Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company
the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff.
Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.
Surveys show that small businesses are attracted to IT outsourcing in order to:
IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.
- Improve management's focus
- Control the costs of operations
- Free management resources
- Access top notch technical expertise
- Add important resources on an as-needed vs. full-time basis
Progent offers a variety of IT outsourcing services for small businesses
in Contra Costa County:
Exchange 2010 Voice Messaging Help
Improvements in Exchange Server 2010 for software-driven telephony include speech-to-character conversion for rapidly scanning your voice mail instead of listening to each call, automatic attendants to greet callers and help them to navigate your voice mail system, programmable call answering procedures to route or filter calls based on ID or contact data, and text notifications concerning unanswered calls or voice mail. Although Exchange 2010 remains a widely used unified messaging solution, more powerful versions of Exchange Server have supplanted it. Progent's Exchange 2010 experts can help your company to maintain and troubleshoot your current Exchange 2010 environment. Progent's Microsoft Exchange 2016 consultants and Office 365 Exchange Online cloud integration specialists can also help you assess the strategic benefits and technical challenges of upgrading to a current, release of Exchange Server.
Cisco UC540 Consulting Support
Progent's Cisco-certified VoIP specialists can provide Cisco UC540 consulting services to help you to maintain your legacy UC500 VoIP system or design and carry out an efficient upgrade to a current VoIP solution.
Help Desk Support Services for Telecommuters
Progent offers small and medium-size organizations overflow or comprehensive Help Desk support services for teleworkers. For details about Progent's overflow or fully outsourced Help Desk services for remote workers, refer to Help Desk Call Center support for telecommuters.
Cost-effective Engagement Model
Progent's easy by-the-minute billing model has no complicated contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra fees that increase service. For remote support during regular business hours, you only get charged for the actual time spent resolving your problem. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you pay only for the time when a Progent expert is actually on premises working on your problems. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you might have to pay for our expertís travel time, but never an increased emergency rate. Since Progent maintains a large pool of engineers located throughout the entire service territory, an available consultant is typically near to assist. Progent can in addition offer on-premises service to the majority of zip codes in the United States within 24 hours of answering a support call. Progent's remote technical support team has provided help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Office Access 2010 Software Programming
Progent's Microsoft Office Access consulting experts can provide cost-effective online support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced help for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access programming and database management.
Progent's Consulting for Network Support Companies
Progent's expertise for network support companies enables you to take advantage of Progent's consulting engineers while retaining your own service brand as a seamless arm of your IT services staff. To find out about Progent's consulting for IT service providers, visit Progent's support services for IT support businesses.
VoIP Integration Consulting Expertise for Telecommuters
Progent can assist small and mid-size organizations to implement IP voice solutions to give their at-home workers the advantage of transparent access to the corporate phone infrastructure. For information about how Progent's experts can assist your remote workforce to deploy and debug VoIP technology, go to VoIP consulting expertise for at-home workers.
Progent White Paper: Outsourcing Advantages
Progent has produced a white paper that discusses the advantages a small company can derive by outsourcing IT management services. To view this summary and learn the reasons outsourcing can reduce expenses, streamline administration, and maximize productivity,
visit Small Company IT Outsourcing Advantages.
Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda,
and other cities throughout Contra Costa County, the San Francisco Bay
Area, the Monterey Peninsula and the California Central Valley.
If your small business is in Contra Costa County
and you are in need of computer support, IT outsourcing, or top-level services from a Progent professional,
call 925-362-2400 or visit Contact Progent.