Network Support for Mid-size Businesses
Full Documentation of IT Services
and the Central Valley
Additional Topics of Interest
Fault Tolerant BGP Technology Consulting
Fully Redundant Internet Network Consulting Services
Progent's Cisco-certified network consultants can help you design an affordable, high availability Internet connection architecture that can achieve non-stop Internet connectivity through a wide range of fault tolerant Internet access products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you apply the latest technology for high availability Internet connectivity to implement an economical, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet access.
Office 365 Excel Integration Remote Consulting
Support Microsoft 365 Excel Integration
Progent can help you to evaluate the many subscription options offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly combine local and cloud products and services.
Onsite Technical Support Hornetsecurity Altaro VM Backup and Hyper-V
24-7 Altaro VM Backup Offsite Online Support Services
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite consulting services to help you to plan, deploy, optimize and debug a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Deploying Phase: Implementation Repair Installation
Envisioning Phase: Requirements Definition Tech Consulting
In conducting IT tasks for enterprise customers, Progent follows a phased approach driven by defined milestones in order to meet financial, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional implementation. All facets are documented to make available a detailed description of IT services performed and to help in downstream system support.
wireless VoIP phone integration Configuration
wireless IP phone integration Consultant Services
Cisco's wireless VoIP phones are hardened wireless handsets intended for workers who are on the move within office, warehouse, retail or other environments where IT management requires portable phones that provide more control, security and durability than is achievable with the BYOD style of mobile collaboration. Integration of Cisco's wireless IP phones usually demands that you configure and optimize many components of your Wi-Fi infrastructure such as APs, switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer online and on-premises support to help you build and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Immediate Cisco Certified Expert Setup and Support Fault Tolerant Internet Connection
Fault Tolerant Internet Connection Online Support Services
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small organizations to reduce network downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can help you to develop and test an efficient business continuity strategy that matches your business needs and budget. Progent's disaster recovery engineers can assist you to design, implement, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
Configuration Great Plains Accounting Software
Microsoft Dynamics GP ERP Onsite Technical Support
Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management platform that integrates information and operations throughout your business, communicates easily with other applications, and connects workers, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Virtualization Specialist
Virtual Server Consulting
By using virtual servers, businesses can run many virtual machines on one physical server. Virtual server technology allows companies to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are also the enabling technology for building private clouds, which provide major advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while enhancing information security, network reliability, and recoverability. Other useful server management options are server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you in all aspects of server consolidation and administration to enable your business to cut costs and save time.
Windows 8.1 Remote Desktop Network Security Consulting
Windows 8.1 Migration Small Business Network Consulting Company
Windows 8.1 is designed to power computers from smartphones and slates to power-user desktops. An abundance of new and improved features, such as touch screen interface and iconic tile user interface, offer a wide range of benefits for companies who understand how to put them to work. Progent's Microsoft-certified consultants can help get your business up to speed with Microsoft Windows 8.1 and show you how to derive maximum business value from the product's various new and enhanced technologies.
Computer Consultants ISA 2004 Enterprise Edition Server
Setup and Support ISA 2004 Server
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for information systems with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security requirements without limiting your productivity.
Top Consultant ProSight Reporting Infrastructure Monitoring
Remote Support Services ProSight Reporting Network Infrastructure Management
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Wireless LAN Consultant Services
Emergency WiFi 6/6E System Design Professional
Progent can help you design, deploy, manage, monitor, and troubleshoot an efficient Wireless LAN infrastructure, recommend sensible products, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a thorough 802.11x system security plan that is well integrated with the security plan for your entire corporate network.
MRP Development Group
MRP Integration Firm
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training classes tailored to address your specific needs. Progent's experts also can help you build and support a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
ProSight VM Security Engineer
Hyper-V Security Remote Support
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also assist your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware.
An index of content::
At Home Workers Security Technical Consultant
Teleworker Endpoint Security Online Troubleshooting
Progent can help small and medium-size companies to configure network security protection systems and deliver response services required for a remote workforce.
Remote Workers Online Support
Consultants Call Desk for at Home Workforce
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Support Firm Microsoft Certified Application Developer (MCAD)
24x7x365 Certified Novell Administrator (CNA) Support Outsourcing
Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer support providers have accredited testing plus extensive real-world experience so that Progent's clients can engage Progent's support with trust. Often, vendor credentials such as the CCIE confers privileges for significantly better vendor assistance than is available to uncertified service providers, enabling Progent to offer customers a higher class of computer service. In other cases, recognized credentials such as CISSP or ISSEP for IT security can help enterprise customers to show compliance with regulatory requirements by using the services of accredited industry experts.
Microsoft Certified SQL Server 2014 Performance Tuning Online Help
SQL Server 2014 Capacity Planning Computer Consultants
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services including system design, deployment, administration, remediation, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
Microsoft and Cisco Authorized Expert Threat Assessment Compliance Auditor
Security Certification Penetration Testing
Progent's certified security experts can run NodeZero-powered PEN tests to verify your security monitoring and protection systems and policies are properly configured and effective.
MRTG Online Troubleshooting
Nagios for Linux Engineers
Network monitoring commonly consists of observing a network's resource usage in order to uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's system integration consultants can help you use both these tools to optimize and repair your network. Progent's Linux support professionals provide small businesses and developers assistance with managing and supporting UNIX/Linux and Solaris systems that coexist with Microsoft-based products.
