Onsite Service Available in Fremont, Newark, Milpitas, Union City

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills
Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can provide small organizations a wide selection of network consulting options highlighted on Progent's web site. Below links describe some of the support services and advantages provided for businesses in the Fremont area include:

SQL Server 2019 Integration Expertise
Progent's certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with experts in system planning and integration, application development, database administration, and cybersecurity. To learn more, visit SQL Server 2019 integration consulting expertise.

Exchange 2010 Digital Voice Consulting
Improvements in Exchange Server 2010 for software-driven voice messaging include speech-to-character conversion for rapidly scanning your voice mail instead of listening to every message, automatic attendants to greet callers and assist them to navigate your voice messaging system, rules-based answering processes to forward or filter incoming calls depending on Caller ID or contact data, and text messaging alerts about missed voice calls or messages. While Exchange 2010 remains a widely used unified messaging solution, more powerful versions of Exchange Server have supplanted it. Progent's Exchange 2010 experts can assist you to maintain and troubleshoot your existing Exchange 2010 deployment. Progent's Microsoft Exchange Server 2016 experts and Exchange Online cloud solutions specialists can also assist you to assess the business advantages and technical risks of upgrading to a current, release of Exchange.

Microsoft Windows 10 Planning Support
Progent's Windows 10 planning and migration consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and migration support for Windows 10 offered by Progent's consultants include ROI estimates, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and post-migration technical help.

Configuration and Troubleshooting Help with ASA 5500-X Firewalls with Firepower Services
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, configure, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft SCCM and Intune Consulting
Progent's Microsoft-certified consultanting team offers System Center 2012 Configuration Manager planning and deployment, Microsoft System Center 2016 Configuration Manager cloud integration, and Intune integration help to centralize and simplify the management of your PCs and web-facing tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2016 from an older device management platform or assist you to modify your existing SCCM 2016 environment to support your evolving IT requirements.

ProSight Data Protection Services Managed Cloud Backup and Recovery
ProSight DPS managed cloud backup services from Progent offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and allows fast restoration of vital data, apps and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Find out about the complete ProSight series of affordable network management outsourcing services for small and medium-size businesses

Cisco Unified Communications Manager and CallManager Consulting
Progent can provide remote or onsite access to a certified CCIE specialist to assist you to plan, implement, manage and troubleshoot converged communications environments supported by Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds assisting companies of all sizes to build advanced collaboration solutions by delivering services that include Unified Communications Manager (Unified CM) and Cisco CallManager planning and deployment, Voice over IP and IP video phones configuration, and wireless VoIP phone deployment. Progent can help you with Cisco's entire library of UC applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express, and Unified Mobility.

SQL Server Programming Help
Progent's SQL Server developers can assist you to build and support database applications based on the SQL Server RDBMS. Progent adheres to industry best practices to build efficient, easy-to-manage SQL Server applications and is able to team with a client's IT staff to complete programs in a timely and cost-effective way. Progent for can help you to build Microsoft SQL Server solutions by offering a broad array of professional support services such as requirements analysis, database modeling, data integrity, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, clustering, consolidation of stored procedures, synchronization solutions, security and compliance, and disaster recovery/business continuity planning.

Data Backup and Recovery Consultants
Progent's data backup consultants offer support for a wide range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops as well as notebooks and handhelds. Progent can help you with leading data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost and fully managed service for secure backup/disaster recovery.

Business Application Programming and Enterprise Resource Planning Support
Progent's Experts Team provides in-depth expertise in specific application areas, enabling you to craft fast, inexpensive and complete IT solutions that fit the individual requirements of your company. Progent's software developers can assist your company to benefit from Microsoft's major business applications by providing a range of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting services, Dynamics GP Accounting Software training and programming, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Business Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) configuration.

CRISC-certified Risk Management Expert
The CRISC certification program was established by ISACA to verify a consultant's ability to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist your company to create and carry out a risk management strategy based on industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.

