Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
831-600-4300 Santa Cruz Network Support Services


IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house
Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent offers small organizations a broad range of computer consulting services highlighted on Progent's web site. Below links describe some of the support services and benefits available for companies in the Santa Cruz area:

IP Voice Solutions Expertise for a Remote Workforce
Progent can assist small and medium-size businesses to implement VoIP solutions to provide their teleworkers the advantage of seamless access to the corporate phone system. For information about how Progent can help your telecommuters to configure and debug VoIP solutions, visit VoIP consulting expertise for teleworkers.

SQL Server 2008 Database Consulting
Progentís Microsoft certified professionals can offer small and mid-sized companies advanced MS SQL Server 2008 help. Microsoft SQL Server 2008 is a comprehensive, web-ready database and data analysis package that enables the speedy development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help your organization to migrate to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2008.

Infrastructure Expertise for An At-Home Workforce
Progent can help small and mid-size companies to design, set up and troubleshoot the network infrastructure to support teleworkers. Areas of network infrastructure where Progent's consultants can deliver support include secure and efficient VPN connectivity, Virtual Desktop Infrastructure platforms, router integration, Wi-Fi LAN planning and implementation, and robust Internet connections. For details about Progent's infrastructure consulting services for an at-home workforce, see infrastructure support services for telecommuters.

Office Access Application Development
Progent's Microsoft Office Access consulting experts can provide cost-effective online support for all editions of Microsoft Access including desktop and browser-based versions and offers expert support for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar training for Office Access application development and DBA services.

Exchange 2016 DAG Consulting
Microsoft Exchange 2016 enhances the speed and simplifies the deployment of DAGs, which provide automatic failover for high availability (HA). Database Availability Groups in Microsoft Exchange 2016 reduce failover delay by as much as 33% relative to Exchange 2013. Other improvements include configuration defaults that correspond to industry best practices for data protection. Progent's certified Exchange consultants offer DAG consulting services to help your business to design, deploy and maintain a Database Availability Group environment the offers world-class protection for your Exchange mailbox servers.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable and safer AD environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with data security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and increased uptime. To learn more about ProSight Network Health Checks and to see sample reports, visit ProSight Network Audits.

Consulting for Managing and Monitoring the Remote Endpoints of Your Teleworkers
Progent can help small and mid-size businesses to deploy efficient endpoint management and monitoring systems for administering endpoints used by offsite workers. To find out about ways Progent can assist you to manage the endpoints of your teleworkers, visit expertise for managing the remote endpoints of your at-home workforce.

Microsoft Windows Server 2008 Integration
The complexity and versatility of Windows Server 2008 calls for an information technology consultant with real-world experience and diverse knowledge in architecting and building cohesive and comprehensive business information networks. The professional experience of Progent's Microsoft-certified Windows Server 2008 experts, averaging over a decade of background supporting Microsoft-powered technology, helps insure your success in maintaining and troubleshooting your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to assess the benefits of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Business Software Programming and Enterprise Resource Planning Support
Progent's Experts Team provides in-depth consulting expertise in specialized application areas, enabling you to create fast, cost effective and comprehensive IT solutions that fit the unique requirements of your business. Progent's application development consultants can help your company to benefit from Microsoft's major business packages by offering a variety of services including Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Dynamics GP Accounting Software training and programming, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Business Accounting Software help, and Microsoft Dynamics RMS deployment.

Progent White Paper: Outsourcing Advantages
Progent has written a white paper that summarizes the advantages a small business can derive from outsourcing IT administration services. To view this white paper and find out the reasons outsourcing can reduce costs, streamline management, and enhance productivity, click Small Business IT Outsourcing Benefits.

Progent can deliver onsite computer help, phone-based troubleshooting services, and optional round-the-clock emergency technical help in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you require technical help, IT outsourcing, or advanced services from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.