Monterey Peninsula Monterey, Pacific Grove, Carmel:
Small Company Network Outsourcing Services How Outsourcing IS Support Is Smart business
Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel
For small businesses in Monterey, Pacific Grove, Seaside and Carmel, IT outsourcing reduces costs and enhances network value. IT outsourcing gives your company regular access to IT consulting experts without requiring you to add to your in-house support staff. IT outsourcing allows you to focus on business objectives while experts take care of managing your network.
Until recently, IT outsourcing was thought to make sense only for
large companies. Now, however, new technology and service delivery
modes make IT outsourcing the smart choice for small businesses who want
the best network support for the best price. Surveys show that small businesses
use IT outsourcing for several key reasons:
- Free management to pursue business goals
- Leverage IT spending and improve operational efficiency
- Refocus internal resources
- Benefit from outside expertise
- Expand technical scope, maintain in-house head count
Progent offers a variety of IT outsourcing services for small businesses in Monterey, Pacific Grove, Seaside and Carmel:
Desktop Technical Support
Progent can deliver a broad range of cost-effective consulting and support services to assist your company to install, configure, repair, and administer workstations and laptops based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning support, Windows 8.1 expertise, Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit computing expertise.
Internet Connectivity Assistance
Progent can provide the affordable services of remote Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Microsoft Office 365 Excel Development and Training
Progent's Microsoft-certified Office 365 Excel application consultants can help your company to create state-of-the-art Excel-based programs or provide 1-on-1 training in the powerful features of Office Excel desktop and Office 365 Excel. Progent's experts can also assist you to build and maintain a secure, robust network and communications infrastructure to support your Excel solutions. Progent's SharePoint consultants can show you how use Excel Services to expand the power of Excel by incorporating dynamic spreadsheets into management intelligence portals and scorecards. Progent's Microsoft Dynamics specialists can show you how to share information between Microsoft Office 365 Excel and products such as Dynamics GP and MS Dynamics AX.
Microsoft Skype for Business Consulting
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite expertise for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or hybrid topology; interface Skype for Business with SQL Server, Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you to design and validate a security environment for your Skype for Business solution that is compliant with government and industry standards. Progent can also help you create a hybrid network model that combines on-prem Skype for Business Server with the cloud platforms Skype for Business Online or Teams.
CISSP Network Security Consultants
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help create cost-effective security solutions that guard a small business from advanced threats or Progent can design,
deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite,
remote, and mobile users accessing IT resources distributed over multiple physical datacenters and public and private
clouds.
Enterprise Project Management Support
For enterprise project management assistance, Progent can provide access to senior information technology experts with decades of background as IT project managers for program development, information technology deployment, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide advanced management skills to assist enterprise customers to follow leading practices to make sure major projects are completed on time and within budget.
Mac Consultants
Progent's engineers can provide Mac clients a variety of services including remote Apple macOS and OS X desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Mac security and network infrastructure consulting, co-existence between Mac and Microsoft Windows environments, and one-on-one training. For IT systems based exclusively on Mac or for environments that utilize a mix of Apple macOS and OS X, Linux, and Windows-powered servers and desktops, Progent has the experience and knowledge to handle the complexity of designing, configuring, and supporting a network infrastructure that is dependable, safe, efficient, and supportive of your company's objectives.
Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration consultants can provide cost-effective remote and on-premises consulting to assist companies of any size to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable access to Google's state-of-the-art machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Microsoft Office Word and Office 365 Word Consulting
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide selection of affordable remote support services to help your organization to maintain your existing Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different versions of Office Word, integrating Word with different Office applications such as Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and remote Microsoft Office Word training tailored for individuals or groups.
Accounting Application Development and ERP Expertise
Progent's Experts Team provides in-depth consulting expertise in specific application areas, enabling you to customize fast, affordable and comprehensive IT solutions that address the individual needs of your company. Progent's software developers can help you to benefit from Microsoft's major business applications by offering a variety of services such as
Microsoft Dynamics AX ERP Software consulting services,
Dynamics GP/Great Plains Business Accounting Software training and integration,
Microsoft Dynamics NAV (Navision) Business Management Software integration,
Microsoft Dynamics SL (Solomon) Accounting Software migration and support,
and Microsoft Dynamics RMS (Retail Management System) configuration.
