Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve company focus
  • Reduce and control operating costs
  • Free resources for other purposes
  • Gain access to world-class capabilities
  • Add key resources not available internally
Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent offers small and midsize organizations a broad range of network support options highlighted on Progent's web. Below links describe a few of the support services and benefits Progent can provide for companies in the and California Central Valley:

Expertise for Managing the Endpoints of Your Telecommuters
Progent can assist small and mid-size organizations to implement efficient remote endpoint management solutions for maintaining devices used by teleworkers. To find out about ways Progent's consultants can assist you to manage the remote endpoints of your teleworkers, visit expertise for managing and monitoring the remote endpoints of your at-home workforce.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's preparedness to stop or recover rapidly from a ransomware attack. Progent will work with you personally to gather information about your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient AV and backup/recovery environment that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Skype for Business Support
Progent's Microsoft-certified Skype for Business integrators offer remote and onsite consulting services for organizations of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and validate a security environment for your Skype for Business deployment that is compliant with government and industry requirements.

Cisco Firepower Firewalls Integration Experts
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can assist your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT ecosystems that span branch offices, data centers, and cloud resources. For details about Cisco's Firepower family of NGFWs Firewalls, refer to Firepower firewalls integration expertise.

Google Cloud Platform (GCP) Integration Expertise
Progent's Google Cloud Platform planning and integration experts offer cost-effective remote and on-premises support to help organizations of any size to move all or part of their critical IT resources to Google Cloud Platform (GCP). This can reduce management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.

CISSP Network Security Experts
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can create efficient cybersecurity solutions that guard a small office from advanced threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.

Microsoft System Center 2016 Operations Manager Hybrid Cloud Consultants
System Center 2016 Operations Manager helps to promote consistent performance and dependable uptime for critical applications by offering unified, cross-platform monitoring of physical and virtual infrastructure deployed throughout on-premises systems and cloud environments. Progent's consulting group offers world-class remote and onsite support to assist businesses of any size to plan, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consultants can assist you to move to SCOM 2016 from earlier releases of Operations Manager or from other monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate infrastructure based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud solutions.

Microsoft Exchange Server 2010 Help
Progent's Microsoft-certified Exchange 2010 engineers can help you to manage and troubleshoot your current Exchange Server 2010 deployment or provide the assistance of seasoned Exchange 2016 consultants and Exchange Online specialists to help you determine the benefits of migrating to a modern edition of Exchange Server that offers fast return on investment by increasing your productivity, cutting the cost of equipment and service, simplifying administration, and consolidating your vital communications platforms.

Power BI Consulting Services
Progent's Power BI consultants can help you to plan, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can help you build and manage an onsite, cloud, or hybrid network model to run Power BI. For details, visit Progent's Power BI consulting services.

High Availability Internet Connectivity Consulting
Few small companies have the in-house expertise demanded to work efficiently with multiple ISPs, manage the necessary configuration processes with Internet numbering organizations, and configure sophisticated routing mechanisms such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent's Internet connectivity experts and Cisco CCIE-certified network engineers can help your company to utilize the latest connectivity technology to implement cost-effective non-stop ISP connections.

Progent White Paper: Outsourcing Benefits
Progent has published a white paper that discusses the benefits a small organization can realize by outsourcing network support functions. To view this document and learn the various ways outsourcing can control expenses, simplify management, and enhance efficiency, click Small Company Information Technology Outsourcing White Paper.

Progent offers onsite network help, remote consulting services, and optional 24x7 urgent assistance in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you are looking for technical assistance, IT outsourcing, or high-level expertise from a Progent consultant, call 510-300-1400 or visit Contact Progent.