San Francisco Peninsula
Palo Alto, Redwood City, Atherton:
Small Company Network Outsourcing Support Services
Why Outsourcing IS Support Is Smart business
Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |
Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.
IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models. Surveys reveal several key factors behind the decision of small businesses to outsource IT services:
- Allow senior management to focus on business issues
- Trim operating costs and provide better visibility for IT expenses
- Reduce the support burden of internal IT resources
- Gain access to world-class capabilities
- Intelligently supplement rather than expand in-house IT staff
Progent offers small organizations a variety of computer consulting services highlighted on Progent's web. Below links contain details some of the services and advantages Progent can provide for companies in the Palo Alto area:
Data Loss and Data Leakage Protection Expertise and Email Content Filtering Technology
Progent's data loss prevention consultants and data leakage protection specialists can assist you to configure Progent's ProSight Email Guard Security Gateway to enforce specified content policies for scanning the content of email messages and attachments and preventing the transmission of confidential or inappropriate data or spam. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements such as HIPAA, Sarbanes-Oxley, PCI DSS and PHI. Learn about the entire ProSight family of affordable network management outsourcing services for small and mid-size organizations
Cisco Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous key pieces of your wireless infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and on-premises assistance to help your organization build and manage a Cisco wireless IP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
CISSP Cybersecurity Experts
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can help implement cost-effective cybersecurity solutions that protect a small business against advanced threats or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources distributed over multiple physical datacenters and public and private clouds.
ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure management service makes it easy and inexpensive for smaller organizations to map, track, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance problems. Learn about Progent's entire ProSight suite of value-priced outsourced network management services for small and mid-size organizations
Windows 8.1 Integration
Progent's certified Windows 8.1 consultants can deliver a range of network consulting services to help organizations of all sizes to support, administer, and repair IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 migration assistance and Windows 11 upgrade assistance.
SentinelOne Singularity Endpoint Detection and Response (EDR) Sales and Integration Support
Progent is a reseller and integrator for SentinelOne's Singularity XDR product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for defending against ransomware and other malware. Learn more about Progent's SentinelOne Singularity sales and consulting support.
Data Backup and Recovery Expertise
Progent's data backup experts can provide support for a broad range of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent can help you with leading backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as an affordable and fully managed service for secure backup and disaster recovery.
Microsoft SQL Server 2008 Support
Progent’s Microsoft certified professionals can provide companies of all sizes advanced MS SQL Server 2008 help. Microsoft SQL Server 2008 is a legacy Web-enabled database and data analysis platform that facilitates the speedy creation of enterprise-grade business applications. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also help your organization to perform an efficient migration from SQL Server 2008 to Microsoft SQL Server 2019.
White Paper: Outsourcing Advantages
Progent has produced a white paper that summarizes the benefits a small business can derive from outsourcing network management functions. To view this summary and find out the various ways outsourcing can conserve costs, simplify administration, and enhance productivity,
click Small Firm IT Outsourcing Benefits.
Progent provides onsite IT support, phone-based consulting support, and optional 24x7 urgent technical help in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for technical help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 650-543-0400 or visit Contact Progent.
An index of content::
Development Firm Dynamics NAV ERP
Microsoft Certified Expert Dynamics Business Central Remote Support
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financials, inventory, operations, capacity planning, procurement, sales and marketing, supply chain, and business analytics. Progent's Dynamics Business Central/NAV experts can help you to maintain your older Dynamics NAV system or migrate efficiently to a cloud-based, local, or hybrid deployment.
24-Hour Catalyst 3850 Switch Remote Technical Support
Support and Setup Catalyst 1000 Switch
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to gain the full benefits of bringing intelligence into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network sufficiently robust to accommodate real-time requirements, scalable to support growth, safe enough to protect confidential information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's CCIE certified consultants can show you how to pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's certified security specialists can show you how to create a comprehensive security policy and set up Cisco Catalyst switches so they help support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
ProSight Virtual Hosting Consultants
ProSight Virtual Server Private Cloud Hosting Specialist
Progent's ProSight Virtual Hosting offers advanced virtual server technology, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing alternative that enhances network availability and security, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers hosted in a secure and fault tolerant data center on a fast, high-availability virtual machine configured and maintained by Progent's network support experts.
