Progent can assist your organization to deploy Cisco's infrastructure products to create a robust foundation for your onsite, cloud-centric, or hybrid data center and improve operations in vital areas such as resource consolidation, security and compliance, versatility, reliability, and recoverability.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can help you to assess the value of UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi solution.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a cohesive intranet solution.
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle software programmer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also assist you to design, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
System Center 2016 delivers major enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to create a modern security solution that spans your on-premises and cloud assets and protects all users anywhere with any device.
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering high-value services where Progent faces little competition. Small businesses who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and efficient.
Progent can provide expert support for every phase of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, cost estimates of all new software licenses and hardware required, suggested vendor sourcing, pilot testing at client site or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for client's support staff and users.
Progent can help your organization in any phase of your migration to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing HA system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent offers fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE consultants can link to your environment via advanced remote support utilities to deliver fast and economical troubleshooting and repair of critical network problems.
Progent offers a wide range of cost-effective services to assist your business to install, configure, repair, and administer workstations and notebooks based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer onsite or online help for individual computers or laptops or work with you to plan and carry out a large-scale rollout of new or revised operating system software and applications. Progent can also supply consultants and technical workers to assist your company to prepare for and complete an office move or merger organized to produce the least possible interruption to your productivity.
Progentís high availability inter-site connectivity and 24x7 network infrastructure consultants can help small companies achieve non-stop Interoffice connectivity through fully redundant networks featuring automatic failover. Progentís CCIE engineers can design and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical 24x7 interoffice networking.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.
Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped structure. These improvements affect key facets of IT including manageability, availability, security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013.
Progent can provide comprehensive support for every step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of all new software licenses and equipment required, suggested vendor sourcing, system testing at customer site or at Progent's testing facility, managing temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's IT staff and users.
Progent can help businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX 500 or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent is hiring a variety of full-time employees including motivated Microsoft Certified Systems Engineers; system experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant system design with backgrounds in mobile connectivity, wireless networking, high-availability environments, business continuity planning, data preservation, and virtual servers. We are also looking for workstation support experts, off-site troubleshooting specialists, and CISSP or CISM accredited security professionals. Progent is also hiring veteran managers and administrators able to operate effectively in Progent's dynamic, virtual office environment. Progent contracts freelance professionals with proven knowledge and working experience in high-demand information technology topics outside our primary service focus. Our Experts Group employs contractors who can provide advice and development services for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class help in areas like telecommunications, web development, EDI, web commerce, or dbm programming. Freelance contractors certified by Progent cooperate with our full-time engineers to deliver end-to-end IT services for small and midsize business networks.
Progent's Citrix-certified experts can help your organization to assess the potential strategic value of the various editions of Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and recoverability of your virtual environment while lowering the cost of equipment and support and simplifying management processes.
Microsoft Communications Server provides IM and presence in an extensible, enterprise-grade package featuring advanced security, transparent compatibility with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows cost savings and elevated operational efficiencies, increased individual output, and better intellectual property security. MS Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server 2007 environment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add business value to your information network
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier IT support professionals. With Progent's economically priced network service programs, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and performance.
Progent provides small organizations a pair of ultra-affordable network security inventory scanning packages that include, for a preset price, remotely administered scans of your security profile which are analyzed by expert information security engineers who interpret the results of the scan, present unbiased summaries of your current security vulnerability, and make suggestions for enhancements. Progent offers two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while offering enterprise-quality assessments of your network's vulnerability to attack.
Progent's Cisco CCIE-certified SIP integration consultants can help your business to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or onsite support to assist businesses to migrate efficiently to a productive communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Progent's team of application experts offer in-depth consulting, custom development, deployment help, and webinar training for leading business applications that address key areas including ERP, financials, business reporting, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support online, Progent can help small businesses throughout the U.S. to eliminate the lost productivity and expense associated with travel and on-site visits without compromising the effectiveness of technical support.
Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to implement your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new email system, educate your network support staff and end users to get them up to speed quickly on Microsoft Exchange 2010, and provide continuing administrative services and engineering help. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad range of economical remote support services to help your organization to manage and troubleshoot your legacy Microsoft Word solution or help you to upgrade to a newer release of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between various releases of Office Word, interfacing Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone integration, and remote training sessions tailored for your special requirements.
