Patch Management: Challenges and Solutions
Patch Management ConsultingPatch management is a critical and complex task. Timely and properly managed patching optimizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can result in security gaps, compatibility problems, sluggish or erratic performance, unnecessary downtime, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be essential for peripherals such as printers and scanners, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.

Patch Management Consultants

Progent's Patch Management Services can cover IoT devices like sensors and robotics

The patching process can present a range of complications that vary from network to network. Resources that may require patching can be on-premises, in the cloud, mobile, or in the homes of telecommuters. Environments may include a mix of Windows, Linux, Apple, and Google operating systems and applications. Some patches can be installed automatically and at scale using tools like Microsoft Configuration Manager, Intune, or Azure Update Management. Others must be performed manually. Patching for core systems must be scheduled to minimize business disruption. In some mission-critical environments, patches must be carefully tested before being approved for production.

Progent's managed services for patch management provide businesses of any size an affordable end-to-end solution for identifying, acquiring, evaluating, testing, prioritizing, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. In addition to optimizing the security and functionality of your IT network, Progent's patch management services give your IT staff time to focus on strategic projects and tasks that deliver maximum business value to your network.

Patch Management Experts

Patch management is a closed-loop process central to your risk management strategy

Progent's Patch Management Processes
Progent offers standard and custom service programs for software and firmware patching. These managed services allow you to offload part or all of your patch management tasks to a nationwide IT support firm with over two decades of experience providing network design, deployment, and support to organizations of all sizes worldwide. Progent works closely with your IT managers to define the scope of the services you require. Services available from Progent for patch management include:

  • Discover network assets: This can include business-critical applications like Exchange and SQL, web-facing servers, desktop and mobile endpoints, security appliances such as firewalls, and network infrastructure devices like switches and Wi-Fi access points.
  • Identify assets to be managed: Progent will work with you to determine which of your network assets you wish to select for ongoing patch management services. Progent offers a variety of standard programs that cover specific classes of items and Progent can also create custom programs to meet your unique requirements.
  • Deploy patch management tools: Progent is familiar with a wide selection of patch installation tools and patch tracking databases. Available tools include Azure Update Management for cloud-based assets, Configuration Manager for on-prem assets, Intune for mobile devices, IT Glue for documentation, plus a selection of advanced anti-virus platforms. Together, these tools allow you to automate and track updates for resources located in public and private clouds, on-premises, on the road, at branch offices, and in the residences of at-home workers.
  • Analyze patch status and perform risk analysis of missing patches: Generally, systems with up-to-date patching are more secure and stable than those with sporadic updates. However, some patches have the potential to disrupt essential business operations by introducing compatibility problems, system instability, or unfamiliar and confusing changes to user experiences. Progent can help you determine which patches carry a risk to your organization's IT environment, or which patches should be assigned a high priority because they block a major security threat. Progent's experience with patch management can help you maintain a secure network without compromising productivity.
  • Develop a patch management program: Progent's team of experts can assist in designing and managing a patch management program that fits your business needs and security requirements. Progent offers standard and custom patch management services and can help with automated as well as manual patching. Progent can manage mission-critical assets only, all patchable resources, or anything in between.
  • Patch testing: Even the world's largest networks, including Amazon AWS and Microsoft Azure, have experienced major outages caused by updates that were insufficiently tested before being applied to production systems. For organizations with no tolerance for downtime, Progent can help create test environments that allow you to make sure new patches will not cause stability problems for your network.
  • Prioritize and schedule patches: Progent can help you determine which patches should be performed immediately and which can be safely delayed in order to minimize business disruption. Some regulatory standards, such as the Payment Card Industry (PCI) Data Security Standard, require that the most critical security patches be installed within a certain timeframe.
  • Document patch history and status: Progent can create a centralized knowledge base for tracking the patch level of every monitored asset. This makes it easy to find where software, firmware, or driver updates can be downloaded and includes patch release dates, release notes, and other important information required for a comprehensive patch management solution.
  • Troubleshoot patch failures: Patches to some key resources such as operating systems or application servers can cause unforeseen compatibility or stability issues, especially with legacy or home-grown software or older devices. Progent has the breadth of experience to help you quickly identify and mitigate problems that may arise as a result of applying an update.
Patch Management for Network Infrastructure from Cisco and Other Vendors
Software and firmware updates are frequently released for network infrastructure appliances like firewalls, routers, switches, wireless controllers, and Wi-Fi access points. These updates typically harden security, improve feature sets, or mitigate stability and compatibility issues. Managing updates for these infrastructure devices can pose a challenge, especially in mixed-vendor environments and networks that have a combination of on-premises datacenters, at-home workers, branch offices, and cloud-hosted resources. In addition to tracking and acquiring updates, IT managers must make sure network appliances have sufficient disk space and patches are transferred cleanly and work properly.

