Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve company focus
  • Reduce and control operating costs
  • Free resources for other purposes
  • Gain access to world-class capabilities
  • Add key resources not available internally
Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent can deliver small and midsize companies a variety of network consulting options featured on Progent's web site. The following links describe a few of the support services and benefits available for businesses in the and California Central Valley:

Video Conferencing Consultants
Progent can provide the support of a certified video conferencing and telepresence consultant with an extensive background deploying products from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or troubleshoot a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent can also provide the services of infrastructure consultants who can assist companies of all sizes to build and maintain a communications network that provides the speed, dependability, security, and expandability you need to support your video conferencing/telepresence environment.

Data Loss and Data Leakage Prevention (DLP) Consulting and Email Content Filtering Technology
Progent's data loss prevention experts and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for monitoring the content of outbound email messages and attachments and preventing users from sending confidential or inappropriate data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid reputation loss and stay compliant with industry security standards and regulatory requirements including HIPAA and Sarbanes-Oxley. Find out about Progent's complete ProSight family of affordable outsourced network management services for small organizations

VMware vSphere and vCloud Configuration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent's VMware vSphere and NSX consultants offer advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

Consulting for Non-stop Information Networks
Progent's design services for fault tolerant networking offer access to Microsoft and Cisco-certified consulting experts who will show you how to implement a robust computing environment that includes essential technologies and processes for mission critical environments. Progentís engineering professionals can help you to implement a system infrastructure with features such as fault tolerant Internet access, network load balancing, fault tolerant data centers, cloud backup and restore, fault tolerant interoffice connectivity, and fault tolerant multi-site networks. Progent can also provide disaster recovery preparedness consultants to help you plan, validate, and document a recovery process based on best practices.

Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery consultants with the skills to reconstruct an IT network damaged by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware cleanup and restoration expertise.

System Center 2012 Virtual Machine Manager Consultants
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your business to upgrade from an older release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM environment so you get maximum business value. Progent can also provide SCVMM 2016 migration expertise to help you to design and execute a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance capabilities, more affordable VMM storage options, and other enhancements.

Efficient Pricing Model
Progent's simple per-minute billing model has no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra fees that drive up service. For remote support during regular working hours, you only pay for the time spent working on your problem. If it only requires ten minutes to resolve your problem, then you only pay for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you are billed only for the time when Progent's consultant is actually on premises working on your issues. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but not a higher emergency rate. Because Progent has a large pool of consultants located within the entire service territory, an available expert is typically close by to help. Progent can in addition provide onsite support to the majority of zip codes in the United States within 24 hours of receiving a service call. Progent's online support group has provided assistance to small companies in every state in the U.S (See Progent's customer testimonials.)

Microsoft Windows Server 2008 Support
The complexity and integration demands of Windows Server 2008 R2 requires an information technology expert with practical experience and broad knowledge in architecting and deploying cohesive end-to-end business information environments. The experience of Progent's certified Windows Server 2008 engineers, averaging over ten years of background integrating Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also assist you to assess the benefits of upgrading from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid network model that integrates on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Oracle DBA and Development Services
Progent offers online access to an Oracle expert for Oracle database administration support or an Oracle application programmer. Progent can assist you to create effective solutions for critical Oracle DBA activities such as performance tuning, backup and restore processes, and database security, or train your in-house personnel to follow industry leading practices for simplifying major administration procedures. Progent can also offer the services of a PL/SQL developer to assist your company to build, tune, enhance, or port Oracle-based programs that can vary from forms to database-powered web sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper and can also help you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

White Paper: Reasons for Outsourcing
Progent has written a white paper that summarizes the benefits a small organization can derive by outsourcing network management functions. To read this document and find out how outsourcing can control expenses, simplify management, and maximize efficiency, visit Small Company Information Technology Outsourcing Advantages.

Progent offers on-premises network support, remote technical services, and optional 24x7 urgent assistance in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you are looking for computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 510-300-1400 or visit Contact Progent.