Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.

IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:

  • Remove IT support as a major distraction to senior management
  • Minimize network service and operating expenses
  • Redirect in-house IT expertise to strategic business initiatives
  • Ensure dependable and timely access to certified network support professionals
  • Affordably supplement internal resources with high-end expertise
IT outsourcing services from Progent are designed to address the financial realities and functional necessities of small organizations who lack the budgets and bandwidth to hammer out complicated outsourcing agreements with giant IT service providers and whose networks lack the rigid standardization required for mass-market IT service companies to work effectively. The breadth and depth of expertise represented by Progent's engineering staff permits Progent to provide more consistent and efficient support than freelance consultants or small service firms can offer.

Progent can deliver small and midsize businesses a variety of IT outsourcing services featured on Progent's web. The following links contain details some of the support services and advantages available for businesses in the Oakland/Berkeley area:

SyteLine/Infor CloudSuite Industrial ERP Consulting Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

GIAC-certified Information Assurance Specialists
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security experts. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the security services covered within GIAC certification including evaluating network security mechanisms, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

White Paper: Benefits of Outsourcing Network Support from Progent
Progent has published a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven IT service delivery model for IT support that ranges from router troubleshooting to full-service project management. The white paper also explains ways that Progent's outsourcing services can assist clients to reduce costs, improve productivity, and increase the value of their IT network. To read Progent's white paper, click: Benefits of Outsourcing IT Services from Progent.

Virtual Server Solutions Consulting Services
Virtual compute, storage and networking technologies allow IT organizations to maximize utilization, streamline network management, and enhance workload availability and security. operate several virtual machines on a single physical computer. Typical applications for virtual servers include resource consolidation, inexpensive platforms for programs that require outdated operating systems, and economical isolation of software development or pilot environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize speed, dependability and ease of administration while at the same time cutting expenses; suggest and validate business recovery strategies that minimize downtown in the event of a major failure; and provide continuing support, troubleshooting, and engineering services as virtualization technology advances.

Citrix Virtual Desktop Solutions Consulting
Progent's Citrix-certified desktop virtualization consultants can assist your business to plan, deploy, manage, and support a virtual Windows desktop and application delivery solution by offering XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to administer and maintain a remote datacenter that features high availability, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.

Dynamics GP Upgrade and Integration Consulting Services
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent offers in-depth support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and carry out an efficient upgrade from a an outdated version of GP to the latest version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.

After-hours Online Support
Progent's affordable extended hours online support program provides companies round-the-clock access to online technical support from Progent's TRC. Services offered beyond regular work hours include fixing issues with Windows server products, MS Windows desktop support, assistance with MS Office programs, system backup/restore, and basic routing and switching support for Cisco networking products.

SharePoint 2019 Server and SharePoint Online Services
SharePoint Server 2019 offers much of the modern look and feel of cloud-hosted SharePoint Online, serving as a crossover product between the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless intranet system. To find out more, visit SharePoint 2019 solutions support.

Cost-effective Online Service
Progentís Technical Response Center offers urgent and routine online assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. (See Progent's customer testimonials). Progent's seasoned service experts can assist clients to troubleshoot and fix network issues without the cost or time loss of on-premises service visits. Progent provides a convenient, web-based signup procedure for new customers to accommodate urgent network problems and Progent charges by the minute with zero startup fees or minimums, so you are invoiced only for the help you receive. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security professionals.

Microsoft System Center 2012 Integration and Support
Progent's Microsoft System Center consulting experts have more than a decade of background deploying, supporting and troubleshooting the core platforms included with System Center and can assist you to design, deploy, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the latest edition of Microsoft System Center from an older release or from another datacenter management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.

SQL Server 2019 Integration Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in system planning and integration, application programming, SQL Server management, and network security. To learn more, refer to SQL Server 2019 migration consulting.

Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that discusses the advantages a small organization can realize from outsourcing network administration functions. To view this white paper and find out the various ways outsourcing can control costs, streamline management, and maximize efficiency, click Small Business IT Outsourcing Advantages.

Progent offers onsite computer assistance, online technical support, and optional 24x7 emergency assistance in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the Oakland/Berkeley area and you need technical help, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 510-899-7400 or visit Contact Progent.



An index of content::

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  • Ryuk ransomware cleanup Engineers ransomware cryptoworm recovery Professional
  • SCCM 2016 Application Management Technical Support Services Microsoft Experts SCCM 2016 Asset Inventory Integration Services
  • Emeryville Small Business IT Outsourcing Northern California
  • SCCM Security IT Consultant SCCM Hybrid Integration Computer Engineer

  • After Hours UNIX, Windows Consultant Services
    Solaris with Windows Consulting

    If your business has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a wide array of security topics including security administration practices, security design and strategies, access management systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of performance that information security managers are required to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to deliver effective security management and engineering help.

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  • SQL Server 2019 Security and Compliance Troubleshooting SQL Server 2019 R Services Engineer
  • Northern California Oakland Network Security Consultant
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  • SQL Server Troubleshooting Microsoft SQL Server Software Consultant

  • Sun Solaris Security Auditing
    Security Consulting Solaris

    If your business has a Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your entire enterprise in a wide array of security areas such as security administration procedures, security architecture and models, connection control products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that network security professionals are expected to possess. These accreditations provide IT management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security management and engineering services.

  • SSL management Consultant Services Award Winning IT asset documentation management Consultancy
  • San Pablo Small Office Computer Consultant 24 Hour Oakland IT Outsourcing Firm
  • School Wireless Case Study Case Study Proxim Wireless

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    Fault Tolerant Internet Connection Online Troubleshooting

    Progent's Cisco-certified network engineers can show you how to build an economical, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity via a broad range of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the latest techniques for high availability Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access.