Ryuk ransomware hot line Consulting
Services Phobos ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
SharePoint Portal Server 2007 Consultants
Microsoft Office SharePoint Server 2007 IT Consultant
Progent's Microsoft-authorized consultants can help you evaluate the business justification for implementing SharePoint Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, offer setup and integration expertise, assist you to install MS SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, develop a comprehensive security plan that includes portal solutions, and provide troubleshooting and Help Desk support.
24-7 Jabber and OAuth Technology Consulting
Online Consulting Jabber
Progent's Jabber consultants offer remote or onsite expertise to assist businesses of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the products, technologies and services that go into creating a cohesive Jabber solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.
Consulting ProSight ECHO Data Backup and Restore Services
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultancy
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery. ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical data.
Open Now Information Technology Consulting Access to External Support Databases
Access to External Support Databases Systems Engineer
Progent's team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional background, in the trenches of IT service, executing a wide range of technical tasks for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This means that you get not only expert technical capability, but also a consultant with proven methods for applying computer knowledge to fix real-world IT problems rapidly.
Configuration Microsoft Solutions Framework Project Methodology
Envisioning Phase: Requirements Definition Small Business IT Outsourcing Company
In performing consulting tasks for enterprise clients, Progent uses a structured methodology driven by defined milestones so as to achieve budgetary, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert deployment. All facets are documented to make available a comprehensive description of technical services delivered and to help in ongoing network support.
Meraki MR72 Access Point Online Technical Support
Meraki Traffic Shaping Integration Services
Progent's Meraki wireless access point experts offer online and on-premises support services to assist businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and firewalls to build a seamless ecosystem that provides identical access, performance, security, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or device.
Microsoft Exchange Remote Support Services
Engineers Microsoft Exchange 2007
Progent's expert support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Ubiquiti U6 Enterprise WiFi 6E AP Engineer
Ubiquiti UniFi WLAN Consultant Services
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and cameras. Progent can provide the skills of seasoned wireless consultants who can help your organization to assess the value of UniFi products for your business and help you to design, deploy, administer, and maintain your UniFi ecosystem.
Ubiquiti UniFi XG AP WiFi access points Professionals
Consultant Services Ubiquiti WiFi management
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, VoIP phones, and cameras. Progent can provide the expertise of seasoned Wi-Fi consultants who can help your organization to assess the benefits of UniFi technology for your business and assist you to design, deploy, manage, and troubleshoot your UniFi solution.
NetDocuments and iPhones Specialist
NetDocuments Integration Specialists
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers remote guidance from NetDocuments consultants to assist your law firm to design, configure, manage, optimize, or troubleshoot a document management system environment based on NetDocuments.
Technology Consulting Services Cisco VPN
After Hours VPN Computer Consultants
Cisco's network security and offsite access products for small organizations provide a full range of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your business goals.
Multiple cloud management Engineers
Microsoft Azure hybrid cloud integration Specialists
Progent can help your IT team to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets along with one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering advanced consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
ISR Routers Remote Support Services
Troubleshooting 800 ISR Router
Cisco has developed an extensive array of routers including routers designed to provide the security, performance, and availability required by customers from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Microsoft Operations Manager Case Studies
Case Studies Operations Manager
Before Progent's MOM-based solution, system problems were approached reactively, once workers complained about them. With the help of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address server issues before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small company networks enterprise-class service continuity, safety and performance.
Help and Support Exchange 2003
Urgent Outsourcing Exchange 2003
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Cisco Firepower 1000 Series Firewalls Computer Consulting
Support and Help Cisco Firepower NGFW Firewalls
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Cisco Certified Experts Microsoft BI Stack Designer
Reporting Power Map
Progent offers remote and on premises consulting to assist you with any phase of business intelligence reporting ranging from debugging or enhancing applications to planning and deploying a comprehensive BI environment. Progent's BI experts can help you to maintain your existing reporting system, help you to upgrade reports from a legacy reporting product to a current one, and provide custom online training to meet your individual requirements. Progent's business reporting professionals offer experience in all popular business analytics reporting tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.
Juniper Junos Configuration Network Consultant
Juniper Junos Management Consulting Services
Progent's Juniper Networks-certified network engineer can help you to design and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can offer support for Juniper's flagship network control software to help you to streamline the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that incorporate a mix of Juniper's OS platforms.
