Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Small and midsize companies located in Mountain View and Silicon Valley benefit from IT outsourcing services by reducing network support costs and enhancing the business value of their information networks. Through IT outsourcing, small organizations can gain reliable access to certified engineers and computer support professionals without incurring to the cost of assembling and supporting a skilled internal IT services team. IT outsourcing makes it possible for your business to focus money and time on improving your company's competitiveness without losing the advantages of rock-solid network support.

Due to its demonstrated effectiveness, IT outsourcing is becoming an increasingly popular alternative for network support, especially with small organizations who have only recently become familiar with the idea. Surveys reveal that the primary motivation for small businesses to utilize IT outsourcing services are:

  • Reduce management hassle and increase focus
  • Lower the cost of network support
  • Redirect internal IT expertise for business-critical task
  • Guarantee quick availability of technical support experts
  • Intelligently supplement in-house capability with external engineering resources
Progent's network support outsourcing services are intended to fit the budgets and technical requirements of small organizations who cannot rationalize the cost high cost of enterprise-class outsourcing agreements and whose mixed-vendor networks lack the level of standardization required for effective support from mass-market IT outsourcing companies and major computer vendors.

Progent can deliver small and midsize organizations a wide selection of IT support options featured on Progent's web. Below links describe a few of the support services and benefits provided for businesses in the and California Central Valley:

At-home Workers Solutions
Progent has two decades of experience assisting small and mid-size companies to design, deploy, optimize, manage, and troubleshoot information networks that support remote workers. To find out about Progent's expertise for an at-home workforce, see remote workforce solutions.

Amazon AWS Cloud Planning and Integration
Progent's Amazon AWS integration experts offer cost-effective remote support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS services. Progent can provide occasional support or Progent can deliver project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS cloud.

Google Cloud Platform (GCP) Planning and Integration Consulting
Progent's Google Cloud Platform (GCP) planning and integration consultants offer cost-effective online and on-premises support to assist companies of any size to move all or part of their critical IT resources to Google Cloud Platform (GCP). This can reduce management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.

Microsoft Windows Active Directory Support Services
Progent's Microsoft-certified Active Directory experts have broad experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, removal of test application configuration objects in production Active Directory environment, and restoration of failed installations of Active Directory and AD-integrated applications. Progent is also proficient in using ďexpert onlyĒ AD tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key areas including Active Directory naming conventions, hierarchical structure, IT administration model, utilization and structure of group policy objects, plus protection and auditing specifications. Progent can also analyze the impacts of alternate server and service implementations on functionality and performance. Progent can help companies to design and roll out deployments of Active Directory Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

Internet Access Consulting
Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet access solution matches your business requirements. Services provided by Progent include assessment of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and designing dependable BGP configurations.

Microsoft Office 365 Excel Consulting Services
Progent's certified Office 365 Excel consultants can help you to create state-of-the-art Excel-powered applications or provide 1-on-1 education in the powerful capabilities of Microsoft Excel desktop and Microsoft Office 365 Excel. Progent's experts can also assist your business to create and manage a secure, robust IT infrastructure to support your Microsoft Excel applications. Progent's SharePoint Server consultants can show your company ways utilize Excel Services to extend the power of Excel by incorporating dynamic Excel spreadsheets into business intelligence dashboards and scorecards. Progent's Microsoft Dynamics professionals can show you how to share information between Microsoft Office 365 Excel and platforms such as Dynamics GP and Dynamics SL.

System Center 2012 Integration and Support
Progent's System Center consultants have over a decade of experience integrating, maintaining and troubleshooting the key components that make up System Center and can assist you to plan, configure, support, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help your organization to move to the latest version of Microsoft System Center from a previous release or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.

Collaborative Applications Consulting Services for Telecommuters
Progent can help small and medium-size organizations to configure collaboration software like SharePoint and Microsoft Teams to enable their at-home workers to engage in productive interaction with fellow workers and customers. For details about ways Progent can help businesses to install and maintain collaborative software for telecommuters, refer to collaborative solutions expertise for remote workers.

Microsoft SQL Server 2012 Database Support
Progent can provide the expertise of Microsoft-certified SQL Server 2012 consultants and seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and data security consultants to assist your business to manage your Microsoft SQL Server 2012 solution and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help your company to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

White Paper: Outsourcing Benefits
Progent has published a report that summarizes the benefits a small organization can derive from outsourcing network management services. To read this summary and find out the various ways outsourcing can control costs, simplify management, and maximize productivity, visit Small Company IT Outsourcing Benefits.

Progent offers onsite IT support, remote technical support, and optional round-the-clock emergency technical help in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Mountain View or anywhere in Silicon Valley and you are looking for computer support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 408-240-9400 or visit Contact Progent.



An index of content::

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  • Award Winning System Center Operations Manager IT Consultant Microsoft Certified Application Monitoring Remote Troubleshooting
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    Progent's Cisco certified networking consultants have extensive background assisting ISPs to design, deploy, manage, tune, and debug fault-tolerant, scalable connectivity environments appropriate for shared public networks.

