Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks
Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.
At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:
Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.
- Keep management focused on core business issues
- Control head count and IT operating expenses
- Free up in-house personnel to work on line-of-business tasks
- Gain timely access to world-class network engineers
- Find an appropriate mix of external technical expertise and internal IT support
Progent offers small companies a variety of IT outsourcing options highlighted on Progent's web site. The following links describe some of the support services and advantages available for companies in the Citrus Heights area:
Infrastructure Consulting Services for Teleworkers
Progent can help small and mid-size companies to design, configure and debug the network infrastructure to support at-home workers. Areas of network infrastructure where Progent's experts can deliver support include safe and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure platforms, router configuration, Wi-Fi network planning and implementation, and robust Internet connectivity. To find out about Progent's infrastructure support services for at-home workers, refer to network infrastructure guidance for telecommuters.
Cloud Support Services for Remote Workers
Progent can assist small and mid-size businesses to set up their remote workforce with secure and reliable integration with public cloud services. For details about ways Progent's consultants can help businesses to configure resilient Cloud access for their at-home workforce, go to cloud integration consulting services for at-home workers.
Backup Consulting Services for Remote Workers
Progent can assist small and medium-size companies to plan, install, validate and troubleshoot data protection solutions required for remote workers. To learn about Progent's backup/recovery expertise for telecommuters, visit data protection solutions for at-home workers.
Office 365 Integration Solutions with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange. This allows you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.
Progent's ProSight IT Asset Management service
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight family of managed IT services for small and mid-size organizations.
System Center 2012 Virtual Machine Manager Consulting
Progent's SCVMM 2012 consultants can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM environment to make sure you realize maximum return on investment. Progent also offers SCVMM 2016 migration expertise to assist you to design and implement a smooth upgrade from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance features, high availability VMM storage options, and other improvements.
Efficient Pricing Model
Progent's easy by-the-minute billing model has no complicated contracts, retainers or hidden charges. Many other companies have minimum charges or other additional charges that drive up support costs. For remote support from Progent during regular working hours, you only get charged for the actual time spent resolving your issue. If it only requires ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's consultant is actually onsite working on your problems. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you might be billed for our engineerís travel time, but not a higher emergency rate. Since Progent maintains a large pool of engineers located throughout the entire service territory, an available consultant is usually close by to help. Progent can in addition offer onsite service to the majority of zip codes in the United States within one business day of receiving a service call. Progent's remote support group has delivered help to small businesses in every state (See Progent's customer testimonials.)
Configuration and Debugging Help with ASA 5500-X Firewalls with Firepower Services
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to plan, deploy, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Expertise for Managing and Monitoring the Remote Endpoints of Your At-Home Workers
Progent can assist small and medium-size businesses to install efficient remote endpoint management solutions for maintaining endpoint devices operated by offsite workers. For information about how Progent can help your company to manage the endpoints of your at-home workers, see consulting expertise for managing and monitoring the endpoints of your at-home workforce.
Progent White Paper: Reasons for Outsourcing
Progent has produced a report that explains the benefits a small business can derive by outsourcing network administration services. To view this summary and find out the reasons outsourcing can reduce costs, simplify management, and maximize productivity,
visit Small Firm IT Outsourcing Benefits.
Progent offers on-premises computer assistance, phone-based troubleshooting support, and optional round-the-clock emergency technical help in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks
and you are in need of technical support, information technology outsourcing, or top-level services from a Progent engineer,
call 916-910-1200 or visit Contact Progent.