Hornetsecurity Altaro VM Backup Offsite Support
After Hours Hornetsecurity Altaro VM Backup and vSphere Professionals
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, install, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Microsoft Dynamics GP Integration Services
Microsoft Dynamics GP ERP Technology Consulting Services
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the functions you currently require, with the ability to expand users and increase functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can show you how to deploy, customize and administer Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
Biggest Sun Solaris Consulting Services
Top Sun Solaris Engineer
Progent's Solaris family support experts provide small and mid-size companies and developers help with managing and maintaining Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
VMware VDP Backup, Professional
Microsoft Certified MozyPro Professionals
Progent offers affordable online access to IT engineers with expertise in a wide range of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to install, enhance, or troubleshoot backup solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Stealth Penetration Testing Forensics Services
Cybersecurity Pen Testing Security Organizations
Stealth penetration checking is an important part of any overall IT system security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house IT staff. Unannounced penetration testing shows whether current security defense tools such as intrusion incident alerts and event log analysis are properly configured and consistently observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks common to the latest variants of ransomware.
ProSight Remote Desktop Monitoring Consulting
ProSight Server and Desktop RMM Integration
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating efficiently by checking the health of critical devices that power your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so all potential issues can be addressed before they can impact productivity.
Cisco Meraki wireless Online Support
Cisco wireless controller Professional
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Slackware Linux Consulting
Debian Linux Outsourcing
Progent's Linux support experts offer small and mid-size companies and software developers help with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Windows and UNIX Consulting Services
Windows and UNIX Specialist
Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
CRISC Risk and Information Systems Control Consult
CRISC Certified Security Company
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.
CISA Certified Security Audit Consultants
CISA Certified Security Audit Specialist
The CISA credential is a prestigious qualification that indicates expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo an extensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit professional able to assist companies in the fields of IS audit process, information technology governance, systems and infrastructure lifecycle, information technology service delivery, protection of information resources, and business continuity preparedness.
Exchange Server 2007 Remote Consulting
Remote Support Services Microsoft Exchange Server 2007
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and supporting messaging systems for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment offers security, fault tolerance, easy access for off-site and mobile users, efficient administrative utilities, and seamless integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K. Progent can also assist small or medium companies to upgrade to Exchange 2016 or Microsoft Exchange 2013.
Emergency Small Business Ransomware Recovery Professional
Network Consulting Group Small Business Work at Home Integration
If you have a company network with 10 to 50 desktop clients, Progent's IT outsourcing services free your business from dependence on an individual independent consultant while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT support help when you require it, offering advanced knowledge for critical applications, offering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent offers you an economical solution for maximizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and support a reliable and secure information system and to benefit from quick access to the skilled help ordinarily restricted to enterprises who are able to afford a sizeable in-house IT organization.
Dynamics 365 Business Central Application Consulting
Dynamics Business Central Technical Support Services
Progent can provide remote and on-premises deployment, migration, programming, reporting for Dynamics 365 Business Central/NAV.
After Hours CRISC Certified Cybersecurity Firm
CRISC Risk and Information Systems Control Professional
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy based on best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Microsoft Lync Server 2013 IM Support
Lync Server 2013 high availability Consultant
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling across a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (with Lync Online) or hybrid model appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Microsoft Windows Server 2022 Integration Support
Windows Server 2022 Kubernetes Containers Online Support Services
Progent's certified Windows Server 2022 experts can assist your organization to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Shared Service Desk Economics Online Troubleshooting
Shared Call Center Economics Professional
Progent's Help Desk Call Center management and co-management service programs enable companies to save money, enhance output, and adjust quickly to fast-changing business circumstances.
Great Plains Migration IT Services
Dynamics GP Accounting IT Consultants
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics solution that unifies information and processes throughout your business, interfaces seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure server and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
Exchange Online Archiving Technical Support
24-Hour Microsoft 365 and on-premises Exchange Consultant
Microsoft supports transparent hybrid networks that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
After Hours Professionals Private Clouds for Small Businesses
Consulting Services Private Cloud Solutions
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as reduced capital expenditures, reductions in operational costs, improved executive focus, enterprise-class security, greater availability, and business continuity.
Enterprise hybrid cloud Consult
Hybrid cloud integration Consultants
Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that utilize physical resources along with one or more cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background providing high-level consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
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