Progent White Paper: Benefits of Outsourcing
Progent has written a report that summarizes the benefits a small company can realize by outsourcing network management services. To read this document and learn the various ways outsourcing can conserve expenses, streamline management, and enhance productivity,
click Small Company Information Technology Outsourcing Advantages.
Progent offers optional 24x7 onsite computer help and IT outsourcing services in Monterey, Pacific Grove, Seaside, Carmel and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula areaand you require technical help, IT outsourcing, or advanced services from a Progent consultant, call 831-600-4300 or visit Contact Progent.
An index of content::
IT Services Server Virtualization
Server Management Network Consulting
Server proliferation puts pressure on network budgets and management resources. Server reduction through a virtual infrastructure offers lower TCO of servers and faster ROI, more leveraged utilization of physical computers, streamlined operations, increased system availability, and easier manageability. Common uses for virtual machines are hardware consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.
Microsoft Forefront TMG 2010 Computer Consultant
Microsoft Experts Network Consultant Forefront TMG Firewall
Microsoft Forefront TMG 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified engineers can help you to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
ASA Firewall with Firepower Onsite Technical Support
Cisco ASA Firewall URL Filtering Specialist
The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Catalyst 2960 Switch Online Troubleshooting
Catalyst 3560 Switch Consulting Services
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and migrate efficiently from outdated switches to modern devices.
Outsourcing Technical Support Windows 8.1 DirectAccess
Windows 8.1 Remote Desktop Computer Companies
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to deploy, manage, and support networks that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up testing environments to assess Windows 8.1 and plan and execute Windows 8.1 migration plans following industry best practices.
Expert Microsoft Certified Specialists Exchange 2007 to Exchange 2010 Upgrade
Exchange 2010 Upgrade Technology Professional
Progent offers expert help for every step of your Exchange Server 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software and equipment needed, recommended sourcing, pilot verification at customer location or at Progent's test facility, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for client's support group and end users.
ISA 2004 Enterprise Edition Server Specialists
Microsoft ISA Server Remote Support Services
Progent's certified ISA Server consultants have broad experience developing Microsoft-based security solutions for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.
Urgent UNIX Firewall Setup
Security Auditor Solaris
If your company operates a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can assist your whole enterprise in a wide array of security topics such as security management practices, security design and models, access control products and methodology, applications development security, operations security, hardware security, communications, network and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of knowledge that information security professionals are required to master. These accreditations offer IT management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the background and knowledge to offer effective security management and consulting help.
Consulting Support for Network Service Firms Remote Consulting
IT Services for Service Firms Network Engineer
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting engineers under your own service brand as a transparent arm of your IT consulting team.
WLAN controller IT Consultant
3504 wireless controller Online Help
Progent's certified Wi-Fi experts can assist your organization to evaluate the benefits of using Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can assist you to maintain and debug your existing Wi-Fi environment or help you design and carry out a smooth migration from legacy wireless controllers to modern models.
Best Troubleshooting Mac Security Audits
Online Support Services OS X Snow Leopard Security
Progent's CISM-certified security consultants can help you safeguard your Apple Mac network through expert support offerings such as performing security tests, recovery from virus and worm penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular objectives of your business network.
Best Practices Networking Services
Microsoft Solutions Framework Project Methodology Network Security Consultant
Progent’s team of Microsoft and Cisco Premier experts average more than ten years of hands-on professional background, at the front lines of network support, executing a broad variety of IT projects for a large mix of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting team. This ensures that you get not just world-class technical skills, but also a consultant with proven approaches for applying technical knowledge to solve actual network problems quickly.
Ubuntu Linux Specialist
Ubuntu Linux Consult
Progent's Linux support services provide small and mid-size businesses and software developers help with managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience offers you an easy single consulting firm to help you build and manage a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
ProSight Infrastructure Monitoring Support and Setup
IT Consultants Network Performance Troubleshooting
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and debug their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need important software patches, or isolating performance problems.
Application Monitoring Consultant Services
System Center Operations Manager Technology Consulting Services
Remote continuous network monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has advanced to the point that companies of all sizes can get a level of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages designed to help your company to detect and resolve a an array of network problems before they get big enough to impact productivity.
