Progent's Cisco-certified wireless consultants can help you to assess the benefits of using Cisco Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can help you to maintain and debug your current Wi-Fi network or help you design and implement a smooth migration from outdated wireless controllers to modern solutions.
When conducting consulting projects for corporate customers, Progent uses a structured methodology driven by specified milestones in order to achieve budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are recorded to provide a comprehensive summary of technical services performed and to help in ongoing system maintenance.
For assistance writing, improving, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progentís team of programmers, relational database architects, and project managers can help make sure you get the project done on time and within your budget. Progent's seasoned software developers can provide affordable and expert online consulting for projects as small as creating VBA macros for Office Excel or as large as developing mission-critical RDBMS applications based on SQL Server or Oracle.
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical online consulting services to assist you to manage and troubleshoot your current Microsoft Word environment or help you to move to a current release of Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between various versions of Office Word, integrating Word with different Office applications like Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training classes tailored for your special requirements.
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's certified consultants can assist you to assess Windows 7 to confirm application compatibility and to check its performance and stability operating with your applications. Progent's consultants can also show you how to evaluate the potential business value of adopting Microsoft Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can help you to plan and carry out a non-disruptive deployment of Microsoft Windows 7 from a previous release of Windows.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.
Progent's Microsoft-certified engineers can provide affordable remote and onsite help to carry out your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging environment, train your network support team and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer continuing administrative services and technical support. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications that you want to retain plus the new 64-bit editions of software you plan to run.
Progent's Microsoft and Cisco certified experts provide three service programs to help mid-size and large organizations create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses sift through the various high-quality Help Desk application programs on the market and decide which products may be too expensive, lack key functions, or align badly with your organization's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their in-house Help Desk team for special projects or to fill in for vacationing or incapacitated workers.
Progent's consultants can help you with every aspect of Microsoft Azure integration including requirements definition, readiness evaluation, solution design, pilot testing, deployment, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.
Progent can provide the support of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
Progentís computer outsourcing services for small companies feature planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises repair, fixing chronic integration problems, and creating a company-wide security strategy. Progent can show you how to enhance system availability and performance with non-stop configuration, redundant network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale upgrades and can assist with requirements definition, product identification, BOM production, vendor qualification, purchasing coordination, and professional documentation. Progentís computer outsourcing help also includes training for office productivity programs such as Office XP.
Hyper-V 2016 incorporates core features initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, create and execute a smooth migration strategy, train your IT administration and support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Progent's UNIX family consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient single consulting firm to help you build and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Check Point firewall consultants can help you design, integrate, and administer firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support older Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
The Help Desk Call Center support delivery model used by Progent's Technical Response Center gives small businesses an affordable option to dependence on freelance service individuals by offering extensive technical knowledge accessible to multiple support groups, optional round-the-clock availability of emergency help, fast escalation to world-class experts for handling the most difficult problems, service consistency and reliability, prompt follow-up enforced by veteran IT service managers, a selection of convenient techniques for initiating support jobs, and excellent process transparency made possible by trouble ticket updates and available through a web-based portal.
Microsoft Small Business Server is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a network support expert with hands-on experience planning and integrating cohesive, comprehensive business technology environments. Progent's SBS Server consultants have an average of over 10 years of background integrating business networks based on Microsoft products. This background assures you results in installing, managing, and repairing network solutions that include the Microsoft Small Business Server suite of servers and productivity software.
If your business network combines Linux technology technology with MS Windows, Progent can help you to integrate your servers into a unified environment that permits all your operating systems to run side by side for easy management, transparent dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows integration assistance services include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center services.
Progent offers the part-time or temporary assistance of a veteran CIO who can offer a broad perspective to assist your company pick and support IT solutions appropriate for your present situation and that can be a firm foundation for your growth. Progent's temporary CIO services provide financial leverage to organizations trying to maximize the benefits from their IT expenditures but who are without the budget or unwilling to add one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major operating systems and networking technologies plus a broad range and business applications, Progent is in a unique position to provide objective advice along with expert technical help for developing IT systems that fit the special requirements of your organization.
