California Central Valley
Citrus Heights, Fair Oaks, Roseville:

Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

• Keep management focused on core business issues
• Control head count and IT operating expenses
• Free up in-house personnel to work on line-of-business tasks
• Gain timely access to world-class network engineers
• Find an appropriate mix of external technical expertise and internal IT support

Progent offers small organizations a broad range of IT outsourcing services featured on Progent's web site. The following links describe a few of the services and advantages Progent offers for businesses in the Citrus Heights area:

Server Virtualization Technology Support Services
Virtualization techniques enable IT organizations to maximize utilization, streamline network administration, and enhance workload availability and security. run multiple virtual servers on one physical processor. Typical usage scenarios for virtualization are hardware consolidation, inexpensive platforms for programs that only run on older operating systems, and affordable isolation of application programming or testing environments from production ones. Progent's virtualization technology engineers offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and management, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize speed, fault tolerance and ease of administration while at the same time lowering expenses; suggest and test disaster recovery strategies that reduce productivity loss in case of a catastrophic failure; and deliver ongoing support, troubleshooting, and engineering services as virtualization technology advances.

Microsoft ISA Server and Forefront TMG Server Support
Microsoft ISA Server 2006 and its replacement Microsoft Forefront Threat Management Gateway are discontinued software solutions that include an application-layer firewall able to protect networks from outside and internal attacks. The two platforms provide deep inspection of network protocols to detect threats that routinely evaded traditional firewalls. Microsoft Internet Security and Acceleration Server was replaced by Forefront TMG 2010, which was based on ISA Server's architecture while providing a number of enhanced features. Forefront TMG has subsequently been retired by Microsoft, and the security functions offered by the product are now commonly handled by purpose-built hardware devices from companies such as Cisco, Check Point, SonicWALL and WatchGuard. (See Cisco ASA Firewall with Firepower Services configuration and support.) Progent provides advanced Forefront Threat Management Gateway support services and Microsoft ISA Server expertise to help you manage and debug your older firewall environment, and Progent can help you to upgrade efficiently to a more current firewall solution by providing planning, configuration, tuning, training and troubleshooting.

NetApp SAN Deployment and Management Support
Progent can provide enterprise customers online or onsite NetApp SAN consulting support for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably following best practices.

Web Development Support Services
If you want to redesign your corporate web site, develop internal collaborative portals for areas such as human resources or employee training, establish a powerful web presence for a new business, or create enterprise-class, information-driven web applications, Progent offers proven web designers and custom software developers. Progent's experts can also help your company to develop and maintain a protected, robust server and communications infrastructure to leverage your web applications. For building and maintaining data-powered web applications, Progent can provide SQL Server software programming, Oracle database programming and DBA support services, MySQL expertise, and Microsoft Office consulting services.

Economical Online Technical Support
Progent’s Technical Response Center (TRC) provides urgent and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. (Take a look at Progent's client testimonials). Progent's certified support experts can help clients to troubleshoot and repair hardware and software problems without the cost or time loss of on-premises service calls. Progent offers a convenient, web-accessible signup process for first-time customers to accommodate emergency network problems and Progent bills by the minute with zero startup fees or minimums, so you pay only for the assistance you receive. Specialists available remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security engineers.

64-bit Processing Migration Support
Progent’s 64-bit upgrade experts can help you to enhance your servers and workstations efficiently from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit computing, design an economical migration strategy that reduces business interruptions, and deliver responsive online support to assist your organization to install 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft-expert consultants can help your company to integrate the 64-bit editions of Microsoft products such as Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.

Microsoft Desktop Virtualization Help
Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines desktop access, enhances responsiveness, tightens data security, unifies administration, and provides a nearly seamless client experience. Progent's Windows Server 2008 R2 engineers can help you to assess the strategic advantages of Microsoft's virtual desktop solutions, set up test and production deployments, improve your system architecture to accommodate virtualized desktops effectively, evaluate and resolve security issues, and educate your IT managers to utilize best practices to gain maximum payback from client virtualization.

Cisco CCIE premier Network Experts
Progent can provide convenient, quick, and cost-effective access to CCIE support professionals. CCIEs are recognized networking gurus who earn this top-level certification only as a result of thorough examination by Cisco. CCIEs can resolve the most complicated problems surrounding network architecture, integration, repair, and support. Progent’s CCIE experts work intimately with Cisco in-house staff in analyzing problems with Cisco's IOS software and developing fixes or obtaining patches to resolve anomalies. Progent offers fast contact with a CCIE by phone so that you can receive instant assistance for complex network troubles that are impacting productivity but are beyond the scope of your usual network service resources.

Progent White Paper: Outsourcing Advantages
Progent has put together a report that summarizes the benefits a small company can realize from outsourcing network management services. To view this document and find out how outsourcing can control expenses, simplify management, and enhance productivity, click Small Business IT Outsourcing Advantages.

Progent can deliver on-premises network help, remote technical services, and optional 24x7 urgent technical help in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you require computer support, IT outsourcing, or high-level expertise from a Progent engineer, call 916-910-1200 or visit Contact Progent.

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