Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo
Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.
IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:
IT outsourcing services from Progent are designed to address the financial realities and functional necessities of small organizations who lack the budgets and bandwidth to hammer out complicated outsourcing agreements with giant IT service providers and whose networks lack the rigid standardization required for mass-market IT service companies to work effectively. The breadth and depth of expertise represented by Progent's engineering staff permits Progent to provide more consistent and efficient support than freelance consultants or small service firms can offer.
- Remove IT support as a major distraction to senior management
- Minimize network service and operating expenses
- Redirect in-house IT expertise to strategic business initiatives
- Ensure dependable and timely access to certified network support professionals
- Affordably supplement internal resources with high-end expertise
Progent can deliver small and midsize businesses a variety of IT outsourcing services featured on Progent's web. The following links contain details some of the support services and advantages available for businesses in the Oakland/Berkeley area:
SyteLine/Infor CloudSuite Industrial ERP Consulting Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
GIAC-certified Information Assurance Specialists
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security experts. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the security services covered within GIAC certification including evaluating network security mechanisms, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
White Paper: Benefits of Outsourcing Network Support from Progent
Progent has published a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven IT service delivery model for IT support that ranges from router troubleshooting to full-service project management. The white paper also explains ways that Progent's outsourcing services can assist clients to reduce costs, improve productivity, and increase the value of their IT network. To read Progent's white paper, click: Benefits of Outsourcing IT Services from Progent.
Virtual Server Solutions Consulting Services
Virtual compute, storage and networking technologies allow IT organizations to maximize utilization, streamline network management, and enhance workload availability and security. operate several virtual machines on a single physical computer. Typical applications for virtual servers include resource consolidation, inexpensive platforms for programs that require outdated operating systems, and economical isolation of software development or pilot environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can install virtual machines to optimize speed, dependability and ease of administration while at the same time cutting expenses; suggest and validate business recovery strategies that minimize downtown in the event of a major failure; and provide continuing support, troubleshooting, and engineering services as virtualization technology advances.
Citrix Virtual Desktop Solutions Consulting
Progent's Citrix-certified desktop virtualization consultants can assist your business to plan, deploy, manage, and support a virtual Windows desktop and application delivery solution by offering XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to administer and maintain a remote datacenter that features high availability, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
Dynamics GP Upgrade and Integration Consulting Services
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent offers in-depth support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and carry out an efficient upgrade from a an outdated version of GP to the latest version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.
After-hours Online Support
Progent's affordable extended hours online support program provides companies round-the-clock access to online technical support from Progent's TRC. Services offered beyond regular work hours include fixing issues with Windows server products, MS Windows desktop support, assistance with MS Office programs, system backup/restore, and basic routing and switching support for Cisco networking products.
SharePoint 2019 Server and SharePoint Online Services
SharePoint Server 2019 offers much of the modern look and feel of cloud-hosted SharePoint Online, serving as a crossover product between the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless intranet system. To find out more, visit SharePoint 2019 solutions support.
Cost-effective Online Service
Progentís Technical Response Center offers urgent and routine online assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. (See Progent's customer testimonials). Progent's seasoned service experts can assist clients to troubleshoot and fix network issues without the cost or time loss of on-premises service visits. Progent provides a convenient, web-based signup procedure for new customers to accommodate urgent network problems and Progent charges by the minute with zero startup fees or minimums, so you are invoiced only for the help you receive. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISA-certified security professionals.
Microsoft System Center 2012 Integration and Support
Progent's Microsoft System Center consulting experts have more than a decade of background deploying, supporting and troubleshooting the core platforms included with System Center and can assist you to design, deploy, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the latest edition of Microsoft System Center from an older release or from another datacenter management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.
SQL Server 2019 Integration Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in system planning and integration, application programming, SQL Server management, and network security. To learn more, refer to SQL Server 2019 migration consulting.
Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that discusses the advantages a small organization can realize from outsourcing network administration functions. To view this white paper and find out the various ways outsourcing can control costs, streamline management, and maximize efficiency,
click Small Business IT Outsourcing Advantages.
Progent offers onsite computer assistance, online technical support, and optional 24x7 emergency assistance in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in the Oakland/Berkeley area
and you need technical help, information technology outsourcing, or top-level expertise from a certified Progent consultant,
call 510-899-7400 or visit Contact Progent.