Progent's Microsoft-certified Windows 2000 Server experts can provide network support and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include system design, deployment, documentation, local and off-site technical support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent offers affordable online and onsite consulting to assist companies of any size to move any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Remote 24x7 monitoring, automated alerts, and actionable reports are vital to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can get a level of protection that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost services designed to assist you to detect and fix a an array of IT network problems before they can impact your business.
Server growth puts pressure on network budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of servers and faster ROI, more leveraged use of physical computers, streamlined operations, enhanced network uptime, and easier manageability. Typical uses for virtual machines are hardware consolidation, economical hosts for mission-critical legacy software based on outdated operating systems, and affordable isolation of software development or pilot testing environments from production systems.
Progent's Cisco Jabber consultants can provide remote or onsite support to assist businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the products, technologies and services that go into building a cohesive Jabber solution such as Cisco network devices and management tools, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
Progent can provide rapid online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment using advanced remote diagnostic utilities to deliver quick and affordable analysis and remediation of critical network infrastructure problems.
Progent's Data Center professionals can help you find high availability data centers that match the particular requirements of your business. High availability collocation sites are especially appealing to small businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is financially prohibitive for typical small businesses. Progent is ready to help you get all the advantages of high availability data centers and 24x7 colo sites by providing a complete range of engineering and support services.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing SCOM environments and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical problems detected by SCOM 2012.
For help creating, improving, or repairing business aplications for Windows, Linux, or for the Web, Progentís team of program developers, relational database architects, and project managers can ensure you get the project completed on time and within budget. Progent's experienced application programmers can provide affordable and efficient remote consulting for projects as small as creating Vidual Basic macros for Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server or MySQL.
The cluster feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically redesigned to streamline the installation, configuration, and management of server clusters that offer improved levels of network availability, protection, performance, and versatility. New or enhanced features include automated cluster verification, easier configuration and deployment, unified cluster management, new cluster infrastructure for increased availability, hardened protection and quorum models, fewer failure points, greater disk and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of Windows clustering, plan and implement a deployment, train your IT personnel to manage your cluster environment, deliver continuing consulting and support services, and create and test a workplace recovery plan.
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can show you how to design, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progent's Cisco-Premier network management consultants can help you to run Cisco's management utilities along with a variety of powerful third-party products to build a comprehensive network management strategy in order to keep your network running smoothly, fully utilize limited resources, guard your data, revive quickly from device failure or malicious attacks, and allow you to expand or repurpose network resources sensibly and affordably as your company evolves.
Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or onsite configuration and troubleshooting support to help your organization to plan, configure, update, tune, manage and debug Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique workplace design, building structure, and anticipated workloads.
Citrix offers a comprehensive family of products that deliver enterprise-level manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the strategic benefits of Citrix technology and show you how to design, test, implement, optimize, and support Citrix virtualization platforms.
Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, update, optimize and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate efficiently from legacy switches to modern models.
Progent's Microsoft-certified failover clustering experts can assist you to assess the advantages of adopting Microsoft Windows Server 2012 clustering to build a powerful high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of clustered servers.
Configuration Manager automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or small service firms who provide scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by each staff member to each client. The discipline of detailing and archiving service records results in more effective support and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who wonít let go of vital service information.
Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the heart of Cisco's collaboration portfolio. Unified CM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and affordable online and onsite support to assist businesses of all sizes to create and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Microsoft Certified professionals can provide world-class support for corporate-wide implementations of Microsoft Exchange. Progent's experts can help you plan multi-location Exchange Server 2007 installations or upgrades and can provide onsite technicians to help large companies with installations of Exchange Server in the or any area served by Progent's engineers.
important characteristics of Dynamics GP/Great Plains software include a modular structure that lets you license just the components you need, a standards-based architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that permit you to track all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to business information, the ability to integrate data from almost any db software or workstation software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to develop custom programs. Progent can help you configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP support professionals to help you turn the powerful features of Dynamics GP business accounting software into a high-value business solution.
Progent's expert application designers and software developers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also provide expertise with a range of software development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.