Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in Contra Costa County adopt IT outsourcing in order to control IT budgets and improve productivity. IT outsourcing offers small companies the ability to work regularly with expert consultants without having to hire additional full-time IT staff. Outsourcing lets you focus on strategic business issues rather than constantly dealing with network management and support.

Small businesses are becoming increasingly attracted to IT outsourcing because they feel growing pressure to contain IT budgets and to optimize the productivity of their information system. According to surveys, small businesses expect IT outsourcing to:

  • Focus management on vital business issues
  • Reduce operating costs and improve productivity
  • Free up internal resources
  • Provide access to experienced IT consulting professionals
  • Supplement in-house resources with outside experts
With many years of experience offering IT outsourcing to small businesses, Progent can provide IT outsourcing solutions that match your specific needs. Progent does not require a long-term contract and does not charge a retainer free for support services provided during regular business hours. You pay only for services delivered. The range and depth of expertise represented by Progent's large team of consultants allows Progent to offer more consistent and effective service than is possible for individual consultants, small consulting firms. or consumer-focused support arms of major computer makers.

Progent offers small and midsize companies a broad range of computer consulting options featured on Progent's web site. The following links contain details a few of the services and advantages available for companies in Contra Costa County:

Cost-effective Engagement Model
Progent's easy per-minute billing policy has no complex contracts, retainers or hidden charges. Many other support companies have minimum billable time or other additional fees that increase support costs. For remote support during normal business hours, you only get charged for the actual time spent resolving your problem. If it only requires ten minutes to resolve your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when a Progent expert is actually onsite working on your issues. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you may be charged for our engineerís travel time, but never a higher emergency rate. Because Progent maintains a large pool of consultants located within the entire service territory, an available consultant is usually close by to help. Progent can also offer onsite service to the majority of zip codes in the United States within one business day of receiving a support request. Progent's remote technical support team has provided assistance to small companies in every state in the U.S (See Progent's nationwide testimonials.)

Spam Protection and Email Encryption Services
ProSight Email Guard is Progent's spam and virus security service that uses the services and infrastructure of leading data security vendors to deliver centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Read about Progent's complete ProSight line of low-cost outsourced network management services for small organizations

Exchange 2010 Digital Telephony Consultants
Enhancements in Microsoft Exchange 2010 for software-driven voice messaging include speech-to-text preview for quickly scanning your stored voice mail rather than listening to every call, digital attendants to answer callers and assist them to work through your voice messaging menus, programmable answering processes to forward or filter calls depending on ID or contact information, and text messaging notifications concerning unanswered voice calls or messages. Although Exchange 2010 is still a poplar messaging platform, more powerful releases of Exchange Server have supplanted it. Progent's Microsoft Exchange Server 2010 consultants can help your company to manage and repair your current Exchange 2010 environment. Progent's Exchange Server 2016 consultants and Office 365 Exchange Online cloud integration specialists can also help you evaluate the cost benefits and engineering risks of migrating to a modern, release of Exchange.

Project Management Consultants
For enterprise project management assistance, Progent can provide the services of veteran information technology experts with years of background as IT project managers for program development, business technology implementation, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level project managers can provide world-class management expertise to help enterprise customers to follow leading practices to ensure that development or deployment projects are completed on schedule and within budget.

Office and Office 365 Consulting
Progent's Office and Office 365 experts can help companies to integrate Office desktop and Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers fast ROI and enables better business results. Progent can assist your company to integrate Office or Office 365 apps with one another and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues between different versions of Microsoft Office and can provide live online Office and Office 365 instruction to individual users and teams.

Progent's Test and Training Lab
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento is available for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.

Microsoft Windows Server 2008 Consulting
The complexity and versatility of Microsoft Windows Server 2008 R2 calls for an IT professional with real-world experience and broad knowledge in architecting and building efficient end-to-end business technology environments. The experience of Progent's Microsoft-certified Windows Server consultants, with an average of over 10 years of background supporting Microsoft-powered solutions, assures your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to assess the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that combines local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

SQL Server 2008 Database Support
Progentís Microsoft certified consultants can offer small and mid-sized businesses expert MS SQL Server 2008 support. Microsoft SQL Server 2008 is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing consulting, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help your organization to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2008.

Microsoft Office 365 Integration Solutions with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

System Center 2016 Operations Manager Hybrid Cloud Consultants
System Center 2016 Operations Manager helps to promote top performance and maximum uptime for key workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers world-class online and onsite expertise to assist businesses of all sizes to plan, integrate, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can assist your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring products, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.

White Paper: Outsourcing Advantages
Progent has published a white paper that explains the benefits a small organization can derive by outsourcing network administration services. To read this document and find out how outsourcing can conserve expenses, streamline administration, and maximize productivity, visit Small Company Information Technology Outsourcing Advantages.

Progent can deliver on-premises network assistance, online troubleshooting support, and optional 24x7 emergency assistance in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you are looking for technical help, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.