Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a DR/BC plan.
Microsoft Windows Server 2008 is a major advance in making information networks more protected and available, simpler to virtualize and manage, higher performing, and able to offer a better environment for web publishing. Progent can assist your business get the most from the enhancements incorporated into Windows Server 2008 by delivering certified consulting, support, education, staffing, monitoring, and security expertise.
Progent's expert application designers and software developers can help your company to create enhancements to Microsoft GP that support the unique needs of your business without losing the advantages of Windows integration. Progent can also provide expertise with a range of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
SQL Server Replication Consultant Services SQL Coder
Progent's certified SQL Server developers and database administrators can provide remote consulting to help businesses of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer help with any element of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, functions as the foundation of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating closely with unified messaging apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable remote and onsite expertise to assist organizations of any size to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent can help with any aspect of Unified CM setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent's Check Point Software firewall consultants can help you design, configure, and administer firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's subscription-based security services. Progent can also help you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's next-generation security gateways.
Progent can provide the services of an accredited consultant with expertise integrating products from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, configure, upgrade, or maintain a video conferencing environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure engineers who can help businesses of all sizes to build and maintain a network that delivers the performance, reliability, security, and scalability you need to support your telepresence environment.
Progent offers the support of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Progent's Microsoft-certified professionals have more than 10 years of background delivering unified communications support for companies ranging from small offices to global enterprises. Progent provides affordable consulting for all versions of Exchange Server to strengthen email and virus security, configure high availability email systems, and facilitate remote and mobile email connectivity. Progentís Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent provides support for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent information assurance expert. The interview is designed to help assess your organization's ability either to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your company's requirements.
Remote management cards give network administrators full control of a server without the need for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote management cards to deliver efficient remote technical support. Progent is familiar with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Progent can provide expert remote consulting services to help businesses connect their networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that combine physical IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud integration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Office 365 is Microsoft's expanding suite of client productivity programs and cloud-hosted services available on a subscription basis. Office 365 programs and cloud services are offered in a variety of product bundles intended for customers from students and households to global enterprises. Progent can provide quick and easy remote access to consultants with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
Progent's consultants have supported Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, software development, education, and debugging since the product's original release. Progent offers advanced expertise for upgrading legacy Dynamics GP ERP systems. Progent can help your business to design, validate, and carry out a cost-effective migration from a an outdated version of GP to the latest release of Microsoft Dynamics GP.
Progent's Microsoft-Premier SQL Server engineers offer a range of support services to help small and midsize businesses to design, implement, administer, and troubleshoot SQL 2008 solutions in order to realize the optimum competitive benefit from this advanced information management technology. In addition, Progent can provide help with network architecture, company-wide security, and application development to increase the strategic value of your SQL Server 2008 network.
Progent's ProSight portfolio of managed services are designed to provide organizations who maintain minimal in-house IT support staffs with affordable access to world-class management tools and technical expertise. Benefits of the ProSight line of managed services include flat-rate network management expenses, automation of common administrative processes, continual absorption of new information technology, smooth transition from older systems to up-to-date solutions, improved fit between information technology with business goals, guidance from veteran IT consultants, and allowing management to focus on business instead of ever-changing information technology.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 migration.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as lower capital expenditures, savings on operational expense, improved management focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to move from a legacy version of SCVMM or from a third-party management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.
Progent can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can assist you to build a software foundation that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent can help your organization to design a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped structure. These improvements favorably impact vital facets of IT including manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based management and world-class protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent offers nationwide remote technical support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose IT systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants offer Mac clients a variety of services such as desktop support, upgrading to the current edition of OS X from earlier editions of Mac, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online IT help offers maximum return for your IT budget by protecting user efficiency and limiting the time billed for computer repair services. Advanced remote access utilities and experienced service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In most of situations your network problems can be dealt with by telephone or via a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to help you with the toughest network issues.
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.