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  • Security Consulting Microsoft Partner Top Information Technology Consulting Company Microsoft Certified
  • Security Consulting Services Microsoft Solutions Framework Project Methodology Microsoft Consulting Best Practices Computer Service
  • Senior Network Engineer Contractor Jobs Microsoft Certified Professional Contract Job

  • Smartphone Synchronization Computer Consultancy Firm
    Telecommuting Technology Consultants

    Progent's remote access and wireless synchronization experts can assist your business to design and deploy secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to optimize the efficiency of your remote workers.

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  • SharePoint 2016 DLP Remote Troubleshooting SharePoint 2016 On Prem Computer Consultants
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  • Skype for Business Front End Pool Pairing Consultancy Top Consultants Skype for Business disaster recovery

  • SCVMM 2016 Security Technology Consulting Services
    After Hours SCVMM 2016 and Operations Manager Computer Consultants

    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from older versions of VMM, design processes for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere support.

  • Skype for Business Front End Pool Pairing Professionals Microsoft Skype for Business 2019 Computer Engineer

  • Microsoft Lync Server 2013 IM Setup and Support
    Consultants Lync Server 2013 and SharePoint

    Lync 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.

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  • Smartphone Synchronization Consulting Firms Remote PC and Smartphone Troubleshooters
  • Software Consulting Firm Alameda 24-Hour Alameda Information Technology Consulting Firms
  • Specialist 64-bit Migration 64-bit Computing Consultancy
  • Emeryville Small Business IT Consulting Company California
  • Specialist Mid-size Company Mid-sized Office Solution Provider
  • Specialists Blackberry BlackBerry Wireless Professionals

  • 24x7x365 Mirial Professionals
    Consulting Radvision Telepresence

    Progent offers access to a senior specialist with extensive experience configuring, maintaining, and enhancing video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your ISP, and your telepresence platform vendor to assist your company maximize the business value of your video conferencing ecosystem.

  • Specialists Information Assurance GIAC Security and Compliance Test Consult
  • Sun Solaris Engineer UNIX Systems Support

  • Live Communications Server 2007 Specialists
    24-Hour Microsoft LCS Server Specialists

    MS Communications Server delivers Instant Messaging and presence as part of an extensible, world-class solution featuring enhanced security, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased worker productivity, and stronger IP protection with this easy-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your whole organization.

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  • Top Cisco Firepower Management IT Consultant Integration Support Cisco Firepower

  • Live Online Office Publisher Train
    Microsoft Office 365 Webinar Engineers

    Progent's webinars offer small companies the cost savings, simplicity, and versatility of web-based seminars and the proven training techniques of expert instructors who employ advanced technology to emulate live, participatory classrooms. Progent can provide remote education for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: MS Dynamics business accounting and analytics software such as Microsoft Dynamics GP; as well as additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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  • Top Quality Windows 8.1 Backup and Restore Help and Support Emergency Integration Services Windows 8.1 Security

  • Co-managed Help Desk Network Consultant
    Emergency Co-managed Heldesk Remote Troubleshooting

    Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended especially for small organizations who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

  • Troubleshooting Modern Network Security Citrix XenServer Security Consulting Services
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  • Cisco Telepresence Specialists
    Videoconferencing Technical Consultant

    Progent offers the support of a certified consultant with expertise integrating technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, install, expand, or troubleshoot a video conferencing solution that protects your investment and maximizes the business value of your information network. Progent can also provide the services of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, protection, and expandability required to accommodate your video conferencing/telepresence environment.

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  • VMware Live Migration Consultancy VMware Private Cloud Consultant
  • VMware Site Recovery Manager Compliance Specialist VMware vRealize Automation vRA Consultants

  • Cisco Switch Network Solutions
    Cisco Planning Networking Company

    Progent's Cisco CCIE network consultants can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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  • Windows 2019 IT Services Online Support Windows Server 2019 Hybrid Configuration
  • Windows Server 2000 Upgrade Consultants Microsoft Windows 2000 Network Consulting

  • Mac and Exchange Remote Support
    Entourage and Exchange Professional

    Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings with your Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage education.

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  • Windows Server 2008 Active Directory IT Consultant Technology Consulting Services Windows Server 2008 Hyper-VI

  • 24-7 Consultant Microsoft Virtual Server Administration
    Microsoft Virtual Machines Support

    Microsoft Virtual Server 2005, run on the Microsoft Windows Server platform and powered by technology originally developed by Connectix, delivers the power needed to carry out server consolidation, software migration, and server isolation projects via virtualization technology in an enterprise-ready IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your business to evaluate and integrate MS Virtual Server.

  • Windows Server 2019 Deduplication Technical Support Services Windows Server 2019 Online Consulting

  • Microsoft Certified Expert Remote Support Network Consultants
    Microsoft and Cisco 24x7 Support Setup and Support

    For mid-size businesses looking for IT support, Progent can deliver an array of alternatives including local service, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, business relocation services, software programming, and expert consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent offers professional on-premises help for solving network problems quickly and economically.

  • Windows and Solaris Online Support UNIX with Windows Remote Troubleshooting
  • Microsoft Expert El Cerrito Small Business IT Outsourcing Companies Northern California
  • Windows and UNIX Consulting Services Remote Technical Support Windows and Solaris
  • Word Web App Consult Professional Office Word 2016
  • scom 2016 migration Remote Consulting scom 2016 proxy server Technology Consulting

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