San Francisco East Bay
Oakland, Berkeley, Alameda:
Small Business IS Outsourced Support Services
How Outsourcing IT Services Is Smart business
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito , Piedmont, Albany, San Pablo , Pinole, Crocket, Hercules, Rodeo
Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.
IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:
- Remove IT support as a major distraction to senior management
- Minimize network service and operating expenses
- Redirect in-house IT expertise to strategic business initiatives
- Ensure dependable and timely access to certified network support professionals
- Affordably supplement internal resources with high-end expertise
Progent can deliver small and midsize businesses a variety of IT outsourcing services featured on Progent's web. The following links contain details some of the support services and advantages available for businesses in the Oakland/Berkeley area:
SyteLine/Infor CloudSuite Industrial ERP Consulting Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and database administration. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
GIAC-certified Information Assurance Specialists
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security experts. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the security services covered within GIAC certification including evaluating network security mechanisms, incident handling, intrusion detection, web application security and security information and event management (SIEM) solutions.
White Paper: Benefits of Outsourcing Network Support from Progent
Progent has published a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing IT support from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven IT service delivery model for IT support that ranges from router troubleshooting to full-service project management. The white paper also explains ways that Progent's outsourcing services can assist clients to reduce costs, improve productivity, and increase the value of their IT network. To read Progent's white paper, click:
Virtual Server Solutions Consulting Services
Virtual compute, storage and networking technologies allow IT organizations to maximize utilization, streamline network management, and enhance workload availability and security. operate several virtual machines on a single physical computer. Typical applications for virtual servers include resource consolidation, inexpensive platforms for programs that require outdated operating systems, and economical isolation of software development or pilot environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows
Citrix Virtual Desktop Solutions Consulting
Progent's Citrix-certified desktop virtualization consultants can assist your business to plan, deploy, manage, and support a virtual Windows desktop and application delivery solution by offering XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can assist you to administer and maintain a remote datacenter that features high availability, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
Dynamics GP Upgrade and Integration Consulting Services
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the platform's debut. Progent offers in-depth support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and carry out an efficient upgrade from a an outdated version of GP to the latest version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.
After-hours Online Support
Progent's affordable extended hours online support program provides companies round-the-clock access to online technical support from Progent's TRC. Services offered beyond regular work hours include fixing issues with Windows server products, MS Windows desktop support, assistance with MS Office programs, system backup/restore, and basic routing and switching support for Cisco networking products.
SharePoint 2019 Server and SharePoint Online Services
SharePoint Server 2019 offers much of the modern look and feel of cloud-hosted SharePoint Online, serving as a crossover product between the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a seamless intranet system. To find out more, visit SharePoint 2019 solutions support.
Cost-effective Online Service
Progent’s Technical Response Center offers urgent and routine online assistance for Windows, Linux,
Microsoft System Center 2012 Integration and Support
Progent's Microsoft System Center consulting experts have more than a decade of background deploying, supporting and troubleshooting the core platforms included with System Center and can assist you to design, deploy, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the latest edition of Microsoft System Center from an older release or from another datacenter management platform to deliver the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.
SQL Server 2019 Integration Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite contact with experts in system planning and integration, application programming, SQL Server management, and network security. To learn more, refer to SQL Server 2019 migration consulting.
Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that discusses the advantages a small organization can realize from outsourcing network administration functions. To view this white paper and find out the various ways outsourcing can control costs, streamline management, and maximize efficiency,
click Small Business IT Outsourcing Advantages.
Progent offers onsite computer assistance, online technical support, and optional 24x7 emergency assistance in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in the Oakland/Berkeley area and you need technical help, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 510-899-7400 or visit Contact Progent.
An index of content::
Consultant Citrix virtual desktops
Citrix virtual desktops Consulting Services
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the business impact of your information network; integrate XenDesktop software with your servers, end-user devices, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop effectively.
Windows 2008 Active Directory Online Technical Support
Windows Active Directory Engineer
Windows Active Directory requires significant hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Premier consultants are experts in planning, integrating, and supporting sophisticated Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in production AD systems, and repair of failed configurations of Active Directory and Active Directory-associated applications.
Urgent SCCM 2016 Boundary Groups On-site Technical Support
SCCM 2016 MDM Remote Support
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a common point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Microsoft Exchange Server 2019 Computer Firms
After Hours installation and Administration Project Server
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
After Hours Consulting for Service Providers Configuration
Largest Specialists IT Services for Network Service Providers
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent arm of your IT consulting staff.
