Onsite Service Available in Fremont, Newark, Milpitas, Union City

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills
Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can deliver small businesses a variety of IT outsourcing services highlighted on Progent's web site. The following links contain details a few of the services and benefits Progent can provide for companies in the Fremont area include:

CISM Premier Security Management Experts
Progent can provide the services of CISM Certified security management experts. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of performance that IT security professionals are expected to master. It gives business management the confidence that those who have qualified for their CISM certification have the background and capability to deliver effective security administration and support consulting.

SIP Trunks and Cisco CUBE Integration Consultants
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration consultants can assist organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent offers cost-effective remote or on-premises expertise to help you to migrate efficiently to an advanced unified communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.

Progent's ProSight IT Asset Management service
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.

NetApp MetroCluster Disaster Preparedness Consulting
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to deliver fast, zero data loss disaster recovery between sites that are up to 185 miles (300km) apart from each other. Progent offers the skills of a certified NetApp MetroCluster expert who can assist you to plan, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network, and testing your DR solution to prove adherence with information assurance standards and government mandates.

Microsoft Skype for Business Support
Progent's Skype for Business consultants can provide remote and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up HA solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco UC. Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business solution that meets regulatory requirements.

Mac Support
Progent's engineers offer Mac users a range of services such as remote Apple macOS and OS X desktop support, help with Mac software, Office 365 Outlook for Mac and Microsoft Exchange integration, Apple macOS and OS X security and connectivity engineering, integration between Apple macOS and OS X and Windows environments, and one-on-one training. For business systems built solely on Apple macOS and OS X or for environments that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the experience and depth to handle the challenge of designing, configuring, and supporting a network infrastructure that is dependable, safe, fast, and supportive of your business objectives.

Accounting Software Development and ERP Support
Progent's Experts Team offers in-depth help in specific software areas, allowing you to create fast, inexpensive and cohesive network solutions that fit the individual requirements of your company. Progent's application development consultants can help you to benefit from Microsoft's major business packages by providing a range of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting, Dynamics GP Business Accounting Software training and programming, Microsoft Dynamics NAV (Navision) Software support, Microsoft Dynamics SL Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) configuration.

Network Firewall and Virtual Private Network Support
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers enterprises expert support for products from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec-Raptor. Progent can show you how to create a detailed security plan and select appropriate products from a variety of suppliers to achieve your security goals while sticking within your spending limits.

Progent White Paper: Outsourcing Benefits
Progent has put together a report that summarizes the advantages a small business can derive from outsourcing IT support services. To view this white paper and learn the various ways outsourcing can reduce costs, simplify administration, and maximize productivity, visit Small Firm Information Technology Outsourcing Advantages.

Progent can deliver onsite IT help, remote troubleshooting services, and optional 24x7 emergency assistance in Fremont, Newark, Milpitas and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you need technical support, IT outsourcing, or top-level services from a Progent consultant, call 510-933-0400 or visit Contact Progent.