Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources
Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can provide small companies a wide selection of network support services featured on Progent's web. The following links describe some of the support services and advantages provided for companies on the San Francisco Peninsula:

Exchange Server 2016 Migration Support Services
Progent's certified Microsoft Exchange Server 2016 migration consultants can help you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Virtual Server Solutions Experts
Virtualization technologies enable IT organizations to maximize resource utilization, streamline network management, and improve application uptime and data protection. operate multiple virtual machines on one physical processor. Common applications for virtualization are resource consolidation, inexpensive hosts for programs that require older operating systems, and affordable segregation of application programming or pilot environments from production systems. Progent's virtualization technology engineers can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX virtual network architecture and management, and Citrix XenServer assistance. Progent can configure virtual servers to maximize performance, fault tolerance and ease of administration while simultaneously cutting costs; suggest and validate disaster recovery plans that reduce downtown in case of a catastrophic failure; and provide continuing maintenance, repair, and consulting assistance as virtualization technology evolves.

Web Development Consulting
If you want to upgrade your company web, develop in-house collaborative portals for areas such as HR or employee education, establish a significant web presence for a new venture, or create world-class, data-driven web applications, Progent can provide experienced web designers and developers. Progent's consultants can also assist you to build and maintain a protected, robust server and network foundation to leverage your web applications. For building and managing data-powered web applications, Progent offers SQL Server application programming, Oracle database programming and DBA services, MySQL expertise, and Microsoft Access application development.

SharePoint Server 2013 Consulting
Progent has been delivering SharePoint support since the first product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in specific jobs associated with your SharePoint 2013 deployment.

Microsoft ISA Server and Forefront TMG Server Consulting
ISA Server 2006 and the newer Microsoft Forefront TMG 2010 are discontinued software platforms that include an application-layer firewall able to protect networks from external and internal attacks. Both of these platforms provide deep inspection of network protocols to uncover exploits that routinely eluded legacy firewalls. Microsoft ISA Server was superseded by Forefront Threat Management Gateway, which was built on ISA Server 2006's architecture while delivering a variety of enhanced features. Forefront TMG has been retired by Microsoft, and the gateway security functions offered by the platform are now typically handled by purpose-built physical appliances from vendors such as Cisco, Barracuda, SonicWALL and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and management.) Progent provides online Microsoft Forefront TMG support services and ISA Server 2006 consulting services to help you manage and debug your older firewall environment, and Progent can help your organization to upgrade smoothly to a modern firewall platform by providing planning, configuration, optimization, training and troubleshooting.

Popular Online Consulting Services Available for Cisco Routers
Among the common remote Cisco router support services offered by Progent include setting up hostname, DHCP, routing maps, NTP, and user accounts; setting up iBGP and HSRP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing configuration, line settings and BGP peering arrangements; upgrading router's IOS image; setting up and confirming router failover; troubleshooting VPN issues; producing a network diagram and documenting router setup; plus security and business recovery planning.

ProSight ESP Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

Apple macOS and OS X Assistance
Progent's experts offer Apple macOS and OS X users a variety of services including remote Mac desktop help, expertise with Mac applications, Outlook for Mac and Exchange integration, Apple macOS and OS X security and connectivity engineering, integration between Apple macOS and OS X and Windows environments, and individual training. For IT systems built solely on Apple macOS and OS X or for systems that utilize a combination of Apple macOS and OS X, Linux, and Windows-based servers and desktops, Progent has the background and knowledge to deal with the challenge of designing, configuring, and supporting an IT solution that is reliable, protected, fast, and aligned with your company's objectives.

Progent White Paper: Reasons for Outsourcing
Progent has produced a report that summarizes the advantages a small company can realize from outsourcing IT administration functions. To view this document and find out the reasons outsourcing can control costs, streamline administration, and maximize productivity, click Small Firm Information Technology Outsourcing White Paper.

Progent can deliver on-premises network assistance, phone-based consulting support, and optional round-the-clock emergency assistance in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 650-931-2400 or visit Contact Progent.