San Francisco North Bay
Vacaville, Suisun City, Dixon:

Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

IT outsourcing gives small businesses in Vacaville, Fairfield, Suisun City and Dixon the chance to reduce their IT budget while increasing the business value of their network. IT outsourcing delivers the skills of world-class IT consultants without demanding that you build up and manage a large, full-time IT organization. By outsourcing IT services, you also allow your management to focus on running the business without the constant distraction of network support problems.

IT outsourcing among small businesses has become increasingly common. This widespread adoption of comprehensive third-party help has been driven both by the need to control IT budgets and to use the corporate network as a competitive tool. Surveys underscore the key reasons for small businesses to outsource IT services:

• Sharpen management's focus
• Improve operating costs and performance
• Make internal resources free for business-critical tasks
• Facilitate regular access to top IT consultants
• Supplement in-house resources with appropriate outside experts

Progent can provide small and midsize organizations a wide selection of network support services highlighted on Progent's web site. The following links describe some of the services and advantages Progent offers for businesses in Vacaville, Fairfield, Suisun City and Dixon:

Video Conferencing Consultants
Progent offers the services of an accredited video conferencing engineer with expertise integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to plan, configure, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your IT system. Progent also offers the expertise of infrastructure consultants able to assist companies of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, security, and scalability required to accommodate your video conferencing/telepresence solution.

Windows Server Failover Cluster Support
The failover clustering feature set incorporated into the most recent releases of MS Windows Server has been dramatically redesigned to streamline the deployment, configuration, and administration of server clusters and to offer improved levels of system dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum availability, better security and quorum structure, minimization of failure points, more disk and memory capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist you evaluate the business benefits of Windows clustering, design and implement a deployment, train your network support staff to administer your cluster environment, provide ongoing consulting and support services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can show you how you to create an affordable disaster recovery solution for hybrid cloud environments using failover cluster technology field-tested in Microsoft's Azure public cloud.

BI Reporting Consulting
Progent’s business information reporting consultants can provide remote and onsite expertise to help you with any facet of business intelligence reporting from debugging or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's BI consultants can help your company to support your current reporting system, help you to upgrade databases and applications from a discontinued reporting platform to a current solution, and provide as-needed online mentoring to meet your individual needs. Progent’s management reporting professionals offer expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.

Office and Office 365 Consulting and Training
Progent's certified Microsoft Office and Office 365 experts can help companies of any size to integrate Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive solution that provides quick ROI and promotes improved business results. Progent can assist you to interface Office or Office 365 apps with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility problems between various releases of Microsoft Office and can provide live online Microsoft Office and Office 365 instruction to individual users and groups.

Microsoft Office Word and Office 365 Word Consulting and Training
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable remote support services to help you to maintain your existing Microsoft Word environment or help you to move to a newer version of Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility issues between different versions of Word, integrating Office Word with other Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and remote Office Word training classes customized for your special requirements.

Engineering for Non-stop Information Networks
Progent's consulting services for high availability networks provide Microsoft and Cisco-certified consulting experts who can show you how to implement a fault-tolerant computing environment that incorporates essential technologies and processes for line-of-business environments. Progent’s consulting experts can assist your company to configure a network infrastructure with features such as redundant Internet connections, network load balancing, non-stop data centers, cloud backup and restore, high-availability interoffice connectivity, and fault tolerant multi-location systems. Progent can also provide disaster recovery planning experts to help you design, validate, and document a recovery procedure based on leading practices.

Hyper-V Support Services
Progent's Microsoft-certified Windows Hyper-V professionals can assist you to analyze the possible benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your production applications, assess your network architecture for smooth operation with virtualization solutions, help you to build Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions or carry out a Microsoft Windows Server 2012 R2 migration, train your IT staff to monitor and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and test business continuity procedures that optimize network uptime, and deliver continuing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.

Power BI Consulting Services
Progent's Power BI consultants can help your business to plan, install, manage, update or debug your Power BI solution. Progent's database experts can help you to organize your target data for Microsoft Power BI visualizations. Progent can assist you implement and administer an onsite, cloud, or hybrid environment to run Power BI. To learn more, visit Progent's Power BI consulting services.

System Center 2012 Consulting
Progent's Microsoft System Center consultants have over a decade of experience configuring, supporting and fixing the core platforms that make up System Center and can help you to design, deploy, support, and fix your System Center solution to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also can provide System Center 2016 migration planning and support to assist you to move to the current version of System Center from an older one or from another IT management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application performance monitoring.

Progent White Paper: Outsourcing Benefits
Progent has put together a white paper that summarizes the benefits a small company can derive from outsourcing network support services. To view this document and find out how outsourcing can reduce expenses, streamline administration, and enhance productivity, visit Small Company IT Outsourcing White Paper.

Progent provides onsite computer assistance, online troubleshooting services, and optional 24x7 urgent assistance in Vacaville, Fairfield, Suisun City, Dixon and other cities throughout the Monterey Peninsula and the California Central Valley.

If your small business is in Vacaville, Fairfield, Suisun City, Dixon or anywhere in the San Francisco North Bay area and you are in need of technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 707-470-1313 or visit Contact Progent.

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