Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of network experts located in the Tampa area, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recover preparedness consultants. Progent can also assist your business to plan and execute a move to the Flexential data center by providing services such as planning system configuration, recommending hardware components, system configuration and testing, troubleshooting, setting up online management, and educating your network support team.
Progent's certified Office and Microsoft 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that offers fast ROI and promotes better business outcomes. Progent can help you to interface Office or Microsoft 365 applications with one another and with other key Microsoft platforms including SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between different releases of Microsoft Office desktop and offers live online instruction to individual users or groups.
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist your organization to determine the value of UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi solution.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices like alarms and health monitors.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity environment that spans your on-premises and cloud-based resources and protects all users anywhere with any device.
Progent offers the support of a certified engineer with expertise deploying technology from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can help you to design, configure, upgrade, or maintain a telepresence environment that preserves your current investment and optimizes the strategic value of your IT network. Progent can also provide the services of infrastructure engineers able to assist companies of any size to build and maintain a communications network that delivers the performance, dependability, security, and expandability required to accommodate your telepresence environment.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical information.
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that delivers a one-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help your company to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are always current, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating devices that need important software patches, or isolating performance problems.
Network monitoring ordinarily involves observing a network's resource utilization to help identify data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's Linux support professionals offer small businesses and programmers assistance with managing and servicing UNIX/Linux and Solaris networks that work with Windows-based products.
Progent's Wi-Fi site survey and predictive modeling help you to design, implement and troubleshoot a Wi-Fi network customized for your environment, providing you a WLAN that has the coverage, speed, capacity, QoS, data protection, and roaming ability your business requires. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for validating, tuning, and troubleshooting an operational Wi-Fi LAN.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in selecting the version and set up of Windows 2003 Server that matches best with your business strategy. Progent can also help you with designing, deploying, administering and troubleshooting sophisticated IT solutions powered by Windows Server, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's experienced ransomware recovery consultants can help your business to reconstruct a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, software development, and debugging support for organizations of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent can provide the temporary assistance of a seasoned Chief Information Officer to offer a broad perspective to help you select and maintain network solutions appropriate for your present situation and that can be a solid foundation for your growth. Progent's part-time CIO consulting services offer economic advantages to organizations trying to maximize the benefits from their network expenditures but who are without the budget or unwilling to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading OS platforms and connectivity technologies plus a broad range and application software, Progent is in a unique situation to provide unbiased recommendations as well as advanced technical support for developing information solutions that match the special needs of your organization.
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances such as switches and wireless APs, and IoT devices like alarms and robotics.
If you want to revamp your production web site, build internal websites for purposes such as HR or worker education, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's experts can also help you design and manage a secure, robust server and communications network, including off-site and wireless access, to run your web solutions.
Progent's private cloud hosting service allows small and midsize businesses to run key applications like SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can use Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and operation of network hardware and data center facilities while benefiting the highest levels of network reliability and physical security.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent offers nationwide urgent technical support and troubleshooting services for companies that run UNIX or Linux environments or whose information systems include a combination of UNIX and Microsoft Windows products. Remote technical support offers maximum return for your IT budget by preserving client efficiency and shortening the time billed for computer repair services. Advanced remote support tools and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and money by going to your location. In most of situations your network issues can be dealt with by telephone or via a mix of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISM premier security specialists to help you with the most difficult network problems.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge high-end applications that can give your business a significant competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent offers access to a veteran consultant with extensive experience configuring, maintaining, and enhancing immersive telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support group, your Internet Service Provider, and your telepresence technology supplier to help your company increase the business value of your telepresence ecosystem.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products bundled with Small Business Server requires a computer support expert with hands-on experience designing and integrating seamless, end-to-end business technology environments. Progent's Microsoft SBS Server professionals have an average of over 10 years of background integrating computer systems founded on Microsoft technology. This background assures you success in deploying, managing, and repairing IT environments that incorporate the Small Business Server suite of servers and applications.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified ISA Server experts can help you plan, rationalize, pilot, install, customize and support the any version of ISA Server on your information system.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support staff, create an enterprise-wide security strategy, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's data center support services are designed for businesses with equipment located at IDCs or data center co-location hosting facilities and requiring timely in-person help at the colocation site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of data center and IDC and co-location support services such as network architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of zero-downtime configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools from SentinelOne to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced IT support packages, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company information systems world-class reliability, protection, and productivity.
Progent's Microsoft-certified consultants offer advanced support in implementing, using and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of affordable online consulting services following industry best practices to help organizations of any size to receive all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training.
DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a variety of affordable solutions for backing up and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite products into small company IT networks to achieve a high level of fault tolerance and business continuity readiness at a budget-friendly cost.
Remote continuous network monitoring, automated alerts, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can get a level of protection that was once reserved for large enterprises. Progent can provide several RMM solutions available as low-cost service packages designed to assist you to detect and fix a an array of IT network issues before they can impact productivity.
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The CISA accreditation is a recognized achievement that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential requires that consultants pass a comprehensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the areas of IS audit process, IT governance, systems and architecture ROI, information technology service delivery, protection of data resources, and disaster recovery preparedness.