Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

For small businesses in Monterey, Pacific Grove, Seaside and Carmel, IT outsourcing reduces costs and enhances network value. IT outsourcing gives your company regular access to IT consulting experts without requiring you to add to your in-house support staff. IT outsourcing allows you to focus on business objectives while experts take care of managing your network.

Until recently, IT outsourcing was thought to make sense only for large companies. Now, however, new technology and service delivery modes make IT outsourcing the smart choice for small businesses who want the best network support for the best price. Surveys show that small businesses use IT outsourcing for several key reasons:

  • Free management to pursue business goals
  • Leverage IT spending and improve operational efficiency
  • Refocus internal resources
  • Benefit from outside expertise
  • Expand technical scope, maintain in-house head count
Progent incorporates best-of-breed technology such as proactive server monitoring, remote access and automated network management to offer small businesses money-saving IT outsourcing programs that improve the reliability, security and productivity of your information network. With Progent, you do not have to commit to the long-term contracts common to the biggest IT outsourcing companies or put up with the limited availability of independent consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in Monterey, Pacific Grove, Seaside and Carmel:

Desktop Technical Support
Progent can deliver a broad range of cost-effective consulting and support services to assist your company to install, configure, repair, and administer workstations and laptops based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning support, Windows 8.1 expertise, Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit computing expertise.

Internet Connectivity Assistance
Progent can provide the affordable services of remote Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and managing a seamless move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.

Microsoft Office 365 Excel Development and Training
Progent's Microsoft-certified Office 365 Excel application consultants can help your company to create state-of-the-art Excel-based programs or provide 1-on-1 training in the powerful features of Office Excel desktop and Office 365 Excel. Progent's experts can also assist you to build and maintain a secure, robust network and communications infrastructure to support your Excel solutions. Progent's SharePoint consultants can show you how use Excel Services to expand the power of Excel by incorporating dynamic spreadsheets into management intelligence portals and scorecards. Progent's Microsoft Dynamics specialists can show you how to share information between Microsoft Office 365 Excel and products such as Dynamics GP and MS Dynamics AX.

Microsoft Skype for Business Consulting
Progent's Microsoft-certified Skype for Business integrators can provide online and onsite expertise for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or hybrid topology; interface Skype for Business with SQL Server, Exchange Server, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you to design and validate a security environment for your Skype for Business solution that is compliant with government and industry standards. Progent can also help you create a hybrid network model that combines on-prem Skype for Business Server with the cloud platforms Skype for Business Online or Teams.

CISSP Network Security Consultants
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help create cost-effective security solutions that guard a small business from advanced threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources distributed over multiple physical datacenters and public and private clouds.

Enterprise Project Management Support
For enterprise project management assistance, Progent can provide access to senior information technology experts with decades of background as IT project managers for program development, information technology deployment, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide advanced management skills to assist enterprise customers to follow leading practices to make sure major projects are completed on time and within budget.

Mac Consultants
Progent's engineers can provide Mac clients a variety of services including remote Apple macOS and OS X desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Mac security and network infrastructure consulting, co-existence between Mac and Microsoft Windows environments, and one-on-one training. For IT systems based exclusively on Mac or for environments that utilize a mix of Apple macOS and OS X, Linux, and Windows-powered servers and desktops, Progent has the experience and knowledge to handle the complexity of designing, configuring, and supporting a network infrastructure that is dependable, safe, efficient, and supportive of your company's objectives.

Google Cloud Platform Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration consultants can provide cost-effective remote and on-premises consulting to assist companies of any size to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment expense and enable access to Google's state-of-the-art machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

Microsoft Office Word and Office 365 Word Consulting
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide selection of affordable remote support services to help your organization to maintain your existing Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different versions of Office Word, integrating Word with different Office applications such as Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and remote Microsoft Office Word training tailored for individuals or groups.

Accounting Application Development and ERP Expertise
Progent's Experts Team provides in-depth consulting expertise in specific application areas, enabling you to customize fast, affordable and comprehensive IT solutions that address the individual needs of your company. Progent's software developers can help you to benefit from Microsoft's major business applications by offering a variety of services such as Microsoft Dynamics AX ERP Software consulting services, Dynamics GP/Great Plains Business Accounting Software training and integration, Microsoft Dynamics NAV (Navision) Business Management Software integration, Microsoft Dynamics SL (Solomon) Accounting Software migration and support, and Microsoft Dynamics RMS (Retail Management System) configuration.

Progent White Paper: Benefits of Outsourcing
Progent has written a report that summarizes the benefits a small company can realize by outsourcing network management services. To read this document and learn the various ways outsourcing can conserve expenses, streamline management, and enhance productivity, click Small Company Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Monterey, Pacific Grove, Seaside, Carmel and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula areaand you require technical help, IT outsourcing, or advanced services from a Progent consultant, call 831-600-4300 or visit Contact Progent.



An index of content::

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    Microsoft Forefront TMG 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a easily managed Internet gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified engineers can help you to design and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent offers expert help for every step of your Exchange Server 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software and equipment needed, recommended sourcing, pilot verification at customer location or at Progent's test facility, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and webinar training for client's support group and end users.

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  • ISA 2004 Enterprise Edition Server Specialists
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    Progent's certified ISA Server consultants have broad experience developing Microsoft-based security solutions for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your productivity.

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    Microsoft Solutions Framework Project Methodology Network Security Consultant

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  • Information Transfer Support and Integration Support and Setup Information Transfer

  • Ubuntu Linux Specialist
    Ubuntu Linux Consult

    Progent's Linux support services provide small and mid-size businesses and software developers help with managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience offers you an easy single consulting firm to help you build and manage a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    IT Consultants Network Performance Troubleshooting

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    Progent offers the support of an accredited engineer with expertise integrating technology from the major telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, configure, expand, or troubleshoot a telepresence solution that protects your investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure consultants able to assist businesses of any size to build and maintain a network that delivers the performance, dependability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.

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    Ingate Compliance Audit

    For smaller organizations, computer security and information assurance and regulatory compliance is too complicated to master yet too risky to overlook. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to hide. Progent has made it economical for small and midsize businesses to implement vital security tasks successfully by providing the advantage of billed time to the nearest minute without any minimum billing for online support. You have access to a seasoned computer consultant to provide just the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security strategy.

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