White Paper: Outsourcing Advantages
Progent has published a white paper that explains the advantages a small business can derive by outsourcing IT management functions. To view this white paper and find out the various ways outsourcing can conserve costs, simplify management, and enhance efficiency, click Small Company Information Technology Outsourcing Benefits.

Progent can deliver onsite computer assistance, online technical services, and optional 24x7 urgent assistance in Fremont, Newark, Milpitas and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are in need of technical support, IT outsourcing, or high-level services from a Progent consultant, call 510-933-0400 or visit Contact Progent.



An index of content::


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  • ProSight Data Protection Services Professional
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    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.

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  • On-site Support Meraki Wave 2 AP Meraki MR84 Access Point Online Technical Support

  • Mid-sized Company Small Office Network Consultant
    Cisco Experts Information Technology Outsourcing Firm Mid-size Company

    Progent provides IT services for mid-size companies with 100 to 250 network clients. The mid-size company or work group has typically been an underserved segment of the market for network support services. The overhead and service delivery practices of major third-party support firms make them too costly for the typical mid-size company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information network whose complexity and sophistication are often similar to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office technology and 24x7 server monitoring, significantly lowers the network support costs of an SMB while providing the small organization with big-company service from certified, IT experts knowledgeable in a wide range of midsized business technologies. If your mid-sized organization or small business is searching for levels of IT help appropriate by a mid-size office without budgeting big-company costs, call Progent.

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  • Check Point Software Cybersecurity Firms
    Security Contractor Check Point Firewalls

    Progent's Check Point consultants can help you choose and configure Check Point Software Firewall and VPN software and hardware powered by Check Point Software's technology to provide an affordable and effective security defense for your IT network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single stop for continuing technical support, maintenance, education, and consulting services.

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    SCOM 2012 Application Monitoring Support

    Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and fixing SCOM environments and can provide organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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  • Private Cloud Virtual Datacenter Hosting Consultant Services Engineers Private Cloud Virtual Datacenter Hosting
  • ProSight DPS Cloud Backup Services Information Technology Consulting ProSight DPS Cloud Backup Services Support

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    Microsoft Office 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange components to lower capital expense and administrative overhead. You can use Office 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your organizations to assess the potential advantages of Exchange Online, plan a solution that aligns with your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your management staff and users, and provide as-needed consulting and technical support.

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  • Colocation Facility On-site Support
    Collocation Migration Consulting

    Colocation data centers allow companies to share world-class facilities for housing computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all aspects of your colocation program including selecting and migrating to a colocation site, designing network topology, specifying required equipment, on-premises and remote maintenance, setting up online network administration, and education your support personnel.

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  • Network Professional Contract Job
    Freelance Microsoft Consultant Careers

    If you are a network consultant with technical support expertise, teaming with Progent and working for our customers will expand your skills via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's focus on offering IT consulting and technical help to small companies will give you the chance to work in depth with decision makers and add tangibly to the growth of exciting organizations. Also, Progent's virtual office network provides state-of-the-art technology for remote service and wireless connectivity to allow you to come up with fast fixes when you take on mission-critical issues.

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  • SCCM 2007 Device Management Troubleshooting SCCM 2007 Hardware Inventory Consultants
  • SQL 2012 Network System Support Consultant Newark, CA Silicon Valley Information Technology Consulting Company Microsoft SQL 2014
  • SQL Server 2012 Security Online Consulting SQL Server Analysis Services IT Services
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  • SharePoint 2019 Power BI Gateway Support and Help Online Consulting SharePoint Online Migration
  • SharePoint Foundation IT Consultants SharePoint Business Connectivity Services Specialists
  • SharePoint Server 2007 Online Help SharePoint Setup and Support
  • Shared Helpdesk Consultant Services Supplemental Service Desk Online Support Services

  • Integration Support ProSight Server and Endpoint Management
    ProSight Windows Desktop Management Consultants

    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so all looming problems can be addressed before they have a chance to disrupt productivity.

