Apple macOS and OS X, Linux, Solaris Expertise
Sun Solaris Consulting Help: Solaris and MS Windows Coexistence
If your company information system is based mostly on MS Windows technology but also relies on important business applications based on UNIX, Linux or Sun Solaris, Progent can assist you to integrate your technology mix into a cohesive network that permits all your OS platforms to coexist for simpler management, seamless dataflow, high availability, enhanced throughput, and solid protection.
For mixed-platform environments, Progent's configuration, maintenance, and troubleshooting consulting include:
- IT Infrastructure Configuration and Support
Progent's authorized Microsoft-certified consultants and Cisco-certified CCIE support specialists can help you to build a secure system infrastructure that allows both UNIX and MS Windows users to access information and services. Progent's MS Active Directory consultants are accredited professionals in designing, installing, and repairing sophisticated Active Directory installations. Progent provides expertise in setting up and maintaining Cisco routers, firewalls, VPN devices, wireless interfaces, and storage networking products. Progent can also help you to consolidate physical servers and take full advantage of your investment in high-availability technology by implementing a virtual infrastructure with advanced software such as VMware. - Consulting for Windows Services for UNIX and SUA
Progent can help you to deploy Windows SFU and Subsystem for UNIX-based Applications (SUA) to enable cohesion between Microsoft Windows and UNIX/Linux/Solaris networks. Windows SFU provides integration between Windows 2003 Server and different implementations of UNIX such as Solaris 10, HP-UX, IBM AIX, and SGI/Irix. Windows SFU enables you to share Windows folders and files via the Network File System and offers improved validation in native Windows 2003 Server AD networks. Windows SFU comes with the POSIX-compliant Interix application and scripting environment, which offers a comprehensive library of UNIX utilities and shells, support for a single-rooted file system, plus a software development kit for migrating applications. - Remote Server Monitoring and Management
Progent's Microsoft Operations Manager 2007 consulting services can maximize your network’s reliability, efficiency, and protection through automatic network monitoring. Progent’s experience with Microsoft Systems Management Server and Remote Installation Services can help your company to standardize Windows desktop and program installation. Progent’s network monitoring consultants can also use a set of UNIX/Linux-based system monitoring tools including as Nagios and MRTG in order to assist you to troubleshoot or optimize your network infrastructure. - ProSight Enhanced Security Protection Managed Service
ProSight ESP is a managed security service offered at a low monthly subscription fee with a simple per-system licensing model that covers any server or endpoint, physical or virtual, and that can be expanded to any size. Operating systems supported include Windows, Linux, macOS and OS X, Apple iOS and Android. One agent manages any combination of virtualization platforms, cloud services, operating systems and physical endpoints. Unified scanning enables you to deploy anti-malware compute resources across multiple devices to maximize protection and performance. Find out more about ProSight ESP unified endpoint protection service. - On-site Technical Support
Progent's technical consulting experts have provided world-class on-site network service to small businesses in the for over 18 years. The experience of Progent's Microsoft-certified technical support staff can assist you to resolve stubborn infrastructure, email, or security problems that call for the experience and engineering depth of a veteran support organization. Progent offers on-site support in major cities across the U.S. - Help Desk Support
Progent's Helpdesk Outsourcing Services are intended for organizations who have to operate within a limited IT budget yet who need immediate access to a Help Desk with expert phone assistance and full escalation support. Key features include help desk call center telephone service for PC support and network repair, secure remote connectivity to allow Progent's support specialists to see exactly what your customers experience in order to fix issues quickly, and intelligent prioritization and escalation.
If you are looking for consultants to assist you to integrate key Solaris-based computers with your Microsoft Windows environment, contact Progent at
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Shared Call Center Online Technical Support
Call Center Sharing IT Consultants
Progent provides three basic types of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals gives your customers convenient access to a dependable support resource with extensive experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a key contributor to company performance. Progent's target is to fix and not simply record problems.
Outsourcing ASR 9000 Router
ISR Routers Consultants
Cisco offers an extensive array of routers including appliances built to deliver the protection, performance, and reliability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Top Ranked CCNP Expert Certified Online Consulting Business Edition 6000
24-Hour CCIE Certified On-site Support Business Edition 6000
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the center of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises expertise to help businesses of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent can assist with any aspect of CUCM setup and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
IP Telephony Technology Consulting
SIP Infrastructure Support and Help
Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Microsoft Project Server My Sites Services
Microsoft Project Server Design Firms
Progent's Microsoft engineers offer in-depth support in deploying, operating and troubleshooting all versions of Project Server and can deliver a wide range of affordable online support services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Services offered by Progent include solution design, installation and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Small Office Consultant
On-site Technical Support Small Business
If you have a small business information system with 10 to 50 desktop users, Progent's network outsourcing services save your organization from over-reliance on single freelance service provider while giving you affordable and dependable access to enterprise-class technical expertise. By delivering network support help when you require it, offering advanced expertise for critical technologies, offering unique support such as automated network monitoring, and billing only for services you receive, Progent offers you an affordable solution for maximizing the business value of your small office information system. Progent is the smart way for small organizations to create and support a reliable and safe information network and to have fast access to the skilled help typically available only to businesses who are able to support a large internal IT group.
Aironet Wave 2 AP Integration Services
Aironet 3600 Access Point IT Consultants
Progent's certified wireless networking consulting experts can assist organizations of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, coverage, capacity, expandability, security and manageability needed for seamless access between wireless and wired network infrastructure. Progent can provide efficient online and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Largest Exchange 2019 Office 365 Integration Information Technology Consulting
Microsoft Exchange 2019 On-site Technical Support
Progent can help your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Wireless IT Consulting
Outsourcing Wireless Network
Progent’s wireless consultants can help small organizations design, select, test, install and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that matches or excels wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and install the wireless connectivity technology that match your company requirements.
Microsoft Exchange 2016 Upgrade Support and Help
Exchange Server 2016 Upgrade Planning Computer Engineer
Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
On-site Support Linux Network Monitoring
Consultant Services Nagios for Linux
Network monitoring ordinarily involves observing a system's resource utilization in order to uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux or UNIX and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's network integration consultants can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting professionals provide small companies and programmers help with administering and servicing UNIX and Linux systems that coexist with Windows-based products.
24-7 Cisco Router Technology Consulting
Cisco Architecture installation and Administration
Progent can provide fast remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment via advanced remote support utilities to provide quick and affordable analysis and repair of urgent network infrastructure issues.
Training Live Online Office Word
Education Live Online Microsoft Office
Progent provides live online instruction for popular client apps and environments such as Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of conventional in-person instruction, including instant communication between students and trainers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of many students. Available to single students or classes of any size, Progent's virtual instruction allows the instructor to conduct the class from a remote office while the clients can be dispersed throughout an office or across the country. Live online training supports powerful teaching tools such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specialized subjects or extended in time and wider in coverage.
24/7/365 Work at Home Collaboration Remote Consulting
Information Technology Consulting Remote Workers Collaboration
Progent can help small and medium-size organizations to set up collaborative platforms to allow their teleworkers to engage in positive teamwork with colleagues and clients.
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