Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff. Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.

Surveys show that small businesses are attracted to IT outsourcing in order to:

  • Improve management's focus
  • Control the costs of operations
  • Free management resources
  • Access top notch technical expertise
  • Add important resources on an as-needed vs. full-time basis
IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:

SQL Server Development Help
Progent's SQL Server application developers can help you to build and maintain database applications based on the SQL Server database platform. Progent follows leading lifecycle management practices to create scalable, manageable SQL Server database applications and is able to team with a client's management to deliver projects in a timely and affordable manner. Progent for can assist your company to create SQL Server solutions by providing a broad selection of professional services including functional specs, database modeling, ETL development, T-SQL coding, software configuration, storage management, performance tuning, backup and restoration strategies, clustering, consolidation of stored procedures, synchronization mechanisms, security and compliance, and business continuity.

CISA Premier Network Security Audit Consultants
The CISA accreditation is a globally recognized achievement that signifies mastery in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo a comprehensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to help businesses in the fields of information systems audit services, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding of information assets, and disaster recovery preparedness.

NetApp SAN Configuration and Management Support
Progent can provide enterprise customers remote or onsite NetApp SAN consulting support for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments efficiently following industry best practices.

Windows Server Failover Cluster Support
The failover clustering technology built into the latest releases of MS Windows Server has been radically re-engineered to simplify the deployment, configuration, and management of server clusters and to offer greater levels of system availability, protection, performance, and versatility. New or enhanced features include cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, better protection and quorum models, elimination of failure points, more storage and RAM capacity, enhancements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's certified failover cluster consultants can help your company assess the advantages of Windows clustering, plan and implement a deployment, educate your network support personnel to administer your failover clusters, deliver continuing consulting and support services, and produce and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Altaro VM Backup Consulting Services
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and can provide a broad range of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. To learn more, see Altaro VM Backup Certified Consultants.

Windows 7 Migration Help
Progent's certified Windows 7 upgrade engineers can assist your company to manage and maintain Microsoft Windows 7 devices. Progent can also help you to assess the potential business benefits of adopting Windows 8.1 or Windows 10. If you decide that it makes sense for your business strategy to upgrade, Progent's Windows 8 upgrade engineers and Windows 10 integration consultants can help you to design and implement a smooth upgrade to a more current version of Windows.

High Availability Internet Connectivity Consulting
Few small organizations have the in-house expertise demanded to work efficiently with multiple ISPs, generate the necessary documentation processes with Internet numbering organizations, and implement sophisticated routing protocols like as BGP and Hot Standby Router Protocol (HSRP). Progent's Internet connection consultants and Cisco CCIE infrastructure consultants can help you to successfully deploy the latest connectivity solutions to create cost-effective non-stop Internet connections.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security disciplines covered within GIAC accreditation including evaluating infrastructure security mechanisms, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions.

Video Conferencing Consulting Support
Progent can provide the support of an accredited video conferencing and telepresence engineer with expertise deploying technology from the major telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to plan, install, expand, or maintain a telepresence solution that preserves your investment and maximizes the business value of your IT system. Progent also offers the expertise of infrastructure consultants who can assist businesses of any size to build and maintain a communications network that delivers the performance, dependability, protection, and expandability required to accommodate your video conferencing/telepresence environment.

shared Help Desk Services
Progentís Co-managed Help Desk services allow your business to share the load for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution built around the top PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting. For more information, visit Progentís Help Desk Co-management services.

Ransomware Cleanup and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to reconstruct an information system that has suffered an attack by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware removal and recovery expertise.

White Paper: Outsourcing Benefits
Progent has produced a white paper that explains the benefits a small organization can derive from outsourcing network management functions. To read this white paper and find out the reasons outsourcing can control costs, streamline management, and maximize productivity, visit Small Business Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you are in need of technical support, IT outsourcing, or top-level services from a certified Progent engineer, call 925-362-2400 or visit Contact Progent.