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  • Dynamics GP eConnect Consultancy
    Microsoft Dynamics GP Integration

    Progent's seasoned application designers and software developers can assist your company to create enhancements to Microsoft GP that support the unique requirement of your organization while retaining the advantages of Windows integration. Progent can also offer help with a range of software development technologies that can be used to build integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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  • Fault Tolerant Data Center Online Support
    Non-stop Network Specialists

    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience assisting small organizations to minimize system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT design, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity experts can assist your company to develop and validate an efficient business continuity strategy that aligns with your business needs and budget. Progentís disaster recovery specialists can assist you to architect, implement, and manage resilient technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location data centers.

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  • Small Business On-site Support Top Small Office Online Support
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  • Solution Providers Windows 7 64-bit Upgrade Microsoft Windows 7 Engineer

  • 24-7 Penetration Testing Security Organizations
    Security Penetration Testing Cybersecurity Companies

    Stealth intrusion checking is a key component of any comprehensive IT system security plan. Progentís security experts can run thorough penetration checks without the awareness of your company's internal IT staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event history monitoring are correctly set up and consistently observed.

  • SonicWall TZ600 Firewall Security Organizations SonicWall Gateway Security Suite Auditing
  • Specialist SMS Server 2003 Migration SMS Server Upgrade Support and Setup
  • Specialist SharePoint Immediate Support and Integration SPS 2007
  • Supplemental IT Staffing Services Consulting Services Immediate IT Staffing Services IT Consulting

  • SCCM 2012 Patch Management Computer Consultants
    SCCM 2012 Migration Computer Engineer

    Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, Microsoft SQL SSRS, and IIS.

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  • Unity Support and Setup
    Help and Support Cisco Jabber

    Cisco Cisco Unified Communications Manager, previously named CallManager, is the core of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a modern IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and on-premises support to help organizations of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum business value. Progent's consultants can assist with any facet of CUCM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.

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  • System Center Operations Manager Support Outsourcing Comprehensive Event Management Engineer
  • Tech Consulting Microsoft Solutions Framework Project Methodology Microsoft Consulting Best Practices IT Consulting Firm
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  • Telecommuter Job Network Support Sydney, Melbourne, Brisbane, Australia MCSE Support Job Opportunity Perth Australia

  • Consulting Services NetApp MetroCluster Synchronous Replication
    Engineers NetApp SnapMirror

    Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.

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  • Top Quality Apple OS X Consulting Configuration Macintosh OS X
  • UNIX Consulting Services Solaris Security Consultancies
  • Urgent Cisco VoIP Consulting Services Cisco 520 Router Specialists

  • VPN Integration Services
    Remote Access Technology Consulting

    Cisco's security and remote access technology for small companies offer a comprehensive line of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your business objectives.

  • Urgent SQL Server 2016 Monitoring Technical Support Services SQL Server Analysis Services Remote Consulting
  • Urgent Solaris Upgrading Biggest Solaris Upgrade

  • Professional network piloting Lab
    24 Hour System Pilot Testing Lab Professional

    Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent customers who lack sufficient internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.

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  • Voice Over IP Network Consultants IP Communications Professional
  • Wave 2 wireless controller Remote Troubleshooting Wave 2 wireless controller Online Technical Support
  • Web Site Programmer eCommerce Developer Firm
  • WiFi Engineer Cisco wireless controller Online Support
  • Windows Hyper-V 2016 Containers On-site Technical Support Network Consultant Hyper-V 2016 Management
  • Windows Server 2008 BranchCache Professionals Windows Server 2008 R2 On-site Technical Support
  • Windows Server 2016 Hybrid Integration Consultant Windows Server 2016 Security and Compliance Online Support Services
  • Windows Server Essentials Hyper-V Replica Specialist Engineers Windows Server Essentials Remote Web Access
  • Windows System Consultant Milpitas Windows 2008 Server Migration Companies Fremont Alameda County
  • Windows and Solaris Technical Support Windows, UNIX, Solaris Network Consultants
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  • Integration Support Windows Server 2019 Windows Admin Center
    Microsoft Windows Server 2019 Online Help

    Progent's certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.

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