Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in the Sacramento area take advantage of IT outsourcing to control costs and boost productivity. IT outsourcing provides a small company with reliable and affordable access to expert consultants without incurring the cost of adding head count to the in-house IT staff. Intelligent IT outsourcing keeps your company's management focused on your business and at the same time offers a high level of network support and security.

Once widely thought of as an expensive service alternative for large enterprises with big IT budgets, IT outsourcing is now a money-saving alternative for businesses of virtually any size. New technology from Microsoft, Cisco and other vendors make it cost-effective and safe for small businesses to outsource network management and support services rom third-party experts for a fraction of the cost of doing everything in-house. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve management focus
  • Reduce and control operating expenses
  • Free internal resources for business-specific tasks
  • Provide reliable access a broad range of IT experts
  • Add expertise not available from in-house IT staff
Progent has supported small business networks for years and has developed highly efficient, non-traditional IT outsourcing programs that address the special needs of small businesses. By leveraging techniques such as proactive monitoring, remote management and support, and automated security protection and correction, Progent can save you money and increase the business value of your information system.

Progent offers small businesses a wide selection of IT support options highlighted on Progent's web site. Below links describe a few of the services and advantages Progent offers for companies in the Sacramento area:

Enterprise Project Management Consulting
For enterprise project management support, Progent can provide the services of veteran IT experts with years of background as technology project managers for program development, information technology deployment, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven project managers offer advanced management expertise to assist enterprise customers to adhere to leading practices to ensure that major projects are successfully completed on time and on budget.

VMware vSphere and vCloud Configuration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, deploy, manage and repair VMware vSphere-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team offer world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud solutions that provide high uptime, data security, and application mobility.

VMware Site Recovery Manager Disaster Recovery Consulting
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for restoring services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

Microsoft System Center 2016 Operations Manager Hybrid Cloud Monitoring
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for critical workloads by providing unified, mixed-platform monitoring of IT infrastructure deployed across local systems and private and public clouds. Progent's SCOM consulting team can provide advanced remote and onsite expertise to help businesses of all sizes to plan, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to move to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 scope to incorporate resources hosted on public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.

shared Help Desk Services
Progentís Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution built around the leading professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics. For details, visit Progentís Help Desk Co-management services.

Oracle Database Administration Services
Progent offers affordable access to an Oracle certified expert for Oracle DBA support or an Oracle software programmer. Progent can help you to create effective solutions for key Oracle database administration tasks including database tuning, backup/recovery strategies, and database security, or mentor your IT staff how to follow industry best practices for streamlining major administration tasks. Progent can in addition offer the support of a PL/SQL programmer to help your company to build, tune, troubleshoot, or migrate Oracle applications that can vary from business reports to data-driven web sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize existing SQL programs by utilizing Oracle's SQL Access Advisor.

Microsoft System Center 2012 Consulting
Progent's System Center 2012 consultants have more than 15 years of experience deploying, maintaining and fixing the key platforms included with Microsoft System Center and can assist your organization to plan, deploy, support, and fix your System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 migration planning and support to help you to transition to the latest version of Microsoft System Center from an older release or from a third-party datacenter management platform to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.

Exchange 2013 DAG Consulting
A Database Availability Group known as a DAG is the basic unit of high availability (HA) for Microsoft Exchange 2013 Mailbox (MBX) servers. Introduced in Microsoft Exchange Server 2010, a DAG is a collection of as many as 16 MBX servers where any server in a DAG can contain a replica of an Exchange mailbox database from any other server. DAG servers work together to recover unassisted from breakdowns that affect mailbox databases. Progent's Microsoft certified Exchange experts can provide DAG consulting services to assist your organization to plan, configure and manage an HA environment for your Exchange mailbox servers. Also, Progent's Exchange 2016 Server experts can help you move your Exchange Server 2013 DAG deployment to Exchange 2016 Server.

Spam Filtering and Email Encryption Services
ProSight Email Guard is Progent's spam and email virus filtering and email encryption platform that uses the technology of top information security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. Find out about Progent's complete ProSight portfolio of low-cost managed services for small and mid-size businesses

Cisco Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune many key pieces of your wireless environment including access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration consultants can provide remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.

Microsoft SQL Server 2008 Consulting
Progentís Microsoft certified professionals can provide small and medium size businesses advanced MS SQL Server 2008 help. SQL Server 2008 is a comprehensive, web-ready database and data analysis package that opens the door to the speedy development of enterprise-level business applications that can give your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also assist your company to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2008.

White Paper: Outsourcing Advantages
Progent has published a white paper that explains the advantages a small business can derive by outsourcing network management functions. To view this summary and find out the reasons outsourcing can reduce expenses, streamline management, and maximize efficiency, visit Small Company IT Outsourcing White Paper.

Progent offers on-premises IT support, phone-based technical support, and optional round-the-clock urgent technical help in Sacramento, Elk Grove, Parkway, South Sacramento, Florin and cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in the Sacramento area and you require computer support, information technology outsourcing, or advanced services from a certified Progent consultant, call 916-273-1400 or visit Contact Progent.