Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

  • Improve company focus
  • Reduce operating costs
  • Free up internal technical resources
  • Provide reliable access to experienced IT consultants
  • Ensure the availability of network support experts
  • Add technical know-how not available in-house
Progent has years of experience delivering IT outsourcing solutions to small businesses. This experience allows Progent to offer your business an optimal IT outsourcing program that matches both your budget and your operational needs. Progent's IT outsourcing services are affordable and flexible. You do not have to sign a long-term contract or commit to minimum retainers for support services provided during regular business hours.

Progent can provide small businesses a wide selection of network support options highlighted on Progent's web site. The following links describe some of the services and benefits provided for companies in the Santa Cruz area:

Microsoft Dynamics NAV ERP Integration, Customization, and Support
The latest edition of MS Dynamics NAV includes several new features including tailored Role Centers, improved analytics and reporting options, and advanced workflow support. Progent's Dynamics NAV software experts offer custom programming, integration and troubleshooting support to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can assist you to integrate Microsoft Dynamics NAV to other services and programs. Also, Progent can help you to create and utilize data warehouses so you can enhance your knowledge of your business, acquire more customers, expand your marketing strategies, and form productive partnerships.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) endpoint protection service utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a single platform to address the complete malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Read about Progent's entire ProSight portfolio of value-priced network management outsourcing services for small and medium-size organizations

Microsoft Exchange Server 2016 Migration Consulting
Progent's certified Microsoft Exchange 2016 Server consultants can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Cisco VoIP Phone and Video IP Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, resolving QoS, setting up SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows safe self service, and delivers a common point of control for managing mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.

Cisco CCIE certified Network Engineers
Progent can provide convenient, quick, and economical access to registered CCIE engineers. Cisco Certified Internetwork Experts are elite networking gurus who earn this top-level certification only through thorough examination by Cisco. CCIEs can handle the most complicated problems associated with network planning, setup, troubleshooting, and maintenance. Progentís CCIE consultants cooperate intimately with Cisco engineers in analyzing issues with Cisco's IOS software and devising fixes or obtaining patches to resolve problems. Progent offers quick contact with a CCIE by phone so you are able to receive immediate assistance for tough network problems that are hurting your business but are outside the scope of your usual IT service providers.

SharePoint 2019 Server and SharePoint Online Support
SharePoint 2019 offers the modern look and feel of SharePoint Online, serving as a crossover product between the classic UI of SharePoint 2016 and the modern SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud resources into a cohesive information management solution. To find out more, see SharePoint 2019 Server planning and deployment support.

64-bit Computing Migration Help
Progentís 64-bit migration specialists can help your organization to enhance your servers and workstations affordably from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit processing, plan an economical migration process that minimizes business interruptions, and deliver responsive online support to aid your company to configure 64-bit software and application software on your current hardware. Progent's Microsoft-certified consultants can help you to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

Progent White Paper: Advantages of Outsourcing
Progent has put together a report that summarizes the advantages a small company can derive by outsourcing IT management functions. To read this white paper and learn how outsourcing can conserve costs, streamline administration, and enhance efficiency, click Small Business IT Outsourcing Benefits.

Progent provides on-premises IT assistance, phone-based technical services, and optional round-the-clock emergency technical help in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for computer help, information technology outsourcing, or advanced services from a Progent consultant, call 831-600-4300 or visit Contact Progent.