Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff
Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can provide small and midsize organizations a variety of network consulting options highlighted on Progent's web. The following links describe a few of the support services and benefits provided for companies in San Jose and Silicon Valley:

Web Development Assistance
If you need to revamp your company web site, create in-house information sharing portals for applications such as human resources or employee education, establish a significant web presence for a new venture, or construct enterprise-class, information-driven web applications, Progent can provide proven web architects and custom software developers. Progent's technical staff can also help you to build and manage a protected, robust server and network infrastructure to leverage your web applications. For creating and maintaining data-driven web applications, Progent offers SQL Server application development, Oracle database programming and DBA services, MySQL expertise, and Microsoft Access support.

Security Defense Solutions for Remote Workers
Progent can help small and medium-size companies to implement endpoint device security protection systems and provide response expertise for remote workers. For details about Progent's endpoint device security protection services for telecommuters, go to security defense consulting services for telecommuters.

Business Software Customization and Enterprise Resource Planning Expertise
Progent's Experts Team offers in-depth help in specific software areas, allowing you to tailor fast, cost effective and comprehensive IT solutions that fit the individual needs of your operation. Progent's software developers can help you to benefit from Microsoft's major business packages by providing a variety of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting, Dynamics GP/Great Plains Accounting Software training and programming, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Accounting Software migration and support, and Microsoft Dynamics RMS configuration.

CISA Premier Network Security Audit Experts
The Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in network security auditing. Certified by ANSI, the CISA credential has candidates pass a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional trained to assist companies in the areas of information systems audit process, information technology governance, network assets and infrastructure ROI, IT service delivery, safeguarding of information resources, and disaster recovery preparedness.

Meraki Cloud-managed Wireless Access Point Planning and Configuration Services
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to help businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device. (See Meraki switches configuration and management.)

ProSight IT Asset Management service
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

Progent White Paper: Advantages of Outsourcing
Progent has written a white paper that explains the advantages a small business can realize from outsourcing network administration functions. To read this document and learn the various ways outsourcing can control costs, simplify management, and maximize efficiency, click Small Company Information Technology Outsourcing Benefits.

Progent provides onsite IT support, phone-based troubleshooting services, and optional 24x7 urgent technical help in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are in need of computer help, IT outsourcing, or advanced expertise from a Progent consultant, call 408-240-9400 or visit Contact Progent.



An index of content::


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    The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and building cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progentís IT support can help you with designing, installing, administering, and troubleshooting Windows Server systems that increase the business value of your IT system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure installed across local systems and private and public clouds. Progent's consulting group can provide advanced remote and onsite expertise to assist organizations of any size to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier versions or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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    The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, installing, managing and troubleshooting powerful IT solutions powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.

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  • Setup and Support Integrated Services Routers
    Online Consulting 4000 Router

    Cisco has developed an extensive array of routers including appliances built to provide the protection, performance, and reliability demanded by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

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  • Wireless Security Consulting Services
    Consultancy Wireless Security

    Progent provides consulting for security analysis packages such as Microsoft Baseline Security Analyzer for running a set of programmed system testing scans to identify possible security gaps. Progent has broad experience with security analysis tools and can help you to understand testing reports and respond effectively. Progent can help you build protection into your business operations, install auditing applications, define and deploy a protected system environment, and suggest policies to optimize the safety of your network. Progent's security engineers are available to assist you to set up a firewall, design secure remote access to email and data, and integrate VPN. Progent's accredited security engineers can also validate the protection of web-based applications and can run extensive information security assessments of enterprise-wide security to validate your company's compliance with key international security standards such as HIPAA, PCI, and ISO 17799.

  • wireless IP phone security Remote Support Services Wireless AP Online Support Services

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