Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources
Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can deliver small companies a broad range of computer consulting services featured on Progent's web. Below links describe some of the services and advantages provided for companies on the San Francisco Peninsula:

Exchange 2013 Server Support Services
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact vital facets of IT including manageability, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can provide remote or on-premises support to assist your organization to manage, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

Fault Tolerant Internet Connection Consultants
Few small businesses have the in-house expertise needed to coordinate effectively with multiple ISPs, manage the required documentation steps with Internet numbering authorities, and implement advanced routing mechanisms like as BGP and Hot Standby Router Protocol (HSRP). Progent's Internet connection consulting staff and Cisco CCIE-certified engineers can help you to apply the latest connectivity solutions to implement affordable fault-tolerant Internet links.

Business Software Development and ERP Consulting
Progent's Experts Team offers in-depth support in specialized software areas, allowing you to craft fast, inexpensive and comprehensive IT solutions that address the individual needs of your operation. Progent's application developers can assist you to customize Microsoft's important business packages by providing a variety of services such as Microsoft Dynamics AX (Axapta) ERP Software consulting, Dynamics GP Accounting Software training and integration, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL Accounting Software help, and Microsoft Dynamics RMS configuration.

Design for Non-stop Information Networks
Progent's design services for zero-downtime IT systems offer access to Microsoft and Cisco-certified consulting experts who can help you implement a fault-tolerant network that incorporates essential technologies and processes for mission critical applications. Progentís information technology professionals can help you to configure a network infrastructure with features such as fault tolerant Internet connections, network load balancing, zero-downtime data centers, cloud backup, high-availability interoffice connectivity, and high-reliability multi-location systems. Progent can also provide disaster recovery planning consultants to help you plan, test, and document a recovery process based on best practices.

Ubiquiti UniFi Wi-Fi AP Consulting Services
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed across multiple sites with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can assist your organization to assess the benefits of UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.

Part-time Chief Information Officer
Progent can provide businesses with an information management expert who can serve as a temporary or part-time CIO. This veteran IT officer can offer strategic direction to help your company to integrate appropriate IT products to enhance business operations so they align better with your corporate objectives. Your business can develop and implement a well thought out information technology plan without incurring the expense of a full-time senior IT executive. Important tasks Progent's temporary Chief Information Officer can carry out include growth strategies, rationalizing IT budgets, creating and tracking models for TCO and ROI, optimizing workflows, negotiating with vendors, defining security and compliance policies, business impact analysis, streamlining data center administration, software revision control, IT asset documentation control, and disaster recovery preparedness.

Cisco IOS Upgrade Consulting
If your network includes Cisco routers, you may be running an old release of IOS, the network OS used in almost every Cisco router and the latest switches from Cisco. Cisco frequently provides updates to IOS to correct problems, plug security weaknesses, or add functionality. Unfortunately, updating Cisco IOS and other Cisco control software can be a challenge, depending upon your Cisco appliance and your system infrastructure. As an example, there could be limited local RAM that might cause a new OS version to execute incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide variety of support services associated with updating Cisco IOS software or other Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent's consultants can perform inventories of your Cisco software, propose appropriate upgrades, provision Cisco devices, transfer images/, configure and verify your new software, optimize throughput, troubleshoot problems, and train your network support managers how to take advantage of any important new features.

Progent's Technical Response Center (TRC) Customer Commitment
Progent's Technical Response Center (TRC) is committed to delivering the best level of remote IT support available for both emergency and standard issues. For urgent issues that impact many workers, crucial people, or a line-of-business application, the TRC can engage within an hour. For standard problems, the TRC is committed to respond in less than two hours. In all cases, your ticket will be generated promptly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will contact you regarding each resolved problem to verify you are satisfied with the outcome and willing to close out the trouble ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer expert remote support to help companies of all sizes to connect their networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and manage cost-effective hybrid ecosystems that can include Windows and Linux systems and apps in hybrid network models that seamlessly combine local IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of cloud migration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging.

Interactive Virtual Learning for Desktop Software
Progent provides live online training for popular productivity software. Progent's Online training covers areas such as Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro development, Publisher collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Virtual training offers the benefits of conventional classroom seminars, such as immediate communication between students and trainers, but avoids the costs of travel and the challenge of trying to synchronize the availability of many students. Available to individuals or groups of any size, live online training allows the instructor to run the seminar from an online office and the clients can be dispersed throughout an office or across the the U.S. Progent's online instruction supports powerful teaching tools like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be short and targeted to specific topics or extended in duration and broader in scope.

Microsoft Dynamics GP 2015 R2 Consultants
Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, works with the most popular handheld devices, permits single sign-on with Azure AD, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to resolve the many IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this powerful product.

Progent White Paper: Benefits of Outsourcing
Progent has produced a report that explains the advantages a small business can realize by outsourcing network support functions. To read this document and find out how outsourcing can conserve costs, simplify administration, and maximize productivity, visit Small Business Information Technology Outsourcing Benefits.

Progent offers onsite IT help, remote troubleshooting services, and optional 24x7 urgent technical help in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, IT outsourcing, or top-level services from a certified Progent professional, call 650-931-2400 or visit Contact Progent.