Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Small businesses in San Francisco use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house IT staff. Outsourcing lets your company concentrate on strengthening your core business while at the same time benefiting from the best IT support available.

IT outsourcing is becoming an increasingly important competitive tool for companies who want to optimize the business value of their IT network. Key reasons for small businesses to outsource IT services include:

  • Allow management to focus on strategic business issues
  • Gain visibility on IT operating costs
  • Free expensive internal resources for mission-critical tasks
  • Gain affordable access to best-of-breed expertise
  • Add temporary IT resources not available internally
Progent's IT outsourcing services are designed to address the realities of small businesses who need enterprise-class network availability and security but can't justify the high-cost of super-sized consulting firms or accept the risk of relying on independent consultants or by-the-numbers mass-market support companies.

Progent can provide small and midsize companies a wide selection of network consulting services highlighted on Progent's web site. Below links contain details a few of the support services and benefits provided for companies in San Francisco:

Exchange 2016 Migration Support Services
Progent's MS Exchange 2016 experts can assist you in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Help Desk Services for Telecommuters
Progent can provide small and mid-size businesses overflow or comprehensive Help Desk Call Center services for at-home workers. For information about Progent's supplemental or fully outsourced Help Desk support services for telecommuters, go to Help Desk Call Center services for at-home workers.

Apple macOS and OS X Support
Progent's consultants offer Mac clients a variety of services including online Mac desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Mac security and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows environments, and individual training. For IT systems built solely on Mac or for environments that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and workstations, Progent has the background and knowledge to handle the complexity of designing, configuring, and supporting an IT infrastructure that is reliable, safe, fast, and aligned with your business objectives.

Wireless Solutions
Progent's wireless technology consultants offer broad expertise in the integration and maintenance of wireless networking technology and can assist your IT team to design, configure, administer and repair wireless solutions that are secure, resilient, expandable, simple to manage and operate, able to support your critical applications, and seamlessly integrated into hybrid cloud environments. Online and on-premises Consulting services offered by Progent cover a selection of wireless technologies and include smartphone integration, Wi-Fi infrastructure design and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Aironet 802.11ac Wireless Access Point Configuration Services
Progent's Cisco-certified consultants can provide Cisco Aironet wireless access point configuration support and Cisco wireless controller integration to help you benefit from the IEEE 802.11ac Wi-Fi specification to get three times the speed for your wireless LAN while extending the coverage area.

Palo Alto Networks PA-Series Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity environment that spans your data center and cloud resources and protects any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks PA-Series firewall planning and integration consulting.

SIP PSTN Trunks and CUBE Integration Experts
Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration experts can help you to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers affordable remote or onsite support to help you to migrate efficiently to an advanced communications network that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

Data Backup Consulting Services
Progent's backup consultants offer help for a broad array of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent can help you with all major data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized businesses as an affordable and fully managed solution for reliable backup and disaster recovery (BDR).

Microsoft Dynamics GP Integration
Progent can provide a Microsoft Dynamics GP support expert to assist you to maintain and enhance your Great Plains-based management information system. Progent can also assist you to architect and implement an efficient Dynamics GP migration from an older system so that you preserve your historical data, enhance your protection, extend your financial reporting and analytics, leverage Microsoft Office compatibility, and reduce network impacts by architecting and completing an efficient migration strategy.

Progent White Paper: Why Outsource?
Progent has written a white paper that summarizes the advantages a small business can derive by outsourcing IT management functions. To read this document and find out how outsourcing can conserve costs, simplify management, and enhance productivity, visit Small Business Information Technology Outsourcing Benefits.

Progent provides onsite computer support, phone-based technical services, and optional round-the-clock emergency technical help in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica, Brisbane and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Francisco and you need computer support, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 415-321-5400 or visit Contact Progent.