Progent's certified consultants offer computer help and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting expertise for Microsoft Exchange Server include system design, installation, project management, onsite and remote technical support, Help Desk Call Center support, certified security evaluation, and full-service network management outsourcing.
Progent provides nationwide urgent phone support and troubleshooting services for companies who operate networks based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online technical support provides optimum return for your information technology budget by extending client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access tools and skilled technicians and consultants allow Progent to solve most IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to help you with the most challenging system issues.
Progent's ProSight family of managed services are designed to provide businesses who have minimal internal network administration and support teams with affordable access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of common management processes, continual adoption of new technology, smooth migration from legacy systems to modern solutions, improved alignment of computer technology with business goals, access to veteran IT experts, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Configuration Manager 2016 automates application and device deployment and updating, streamlines compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables secure self service, and offers a common point of control for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Nexus series switches are engineered to provide the speed, expandability, resilience, cloud readiness, density, data protection and ease of management required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and onsite consulting expertise to assist your business to create an efficient switch topology, set up test systems to validate your switching solution, install and configure Nexus switches, create and enforce effective policies, perform security and compliance assessments, set up advanced monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and set up the powerful zero-downtime capabilities incorporated into Nexus products. Progent can also help your business to upgrade efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
Microsoft Windows Server Update Services enables IT administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, setting up user's workstations, defining the Group Policy parameters, and ensuring your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your network environment.
If your company computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that permits all your operating systems to coexist for easy administration, seamless information exchange, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, on-site technical support, and Contact Center support.
Progent's Microsoft consultants offer in-depth expertise in implementing, using and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of affordable online consulting services following proven best practices to help organizations of any size to get all the advantages of this leading platform. Support services offered by Progent include system design, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized online training.
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's certified engineers can provide remote and on-premises support expertise to assist you to administer, maintain, and troubleshoot PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, remote connectivity, mobile device management, wireless network design, and remote system monitoring and alerts.
Progent can provide a variety of low-cost online and onsite consulting services to help your business to configure, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
The CISA accreditation is an important achievement that represents expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the areas of information systems audit services, IT governance, network assets and architecture ROI, IT service delivery, protection of information assets, and business continuity preparedness.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact your business.
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of all sizes to integrate, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT knowledge to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in individual jobs related to your SharePoint 2013 migration.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent's Microsoft and Cisco certified network consultants offer advanced support for a wide range of technologies and can provide that assistance by phone nationwide or in person in select cities across the United States and anywhere in . Progent provides online help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest connectivity issues, as well as the the assistance of CISA and CISSP-qualified security engineers to assist with complex security planning and troubleshooting. Progent has provided online network support to businesses in all 50 states in the United States.
Progent's Cisco-certified wireless integration consultants can help you to configure, administer, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Systems Management Server offers added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net operational costs of managing and configuring software by making it simpler to install system images, control mobile computers, and run management tools. In addition to alerting you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage handheld computers and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security strategy that includes standards, procedures and IT products to keep your IT network protected.
To provide cost-effective IT services for small companies, Progent has developed comprehensive computer outsourcing plans that offer small organizations fast access to network expertise without forcing you to hire, train, and maintain a large full-time IT staff. Progentís IT outsourcing packages give you an affordable way for creating a secure and reliable system for your important Windows office productivity suites including Office XP and Microsoft Office 2003.
Progent is organized provide comprehensive remote support for all technical areas associated with small company information systems and allows you to outsource a variety of vital, as-needed support services including a part-time CIO to provide senior-level IT design and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as office moves oroperating system upgrades, connectivity consultants for designing high-performance and reliable infrastructure, certified security engineers to verify data safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or troubleshoot business applications.
Progent's Microsoft-certified professionals have more than 10 years of experience providing messaging solutions for customers ranging from small businesses to large corporations. Progent offers economical support for all versions of Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and implement remote and wireless email connectivity. Progentís Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard security services.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and fixing SCOM environments and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progentís Microsoft-expert consultants can assist you to update your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit processing, design an affordable upgrade process that minimizes operational interruptions, and provide economical, professional remote help to assist your company to install 64-bit software and applications on your current computers.
Progentís professionals offer expertise in a variety of disciplines relevant to mobile networking such as network infrastructure, Activesync, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your organization work and expense by using their wireless background to show you how to select and configure wireless networking technologies that fit the needs of your business. Progent can also tune your network architecture so that wireless appliances work more reliably.
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop solution that improves the strategic impact of your information system; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.
Progent's remote access and wireless synchronization experts can help you to design and deploy connectivity solutions for remote desktops, laptops, and smartphones so they work tightly with your IT network, allowing your business to improve the productivity of your remote workforce.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that require important updates, or resolving performance problems.
Progent's Microsoft-certified professionals have over a decade of background delivering unified communications solutions for companies ranging from small offices to global enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement off-site and wireless email access. Progentís Exchange support services can help you in designing and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.
Progentís Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a common spot for your employees or clients to connect to, organize, share and manipulate useful information, documents, and software and to communicate with other people. It allows quicker and more intelligent decisions, more effective access across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and outside an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the information theyíve created in a manner that makes data easy to locate, download and apply.
Progent's Cisco certified network infrastructure consultants have extensive experience assisting Internet Service Providers to architect, implement, manage, optimize, and troubleshoot fault-tolerant, extensible network solutions appropriate for shared public networks.
Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, in the trenches of network service, executing a wide variety of technical tasks for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class IT help, but also a consultant with field-tested approaches for using technical knowledge to repair actual network problems efficiently.
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with practical expertise and broad knowledge in planning and integrating seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progentís consulting services can help you with designing, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your computer network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Linux consulting experts offer small companies and developers support for administering and maintaining Linux systems that run with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise provides you with an easy single consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.