Network Support for Mid-size Businesses
Full Documentation of IT Services
and the Central Valley
Additional Topics of Interest
Virtual Server Private Cloud Hosting Consultancy
Technology Professional Private Cloud Hosting for Virtual Data Centers
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small company's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting options are built upon proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
SCDPM 2012 Troubleshooting
Microsoft Certified Support and Setup SCDPM 2012 and Hyper-V
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to plan, implement, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide occasional support for resolving especially stubborn issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Symantec Cybersecurity Firms
Auditor Symantec
Progent provides small and medium size organizations professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security strategy and choose appropriate technologies from a variety of vendors to support your security objectives while sticking within your budget limits.
CCNP Certified Catalyst Switch IOS-XR Technical Support Services
Catalyst 3560 Switch Consulting
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows companies to gain all the benefits of adding intelligence into their networks. Cisco's switch technology allows you to enable features to make your network infrastructure sufficiently robust to accommodate time-critical requirements, expandable to support future growth, secure enough to guard confidential data, and capable of prioritizing and controlling all traffic to streamline network operations. Progent's Cisco certified consultants can help you pick out and deploy Cisco Catalyst switches appropriate for your business. In addition, Progent's CISM and CISA certified security specialists can help you develop a strategic protection policy and set up Cisco switches so they help enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
ASA 5510 Firewall Configuration
ASA 5540 Firewall Consulting
Progent's CCIE-certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Duo Multi-factor Authentication Information Technology Consulting
Duo Multi-factor Authentication On-site Technical Support
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.
Openings Network Engineer
Network Consultant Positions
Progent is hiring a variety of on-staff employees such as motivated MCSEs; network consultants who have Cisco CCNP or CCIE credentials; and consultants for advanced network design with experience in mobile access, wireless integration, high-availability systems, disaster recovery planning, data protection, and server virtualization. We are also seeking workstation support experts, off-site service professionals, and CISSP or CISA certified security professionals. We are also hiring experienced managers and administrators who can perform effectively in our dynamic, virtual office environment. Progent works with independent professionals with specialized expertise and working background in high-demand information technology topics beyond our main service focus. Progent's Experts Team hires independent consultants who can provide consulting and development support for line-of-business solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of popular platforms such as Linux, Macintosh, or Solaris, or can provide expert help in technologies like telecom, web development, EDI, eCommerce, or dbm programming. Freelance contractors certified by Progent cooperate with Progent's full-time professionals to deliver end-to-end IT services for small and midsize business networks.
Postini Design and Installation
Design and Installation Antispam
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a regular Postini license, you can still get the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard anti-spam and virus defense service program. Progent's expert email protection consultants can show you how to create an email protection plan that incorporates antispam and antivirus products and processes.
SCCM 2012 Migration Technical Support
SCCM 2012 Upgrade Specialist
Progent can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 environment to accommodate your evolving IT needs. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Email Black Lists Services
Engineer Email Encryption Key Management
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Windows 8 Technology Professional
24/7 Microsoft Windows 8.1 Evaluation Technical Consultant
Progent's engineers can deliver a variety of technical services to assist companies of any size to deploy, manage, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment projects following industry best practices.
Windows Server 2022 Security and Compliance Professionals
Windows Server 2022 Hotpatching Professional
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Support and Setup SCCM 2016 Device Management
SCCM 2016 Mobile Device Management Remote Consulting
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a single control mechanism for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist you with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
MSP360 Server Backup Professionals
Remote Support MSP360 B2 Backup Storage
Progent can assist your company to create, implement and debug a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for VMs and physical computers, supports all leading public clouds, and permits you to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss resulting from user mistakes, system errors, ill-intentioned insiders, and external attacks such as ransomware.
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Microsoft Teams online training Consulting
Microsoft Teams disaster recovery Professionals
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Troubleshoot CCNP
Networking Firms Cisco Certified Design Associate (CCDA)
Progent provides clients the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to be sure that their IT support consultants have accredited training as well as broad practical field experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a better class of IT support. In addition, recognized credentials such as CISM or CISSP for IT security can help corporate customers to demonstrate compliance with regulatory demands by using the services of accredited industry professionals.
CISA Certified Security Audit Services
Immediate Consultant CISA Certified
The Certified Information Systems Auditor (CISA) credential is an important achievement that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation has consultants undergo a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant trained to help companies in the fields of IS audit process, information technology enforcement, systems and architecture ROI, information technology service delivery, safeguarding of data assets, and business continuity preparedness.
Network Security Consulting Cisco Planning
Small Business Computer Consultants Cisco Architecture
Progent's Cisco CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to architect, deploy, administer, tune, and debug fault-tolerant, extensible network environments appropriate for shared public networks.
Consulting Services Cisco RADIUS Security
Remote Support Cisco Virtual Private Network
Cisco's security and remote access technology for small to medium sized companies represent a full array of easy-to-administer protection products to help you safeguard your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate goals.
Cisco Management Computer Network Consultants
Cisco CCIE Online Small Business IT Outsourcing
Progent can provide fast online access to Cisco CCIE networking consultants. Progent's CCIE engineers can link to your environment via powerful remote diagnostic utilities to deliver fast and economical troubleshooting and remediation of critical network issues.
