Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally
Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent offers small and midsize organizations a variety of network support options highlighted on Progent's web. Below links describe some of the support services and benefits provided for businesses in the Tri-Valley area:

Microsoft Windows Desktop Virtualization Engineers
Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services streamlines client connectivity, enhances responsiveness, tightens security, centralizes management, and offers a nearly transparent client environment. Progent's desktop virtualization consultants can assist you to evaluate the strategic benefits of Microsoft's virtual desktop solutions, set up test and production environments, improve your network infrastructure to accommodate virtualized clients effectively, evaluate and remediate security issues, and train your IT administrators to follow best practices to achieve maximum payback from client virtualization.

Spam Filtering and Email Encryption Services
ProSight Email Guard is Progent's spam and virus security solution that uses the technology of top data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. Read about the entire ProSight line of low-cost network monitoring and management services for small businesses

MS Exchange 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients. For details, see Progent's MS Exchange 2019 Server integration services.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist your business to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent also offers remote and onsite training to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT network.

Barracuda Backup and Disaster Recovery Consulting and Management
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to plan, integrate, manage and repair a BDR system based on Barracuda technology. For details, see Barracuda Backup and disaster recovery consultants.

System Center 2012 Virtual Machine Manager (SCVMM 2012) Consulting and Support Services
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment. Progent also offers SCVMM 2016 migration expertise to help you to design and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from new security features, more affordable VMM storage fabric, and other enhancements.

Cisco CCIE premier Network Engineers
Progent can provide easy, quick, and economical access to registered CCIE consultants. CCIEs are elite network experts who earn this prestigious certification only through strenuous testing by Cisco. CCIEs are able to resolve the most complex problems surrounding network planning, implementation, troubleshooting, and maintenance. Progentís CCIE experts work intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing fixes or acquiring patches to correct anomalies. Progent can provide fast access to a CCIE by telephone so you can receive instant help for tough network problems that are impacting your business but are outside the expertise of your local network support resources.

Dynamics GP Upgrade and System Integration Consulting
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, software development, education, and debugging since the product's debut. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, pilot, and carry out an efficient upgrade from a an outdated version of GP to the latest edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.

Meraki Cloud-managed Wireless Access Point Configuration Services
Progent's Meraki wireless access point experts provide online and onsite support to help organizations of all sizes to plan, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and firewalls to create a seamless ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device. (Check out Meraki switches consulting and troubleshooting services.)

Progent White Paper: Outsourcing Benefits
Progent has produced a white paper that explains the benefits a small business can realize from outsourcing network management services. To view this document and learn the reasons outsourcing can control expenses, streamline management, and enhance efficiency, visit Small Business Information Technology Outsourcing White Paper.

Progent offers on-premises IT help, remote consulting support, and optional 24x7 urgent assistance in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you need computer help, information technology outsourcing, or top-level services from a certified Progent consultant, call 925-621-2400 or visit Contact Progent.