Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally
Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent can provide small businesses a broad range of network support options highlighted on Progent's web. The following links describe a few of the services and benefits available for companies in the Tri-Valley area:

Progent Test and Training Lab
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento can be used for piloting mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.

Power BI Consulting Services
Progent's Power BI consultants can assist your business to plan, deploy, manage, enhance or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can assist you implement and administer an on-premises, cloud, or hybrid network model to run Power BI. For details, see Progent's Power BI integration consulting.

Mac Experts
Progent's consultants offer Apple macOS and OS X clients a variety of IT services including online Mac desktop support, help with Mac software, Office 365 Outlook for Mac and Microsoft Exchange consulting, Apple macOS and OS X protection and network infrastructure consulting, integration between Mac and Windows environments, and one-on-one training. For business networks based exclusively on Mac or for environments that utilize a combination of Mac, Linux, and MS Windows-powered servers and desktops, Progent has the experience and knowledge to handle the challenge of designing, configuring, and supporting a network infrastructure that is dependable, safe, efficient, and supportive of your company's objectives.

Wireless Solutions
Progent's wireless technology consultants have wide-ranging expertise in the implementation and maintenance of wireless networking technology and can help your IT team to design, configure, manage and repair wireless ecosystems that are compliant, resilient, scalable, simple to manage and use, ready to support your critical applications, and seamlessly integrated into hybrid cloud environments. Remote and onsite support offered by Progent cover a variety of wireless technologies such as smartphone and tablet integration, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Endpoint Device Security Protection Services for a Remote Workforce
Progent can help small and mid-size businesses to set up endpoint security defense solutions and deliver response expertise for at-home workers. For information about Progent's endpoint device security protection services for at-home workers, refer to endpoint security defense solutions for an at-home workforce.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and more secure Active Directory environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and restore, and increased uptime. For details about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

SQL Server 2014 Consulting and Development
SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services such as planning, configuration, administration, troubleshooting, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment. If your organization is already running Microsoft SQL Server 2014, Progent can assist you to perform a smooth transition to SQL Server 2016.

NetApp SAN Storage Deployment and Management Consulting {Services
Progent offers enterprise customers online or on-premises NetApp SAN consulting support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably following industry best practices.

Progent White Paper: Why Outsource?
Progent has put together a white paper that explains the benefits a small company can realize by outsourcing IT management services. To read this document and learn the reasons outsourcing can reduce costs, streamline administration, and maximize productivity, visit Small Company IT Outsourcing White Paper.

Progent offers onsite IT assistance, remote troubleshooting support, and optional round-the-clock emergency assistance in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you require computer help, information technology outsourcing, or top-level services from a certified Progent consultant, call 925-621-2400 or visit Contact Progent.