array of IT network issues before they get big enough to hurt productivity.
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi network optimized for your environment, offering your business a wireless solution that has the reception, performance, density, QoS, security, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi network.
Progent's network consultants can assist your company to automate desktop PC update and patch management by providing expertise with management tools such as Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small internal network administration and support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include fixed network maintenance costs, smart automation of routine administrative tasks, ongoing absorption of the latest technology, smooth migration from legacy technology to current solutions, improved alignment of information technology with strategic objectives, guidance from veteran network consultants, and freeing up management to concentrate on business rather than ever-changing information technology.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent's Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and reporting.
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software consulting.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan to prepare for an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, zero-downtime system solution that takes into account reliability issues involving a broad array of network technologies and processes.
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent offers national online help and consulting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX and Microsoft technology. Remote network consulting provides optimum return for your information technology dollar by protecting user productivity and shortening the time billed for network analysis and repair. Advanced remote support technology and experienced service specialists and consultants combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In most of cases your IT problems can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to assist you with the most difficult system issues.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive information management system.
Progent's Cisco wireless VoIP phone configuration experts offer remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive work with information security design. ISSAP consultants have in-depth understanding of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.
If your office computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified environment that allows all your operating systems to coexist for easy management, transparent dataflow, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and troubleshooting, in-person technical support, and Contact Center outsourcing.
Before Progent's MOM-based solution, system issues were handled reactively, once workers were impacted by them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to fix network troubles before they grow to be critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers suspect that the problems are there. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class service continuity, security and productivity.
Nagios and MRTG are useful, free monitoring tools that run with Linux and can be used to analyze UNIX networks, MS Windows systems, or mixed-OS environments where Linux and Windows run side by side. Nagios lets network support engineers to monitor system services including POP3, HTTP, FTP, and NNTP. MRTG allows you to track the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration engineers can show you how to utilize both these tools to tune and troubleshoot your system.
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior-based machine learning technology by SentinelOne to guard endpoint devices and physical and virtual servers against familiar as well as new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between sites located as far as 300km away from one another. Progent's roster of veteran IT experts can help you to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to verify compliance with industry standards and regulatory requirements.