Onsite Service Available in Petaluma, Sonoma
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area
IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.
The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:
Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.
- Focus senior management on business issues
- Control IT costs while improving operations
- Free up internal resources
- Receive the services of expert consultants
- Supplement, not replace, the in-house IT support group
Progent can deliver small companies a wide selection of IT support options highlighted on Progent's web site. The following links contain details a few of the support services and benefits Progent can provide for businesses in Petaluma and Sonoma County:
Microsoft SQL Server 2008 Database Consulting
Progentís Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server 2008 support. SQL Server 2008 is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid creation of enterprise-level business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2008.
Cisco UC520 Consulting Support
Progent's seasoned IP Voice specialists offer Cisco UC540 consulting support to help you to maintain your legacy UC500 VoIP gateway or design and carry out a smooth upgrade to a modern IP telephony and voicemail solution.
Computer Security Assessment Service Packages
Progent offers two low-cost service bundles created to enable small and midsize organizations to receive an objective system security evaluation from a premier security expert. With Progent's External Security Inventory Checkup, a security professional runs a comprehensive test of your network from outside your firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security consultant runs a system scan from an authorized computer inside your firewall to determine your exposure to inside assaults. Both security inventory services are set up and executed from a protected remote location and include a comprehensive technical report that interprets the scanned security information and recommends appropriate remediation.
After-hours Remote Technical Support
Progent's low-priced extended hours remote technical support program provides clients 24x7 availability of online technical support from Progent's TRC. Services available beyond regular work hours include resolving issues with Microsoft-based servers, MS Windows desktop support, assistance with MS Office programs, network and system backup and recovery, and basic routing and switching help for Cisco technology.
VMware Site Recovery Manager (SRM) Disaster Recovery Consulting
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware SRM.
Economical Remote Support
Progentís Technical Response Center (TRC) provides urgent and routine remote service for Windows, Linux, Apple, and Cisco-powered systems in the U.S. and worldwide. (Check out Progent's client testimonials). Progent's certified support professionals can assist clients to analyze and fix hardware and software problems without the expense or delay of in-person service calls. Progent offers a streamlined, web-accessible signup process for new customers to accommodate emergency network problems and Progent bills by the minute with no sign-up fees or minimums, so you pay only for the support you get. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers.
Certified Microsoft Project Server and Project Online Experts
Progent's certified Microsoft Project Server and Project Online consultants can provide in-depth support in implementing and using all editions of Microsoft Office Project and can deliver a wide variety of affordable remote consulting services based on leading practices to help organizations of all sizes to get all the benefits of this powerful platform. Services available from Progent include solution planning, installation and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized webinar training.
Help Desk Call Center Support for a Remote Workforce
Progent offers small and mid-size businesses supplemental or fully outsourced Help Desk services for a remote workforce. For information about Progent's supplemental or comprehensive Help Desk Call Center support services for at-home workers, see Help Desk support for at-home workers.
VMware NSX Virtual Network Consulting
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits transparent testing for disaster recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
WatchGuard Firewall Planning and Integration Consulting
Progent's WatchGuard experts can help you configure WatchGuard Firepower Firewall security appliances that fit your security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting and support services for WatchGuard security gateways, see WatchGuard firewall integration expertise.
Progent White Paper: Advantages of Outsourcing
Progent has published a white paper that discusses the benefits a small organization can realize by outsourcing IT management functions. To view this white paper and find out the reasons outsourcing can conserve expenses, streamline management, and enhance efficiency,
click Small Company IT Outsourcing Advantages.
Progent can deliver on-premises computer assistance, remote troubleshooting support, and optional round-the-clock urgent assistance in Petaluma, Sonoma and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area
and you are looking for computer help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant,
call 707-559-7400 or visit Contact Progent.