Network Support for Mid-size Businesses
Full Documentation of IT Services
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Additional Topics of Interest
SCCM 2016 Endpoint Protection Online Help
Consultant Services SCCM 2016 MAM
Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, enables secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Exchange 2013 Help and Support
Microsoft Exchange Remote Technical Support
Microsoft Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key facets of IT like ease of administration, availability, security, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable online consulting and management for Exchange 2013.
Catalyst Wi-Fi 6/6E AP Layout Network Consultants
IT Services Catalyst Wi-Fi 6/6E AP Site Survey
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Barracuda Networks Firewall Configure
Auditor Barracuda Networks Firewalls
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote access, SSL VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your complete enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the skill to serve as your one-stop resource for technical help, administration, training, and cybersecurity expertise.
At Home Employees Data Protection Support and Setup
At Home Workers Data Protection Online Help
Progent can assist small and medium-size organization to design, implement, validate and troubleshoot backup/restore systems for offsite workers.
Exchange 2019 DAG Services
Exchange 2019 Upgrade IT Consultant
Progent can assist you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Microsoft Financial Software Consulting Services
Microsoft GP/Great Plains Professionals
Progent's Microsoft certified experts provide a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains family, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its segmented approach you can license only the functions you currently need, with the ability to expand clients and enlarge capabilities when necessary. Progent's Dynamics GP/Great Plains Software support engineers can help you deploy, configure and administer Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP/Great Plains.
Computer Security Cybersecurity Bulletins
Network Security Bulletins Network Security Auditor
This page contains the latest updates on security threats, fixes, and leading practices. Call or email Progent if your organization needs help protecting your system against the latest cybersecurity threats.
Microsoft Teams management Consult
Microsoft Teams PSTN Gateway Consultants
Progent can help you to plan a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Remote Workers Consultants
After Hours Remote Workers Consultant
Progent has 20 years of background assisting small and medium-size organizations to plan, install, optimize, manage, and debug computer networks that incorporate remote workers.
Email and Telephony Integration Server Consultant
Cisco Expert IT Consultants EMail Virus
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
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SMS Server Migration Integration Services
Microsoft SMS Online Consulting
Progent's certified consultants offer small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager is Microsoft's new title for the update management solution previously called SMS Server. System Center Configuration Manager provides a variety of new features to SMS Server 2003 including comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or System Center Configuration Manager effectively for automated OS and application software deployment, security patch administration, application tracking, and licensing reconciliation. Progent's engineers can also assist you to move efficiently from Systems Management Server to System Center Configuration Manager.
Jabber and OAuth Support and Setup
Network Engineer Jabber and Expressway
Progent's Jabber consultants can provide online or on-premises support to help businesses of any size to design, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the technologies that make up building an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration ecosystem.
Flexential Internet Data Center Specialist
Consultants Flexential Tampa Data Center
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of network experts based in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also assist you to plan and implement a move to the Flexential facility by providing services such as planning system configuration, specifying hardware, system configuration and testing, troubleshooting, streamling remote network management, and training your network support team.
IT Solution Providers Cisco Network Management
Contractor Cisco Network Management
Progent's Cisco-Certified network management engineers can assist you to run Cisco's network management tools alongside a variety of specialized third-party products to create a comprehensive network management strategy to keep your environment running reliably, fully utilize limited resources, protect your data, revive rapidly from device breakdown or deliberate attacks, and allow you to expand or repurpose network resources intelligently and affordably as your business grows.
UNIX Migration
Solaris Migration Consultant
Progent can assist you to design and implement an efficient transition from a Sun Solaris-based IT system to a network based on Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application experts can help you guard your data and minimize business disruption by developing an effective transition strategy that preserves your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of current environment, transition strategy and validation, MS Exchange migration services, information and application software migration, and server and mass storage migration and economization.
24 Hour ProSight Email Guard Spam Filtering Services Consulting
24-7 Consulting ProSight Spam Filtering Services
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Integration Support SQL Server
SQL 2008 Reporting Services Contract Programming
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Top Rated MCSE Expert Certified Small Business IT Outsourcing Firm Word 2016
Word 2019 Expert
Progent's Microsoft Office and Microsoft 365 experts can assist businesses to integrate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that provides fast ROI and enables better business results. Progent can help your company to interface Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems with various versions of Microsoft Office and can provide customized online training to individuals and groups.
Extended Service Desk Economics Online Support
Helpdesk Sharing Costs Online Consulting
Progent's Helpdesk management and co-management services help companies to reduce costs, enhance output, and adjust immediately to sudden changes in business circumstances.
