Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.

IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models. Surveys reveal several key factors behind the decision of small businesses to outsource IT services:

  • Allow senior management to focus on business issues
  • Trim operating costs and provide better visibility for IT expenses
  • Reduce the support burden of internal IT resources
  • Gain access to world-class capabilities
  • Intelligently supplement rather than expand in-house IT staff
Progent's outsourcing services meet the requirements of small businesses whose situation makes it impractical to negotiate expensive, iron-clad service contracts with enterprise outsourcing firms but who are reluctant to put their IT support in the hands of an independent consultant, small consulting firm, or the tech-in-the-box support arm of a computer manufacturer.

Progent offers small organizations a variety of network consulting services highlighted on Progent's web site. Below links describe some of the services and advantages Progent offers for businesses in the Palo Alto area:

VMware Site Recovery Manager Disaster Recovery Consulting
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a repeatable runbook for restoring services quickly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and manage a DR solution powered by VMware SRM.

Microsoft Office Word and Office 365 Word Consulting and Training
Progent's Office Word and Office 365 Word consultants offer a broad selection of affordable online consulting services to help your organization to manage your current Microsoft Office Word solution or help you to migrate to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Word, integrating Office Word with other Microsoft Office applications like Excel and Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, and smart phone and tablet synchronization, and online Microsoft Office Word training sessions tailored for your special requirements.

Data Protection Manager 2016 Consultants
Microsoft System Center 2016 Data Protection Manager provides small to mid-size organizations automatic backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can assist you to plan, implement, manage, and troubleshoot an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide as-needed guidance to help you through challenging issues or provide end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.

Microsoft Windows Server 2012 R2 Integration
Progent's certified Windows Server 2012 consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan. If you are thinking about moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to evaluate the benefits of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture.

Progent's ProSight IT Asset Management service
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight family of managed IT services for small businesses.

Microsoft SQL Server 2016 Consulting and Development
SQL Server 2016 introduces significant improvements in speed, scale, data security, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts offer remote and onsite support to help organizations of all sizes to design, implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

Cisco Jabber Consultants
Progent's Cisco Jabber consultants offer online or on-premises expertise to help businesses of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the technologies that go into building a cohesive Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.

Disaster Recovery/Business Continuity Planning
Progent can provide advanced remote expertise for disaster recovery/business continuity planning, testing, and education to help your company to prepare for potential disasters, reduce service disruption for your vital IT operations, avoid data loss, and comply with regulatory mandates and business obligations. Progent's business continuity consultants can work closely with your management and IT support group to perform risk and business impact evaluation, define interdependencies, specify the assets needed to operate your business, prioritize key network functions and specify allowable recovery times, qualify colocation centers, configure secure remote access capability for crucial employees, plan notification mechanisms and define responsibilities for staff, document a comprehensive recovery and test plan, and train key people to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster technology proven in Microsoft's massive Azure public cloud.

White Paper: Outsourcing Advantages
Progent has produced a white paper that summarizes the advantages a small business can realize from outsourcing network administration services. To read this white paper and learn the reasons outsourcing can reduce expenses, simplify management, and enhance efficiency, visit Small Firm Information Technology Outsourcing White Paper.

Progent offers onsite computer support, phone-based troubleshooting support, and optional 24x7 urgent technical help in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of technical assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.