Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.
Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:
Progent offers small and midsize organizations a broad range of IT outsourcing services highlighted on Progent's web. Below links describe some of the support services and benefits Progent can provide for companies in the Santa Cruz area:
Economics of Help Desk Management and Co-management Services
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to cut costs, improve productivity, and respond rapidly to fast-changing economic circumstances. Progent's Outsourced Help Desk Call Center services deliver substantial cost and operational advantages when compared to a Help Desk composed of an in-house IT support team. The price for Level 1 support for Progent's Shared Help Desk service is typically under $18/user/month. For details about the benefits of Progent's Outsourced Help Desk Call Center services, visit Progent's outsourced Help Desk benefits.
CCIE-certified Networking Management Experts
Progent's CCIE-certified networking experts can help you to run Cisco's network management tools such as DNA Center and Meraki Dashboard to create a cloud-based, on-premises or hybrid network management system that ensures maximum security, availability and recoverability. To learn more, see CCIE-certified networking management consultants.
Internet Connectivity Consulting
Progent can provide the affordable services of remote Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Support services available from Progent include assessment of your existing bandwidth use, vendor and plan analysis and selection, network provisioning, and managing a seamless move to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Duo Two-factor Authentication (2FA) Services for Identity Validation
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Android, and other personal devices. With 2FA, when you sign into a protected online account and enter your password you are requested to verify your identity on a device that only you possess and that is accessed using a different network channel. A wide selection of devices can be utilized as this added means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register multiple validation devices. For more information about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for access security.
SQL Server 2012 Support
Progent offers the support of Microsoft-certified SQL Server 2012 engineers as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security professionals to help your business to manage SQL Server 2012. Progent can also provide SQL Server 2016 upgrade support or SQL Server 2019 migration consulting to help you move to a more current version of Microsoft SQL Server.
Data Backup Consultants
Progent's data backup consultants offer help for a wide range of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can help you with all major backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager (SRM) expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as an affordable end-to-end solution for secure backup and disaster recovery (BDR).
White Paper: Outsourcing Advantages
Progent has published a white paper that explains the advantages a small organization can realize by outsourcing IT administration services. To view this white paper and learn the various ways outsourcing can control expenses, streamline management, and enhance efficiency,
click Small Business IT Outsourcing White Paper.
Progent offers on-premises computer help, online technical support, and optional 24x7 urgent assistance in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula and the California Central Valley.
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are in need of computer support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.