Additional Topics of Interest

Specialist MSP360 B2 Backup Storage
MSP360 B2 Backup Storage Remote Consulting

Progent can assist your company to design, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and permits businesses to create a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by human miscues, computer errors, malicious insiders, and external attacks like ransomware. To find out more, see ProSight DPS 360 Backup solutions.

After Hours Microsoft Outlook for Mac Remote Technical Support
Entourage Technical Support

Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send email, search the GAL, copy addresses, sync up calendars, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.

Windows 2016 Disaster Recovery Consultant Services
24-7 Windows Server 2016 Hyper-V Online Help

Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.

wireless VoIP phone integration IT Services
Wi-Fi IP phone integration Network Consultant

Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, warehouse, retail or other environments where management wants user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and fine tune numerous key pieces of your wireless environment such as APs, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help you create and administer a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.

Consult Network infrastructure patch management
iPad patch management Consultancy

Progent's managed services for software/firmware update management provide businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your servers, peripherals {like scanners, network appliances such as switches and wireless access points, and Internet-of-Things devices such as sensors and health monitors.

SCOM 2012 Technical Support
Microsoft SCOM 2012 R2 Computer Consultants

Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix critical issues uncovered by SCOM 2012.

Microsoft 365 Word co-editing Consultant Services
Office Word 2021 Services

Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a wide selection of economical remote consulting services to assist you to manage your existing Microsoft Office Word solution or assist you to move to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Word, interfacing Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and online training sessions tailored for your special requirements.

CentOS Linux Professionals
Colbolt Linux IT Consultants

Progent's Linux support experts offer small companies and developers help with administering and supporting Linux systems that operate with Microsoft-based technology. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of expertise provides you with an easy one-stop source to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.

ProSight ECHO Managed Cloud Backup Services Technology Consulting
Urgent Technical Support ProSight Data Protection Services ECHO BDR Solutions

ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information.

SCCMM 2016 Integration
System Center 2016 Hybrid Cloud Integration Information Technology Consulting

Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and repairing System Center Operations Manager solutions and offer organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.

Network Consultants Cisco Firepower AVC
Remote ASA Firewalls with Firepower Technical Support

The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Dynamics GP Continuum Consultant Services
Dynamics GP eConnect Engineer

Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more effectively, turning uncooked data into useful insights into your business.

Virtual Call Desk Setup and Support
Network Engineer Extended Service Desk

Progent's Microsoft and Cisco certified Consultants offer three service programs to help mid-size and large businesses create an efficient and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations analyze the various high-quality Help Desk software packages available and decide which products may be excessively costly, miss key functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for companies who need to reinforce their in-house Help Desk staff for special projects or to substitute for vacationing or indisposed personnel.

Exchange 2000 Server Integration Support
Microsoft Exchange 2000 Upgrade On-site Technical Support

Progent is among the most qualified IT support firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies receive all the benefits of Exchange 2000 under typical scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.