San Francisco North Bay
Napa, Calistoga, Yountville:

Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Small businesses in Napa, Vallejo, St. Helena, Calistoga, Benicia and throughout the rely on IT outsourcing to economize on IT spending, streamline IT management, and increase the business value of their information network. By outsourcing IT services, a small company can have affordable and timely access to certified consultants and service experts without the having to build up a large internal support group. IT outsourcing allows you to focus on managing your business while leaving network management chores to the experts.

The surging popularity of IT outsourcing among small businesses stems from an unbeatable value proposition: IT outsourcing saves money and improves the performance, reliability and security of your network. Surveys show that businesses utilize IT outsourcing for several common reasons:

• Allow management to focus on the business
• Control costs and improve operational efficiency
• Make in-house resources available for strategic tasks
• Have fast access to IT consulting experts
• Leverage the effectiveness of internal IT staff

Progent offers a variety of IT outsourcing services for small businesses in Napa County:

Microsoft Windows Desktop Virtualization Support Services
Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop connectivity, enhances responsiveness, strengthens security, unifies administration, and offers an almost transparent user experience. Progent's desktop virtualization consultants can help your company to assess the strategic benefits of Microsoft's virtual desktop solutions, configure test and on-line environments, improve your system architecture to support virtual desktops effectively, evaluate and remediate security issues, and educate your IT administrators to utilize industry best practices to gain a fast ROI from client virtualization.

Temporary Chief Information Officer
Progent can provide companies with an IT management professional who can act as a part-time CIO. This experienced technology officer can provide strategic direction to assist you to deploy sensible IT products to improve business operations so they match more closely with your business objectives. Your business can develop and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer. Key services Progent's temporary Chief Information Officer can carry out include growth strategies, establishing IT budgets, developing and tracking models for TCO and ROI, analyzing workflows, negotiating with suppliers, establishing security and compliance policies, cash flow management, streamlining network management, software revision control, network asset documentation management, and disaster recovery/business continuity preparedness.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These advantages can include simpler network management, better compliance with government and industry security requirements, higher utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. For more information about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Integration and Troubleshooting Help with ASA 5500-X Firewalls with Firepower Services
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, deploy, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Office Access Database Application Programming
Progent's Microsoft Access consultants offer affordable remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert support for application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Access application programming and DBA services.

Data Backup Consulting Services
Progent's backup and restore experts can provide support for a broad range of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and desktops plus laptops and handhelds. Progent supports all major backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as a low cost end-to-end solution for secure backup/disaster recovery (BDR).

CISA Premier Cybersecurity Audit Experts
The Certified Information Systems Auditor credential is a recognized achievement that indicates expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass a comprehensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Certified network security audit consultant able to assist companies in the areas of IS audit process, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding of information resources, and business continuity planning.

CISSP-certified Network Security Experts
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any facet of information system security. Progent can create cost-effective cybersecurity systems that guard a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources spread over a mix of physical datacenters and public and private clouds.

Disaster Recovery/Business Continuity Consultants
Progent can provide advanced online consulting for disaster recovery/business continuity planning, testing, and education to assist you to respond to possible catastrophes, minimize service disruption for your essential IT operations, avoid data loss, and meet examiners' letters and business obligations. Progent's business continuity experts can team with your management and IT administration staff to provide risk and business impact analysis, identify interdependencies, identify human and physical assets needed to operate your business, prioritize business-critical IT functions and define acceptable recovery times, select hot backup centers, set up safe offsite connectivity for key employees, implement emergency notification mechanisms and define responsibilities for personnel, write a comprehensive recovery plan, and provide training for key people to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can show you how to design and build an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure cloud.

White Paper: Reasons for Outsourcing
Progent has put together a white paper that summarizes the advantages a small business can realize from outsourcing IT support services. To read this document and learn the various ways outsourcing can control costs, streamline management, and enhance efficiency, visit Small Business Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Napa, Vallejo, St. Helena, Calistoga, Benicia and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Napa Valley or anywhere in the San Francisco North Bay area and you require technical help, information technology outsourcing, or high-level services from a Progent professional, call 707-603-2323 or visit Contact Progent.

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