Additional Topics of Interest

Remote Server Management Cards Consulting Services
Remote Server Management Cards Consultancy

Remote management cards give network managers complete control over a server without the need for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and support a high-availability company network that includes remote server management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent has experience with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

CRISC Risk and Information Systems Control Professional
Engineer CRISC Certified Risk and Information Systems Control Analyst

Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.

Cisco VoIP Phones and IM Online Support Services
SPA500 Series IP Phone Configuration

Progent's Cisco-certified IP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications such as Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Support Outsourcing SharePoint Server 2010
MCSE Expert Certified SharePoint Business Connectivity Services Computer Engineer

Progent's Microsoft engineers offer cost-effective remote support and development services to help your business to design, implement, administer, and troubleshoot SharePoint 2010 environments that can include web sites able to function as portals, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search engines, workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.

Open Now NetDocuments Integration Consultancy
NetDocuments Migration Consulting Services

NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent can provide online access to NetDocuments experts to assist your law firm to plan, configure, manage, tune, or troubleshoot a document management system (DMS) environment powered by NetDocs.

24-Hour Microsoft Partner Computer Consultancy Companies
Microsoft Certified Network Support Technician

Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business more complete solutions for your information system.

Wireless LAN IT Consulting
Wi-Fi Network IT Consulting

Progent can show you how to design, configure, manage, and troubleshoot a viable Wireless LAN architecture, recommend appropriate technology, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless network security plan that is well integrated with the security plan for your entire corporate network.

Engineer ProSight Phishing Defense
ProSight ESP Behavior-based Antivirus Professionals

ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.

OS X VoIP Network Engineer
Online Technical Support Mac and Cisco

Progent's Apple Mac support consultants can assist you with a broad array of system foundation areas including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as VoIP and fast wireless networking. For company networks based exclusively on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to handle the challenge of planning, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also give you access to certified experts to support Cisco routers and switches.

24x7x365 Troubleshooting Shared Help Desk
Virtual Help Desk Computer Consulting

Progentís Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution built around the leading shared PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

Mobile Laptop Computer Consultancy Firm
Smartphone Synchronization Network Consulting Firms

Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing your business to optimize the efficiency of your off-site workers.

Small Business Outsourced IT Management Services
Top Small Business Computer Consulting Company Small Business

Progent's Microsoft and Cisco premier network consultants offer advanced support for a wide range of technologies and can deliver that expertise online nationwide or in person in major cities throughout the United States and anywhere in . Progent provides online support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the assistance of CISA and CISM-accredited security consultants to handle complex security design and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the U.S.

Cisco Firepower Firewalls Security Contractors
Sonicwall Cybersecurity Consultancy

For small and midsize businesses, network security and information assurance and compliance is excessively complicated to stay ahead of yet too risky to ignore. The largest largest enterprises have been breached, and the top cloud services have occasionally been knocked out. It seems as though there's no place to hide. Progent makes it economical for smaller businesses to implement vital IT security projects effectively by offering the advantage of billed time to the closest minute with no minimum charge for online help. This means you can have the help of a world-class computer expert to deliver precisely the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security plan.

Emergency Microsoft SUS Engineers
Windows Server Update Services Consultant Services

Microsoft WSUS enables IT administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of patches that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.