Additional Topics of Interest

Flexential Tampa Data Center Consultants
Flexential Internet Data Center Engineer

Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network experts located in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover preparedness consultants. Progent can also assist your business to plan and execute a move to the Flexential data center by providing services such as planning system configuration, recommending hardware components, system configuration and testing, troubleshooting, setting up online management, and educating your network support team.

Microsoft Office 64-bit Migration
Microsoft 365 Software Consulting Services

Progent's certified Office and Microsoft 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that offers fast ROI and promotes better business outcomes. Progent can help you to interface Office or Microsoft 365 applications with one another and with other key Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between different releases of Microsoft Office desktop and offers live online instruction to individual users or groups.

Supplemental Help Desk Consulting
Virtual Support Desk Outsourcing

Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.

Ubiquiti WiFi Engineers
Ubiquiti access point Professional

Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist your organization to determine the value of UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi solution.

System Center Operations Manager Remote Support Services
System Center Management Packs IT Services

Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.

Consultant Locky ransomware recovery
ransomware virus recovery Specialists

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800

Router patch management Specialist
Award Winning Technology Professional iPad patch management

Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices like alarms and health monitors.

24-Hour Palo Alto Networks App-ID Cybersecurity Team
Security Audits Palo Alto Networks

Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity environment that spans your on-premises and cloud-based resources and protects all users anywhere with any device.

Radvision Video Conferencing Services
Codian Technology Professional

Progent offers the support of a certified engineer with expertise deploying technology from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can help you to design, configure, upgrade, or maintain a telepresence environment that preserves your current investment and optimizes the strategic value of your IT network. Progent can also provide the services of infrastructure engineers able to assist companies of any size to build and maintain a communications network that delivers the performance, dependability, security, and expandability required to accommodate your telepresence environment.

Hornetsecurity Altaro VM Backup Integration Engineer
Altaro VM Backup with Azure Remote Support

Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.

Consulting Services Offsite BDR Services
24-7 ProSight Data Protection Services ECHO BDR Solutions IT Consulting

ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical information.