Progent's UNIX platform consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if you are planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective consulting services such as data center migration, system installation and updates, network optimization, comprehensive project management, virtualization configuration, offsite monitoring, centralized system administration, software development, disaster recovery/business continuity planning and testing, security assessment, and the use of the Progent Test Lab.
Progent is among the most qualified IT consulting firms for integrating email solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 for typical situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
Progent's expert solution designers and software developers can assist your business to create customizations to Microsoft GP that address the special needs of your business while retaining the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development tools that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
Progent provides national online help and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows products. Online IT help provides optimum return for your IT dollar by protecting user efficiency and shortening the time billed for computer analysis and repair. Advanced online support tools and skilled service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the most challenging system issues.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and onsite support services to assist your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability system architecture that addresses reliability issues involving a wide range of infrastructure technologies and processes.
Progent's virtual classroom webinars offer small businesses the cost savings, convenience, and versatility of virtual seminars and the proven training techniques of seasoned instructors who utilize the latest collaboration software to emulate real-time, participatory classes. Progent offers remote training for key desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: Microsoft Dynamics business accounting and management software such as Microsoft Dynamics GP (Great Plains); as well as additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Cisco's {Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless availability with fast failover, and strengthening data security by detecting threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller solutions.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are based upon proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent can help small and medium-size businesses to configure collaborative solutions to make it easy for their teleworkers to benefit from positive teamwork with colleagues and other stakeholders.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Progent is one of the most experienced network support companies for designing email systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies receive the full benefits of Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides economical Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages such as lower capital expenditures, savings on operational expense, improved executive focus, enterprise-class protection, greater availability, and business continuity.
Progent's engineers can deliver a range of consulting services to help organizations of any size to deploy, manage, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to set up test environments to assess Windows 8.1 and develop and manage Windows 8.1 deployment projects following leading practices.
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, install, enhance, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
Progent's Microsoft certified experts provide a range of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and business management solution based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial software in the Dynamics GP line, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you are able to license only the capability you currently require, with the option to expand clients and enlarge capabilities in the future. Progent's Microsoft Dynamics GP Software consulting engineers can help you deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough examination and significant work with information security architecture. ISSAP consultants have in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your business with all phases of secure network architecture.
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's proven ransomware recovery experts can help you to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-site Exchange rollouts or upgrades and can provide onsite technicians to help enterprises with installations of Exchange Server 2007 in the or any region served by Progent's consultants.
For advanced project management assistance, Progent offers the services of senior IT experts with years of background in IT management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers follow leading practices to make sure strategic projects are completed on schedule and within budget.
Progent can help your company to plan and execute a smooth migration from a Sun Solaris-based information system to a network based on Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can help you guard your data and reduce productivity disruption by developing an effective migration strategy that preserves your current investments in Sun Solaris software and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of existing environment, migration strategy and testing, Microsoft Exchange migration services, information and application software transition, and server and media transition and economization.
Progent can provide economical online support from consultants with expertise in a wide range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent offers expertise for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to deploy, enhance, or maintain data backup solutions for a range of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
important features of Dynamics GP/Great Plains accounting include a modular design that allows you to buy just the components you need, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to process data from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Dynamics GP/Great Plains accounting into a high-value business solution.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in a solution that delivers the maximum degree of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting services are based upon proven virtualization architectures that enable small companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT costs and improve productivity.
Progent can deliver a broad range of cost-effective services to assist you to deploy, configure, repair, and administer desktop PCs and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide onsite or online help for single machines or notebooks or help your business to design and carry out a company-wide rollout of new or revised OS software and applications. Progent can also provide engineers and technical workers to assist you to prepare for and implement an office move or consolidation organized to cause minimal disruption of your business.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
SQL Server 2014 includes major improvements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services including planning, deployment, administration, troubleshooting, and software development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out a smooth migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from on-demand architecture assessment or debugging to end-to-end project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of work in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, installing, managing and troubleshooting sophisticated IT applications powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent can assist your business to design a migration to Teams from Skype for Business Online and configure, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
DoubleTake/Carbonite Software offers a family of products intended to provide small companies a range of affordable alternatives for backing up and restoring vital workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT networks to create an advanced state of availability and business continuity readiness at a budget-friendly price.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the state of vital devices.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Cisco Nexus series switches are designed to deliver the speed, scale, dependability, virtualization support, density, data protection and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises support services to help you to plan an optimal switch topology, set up pilot systems to confirm your switching solution, install and configure Nexus switches, define and implement effective policies, perform security vulnerability evaluations, set up advanced monitoring, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus switches. Progent can also assist your business to upgrade non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's certified wireless networking consulting experts can help organizations of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi access point environments to achieve the performance, range, density, expandability, security and manageability required for transparent access between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises support for legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet APs.
Progent's veteran group of network consultants and application specialists have years of background providing online and on-premises assistance for organizations of any size who want to integrate Android phones and tablets into their information networks so that mobile clients can work together while on the go. Progent has the breadth of skills to solve technical problems that span multiple manufacturers and that entail a combination of legacy and current information technology. Progent offers affordable online expertise to assist you with any facet of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to handle particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets efficiently.
Our compensation structure is based on revenue sharing, so similar to working as a freelance contractor, your earnings are directly tied to your generated revenue. Some of our consultants focus on lifestyle issues and choose to work at an easy pace, using our flexible calendar to follow personal pursuits such as mountain biking, car racing, skiing, surfing, vacations, or spending free time with family and acquaintances. Other consultants take advantage of the chance to earn major dollars through hard effort and extended hours. Progent completely encourages both sides of the spectrum plus everything in between.
Progent's Microsoft Premier engineers offer expert support for corporate-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server rollouts or upgrades and can supply local personnel to help enterprises with deployments of Exchange Server in the or any area served by Progent's consultants.
Progent offers several basic kinds of Call Center services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers convenient access to a dependable technical group with years of experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to business productivity. Progent's target is to fix and not simply record problems.
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, such as printers, infrastructure appliances like switches and wireless APs, and Internet-of-Things devices like alarms and health monitors.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
DoubleTake/Carbonite Software offers a family of products designed to deliver small and midsize businesses a variety of affordable solutions for backing up and recovering business-critical applications including Microsoft Exchange, SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT networks to achieve a high state of availability and disaster recovery capability at an affordable cost.
Progent's Juniper-certified NetScreen engineer can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and repair network infrastructure issues in all-Juniper or mixed-vendor systems.
Progent can assist small and medium-size businesses to set up collaboration technology to permit their at-home employees to benefit from positive interaction with fellow workers and clients.