Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Stealth penetration testing is an important component of any overall network security plan. Progent's security professionals can run extensive intrusion checks without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are properly set up and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Progent wants to hire fulltime, results-driven Microsoft certified engineers with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or comparable security credentials; and high-end network design consultants with a background in mobile solutions, wireless connectivity, service continuity, business continuity, data protection, and VMware. Progent also is looking for employees to work on our team of help desk service specialists and remote troubleshooting experts. In addition, We are seeking experienced managers who can perform productively in Progent's fast-paced, virtual office environment.
Remote continuous monitoring, proactive alerts, and periodic reports are crucial to maintaining the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can afford a degree of network stability that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical service packages created to assist your company to detect and resolve a most network problems before they get big enough to hurt productivity.
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest level of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based upon proven virtualization technologies that allow small companies with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor flexibility.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, speed and manageability that your business requires.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the business case for migrating to SQL Server 2019 and can deliver rapid remote or on-premises contact with consulting experts in system design and integration, software development, SQL Server management, and cybersecurity.
Progent's Microsoft-certified Windows Server 2000 experts can provide network help and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and support offerings include network planning, deployment, project management, on-site and remote support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet solution.
Progent's Cisco CCIE network consultants can help you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help you to design, develop, test, install, manage, and debug applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide as-needed help to organizations who need a quick fix to a specific problem associated with Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications built on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individual users or groups.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent offers economical remote access to engineers with expertise in a wide range of products and services that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide expertise for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to implement, enhance, or troubleshoot backup solutions for a variety of architectures including on-premises, remote, cloud-based, or a mix.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with all of the security capabilities covered within GIAC accreditation such as auditing infrastructure vulnerability, event handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Progent's remote access and smartphone synchronization experts can assist your business to plan and deploy connectivity solutions for remote desktops, notebooks, and smartphones so they work tightly with your information network, enabling you to optimize the productivity of your remote workers.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
The cluster technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and maintenance of clusters that offer greater levels of network dependability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, revamped setup and installation, unified cluster management, new cluster architecture for maximum availability, hardened security and quorum models, minimization of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, plan and execute a deployment, educate your IT personnel to administer your cluster environment, provide continuing consulting and technical help services, and produce and test a disaster recovery procedure.
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with real-world expertise and extensive experience in designing and building effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and troubleshooting network solutions based on the SBS suite of servers and applications.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is carried out on time and on budget.
Progent's certified consultants offer technical help and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and support services for Microsoft Exchange 2003 Server include system design, installation, project management, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that spans your on-premises and cloud-based assets and protects all users at any location with any device.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized management of modern security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent's certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management, staff, create an enterprise-wide security strategy, automate network administration, help with application development, and generate and validate a DR/BC plan.
Progent can provide small companies with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible technology to improve business operations so they match more closely with your business goals. Your company can develop and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Citrix offers a comprehensive family of products that provide enterprise-level manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business advantages of Citrix virtualization products and help you design, test, implement, troubleshoot, and support Citrix solutions.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent's high availability network consultants provide reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet connection design, high-availability data center services, and other non-stop operations support to show your company create a 24x7 environment for strategic applications. Progent has the experience to develop affordable, fault-tolerant systems by deploying the evolving library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a fully mirrored Internet connection and efficient system load balancing.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity ecosystem that spans your data center and cloud resources and guards any user anywhere with any endpoint device.
Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of any size to design, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for fixing especially challenging problems, or full project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent offers the support of certified consultants and seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and data security consultants to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's support services for patch management offer organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Progent's Juniper-certified network engineer can assist your company to plan and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued equipment to current releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable you to streamline the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that include a combination of Juniper's software platforms.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent wants to find full-time, solutions-driven Microsoft accredited engineers with MCSE credentials; Cisco certified network consultants with Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security credentials; and high-end system architecture consultants with a background in mobile access, wireless connectivity, high availability, disaster recovery, information protection, and VMware. Progent also seeks employees to join Progent's team of help desk support technicians and off-site support professionals. In addition, Progent is hiring talented administrators able to operate productively in our high-growth, virtual office culture.
Progent's expert consultants can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids network disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent delivers the help of Microsoft and Cisco-Certified network support professionals to offer customers affordable ways to help organizations optimize the value of Microsoft and Cisco technology. For networks that span from remote offices to large enterprises, Progent's expert engineers can help you improve your information system's e-mail infrastructure, protection, availability, performance, and network administration.
Progent's Cisco-certified wireless integration consultants can assist organizations to deploy, manage, and debug Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business better technical solutions for your information system.
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to finish your project quickly and affordably. Progent's Exchange 2003 help, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent has 20 years of background assisting small and medium-size companies to design, implement, optimize, manage, and troubleshoot information networks that incorporate an at-home workforce.
E-Mail Guard from Postini offers constantly updated spam and virus blocking, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and antivirus service program. Progent's expert email security professionals can help you create an email security plan that features antispam and antivirus products and processes.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to build a unique ability for supporting branch offices that require network service with the flexibility associated with with small organizations but which includes effective client interaction, complete documentation, and adherence to corporate IT standards. If your corporation maintains a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a broad range of on-premises and on-line IT support services and network design expertise.