Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

For small businesses in Monterey, Pacific Grove, Seaside and Carmel, IT outsourcing reduces costs and enhances network value. IT outsourcing gives your company regular access to IT consulting experts without requiring you to add to your in-house support staff. IT outsourcing allows you to focus on business objectives while experts take care of managing your network.

Until recently, IT outsourcing was thought to make sense only for large companies. Now, however, new technology and service delivery modes make IT outsourcing the smart choice for small businesses who want the best network support for the best price. Surveys show that small businesses use IT outsourcing for several key reasons:

  • Free management to pursue business goals
  • Leverage IT spending and improve operational efficiency
  • Refocus internal resources
  • Benefit from outside expertise
  • Expand technical scope, maintain in-house head count
Progent incorporates best-of-breed technology such as proactive server monitoring, remote access and automated network management to offer small businesses money-saving IT outsourcing programs that improve the reliability, security and productivity of your information network. With Progent, you do not have to commit to the long-term contracts common to the biggest IT outsourcing companies or put up with the limited availability of independent consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in Monterey, Pacific Grove, Seaside and Carmel:

ISA Server and Forefront TMG Server Consulting
Microsoft ISA Server 2006 and its replacement Microsoft Forefront TMG 2010 are discontinued software platforms that include an application-aware firewall able to protect networks from external and internal threats. Both platforms provide in-depth inspection of network protocols to uncover threats that routinely eluded legacy firewalls. Microsoft ISA Server 2006 was replaced by Microsoft Forefront Threat Management Gateway, which was based on ISA Server's architecture while delivering a number of enhanced capabilities. Forefront TMG has been retired by Microsoft, and the security features offered by the product are now usually handled by dedicated hardware devices from vendors that include Cisco, Barracuda, SonicWALL and WatchGuard. (See ASA Firewall with Firepower Services configuration and support.) Progent offers advanced Microsoft Forefront Threat Management Gateway support and Microsoft ISA Server expertise to help you maintain and troubleshoot your legacy firewall environment, and Progent can help you to upgrade smoothly to a modern security solution by providing planning, configuration, optimization, training and troubleshooting.

MySQL Programming and DBA Consulting
Progent's MySQL application programmers and DBAs can provide cost-effective online database administration or software development support and can assist organizations of all sizes to configure and support MySQL in a reliable network infrastructure that offers high levels of speed, expandability, and security. Progent also has experience helping businesses to port databases from Oracle to MySQL.

Microsoft Project Server and Project Online Consultants
Progent's certified Microsoft Project Server and Project Online experts can provide advanced expertise in deploying and managing all editions of Microsoft Project and can deliver a broad variety of affordable remote support services following leading practices to help organizations of any size to receive all the benefits of this powerful project management solution. Support services available from Progent include solution design, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.

Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration consultants have extensive background delivering remote and onsite support for businesses of all sizes who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to resolve technical problems that span numerous vendors and that represent a combination of older and current technology. Progent offers affordable remote expertise to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to help you to handle especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major IT projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones and tablets to maximize their business value.

GIAC-certified Information Assurance Expertise and SIEM Design and Operation
Global Information Assurance Certification was established in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the network security capabilities addressed within the GIAC accreditation such as evaluating network vulnerability, event management and response, traffic analysis, web-based services security and SIEM solutions for compliance with regulatory mandates for reporting security events.

Windows 8.1 Migration
Progent's certified Windows 8.1 experts can deliver a variety of consulting services to assist companies of any size to maintain, administer, and repair environments that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration help.

Cisco Wireless Controller Consulting
Progent's Cisco Wi-Fi controller experts can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller products. Progent offers support for both physical and software-only Wi-Fi controllers and can assist you to determine which type is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller expertise.

White Paper: Advantages of Outsourcing Network Support from Progent
Progent has written a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's IT Outsourcing and Co-sourcing report describes Progent's proven service delivery paradigm for IT consulting that ranges from router configuration to full-service application development. The report also shows how Progent's outsourcing and co-sourcing support services can help clients to reduce costs, improve productivity, and increase the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing Network Support from Progent.

Oracle DBA and Development Support
Progent can provide online access to an Oracle expert for Oracle database administration support or an Oracle software programmer. Progent can help your business to develop effective mechanisms for critical Oracle database administration activities such as database tuning, backup/recovery strategies, and database security, or mentor your IT personnel how to follow industry best practices for streamlining major administration procedures. Progent can in addition provide the support of a PL/SQL programmer to assist your company to build, tune, troubleshoot, or port Oracle applications that can range from forms to database-powered web sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor.

Microsoft Azure Planning and Integration
Progent's Azure integration consultants can assist you with any phase of Microsoft Azure migration such as needs definition, prerequisites evaluation, system design, pre-production testing, deployment, centralized management, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure resources.

White Paper: Outsourcing Advantages
Progent has written a white paper that discusses the benefits a small organization can realize by outsourcing IT administration functions. To read this document and learn the reasons outsourcing can reduce expenses, simplify management, and maximize efficiency, click Small Firm Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Monterey, Pacific Grove, Seaside, Carmel and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula areaand you are in need of technical support, information technology outsourcing, or high-level services from a Progent professional, call 831-600-4300 or visit Contact Progent.