Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's certified Lync 2013 consultants and system architects can help you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity.
Progent can help your business to plan and implement an efficient migration from a UNIX-based IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application specialists can show you how to preserve your data and minimize business discontinuity by designing an efficient migration plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of existing infrastructure, migration planning and validation, MS Exchange migration services, information and application software porting, and server and media transition and economization.
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can help your IT staff to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and consolidating your key communications platforms.
Progent's Citrix consultants can help your organization to assess the potential business benefits of the available editions of Essentials for Hyper-V, help you to integrate Citrix management utilities in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and support and simplifying management tasks.
Progent can provide the support of certified consultants and seasoned software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security professionals to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's UNIX platform support experts provide small companies and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help improve selling success and deliver consistent, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Progent's certified Windows 2003 Server consultants offer network support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support services include network planning, deployment, project management, on-premises and off-site network support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent's wireless consultants can help small organizations plan, select, pilot, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of security that equals or excels wired connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and deploy the wireless link technology that fit best with your business needs.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's veteran group of network consultants and subject matter experts have years of experience delivering online and onsite support for organizations of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate while on the go. Progent has the range of know-how to resolve network problems that span multiple manufacturers and that represent a combination of legacy and up-to-date information technology. Progent offers affordable remote consulting to help you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management services to ensure that you complete major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual training to show you how to manage and use Android phones and tablets to maximize their business value.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Experts Group provides consulting in key technologies that include Apple OS networking and programs; Consulting for Linux-powered, UNIX, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application support; Chief Information Officer, management information analyst, and project logistics outsourcing; Special applications design and deployment; Web site, electronic business, EDI, and client information portal design and deployment; DBM management and efficiency help; Business information consulting; and Telecommunications systems consulting.
Progent's data protection experts can assist you to design, implement and administer a backup solution based on MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by human mistakes, software flaws, malicious insiders, and malware assaults like ransomware.
Progent can assist your business in all facets of your migration to Exchange 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Microsoft WSUS enables information technology managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support personnel can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, after users complained about them. With the benefit of proactive, automated alerts and trend analyses sent by MOM, Progent can now fix server troubles before they becomes serious enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before customers are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class service continuity, security and productivity.
Progent's ransomware consultants can help you to assess your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to assist you to plan, install, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Progent's managed services for software/firmware update management provide organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices printers, network appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of IT experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to design and carry out a move to the Flexential facility by providing services such as designing solution configuration, recommending hardware, system setup and testing, troubleshooting, streamling online network management, and educating your IT staff.
Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to offer clients economical ways to help businesses maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail architecture, protection, availability, performance, and system management.
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Progent is seeking a variety of full-time employees including solutions-driven MCSEs; network consultants who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data preservation, and virtual servers. Progent is also looking for workstation support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. Progent is also seeking veteran managers and administrators able to operate efficiently in Progent's high-growth, virtual office environment. Progent contracts independent professionals with specialized expertise and field experience in crucial information technology areas beyond our main technical focus. Our Experts Group includes independent consultants who can provide consulting and development services for strategic applications that include MRP, Enterprise Resource Planning, or CRM; possess specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in technologies such as telecommunications, web design, EDI, web commerce, or dbm programming. Freelance contractors premier by Progent coordinate with our in-house consultants to deliver end-to-end IT services for small and midsize company networks.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also help you create and execute a complete security plan that can include firewall and VPN devices and utilities, outsourced security and network protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going network help, administration, education, and security expertise.
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage environments efficiently following best practices.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to help you to plan, deploy, optimize and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support services to assist businesses of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, routers and firewalls to build a cohesive ecosystem that delivers identical access, performance, security compliance, ease of management and uptime for wired and wireless clients regardless of their mobility or computing device.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles (300km) away from one another. Progent's roster of veteran IT experts can help you to design, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR solution to prove adherence with industry standards and regulatory requirements.
Progent's Wi-Fi site survey services help you to design, implement and troubleshoot a Wi-Fi network adapted to your facilities, providing your business a WLAN that has the reception, performance, density, security, and hand-off capability your company requires.
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to create and implement a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single resource for on-going network support, administration, education, and security expertise.
Progent's Microsoft-certified professionals average over 10 years of background providing messaging solutions for companies ranging from small businesses to large enterprises. Progent offers economical support for all editions of Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Exchange consulting services can assist you in designing and executing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 clients using Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Progent can provide cost-effective online support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Progent is structured to deliver in-depth online support for all technologies associated with small business information networks and allows you to outsource an array of vital, on-demand support services such as a temporary Chief Information Officer to offer senior-level planning and budgeting capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for major initiatives such as office relocations orOS upgrades, connectivity experts for building and maintaining high-performance and reliable network infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, enhance, or repair business applications.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming network management activities, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating devices that need critical software patches, or resolving performance issues.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery between sites located as far as 185 miles (300km) away from one another. Progent's roster of veteran IT experts can help you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.
Progent's Microsoft-certified SQL Server 2022 consultants can assist you to assess the business case for migrating to SQL Server 2022 and can deliver rapid remote or on-premises access to consulting experts in solution design and integration, software development, database administration, and network security.
Progent's Juniper Networks-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated equipment to current releases. Progent's Junos OS engineers can also offer support for Juniper's flagship network operating system to help your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a combination of Juniper's OS platforms.
Progent offers fast access to the expertise of veteran Wi-Fi consultants who can help you to assess the value of Ubiquiti UniFi wireless APs for your company and help you to design, install, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, configure, and place UniFi Wi-Fi access points for your required signal coverage and throughput.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables rapid recovery of vital data, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical data.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are built on mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that extends across your on-premises and cloud assets and protects all users anywhere with any device.
Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package offering enhanced protection, transparent integration with other Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, increased worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-authorized consultants can deliver the skill needed to deliver all the benefits of Microsoft Office Communications Server throughout your entire organization.
Progent can assist small and mid-size businesses to deploy and troubleshoot teleconferencing applications to enable their at-home workforce to communicate productively with colleagues and customers.
For over two decades, Progent has delivered affordable IT planning, configuration, debugging, security services, and development for networks of all sizes.