Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo
Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.
IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:
IT outsourcing services from Progent are designed to address the financial realities and functional necessities of small organizations who lack the budgets and bandwidth to hammer out complicated outsourcing agreements with giant IT service providers and whose networks lack the rigid standardization required for mass-market IT service companies to work effectively. The breadth and depth of expertise represented by Progent's engineering staff permits Progent to provide more consistent and efficient support than freelance consultants or small service firms can offer.
- Remove IT support as a major distraction to senior management
- Minimize network service and operating expenses
- Redirect in-house IT expertise to strategic business initiatives
- Ensure dependable and timely access to certified network support professionals
- Affordably supplement internal resources with high-end expertise
Progent can deliver small and midsize businesses a variety of network consulting services highlighted on Progent's web. The following links describe a few of the services and benefits Progent can provide for companies in the Oakland/Berkeley area:
BI Reporting Consulting
Progentís BI reporting experts can provide online and on premises expertise to assist your organization with any aspect of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and deploying a comprehensive BI environment. Progent's management reporting experts can help your company to maintain your existing BI system, help you to upgrade databases and applications from a discontinued reporting platform to a current one, and provide custom remote mentoring tailored to your specific needs. Progentís business reporting and analytics professionals offer expertise in the leading BI reporting platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Engineering for Non-stop Networks
Progent's design services for high availability IT systems offer access to Microsoft and Cisco-certified consulting experts who can help you create a robust computing environment that includes key technologies and processes for line-of-business environments. Progentís engineering experts can assist your company to implement a system architecture with features such as fault tolerant Internet access, system load balancing, fault tolerant data centers, multi-site backup and restore, fault tolerant interoffice connections, and fault tolerant multi-location systems. Progent can also provide disaster recovery preparedness consultants to help you plan, test, and document a recovery process based on leading practices.
SonicWall-certified Firewall Integration Consultants
Progent's SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your corporate practices. To learn more, refer to SonicWall-certified firewall integration consultants.
NetApp SAN Storage Configuration and Maintenance Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's entire family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following leading practices.
Microsoft Windows Desktop Virtualization Consulting Services
Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services streamlines desktop access, improves performance, tightens data security, unifies administration, and provides a nearly seamless user experience. Progent's Windows Server 2008 R2 engineers can assist your company to evaluate the strategic advantages of Microsoft's virtual desktop technologies, set up test and on-line environments, optimize your system architecture to accommodate virtualized desktops effectively, evaluate and resolve security issues, and train your network managers to follow best practices to achieve maximum payback from client virtualization.
Fault Tolerant Internet Connection Support
Few small companies have the internal expertise demanded to work efficiently with multiple ISPs, generate the necessary configuration steps with Internet numbering organizations, and implement advanced routing protocols such as Border Gateway Protocol (BGP) and HSRP. Progent's Internet access experts and Cisco CCIE network engineers can assist your company to successfully deploy advanced connectivity technology to create cost-effective non-stop ISP links.
SQL Server 2016 Consulting Services
SQL Server 2016 offers major improvements in performance, capacity, security, uptime, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and on-premises support to assist organizations of any size to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Progent's Customer Testimonials
Progent has provided remote technical consulting help to companies in every state in the U.S. Many of these customers have shown their appreciation to Progent through testimonials to the quality of Progent's support personnel. Check out Progent's client testimonials to see what they have said concerning the high level of Progent's consulting services.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to disrupt productivity. Learn about Progent's entire ProSight line of affordable network management outsourcing services for small and medium-size organizations.
Progent White Paper: Outsourcing Advantages
Progent has published a white paper that summarizes the advantages a small organization can derive from outsourcing network administration functions. To read this summary and find out how outsourcing can conserve expenses, simplify management, and enhance efficiency,
click Small Business IT Outsourcing Advantages.
Progent can deliver onsite network assistance, remote technical services, and optional 24x7 urgent assistance in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in the Oakland/Berkeley area
and you are in need of computer assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional,
call 510-899-7400 or visit Contact Progent.