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    Progent can assist small and medium-size organizations to set up their home-based employees with efficient access to public cloud services.

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  • Google Cloud Natural Language Consultant Services
    24-7 Engineer Google Cloud Docker

    Progent offers cost-effective online and on-premises consulting to assist businesses of any size to move any portion of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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  • Technology Consulting Services Zero Downtime Clustered Servers
    Support Services Clustered Server

    Progent offers Windows Cluster Server expertise to help your business deploy non-stop server clusters that can provide 100% operation. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too design high availability clustered server environments around Windows Server 2003 Cluster, Progentís Certified Windows experts ensure that your fault-tolerant server clusters are set up to maximize the business value of your computer network.

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  • Exchange 2003 Server Migration Consultants Microsoft Exchange Online Help
  • Exchange 2013 Voice Mail Engineer Exchange 2013 Data Loss Prevention Support Outsourcing
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  • Dynamics GP 2015 SmartList Designer Coder
    Microsoft Certified Expert Professional Dynamics GP 2015 R2 Integration

    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with the most popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the return on your investment in this powerful product.

  • Help and Support Onsite Support Remote Support Services On-site Support
  • High Availability Server Clustering Specialists 24-Hour Clustered Server Technical Support

  • Local Government Exchange Specialist
    Local Government Exchange Consultancy

    Progent has extensive experience delivering a full-spectrum of remote IT support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has provided IT solutions to organizations in all 50 states. Remote support eliminates travel costs and solves issues more quickly than onsite support.

  • Home Based Virtual Office Network Engineer Queensland Microsoft MCITP Remote Support Part Time Jobs
  • Hyper-V 2016 PowerShell IT Services Consultancy Windows Hyper-V 2016 Failover Clusters
  • ISA 2004 Firewall Network Engineer Consultant ISA 2004 Firewall
  • ISA 2004 Server Remote Troubleshooting ISA 2000 Server IT Consulting
  • ISA Server 2006 Network Consultant ISA 2006 IT Services
  • California, US Mountain View Small Office Server Support
  • IT Outsourcing Article IT Co-sourcing White Papers
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  • Juniper Junos Configuration Network Intrusion Penetration Testing Top Rated Juniper Junos Management Security Consultancy
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  • Linux, Windows Consult 24-7 Consultant Windows and Linux
  • Lync Server 2013 Front End Pool Pairing Services Lync Server 2013 Front End Pool Pairing Consultants
  • MS CRM Specialists Microsoft Dynamics CRM Consultant
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  • Meraki MR72 Access Point Network Engineer Cisco Certified Meraki MR32 Access Point Network Engineer

  • Network Performance Analysis IT Consulting
    Automatic Network Topology Diagrams On-site Support

    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, enhance and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or isolating performance problems.

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  • Microsoft Active Directory Consultancy 24-7 Microsoft Active Directory Consultant
  • Microsoft Certified Partner SQL Server 2016 Disaster Recovery Online Help IT Consultant SQL Server 2016 Migration
  • Microsoft Certified Partner SharePoint Server 2016 Remote Consulting Network Consultant SharePoint
  • Microsoft Certified Partner System Center 2012 Operations Manager Troubleshooting Professional SCOM 2012 Cloud Monitoring
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  • Microsoft Certified Remote DPM Backup and Restore Service Services Online Support Remote Backup and Restore Service

  • Microsoft Certified On-site Support Data Protection Manager 2016 Troubleshooting
    System Center 2016 Data Protection Manager Integration Services

    System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, deploy, administer, and repair an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous version of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or provide comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and on budget.

  • Microsoft Exchange 2010 Migration Specialist Consultant Microsoft Exchange Server 2010 Migration
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    Call Desk Services Technical Support Services

    Progentís Help Desk Co-management service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

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  • ProSight Data Backup and Restore Services Consultancy
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    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.

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  • Solaris Information Technology Consulting Solaris Security Audit Services

  • UNIX, Windows Engineer
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    If you are producing UNIX-based software on a network that includes Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of automated server monitoring and by providing online and on-site support when your company needs it, Progent offers an economical alternative for maintaining an information system that provides high availability, protection, and performance. Progent's developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, online and on-site support and repair, network monitoring services, and Help Desk outsourcing.

  • Solaris Network Consultants UNIX Consultant Services
  • Sunnyvale System Support Northern California
  • Solaris Networking Consultancy Linux Specialist

  • Computer Consultant Exchange 2003
    Microsoft Exchange Specialist

    Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

  • Solaris Technology Professional Solaris Professional
  • SonicWall NSA Firewall Technology Consulting Services SonicWall NSA 2650 Firewall Cybersecurity Contractor

  • CRISC Certified Risk and Information Systems Control Manager Consulting Services
    CRISC Certified Risk and Information Systems Control Systems Engineer Technology Professional

    Progent can provide the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.

