Additional Topics of Interest

NetDocuments Planning Professionals
NetDocs ndOffice Technology Professional

NetDocuments (NetDocs) is a cloud-based document management system designed for law practices. Progent offers online access to NetDocuments experts who can help legal departments and law firms to plan, configure, administer, tune, or troubleshoot a document management system (DMS) solution based on NetDocs.

Data Recovery Access to External Support Databases
Software Outsourcing Consultant Microsoft Consulting Best Practices

Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of IT support, executing a wide range of IT tasks for a large array of clients. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting personnel. This guarantees that you get not only world-class technical skills, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world IT problems efficiently.

Top Aironet Wi-Fi Access Point On-site Support
Aironet 2600 Access Point Online Consulting

Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises integration and troubleshooting services to help you to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, construction, and expected network traffic.

Technical Consultant Office 365 integration with on-premises environments
Remote Support Services Office 365 Gmail migration

Progent can assist your business to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.

Top Rated Microsoft Certified Expert Exchange 2016 Migration Computer Consulting
Exchange Server 2016 Migration Planning Support Outsourcing

Progent can help your business in all facets of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Amazon MWS Development
Amazon MWS Developer

Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.

Monitoring and Reporting Troubleshooting
Microsoft Operations Manager Support and Integration

Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support experts. With Progent's affordably priced network support packages, mid-size businesses can choose a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer small and midsize business information systems enterprise-class reliability, security and performance.

MRTG Online Troubleshooting
Urgent MRTG for Linux Engineers

Network monitoring ordinarily involves observing a system's resource utilization in order to identify data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux and can be deployed to observe multi-OS environments where Linux and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux support professionals offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris networks that work with Windows-based products.

Windows 2003 Server Remote Technical Support
Windows 2003 Server Onsite Technical Support

The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, installing, managing and supporting sophisticated information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.

ProSight Remote Network Infrastructure Monitoring Computer Engineer
Network Performance Analysis Computer Engineer

Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, optimize and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are kept current, captures and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need critical updates, or resolving performance problems.

Engineer Remote Server Management
American Megatrends MegaRAC Engineer

Remote server management cards give IT administrators full control over a server without the need for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical help. Progent has experience with a number of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

Support Desk Sharing Onsite Technical Support
Shared Network Support Help Desk IT Consultants

Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most problems.

Progent Management Team Computer Systems Consulting
Progent's Management Team Network Engineer

Progent's management team consists of industry veterans with years of experience providing computer consulting, technical support, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great people, and Progent stands out by having assembled a management staff that can provide customers with the top service value in the industry.

Exchange admin center Online Technical Support
Office 365 migration PowerShell Technology Consulting Services

Microsoft allows you to create seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.