Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Small businesses in Santa Rosa and Sonoma County benefit from IT outsourcing by trimming network management expenses and improving productivity. IT outsourcing gives your small business affordable access to experienced service professionals without requiring you to add personnel to your IT staff. By outsourcing IT services, you can focus on growing your business rather than getting bogged down with network management, support and security.

In the past, most small businesses thought IT outsourcing only made sense for large companies with the economy of scale to afford big service contracts. Things have changed. New modes of service delivery and automated network management have made IT outsourcing the most cost-effective approach for small businesses to keep their networks reliable, secure and productive. Based on surveys, the main reasons for small businesses to outsource IT services are:

  • Allow management to concentrate on running the business
  • Reduce and control operating costs
  • Free in-house resources for strategic tasks
  • Have timely access to IT consulting experts
  • Intelligently supplement rather than expand internal IT staff
Progent's outsourcing services can meet your budgetary and operational requirements by providing expert IT consulting and support without requiring expensive, long-term contractual commitments and without forcing you to rely on an individual consultant or a small consulting organization.

Progent offers small and midsize businesses a variety of IT outsourcing options featured on Progent's web. The following links contain details some of the services and benefits provided for businesses in Santa Rosa and Sonoma County:

CISM Premier Cybersecurity Management Experts
Progent offers the support of CISM Certified cybersecurity management experts. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of skill that information security managers are expected to learn. CISM provides executive management the assurance that those who have qualified for their CISM certification have the background and knowledge to provide efficient cybersecurity administration and support consulting.

Barracuda Backup and Disaster Recovery Certified Consultants
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist your business to plan, integrate, operate and repair a backup and disaster recovery system based on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting.

Cisco IOS Update Consulting
If you incorporates Cisco routers, you may be running an old version of Cisco IOS, the control software used in virtually all Cisco router and the latest switches from Cisco. Cisco often offers upgrades to IOS to correct bugs, plug security vulnerabilities, or add functionality. Unfortunately, upgrading IOS and other Cisco OS platforms can be tricky, depending upon your Cisco appliance and your system environment. As an example, there could be limitations of local RAM that could cause a new software release to operate improperly. Progent's Cisco CCIE-certified network engineers can provide a broad array of support services related to updating Cisco IOS software or other Cisco OS such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run audits of your router software, recommend sensible upgrades, provision Cisco appliances, transfer software images/, activate and verify your update, tune performance, resolve problems, and teach your network support staff how to utilize any important new functions.

Microsoft Skype for Business Consulting
Progent's Microsoft Skype for Business consultants offer remote and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you design and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.

MS Exchange 2013 DAG Expertise
A Database Availability Group known as a DAG is the foundation of high availability (HA) for Exchange Server 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a collection of as many as 16 Mailbox servers where any DAG server can host a replica of an Exchange mailbox database from any other DAG server. DAG servers work together to restore unassisted from failures that impact MBX databases. Progent's certified Exchange consultants can provide DAG support services to help you design, configure and manage an HA solution for your Exchange 2013 mailboxes. Also, Progent's Microsoft Exchange Server 2016 experts can help you move your Exchange 2013 DAG deployment to Exchange 2016 Server.

SQL Server 2014 Integration and Development
Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as system design, configuration, management, remediation, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment. In case you are currently running SQL Server 2014, Progent can assist your company to perform a smooth migration to Microsoft SQL Server 2016.

Security Assessment Service Packages
Progent provides two low-cost service packages intended to enable small and midsize organizations to get an independent network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security professional runs a comprehensive test of your network from beyond your firewalled perimeter to determine possible gaps in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a certified security consultant executes a system scan from a secure computer inside your firewall to assess the risk to inside attacks. Both security inventory services are configured and executed from a secured remote location and include a comprehensive technical report that analyzes the scanned security data and recommends any needed corrective actions.

Microsoft Windows Server 2012 R2 Consulting
Progent's certified Windows Server 2012 experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management, team, develop an enterprise-wide security strategy, automate network administration, help with application development, and build and test a disaster recovery/business continuity plan. If you are considering upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to evaluate the benefits of Windows Server 2016 for your environment and plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model.

System Center 2016 Operations Manager Hybrid Cloud Consultants
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for critical applications by providing unified, cross-platform tracking of IT resources installed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite expertise to help organizations of all sizes to design, implement, optimize, enhance and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consulting experts can help you to move to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise.

Progent White Paper: Why Outsource?
Progent has published a white paper that explains the benefits a small company can realize from outsourcing network administration functions. To view this summary and find out how outsourcing can reduce costs, streamline management, and maximize efficiency, click Small Firm Information Technology Outsourcing Advantages.

Progent can deliver on-premises IT help, online troubleshooting services, and optional 24x7 emergency assistance in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg and cities throughout Sonoma County and the and California Central Valley.

If your small business is in Sonoma County and you are in need of computer assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 707-303-4400 or visit Contact Progent.