Progent’s Microsoft-certified experts offer small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server provides a central spot for your employees or clients to access, organize, share and interact with relevant data, documents, and applications and to interact with other people. It enables faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information available inside and without an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they’ve developed in a manner that makes data easy to find, download and re-use.
Progent can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from a legacy release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment so you get the highest possible business value.
Cisco's security and remote connectivity technology for small to mid-size companies represent a complete array of manageable protection products to let you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your corporate objectives.
Progent's Citrix-certified consultants can help you to evaluate the potential business value of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized network while lowering the cost of equipment and support and simplifying management tasks.
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing solution that improves network dependability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical business application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual server configured and maintained by Progent's network support experts.
Progent's Linux consulting services offer small companies and developers support for managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience offers you an easy one-stop source to show you how to build and maintain a protected and robust cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Cisco VoIP phone and video IP phone experts can help you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete threat progression including filtering, identification, containment, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to move from an older edition of SCVMM or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem so you get the highest possible business value.
Citrix offers a comprehensive family of platforms that deliver enterprise-grade manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the strategic advantages of Citrix virtualization products and can help you design, test, implement, troubleshoot, and support Citrix solutions.
Progent's short-term staff augmentation services allow businesses to meet sudden increases in demand for network support personnel without dealing with the costs and hassle that come with identifying and hiring reliable technical workers and without increasing your permanent head count.
Progent can deliver a wide array of low-cost remote and onsite support services to help you to configure, manage, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your company from dependence on single freelance consultant while giving you affordable and dependable access to high-quality technical expertise. By delivering network consulting service when you need it, offering advanced knowledge for key applications, delivering value-added services such as automated network monitoring, and billing only for services you use, Progent gives you an economical way for maximizing the business value of your small office network. Progent is the smart way for small organizations to build and maintain a reliable and safe information system and to have fast access to the experienced help ordinarily available only to enterprises who are able to afford a large in-house IT group.
Progent provides IT support for medium size companies who have 100 to 250 network users. The mid-size company or work group has traditionally been an underserved part of the market for IT support expertise. The overhead and support delivery models of major third-party service firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose advanced technology and capability are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and 24x7 network monitoring, significantly reduces the IT support costs of a small-medium business while providing the small company with big-company service from professional, world-class experts with background in a wide array of small business technologies. If your mid-sized company or small business is looking for the quality of network support appropriate by a medium size organization without paying big-company costs, you need Progent.
Progent's veteran group of network consultants and application experts have extensive experience delivering online and on-premises assistance for organizations of any size who need to incorporate Android phones into their information systems so that users can work together while on the go. Progent offers the range of know-how to resolve technical problems that involve numerous manufacturers and that represent a combination of older and up-to-date information technology. Progent provides budget-friendly online technical support to assist you with any facet of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management support to ensure that you finish major network projects on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual classes to show you how to manage and use Android phones and tablets efficiently.
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize companies a variety of affordable solutions for backing up and recovering business-critical applications such as Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small company information systems to create a high state of fault tolerance and disaster recovery capability at an affordable cost.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, develop processes for building and installing VMs and hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
For advanced project management support, Progent offers the services of veteran information technology experts with decades of experience in IT management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise customers follow best practices to make sure strategic projects are successfully completed on schedule and within budget.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and repairing SCOM solutions and can provide organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical problems detected by Microsoft SCOM 2012.
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, manage and debug firewall environments built around Cisco ASA firewalls with Firepower Services.
If your company is developing UNIX-based applications on a network that includes Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of strategic know-how without the continual distraction of maintaining your business network. Through the use of smart server monitoring and by providing online and on-site support when your company needs it, Progent offers an economical way for managing an IT network that provides excellent availability, protection, and efficiency. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual server infrastructure, online and in-person support and repair, network monitoring, and Help Desk Call Center support.
Progent can provide comprehensive remote consulting for all major technical areas common to small business IT systems and offers a variety of strategic, as-needed services including a temporary CIO to offer advanced IT design and budgeting skills, a Call Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, best-practices project management help for critical projects like site moves orOS upgrades, Cisco-certified consultants for designing high-performance and robust infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical applications.
Forefront TMG 2010 is based on the proven security capabilities of ISA Server and offers a centrally administered web gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft consultants can help your company to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment using advanced remote diagnostic tools to deliver quick and economical analysis and remediation of urgent network problems.
Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to develop a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, high-availability system solution that takes into account reliability issues covering a broad array of infrastructure technologies and procedures.
The QTS Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your business is planning on migrating your primary or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly consulting services that include colocation relocation, equipment deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization configuration, remote network monitoring, streamlined network management, software programming, disaster recovery/business continuity planning, data security assessment, and the support of the Progent Test Lab.
Progent's Cisco-certified wireless integration experts can help organizations to deploy, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
For custom application creation, Progent can supply software design experts to produce line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with consulting experts in system planning and deployment, application development, SQL Server management, and network security.
Cisco's Meraki family of access and distribution switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to assist your company to design and implement a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure compliance, develop and test a disaster recovery strategy, and resolve issues associated with any facet of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class programs that can give your company a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software by making it easier to install system images, control mobile devices, and operate management utilities. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and policies to manage handheld computers and intelligent mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that includes standards, procedures and IT products to keep your IT network safe.
Cisco's Meraki family of switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to help your company to design and deploy an efficient network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and test a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
If your business has a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can help your whole organization in a wide range of security topics including security administration procedures, security design and models, access management products and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP define the basic skills and international standards of knowledge that information security managers are required to possess. These certification offer executive management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver world-class security support and engineering services.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet firewalls to protect all your IT resources at the enterprise perimeter, within the data center core, at branches, and in the cloud.
Progent's Microsoft engineers can provide in-depth support in deploying, operating and debugging any edition of Project Server and can provide a wide variety of cost-effective online support services following industry best practices to help organizations of all sizes to receive all the benefits of this leading project management solution. Services offered by Progent include solution planning, software configuration and migration, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service reports transmitted by each staff member to each client. The practice of detailing and organizing support records allows more effective support and avoids a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience assisting small and mid-size organizations to minimize network downtime by offering affordable remote consulting for disaster recovery/business continuity planning, fault-tolerant network infrastructure, backup/restore solutions, and non-disruptive maintenance. Progent’s business continuity experts can help your company to plan and test a sensible business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and multi-location data centers.
Progent's consultants can help your company to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to plan and carry out a rollout of Lync Server that centralizes the control of IM and Presence and improves the productivity of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to perform an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, SharePoint Server, and SQL Server, show you how to run Lync Server 2010 to enhance the collaborative functions of MS Office applications, and offer training and continuing support for Microsoft Lync Server and other Microsoft platforms.
Progent can help your company to design and implement an efficient transition from a UNIX-based IT environment to a network based on MS Windows and capable of running Microsoft's familiar office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and minimize productivity discontinuity by developing an effective transition plan that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, migration strategy and testing, MS Exchange migration services, data and application software transition, and processor and media migration and consolidation.