Multi-site Network Engineers
Microsoft Experts Active Directory Network System Support Consultant
For enterprises with branches in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants offer a variety of network consulting services such as project planning, SOX compliance, office relocations, corporate security, network architecture, local or phone-based emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can help you plan a multi-site network that makes efficient use of co-location services and Internet data centers. Progent’s Microsoft Premier consultants can help large corporations plan, deploy and maintain massive rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
Windows Server Essentials and Exchange Services
Windows Server Essentials Dashboard Online Troubleshooting
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to determine the possible business advantages of moving to Essentials and adopting a hybrid on-premises/cloud design for your network ecosystem. Progent can provide comprehensive project management support so you can plan and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide continuing consulting, troubleshooting, and training.
Immediate Remote Workforce Data Protection Network Consultant
Remote Employees Data Protection Professional
Progent can assist small and mid-size businesses to design, deploy, validate and manage backup technology for a remote workforce.
24-7 Job Opening Independent CRM Consultant
Contract Microsoft Consulting Telecommuting Job
Our Experts Team provides consulting in important technologies that include Apple OS integration and programs; Consulting for Linux, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical program help; CIO, business analyst, and project logistics outsourcing; Special applications development and deployment; Web site, electronic business, Electronic Data Interchange, and client portal design and integration; Database management and performance consulting; Business information expertise; and Telecom systems support.
prime infrastructure Consulting
wi-fi controller Online Troubleshooting
Progent can help your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller solutions.
Computer Network Support Group Microsoft Windows 8.1 Upgrade
Professionals Microsoft Windows
Microsoft Windows 8.1 is designed to power devices from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, such as its touchscreen support and signature live tiles GUI, provide a broad selection of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist get your business up to speed with Windows 8.1 and make sure you gain maximum competitive value from the operating system's various technical enhancements.
password management Specialist
certificate expiration management Engineers
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Online Technical Support VMM Self-Service Portal
System Center 2012 R2 Virtual Machine Manager Computer Engineer
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM environment so you get the highest possible business value.
Remote Monitoring and Reporting Setup and Support
Microsoft System Center Operations Manager Setup and Support
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT support experts. With Progent's economically priced IT support packages, mid-size businesses can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small and midsize company information systems world-class availability, protection and productivity.
Urgent Aironet 4800 Access Point Integration Support
Aironet 3600 Access Point On-site Support
Progent's Cisco-certified wireless networking experts can help organizations of any size to plan, implement, manage and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, capacity, scale, security compliance and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent offers affordable remote and on-premises consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.
Windows Server 2008 R2 Remote Technical Support
Specialists Windows Server 2008 BranchCache
Windows Server 2008 is a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the improvements built into Windows Server 2008 by providing certified consulting, support, training, staffing, network monitoring, and security services.
Data Protection Manager 2016 and Azure Backup Consultant
Data Protection Manager 2016 and SQL Server Computer Consultants
System Center 2016 Data Protection Manager provides automatic backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for key workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, deploy, manage, and repair an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management services to make sure you finish your SCDPM 2016 deployment on time and within your budget.
External Cybersecurity Inventory Consult
Cybersecurity Scan Consultant
Progent offers two low-cost service packages intended to allow small companies to get a professional security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from a secure computer within your firewall to evaluate the risk to inside threats. Both security inventory services are configured and run from a secured remote location.
ProSight IT asset management Consult
ProSight network infrastructure documentation management Consult
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time spent searching for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Support Aironet
Wireless Access Point Support and Integration
Progent's Cisco-certified wireless technology consultants can assist you to deploy, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Internet Access Consultancy
Internet Service Provider Selection Specialist
Progent offers access to the affordable support of remote Internet connectivity experts to assist your organization to evaluate or enhance your ISP services so your Internet access solution meets your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and designing dependable BGP configurations.
24 Hour Certified Microsoft Partner Server Help
Microsoft Certified Small Office Computer Consulting
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top client satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your business more complete technical solutions for your IT network.
Branch Offices Online Technical Support
24x7 Sales Office IT Consultant
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require IT service with the flexibility associated with with small companies but which offers professional client interaction, complete documentation, and compliance with corporate IT standards. If your enterprise maintains a remote office situated anywhere in or any region covered by Progent's engineers, Progent can offer a wide array of in-person and off-site IT support services and network design assistance.
