Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


San Jose and Silicon Valley small businesses benefit from IT outsourcing by cutting costs and enhancing the competitive value of their business network. IT outsourcing makes it possible for small companies to receive the services of certified IT experts without having to absorb the ongoing cost of a large internal IT staff. IT outsourcing lets your company focus on critical business issues and leave information technology services to experienced and efficient professionals.

Once considered too expensive for small businesses, IT outsourcing is becoming common among companies who wish to:

  • Keep management focused on core business issues
  • Minimize IT costs and control operating expenses
  • Free internal resources for line-of-business tasks
  • Have easy access to world-class IT professionals
  • Add complementary outside expertise to in-house IT staff
Extensive practical experience providing network support to small businesses allows Progent to offer IT outsourcing services that align well with your IT budget and operational requirements. Progent requires no long-term contractual commitment from you, but simply uses reliable service to build lasting business relationships.

Progent can provide small companies a wide selection of network consulting options featured on Progent's web site. Below links contain details some of the support services and benefits Progent can provide for companies in San Jose and Silicon Valley:

Desktop Technical Services
Progent can deliver a wide range of cost-effective support services to assist your company to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop support services include Windows 10 planning assistance, Windows 8.1 consulting expertise, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit operating system upgrades.

Configuration and Debugging Support for ASA 5500-X Firewalls with Firepower Services
The current ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help you to plan, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

ProSight WAN Watch Infrastructure Management
ProSight WAN Watch infrastructure management service makes it easy and affordable for smaller businesses to map out, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that need critical software patches, or identifying the cause of performance bottlenecks. Read about the complete ProSight line of low-cost network monitoring and management services for small organizations

Windows 8.1 Migration
Progent's certified Windows 8.1 consultants can deliver a variety of network consulting services to help companies of any size to support, manage, and troubleshoot networks that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.

High Availability Internet Connection Support Services
Few small businesses have the in-house expertise demanded to work effectively with multiple ISPs, generate the required configuration processes with Internet numbering organizations, and configure sophisticated routing protocols like as BGP and Hot Standby Router Protocol (HSRP). Progent's Internet connectivity consulting staff and Cisco CCIE infrastructure consultants can help your company to successfully deploy the latest connectivity technology to implement affordable non-stop ISP connections.

Office Word and Office 365 Word Consulting
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide range of economical online consulting services to assist you to manage and troubleshoot your legacy Microsoft Office Word environment or assist you to upgrade to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, identifying and fixing compatibility issues between different versions of Office Word, interfacing Word with different Microsoft Office apps like Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, and smart phone and tablet synchronization, and remote Microsoft Office Word training sessions tailored for individuals or groups.

Progent's Client Testimonials
Progent has delivered remote technical consulting help to companies in every state in the U.S. Many of these customers have shown their appreciation to Progent through testimonials to the high quality of Progent's support staff. Check out Progent's customer testimonials to see what they say concerning the quality of Progent's IT services.

Cisco Wireless Controller Integration
Progent's certified Cisco Wi-Fi controller consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller products. Progent can provide expertise for both physical and software-based wireless controllers and can assist you to determine which version makes sense for your Wi-Fi solution. For Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.

SyteLine/Infor CloudSuite Industrial ERP Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline key processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from occasional guidance to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

White Paper: Outsourcing Benefits
Progent has produced a white paper that summarizes the benefits a small company can realize by outsourcing IT management services. To read this summary and find out the various ways outsourcing can control expenses, simplify administration, and enhance productivity, click Small Firm Information Technology Outsourcing White Paper.

Progent offers onsite IT help, online consulting services, and optional round-the-clock urgent assistance in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Jose or anywhere in Silicon Valley and you are looking for computer help, IT outsourcing, or high-level services from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.