  • Sunnyvale Security Consultant California
  • SonicWall TZ400 Firewall Compliance Audit SonicWall NSA 5650 Firewall Security Consultancies
  • South Carolina Network Consulting Experts 24-7 Alaska Migration Consultants
  • South Dakota Security Consulting Services Texas Configuration Services
  • Specialist Cisco SBCS Cisco NSS2000 Network Storage Systems Online Help

  • Lync Server 2013 Edge Server Pool Consulting
    Lync Server 2013 and Cisco Unified Communications Specialists

    Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your present and future goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

  • Specialist Remote Workers Data Protection Work from Home Data Protection Online Consulting
  • Specialists Meraki MR42 Access Point Meraki MR32 Access Point Online Consulting
  • Sunnyvale Network Installation Computer Consultancy Sunnyvale

  • Network Load Balancing Online Consulting
    Disaster Recovery Remote Support Services

    Progentís high availability network consultants provide reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, high-availability Internet architecture design, 24x7 data center support, and other fault-tolerant networking consulting to help your company design a 24x7 environment for strategic applications. Progent possesses the knowledge and experience to develop economical, fault-tolerant systems by utilizing the expanding suite of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-location network with a fully mirrored Internet connection and intelligent network load balancing.

  • Support IP phones Cisco VoIP Phones and Presence Support and Help
  • Support Redhat Linux Mandrake Linux Professional
  • Symantec Firewall Network Security Auditing Protection Symantec Firewall
  • Technical Consultant Windows Server 2019 Hybrid Solutions Windows Server 2019 Hybrid Integration Computer Consultants

  • Onsite Technical Support Microsoft SQL Server 2008
    MS SQL Server 2008 Help and Support

    SQL Server 2008 delivers powerful, standardized tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing company data and database applications on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

  • Technical Support Services Threat Management Gateway 2010 After Hours Forefront Network Inspection System Network Consulting
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  • Technology Consulting ASA Firewall with Firepower Top Rated Cisco ASA firewall VPN Remote Support Services
  • Technology Professional CRISC Certified Risk and Information Systems Control Professional CRISC Certified Risk and Information Systems Control
  • Threat Management Gateway 2010 Online Consulting Threat Management Gateway 2010 Technical Support Services

  • Windows Server 2012 R2 Hyper-V Specialists
    Windows Server 2012R2 Multitenancy Outsourcing

    Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security plan, streamline network management, assist with creating applications, and generate and validate a DR/BC plan.

  • Top IT documentation management Technology Professional ProSight SSL management Services
  • Top Ranked Windows Server 2008 Hyper-VI IT Consulting Consultant Windows Server 2008 R2

  • Juniper SA700 SSL VPN Security Consultants
    Security Auditing Juniper SA Series SSL VPN

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Top Rated ProSight Remote IT Management Consulting Services Managed IT Services Consultants Outsourcing
  • Troubleshooting wireless IP phones and Cisco Unified Communications Manager Outsourcing wireless VoIP phone integration
  • Urgent Cisco and Microsoft Sunnyvale Troubleshoot Emergency Los Altos Network Consult
  • Urgent Microsoft Operations Manager Support and Help Support Comprehensive Event Management
  • Urgent Network Consultant MS Windows Essential Business Server Microsoft Small Business Server Support
  • Award Winning Mountain View Information Technology Outsourcing Group California
  • Urgent ProSight domain management Consultants ProSight password management system Technology Professional
  • Urgent Virtual Server Private Cloud Hosting Services Private Cloud Solutions Specialist

  • Expert Microsoft Certified Dynamics GP 2010 Support
    Dynamics GP/Great Plains IT Services

    Progentís Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP tool based, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular design you can license only the capability you currently require, with the option to expand clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP consulting engineers can show you how to install, customize and manage the current release of Microsoft Dynamics GP or migrate efficiently from an older release.

  • VMware VDR Backup Consulting Services Backup Consultancy
  • VPN IT Consulting Cisco Virtual Private Network Support
  • Videoconferencing Support Services Configuration Immersive Telepresence
  • WatchGuard Firebox M270 Firewall Security Firm WatchGuard Firebox M270 Firewall Security Consultant

  • PC Desktop Small Office Network Consulting
    Network Designers Microsoft and Mac Desktop

    Progent offers a broad array of affordable services to help your company to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online assistance for individual computers or notebooks or work with your business to design and carry out a company-wide migration to new or updated operating system platforms and applications. Progent can also supply consultants and technical workers to help you to plan for and complete an office move or merger designed to produce the least possible disruption of your business.

  • Windows 2003 Cluster Server IT Consultant High-Availability Systems Consulting
  • Windows 2012 Cluster Server Professionals Microsoft Certified Windows 2012 Cluster Server Troubleshooting
  • Windows 8.1 Migration Upgrading Microsoft Windows 8.1 Client Hyper-V On-site Support
  • Windows Server 2016 Workgroup clusters Configuration Online Support Services Windows Server 2016 Hybrid Integration
  • Windows Server 2019 USB Drive Witness Technical Support Services Support Services Windows 2019
  • macOS Configuration Consult macOS Online Troubleshooting Engineers
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