Linux Network Monitoring Computer Engineer
Nagios Support and Help
Network monitoring commonly involves tracking a system's resource utilization to help identify data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be used to monitor multi-OS environments where Linux and Windows operate together. Progent's network support consultants can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support services offer small companies and developers assistance with managing and servicing UNIX and Linux networks that coexist with Windows-based technology.
Meraki MR52 Access Point Configuration
Meraki Wireless Access Point Computer Engineer
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for centralized management.
Windows 2003 Server Remote Troubleshooting
Specialists Microsoft Windows 2003
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer help and expert consulting for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, update, and support offerings include network design, installation, project management, in-person and off-site technical support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
City Government Consulting
Consultant Services County Government Exchange
Progent has extensive experience delivering a full-spectrum of online network support and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced online network support and has delivered network support to clients in all 50 states. Online support saves travel costs and resolves issues more quickly than onsite service calls.
Private Cloud Virtual Datacenter Hosting Specialists
Private Clouds for Small Businesses Consultant Services
Progent's ProSight Virtual Hosting service combines proven virtualization technology, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small companies with a comprehensive IT outsourcing solution that improves network availability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual machine configured and supported by Progent's computer service experts.
Server Virtualization Technology Consulting Services
Engineers Server Management
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more efficient use of physical computers, streamlined operations, enhanced network uptime, and easier management. Typical uses for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and affordable quarantine of software development or pilot testing environments from production systems.
Microsoft Windows Server 2008 R2 Specialists
Microsoft Windows Server 2008 R2 Professionals
Microsoft Windows Server 2008 is a major advance in making IT systems more secure and available, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Windows Server 2008 by providing consulting, technical support, education, temporary staffing, monitoring, and security expertise.
ProSight Reporting Infrastructure Management Online Consulting
Open Now ProSight Reporting Remote Infrastructure Management Professional
ProSight Reporting is a growing family of in-depth reporting tools created to integrate with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ransomware cleanup and restore Consultancy
Specialist ransomware cryptoworm recovery
Progent's seasoned ransomware recovery experts can help you to reconstruct an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Information Technology Consulting SharePoint Server 2007
Office SharePoint Server 2007 Information Technology Consulting
Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common spot for your workers or clients to access, organize, distribute and manipulate relevant information, documents, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they've created in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help you to maintain your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.
Amazon Marketplace Web Service programming Development Company
Amazon MWS integration Contract Development
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Web Design Firms
Dynamics Integration
For custom application development, Progent can provide programming consultants to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Firepower Services Support Outsourcing
Firepower Management Center IT Services
Progent's experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Information Risk Evaluation Consultants
Open Now Cybersecurity Assessment Engineer
Progent offers special security packages designed to deliver larger institutions an objective and thorough security audit from a team of premier security engineers. All Progent's security assessment packages incorporate a collection of services including network scans from within and from beyond the corporate security perimeter, professional analysis of scanned data by accredited security consultants, creation of a paper explaining the findings, plus an interactive high-level executive outbrief and a detailed live review for in-house network managers.
24 Hour Dynamics NAV ERP Design Firms
Biggest Setup and Support Dynamics Business Central
Progent can provide online and onsite configuration, migration, application development, reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Consult macOS Online Troubleshooting
Mac Remote Technology Professional
Progent provides national remote technical support and troubleshooting services for companies who run macOS and OS X environments or whose information systems feature a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X clients a range of IT services including desktop assistance, upgrading to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help provides maximum return for your IT dollar by preserving client productivity and shortening the hours charged for computer repair services. Sophisticated online support technology and experienced technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of telephone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security specialists to assist you with the most difficult network issues.
Database Development Services
Cisco and Microsoft Certified Expert Database DBA Remote Technical Support
Progent's Microsoft-certified relational database consultants can provide businesses of any size remote support for leading database products including MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and configuration, application architecture and programming, administration support, synchronization strategies, capacity planning, performance tuning, migration, information security, backup and recovery systems, problem solving, and webinar training.
ProSight Reporting Remote Network Infrastructure Management On-site Support
ProSight Reporting SentinelOne Remote Network Monitoring Integration
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network asset documentation management Consultancy
ProSight infrastructure documentation management Consultants
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it.
Top Help and Support Exchange Online Archiving
Microsoft 365 Gmail migration Integration Services
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated Exchange components to reduce capital expense and management overhead. You can deploy Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a solution that aligns with your business needs and budget, implement an efficient move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your IT team and users, and deliver as-needed consulting and troubleshooting.
Consult DopplePaymer ransomware recovery
Technology Professional Conti ransomware recovery
Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
64-bit Computing Professional
64-bit Upgrade Network Consultants
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs that you want to retain plus the new 64-bit versions of software you plan to run.
Monitoring and Reporting Network Consultants
Urgent Remote Monitoring and Reporting Network Consultant
Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can afford a level of network stability that was previously limited to enterprises. Progent can provide a variety RMM options available as low-cost services created to help your company to detect and resolve a an array of IT network issues before they get big enough to disrupt productivity.
LockBit ransomware hot line Consulting
ransomware removal and restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Security patch management Consultancy
Endpoint patch management Consultant
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and health monitors.
SharePoint Workspace 2010 Configuration
SharePoint Excel Services IT Consulting
Progent's Microsoft-certified consultants offer affordable remote support and programming services to assist you to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as intranets, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular desktop applications including Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Development Companies .NET C#
Programming Firms .NET IoT
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps rapidly and affordably.
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