Additional Topics of Interest

Security Consultancy Juniper SSG Series Router
Juniper SSG Firewall Security Certification

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

Remote Support Services Operations Manager
Consultants System Center Operations Manager

Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.

SCVMM 2016 and SCOM Technical Support Services
Consultant Services Microsoft System Center 2016 Virtual Machine Manager

Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from older versions of VMM, design processes for creating and deploying virtual machines and hosts, implement high-availability scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of new capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere expertise.

Specialist Apple Certified Desktop Technician (ACDT)
ACTC Network Consulting Firm

Progent offers customers the services of engineers who have earned some of the IT industry's most prized certifications. Progent believes that clients deserve to know that their IT support providers have formal training plus broad real-world field experience so that Progent's customers can engage Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor help than is available to uncertified consultants, allowing Progent to offer customers a higher level of IT support. In other cases, recognized credentials such as CISSP or ISSEP for network security can aid corporate customers to show compliance with regulatory requirements by using the assistance of accredited IT experts.

Biggest Remote Support Remote Support
Specialists Remote Network Support

For medium-size companies looking for network consulting services, Progent can deliver an array of options including on-site help, on-line assistance, phone-based Call Center, round-the-clock support with automatic system monitoring, emergency staffing, business relocation services, software development, and expert consulting. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent provides professional in-person help for fixing technical problems rapidly and affordably.

Ubiquiti UAP-AC WiFi access point Specialists
Ubiquiti Security Gateway Consultancy

Progent offers quick access to the skills of seasoned Wi-Fi specialists who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to select, configure, and position Ubiquiti UniFi wireless APs for optimal signal coverage and performance.

24 Hour Online Help Remote Monitoring and Reporting
Network Monitoring Online Support Services

Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a level of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options available as economical services designed to help your company to detect and resolve a an array of IT network issues before they get big enough to disrupt your business.

On-site Technical Support Office for Mac
Office for Mac Troubleshooting

Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.

Exchange 2013 IT Consulting
Exchange 2013 Upgrade Technology Professional

Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements favorably impact vital areas like manageability, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.

Microsoft Online Support Services Exchange Server 2016
Computer Engineer Exchange 2016 Integration

Progent can assist you in all facets of your migration to Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

Urgent Duo Zero Trust Security Computer Engineer
Technical Consultant Multi-factor Authentication

Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.