Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve company focus
  • Reduce and control operating costs
  • Free resources for other purposes
  • Gain access to world-class capabilities
  • Add key resources not available internally
Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent offers small and midsize businesses a wide selection of network support services featured on Progent's web site. Below links describe a few of the services and benefits available for companies in the and California Central Valley:

GIAC-certified Information Assurance Expertise and SIEM Planning and Integration
GIAC was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security disciplines addressed within the GIAC accreditation such as evaluating network vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory mandates for reporting incidents.

Windows 10 Planning and Migration Consulting
Progent's Windows 10 planning experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and ongoing consulting support.

Dynamics NAV Software Planning, Customization, and Support
The most recent release of Microsoft Dynamics NAV offers several innovations such as Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV software experts can provide custom programming, integration and troubleshooting support to help you to take advantage of Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV ERP software to additional systems and applications. Also, Progent can help you to create and utilize data warehouses so you can enhance your knowledge of your operations, acquire additional clients, expand your sales campaigns, and form productive partnerships.

MS Exchange 2013 DAG Help
A Database Availability Group (DAG) is the basic element of high availability (HA) for Microsoft Exchange 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a group of up to 16 Mailbox servers where any DAG server can host a copy of an Exchange mailbox database from a different server. DAG servers work together to restore unassisted from breakdowns that impact MBX databases. Progent's certified Exchange experts offer Database Availability Group consulting services to help you plan, install and maintain an HA environment for your Exchange mailboxes. In addition, Progent's Exchange Server 2016 experts can help you migrate your Microsoft Exchange 2013 DAG deployment to Microsoft Exchange 2016 Server.

Microsoft Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 consulting experts can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan. If you are considering moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions consultants can assist you to assess the value of Windows Server 2016 for your business and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model.

Microsoft SQL Server 2016 Consulting and Development
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security and compliance, availability, BOYD support, plus integrated BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises support to help businesses of any size to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.

Wireless IP Phone Integration
Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and optimize numerous key pieces of your wireless infrastructure such as access points, routers, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and on-premises assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

SyteLine/Infor CloudSuite Industrial ERP Consulting Services
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing, distribution and service companies to simplify complex supply chains and streamline key business processes in order to get products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Progent White Paper: Outsourcing Benefits
Progent has put together a report that explains the benefits a small business can realize by outsourcing network support services. To read this summary and learn the various ways outsourcing can control costs, simplify management, and maximize productivity, visit Small Company IT Outsourcing Advantages.

Progent can deliver on-premises computer help, phone-based troubleshooting support, and optional round-the-clock emergency assistance in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you are in need of technical help, information technology outsourcing, or top-level expertise from a Progent professional, call 510-300-1400 or visit Contact Progent.