Onsite Service Available in Sausalito, San Rafael, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Marin County small businesses reduce costs and increase productivity through the use of IT outsourcing. By outsourcing IT services, small companies can gain affordable access to expert IT consultants and avoid the expense of adding full-time personnel to their internal IT group. IT outsourcing makes it possible for you to spend more time managing your business and less time worrying about your network.

Many small businesses are unaware that IT outsourcing is not just for enterprises with big IT budgets and the willingness to negotiate complex, long-term support contracts. New technologies for remote support, centralized management, and automated security and performance monitoring combined with flexible and easy engagement policies have made IT outsourcing the most cost-effective alternative for keeping your network running smoothly. Surveys show that the most common motives for small businesses to outsource IT services are:

  • Focus management on the business
  • Save money and improve operations
  • Make internal technical resources available for strategic projects
  • Ensure fast access to expert consultants
  • Supplement the technical range of in-house IT personnel
Progent's outsourcing services can help your small business lower the cost of IT services, make your network more reliable and secure, and streamline your operational processes in order to increase the value of your information system. You do not have to commit to expensive, long-term contracts common among giant support organizations, and you will not be dependent on the availability and skill of an independent consultant or a small consulting firm.

Progent can deliver small organizations a variety of computer consulting options featured on Progent's web site. Below links describe a few of the services and advantages Progent can provide for businesses in Marin County:

GIAC-certified Information Assurance Expertise and SIEM Planning and Integration
Global Information Assurance Certification was established in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security disciplines covered under GIAC certification such as evaluating network vulnerability, incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting security incidents.

Microsoft SCCM and Intune Consulting
Progent can provide Microsoft System Center 2012 Configuration Manager design and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune expertise to consolidate and simplify the administration of your desktops and web-facing mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from an older change management solution or assist you to enhance your current SCCM 2016 environment to support your changing IT requirements.

Cisco IOS Update Support
If you includes Cisco appliances, you could be using an old release of IOS, the operating system powering almost all Cisco router as well as the latest switches from Cisco. Cisco often publishes upgrades to IOS in order to correct problems, shore up security gaps, or add functionality. However, upgrading Cisco IOS and other Cisco control software can be tricky, depending on your Cisco equipment and your system infrastructure. As an example, there could be limitations of internal RAM that could cause a new OS release to operate incorrectly. Progent's Cisco CCIE-certified network engineers offer a wide variety of services related to upgrading Cisco IOS software or other Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run version audits of your router software, recommend sensible updates, prepare Cisco devices, transfer software images/, configure and test your update, optimize throughput, resolve problems, and train your IT staff how to take advantage of all important new features.

High Availability Internet Connectivity Support Services
Few small companies have the in-house experience demanded to work effectively with multiple ISPs, manage the necessary configuration steps with Internet numbering organizations, and implement sophisticated routing protocols like as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent's Internet connectivity consulting staff and Cisco CCIE engineers can assist your company to successfully deploy the latest connectivity solutions to create cost-effective non-stop Internet links.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantsoffer advanced online consulting support to help companies of all sizes to integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can help you to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid topologies that combine on-premises IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information system.

Progent White Paper: Outsourcing Advantages
Progent has put together a report that discusses the benefits a small business can derive by outsourcing network support services. To read this white paper and find out how outsourcing can conserve expenses, streamline administration, and maximize productivity, click Small Company Information Technology Outsourcing White Paper.

Progent provides onsite IT assistance, phone-based troubleshooting services, and optional round-the-clock emergency technical help in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon and other cities throughout Marin County, the Monterey Peninsula and the California Central Valley.

If your small business is in Marin County and you need computer help, IT outsourcing, or advanced expertise from a Progent professional, call 415-526-1400 or visit Contact Progent.