Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

San Joaquin County small businesses adopt IT outsourcing to lower IT expenses and increase productivity. By using IT outsourcing, small companies gain reliable access to proven consulting experts while avoiding the need to expand the in-house support organization. IT outsourcing allows you to concentrate on your business goals without being sidetracked by day-to-day network management and support problems.

IT outsourcing is growing at an increasing pace among small businesses who once thought that this service alternative made economic sense only for large enterprises. A combination of new network management technologies and flexible service programs has made IT outsourcing the most cost-effective way for small companies to keep their networks running smoothly. Surveys point to several important reasons behind the acceptance of IT outsourcing by small businesses:

  • Allow management to focus
  • Save money and enhance productivity
  • Deploy internal resources more effectively
  • Benefit from outside specialists
  • Control in-house head count
Progent has provided IT outsourcing services for years and has developed support processes and service programs that are tailored to meet the needs of small businesses. Progent can assist your company in reducing IT costs and increasing the business value of your network. With Progent, you do not have to commit to expensive long-term contracts or monthly retainers for support services provided during regular business hours. You are billed only for services you received, and you can disengage at any time. Progent's team of experienced consultants have the breadth and depth of technical skill to offer support services that are more consistent than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in the San Joaquin County:

Oracle DBA and Development Services
Progent can provide online access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can assist you to create efficient solutions for key Oracle database administration tasks including database tuning, backup/recovery strategies, and database security, or train your in-house personnel how to follow industry leading practices for simplifying various administration tasks. Progent can also offer the support of a PL/SQL programmer to assist you to build, tune, enhance, or port Oracle applications that can range from forms to data-driven web sites. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

ISA Server and Forefront TMG Server Maintenance and Support
Microsoft ISA Server 2006 and the newer Microsoft Forefront Threat Management Gateway are discontinued software platforms that contain an application-layer firewall that can protect networks from outside and internal threats. Both platforms provide in-depth examination of network protocols to detect threats that routinely evaded traditional firewalls. Microsoft Internet Security and Acceleration Server was replaced by Forefront Threat Management Gateway, which was based on ISA Server 2006's architecture while delivering a number of improved features. Forefront TMG 2010 has subsequently been discontinued by Microsoft, and the security functions provided by the platform are now usually handled by purpose-built hardware devices from companies that include Cisco, Barracuda, SonicWALL and WatchGuard. (See ASA 5500-X Firewall with Firepower Services integration and management.) Progent provides online Microsoft Forefront TMG 2010 support and ISA Server 2006 expertise to help you manage and troubleshoot your legacy firewall environment, and Progent can help you to upgrade efficiently to a modern firewall platform by providing planning, integration, tuning, IT staff training and troubleshooting.

Cisco CCIE certified Engineers
Progent delivers convenient, immediate, and economical access to registered CCIE consultants. CCIEs are elite network gurus who are awarded this top-level classification only after intense examination by Cisco. CCIEs are able to resolve even the most complex issues surrounding network architecture, integration, troubleshooting, and support. Progentís CCIE professionals cooperate intimately with Cisco engineers in identifying issues with Cisco's IOS software and devising fixes or acquiring patches to correct anomalies. Progent offers quick contact with a CCIE by telephone so you can receive instant help for tough network troubles that are impacting your business but are outside the expertise of your local network support providers.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness to stop or recover quickly from a ransomware attack. Progent will consult with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup/recovery system that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

SQL Server 2008 Database Support
Progentís Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server 2008 support. Microsoft SQL Server 2008 is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2008.

Cost-effective Online Support
Progentís Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the United States and globally. (See Progent's customer testimonials). Progent's certified support experts can help customers to analyze and fix network issues without the cost or delay of on-premises service visits. Progent offers a streamlined, web-accessible signup process for new clients to address emergency situations and Progent charges per minute with zero sign-up charges or minimums, so you pay only for the help you get. Specialists available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security professionals.

Temporary CIO Services
Progent can provide companies with an information management professional who can function as a part-time Chief Information Officer. This veteran IT officer can provide long-term direction to help you to deploy appropriate IT products to improve business operations so they match more closely with your corporate objectives. Your business can develop and implement a well conceived IT strategy without incurring the expense of a full-time senior IT executive. Important tasks Progent's temporary Chief Information Officer can perform include growth strategies, rationalizing technology budgets, building and tracking models for TCO and ROI, analyzing workflows, negotiating contracts with suppliers, defining security and compliance policies, monitoring service level agreements, automating network administration, software revision management, IT asset documentation control, and disaster recovery planning.

Co-managed Help Desk Services
Progentís shared Help Desk services make it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the leading PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics. For details, see Progentís Help Desk sharing services.

Barracuda Backup Consulting and Management
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to help you to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consultants.

Spam Protection and Email Encryption Services
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the services and infrastructure of leading data security vendors to provide centralized control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. Read about the entire ProSight portfolio of value-priced managed services for small and medium-size organizations

White Paper: Why Outsource?
Progent has published a report that explains the advantages a small organization can realize by outsourcing network support services. To view this document and learn the various ways outsourcing can control expenses, simplify administration, and enhance efficiency, visit Small Business Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Tracy, Manteca, Stockton, Lodi, Escalon, Lathrop, Ripon and cities throughout San Joaquin County, the Monterey Peninsula and the California Central Valley.

If your small business is in San Joaquin Countyand you are looking for technical assistance, IT outsourcing, or advanced services from a Progent professional, call 209-929-1133 or visit Contact Progent.