Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


IT outsourcing enables companies on the San Francisco Peninsula to control IT expenses and increase productivity. IT outsourcing is the preferred way for small businesses to gain ongoing access to information technology experts without incurring the ongoing cost of supporting a large in-house IT organization. IT outsourcing allows your company to spend money and time on managing your business while still enjoying the benefits of best-in-class IT support.

Many small businesses still think that IT outsourcing makes sense only for large corporations. This misconception is quickly changing as a growing number of small and mid-sized companies are gaining competitive advantage through IT outsourcing. Surveys have identified the main reasons for businesses to outsource IT services:

  • Focus senior management on strategic business issues
  • Keep IT costs in line
  • Make specialized internal resources available for critical tasks
  • Have access to responsive IT experts whenever necessary
  • Efficiently balance internal and external resources
Mega-sized outsourcing companies typically require you to commit to complex, long-term contracts and often will not consider small companies for consulting engagements that require high-level expertise. Progent's outsourcing services are targeted to meet the financial constraints and operational requirements of businesses who are too small for the largest consulting firms but who don't feel safe putting their IT network in the hands of a single, independent consultant.

Progent can deliver small and midsize companies a variety of network consulting services highlighted on Progent's web site. The following links describe a few of the services and advantages Progent can provide for companies on the San Francisco Peninsula:

Cisco UC520 Consulting Support
Progent's Cisco-certified IP Voice specialists offer Cisco UC520 consulting support to help you to maintain your legacy UC500 VoIP gateway or design and implement an efficient migration to a current VoIP solution.

ProSight ESP Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

VMware vSphere planning and deployment
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver maximum availability, data security, and application mobility.

Cisco Aironet 802.11ac Wireless Access Point Configuration Support services
Progent's Cisco-certified consultants offer Aironet Wi-Fi AP configuration support and Cisco Wi-Fi controller consulting so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the performance for your Wi-Fi LAN while expanding the coverage.

Windows Active Directory Consultants
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, clean-up of evaluation application configuration objects in production Active Directory systems, and restoration of failed setups of AD and AD-enabled software. Progent is also skilled in working with ďexpert onlyĒ Active Directory tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important areas such as Active Directory naming conventions, hierarchical structure, IT management model, use and structure of group policy objects, plus security and auditing specifications. Progent can also evaluate the impacts of server and service configurations on functionality and performance. Progent can assist companies to design and install deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud solutions.

Windows 7 Migration Support
Progent's certified Windows 7 upgrade consultants can help you to administer and troubleshoot Microsoft Windows 7 PCs. Progent's consultants can also help you to assess the likely strategic value of adopting Microsoft Windows 8.1 or Windows 10. If it makes sense for your business to migrate, Progent's Windows 8 migration consultants and Windows 10 integration consultants can assist you to design and carry out a smooth upgrade to a more current version of Windows.

Internet Access Consultants
Progent offers access to the cost-effective services of online Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, setting up firewalls, and designing dependable BGP architectures.

Wireless Solutions
Progent's wireless technology consultants have wide-ranging backgrounds in the integration and support of wireless information technology and can help you to design, install, administer and troubleshoot wireless solutions that are compliant, robust, expandable, easy to administer and operate, able to support your critical applications, and transparently incorporated into hybrid cloud environments. Remote and onsite support offered by Progent span a variety of wireless solutions such as smartphone and tablet management, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

Barracuda Backup Consulting and Management
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting.

White Paper: Advantages of Outsourcing
Progent has published a report that summarizes the benefits a small organization can derive by outsourcing IT management functions. To read this document and learn the various ways outsourcing can reduce costs, simplify management, and enhance productivity, visit Small Business Information Technology Outsourcing White Paper.

Progent can deliver onsite computer assistance, remote troubleshooting support, and optional round-the-clock urgent assistance in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, information technology outsourcing, or high-level services from a Progent professional, call 650-931-2400 or visit Contact Progent.