If your business does not need emergency online support but you think you will need assistance with your network in the near future, you can save time and money and guarantee that the right expertise will be available when you need it by getting in touch with a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
If your company computer system mixes Solaris platforms with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your operating systems to coexist for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong protection. Progent's Sun Solaris and Windows integration support offerings feature network infrastructure configuration and support, support for Windows services for UNIX, online server monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center services.
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure test labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration plans following industry best practices.
Progent’s Microsoft certified experts provide a range of consulting services for Dynamics GP. Dynamics GP is a Microsoft accounting package and corporate management tool built, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft accounting products in the Dynamics GP line, offers a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is easy to install and integrate, and with its modular design you can license only the capability you currently require, with the option to expand clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and manage Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of bringing intelligent services into their networks. Cisco's Catalyst switch technology allows you to enable features to make your network infrastructure sufficiently robust to handle real-time needs, expandable to facilitate growth, safe enough to guard restricted information, and designed for prioritizing and managing traffic flows to optimize system performance. Progent's Cisco certified engineers can help you select and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's certified security specialists can show you how to develop a strategic security policy and configure Cisco Catalyst switches so they help enforce your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Progent has two decades of experience assisting small and mid-size organizations to design, implement, tune, manage, and troubleshoot IT networks that support telecommuters.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of high-end applications that can provide your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.
If you want to update your corporate web site, create internal webs for applications such as HR or worker training, design a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web developers. Progent's consultants can also help you build and manage a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.
Progent's Microsoft-certified professionals have over a decade of background delivering email support for companies ranging from small offices to global corporations. Progent provides economical support for all editions of Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and facilitate remote and wireless email access. Progent’s Exchange support services can assist you in designing and executing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can streamline network administration, provide technical support and repair, and enhance security. Progent can also help you create, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot installations to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and send email, examine the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized onsite Entourage training.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Progent can provide remote and onsite expertise to help your organization with any facet of business intelligence reporting from debugging or enhancing reports to designing and implementing an advanced business intelligence solution. Progent's BI experts can assist your company to support your existing reporting environment, help you to upgrade databases and applications from a discontinued reporting product to a current solution, and provide custom online training tailored to your individual needs. Progent’s management reporting and analytics professionals can provide expertise in the leading business analytics reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Progent offers national remote phone support and troubleshooting services for businesses that run Apple Mac environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts can provide Apple macOS and OS X clients a range of services such as desktop assistance, migration to the latest edition of OS X from legacy editions of Mac, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting provides optimum return for your information technology dollar by extending client efficiency and limiting the hours charged for network analysis and repair. Advanced online support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of cases your IT issues can be remediated over the phone or through a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security professionals to assist you with the most challenging system problems.
If your business runs a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your whole organization in a wide range of security areas including security management practices, security architecture and models, connection management products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of performance that information security professionals are required to possess. These accreditations offer IT management the confidence that those who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security support and consulting help.
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery system based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the older physical in-house datacenter to the modern hybrid computing paradigm that includes both local and cloud-based resources. Progent's consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your computing ecosystem. Progent can provide full-service project management support to help you design and carry out an efficient move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide continuing consulting, troubleshooting, and customized training.
Progent's Cisco-certified wireless consulting experts can help businesses of any size to plan, implement, manage and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, expandability, security and manageability required for transparent connectivity between wireless and wired networks. Progent offers affordable remote and onsite consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and manage deployments of indoor and outdoor Aironet Wi-Fi access points.
Progent’s Disaster Recovery/Business Continuity consultants offer extensive backgrounds helping small and mid-size businesses to minimize network downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and transparent maintenance. Progent’s business continuity experts can assist your company to develop and test an efficient business continuity plan that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can assist you to design, deploy, and manage resilient technologies including redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and offers a centrally administered web gateway that delivers a one-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can help your company to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or small support firms who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the service reports sent by every staff member to each client. The discipline of documenting and organizing support activity results in more effective support and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Windows 8.1 is designed to power devices from smartphones and tablets to power-user desktops. A wealth of innovative capabilities, such as its touchscreen interface and signature tile GUI, offer a wide selection of advantages for organizations who know how to put them to work. Progent's Windows experts can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive value from the operating system's many new and enhanced technologies.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.
Progent believes that a well designed and executed information system is a pivotal piece for accelerating any firm's success, and Progent applies this belief in our own network environment. We have built a zero-downtime virtual office infrastructure that enables our staff engineers and authorized contractors to deliver fast and effective service, collaborate easily on sophisticated projects, and gain from career and private growth from being part of an exciting business culture of personal drive and freedom.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2K Servers and can streamline network administration, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot programs to eliminate the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and software compatibility issues.
Progent’s Microsoft-certified consultants can assist your organization to update your servers or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, plan an affordable migration process that minimizes business disruptions, and deliver inexpensive, expert remote support to aid your company to configure 64-bit software and application programs on your current hardware.
Progent's ProSight family of managed IT services are geared to provide businesses who maintain small internal network support staffs with affordable access to world-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include flat-rate network management costs, automation of routine management tasks, continual absorption of new information technology, smooth transition from legacy systems to current solutions, improved alignment of computer technology with business objectives, access to veteran IT consultants, and freeing up management to focus on business rather than ever-changing computer technology.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, application development, and technical support support for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's management team consists of seasoned veterans with years of experience delivering computer consulting services, troubleshooting, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great support calls for great people, and Progent stands out by having assembled a management staff able to provide businesses with the best service value in the industry.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent can provide the support of an accredited consultant with expertise deploying products from the leading telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a telepresence environment that preserves your current investment and optimizes the business value of your IT network. Progent can also provide the expertise of infrastructure engineers who can assist businesses of any size to create and maintain a communications network that delivers the speed, dependability, protection, and expandability required to accommodate your telepresence solution.
Progent's CISM-certified security staff can help you safeguard your Mac network through professional services such as running security tests, clean up after virus and denial of service penetrations, configuring firewalls, implementing secure remote and mobile access, installing monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular goals of your corporate network.
Immediate Microsoft System Center Operations Manager Remote Support Services
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project management, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and end users, and post-migration technical help.
Progent is convinced that a well designed and implemented information system is a crucial piece for enabling any company's growth, and Progent applies this credo in our corporate network environment. Progent has built a non-stop virtual office infrastructure that allows our in-house consultants and certified contractors to offer fast and efficient service, collaborate closely on challenging jobs, and experience professional and personal maturity by being a member of an exciting business ethos of personal drive and freedom.
Progent can help your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM by providing expertise with related Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services.
Progent's Microsoft-certified consultants offer affordable remote and on-premises consulting expertise, software development, and troubleshooting support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Citrix offers a comprehensive family of products that deliver advanced manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic benefits of Citrix technology and show you how to design, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that gives the highest level of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization techniques that enable small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
Progent's certified SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build security into your business operations.
Progent provide organizations of any size enterprise-class IT remote or in-person consulting services for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security consulting for businesses varying in size from the small office to the worldwide enterprise.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to design a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified data security consultants can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.
Progent’s certified Cisco network security consultants offer expert PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security gaps.
Progent's certified relational database consultants can provide businesses of any size remote support for leading database products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include software installation and integration, database architecture and coding, management support, synchronization solutions, capacity planning, performance optimization, migration, security and compliance, backup and recovery systems, problem solving, and training.
Progent can help small and medium-size organizations to set up security protection systems and provide mitigation expertise to support offsite workers.