Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in Contra Costa County adopt IT outsourcing in order to control IT budgets and improve productivity. IT outsourcing offers small companies the ability to work regularly with expert consultants without having to hire additional full-time IT staff. Outsourcing lets you focus on strategic business issues rather than constantly dealing with network management and support.

Small businesses are becoming increasingly attracted to IT outsourcing because they feel growing pressure to contain IT budgets and to optimize the productivity of their information system. According to surveys, small businesses expect IT outsourcing to:

  • Focus management on vital business issues
  • Reduce operating costs and improve productivity
  • Free up internal resources
  • Provide access to experienced IT consulting professionals
  • Supplement in-house resources with outside experts
With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free for support services provided during regular business hours. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants, small consulting firms. or consumer-focused support arms of major computer makers.

Progent can deliver small businesses a variety of network support options highlighted on Progent's web. Below links describe some of the services and benefits available for companies in Contra Costa County:

Cisco Small Business WiFi Access Points System Design and Troubleshooting
Cisco's Small Business family of wireless access points are Linux-based units engineered as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite integration and troubleshooting support to assist your organization to design, implement, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or topology. For details about Progent's consulting services for current and older Cisco Small Business family of wireless access points, see Cisco Small Business wireless access points planning and support.

SQL Server 2016 Consulting Services
SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer online and onsite expertise to assist organizations of any size to design, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Business Software Development and ERP Support
Progent's Experts Team provides in-depth support in specific software areas, enabling you to tailor fast, inexpensive and comprehensive IT solutions that fit the unique needs of your company. Progent's application developers can assist your company to benefit from Microsoft's major business packages by offering a range of services including Microsoft Dynamics AX Enterprise Resource Planning Software consulting services, Microsoft Dynamics GP/Great Plains Accounting Software education and programming, Microsoft Dynamics NAV (Navision) Business Management Software integration, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) deployment.

Juniper Networks Support
Progent's Juniper-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued devices to current versions. Progent's Junos OS consultants offer expertise with Juniper's flagship network operating system to enable your business to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that include a combination of Juniper's software platforms.

Windows 7 Upgrade Support
Progent's Microsoft certified Windows 7 migration engineers can help you to administer and troubleshoot Microsoft Windows 7 devices. Progent can also help you to evaluate the likely strategic benefits of adopting Windows 8.1 or Windows 10. If you decide that it makes sense for your business to migrate, Progent's Windows 8 upgrade engineers and Windows 10 integration experts can assist you to plan and implement a non-disruptive upgrade to a more current version of Windows.

Cisco Wireless Controller Integration
Progent's Cisco wireless controller experts can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller products. Progent can provide expertise for hardware-based and software-based Wi-Fi controllers and can help you to determine which version is appropriare for your wireless solution. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller support.

Windows Server 2008 R2 Support
The complexity and versatility of Microsoft Windows Server 2008 requires an information technology expert with real-world experience and broad knowledge in designing and building cohesive end-to-end business technology networks. The professional experience of Progent's seasoned Windows Server 2008 experts, with an average of over ten years of background integrating Microsoft-powered solutions, assures your success in maintaining and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also assist you to assess the business value of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid network model that integrates local resources with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Security Vulnerability Scan Service Packages
Progent provides two low-cost service packages created to enable small and midsize organizations to get an independent network security assessment from a premier security expert. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure machine within your firewall to assess your exposure to inside attacks. Both security inventory services are set up and executed from a secured remote site and include a complete technical report that analyzes the scanned security information and suggests any needed improvements.

Microsoft Windows 10 Planning and Migration Consulting
Progent's Windows 10 planning and migration consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and post-migration Call Center support services.

ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of availability and scalability and is also easy to move to any data center. Progent's Private Cloud hosting services are based on proven virtualization technologies that allow small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.

White Paper: Outsourcing Benefits
Progent has produced a white paper that discusses the benefits a small company can derive from outsourcing network support services. To view this summary and find out how outsourcing can conserve costs, streamline administration, and maximize productivity, visit Small Firm Information Technology Outsourcing White Paper.

Progent offers on-premises network help, online consulting services, and optional 24x7 emergency technical help in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda, and other cities throughout Contra Costa County, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you are in need of computer help, IT outsourcing, or advanced expertise from a certified Progent professional, call 925-362-2400 or visit Contact Progent.