Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff
Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent offers small businesses a wide selection of IT outsourcing services featured on Progent's web site. Below links describe some of the support services and benefits provided for companies in Santa Rosa and Sonoma County:

Video Conferencing Consulting Support
Progent can provide the services of an accredited video conferencing and telepresence engineer with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help you to design, configure, upgrade, or maintain a video conferencing environment that protects your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers who can help companies of any size to create and maintain a network that provides the performance, reliability, protection, and scalability you need to accommodate your telepresence solution.

CISM Premier Cybersecurity Management Experts
Progent can provide the expertise of CISM Premier security management consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and global standards of skill that IT security managers are required to master. It gives executive management the confidence that consultants who have qualified for their CISM credential possess the background and knowledge to deliver efficient cybersecurity administration and consulting services.

Altaro VM Backup Consulting Services
Altaro VM Backup software provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is an Altaro partner and can provide a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. For more information, see Altaro VM Backup Certified Consultants.

Internet Connectivity Consultants
Progent offers access to the affordable services of online Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a smooth move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading dependable BGP architectures.

Exchange Server 2016 Support
MS Exchange 2016's streamlined architecture allows easier deployment and scale, better utilization of hardware resources, and more effective administration. Microsoft Exchange 2016 also provides closer integration with Office 365 apps, support for Microsoft Windows Server 2016, faster I/O performance, expanded data loss protection (DLP) and recoverability, improved support for mobile devices, advanced browser-centric management, and a feature-rich Outlook web client interface. With MS Exchange 2013 Server at end of life and MS Exchange 2007 and MS Exchange Server 2010 turning into outdated messaging environments, businesses should consider upgrading to Microsoft Exchange 2016. Progent's certified MS Exchange Server 2016 migration consultants can assist you to evaluate the strategic benefits and costs of moving to MS Exchange 2016 Server; decide if a local, cloud, or hybrid data center environment is the best choice for your situation; design and document a deployment plan that makes maximum use of your existing resources; and execute a migration from your old Exchange technology to a unified messaging ecosystem based on MS Exchange Server 2016.

Exchange 2013 DAG Consulting
A Database Availability Group (DAG) is the foundation of high availability (HA) for Microsoft Exchange Server 2013 Mailbox (MBX) servers. Introduced in Exchange 2010, a DAG is a collection of as many as 16 Mailbox servers where any server in a DAG can contain a copy of a mailbox database from any other server. DAG servers cooperate with one another to recover unassisted from breakdowns that affect MBX databases. Progent's certified Exchange consultants offer DAG support services to help you plan, deploy and administer a high availability environment for your Exchange mailboxes. Also, Progent's Microsoft Exchange 2016 Server experts can help you move your Microsoft Exchange 2013 DAG environment to Exchange Server 2016.

Office and Office 365 Consulting
Progent's Microsoft Office and Office 365 experts can assist companies to integrate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides quick return on investment and enables better business results. Progent can assist your company to interface Microsoft Office or Office 365 applications with one another and with additional core Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems between various versions of Office desktop and offers customized online Microsoft Office and Office 365 training to individuals and teams.

White Paper: Why Outsource?
Progent has published a white paper that explains the advantages a small company can derive from outsourcing network support services. To view this summary and learn how outsourcing can control costs, simplify administration, and enhance efficiency, visit Small Firm IT Outsourcing Benefits.

Progent provides onsite network support, phone-based consulting support, and optional 24x7 urgent technical help in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the and California Central Valley.

If your small business is in Sonoma County and you are looking for computer support, IT outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 707-303-4400 or visit Contact Progent.