Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who provide minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by every consultant to each client. The practice of detailing and organizing support activity results in more efficient support and avoids a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.


Additional Topics of Interest

Juniper J Series Firewall Network Security Auditing
Juniper J4350 Router Cybersecurity Firm

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

Microsoft Certified Expert ISA 2006 Network Consulting
Microsoft ISA Server 2006 Support in Aurora, CO

ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to design, rationalize, test, install, configure and support the Standard or Enterprise version of ISA Server on your network.

Consulting Service Firm for Montana
Colorado Integration Specialists

Progentís Technical Response Center (TRC) offers affordable nationwide after-hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer extended hours phone help and remote secure network connection to isolate and resolve network problems quickly and economically.

Postini Support Services
Design and Installation in Miami

Email Guard by Postini provides constantly updated spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Manager services via Progentís E-Mail Guard anti-spam and antivirus aggregation program. Progentís certified e-mail protection professionals can help you create an email protection strategy that features anti-spam and virus protection products and policies.

802.11ac Migration Remote Support
South San Francisco, CA 802.11ac Specialists

Progentís Wireless Consulting Services offer a convenient, economical way for companies of all sizes to configure, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

CISSP Certified Cybersecurity Analyst Specialists
Consultant for CISSP-ISSEP Cybersecurity

Progent's CISSP-premier network security experts can help businesses of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that protect a small office against modern malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.

Consultants for Local Government
Services in Newark, CA

Progent has a long background delivering a broad range of online network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in providing advanced online IT consulting and has provided IT support to clients in all 50 states. Remote support saves travel costs and resolves problems faster than onsite support.

XenServer Troubleshooting
XenServer Technology Consulting Services

Progent's Citrix-authorized consultants can help your company to evaluate the business benefits of XenServer and other Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your current XenServer environment and show you how to optimize consolidation, performance, security and compliance, uptime, and disaster recovery.

Technical Support for SharePoint InfoPath Forms Services
SharePoint Foundation IT Consultants San Francisco

Progent's Microsoft consultants can provide affordable online support and programming services to help you to design, implement, administer, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search, workflows, and other tools to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.