IT Consultant Ekahau Wi-Fi 6 Wireless Site Survey
Professional Ekahau Wi-Fi Site Survey and Design
Progent's Ekahau-certified Wi-Fi site design experts can help your business to design, implement, optimize, manage and debug a Wi-Fi solution customized for your venue. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Internet Security and Acceleration Server Professionals
ISA 2000 Server Remote Technical Support
Progent's Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
After Hours Wireless Site Survey Support Outsourcing
Wi-Fi Site Survey Specialist
Progent's Wi-Fi site survey services assist you to design, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that delivers the reception, speed, density, QoS, data protection, and roaming ability your business requires. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite site survey services for validating, optimizing, and debugging an operational wireless network.
Windows Application Management Specialists
XenApp Application Virtualization Consultants
Progent's Citrix experts can help you to plan, deploy, manage, and troubleshoot a virtualized Windows application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter support experts can help your organization to manage and support an off-site datacenter that features high availability, advanced protection, and fast recovery.
Cisco and Microsoft Co-managed Call Center Computer Engineer
Support Desk Sharing Integration Support
Progent's Microsoft certified Consultants offer three ways to help medium-size and large companies develop an efficient and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations sift through the various top level Help Desk software packages on the market and determine which products may be excessively expensive, miss critical features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their in-house Help Desk staff for occasional tasks or to fill in for vacationing or incapacitated personnel.
Urgent Consulting Services XenServer Virtualization
XenServer Virtualization Technology Professional
Progent's Citrix-accredited engineers can assist your company to evaluate the business advantages of XenServer as well as other Citrix platforms, and can help your IT organization to plan, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your current Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.
Expertise for IT Service Providers Computer Consultant
Remote Support Services Consulting for Service Firms
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts while retaining your own service brand as a seamless extension of your IT consulting team.
ISA 2004 Enterprise Edition Server Engineer
Emergency Microsoft Firewall IT Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security solutions for information systems with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your network.
Amazon EC2 mobility Programming Firm
Amazon AWS migration Programming Companies
Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Server Virtualization Network Consultant
Engineers Virtual Server Technology
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and faster ROI, more efficient utilization of servers, streamlined operations, increased system uptime, and easier manageability. Common uses for virtual servers are resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable isolation of program development or evaluation environments from on-line systems.
WiFi 6/6E Optimization Engineer
Consultants WiFi 6/6E Troubleshooting
Progent can show you how to design, configure, manage, and troubleshoot an efficient Wireless network architecture, recommend sensible technology, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete 802.11ac wireless network security plan that is well integrated with the security strategy for your entire corporate network.
Windows Server 2019 Storage Spaces Direct Online Support
Windows Server 2019 Encrypted Networks Professionals
Progent's Windows Server 2019 disaster recovery planning consultants can help your business to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24x7 Technical Support Services SCCM 2012 Mobile Device Management
SCCM 2012 Upgrade Consulting Services
Progent can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
SCDPM 2012 and SQL Server Online Help
Award Winning Support Outsourcing SCDPM 2012 and Exchange
Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of all sizes to plan, implement, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Cisco PIX to ASA upgrade Remote Support Services
Biggest ASA and PIX Firewall Consulting Services
Progent's Cisco-Premier technology experts offer experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Security Evaluation Specialist
Microsoft and Cisco Authorized Expert IT Security Consultant
Progent's certified cybersecurity engineers can run security audits of enterprise-wide security to determine your company's cybersecurity profile adherence to important industry security standards. Progent can provide ongoing managed services for security monitoring, on-demand company-wide security reviews, and focused cybersecurity assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's certified security consultants can also carry out extensive information security audits to validate your company's compliance with key international security standards such as HIPAA, PCI, and ISO 17799.
System Center 2016 and Windows Server 2016 Onsite Technical Support
Online Consulting System Center 2016 and Operations Management Suite
Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced IT service programs, small and midsize organizations can select a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class reliability, protection, and productivity.
Microsoft Certified Expert Windows Server 2008 Failover Clustering Computer Consultants
Failover Clustered Servers Troubleshooting
The server cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to streamline the deployment, configuration, and management of clusters that offer greater levels of network dependability, security, performance, and flexibility. New or enhanced features include cluster verification, revamped setup and installation, improved cluster management, new cluster architecture for maximum uptime, hardened protection and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company assess the advantages of Windows clustering, design and execute an installation, educate your IT staff to administer your failover clusters, deliver continuing consulting and technical help services, and create and test a workplace recovery procedure.
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