Small Business Support Organization
Small Business Consulting Firm
Progent provides the help of Microsoft and Cisco-Premier network support experts to offer clients affordable alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to large enterprises, Progent's expert engineers can show you how to enhance your network's e-mail architecture, protection, reliability, performance, and system administration.
Fault-tolerant Load Balancing Remote Consulting
Largest Cisco LocalDirector 400 series Integration Support
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network infrastructure routing, and content dispatching products such as Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Knowledge Transfer Technology Consulting Services
24/7 IT Training Support and Help
Progent is committed to information transfer from Progent's consultants to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent faces few competitors. Small businesses who work with trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and productive.
Microsoft Small Business Specialist
Support services Microsoft
Progent's IT outsourcing services provide budget-friendly computer support for small businesses. Whether it includes designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate risks, allowing IT support expenses to grow in a more linear and controlled manner than is feasible by building up a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your vital applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Duo Multi-factor Authentication IT Consultants
Duo Identity Verification Configuration
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices.
Support Outsourcing Exchange 2016 Edge Transport Server
Support Outsourcing Exchange Server 2016
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Online Office PowerPoint Train
Online Crystal Reports Training Specialists
Progent provides live online training for a range of desktop apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the benefits of traditional physical classroom instruction, including instant communication between clients and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of multiple trainees. Offered to individuals or classes of all sizes, Progent's live online training allows the trainer to run the class from a remote facility while the clients can be dispersed across an office or all over the the U.S. Virtual training deploys powerful learning tools like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specialized topics or extended in duration and wider in scope.
Top Apple iPad and Windows integration Technical Consultant
Apple macOS and Windows Integration Services
Progent's service specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless environments with full sharing and workgroup support. Enabling efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to offer expert assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads with your Windows network.
Work at Home Teleconferencing Computer Engineer
At Home Workforce Video Conferencing Remote Support
Progent can help small and medium-size organizations to deploy and troubleshoot teleconferencing platforms to enable their telecommuters to interact productively with teammates and customers.
After Hours ProSight Patch Management Automation Online Help
Top Rated ProSight Server and Desktop RMM Integration Services
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of critical assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming issues can be resolved before they have a chance to disrupt your business.
Onsite Technical Support MSP360 Server Backup
MSP360 GSuite Backup Professional
Progent can assist your company to design, deploy and troubleshoot a backup solution based on MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a data protection solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, system glitches, ill-intentioned users, and external attacks such as ransomware.
UNIX with Windows Support and Integration
Professionals UNIX, Windows
Progent can help your company to plan and implement an efficient transition from a UNIX-based IT system to a network based on Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce business disruption by developing an effective migration plan that protects your current assets in UNIX software and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of current infrastructure, migration planning and testing, Exchange migration support, information and application transition, and processor and mass storage transition and economization.
ISA 2000 Server Support
Microsoft ISA Server Online Troubleshooting
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
24-Hour Consultants ProSight Email Guard Spam and Virus Filtering Service
Email Reputation Analysis Technology Professional
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Hosting for Virtual Servers Engineers
Private Cloud Integration Consultant Services
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting options are based on proven virtualization technologies that enable small businesses with multi- platform environments to economize significantly on the expense of capital equipment, system support, and network administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Top Small Business WAP100 AP Consultants
Small Business WAP321 Technical Consultant
Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Programming SSAS
24-Hour SSRS Integration
Progent offers online and on premises expertise to help your organization with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to support your existing BI environment, assist you to upgrade databases and applications from a discontinued reporting platform to a modern one, and provide custom remote training tailored to your specific needs. Progent's business reporting and analytics consultants can provide experience in the leading business intelligence reporting platforms including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
Small Business Software Consulting Services
Open Now Small Offices Network Consulting Group
Progent provides the services of Microsoft and Cisco-Certified network support experts to show clients economical ways to help companies optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's expert consultants can help you enhance your network's e-mail architecture, security, availability, performance, and system management.
After Hours Setup and Support Exchange 2007
Microsoft Exchange Technology Consulting
Progent's expert consultants can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.
Technology Consulting Helpdesk for Remote Workforce
24/7/365 IT Consulting Helpdesk for Remote Workforce
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On-site Technical Support Catalyst 6800 Switch
Catalyst Switching On-site Support
With the Catalyst line of switches for small and mid-size businesses, Cisco enables companies to realize all the benefits of bringing smart traffic control to their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate time-critical needs, scalable to support growth, secure enough to protect restricted data, and capable of prioritizing and controlling all traffic to streamline system operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISM certified security specialists can show you how to develop a comprehensive protection plan and configure Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Postini Subscription
Antivirus Services
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by offering continually updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outgoing email filtering to let you fix your email system and define and enforce corporate security policy.
