Additional Topics of Interest
Bandwidth Throttling Test Lab Professional
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent customers without sufficient internal resources to configure proper test systems, the lab cuts capital costs and engineering risk while keeping critical network projects on schedule.
Microsoft Virtual Machines Integration Services
Microsoft Virtual Server 2005, run on the Windows Server 2003 operating system and based on technology first developed by Connectix, delivers the power needed to accomplish hardware reduction, software upgrade, and server isolation projects via virtualization technology in an enterprise-ready computing environment with high expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in application programming and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your IT staff to evaluate and deploy MS Virtual Server.
Troubleshooting for Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so any potential issues can be addressed before they can impact productivity.
Microsoft Exchange 2016 Upgrade Planning Engineer
Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, databases and log files; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Call Center Services IT Consultant
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
SQL Server 2016 Online Troubleshooting
SQL Server 2016 offers significant enhancements in speed, scale, security, availability, mobile computing integration, plus integrated business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
ISA Server Professionals
Progent's Microsoft-certified ISA Server consulting experts have extensive experience creating Microsoft-based security designs for information systems with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company design and deploy a configuration of ISA Server 2004 that supports your IT security needs without restricting your productivity.
Small Business Computer Consulting Services for Small Office
For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail firstname.lastname@example.org.
Online Support for Aironet Wi-Fi Access Point
Progent's Cisco-certified wireless networking experts can assist organizations of all sizes to plan, implement, administer and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, coverage, density, scale, security and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite support for legacy and current 802.11ac Aironet APs and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
Microsoft Live Communications Server Specialists
MS Office Communications Server delivers Instant Messaging and presence in a scalable, world-class package featuring advanced security, transparent compatibility with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated operational efficiencies, enhanced individual output, and better IP protection. Microsoft Communications Server has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and onsite support and mediation services for your Office Communications Server 2007 deployment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add significant strategic value to your IT system
System Center MOM Professional
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing SCOM environments and can provide organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Consulting for Email Outbound Content Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.