Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
Progent's certified engineers can provide offsite and on-premises consulting expertise to help you to manage, support, and troubleshoot PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, online connectivity, mobile device management, Wi-Fi configuration, and 24x7 system monitoring and alerts.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer online or onsite support services ranging from on-demand architecture review or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize businesses a variety of cost-effective solutions for backing up and recovering vital workloads such as Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT systems to achieve an advanced level of availability and disaster recovery readiness at an affordable price.
A centerpiece of Progent's Network Operations Center is its powerful integration of NinjaOne RMM, a comprehensive remote monitoring and management (RMM) solution which enables automated alerting and streamlined incident response.
Progent's Cisco-certified CCIE experts can assist you to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from legacy appliances to current models.
Progent offers the support of Microsoft-certified engineers as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security professionals to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Progent's Microsoft-certified professionals average more than 10 years of experience delivering email support for companies that range from small offices to large corporations. Progent offers affordable support for all editions of Exchange Server to enhance email and virus security, design high availability email environments, and facilitate off-site and wireless email connectivity. Progent's Microsoft Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2019 Server. Progent offers integration help for Windows 10 and Windows 11 clients running Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
If your company is developing UNIX or Linux applications on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that allows you to focus on your area of strategic know-how while avoiding the continual distraction of managing your company information system. By using automated network monitoring and by delivering online and on-site support when your business needs it, Progent represents an economical way for supporting an information network that provides high availability, security, and efficiency. Progent's developer assistance services include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring services, and Contact Center outsourcing.
Progent's Check Point Software firewall experts can show you how to design, configure, and manage firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your company needs.
Progent offers businesses of any size professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can show you how to create a detailed security plan and select the right products from multiple vendors to achieve your security objectives while staying within your spending limits.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent has delivered support for Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered system integration, software development, education, and troubleshooting since the platform's debut. Progent offers top-tier support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to design, validate, and implement an efficient upgrade from a a legacy release to the newest version of Dynamics GP.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern cybersecurity environment that extends across your on-premises and cloud-based resources and protects all users at any location with any endpoint device.
Progent's certified database application developers can provide businesses of any size online support for popular database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include software installation and configuration, application design and coding, administration services, synchronization solutions, storage management, tuning, migration, information security, backup and recovery systems, problem solving, and training.
Progent's Helpdesk management and co-management service programs help organizations to reduce costs, improve output, and adjust immediately to fast-changing economic conditions.
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Windows Server 2019 disaster recovery planning experts can assist you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall solutions. Progent can also enable you to create and execute a complete security strategy that can include firewall and VPN appliances and software, outsourced security and virus defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going technical help, administration, education, and security expertise.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is intended to help assess your organization's ability either to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your company's requirements.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Technical Response Center provides nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service engineers offer phone support and online direct computer access to isolate and resolve technical problems quickly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified experts as required.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as lower capital costs, savings on operational costs, improved executive focus, enterprise-class protection, greater availability, and business continuity.
Progent offers national urgent technical support and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX and Microsoft Windows technology. Remote technical support offers maximum leverage for your information technology budget by extending client efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or through a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM and CISSP certified security professionals to help you with the most difficult network problems.
Barracuda's affordable CloudGen Firewall devices offer web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services throughout your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to be your single source for network guidance, administration, training, and security consulting.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.
Help and Support Retail Management System MAS 90 Design
Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain small in-house IT administration and support staffs with low-cost help from world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed IT services include fixed network management expenses, automation of routine management processes, continual absorption of new information technology, graceful transition from older technology to current solutions, improved fit between information technology with business goals, access to seasoned IT consultants, and freeing up management to focus on business rather than ever-changing computer technology.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company requires.
MS Office Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package offering advanced protection, transparent compatibility with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, enhanced worker output, and stronger IP security. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer online and on-premises support and troubleshooting services for your Office Communications Server environment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and implement a smooth upgrade that will add significant strategic value to your information network
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced 24x7 remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital devices.
Progent's Microsoft-certified SQL Server developers and DBAs can provide remote expertise to help organizations of any size to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer support for any phase of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Dynamics GP family, offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the capability you currently need, with the option to expand users and enlarge functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, customize and manage Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
System Center Configuration Manager 2016 automates software deployment at scale, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, allows safe self service, and delivers a single point of control for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to resolve technical issues that are within their scope, Progent can concentrate on offering high-value skills where Progent has little competition. Medium-size businesses who utilize familiar freelance consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent has the experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent's IT outsourcing services for small businesses feature planning Windows XP, .NET, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, resolving stubborn integration issues, and creating a company-wide security plan. Progent can help you maximize network availability and throughput with non-stop configuration, redundant network topology, and proactive network monitoring. Progent also offers project management help for major migrations and can help with requirements assessment, resource inventory, BOM development, vendor qualification, procurement coordination, and complete documentation. Progent's computer outsourcing service also includes training for office productivity packages such as Microsoft Office.
Key characteristics of Dynamics GP software include a modular design that allows you to license only the functionality you need, a standardized architecture based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting capabilities that permit you to monitor all operations, income and spending and sales trends, integration with Microsoft Office to enable access to corporate information, the ability to process data from virtually any db software or desktop software into Microsoft Dynamics GP, and an open design that makes it easy to develop specialized applications. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate efficiently from legacy versions of VMM, design processes for creating and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of new technologies like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere support.
Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Progent's Intune consultants can help your organization to assess the business case for adopting Intune for administering your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent can help your company to configure security policies, set up test systems to confirm the benefits of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Intune solution.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT system.
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help create test environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following industry best practices.
Server growth wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower total cost of ownership of servers and quicker ROI, more efficient utilization of servers, simplified operations, increased system uptime, and easier manageability. Typical uses for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy software based on outdated operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.
Progent has more than 20 years of experience configuring, maintaining and troubleshooting the key platforms included with System Center and can help you to plan, install, manage, and fix your System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from a previous one or from a third-party datacenter management solution to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and application performance monitoring.
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Progent's wireless site survey services make it easy to design, install and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that delivers the coverage, speed, capacity, Quality of Service, security, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a Wi-Fi network and on-premises site survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.
Progent's Microsoft-certified consultants can help your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent can assist small and mid-size companies to deploy IP voice solutions to give their teleworkers the advantage of virtual access to the company phone infrastructure.
Progent can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to move from an earlier version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment.
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Progent can provide affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed expertise to assist you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.