Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company
the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff.
Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.
Surveys show that small businesses are attracted to IT outsourcing in order to:
IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.
- Improve management's focus
- Control the costs of operations
- Free management resources
- Access top notch technical expertise
- Add important resources on an as-needed vs. full-time basis
Progent offers a variety of IT outsourcing services for small businesses
in Contra Costa County:
Microsoft Dynamics GP/Great Plains Integration
Progent can provide a Microsoft Dynamics GP (Great Plains) support expert to assist you to maintain and improve your Microsoft Dynamics Great Plains-based management information solution. Progent can also help you to plan and implement an efficient Dynamics GP migration from a legacy accounting package so that you retain your information, increase your security, improve your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and reduce network disruption by designing and adhering to an efficient upgrade plan.
Progent's Test and Training Lab
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento can be used for piloting mission-critical applications, creating efficient system upgrade procedures, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble proper pilot systems, the lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
SharePoint 2019 Configuration and Development Expertise
SharePoint Server 2019 incorporates much of the modern look and feel of cloud-hosted SharePoint Online, serving as a crossover platform that bridges the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless intranet solution. To learn more, see SharePoint 2019 Server configuration and development expertise.
64-bit Computing Upgrade Support
Progentís 64-bit migration support specialists can assist you to update your application servers and workstations affordably from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit processing, plan an economical migration strategy that reduces operational disruptions, and deliver timely remote support to aid you to install 64-bit operating systems and application software on your existing hardware. Progent's Microsoft-expert consultants can help you to integrate the 64-bit editions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
ProSight DPS Managed Cloud Backup and Recovery
ProSight DPS managed cloud backup services provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data. Read about the entire ProSight series of value-priced managed services for small and mid-size organizations
Windows Server 2008 R2 Support
The complexity and integration demands of Windows Server 2008 R2 calls for an information technology consultant with hands-on experience and broad knowledge in architecting and building efficient and comprehensive business technology solutions. The experience of Progent's seasoned Windows Server 2008 engineers, averaging over a decade of background integrating Microsoft-based technology, helps insure your success in supporting and managing your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 experts can also help you to evaluate the business value of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid network model that combines on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.
Progent's Microsoft-certified Windows Hyper-V engineers can assist you to analyze the possible advantages of Hyper-V-based virtualization for your company, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for optimal operation with virtual server solutions, help you to create Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions or implement a Microsoft Windows Server 2012 R2 migration, educate your network management staff to monitor and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, establish and validate business continuity processes that optimize system availability, and provide continuing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services allow you to meet the need for IT professionals without dealing with the expense and hassle associated with identifying and hiring experienced technical help and without adding to your full-time workforce. For information about Progent's temporary staff augmentation services, see Progent's short-term IT staffing services.
White Paper: Advantages of Outsourcing IT Services from Progent
Progent has published a white paper that details the advantages organizations of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper includes Progent's proven service delivery paradigm for IT support that can range from desktop configuration to advanced project management. The report also shows how Progent's outsourcing and co-sourcing support services can assist companies to cut costs, accelerate productivity, and increase the value of their IT network. To read Progent's white paper, click: Benefits of Outsourcing and Co-sourcing IT Services from Progent.
Spam and Virus Protection and Email Encryption Services
ProSight Email Guard is Progent's spam and email virus filtering and email encryption platform that uses the technology of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. Read about Progent's entire ProSight family of affordable network management outsourcing services for small and medium-size businesses
Cisco CCIE premier Engineers
Progent is the leading source of easy, quick, and cost-effective access to CCIE Certified support professionals. CCIEs are recognized network gurus who earn this prestigious classification only as a result of intense examination by Cisco. CCIEs can handle the most complex problems surrounding network design, setup, repair, and support. Progentís CCIE professionals cooperate intimately with Cisco engineers in identifying problems with Cisco's IOS software and devising fixes or acquiring patches to resolve anomalies. Progent can provide fast contact with a CCIE by phone so that you are able to receive immediate assistance for tough network problems that are hurting productivity but are outside the scope of your local network service providers.
White Paper: Benefits of Outsourcing
Progent has published a white paper that summarizes the advantages a small organization can derive from outsourcing IT support services. To read this white paper and find out the reasons outsourcing can control costs, streamline administration, and maximize productivity,
visit Small Business Information Technology Outsourcing Advantages.
Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda,
and other cities throughout Contra Costa County, the San Francisco Bay
Area, the Monterey Peninsula and the California Central Valley.
If your small business is in Contra Costa County
and you are looking for technical support, information technology outsourcing, or advanced expertise from a Progent consultant,
call 925-362-2400 or visit Contact Progent.