In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration support, and one-on-one or group online training classes tailored to address your particular needs. Progent's consultants also can show you how to build and maintain a protected, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, applications and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Progent's data protection experts can help your company to design, deploy and debug a backup plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/recovery for VMs and physical computers, works with all leading public clouds, and allows businesses to create a data protection solution with a low RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user mistakes, computer errors, ill-intentioned insiders, and external attacks such as ransomware.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
ProSight Reporting is a growing line of in-depth reporting tools designed to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require important updates, or resolving performance problems.
Progent can provide you with application developers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to match your unique company needs. Progent's Microsoft-certified consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration services for secure, corporate-wide information sharing as well as interfacing with CRM applications.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and hardening security by identifying threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent offers small businesses a pair of specially designed network security evaluation scanning packages that provide, for a preset price, remotely managed scans of your network security profile which are evaluated by expert security engineers who interpret the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and offer recommendations for enhancements. Progent offers two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-class assessments of your network's vulnerability to attack.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and onsite expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless intranet solution.
Progent's Citrix experts can help you to design, implement, administer, and troubleshoot a virtualized Windows application delivery and management system built on XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and support an off-site datacenter that offers high uptime, advanced security, and rapid disaster recovery.
Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that utilize local IT assets along with one or more public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from an older release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM 2012 environment so you get maximum return on investment.
The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent's consulting support can assist you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the business value of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by detecting threats and analyzing traffic content based on user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Progent's CCIE-certified networking experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's seasoned solution designers and software developers can assist your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique requirement of your organization without losing the benefits of seamless Windows integration. Progent can also provide expertise with a variety of software development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's Microsoft-certified Windows Server 2003 engineers can provide network support and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and maintenance offerings include system planning, installation, project management, in-person and off-site network support and repair, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications consultants offer online and on-premises support to assist your company to maintain and troubleshoot your existing Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to plan, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of SCDPM or from another backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional support for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Windows 8.1 is engineered to run on computers from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, such as touch screen support and signature live tiles user interface, offer a wide range of benefits for companies who know how to put them to work. Progent's Microsoft-certified experts can help bring your business up to speed with Microsoft Windows 8.1 and show you how to gain significant competitive advantage from the operating system's many technical enhancements.
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade support for Windows 10 available from Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management staff and users, and post-migration consulting support.
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can generate reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent can provide the expertise of a veteran specialist with extensive experience configuring, maintaining, and upgrading video conferencing systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network management team, your Internet Service Provider, and your video conferencing platform vendor to help your company increase the strategic value of your video conferencing solution.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone help and remote secure computer access to troubleshoot and resolve technical problems quickly and affordably. The scope of technical experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as required. For critical problems, the TRC endeavors to answer your request for service in less than one hour.
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's Microsoft-certified consultants can provide affordable remote technical support and programming services to assist your business to plan, implement, manage, and maintain SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document and media management applications, wikis, data marts, business information systems, enterprise-wide search engines, workflows, and other tools to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop programs including Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from previous versions of SharePoint or adapt a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, network protection services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or moving to iCloud. For business networks built exclusively on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network environment that is reliable, secure, fast and aligned with your organization's business goals.
Progent's wireless VoIP phone configuration and troubleshooting consultants can provide online and onsite support to help you build and manage a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
For custom application creation, Progent can supply programming experts to write business software in areas such as eCommerce, web site design, Microsoft Business Solutions products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Citrix-certified engineers can help you to understand the business benefits of XenServer as well as other Citrix platforms, and can help you to plan, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your current XenServer deployment and help you to enhance consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that delivers the reception, speed, capacity, data protection, and hand-off ability your company needs.
Progent is among the most expert information technology support firms for integrating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 under common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Progent's Help Desk outsourcing and co-sourcing service programs help organizations to reduce costs, increase output, and adapt rapidly to fast-changing business environments.
Progent can provide the expertise of Microsoft-certified consultants as well as experienced database application developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security professionals to assist you to evaluate the potential benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Microsoft supports transparent hybrid networks that combine Microsoft 365 and local Exchange systems. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and on budget.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite expertise, application development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless information management system.
Remote continuous monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety RMM options delivered as low-cost service packages designed to assist your company to detect and fix a an array of IT network issues before they can hurt productivity.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and world-class protection for all your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and Apple iPad management, or moving to iCloud services. For computer networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, safe, efficient and aligned with your company's objectives.