Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources
Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent offers small companies a wide selection of network consulting options highlighted on Progent's web. Below links describe some of the support services and benefits available for businesses on the San Francisco Peninsula:

Co-managed Help Desk Services
Progentís Help Desk Co-management services allow your business to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the leading professional services automation (PSA) platform for handling service requests, ticketing, responsibility, status tracking, and metrics. To learn more, refer to Progentís Help Desk sharing services.

ProSight Network Audits
Prosight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable and more secure AD environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability. To learn more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

Dynamics GP Migration and Integration Consulting
Progent's consultants have supported Dynamics GP and Great Plains software for nearly two decades and Progent has provided system integration, software development, education, and debugging since the product's debut. Progent can provide in-depth expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and implement a cost-effective migration from a a legacy release of GP to the latest edition of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP migration and system integration consulting services.

Cisco Wireless Controller Integration
Progent's Cisco wireless controller consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller products. Progent can provide expertise for both hardware-based and software-only Wi-Fi controllers and can assist you to decide which type makes sense for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.

GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to certify the skill of network security experts. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for any of the network security disciplines covered within GIAC certification including evaluating network security mechanisms, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.

Server Virtualization Technology Consultants
Virtualization technologies allow businesses to optimize resource utilization, streamline network management, and improve workload availability and data protection. operate multiple virtual machines on a single actual processor. Typical applications for virtualization include hardware efficiency, low-cost hosts for programs that only run on outdated operating systems, and economical quarantining of software programming or testing environments from production systems. Progent's virtualization technology consultants can provide Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer virtual server support. Progent can configure virtual servers to maximize performance, dependability and ease of administration while simultaneously lowering expenses; propose and validate business recovery strategies that reduce productivity loss in case of a catastrophic failure; and provide ongoing support, troubleshooting, and engineering services as computer technology advances.

White Paper: Outsourcing Benefits
Progent has put together a report that summarizes the benefits a small business can realize from outsourcing network administration services. To view this white paper and learn how outsourcing can reduce expenses, streamline administration, and enhance efficiency, visit Small Business Information Technology Outsourcing Advantages.

Progent provides on-premises network help, remote troubleshooting support, and optional 24x7 emergency technical help in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for computer assistance, IT outsourcing, or high-level expertise from a Progent consultant, call 650-931-2400 or visit Contact Progent.