Dynamics GP 2015 R2 Integration Consultants
Dynamics GP 2015 Management Reporter Programming Firm
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud integration, works with popular handheld devices, allows single login with Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.
City Government Cisco Consultants
School District Exchange Specialists
Progent has extensive experience providing a broad range of remote IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced online network consulting and has delivered network support to organizations in every state. Online support saves travel expenses and solves issues more quickly than on-premises support.
Consulting Services Microsoft Intune
Consulting Services Intune Conditional Access
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic value of utilizing Intune for managing your portable devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist you to configure security policies, plan and deploy test environments to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and troubleshoot your Intune solution.
After Hours UNIX, Windows Consultant Services
Solaris with Windows Consulting
If your business has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a wide array of security topics including security administration practices, security design and strategies, access management systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of performance that information security managers are required to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the experience and knowledge to deliver effective security management and engineering help.
Sun Solaris Security Auditing
Security Consulting Solaris
If your business has a Solaris network or a mixed-platform computer system, Progent's CISM and ISSAP-certified security specialists can assist your entire enterprise in a wide array of security areas such as security administration procedures, security architecture and models, connection control products and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that network security professionals are expected to possess. These accreditations provide IT management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security management and engineering services.
Fault Tolerant BGP Information Technology Consulting
Fault Tolerant Internet Connection Online Troubleshooting
Progent's Cisco-certified network engineers can show you how to build an economical, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity via a broad range of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the latest techniques for high availability Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access.
Smartphone Synchronization Computer Consultancy Firm
Telecommuting Technology Consultants
Progent's remote access and wireless synchronization experts can assist your business to design and deploy secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to optimize the efficiency of your remote workers.
SCVMM 2016 Security Technology Consulting Services
After Hours SCVMM 2016 and Operations Manager Computer Consultants
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from older versions of VMM, design processes for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere support.
Microsoft Lync Server 2013 IM Setup and Support
Consultants Lync Server 2013 and SharePoint
Lync 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications ecosystem that permits a BYOD computing style with IM, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system architects can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
24x7x365 Mirial Professionals
Consulting Radvision Telepresence
Progent offers access to a senior specialist with extensive experience configuring, maintaining, and enhancing video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your ISP, and your telepresence platform vendor to assist your company maximize the business value of your video conferencing ecosystem.
Live Communications Server 2007 Specialists
24-Hour Microsoft LCS Server Specialists
MS Communications Server delivers Instant Messaging and presence as part of an extensible, world-class solution featuring enhanced security, seamless integration with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased worker productivity, and stronger IP protection with this easy-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Live Online Office Publisher Train
Microsoft Office 365 Webinar Engineers
Progent's webinars offer small companies the cost savings, simplicity, and versatility of web-based seminars and the proven training techniques of expert instructors who employ advanced technology to emulate live, participatory classrooms. Progent can provide remote education for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: MS Dynamics business accounting and analytics software such as Microsoft Dynamics GP; as well as additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Co-managed Help Desk Network Consultant
Emergency Co-managed Heldesk Remote Troubleshooting
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended especially for small organizations who require immediate availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Cisco Telepresence Specialists
Videoconferencing Technical Consultant
Progent offers the support of a certified consultant with expertise integrating technology from the leading telepresence providers including Cisco, Polycom, and LifeSize and can help your company to plan, install, expand, or troubleshoot a video conferencing solution that protects your investment and maximizes the business value of your information network. Progent can also provide the services of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, protection, and expandability required to accommodate your video conferencing/telepresence environment.
Cisco Switch Network Solutions
Cisco Planning Networking Company
Progent's Cisco CCIE network consultants can help your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Mac and Exchange Remote Support
Entourage and Exchange Professional
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit messages, search the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings with your Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage education.
24-7 Consultant Microsoft Virtual Server Administration
Microsoft Virtual Machines Support
Microsoft Virtual Server 2005, run on the Microsoft Windows Server platform and powered by technology originally developed by Connectix, delivers the power needed to carry out server consolidation, software migration, and server isolation projects via virtualization technology in an enterprise-ready IT network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your business to evaluate and integrate MS Virtual Server.
Microsoft Certified Expert Remote Support Network Consultants
Microsoft and Cisco 24x7 Support Setup and Support
For mid-size businesses looking for IT support, Progent can deliver an array of alternatives including local service, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, business relocation services, software programming, and expert consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent offers professional on-premises help for solving network problems quickly and economically.
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