If your business network combines Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for easy management, seamless dataflow, high reliability, superior performance, and tight security. Progent's Solaris and Windows integration support offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service firms who provide scant documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation sent by every consultant to every customer. The practice of detailing and archiving support activity allows more effective service and avoids a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Progent provides a variety of IT support bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT support product that tracks the availability, throughput, and security of your information system and isolates incipient problems before they can bring down your system. With Progent's economically priced IT support programs, small organizations can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Progent's Microsoft-certified consultants can assist your company to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to design and carry out a rollout of Lync Server that unifies the control of Instant Messaging and Presence and increases the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition help you to perform an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to improve the team-computing capabilities of Microsoft Office applications, and offer online seminars and ongoing technical support for Lync Server 2010 and other Microsoft platforms.
Progent has created several security service bundles designed to provide larger corporations a professional and thorough network security audit from a team of premier security consultants. All Progent's network security assessment bundles incorporate a collection of services like automated scans from inside and from outside your network firewall, professional analysis of captured data by accredited security consultants, creation of a paper explaining the findings, plus a live high-level executive outbrief and an extensive live review for internal IT engineers.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Progent can assist you to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate on-premises and cloud resources.
Progent's Linux consulting experts offer small and mid-size companies and developers help with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with a convenient one-stop source to help you build and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, high-availability, BOYD support, and built-in business intelligence. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.
Microsoft Windows Active Directory demands extensive field experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are skilled in designing, deploying, and supporting sophisticated Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual beta software configuration objects in production AD systems, and fixing failed installations of Active Directory and AD-associated applications.
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive environments with resource sharing and collaboration support. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to provide expert assistance to companies that rely on these platforms to maintain their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows network.
Cisco's Small Business series of access points are Linux-based devices intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or onsite integration and debugging support to help your organization to plan, implement, update, tune, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server and offers a centrally administered web gateway that acts as a one-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help your company to plan and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Progent is organized provide in-depth online support for all major technologies common to todayís small company IT systems and offers a variety of vital, as-needed services including a temporary Chief Information Officer to provide senior-level planning and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives such as office relocations oroperating system upgrades, Cisco-certified consultants for designing high-performance and reliable infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical application programs.
Progent's Microsoft engineers can provide cost-effective remote support and development services to help you to design, implement, administer, and maintain SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Progentís IT outsourcing packages provide economical network support for medium-size businesses. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize risks, allowing network support expenses to increase in a more linear and manageable fashion than is feasible by amassing a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available network architecture for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent's certified wireless consulting experts can assist organizations of any size to design, deploy, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, capacity, expandability, security and ease of management needed for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable remote and onsite support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent can provide the assistance of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver high uptime, data security, and application mobility.
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent's certified Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that offers quick ROI and enables improved business outcomes. Progent can assist your company to interface Office or Office 365 apps with one another and with other core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues between various versions of Microsoft Office and offers live online training to individuals and groups.
Progent's Microsoft engineers can provide in-depth support in implementing, managing and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective online support services following industry best practices to help organizations of all sizes to get all the benefits of this leading project management solution. Support services offered by Progent include system design, software configuration and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
Nagios and MRTG are powerful, Open Source monitoring tools that run on Linux and can be deployed to monitor UNIX/Linux environments, Windows systems, or mixed-OS networks in which the Linux OS and MS Windows run side by side. Nagios allows network support engineers to monitor system services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration engineers can assist you to use both these tools to streamline and repair your network.
Progent's Microsoft and Cisco certified experts offer several ways to help mid-size and large organizations develop an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages on the market and determine which packages may be too costly, lack key features, or align poorly with your company's business goals. Progent also provides temporary staffing for companies who want to reinforce their in-house Help Desk team for occasional projects or to substitute for vacationing or incapacitated personnel.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent is convinced that a well designed and implemented network can be a crucial factor for accelerating a company's success, and we apply this belief in our own system infrastructure. Progent has created a fault-tolerant virtual office infrastructure that enables our staff engineers and authorized contractors to offer rapid and effective support, cooperate closely on complex projects, and gain from professional and personal maturity from being part of an exciting company ethos of personal drive and freedom.
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Cisco offers an extensive array of routers including appliances designed to provide the protection, bandwidth, and availability required by customers ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.