Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
Stanislaus County small businesses conserve budgets and enhance computing value via IT outsourcing. By
offering affordable access to skilled consultants and by introducing
state-of-the-art processes, IT outsourcing allows small companies to improve network service levels
while avoiding the cost of expanding their internal IT departments. IT outsourcing allows your company to concentrate
on your core business without sacrificing the quality of IT support.
Small businesses are embracing IT outsourcing at an increasing pace
because of its demonstrated benefits. Surveys indicate that small businesses expect to realize these primary advantages from IT outsourcing:
Progent's outsourcing services exploit the latest remote monitoring and
automated management technology as well as field-proven processes to
help small businesses save money and significantly improve the business value of their
network. Progent does not require you to commit to long-term support contracts or rely on the
limited bandwidth of independent consultants or small consulting firms.
- Eliminate distraction from main business
- Curb spending and stimulate productivity
- Focus in-house experts on strategic initiatives
- Take advantage of outside specialists
- Rationally balance internal and outside resources
Progent offers a variety of IT outsourcing services for small businesses
in Stanislaus County:
Video Conferencing Consulting Services
Progent offers the support of an accredited video conferencing engineer with an extensive background deploying technology from the major telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing solution that preserves your current investment and optimizes the strategic value of your information network. Progent also offers the expertise of infrastructure consultants able to assist businesses of all sizes to build and troubleshoot a communications network that provides the performance, reliability, protection, and scalability you need to accommodate your telepresence solution.
MySQL Programming and DBA Services
Progent's MySQL software developers, database architects, and DBAs offer cost-effective remote DBA or software programming support and can assist organizations of all sizes to configure and manage MySQL in a dependable IT infrastructure that offers advanced performance, expandability, and security. Progent also has proven skill assisting companies to migrate databases from Oracle to MySQL.
Cisco UC520 Consulting Support
Progent's seasoned IP Voice specialists offer Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP system or design and carry out a smooth migration to a modern VoIP system.
Cisco Unified Communications Manager and CallManager Consulting
Progent can provide remote or on-premises help from a certified CCIE specialist to help your business to design, deploy, administer and repair unified communications environments based on Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping organizations of all sizes to build advanced collaboration solutions by providing expert services that include Cisco Unified Communications Manager and CallManager system design and deployment, Voice over IP and IP video phones configuration, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's entire library of Unified Communications applications such as Jabber, WebEx, Unity Connection, Cisco Unified Contact Center Express, and Unified Attendant Console.
Firewall and VPN Support
In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers organizations expert help for solutions from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can help you create a detailed security strategy and choose the right technologies from a variety of suppliers to support your security objectives while staying within your budget limits.
SCVMM 2012 Consulting and Troubleshooting
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to move from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment to make sure you realize maximum return on investment. Progent can also provide SCVMM 2016 migration consulting to help your organization to design and execute a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of new security capabilities, high availability VMM storage options, and other enhancements.
Cloud Consulting Services for At-Home Workers
Progent can assist small and mid-size organizations to provision their remote workforce with safe and seamless access to cloud services. For details about ways Progent's consultants can help businesses to configure robust Cloud connnections for their teleworkers, go to cloud consulting services for teleworkers.
Help Desk sharing Services
Progentís Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced support solution built around the leading PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting. To learn more, see Progentís Help Desk Co-management services.
CISA Certified Network Security Audit Experts
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that indicates expertise in information system security auditing. Certified by ANSI, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified network security audit professional trained to help businesses in the areas of information systems audit services, information technology enforcement, network assets and architecture ROI, information technology support, safeguarding of information assets, and disaster recovery planning.
ProSight Virtual Hosting and Management Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum degree of dependability and expandability and is in addition simple to migrate to any data center. Progent's Private Cloud hosting services are built on mature virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility. Find out about Progent's ProSight family of managed services for small businesses.
Progent's Technical Response Center (TRC) Response Times
Progent's Technical Response Center (TRC) is dedicated to providing the best level of online IT support services available for emergency and non-critical issues. For urgent problems that affect multiple users, crucial personnel, or a line-of-business application, the TRC will engage in less than an hour. For non-critical problems, the TRC will within two hours. Regardless of criticality, your trouble ticket will be created quickly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will check with you regarding every corrected problem to confirm you are comfortable with the resolution and ready to close the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
Progent White Paper: Why Outsource?
Progent has written a report that discusses the benefits a small business can derive from outsourcing network management services. To view this summary and find out the reasons outsourcing can reduce expenses, simplify management, and maximize efficiency,
click Small Company IT Outsourcing Benefits.
Progent offers optional 24x7 onsite computer help and IT outsourcing services in
Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson and cities throughout Stanislaus County, the San
Francisco Bay Area, the Monterey Peninsula and the California Central
If your small business is in Stanislaus Countyand you are in need of computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant,
209-653-5404 or visit Contact Progent.