Emergency Telepresence IT Consultant
Cisco Telepresence Consultants
Progent can provide the support of a veteran consultant with extensive hands-on experience configuring, managing, and enhancing telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support team, your ISP, and your telepresence platform vendor to help your company increase the business value of your telepresence solution.
Remote Technical Support Windows Server 2019 with Linux
MCSE Expert Certified Remote Technical Support Windows Server 2019 USB Drive Witness
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Support Outsourcing Microsoft Configuration Manager 2007
SCCM 2007 Troubleshooting Consulting
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and increase productivity by ensuring that operating systems and applications are always current, tracking licensing, and monitoring usage profiles so you can make smart buying decisions. When your organization is set to update your SCCM 2007 configuration management solution, Progent can help you to plan and carry out a smooth migration to SCCM 2012.
Solaris Online Network Architect Firms
Solaris Remote Engineer
Progent provides nationwide remote phone support and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote network consulting provides optimum leverage for your information technology budget by protecting user efficiency and limiting the time charged for computer repair services. Advanced online support tools and skilled technicians and engineers combine to enable Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security professionals to help you with the most challenging system problems.
Windows 8.1 Wireless Network Consultant
Microsoft Windows Technology Professional
Progent's Microsoft-certified experts can deliver a variety of consulting services to help companies of any size to install, administer, and troubleshoot networks that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure testing labs to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects following proven methodologies.
Windows Server 2016 and SCVMM Professional
Top Ranked Microsoft Certified Partner Network Consultant Windows Server 2016 Disaster Recovery Planning
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.
Consulting Services CRM
Microsoft CRM Professionals
Microsoft Dynamics Customer Relationship Management helps small businesses build positive client relationships. Integrated Sales and Customer Service modules allow in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service data.
Windows Server 2016 Health Service Professional
Windows Server 2016 Hybrid Support
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
24-Hour Email Image Spam Protection Professional
Email Quarantine Consult
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Cisco TelePresence System 3210 Consult
24/7/365 Polycom OTX Telepresence Professional
Progent offers the support of an accredited engineer with expertise integrating technology from the major telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, configure, expand, or troubleshoot a telepresence solution that protects your investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure consultants able to assist businesses of any size to build and maintain a network that delivers the performance, dependability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.
Virus Protection Technical Support Services
Ingate Compliance Audit
For smaller organizations, computer security and information assurance and regulatory compliance is too complicated to master yet too risky to overlook. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to hide. Progent has made it economical for small and midsize businesses to implement vital security tasks successfully by providing the advantage of billed time to the nearest minute without any minimum billing for online support. You have access to a seasoned computer consultant to provide just the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Cisco Certified Expert Meraki Wave 2 Wi-Fi Access Point Setup and Support
CCIE Expert Certified Meraki MR66 Access Point Network Engineer
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.
Microsoft Experts Online Consulting SharePoint Server 2013
SharePoint 2013 Office Web Apps Server Online Troubleshooting
Progent has been delivering SharePoint consulting services since the first product was published over a decade ago, and Progent has the scope of technical know-how to help organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an in-house, online or hybrid deployment is most sensible for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management services or can help in specific jobs associated with your SharePoint 2013 deployment.
Outsourcing Windows and Solaris
UNIX, Windows Consulting Services
If you are producing UNIX-based software on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of high-value know-how without the constant hassle of maintaining your business network. Through the use of automated server monitoring and by providing online and on-site assistance as your company needs it, Progent offers an affordable solution for maintaining an IT system that features excellent availability, security, and performance. Progent's developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises support and repair, network monitoring services, and Contact Center support.
Microsoft Mac and Linux Desktop Small Business Network Consultants
Technicians Desktop Technology
Progent can deliver a broad array of cost-effective consulting and support services to assist your company to deploy, integrate, repair, and manage desktop PCs and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online assistance for single machines or laptops or work with you to plan and implement a large-scale rollout of new or revised operating system software and business applications. Progent can also provide consultants and technical workers to assist you to plan for and implement a site relocation or consolidation designed to produce minimal interruption to your business.
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