Progent has provided advanced support for Cisco networking products for more than two decades and also offers expertise with other major vendors including Juniper, Palo Alto Networks, SonicWall, Fortinet, WatchGuard, and CheckPoint. Progent's managed services for patch management can help you consolidate your software update solution to include network appliances along with servers, endpoints, applications software, and IoT devices.

Patch Management Services for Network Infrastructure Appliances

Progent offers patch management expertise for network appliances from Cisco and other leading vendors

Progent's Standard and Custom Patch Management Services
Progent offers a range of standard patch management packages that include backup services, reporting, and documentation. Pricing is based on the type and quantity of devices covered. Additional services including building environments for pre-installation patch testing are billed at time and material rates. Custom packages are also available and typically cover specialized devices and/or applications.

PROACTIVE Server Patch Management

On Prem or Private Cloud Server: Azure Cloud Servers Patch Management:
  • Compliance scan of all Windows and Linux servers
  • Update compliance assessment results for enabled machines
  • Scheduled Patching and Preventative Maintenance
  • License & Asset reporting and management
  • Managed Anti-Virus - Current AV system
  • Initiate Server backup once complete
  • Additional Support Billed at T&M Rates
  • IT Glue access control and asset documentation
On Premises or Virtual Workstation:
  • ProSight Availability Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus - current AV system
  • Hosted Anti-Spam - Spam Hero
  • Additional Support Billed at T&M Rates
  • IT Glue access control and asset documentation
BASIC Server Patch Management

Managed Patch both Physical and Virtual Servers: On Premises or Virtual Workstation Patch Management: Server or Workstation Security SLA - Add on service

Security Critical Patches - applied within 48 hours of Progent being notified - invoiced only when needed

PROACTIVE Network Device Patching

Internet Facing Hardware - Managed Devices (Security appliances, firewalls, routers): Internal Network Hardware - Managed devices (wireless controllers, Wi-Fi access points, switches): Network Device Security SLA - Add on service

Security Critical Patches - applied within 48 hours of Progent being notified - invoiced only when needed

Initial Patching Event Additional Costs:
Initial Patching will have an additional cost per server or network device to provide for review and documentation of current patch level and any other documentation needed for properly managing the ongoing patching as defined above. If multiple patches are needed that require additional time for the initial patching, Progent will provide any estimates beyond the normal patching cost.

Additional Services Available:

Download Progent Patch Management Services Datasheet
To download a datasheet about the features and benefits of Progent Patch Management Services, select:
Progent Patch Management Services Datasheet. (PDF - 330 KB)

Contact a Progent Expert about Patch Management Services
For more information about Progent's patch management services, call Progent at 800-993-9400 or see Contact Progent.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide you to complete the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can help you to locate and quarantine breached servers and endpoints and protect undamaged assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.



