SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class applications that can give your company a significant competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent can help you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid networks that transparently integrate on-premises and cloud products and services.
Progent's ProSight family of managed IT services are geared to offer organizations who maintain small in-house IT administration and support staffs with affordable access to enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed IT services include flat-rate IT management costs, automation of routine management tasks, ongoing adoption of new information technology, smooth transition from older technology to up-to-date solutions, close fit between computer technology with business objectives, access to veteran network experts, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
Progent can help companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Progent's pricing policy is to charge for online service and on-site help by the minute. As a result, you pay just for received support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no initialization charge and requires no retainer for services delivered during regular working hours. Many service firms demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick repairs so you won't be forced to allow minor problems to fester.
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that maximizes the business value of your information network; configure XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to maintain XenDesktop effectively.
Progent's Juniper Networks-authorized NetScreen engineer can assist you to install and optimize NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-technology environments.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's network management tools along with a selection of powerful third-party applications to create a comprehensive network management strategy in order to keep your environment operating smoothly, fully utilize limited resources, guard your data, recover rapidly from hardware failure or malicious attacks, and enable you to expand or reassign valuable resources sensibly and affordably as your business grows.
If you are producing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the constant distraction of maintaining your company information system. By using smart network monitoring and by providing online and in-person support as your business needs it, Progent offers an economical alternative for maintaining an information network that features excellent availability, security, and efficiency. Progent's UNIX/Linux developer support offerings feature full-service it outsourcing, virtual infrastructure, online and on-premises service and repair, 24x7 monitoring services, and Helpdesk services.
Progent can provide onsite training customized for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X applications.
Progent provides a selection of network support bundles for small organizations. These IT outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of Operations Manager 2007, a state-of-the-art network and system management product that monitors the reliability, performance, and security of your information system and isolates incipient troubles before they can disrupt your network. With Progent's economically priced network support programs, small businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Microsoft Windows Enterprise Directory demands extensive practical experience to integrate efficiently across a large corporation. Progentís Microsoft Certified engineers are experts in planning, integrating, and supporting complex Enterprise AD projects. Progentís fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual legacy software configuration objects in production Active Directory environments, and fixing unsuccessful installations of Active Directory and AD-associated programs.
Progent can provide affordable online access to an Oracle-certified MySQL RDBMS DBA or application programmer and can help businesses of all sizes to configure and maintain MySQL in a robust IT infrastructure that provides high levels of speed, scalability, and security. Progent also has experience assisting businesses migrate applications from Oracle to MySQL.
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Progent's Microsoft-certified database application consultants can provide businesses of any size online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and integration, database design and programming, management support, synchronization solutions, capacity planning, performance tuning, data migration, security and compliance, backup/restore options, problem solving, and training.
The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also assist you with designing, deploying, managing and supporting sophisticated information technology applications based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco system consultants can provide a range of IT consulting services such as project management, SOX compliance, site relocations, corporate security, network design, local or remote branch office support, and troubleshooting for data center hosting facilities. A Progent network consultant can help you design a multi-site information system that makes smart use of collocation facilities and Internet data centers. Progentís Microsoft Certified consultants can help large corporations plan, integrate and maintain massive rollouts of the latest releases of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional background, at the forefront of network support, executing a broad range of technical projects for an extensive mix of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support team. This ensures that you get not just expert IT help, but also a support engineer with proven approaches for using computer knowledge to repair real-world network problems rapidly.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious problems uncovered by SCOM 2012.
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of a new generation of high-end applications that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone support and online direct network access to troubleshoot and repair technical problems quickly and economically. The scope of technical experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to competent specialists as needed. For urgent problems, the Technical Response Center tries to respond to your request for support within one hour.
Progent offers affordable remote consulting to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.
Progent provides nationwide remote phone support and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Online IT help provides optimum leverage for your information technology budget by extending user efficiency and shortening the time charged for computer repair services. Sophisticated remote access technology and experienced service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM certified security specialists to help you with the toughest system problems.
Progent is a leading innovator in economically delivering enterprise-class network help to small companies. Progent's success in handling the network service needs of the chronically underserved small business sector is the cumulative outcome of key technical and process innovations that have removed a great deal of the conventional costs out of administering IT service, added unmatched professional expertise into the support mechanism, and dramatically streamlined the repair cycle.
Microsoft CRM helps small businesses nurture positive client interactions. Built-in Sales and Customer Service modules allow employees to share information to help improve selling success and offer steady, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
Progent has a long background delivering a broad range of online IT consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing advanced remote network consulting and has delivered IT support to clients in every state. Online support saves travel expenses and solves problems faster than onsite support.
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's ability to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your current AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Progent can help organizations of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to migrate from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and repair your existing SCVMM environment so you get maximum business value.
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies expertise in IS security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass an extensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit professional trained to assist businesses in the areas of IS audit services, information technology administration, network assets and architecture lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery planning.
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces few competitors. Small companies who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Progent offers fast remote support from Cisco CCIE networking consultants. Progent's CCIE experts can link to your network via powerful remote diagnostic tools to provide quick and affordable troubleshooting and repair of urgent network problems.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT system disaster. Progent can show you how to create a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, zero-downtime system architecture that addresses availability issues covering a broad array of infrastructure technologies and procedures.
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Nephilim.
Progent's Microsoft and Cisco premier computer consultants offer expert help with a broad array of technologies and can provide that assistance by phone anywhere in the U.S. or onsite in select cities across the United States and anywhere in . Progent provides remote support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity problems, plus the support of CISM-qualified security engineers to handle complex security planning and problem solving. Progent has provided remote troubleshooting to companies in all 50 states in the United States.
Progent provides three essential kinds of Contact Center services including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients convenient access to a reliable technical resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to business performance. Progent's target is to fix and not merely report problems.
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for streamlined management.
Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet FortiGate security appliances to protect your digital resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity ecosystem that extends across your on-premises and cloud-based assets and protects any user anywhere with any device.
Progent offers Microsoft Windows Cluster Server expertise to help your company utilize high availability server clusters that can deliver 24x7 operation. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too create fault-tolerant server clustering environments around Windows Server Cluster 2003, Progentís Premier Windows engineers ensure that your fault-tolerant server clusters are configured to optimize the strategic value of your IT network.