Network monitoring ordinarily involves tracking a system's resource usage to help uncover throughput bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be deployed to observe mixed-platform environments where Linux and Windows coexist. Progent's network integration engineers can help you use both these tools to tune and repair your network. Progent's Linux support professionals provide small companies and developers help with managing and servicing UNIX and Linux networks that coexist with Microsoft-based technology.
Progent can help companies of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
If your business does not need immediate online help but you think you will need technical services with your information system soon, you can save time and expenses and guarantee that the appropriate expertise will be available when you want it by contacting a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.
If your company is developing UNIX-based software in an environment that has Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your area of strategic expertise without the constant hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering remote and in-person support when your company needs it, Progent represents an affordable alternative for supporting an IT network that features high dependability, security, and efficiency. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Helpdesk services.
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings management, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help businesses of any size with any aspect of designing, installing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud and hybrid integration, mobile management, telecommuter access, security and compliance, automated deployment, and Call Center support.
SQL Server 2016 offers significant improvements in speed, scale, security, uptime, mobile computing support, and built-in BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Technical Response Center offers national remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service professionals provide phone support and online secure computer access to isolate and repair technical problems quickly and affordably. The breadth of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest network issues to appropriate specialists as needed.
Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, application development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive intranet system.
Progent offers one-on-one training designed for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.
Progent's Linux consulting experts offer small companies and developers assistance with managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you an easy single consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for information systems with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without limiting your network.
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering constantly updated spam and virus filtering, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outbound email filtering to help you repair your e-mail environment and define and regulate company security policy.
Progent's certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to consulting experts in solution planning and deployment, software development, SQL Server management, and network security.
Progent has 20 years of experience helping small and mid-size businesses to plan, implement, tune, manage, and troubleshoot IT networks that incorporate telecommuters.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or update .NET applications quickly and at low cost.
Progent offers customers access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to be sure that their computer support consultants have accredited testing as well as extensive real-world field experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor support than is available to uncertified service providers, allowing Progent to offer clients a higher class of computer support. In addition, recognized credentials such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by using the services of accredited IT experts.
Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and troubleshooting offerings include network planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft System Center Operations Manager Consultants
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can help small and mid-size businesses to implement IP voice solutions to give their telecommuters the benefit of transparent access to the company phone network.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
For medium-size companies looking for network support, Progent offers an array of alternatives such as on-site help, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation services, application development, and professional consultation. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers professional on-premises help for fixing technical issues rapidly and economically.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for critical workloads such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional expertise to help you through challenging issues or deliver comprehensive project management services to make sure you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Progent can provide expert support for each phase of your Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software licenses and hardware needed, suggested sourcing, pilot verification at customer location or at Progent's testing lab, setting up temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old servers, and training for customer's IT staff and end users.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's ability to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup system that reduces your exposure to a ransomware attack and aligns with your business needs.
Cisco has developed a full array of routers including appliances designed to deliver the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor family or help you upgrade to current firewall solutions. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing network support, administration, training, and security expertise.
Forefront TMG 2010 builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily administered web gateway that delivers a one-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft engineers can help you to plan and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution adapted to your venue. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Progent can help your organization to utilize Cisco's infrastructure technology to build a solid foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas including hardware consolidation, security and compliance, versatility, uptime, and disaster recovery.
Progent can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Progent's Citrix consultants can assist your business to plan, install, administer, and troubleshoot a virtualized application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and support a remote datacenter that offers high uptime, advanced security, and rapid disaster recovery.
Progent offers cost-effective remote and on-premises consulting to assist organizations of any size to move any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Progent applies no service activation fee and asks no retainer for services provided during regular working hours. Progent's one-minute granularity avoids big invoices for fast repairs so you won't be forced to allow less critical problems to fester.
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Progent's Power BI experts can help you to design, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to prep your target data for Power BI visualizations. Progent can assist you build and manage a local, cloud based, or hybrid architecture to run Power BI.
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, such as printers, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
Progent can assist small and mid-size organizations to set up network security defense solutions and provide mitigation expertise to support work-from-home employees.
Progent's Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.