Monterey Peninsula
Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola:

Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

• Improve company focus
• Reduce operating costs
• Free up internal technical resources
• Provide reliable access to experienced IT consultants
• Ensure the availability of network support experts
• Add technical know-how not available in-house

Progent offers small companies a broad range of IT outsourcing options featured on Progent's web. Below links contain details some of the services and benefits available for companies in the Santa Cruz area:

Dynamics GP/Great Plains Support
Progent can provide a MS Dynamics GP support professional to help you to support and improve your Microsoft Dynamics GP-powered management information system. Progent can also assist you to design and deploy a smooth Great Plains upgrade from a legacy system so that you preserve your information, increase your protection, extend your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and reduce network impacts by architecting and completing an intelligent migration plan.

Cisco Jabber Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.

Virtual Machine Manager 2016 Solutions
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management tools and is intended to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help organizations of any size with all facets of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for creating and installing VMs and VM hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public clouds, configure virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential business benefits of new technologies like Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

System Center 2016 Operations Manager Hybrid Cloud Support
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by offering centralized, cross-platform tracking of IT infrastructure installed across on-premises datacenters and cloud environments. Progent's consulting group can provide advanced online and onsite expertise to assist businesses of any size to plan, implement, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can help you to move to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise.

Microsoft Office Access Database Application Development
Progent's Microsoft Access consulting experts can provide economical remote support for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for application programming, database migration, performance tuning, report design, and maintenance. Progent also can provide custom webinar classes for Access development and DBA services.

Desktop Support Services
Progent can deliver a wide range of cost-effective services to assist your business to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 planning and migration support, Windows 8.1 expertise, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.

CRISC-certified Risk Management Expert
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and maintain IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified risk management expert to assist you to create and carry out a risk management strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.

Hyper-V Support
Progent's Microsoft-certified Hyper-V engineers can assist you to analyze the possible benefits of Hyper-V-based virtualization for your business, conduct test installations to validate Hyper-V's operation with your line-of-business applications, assess your network architecture for smooth performance with virtualization technology, assist you to build Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions or implement a Windows Server 2012 R2 migration, educate your network management staff to monitor and administer Hyper-V, offer world-class consulting help for enhancing the protection of your virtual machines, establish and validate disaster recovery procedures that optimize network availability, and deliver ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.

Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center solution..

Accounting Application Programming and Enterprise Resource Planning Support
Progent's Experts Team provides in-depth support in specialized application areas, allowing you to customize fast, affordable and cohesive network solutions that address the unique needs of your business. Progent's application developers can help you to customize Microsoft's major business packages by offering a range of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting services, Dynamics GP Accounting Software training and programming, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Business Accounting Software help, and Microsoft Dynamics RMS configuration.

SharePoint 2016 Migration Consulting
SharePoint Server 2016, intended for on-premises deployments of the SharePoint content management platform, supports integration with SharePoint Online and Office 365 to allow hybrid environments that transparently unify local and cloud-based resources. Other improvements include rapid deployment with the MinRole feature, larger scale, higher performance, tighter security and compliance, enterprise analytics with Power BI support, and a modernized user experience for team projects. Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, application development, and debugging support for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. To learn more, see SharePoint Server 2016 migration and hybrid deployment support.

Progent White Paper: Outsourcing Advantages
Progent has written a report that discusses the advantages a small company can derive by outsourcing network management services. To view this summary and find out the reasons outsourcing can control expenses, simplify management, and maximize efficiency, visit Small Business IT Outsourcing White Paper.

Progent provides on-premises computer help, online technical support, and optional 24x7 emergency technical help in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are in need of computer assistance, information technology outsourcing, or advanced expertise from a Progent consultant, call 831-600-4300 or visit Contact Progent.

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