Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

San Joaquin County small businesses adopt IT outsourcing to lower IT expenses and increase productivity. By using IT outsourcing, small companies gain reliable access to proven consulting experts while avoiding the need to expand the in-house support organization. IT outsourcing allows you to concentrate on your business goals without being sidetracked by day-to-day network management and support problems.

IT outsourcing is growing at an increasing pace among small businesses who once thought that this service alternative made economic sense only for large enterprises. A combination of new network management technologies and flexible service programs has made IT outsourcing the most cost-effective way for small companies to keep their networks running smoothly. Surveys point to several important reasons behind the acceptance of IT outsourcing by small businesses:

  • Allow management to focus
  • Save money and enhance productivity
  • Deploy internal resources more effectively
  • Benefit from outside specialists
  • Control in-house head count
Progent has provided IT outsourcing services for years and has developed support processes and service programs that are tailored to meet the needs of small businesses. Progent can assist your company in reducing IT costs and increasing the business value of your network. With Progent, you do not have to commit to expensive long-term contracts or monthly retainers for support services provided during regular business hours. You are billed only for services you received, and you can disengage at any time. Progent's team of experienced consultants have the breadth and depth of technical skill to offer support services that are more consistent than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in the San Joaquin County:

Cisco IOS Software Upgrade Consulting
If your network incorporates Cisco appliances, you could be running an outdated version of Cisco IOS, the network OS powering most Cisco router and current switches from Cisco. Cisco frequently publishes upgrades to IOS to fix bugs, shore up security vulnerabilities, or add features. However, updating IOS or other Cisco OS platforms can be tricky, depending on your Cisco device and your network infrastructure. As an example, there could be limitations of internal RAM that could cause a new software version to execute improperly. Progent's Cisco CCIE network engineers offer a wide array of support services associated with upgrading Cisco IOS or any Cisco control software such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform audits of your Cisco software, propose sensible updates, prepare Cisco appliances, transfer images/, configure and verify your Cisco software, optimize performance, resolve problems, and train your IT staff how to take advantage of all important new capabilities.

Windows Server Failover Clustering Consulting
The failover clustering feature set built into the most recent versions of MS Windows Server has been radically redesigned to streamline the installation, configuration, and management of server clusters and to offer improved levels of network dependability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster architecture for maximum uptime, better protection and quorum structure, elimination of failure points, more disk and memory capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's certified failover cluster consultants can assist you evaluate the advantages of failover clusters, plan and execute a deployment, train your IT staff to manage your failover clusters, provide continuing consulting and support services, and produce and test a disaster recovery plan. Progent's Windows Server 2016 disaster recovery consultants can show you how you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure public cloud.

After-hours Online Technical Support
Progent's affordable extended hours online technical support program provides clients round-the-clock availability of online support from Progent's Technical Response Center. Services available outside regular work hours include resolving issues with Microsoft-based servers, Windows desktop support, assistance with MS Office applications, system backup and restore, and fundamental routing and switching help for Cisco networking products.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget. To learn more about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.

NetApp MetroCluster Disaster Preparedness Consulting
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can assist you to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to prove adherence with industry standards and regulatory mandates.

Windows Server 2012 R2 Essentials Consulting
Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small organizations to transition from the traditional physical in-house datacenter to the new hybrid networking model that includes on-premises and cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the possible productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network ecosystem. Progent offers full-service project management support to help you plan and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure integration consulting services.) Progent also offers ongoing consulting help, troubleshooting, and training.

By-the-Minute Pricing
Progent's easy per-minute billing model has no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other additional fees that increase support costs. For remote support during regular business hours, you only get billed for the time spent working on your problem. If it only requires ten minutes to resolve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's team member is actually on-site working on your problems. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you might have to pay for our engineerís travel time, but never an increased emergency rate. Since Progent maintains a large pool of expert consultants located throughout the entire service territory, an available consultant is usually near to assist. Progent can also dispatch on-premises support to most zip codes in the U.S. within 24 hours of answering a support call. Progent's online technical support team has provided assistance to small businesses in every state (See Progent's customer testimonials.)

Mac Support
Progent's experts offer Apple macOS and OS X users a range of IT services including remote Mac desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Exchange consulting, Mac protection and network infrastructure engineering, integration between Apple macOS and OS X and Windows environments, and one-on-one training. For computer networks based solely on Apple macOS and OS X or for environments that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the experience and knowledge to handle the challenge of designing, installing, and supporting a network solution that is dependable, safe, efficient, and supportive of your company's goals.

Progent White Paper: Why Outsource?
Progent has written a report that explains the advantages a small company can realize by outsourcing network management services. To read this document and find out the reasons outsourcing can conserve expenses, streamline management, and maximize efficiency, visit Small Business Information Technology Outsourcing Benefits.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Tracy, Manteca, Stockton, Lodi, Escalon, Lathrop, Ripon and cities throughout San Joaquin County, the Monterey Peninsula and the California Central Valley.

If your small business is in San Joaquin Countyand you are looking for computer help, information technology outsourcing, or high-level services from a Progent professional, call 209-929-1133 or visit Contact Progent.