Monterey Peninsula
Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola:

Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

IT outsourcing provides small businesses in the Santa Cruz area with the opportunity to save money on IT support while improving the business value of their information system. IT outsourcing gives your company access to skilled consultants without requiring the costly expansion of your full-time IT staff. By outsourcing IT services, your management can concentrate more on business issues while network support worries are handled by dedicated, experienced and certified professionals.

Because of its cost-effectiveness, IT outsourcing among small businesses has grown dramatically in recent years. This growth has been brought about largely by a combination of highly leveraged support technologies and highly flexible outsourcing programs. Surveys highlight a number of key reasons that motivate small businesses to outsource IT services:

• Improve company focus
• Reduce operating costs
• Free up internal technical resources
• Provide reliable access to experienced IT consultants
• Ensure the availability of network support experts
• Add technical know-how not available in-house

Progent offers small companies a broad range of IT outsourcing options featured on Progent's web. Below links contain details some of the services and benefits available for companies in the Santa Cruz area:

Dynamics GP/Great Plains Support
Progent can provide a MS Dynamics GP support professional to help you to support and improve your Microsoft Dynamics GP-powered management information system. Progent can also assist you to design and deploy a smooth Great Plains upgrade from a legacy system so that you preserve your information, increase your protection, extend your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and reduce network impacts by architecting and completing an intelligent migration plan.

Cisco Wireless Controller Consulting
Progent's Cisco wireless controller consultants can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller products. Progent can provide expertise for physical and software-based Wi-Fi controllers and can help you to determine which type is appropriare for your wireless environment. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller support.

System Center 2016 Integration
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center environment..

NetApp MetroCluster Disaster Recovery Consulting
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery between datacenters located up to 185 miles away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist you to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your DR system to prove adherence with information assurance standards and regulatory requirements.

MySQL Programming and DBA Support
Progent's MySQL software developers and DBAs can provide affordable online database administration or application development support and can assist organizations of any size to configure and maintain MySQL in a reliable network infrastructure that offers advanced performance, scalability, and security. Progent also has experience assisting companies to port applications from Oracle to MySQL.

Desktop Technical Support
Progent offers a broad range of affordable services to help your business to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 planning assistance, Microsoft Windows 8.1 integration, Microsoft Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit computing expertise.

Jabber Consultants
Progent's Cisco Jabber consultants offer online or onsite support to assist businesses of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for the products, technologies and services that make up building an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration ecosystem.

Hyper-V Support Services
Progent's certified Hyper-V professionals can assist you to analyze the potential advantages of Hyper-V-powered server virtualization for your business, conduct test installations to validate Hyper-V's compatibility with your production applications, assess your network and server infrastructure for smooth operation with virtual server technology, help you to create Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions or implement a Windows Server 2012 R2 migration, educate your network management staff to monitor and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual servers, design and test business continuity procedures that optimize network availability, and provide ongoing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.

VMware Site Recovery Manager Disaster Recovery Consultants
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for recovering applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.

Accounting Application Programming and Enterprise Resource Planning Support
Progent's Experts Team provides in-depth support in specialized application areas, allowing you to customize fast, affordable and cohesive network solutions that address the unique needs of your business. Progent's application developers can help you to customize Microsoft's major business packages by offering a range of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting services, Dynamics GP Accounting Software training and programming, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Business Accounting Software help, and Microsoft Dynamics RMS configuration.

CISA Premier Security Audit Consultants
The CISA credential is an important achievement that signifies expertise in network security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive test administered by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to assist companies in the areas of IS audit process, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding of data resources, and business continuity preparedness.

Progent White Paper: Advantages of Outsourcing
Progent has written a report that summarizes the advantages a small organization can derive from outsourcing IT support functions. To view this document and learn how outsourcing can control costs, streamline administration, and maximize efficiency, visit Small Company IT Outsourcing White Paper.

Progent provides on-premises network support, phone-based technical support, and optional 24x7 emergency assistance in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you are looking for computer support, information technology outsourcing, or high-level services from a Progent engineer, call 831-600-4300 or visit Contact Progent.

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