Progent offers small businesses two specially designed network security evaluation packages that include, for a preset price, remotely administered inventory scans of your security profile which are analyzed by certified security specialists who interpret the data collected by the remote scan, deliver objective summaries of your existing security vulnerability, and offer suggestions for remediation. Progent has developed two non-overlapping security inventory scanning packages for external and internal security testing that are priced to fit the restricted budgets of small companies while offering enterprise-quality evaluations of your IT network's vulnerability to assault.
Progent's Microsoft-certified engineers can assist you to automate desktop PC change and update deployment by providing expertise with administration tools like Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.
If your office computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your OS platforms to coexist for easy management, transparent information exchange, high dependability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration support services feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within one agent managed from a single control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances running on multiple venues with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi professionals who can help your organization to determine the value of UniFi products for your business and assist you to design, install, administer, and troubleshoot your UniFi ecosystem.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity solution that extends across your on-premises and cloud resources and guards all users anywhere with any endpoint device.
Microsoft Windows Server Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that combines local and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to Essentials and adopting a hybrid local/cloud model for your network environment. Progent can provide full-service project management so you can plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and training.
Progent has created special security service bundles intended to provide larger institutions an objective and thorough security evaluation from a group of premier security engineers. All Progent's security assessment bundles incorporate a suite of procedures including automated scans from within and from beyond your corporate security perimeter, expert analysis of captured data by certified security engineers, production of a report explaining the results, plus a live high-level executive outbrief and an in-depth interactive review for internal IT administrators.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to analyze your business more effectively, turning uncooked information into useful understanding of your company and customers.
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the specific needs of your business. Fault tolerant colocation sites are particularly appealing to small businesses due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too expensive for typical small companies. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and support services.
Microsoft Windows Enterprise Directory requires extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft Premier engineers are experienced in planning, integrating, and maintaining sophisticated Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta software configuration objects in production Active Directory environments, and fixing failed installations of Active Directory and AD-integrated programs.
Progent can help you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the strategic impact of your IT system; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and deliver advanced online troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop effectively.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, streamline network administration, help with creating applications, and build and validate a DR/BC plan.
Progent's SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security plan and design security into your business practices.
Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Our compensation structure is based on contribution, so just like working as an independent consultant, your income is directly driven by your generated revenue. Certain of our consultants focus on lifestyle issues and elect to consult at an easy pace, utilizing our self-determined calendar to follow individual pursuits such as mountain biking, car racing, snow boarding, surfing, vacations, or spending free time with relatives and friends. Others take advantage of the opportunity to make big dollars via hard work and long hours. Progent fully supports both sides of the spectrum plus any point in the middle.
Progent's certified SQL Server developers and database administrators can provide online expertise to assist businesses of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any phase of application development in environments that can include small business or departmental databases to VLDB applications and data warehousing.
Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent is organized deliver in-depth online consulting for all technical areas associated with small company IT systems and allows you to outsource a variety of vital, as-needed support services such as a temporary Chief Information Officer to provide senior-level planning and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus protection as a managed service, project management for major initiatives such as site relocations oroperating system upgrades, Cisco-certified experts for designing fast and reliable infrastructure, security engineers to verify information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to create, customize, or repair mission-critical application programs.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises support for end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can help you to plan and maintain wireless solutions that incorporate indoor and outdoor/industrial Aironet access points.
Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support services to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business migration.
Microsoft System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new deployment of System Center 2016, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Progent's Jabber consultants can provide online or onsite expertise to help businesses of any size to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that go into building a cohesive Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or migrating to iCloud services. For computer environments based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Progent can provide affordable online access to an authorized Oracle DBA expert or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help plan, create, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and ASM file/volume manager.
Progent's certified ISA Server consultants have broad backgrounds developing corporate security designs for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your IT protection requirements without restricting your productivity.
If your company is developing UNIX-based applications on a network that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value know-how while avoiding the constant hassle of managing your business network. Through the use of automated server monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable way for supporting an information system that provides excellent reliability, security, and efficiency. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises support and repair, proactive network monitoring services, and Help Desk services.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements affect key areas like ease of administration, high availability (HA), security, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
Progent is seeking to find staff-level, solutions-driven Microsoft certified engineers with MCSE credentials; Cisco certified system engineers who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or comparable security credentials; and high-end network architecture experts with a background in mobile solutions, wireless networking, high availability, business continuity, information preservation, and VMware. Progent also is hiring employees who can join our staff of help desk service specialists and remote support professionals. Also, We are seeking talented managers who can perform productively in Progent's fast-paced, virtual office culture.
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact key IT areas including manageability, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.
Progent's Microsoft Office and Office 365 experts can assist businesses of any size to integrate Office desktop and Microsoft Office 365 apps including Office Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that offers fast ROI and promotes improved business results. Progent can help your company to integrate Microsoft Office or Office 365 apps with one another and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility issues between various releases of Microsoft Office desktop and can provide live online training to individuals and groups.
Progent can provide expert remote support to help businesses integrate their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that combine physical resources along with public cloud services. To help you to integrate cloud services with networks, Progent offers a variety of cloud integration support services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Windows 8.1 is designed to power computers from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen support and iconic tile GUI, provide a wide range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified consultants can assist get your business up to speed with Microsoft Windows 8.1 and make sure you derive significant business value from the operating system's many technical enhancements.
Progent can assist your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical issues uncovered by SCOM 2012.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent's roster of seasoned IT experts can assist your business to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to show adherence with information assurance standards and regulatory mandates.
Forefront Threat Management Gateway builds on the proven security technologies of ISA Server 2006 and provides a centrally managed Internet gateway that acts as a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows customized reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified consultants can help your company to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway from any version of ISA Server.
Progent can assist your organization to utilize Cisco's networking products to build a robust basis for your onsite, private cloud, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, availability, and disaster recovery.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include local offices, data centers, and cloud resources.
Progent offers national online help and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose information systems include a combination of UNIX/Linux and Microsoft technology. Remote network consulting provides optimum leverage for your information technology budget by preserving client productivity and shortening the time charged for network analysis and repair. Sophisticated remote support utilities and experienced service specialists and consultants allow Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP certified security specialists to help you with the toughest network issues.
Progent is convinced that a carefully designed and implemented information system is a vital piece for enabling any firm's success, and we apply this philosophy in our corporate network environment. We have built a non-stop virtual office network that allows Progent's in-house engineers and authorized contractors to deliver fast and efficient support, cooperate closely on complex jobs, and gain from professional and private growth from being part of an exciting company ethos of personal drive and independence.
Progent's certified Windows 2003 Server engineers offer network support and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and maintenance offerings include network planning, deployment, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Progent provides customized remote instruction for an array of client apps and operating systems such as Office and Office 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the advantages of traditional physical classroom seminars, including immediate interaction between clients and trainers, but avoids the expenses of travel and the challenge of attempting to accommodate the availability of multiple students. Available to individuals or groups of any size, Progent's live online training allows the teacher to conduct the class from an online office and the students can be spread throughout a campus or across the the U.S. Live online instruction supports proven teaching aids such as virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specific subjects or extended in duration and broader in scope.