Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff
Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can provide small and midsize organizations a variety of network consulting options highlighted on Progent's web. The following links describe a few of the support services and benefits provided for companies in San Jose and Silicon Valley:

Web Development Assistance
If you need to revamp your company web site, create in-house information sharing portals for applications such as human resources or employee education, establish a significant web presence for a new venture, or construct enterprise-class, information-driven web applications, Progent can provide proven web architects and custom software developers. Progent's technical staff can also help you to build and manage a protected, robust server and network infrastructure to leverage your web applications. For creating and maintaining data-driven web applications, Progent offers SQL Server application development, Oracle database programming and DBA services, MySQL expertise, and Microsoft Access support.

Security Defense Solutions for Remote Workers
Progent can help small and medium-size companies to implement endpoint device security protection systems and provide response expertise for remote workers. For details about Progent's endpoint device security protection services for telecommuters, go to security defense consulting services for telecommuters.

Business Software Customization and Enterprise Resource Planning Expertise
Progent's Experts Team offers in-depth help in specific software areas, allowing you to tailor fast, cost effective and comprehensive IT solutions that fit the individual needs of your operation. Progent's software developers can help you to benefit from Microsoft's major business packages by providing a variety of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting, Dynamics GP/Great Plains Accounting Software training and programming, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Accounting Software migration and support, and Microsoft Dynamics RMS configuration.

CISA Premier Network Security Audit Experts
The Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in network security auditing. Certified by ANSI, the CISA credential has candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to assist companies in the areas of information systems audit process, information technology governance, network assets and infrastructure ROI, IT service delivery, safeguarding of information resources, and disaster recovery preparedness.

Meraki Cloud-managed Wireless Access Point Planning and Configuration Services
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to help businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device. (See Meraki switches configuration and management.)

ProSight IT Asset Management service
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Progent White Paper: Advantages of Outsourcing
Progent has written a white paper that explains the advantages a small business can realize from outsourcing network administration functions. To read this document and learn the various ways outsourcing can control costs, simplify management, and maximize efficiency, click Small Company Information Technology Outsourcing Benefits.

Progent provides onsite IT support, phone-based troubleshooting services, and optional 24x7 urgent technical help in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are in need of computer help, IT outsourcing, or advanced expertise from a Progent consultant, call 408-240-9400 or visit Contact Progent.

An index of content::

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  • 64-bit Server Network Consulting 64-bit Computing Consultant Services
  • California Emergency Cupertino Engineer
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  • Windows and Solaris Support
    UNIX with Windows Online Help

    If your office computer system mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high reliability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings include IT infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and management, remote network support and repair, in-person technical support, and Contact Center services.

  • Antivirus Installation support Award Winning Anti-Spam Help and Support
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  • Exchange Server 2000 Online Consulting
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    Progent is among the most qualified network support companies for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full benefits of Microsoft Exchange 2000 for typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.

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    Cisco has developed a full array of routers that includes appliances designed to provide the security, bandwidth, and availability required by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.

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    Progent offers rapid online access to Cisco CCIE networking consultants. Progent's CCIE consultants can link to your environment using advanced remote diagnostic tools to deliver quick and economical troubleshooting and remediation of urgent network issues.

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    Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you define efficient procedures and policies to manage handheld computers and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that incorporates standards, procedures and technologies to keep your IT network protected.

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    The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and building cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progentís IT support can help you with designing, installing, administering, and troubleshooting Windows Server systems that increase the business value of your IT system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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  • After Hours Services CISA Cybersecurity Audit
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    The Certified Information Systems Auditor credential is a prestigious qualification that signifies mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo an extensive test given by the ISACA professional group. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant trained to assist companies in the areas of IS audit services, information technology governance, systems and architecture ROI, information technology support, protection of information assets, and business continuity preparedness.

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  • system center 2016 operations manager Help and Support
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    System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure installed across local systems and private and public clouds. Progent's consulting group can provide advanced remote and onsite expertise to assist organizations of any size to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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  • IT Outsourcing Article IT Outsourcing Example White Paper
  • Immediate Cisco ASA Firewall URL Filtering Online Help Firepower Integration
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  • Microsoft Windows 2003 Setup and Support
    Microsoft Windows 2003 Troubleshooting

    The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, installing, managing and troubleshooting powerful IT solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.

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  • After Hours Office 365 Deployment Readiness Specialist
    Microsoft Certified Exchange Online and on-premises Exchange Technical Support Services

    Microsoft supports transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.

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  • Telepresence Online Support Services
    24 Hour Radvision Telepresence Consultant

    Progent can provide the services of an accredited engineer with an extensive background integrating products from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, expand, or maintain a telepresence environment that preserves your current investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of network infrastructure consultants able to assist companies of all sizes to create and troubleshoot a network that provides the performance, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence solution.

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  • Immediate Wireless LAN Support and Integration
    Professionals Wireless LAN

    Progent can help you plan, configure, manage, and troubleshoot an efficient Wireless LAN architecture, recommend sensible products, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a thorough 802.11ac wireless system security strategy that is well integrated with the security plan for your entire business network.

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    Progent can provide the part-time or temporary services of a veteran Chief Information Officer to offer strategic direction to assist your company pick and maintain network technology to meet your current situation and that can serve as a solid foundation for your future growth. Progent's part-time CIO services offer financial advantages to companies trying to maximize the impact of their network expenditures but who are without the budget or unwilling to take on another executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to maintain all leading operating systems and connectivity technologies plus a broad selection and application software, Progent is in a unique situation to offer unbiased advice as well as expert technical help for developing IT solutions that fit the particular needs of your business.

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  • Microsoft Exchange 2016 Migration Outsourcing
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    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    In conducting consulting tasks for corporate clients, Progent uses a structured methodology based on defined milestones in order to meet budgetary, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert implementation. All phases are documented to make available a detailed description of technical services delivered and to assist in ongoing network support.

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    Progent's Microsoft certified consultants can assist your company to pilot Windows 7 to confirm application and driver compatibility and to check its performance and reliability running in your environment. Progent can also help you to evaluate the potential business benefits of adopting Microsoft Windows 7. If Windows 7 fits your business, Progent can help your IT organization to plan and execute a non-disruptive deployment of Microsoft Windows 7 from a your current version of Windows.

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    Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can simplify network management, offer tech support and repair, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test programs to eliminate the technical risk associated with moving to Windows 2003 Server by uncovering potential hardware and software compatibility issues.

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    Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist your business to design, integrate, manage and repair a backup and disaster recovery system based on Barracuda technology.

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  • Setup and Support Integrated Services Routers
    Online Consulting 4000 Router

    Cisco has developed an extensive array of routers including appliances built to provide the protection, performance, and reliability demanded by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

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  • Wireless Security Consulting Services
    Consultancy Wireless Security

    Progent provides consulting for security analysis packages such as Microsoft Baseline Security Analyzer for running a set of programmed system testing scans to identify possible security gaps. Progent has broad experience with security analysis tools and can help you to understand testing reports and respond effectively. Progent can help you build protection into your business operations, install auditing applications, define and deploy a protected system environment, and suggest policies to optimize the safety of your network. Progent's security engineers are available to assist you to set up a firewall, design secure remote access to email and data, and integrate VPN. Progent's accredited security engineers can also validate the protection of web-based applications and can run extensive information security assessments of enterprise-wide security to validate your company's compliance with key international security standards such as HIPAA, PCI, and ISO 17799.

  • wireless IP phone security Remote Support Services Wireless AP Online Support Services

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