An index of content::

  • 24-7 Network Recovery Microsoft SQL Server Omaha, Douglas County Microsoft SQL Server 2017 Network Installation Douglas County Nebraska
  • Engineers IoT sensors patch management
  • 24x7x365 Work at Home Employees Consulting and Support Services near Sandy Springs - Integration Solutions Expertise Sandy Springs-Cobb County Remote Workers Consulting and Support Services in Sandy Springs - Connectivity Consulting and Support Services Sandy Springs-Norcross
  • Altaro VM Backup Immutable Cloud Storage Technical Support Services Integration Services Hornetsecurity Altaro VM Backup and VMware
  • At Home Workers Consulting Experts nearby Broomfield - Call Desk Solutions Consultants Broomfield Remote Workers Consulting Experts near Broomfield - Call Desk Augmentation Consulting Broomfield-Westminster

  • Immediate Consultants 64-bit Computing
    Biggest 64-bit Upgrade Online Support Services

    Progent's Microsoft-expert consultants can help you to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit processing, plan an affordable upgrade strategy that minimizes business interruptions, and offer economical, expert remote support to assist your company to configure 64-bit operating systems and application software on your current hardware.

  • At Home Workforce Tulsa Consulting - Network Security Solutions Consulting Tulsa Bartlesville At Home Workers Consulting and Support Services - Tulsa - Network Security Solutions Expertise Tulsa Bartlesville
  • Award Winning Remote Workers Endpoint Security Consultant Services Outsourcing Work at Home Endpoint Security
  • Best CISSP Certified Security IT Consulting Carlsbad, California Carlsbad Online Support Services
  • Best IT Outsourcing Phone Support Winnebago County Illinois 24-Hour Computer Support Microsoft Computer Rockford, Winnebago County, United States
  • Biggest Ransomware Cleanup and Recovery Seattle Puget Sound Ransomware Hot Line Seattle Bainbridge Island Issaquah
  • BlackBerry Enterprise Server Computer Network Consulting Bolton BlackBerry BPS Technical Support Rochdale, United Kingdom
  • BlackBerry Professional Software Technical Support Outsource Fresno County BlackBerry Smartphone Small Office IT Consulting Services Fresno California
  • BlackBerry Smartphone Computer Support Firms Cuyahoga County Ohio 24x7 Technical Support Companies BlackBerry Desktop Manager Cleveland
  • Broomfield Locky Ransomware Operational Recovery Broomfield Broomfield Nephilim Ransomware Remediation Broomfield
  • Buffalo NotPetya Crypto-Ransomware Mitigation Buffalo Phobos Ransomware Business Recovery Buffalo
  • Charlotte, Raleigh-Durham, Greensboro, NC Firewall Security Contractors CISSP Cybersecurity Company North Carolina - Charlotte, NC, Raleigh-Durham, NC, Greensboro, NC, Winston-Salem, NC
  • Chesapeake Lockbit Ransomware Restoration Chesapeake Virginia Chesapeake Chesapeake Netwalker Ransomware Data-Recovery
  • Chesapeake Spora Ransomware Operational Recovery Chesapeake Chesapeake Hermes Ransomware Cleanup Chesapeake, South Hampton Roads

  • Open Now Outsourcing Consultant Price
    Consulting Hourly Price IT Consulting Companies

    Progent's pricing model is to bill for online service and in-person visits by the minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for services delivered during regular business hours. Many support firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big invoices for fast repairs so you won't be tempted to allow less critical problems to fester.

  • Cisco Certified Network Engineer Job Virginia Beach Virginia, United States MCSE Remote Support Career Opportunities Virginia Beach Virginia
  • iPad patch management Consultant Services
  • Colorado Springs, El Paso County Remote Workforce Colorado Springs Consulting Experts - Network Security Systems Guidance Colorado Springs Fort Carson, United States Offsite Workforce Colorado Springs Consulting Services - Network Security Systems Consulting

  • Ubuntu Linux Consultancy
    Debian Linux Integration Services

    Progent's Linux support services provide small and mid-size companies and software developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise offers you an easy single source to help you build and maintain a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

  • Computer Firms Exchange Server 2013 Top Rated Microsoft Exchange Network Engineer Centennial-Englewood
  • iOS patch management Technology Professional
  • Consulting Services for Savannah Network Support Providers Savannah, GA Immediate Consulting Support for Savannah IT Support Companies
  • Downers Grove Spora Ransomware System-Rebuild Downers Grove-Elmhurst, Illinois, US Top Rated Downers Grove Sodinokibi Ransomware Data-Recovery Downers Grove-Bolingbrook

  • Infor SyteLine CloudSuite Financial Analysis Consult
    SyteLine ERP Consulting

    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of critical business processes in order to get products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.

