Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in Contra Costa County adopt IT outsourcing in order to control IT budgets and improve productivity. IT outsourcing offers small companies the ability to work regularly with expert consultants without having to hire additional full-time IT staff. Outsourcing lets you focus on strategic business issues rather than constantly dealing with network management and support.

Small businesses are becoming increasingly attracted to IT outsourcing because they feel growing pressure to contain IT budgets and to optimize the productivity of their information system. According to surveys, small businesses expect IT outsourcing to:

  • Focus management on vital business issues
  • Reduce operating costs and improve productivity
  • Free up internal resources
  • Provide access to experienced IT consulting professionals
  • Supplement in-house resources with outside experts
With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free for support services provided during regular business hours. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants, small consulting firms. or consumer-focused support arms of major computer makers.

Progent can provide small and midsize organizations a variety of IT support services featured on Progent's web site. The following links contain details some of the support services and advantages provided for companies in Contra Costa County:

System Center 2016 Integration
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment..

Cisco VoIP Phone and Video IP Phone Integration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco SRST solutions for high availability.

Windows Server Essentials Cloud Integration
Windows Server Essentials is an affordable, versatile platform that allows small organizations to transition from the older physical on-premises datacenter to the modern hybrid networking paradigm that combines local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consulting experts offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to evaluate the potential business advantages of migrating to Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you plan and execute a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange and Azure planning and integration support.) Progent also offers ongoing consulting help, technical support, and training.

Microsoft Office Word and Office 365 Word Consulting
Progent's Office Word and Office 365 Word consultants offer a wide range of affordable online support services to assist you to manage your existing Microsoft Office Word environment or help you to move to a newer version of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, interfacing Office Word with other Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet synchronization, and remote Microsoft Office Word training sessions customized for individuals or groups.

Video Conferencing and Telepresence Consulting Support
Progent can provide the support of a certified video conferencing and telepresence consultant with expertise integrating products from the major telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, install, expand, or maintain a telepresence solution that preserves your investment and optimizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers who can help businesses of any size to create and maintain a network that delivers the performance, reliability, security, and expandability you need to accommodate your telepresence solution.

Dynamics GP 2015 R2 Consultants and Developers
Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, works with the most popular handheld devices, permits one-time login with Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and hands-on experience to address the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.

Progent White Paper: Outsourcing Advantages
Progent has produced a white paper that discusses the advantages a small company can realize by outsourcing IT administration functions. To view this summary and learn the reasons outsourcing can conserve expenses, simplify management, and maximize efficiency, visit Small Business IT Outsourcing Benefits.

Progent can deliver on-premises network support, remote consulting services, and optional 24x7 emergency assistance in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you are in need of technical support, information technology outsourcing, or advanced services from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.