Onsite Service Available in Fremont, Newark, Milpitas, Union City

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills
Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can deliver small and midsize companies a wide selection of network support options featured on Progent's web site. The following links contain details a few of the services and benefits provided for businesses in the Fremont area include:

Colocation Center Migration and Consulting
There are hundreds of enterprise-class colocation centers in the and major cities across the United States, and Progent's colocation support team can improve your network's fault tolerance and performance by helping you select a colocation facility that meets the particular needs of your company such as geographic proximity, space, communications, affordability, and value-added features and services. Progentís data center IT services are designed for businesses with hardware located at co-location hosting sites and in need of timely on-site assistance at the colocation site as well as remote support from Microsoft and Cisco Certified experts. Progent offers a variety of collocation center consulting services including system architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and installation of high availability configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning fault tolerant server cluster configurations.

VMware Site Recovery Manager (SRM) Disaster Recovery Consultants
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent runbook for restoring services rapidly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and maintain a disaster recovery solution based on VMware Site Recovery Manager.

Progent's Technical Response Center Customer Commitment
Progent's Technical Response Center (TRC) is dedicated to providing the highest quality of remote computer support available for emergency as well as non-critical issues. For urgent issues that impact multiple workers, crucial personnel, or a line-of-business application, the Technical Response Center will engage within an hour. For standard issues, the TRC is committed to respond in two hours or less. In all cases, your trouble ticket will be generated quickly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on each corrected problem to confirm you are comfortable with the resolution and willing to close out the trouble ticket. Find out more about Progent's TRC Customer Commitment.

Office Access 2010 Software Programming
Progent's Microsoft Office Access developers and consultants offer cost-effective remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application development, database migration, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Office Access programming and database management.

Wireless Solutions
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can help your IT team to design, deploy, manage and troubleshoot wireless ecosystems that are compliant, robust, expandable, simple to administer and use, ready to support your vital workloads, and transparently integrated into hybrid cloud environments. Online and onsite support offered by Progent span a selection of wireless solutions such as smartphone integration and management, Wi-Fi network planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

VMware NSX Virtual Network Consulting
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

Exchange 2016 DAG Consultants
Microsoft Exchange 2016 Server improves the speed and simplifies the deployment of Database Availability Groups (DAGs), which provide automatic failover for high availability (HA). DAGs in MS Exchange Server 2016 reduce failover delay by an estimated one third relative to Microsoft Exchange Server 2013. Additional improvements cover setup defaults that enforce leading practices for disaster recovery. Progent's certified Exchange experts can provide DAG consulting services to assist your business to plan, implement and maintain a DAG environment the offers world-class protection for your Exchange mailbox servers.

White Paper: Benefits of Outsourcing
Progent has written a white paper that discusses the advantages a small organization can realize by outsourcing IT management functions. To read this white paper and learn how outsourcing can reduce costs, streamline management, and enhance productivity, visit Small Business IT Outsourcing White Paper.

Progent provides onsite computer support, phone-based troubleshooting support, and optional 24x7 emergency assistance in Fremont, Newark, Milpitas and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are in need of computer support, information technology outsourcing, or high-level services from a certified Progent professional, call 510-933-0400 or visit Contact Progent.