Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Small businesses in Contra Costa County adopt IT outsourcing in order to control IT budgets and improve productivity. IT outsourcing offers small companies the ability to work regularly with expert consultants without having to hire additional full-time IT staff. Outsourcing lets you focus on strategic business issues rather than constantly dealing with network management and support.
Small businesses are becoming increasingly attracted to IT outsourcing because they feel growing pressure to contain IT budgets and to optimize the productivity of their information system. According to surveys, small businesses expect IT outsourcing to:
With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free for support services provided during regular business hours. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants, small consulting firms. or consumer-focused support arms of major computer makers.
- Focus management on vital business issues
- Reduce operating costs and improve productivity
- Free up internal resources
- Provide access to experienced IT consulting professionals
- Supplement in-house resources with outside experts
Progent can deliver small and midsize organizations a broad range of IT outsourcing services highlighted on Progent's web site. The following links contain details some of the services and advantages available for companies in Contra Costa County:
Windows Server Failover Cluster Consulting
The failover cluster technology incorporated into the latest releases of Windows Server is radically redesigned to streamline the deployment, setup, and maintenance of server clusters and to offer improved levels of network dependability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum structure, fewer failure points, greater disk and RAM capacity, enhancements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified cluster technology experts can assist your company evaluate the business benefits of failover clusters, design and implement a deployment, train your network support staff to manage your failover clusters, provide continuing consulting and support services, and produce and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to create an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Disaster Recovery/Business Continuity Consultants
Progent offers high-level online consulting for business continuity planning, testing, and training to assist you to respond to potential disasters, reduce downtime for your vital IT functions, eliminate lost information, and comply with examiners' letters and contractual obligations. Progent's business continuity experts can team with your executive and network support staff to perform business impact analysis, define interdependencies, specify the resources needed to operate your organization, prioritize key network services and specify allowable recovery times, qualify hot backup sites, configure secure offsite connectivity for crucial workers, implement emergency notification mechanisms and assign responsibilities for personnel, document a complete recovery plan, and provide training for key people to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to create an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure cloud.
Data Backup Consultants
Progent's backup and restore consultants can provide consulting support for a wide range of products and services that deliver solutions for backing up Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent supports leading backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized businesses as a low cost end-to-end solution for secure backup and disaster recovery (BDR).
CISM Certified Security Management Experts
Progent offers the expertise of CISM Certified security management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that IT security professionals are expected to learn. It gives business management the confidence that consultants who have qualified for their CISM certification have the experience and knowledge to deliver effective security administration and support services.
White Paper: Advantages of Outsourcing Network Support from Progent
Progent has written a white paper that details the advantages organizations of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven IT service delivery model for IT support that ranges from desktop configuration to full-service project management. The white paper also shows ways that Progent's outsourcing services can help companies to save money, improve productivity, and enhance the value of their information system. To read Progent's white paper, click: Advantages of Outsourcing Network Support from Progent.
Windows Active Directory Help
Progent's Microsoft-certified Active Directory consultants have extensive knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of test application configuration objects in production AD systems, and fixing of unsuccessful installations of Active Directory and AD-enabled software. Progent is also skilled in working with ďexpert onlyĒ Active Directory utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address important areas such as AD naming standards, hierarchical structure, IT management model, use and design of group policy objects, as well as protection and auditing definitions. Progent can also anticipate the implications of alternate server and service configurations on functionality and performance. Progent can assist businesses to design and install deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.
Extended Hours Online Support
Progent's economical after-hours online support program provides clients round-the-clock availability of remote support from Progent's TRC. Support services available beyond standard work hours include resolving issues with Windows server products, Windows desktop troubleshooting, help with Microsoft Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco networking products.
White Paper: Advantages of Outsourcing
Progent has published a report that discusses the advantages a small business can derive from outsourcing network administration functions. To view this document and find out how outsourcing can conserve costs, streamline management, and maximize productivity,
click Small Business IT Outsourcing Benefits.
Progent offers on-premises network assistance, remote technical support, and optional 24x7 urgent technical help in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda, and other cities throughout Contra Costa County, the Monterey Peninsula and the California Central Valley.
If your small business is in Contra Costa County
and you are looking for computer support, information technology outsourcing, or top-level expertise from a certified Progent engineer,
call 925-362-2400 or visit Contact Progent.