Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.

IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models. Surveys reveal several key factors behind the decision of small businesses to outsource IT services:

  • Allow senior management to focus on business issues
  • Trim operating costs and provide better visibility for IT expenses
  • Reduce the support burden of internal IT resources
  • Gain access to world-class capabilities
  • Intelligently supplement rather than expand in-house IT staff
Progent's outsourcing services meet the requirements of small businesses whose situation makes it impractical to negotiate expensive, iron-clad service contracts with enterprise outsourcing firms but who are reluctant to put their IT support in the hands of an independent consultant, small consulting firm, or the tech-in-the-box support arm of a computer manufacturer.

Progent can provide small and midsize companies a wide selection of IT support services featured on Progent's web. The following links describe a few of the services and advantages Progent can provide for companies in the Palo Alto area:

ProSight WAN Watch Infrastructure Management
ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance bottlenecks. Read about the entire ProSight family of low-cost network management outsourcing services for small and medium-size businesses

Microsoft SCCM and Intune Support
Progent's Microsoft-certified consultanting team can provide System Center 2012 Configuration Manager planning and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune expertise to consolidate and simplify the management of your PCs and Cloud-connected tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2016 from an older change management solution or help you to modify your current SCCM 2016 ecosystem to support your changing business needs.

Microsoft SQL Server 2014 Integration and Development
SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services including system design, deployment, administration, troubleshooting, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. In case your organization is already running SQL Server 2014, Progent can help you to perform a cost-effective migration to SQL Server 2016.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide cost-effective remote consulting to assist you to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online or on-premises training to help manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your information network.

Oracle Database Administration Support
Progent offers affordable access to an Oracle certified expert for Oracle DBA support or an Oracle application programmer. Progent can help you to develop efficient solutions for critical Oracle DBA tasks such as performance tuning, backup/recovery strategies, and database security, or train your IT personnel how to use industry leading practices for streamlining major administration procedures. Progent can also provide the support of a PL/SQL developer to assist you to build, tune, enhance, or port Oracle applications that can vary from business reports to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize current SQL code using Oracle's SQL Tuning Advisor.

Help Desk sharing Services
Progentís Help Desk sharing services allow your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced support solution based on the leading professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting. For details, visit Progentís Help Desk Co-management services.

Windows Server 2012 R2 Essentials Consulting Services
Windows Server Essentials is a value-priced, entry-level OS that allows small organizations to transition from the older physical on-premises datacenter to the new hybrid computing model that includes on-premises and cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to determine the potential productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud model for your network environment. Progent can provide comprehensive project management so you can plan and execute a smooth migration to Windows Server Essentials, Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Azure integration support.) Progent also offers as-needed consulting, troubleshooting, and customized training.

High Availability Internet Connection Support
Few small companies have the internal experience needed to coordinate effectively with multiple ISPs, generate the necessary documentation processes with Internet numbering organizations, and implement sophisticated routing mechanisms such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent's Internet connection experts and Cisco CCIE network engineers can assist your company to apply the latest connectivity solutions to implement cost-effective fault-tolerant Internet links.

White Paper: Advantages of Outsourcing
Progent has produced a report that discusses the advantages a small company can derive from outsourcing network administration functions. To read this white paper and find out the various ways outsourcing can reduce expenses, streamline administration, and enhance efficiency, click Small Company Information Technology Outsourcing Benefits.

Progent provides on-premises network help, remote technical services, and optional 24x7 emergency assistance in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you need technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 650-543-0400 or visit Contact Progent.