Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent's Windows 11 consultants offer an array of services to support Windows 11 such as cloud integration, mobile device management and synchronization, at-home workforce access, data and identity security, automated provisioning, and Help Desk support services.
Progent's temporary staff augmentation services allow organizations to respond to sudden increases in demand for IT support personnel without dealing with the expense and delays associated with vetting and recruiting reliable technical help and without increasing your permanent head count.
Progent offers affordable remote consulting to help your business to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that maximizes the business value of your information system.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances installed across multiple venues with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi professionals who can assist your organization to assess the benefits of UniFi products for your environment and help you to design, deploy, manage, and maintain your UniFi ecosystem.
The Contact Center support model adopted by Progent's Technical Response Center offers small and midsize businesses an affordable alternative to dependence on freelance consultants by offering broad expertise shared by multiple engineering teams, optional round-the-clock availability of emergency assistance, fast escalation to world-class engineers for handling the most intractable issues, support consistency and dependability, quick follow-up overseen by veteran IT service administrators, a variety of convenient mechanisms for initiating service tasks, and excellent process transparency enabled by ticket tracking and available via a web-based portal.
Progent's Check Point Software firewall experts can show you how to plan, integrate, and manage firewall environments built around Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also help you support legacy Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data.
If you are a network engineer with technical support experience, joining Progent and helping our customers will enhance your abilities via collaboration with our staff of motivated, high-output consulting experts. Progent's focus on providing IT consulting and technical support to small and midsize companies will offer you the opportunity to work closely with decision makers and contribute tangibly to the success of dynamic organizations. Also, Progent's virtual office environment offers state-of-the-art tools for off-site service and wireless access to allow you to come up with speedy fixes when you take on business-critical issues.
The server cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically redesigned to streamline the installation, setup, and administration of clusters that offer improved levels of network dependability, security, performance, and flexibility. New or improved features include cluster Validation, revamped configuration and deployment, improved cluster administration, new cluster architecture for maximum availability, better security and quorum models, elimination of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you evaluate the business benefits of Windows clustering, plan and implement an installation, train your IT staff to manage your failover clusters, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
Progent is among the most expert network consulting firms for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers as-needed help for fixing particularly stubborn issues, or full project management services. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can provide a broad perspective to assist you pick and support IT solutions to meet your current situation and that can serve as a solid foundation for your growth. Progent's part-time CIO consulting services offer economic leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or unwilling to add one more executive-level manager to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide range and business software, Progent is in a unique situation to provide objective recommendations as well as expert technical help for building and maintaining IT systems that match the particular needs of your organization.
Progent's Citrix-certified experts can assist your organization to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and recoverability of your virtual environment while reducing the cost of equipment and support and streamlining administrative processes.
Progent's Microsoft-certified engineers can assist your organization to update your servers or workstations from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of migrating to 64-bit computing, design an efficient migration strategy that minimizes operational disruptions, and deliver economical, professional online help to aid your company to configure 64-bit operating systems and application software on your existing computers.
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers several RMM solutions delivered as low-cost service packages designed to help you to detect and fix a an array of network issues before they can hurt your business.
Progent's team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry background, at the forefront of network support, executing a wide range of IT projects for a large array of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support personnel. This means that you get not just world-class IT capability, but also a consultant with proven approaches for using computer knowledge to resolve actual network problems efficiently.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and carry out a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds.
Progent's SonicWall firewall experts can show you how to deploy, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into a complete security plan and build security into your corporate processes.
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to design, configure, manage and troubleshoot a BDR system built on Barracuda Backup.
System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from a previous release of System Center, or debug your System Center solution.
Progent offers the expertise of Microsoft-certified engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and data security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. UniFi devices running across multiple sites with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi professionals who can help your organization to assess the benefits of Ubiquiti's UniFi products for your environment and assist you to design, deploy, manage, and troubleshoot your UniFi solution.
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted system model or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are built upon proven virtualization technologies that enable small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Sun Solaris family consulting services provide small companies and software developers support for administering and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can help create efficient security solutions that guard a small business from advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile users sharing IT resources distributed across multiple physical sites and various clouds.
Progent's Cisco-certified IP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, previously named CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Progent's IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can contain costs and eliminate risks, permitting network support expenses to grow in a more moderate and manageable fashion than is possible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust network foundation for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers without sufficient internal resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud resources into a seamless information management solution.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and based on software originally produced by Connectix, provides the performance needed to accomplish hardware reduction, application migration, and server quarantine projects via virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance ROI in software development and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can help your IT staff to evaluate and integrate MS Virtual Server 2005.
Progent's Cisco-certified CCIE consultants can assist your business to configure, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from legacy switches to current models.