Progentís Technical Response Center (TRC) offers low-cost nationwide extended hours remote troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer extended hours telephone help and online direct network access to troubleshoot and resolve technical problems quickly and economically.
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings control, inventories network resources, protects against corporate data leakage, performs health monitoring, allows safe self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure proper test systems, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.
Microsoft Dynamics GP 2010 financial software is a full-featured business management platform that integrates information and processes across your business, communicates seamlessly with other applications, and brings together workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, protected server and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progentís IT outsourcing services provide affordable computer support for small organizations. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting IT service expenses to grow in a more linear and manageable manner than is feasible by building up a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust system architecture for your critical business software based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.
Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements affect vital IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management for Exchange 2013.
Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to help your organization to plan, install, administer, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to plan and deploy hybrid environments that combine local and cloud-hosted resources and that provide seamless connectivity, enhanced security, unified management, and dependable operation for all your mobile and desktop endpoints.
Microsoft Windows 8.1 is engineered to run on computers ranging from smart phones and tablets to engineering workstations. A wealth of innovative features, including its touchscreen interface and iconic tile GUI, provide a wide range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business value from the operating system's various technical enhancements.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a seamless intranet solution.
Progent's Microsoft consultants offer affordable online support and programming services to help you to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can include web pages able to function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise search, workflows, and other tools to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular office productivity applications like Excel, Word, Outlook, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Progentís IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or developing a web-based business application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting IT service budgets to grow in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business more complete support for your IT system.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous testing and extensive work with network security architecture. ISSAP security experts possess comprehensive knowledge of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of secure network architecture.
Cisco offers a full array of routers including routers built to provide the security, performance, and availability required by organizations from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical information.
SQL Server 2016 introduces major improvements in speed, capacity, security, availability, BOYD integration, plus integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent can provide economical remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers expert support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide custom webinar classes for Office Access application programming and database management.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, optimize, administer and debug firewall environments built on ASA 5500-X firewalls with Firepower Services.
Progentís wireless consultants can help small businesses plan, choose, evaluate, install and support protected building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of security that equals or excels wireline interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and install the wireless connectivity solutions that match your company needs.
Progent offers small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors such as Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and select the right technologies from multiple suppliers to achieve your security objectives while staying within your spending restraints.
Progent can provide small businesses with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to improve business operations so they align better with your business goals. Your business can develop and install a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer.
Progent offers organizations of any size enterprise-class network online or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security consulting for businesses ranging from the small office to the global enterprise.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed support for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent is looking for a range of full-time employees including motivated Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCNP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile access, wireless integration, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also seeking workstation support technicians, remote service professionals, and CISSP or CISA certified security professionals. We are also hiring veteran managers able to perform effectively in Progent's dynamic, virtual office environment. Progent works with freelance professionals with in-depth knowledge and working experience in high-demand information technology areas outside our main service concentration. Progent's Experts Team employs independent consultants who can provide consulting and programming support for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in areas like telecom, web site development, EDI, web commerce, or dbm programming. Freelance consultants certified by us coordinate with our in-house consultants to provide end-to-end solutions for small and midsize business networks.
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless LAN adapted to your environment, providing you a wireless solution that delivers the reception, performance, load-handling capability, Quality of Service, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, optimize and troubleshoot their connectivity hardware like switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems.
Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides health monitoring, allows secure self service, and offers a single control mechanism for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Progentís private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. You can take advantage of Progentís private cloud to avoid large capital costs for the acquisition, maintenance, and operation of computer hardware and data center facilities while benefiting the highest levels of network availability and physical security.
Progent is committed to information transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent is able to focus on delivering high-value services where Progent has little competition. Mid-size businesses who work with familiar freelance consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Progent can help your business to plan and implement a smooth transition from a UNIX-powered IT system to a network powered by MS Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you guard your data and minimize business disruption by designing an effective transition strategy that protects your current investments in UNIX software and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, transition planning and validation, MS Exchange migration support, information and application porting, and processor and media migration and consolidation.
Dynamics GP/Great Plains allows you to grow and control your business more efficiently by offering deep availability of strategic information and a rapid return on investment. Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize procedures throughout your company, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you configure and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains software.