  • Emergency Rancho Cordova Crypto Cleanup Services Emergency Rancho Cordova Crypto-Ransomware Repair Rancho Cordova-Sacramento
  • Fontana, CA, United States System Recovery Help Desk Cisco CCIE Computer Systems Consulting Fontana Rialto Hesperia Chino
  • Great Plains Computer Consultants Microsoft Dynamics GP Specialist
  • Smartphone patch management Consult
  • Immediate Egregor Ransomware Hot Line Cupertino, CA Top Ransomware Removal and Data Recovery
  • Integration Consultants BlackBerry BPS Huntsville, AL BlackBerry BES Network Administration Huntsville, Limestone County
  • Irving Irving Crypto-Ransomware Ryuk Preparedness Consultation Irving Ransomware Maze Susceptibility Audit Irving Texas, America
  • Lawrence Ryuk Ransomware Negotiation Helpn Lawrence-Middlesex County, MA Lawrence Spora Crypto-Ransomware Settlement Services Lawrence, Massachusetts-Nashua, New Hampshire

  • Juniper J Series Firewall Consulting Services
    Best Juniper J Series Router Consultants

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • 24x7 Firewall patch management Professional
  • Lincoln Ransomware Nephilim Susceptibility Audit Lincoln, Lancaster County Lincoln Seward County Lincoln Ransomware Lockbit Vulnerability Report
  • Microsoft Consultants From Home Job Openings Cisco CCDA
  • Microsoft Exchange 2010 IT Consulting Firm Exchange Server 2016 Information Technology Integrators Sydney, NSW

  • CCIE Certified Network Management Soultions Technology Consulting Company
    Computer Network Specialists Cisco Network Management

    Progent's Cisco-Premier network engineers can show you how to run Cisco's management utilities alongside a variety of specialized third-party applications to create a comprehensive network management solution to keep your network running reliably, fully utilize expensive resources, guard your data, recover quickly from hardware failure or malicious attacks, and allow you to add or reassign network resources sensibly and economically as your business evolves.

  • Best Server patch management Consultants
  • Microsoft Windows Server 2016 Small Business IT Consultants Buffalo Great Lakes Networking Organization Windows Server 2012
  • Microsoft Windows Server 2019 Network Consulting Services Jersey City Windows Server 2012 R2 Network Installation Hudson County New Jersey
  • Niterói MongoLock Crypto-Ransomware System-Restoration Niteroi Award Winning Niterói Spora Crypto-Ransomware Repair Icarai, RJ
  • Onsite Technical Support System Center 2016 and SQL Server System Center 2016 Service Manager IT Consultant
  • Open Now Engineer MongoLock ransomware hot line After Hours Snatch ransomware hot line Consulting
  • Phone Support Cisco Pittsburgh, PA Cisco Small Business IT Consultants Pittsburgh, PA
  • Phone Support Specialist 24/7 Remote Support Specialists
  • Professional Microsoft SharePoint Server 2013 Ontario Rialto Hesperia Chino Ontario, San Bernardino County Open Now Microsoft SharePoint Server 2013 IT Consultants
  • Remote Workforce Uberlândia Consulting Experts - Connectivity Solutions Expertise Estado de Minas Gerais Uberlandia Remote Workforce Uberlândia Consultants - Solutions Consulting Experts

  • Engineers ProSight Private Cloud Hosting Services
    ProSight Private Cloud Hosting Services Engineer

