San Francisco East Bay
Oakland, Berkeley, East Bay:

Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.

IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:

• Remove IT support as a major distraction to senior management
• Minimize network service and operating expenses
• Redirect in-house IT expertise to strategic business initiatives
• Ensure dependable and timely access to certified network support professionals
• Affordably supplement internal resources with high-end expertise

Progent can provide small and midsize businesses a wide selection of computer consulting services highlighted on Progent's web. The following links contain details a few of the services and advantages Progent offers for companies in the Oakland/Berkeley area:

NetApp MetroCluster Disaster Recovery Consulting
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites that are as far as 300km apart. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to verify adherence with industry standards and government requirements.

Cisco Unified Communications Manager and CallManager Consulting
Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, deploy, administer and troubleshoot unified communications environments supported by Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth experience assisting organizations of any size to build collaboration solutions by delivering services that include Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP and IP video phones setup, and wireless IP phone deployment. Progent can assist you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center, and Unified Mobility.

SQL Server 2014 Consulting and Development
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services that include planning, deployment, management, troubleshooting, and software development services to help businesses of any size to realize fast return from their SQL Server 2014 deployment. In case you are already using Microsoft SQL Server 2014, Progent can help you to perform an efficient migration to Microsoft SQL Server 2016.

Cisco Meraki 802.11ac Wi-Fi Access Point Configuration Support services
Progent's Meraki wireless access point experts provide online and on-premises support services to help organizations of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive network infrastructure that provides identical access, responsiveness, security compliance, ease of management and availability for wired and wireless clients regardless of their location or computing device. (Refer to Cisco Meraki switches consulting services.)

Business Software Development and ERP Consulting
Progent's Experts Team provides in-depth consulting expertise in specialized application areas, enabling you to create fast, inexpensive and complete IT solutions that fit the unique requirements of your operation. Progent's custom software development consultants can assist your company to customize Microsoft's important business applications by offering a range of services such as Microsoft Dynamics AX ERP Software consulting, Dynamics GP Business Accounting Software training and integration, Microsoft Dynamics NAV (Navision) Business Management Software integration, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) configuration.

Altaro VM Backup Certified Consultants
Altaro VM Backup software provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup. For details, go to Altaro VM Backup Certified Consultants.

ProSight Virtual Hosting and Management Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of availability and expandability and is also easy to migrate to another host. Progent's Private Cloud hosting and management services are based upon mature virtualization technologies that enable small businesses with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small organizations.

Microsoft SharePoint Server 2013 Application Development
Progent has been providing SharePoint consulting services since the first product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can help in specific jobs associated with your SharePoint 2013 migration.

VMware Site Recovery Manager Disaster Recovery Consultants
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for restoring services quickly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery solution based on VMware SRM.

Skype for Business Integration
Progent's Microsoft-certified Skype for Business consultants can provide remote and onsite expertise for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified data security experts can help you design and validate a security environment for your Skype for Business deployment that meets government and industry standards.

Progent White Paper: Why Outsource?
Progent has written a white paper that summarizes the advantages a small business can derive by outsourcing IT support functions. To read this white paper and learn the various ways outsourcing can conserve costs, streamline administration, and enhance productivity, click Small Firm IT Outsourcing White Paper.

Progent can deliver on-premises IT help, phone-based technical services, and optional 24x7 urgent assistance in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the Oakland/Berkeley area and you are looking for computer support, information technology outsourcing, or advanced services from a certified Progent engineer, call 510-899-7400 or visit Contact Progent.

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