Onsite Service Available in Yolo County, Davis, Woodland

IT outsourcing enables small businesses in Davis and Yolo County to cut costs and enhance the business value of their IT network. Through IT outsourcing, companies can receive the consulting services of IT professionals without the need to expand their permanent IT staff. IT outsourcing allows you to concentrate on improving your business while still enjoying the highest level of network support.

The increasing popularity of  IT outsourcing among small businesses is the result of new technologies and service delivery modes that have made IT outsourcing more affordable, flexible and effective. According to surveys, the key reasons for small businesses to outsource IT services include:

  • Focus management on the core business
  • Lower support costs and streamline operations
  • Make internal resources available for other projects
  • Get regular access to consulting expertise
  • Add technical capability without expanding the in-house IT group
Progent's IT outsourcing services can help your business save money and improve productivity without requiring that you commit to long-term support contracts or rely excessively on the availability of individual consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in Davis and Yolo County:

SQL Server 2016 Integration and Development
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, data security, high-availability, BOYD integration, plus integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and on-premises expertise to assist businesses of all sizes to design, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Remote Workforce Solutions
Progent has two decades of experience helping small and medium-size companies to design, install, tune, manage, and troubleshoot IT networks that support remote workers. For information about Progent's consulting expertise for at-home workers, go to at-home employees support.

Oracle DBA and Development Services
Progent can provide online access to an Oracle certified expert for Oracle DBA services or an Oracle software developer. Progent can assist your business to develop efficient solutions for critical Oracle database administration activities such as performance tuning, backup and restore strategies, and database security, or train your in-house personnel how to use industry best practices for streamlining major management tasks. Progent can in addition provide the services of a PL/SQL programmer to assist you to design, test, enhance, or port Oracle-based programs that can range from business reports to data-driven web sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Microsoft System Center 2016 Consulting Services
System Center 2016 delivers major enhancements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from an earlier version of System Center, or debug your System Center solution..

Video Conferencing and Telepresence Consulting Support
Progent offers the services of an accredited video conferencing engineer with an extensive background deploying products from the major telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure engineers who can assist companies of any size to create and troubleshoot a network that provides the speed, dependability, protection, and scalability you need to support your telepresence environment.

NetApp MetroCluster Disaster Recovery Consulting
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between sites that are up to 300km apart. Progent offers the skills of a NetApp MetroCluster expert who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with procedures such as assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with information assurance standards and regulatory requirements.

ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable and safer Active Directory environment. Both options also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with government and industry security regulations, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. To find out more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Virtual Machine Manager 2016 Solutions
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified solution for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade smoothly from legacy versions of VMM, develop processes for creating and deploying virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your datacenter resources with public clouds, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts offer world-class Hyper-V consulting and VMware ESXi support.

Ransomware Cleanup and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to rebuild an information system damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware cleanup and recovery consulting.

Security Evaluation Service Packages
Progent provides two low-cost service packages designed to allow small businesses to get an impartial network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security professional runs a comprehensive examination of your network from outside your firewalled perimeter to determine potential gaps in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from a secure machine within your company firewall to determine the risk to internal assaults. The two security inventory packages are configured and executed from a secured external location and include a comprehensive technical report that analyzes the collected security information and recommends any needed improvements.

Progent's Technical Response Center Response Times
Progent's Technical Response Center (TRC) is committed to delivering the highest quality of online IT support available for both urgent as well as standard issues. For emergency problems that impact many users, key personnel, or a mission-critical application, the Technical Response Center can engage within an hour. For non-critical problems, the TRC is committed to respond within two hours. Regardless of criticality, your ticket will be created promptly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will contact you on every resolved problem to verify you are satisfied with the results and ready to close the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.

White Paper: Advantages of Outsourcing
Progent has produced a white paper that explains the advantages a small company can derive by outsourcing IT administration services. To view this white paper and find out the various ways outsourcing can reduce expenses, streamline management, and enhance efficiency, click Small Business Information Technology Outsourcing Benefits.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Davis, Woodland and cities throughout Yolo County, the Monterey Peninsula and the California Central Valley.

If your small business is in Yolo County and you require technical help, IT outsourcing, or top-level services from a Progent professional, call 916-609-1222 or visit Contact Progent.



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