Onsite Service Available in Sausalito, San Rafael, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Marin County small businesses reduce costs and increase productivity through the use of IT outsourcing. By outsourcing IT services, small companies can gain affordable access to expert IT consultants and avoid the expense of adding full-time personnel to their internal IT group. IT outsourcing makes it possible for you to spend more time managing your business and less time worrying about your network.

Many small businesses are unaware that IT outsourcing is not just for enterprises with big IT budgets and the willingness to negotiate complex, long-term support contracts. New technologies for remote support, centralized management, and automated security and performance monitoring combined with flexible and easy engagement policies have made IT outsourcing the most cost-effective alternative for keeping your network running smoothly. Surveys show that the most common motives for small businesses to outsource IT services are:

  • Focus management on the business
  • Save money and improve operations
  • Make internal technical resources available for strategic projects
  • Ensure fast access to expert consultants
  • Supplement the technical range of in-house IT personnel
Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm.

Progent offers small and midsize organizations a wide selection of network support services featured on Progent's web site. Below links describe some of the services and advantages available for companies in Marin County:

SQL Server 2008 Support
Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server 2008 help. SQL Server 2008 is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy creation of enterprise-level business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help your organization to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2008.

Microsoft Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 consulting experts can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, team, develop an enterprise-wide security strategy, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can assist you to assess the benefits of Windows Server 2016 for your business and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model.

Cisco Unified Communications Manager and CallManager Expertise
Progent can provide online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to assist your business to design, install, manage and repair converged communications environments that incorporate Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping companies of all sizes to build collaboration ecosystems by delivering expert services that include Unified Communications Manager and Cisco CallManager planning and deployment, Voice over IP and IP video phones configuration, and wireless IP phone deployment. Progent can assist you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx, Cisco Unity Express (CUE), Unified Contact Center, and Unified Attendant Console.

Windows Hyper-V Support
Progent's certified Hyper-V engineers can assist you to analyze the possible benefits of Hyper-V-based server virtualization for your business, perform pilot implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server architecture for smooth performance with virtualization solutions, help you to create Windows 2016 Hyper-V hybrid cloud solutions or carry out a Microsoft Windows Server 2012 R2 migration, educate your IT staff to monitor and manage Hyper-V, offer expert consulting help for enhancing the security of your virtual machines, design and test disaster recovery processes that optimize network uptime, and deliver ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk services.

Cisco IOS Software Upgrade Consulting
If your network includes Cisco routers, you could be using an old release of Cisco IOS, the control software used in almost every Cisco router as well as current switches from Cisco. Cisco frequently publishes updates to IOS in order to correct problems, plug security gaps, or improve functionality. However, updating IOS and other Cisco operating systems can be tricky, depending upon your Cisco device and your system environment. For example, there may be limited internal RAM that could cause a new OS release to execute improperly. Progent's Cisco CCIE network engineers offer a broad array of support services associated with updating Cisco IOS software or any Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your router software, recommend sensible updates, provision Cisco devices, copy images/, configure and test your new software, tune throughput, troubleshoot problems, and teach your network support staff how to get the benefits of all important new features.

Extended Hours Remote Support
Progent's low-priced after-hours online support program offers clients round-the-clock access to online support from Progent's TRC. Services offered beyond regular business hours include fixing problems with Microsoft server products, Microsoft Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and recovery, and basic routing and switching help for Cisco technology.

White Paper: Outsourcing Advantages
Progent has put together a white paper that summarizes the benefits a small organization can realize by outsourcing IT administration functions. To view this white paper and learn how outsourcing can reduce expenses, streamline administration, and enhance efficiency, visit Small Company IT Outsourcing White Paper.

Progent can deliver onsite network support, remote consulting services, and optional round-the-clock urgent technical help in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin County and you are looking for technical support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 415-526-1400 or visit Contact Progent.