Progent offers affordable online consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's Intune consultants can assist your organization to assess the business value of adopting Intune for managing your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to configure security and compliance policies, plan and deploy test systems to evaluate the appropriateness of Intune for your network, deploy Intune across your enterprise, integrate Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune deployment.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the important 32-bit programs which you want to keep as well as the new 64-bit versions of applications you plan to install.
Key features of Dynamics GP/Great Plains software include a modular structure that lets you license only the functionality you require, a standardized architecture based on Microsoft technologies to protect your investment and provide a tightly integrated environment, advanced reporting services that allow you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to corporate information, the ability to process information from almost any db software or workstation software into Microsoft GP/Great Plains, and an open design that makes it easy to create custom programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains consultants to help you turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent's experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Progent's consultants can assist you to plan and carry out a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and cloud assets.
Progent's Cisco-certified Catalyst 802.11ax AP experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Citrix consultants can help your business to design, install, administer, and support a virtual application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can help you to manage and maintain an off-site datacenter that offers high availability, advanced security, and fast disaster recovery.
Progent can help small and mid-size businesses to configure and troubleshoot video conferencing solutions to enable their remote workforce to communicate effectively with teammates and customers.
Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the specific needs of your company. Fault tolerant co-location sites are particularly attractive to small companies due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to design an on-site data center with even a basic degree of fault tolerance is too expensive for typical small organizations. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a complete array of consulting and support services.
Progent delivers the services of Microsoft and Cisco-Premier IT consulting experts to show customers economical ways to help organizations maximize the value of Microsoft and Cisco products. For networks that range from small offices to large enterprises, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, security, availability, throughput, and system management.
Progent can assist small and medium-size businesses to implement security protection solutions and provide cleanup services needed to support work-from-home employees.
Progent has a long background providing a broad range of remote network support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in providing expert remote network consulting and has provided IT support to clients in all 50 states. Online support eliminates travel expenses and solves problems faster than on-premises service calls.
Progent's professionals offer expertise in a variety of technologies related to mobile networking including network architecture, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified consultants can save your company work and money by applying their wireless expertise to help you select and configure mobile networking technologies that fit the needs of your business. Progent can also optimize your IT infrastructure so that wireless handhelds work more reliably.
MCSE Expert Certified Company-wide Standards for Best Practices Computer Networking Best Practices Tech Services
Progent's team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional background, at the front lines of network service, executing a wide range of IT tasks for an extensive array of customers. Each Progent consultant shares a proven collection of individual best practices which are incorporated into company-wide leading practices training that Progent teaches its support team. This guarantees that you get not just expert IT capability, but also a consultant with proven methods for using technical knowledge to resolve real-world IT problems rapidly.
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network support packages, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security, and productivity.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts and network users, lessening the complexity of designing, integrating, managing, and accessing company data and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and broad knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's certified consultants offers remote and onsite support expertise to help your company to administer, maintain, and repair computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and remote network monitoring and alerts.
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery between datacenters located as far as 185 miles apart. Progent's roster of veteran IT consultants can assist your business to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with tasks like assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with information assurance standards and regulatory mandates.
Progent can help you in all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services free your organization from over-reliance on single independent service provider while giving you cost-effective and dependable access to high-quality network support. By providing network support help when you need it, offering advanced expertise for key applications, delivering unique support such as automated server monitoring, and billing only for services you receive, Progent offers you an affordable way for maximizing the productivity and profitability of your small office information system. Progent is the intelligent way for small businesses to build and maintain a reliable and safe IT network and to have quick access to the skilled help ordinarily available only to businesses who can support a sizeable internal IT organization.
Progent's Linux support services offer small and mid-size businesses and software developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you a convenient one-stop source to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and broad familiarity with planning and integrating seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's consulting services can assist you with planning, deploying, administering, and troubleshooting Windows Server systems that increase the business value of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent can help you to evaluate the wealth of subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
Progent's Shared Call Center service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent offers companies of any size expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies such as Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a comprehensive security strategy and choose the right products from multiple suppliers to achieve your security goals while staying within your budget restraints.
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security and compliance, high-availability, BOYD integration, plus integrated BI. New features include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Progent offers nationwide urgent technical support and consulting services for companies who operate networks based on versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers maximum leverage for your information technology dollar by preserving user productivity and shortening the hours billed for network analysis and repair. Advanced remote support tools and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In most of situations your network problems can be dealt with over the phone or through a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to assist you with the most challenging system problems.
Progent's Cisco CCIE network consultants can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent offers affordable online access to a certified Oracle DBA expert or an Oracle application developer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also provides support for Streams replication tools and ASM file/volume manager.
Cisco's Catalyst wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Progent offers the expertise of certified engineers and experienced software developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and security professionals to help you to assess the likely benefits of SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service programs, small organizations can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to provide small company networks enterprise-class reliability, security, and productivity.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your core network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner and safer AD environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and less downtime.
Progent's data protection experts can help you to design, implement and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a low RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss caused by user mistakes, system errors, ill-intentioned users, and malware attacks like ransomware. To find out more, go to ProSight DPS 360 Backup services.
Progent has two decades of background assisting small and medium-size companies to plan, deploy, tune, manage, and debug IT networks that incorporate a remote workforce.
Progent can help small and mid-size companies to configure endpoint device security protection solutions and deliver mitigation expertise needed to support a remote workforce.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and can build or update .NET apps quickly and affordably.
ProSight Reporting is an expanding family of real-time reporting utilities created to integrate with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, lowering the cost of equipment and support, simplifying administration, and consolidating your key communications technologies.
Progent's Windows 11 experts offer a range of services for Windows 11 such as cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning, and Help Desk Call Center services.