Progent's Ekahau-certified Wi-Fi site design experts can help you to plan, install, tune, manage and troubleshoot a Wi-Fi solution customized for your venue. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can impact your business.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for the latest technologies. For Progent clients who lack sufficient internal resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.
Progent's certified security experts can run NodeZero-powered threat assessments to make sure your security defense systems and policies are properly configured and effective.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect key facets of IT such as manageability, availability, compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management services for Exchange 2013.
Progent's wireless consultants can help small businesses plan, choose, pilot, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of protection that matches or excels wired connections. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and install the wireless connectivity solutions that align best your company requirements.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and upgrade services for Windows 10 offered by Progent include ROI analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, automated deployment and management, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts and information workers, reducing the difficulty of creating, integrating, managing, and using enterprise information and database programs in environments ranging from handheld devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your changing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of products targeted at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
For large businesses, Progent can leverage internal network support staffs by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a transparent local supplement of enterprise network management. Progent's enterprise support services include company-wide security, remote branch office support, network architecture, Sarbox conformance, project planning, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a site move or branch move, or a network designer to help with building or using an Internet Data Center or co-location site.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent can assist you to design an upgrade to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.
Progent's IT outsourcing services for small companies include planning Server 2003, .NET, and BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person repair, resolving stubborn IT issues, and producing a company-wide security plan. Progent can show you how to maximize network availability and throughput via fault-tolerant technologies, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for major migrations and can help with requirements assessment, resource identification, bill of materials production, sourcing qualification, purchasing coordination, and full documentation. Progent's IT outsourcing service also includes education for office productivity programs such as Microsoft Office XP.
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for SSL inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet firewalls to safeguard all your digital assets at the enterprise perimeter, within the data center core, at branches, and in the cloud.
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and quicker return on investment, more leveraged use of physical computers, streamlined operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual machines include hardware consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from on-line systems.
Progent can provide cost-effective online and onsite support to assist companies to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable the use of Google's cutting edge AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent's Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, distribute and manipulate useful information, documents, and applications and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they've created in a manner that makes data easy to locate, download and re-use.
System Center Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, performs network health monitoring, enables safe self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These enhancements affect vital areas like ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent imposes no service activation fee and asks no monthly commitment for support services delivered during normal business hours. Progent's small granularity eliminates large bills for fast repairs so you will not be forced to allow simple problems to stay unaddressed.
Progent offers expert support for each phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site readiness preparation, project design and documentation, cost estimates of all new software and hardware needed, suggested vendor sourcing, system testing at client site or at Progent's testing lab, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for customer's support staff and users.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that require IT service with the responsiveness common to with small firms but which offers professional communications, thorough documentation, and compliance with enterprise IT standards. If your enterprise has a remote office located anywhere in California or any region covered by Progent's consultants, Progent can provide a broad array of on-premises and on-line IT support services and network design expertise.
Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
ProSight Reporting is an expanding suite of in-depth reporting tools created to integrate with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent provides companies of any size professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a detailed security plan and select the right technologies from multiple suppliers to support your security goals while sticking within your budget limits.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent can provide onsite education designed for people who want to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for macOS and Mac OS X application software.
Progent offers cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional able to assist businesses in the areas of IS audit process, information technology administration, network assets and architecture lifecycle, information technology service delivery, safeguarding of data resources, and business continuity planning.
Systems Management Server provides added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage PDAs and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, processes and IT products to keep your IT computer system safe.
Progent can provide the expertise of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist you to assess the likely advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent's Helpdesk management and co-management service programs help companies to cut costs, improve output, and adjust rapidly to sudden changes in economic environments.
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For business networks based exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.
Progent's Power BI experts can assist your business to design, deploy, maintain, update or debug your Power BI business analytics solution. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can help you implement and administer a local, cloud based, or hybrid environment for Power BI.
Progent's ProSight Virtual hosting services provide small businesses a variety of advantages such as lower capital costs, reductions in operational costs, better management focus, enterprise-class security, enhanced availability, and business continuity.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and build and test a DR/BC plan.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital network initiatives on schedule.
Microsoft Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and delivers important new features as well as a redesigned structure. These improvements favorably impact key areas including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Progent's consultants can provide Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad synchronization, or migrating to iCloud. For business networks based solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your organization's objectives.
If your business has a UNIX, Linux, or Solaris network or a multi-OS network, Progent's CISA and CISSP-certified consultants can help your whole enterprise in a wide array of security areas such as security administration practices, security architecture and models, access management systems and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of knowledge that information security professionals are expected to master. These accreditations give executive management the confidence that those who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security support and consulting help.
Progent can assist small and medium-size organizations to implement unified remote endpoint management tools for administering endpoint devices used by offsite workers.
Progent's network consultants can assist your company to automate desktop update and patch management by delivering support for administration tools like System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Microsoft allows you to create seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft and Cisco Certified SMB Consulting Services Company
Progent can assist you to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent offers a wide array of cost-effective consulting and support services to assist your business to install, integrate, troubleshoot, and administer workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online technical support for single computers or laptops or help your business to plan and implement a company-wide migration to new or revised OS platforms and business applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete an office relocation or consolidation organized to cause minimal disruption of your business.
Midsize Company Small Business Computer Consulting Group