Information Technology Consulting Microsoft Exchange 2000 Upgrade
Support Services Exchange Server 2000
Progent is among the most qualified IT support firms for integrating email solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses receive all the benefits of Microsoft Exchange 2000 under typical situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
UNIX Consultant Services
Consultancy Solaris
Progent's Solaris platform consulting services provide small companies and software developers assistance with managing and maintaining Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to create and manage a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Symantec VPN Security Certification
Symantec Raptor Cybersecurity Firms
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall solutions. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall and VPN devices and software, outsourced security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going technical help, maintenance, training, and security expertise.
Lync Server 2013 Persistent Chat Consulting Services
Lync Server 2013 and Cisco Unified Communications Engineers
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to help you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Consolidate Small Office
Small Business Support Organization
Progent's Microsoft and Cisco certified computer engineers can provide advanced help with a wide range of technologies and can deliver that expertise by phone anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent offers online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, as well as the the support of CISA and CISM-accredited security engineers to assist with complex security design and problem solving. Progent has delivered remote network support to businesses in every state in the U.S.
Open Now Specialists Non-stop Load Balancing
Top Remote Technical Support Fault Tolerant Load Balancing
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Apple Mac with Windows integration Technical Support Services
Apple iPad and Windows integration Online Technical Support
Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's experience in Windows and Macintosh service makes it possible to provide world class assistance to companies that rely on these technologies to maintain their competitive advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Integration Cisco ASA 5500-X Firewall
ASA and PIX Technology Consulting Services
Progent's experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security holes.
CentOS Linux Online Consulting
Debian Linux IT Consultants
Progent's Linux consulting services provide small companies and developers support for managing and supporting Linux systems that run with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and manage a protected and robust cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Altaro Microsoft 365 Total Mailbox Backup Integration Support
Hornetsecurity Altaro M365 SharePoint Backup IT Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Barracuda Backup and vCenter Online Technical Support
Barracuda Backup Cloud Management Online Help
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist your business to plan, integrate, operate and repair a BDR solution based on Barracuda Backup.
Windows 2000 Network Consulting
24 Hour Microsoft Windows 2000 Network Consultants
Progent's certified Windows 2000 Server experts can provide network help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and support offerings include network planning, deployment, project management, on-site and off-site technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
SQL Server 2017 Consultants
Network Consultant SQL Server Reporting Services
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Online Consulting Exchange 2016 Integration
Microsoft Outsourcing Exchange 2016 Collaboration
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
24 Hour IP-PBX Consulting
SIP Infrastructure Support Services
Progent's CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Consultant Services Security Management
CISM Network Consultant
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of skill that IT security managers are expected to master. It gives business management the confidence that consultants who have earned their CISM credential possess the background and capability to provide efficient security management and support consulting.
Hybrid Configuration Wizard Online Support Services
Microsoft Microsoft 365 authentication Technical Support
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 and on-premises Exchange systems. This allows you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Online Technical Support Nexus 5600 Switch
Nexus Switch VXLAN Information Technology Consulting
Cisco Nexus switches are intended to provide the speed, expandability, dependability, virtualization support, capacity, security and manageability needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting expertise to help your business to design an optimal switch architecture, build pilot environments to validate your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security and compliance assessments, configure proactive monitoring, consolidate resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful zero-downtime features available for Nexus products. Progent can also assist your business to upgrade efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Specialists OS X Remote
Professional Mac Online Technical Support
Progent provides nationwide online technical support and troubleshooting services for companies that operate Apple Mac environments or whose information systems feature a combination of Mac with Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, upgrading to the most recent version of Mac OS X from legacy versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support offers optimum leverage for your IT dollar by preserving user productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to handle most network problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to assist with the most challenging network issues.
Immediate Online Consulting Solaris
Sun Solaris Online Support
Progent's Solaris family consulting experts offer small and mid-size businesses and developers support for administering and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent offers your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise offers you a convenient single source to show you how to create and manage a protected and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Designer Amazon Marketplace Web Service development training
Design Firms Amazon Marketplace Web Service integration
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
After Hours Contact Progent
Contact Progent
For small organizations considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
macOS Online Troubleshooting Consultant
Engineer OS X Troubleshooting
Progent offers national remote help and troubleshooting services for businesses who run Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest edition of Mac OS X from other earlier editions of macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent can also assist you with Apple iPhone and iPad support, or moving to Apple's iCloud services. Remote technical support provides maximum leverage for your information technology budget by extending user productivity and limiting the hours charged for network analysis and repair. Advanced remote access technology and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and expense by going to your location. In most of situations your IT problems can be remediated over the phone or via a combination of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP certified security professionals to help you with the most difficult network issues.
Juniper J Series Gateway Security Contractor
Security Tech Services Juniper J2350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows 2003 Support and Help
Windows Server 2003 Consultants
Progent's Microsoft-certified Windows Server 2003 engineers offer network support and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and support offerings include system planning, deployment, project management, in-person and remote technical support and troubleshooting, Help Desk outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Small Office Network Consulting Services BSD
Solaris System Consultant
Progent's UNIX platform support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.
Endpoint patch management Consultancy
Smartphone patch management Services
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ASA 5520 Firewall Online Help
ASA 5550 Firewall Remote Technical Support
Progent's Cisco CCIE-certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
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