    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in an environment that gives the highest level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are built upon mature virtualization technologies that allow small businesses with mixed- platform IT systems to save significantly on the expense of capital investments, system maintenance, and network management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

  • Ryuk Remote Ransomware Operational Recovery Services Sandy Springs Sandy Springs-Kennesaw, Georgia 24/7 Sandy Springs Maze Ransomware Remediation Sandy Springs
  • SQL Server 2012 Consulting Service Barueri Barueri, SP Microsoft SQL 2008 Information Technology Consulting Firm
  • San Jose Ransomware NotPetya Readiness Assessment Mountain View, CA San Jose Ransomware Infection Preparedness Checkup San Jose CA
  • San Mateo Lockbit Crypto-Ransomware Recovery San Mateo California San Mateo Conti Crypto-Ransomware Remediation Burlingame CA
  • Santos Santos Crypto-Ransomware MongoLock Readiness Audit 24-Hour Santos Ransomware Snatch Vulnerability Evaluation
  • Security Computer Security Grand Rapids Muskegon Holland 24 Hour Firewall Intrusion Detection Grand Rapids, Kent County
  • Small Business Computer Consultants Exchange 2010 Server Arlington, Kennedale, Grand Prairie Exchange Server 2019 Network Specialists Arlington, TX

  • Exchange 2013 Outlook Web App Online Troubleshooting
    Exchange 2013 Management Integration Support

    Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect vital facets of IT such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online support and management services for Exchange Server 2013.

  • Sorocaba Locky Ransomware Identification and Restoration Sorocaba, Estado de São Paulo 24-7 Sorocaba Emergency Crypto Cleanup Estado de São Paulo

  • SharePoint Server 2013 Consultants
    Office SharePoint Server 2010 Integration Support

    Progent's Microsoft-authorized experts can help you rationalize the business case for deploying SharePoint Portal Server 2007, advise you on the most sensible version of SharePoint for your application, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Server 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk services.

  • Specialists Endpoint patch management
  • Specialist Internet of Things patch management IoT sensors patch management Professional
  • Telecommuters Consulting Services - Beverly Hills - Help Desk Call Center Outsourcing Consulting Beverly Hills, United States Work at Home Employees Beverly Hills Expertise - Help Desk Call Center Augmentation Consulting Services Beverly Hills-West Hollywood, CA
  • Telecommuters Consulting near me in Perth - Network Security Systems Assistance Perth Work from Home Employees Perth Consulting and Support Services - Endpoint Security Solutions Consulting Perth
  • Telecommuters Plano Consulting Services - Cloud Solutions Consulting Experts Plano - Allen Telecommuters Plano Assistance - Cloud Integration Systems Consulting Plano - Richardson
  • Top Consulting Experts for Network Service Organizations in Sacramento - Short-Term IT Support Assistance Sacramento Sacramento Consulting Expertise for IT Service Providers in Sacramento - Seamless Short-Term Support Team Assistance
  • Ubuntu Linux, Solaris, UNIX Computer Consultant Amazonas Suse Linux, Solaris, UNIX Integration Services Manaus, Amazonas
  • Uniondale, Long Island, New York Computer Support Consultants Small Business IT Consultants Uniondale
  • Vacaville Maze Crypto-Ransomware Settlement Support Vacaville California Vacaville Locky Crypto-Ransomware Negotiation Guidance Dixon CA
  • Vermont - Burlington, VT, Rutland, VT, Montpelier, VT Consultant Services Top Quality IT Consultants Vermont - Burlington, VT, Rutland, VT, Montpelier, VT
  • Waltham NotPetya Crypto-Ransomware System-Restoration Waltham, Massachusetts Immediate Waltham Phobos Ransomware System-Restoration Waltham-Brightone, Massachusetts
  • Windows Network Specialist Liverpool Windows Server 2019 IT Consulting Group Liverpool

  • © 2002-2024 Progent Corporation. All rights reserved.