Progent offers fast access to the skills of seasoned Wi-Fi specialists who can assist organizations to assess the value of Ubiquiti UniFi wireless APs for your company and assist you to design, install, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to select, provision, and position Ubiquiti UniFi wireless APs for your required coverage and throughput.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Certified network support experts. With Progent's affordably priced IT support packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class reliability, security, and productivity.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for key workloads by offering centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite support to help organizations of any size to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progentís colocation center support services are designed for companies with equipment located at IDCs or data center colocation hosting facilities and requiring timely on-site assistance at the co-location site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of data center and IDC and collocation consulting services including system topology analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, design and installation of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server and storage cluster systems.
Progent's CISM-certified security staff can show you how to protect your Mac network through expert services such as performing security tests, clean up after virus and worm attacks, setting up firewalls, integrating secure off-site and mobile access, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular goals of your business information system.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from on-demand design review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent's Microsoft-certified engineers offer affordable remote support and programming services to help your business to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as intranets, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs like Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier releases of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you intend to retain plus the new 64-bit versions of software you plan to install.
Progent can provide the part-time services of a seasoned CIO to offer strategic direction to help you select and support network technology to meet your present situation and that can serve as a solid foundation for your future growth. Progent's temporary Chief Information Officer services offer economic leverage to organizations who want to maximize the impact of their network expenditures but who are unable or hesitant to add one more high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a broad range and business applications, Progent is in a unique position to offer objective recommendations along with advanced technical support for creating IT systems that match the special requirements of your business.
Microsoft Windows Active Directory requires extensive hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are skilled in planning, deploying, and troubleshooting sophisticated Enterprise AD projects. Progentís areas of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy legacy software configuration objects in online AD systems, and fixing failed installations of AD and AD-integrated programs.
Progent's Microsoft-certified consulting engineers can assist you to assess the benefits of Exchange 2010 for your business and can help you to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your productivity, cutting the expense of equipment and support, simplifying administration, and consolidating your key communications technologies.
Progentís private cloud hosting allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progentís private cloud hosting service to avoid large capital costs for the purchase, upkeep, and management of network hardware and data center facilities while benefiting world-class levels of network reliability and physical security.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent is convinced that a well architected and executed network can be a vital piece for enabling any firm's success, and Progent follows this credo in our corporate system infrastructure. Progent has built a zero-downtime virtual office network that enables our staff consultants and certified contractors to offer fast and efficient support, cooperate closely on sophisticated projects, and experience career and private maturity from acting as part of a dynamic business culture of personal drive and independence.
Microsoft Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email infrastructure to reduce capital costs and management hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your organizations to assess the benefits of Office 365 Exchange Online, design a solution that fits your business needs and budget, carry out a non-disruptive migration from your current Exchange system to one that includes Office 365 Exchange Online, train your IT team and users, and provide as-needed consulting and troubleshooting.
Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact vital IT areas like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
Midsized Company Information Technology Management
For small and midsize companies, network security and regulatory compliance is excessively complex to stay ahead of but too dangerous to overlook. The largest biggest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It seems like there's no place to hide. Progent makes it economical for smaller businesses to implement vital security tasks effectively by providing the benefit of billed time to the closest minute with no minimum charge for remote support. This means you can have access to a world-class computer consultant to provide just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and creating a comprehensive security strategy.
Microsoft Windows 8.1 is engineered to power computers from smartphones and slates to power-user desktops. An abundance of innovative features, such as its touchscreen support and signature tile user interface, offer a wide selection of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist bring your business up the learning curve with Microsoft Windows 8.1 and show you how to gain significant business value from the product's various new and enhanced technologies.
Progent's CISSP-premier network security consultants can help organizations of all sizes with any aspect of IT security. Progent can help implement efficient security solutions that guard a small office from modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources spread across a mix of physical sites and public and private clouds.
Progentís private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. You can take advantage of Progentís private cloud to avoid major investments in the acquisition, upkeep, and management of computer equipment and data center facilities while benefiting the highest levels of system availability and physical security.
Progent's Solaris platform support services offer small and mid-size businesses and software developers support for managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent offers your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with an easy one-stop source to help you create and manage a protected and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progentís private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid large capital costs for the acquisition, upkeep, and management of network equipment and facilities while benefiting the highest levels of system availability and security.
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.