Madison Teleworkers Integration Consulting and Support
System Design, Implementation, Management and Troubleshooting Consulting
Enlarging your remote workforce may have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Madison organization to pick the appropriate technologies and adhere to best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers support services that go from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Madison, Wisconsin companies to with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home work environment can be especially challenging if you have to accommodate a mix of personal equipment like PCs and laptops, routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware releases. Progent's background delivering online help for both outdated as well as current IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for implement necessary upgrades. Support services available from Progent to help you to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to create a safe connection for authorized at-home employees to use IT assets located at your company data center or in the cloud. Progent's consultants can help your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your telecommuters to set up Cisco's AnyConnect software for safe VPN connections for a wide selection of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and use a data center computer's desktop. This gives network managers more control over the digital environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide expert remote support for deploying home routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and guests, are frequently used by telecommuters to access their router for work. This can create throughput and security issues. Progent can help you to resolve these issues by delivering expertise that include Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point integration assistance.
- Internet access solutions impact the speed and reliability of connections between telecommuters and the company data center. Vital processes might require backup Internet connections in the event the primary connection fails. Progent offers expertise for picking ISPs, choosing appropriate service offerings, and setting up redundant Internet connections. Refer to Internet connectivity integration services.
IP Voice Integration for Telecommuters
Extending the business phone environment to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-centric IP voice products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice environment that delivers the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations tune their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. CUCM manages other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older IP voice products, see Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to support these VoIP solutions and provide as-needed integration and debugging expertise.
Voice/Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local users and at-home workers. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's consulting services for Cisco Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Teams as well as for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help your business to optimize your network architecture to host them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, offering a powerful ecosystem of applications that create a consistent user experience for exchanging information throughout a corporate network and on a wide range of endpoint computers. Progent has delivered online consulting services for SharePoint and Exchange Server since their original publication and can help businesses to deploy these critical collaboration platforms to optimize the effectiveness of your at-home workers.
SharePoint utilizes web entities to allow collaboration and knowledge sharing by providing policy-driven access to content, workflow, and utilities for looking through company-wide information silos. SharePoint allows you to create secure web portals that permits remote workforce to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, refer to deployment consulting for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers can share them securely through a browser. Provided with Microsoft 365, OneDrive enables at-home workers to co-edit files. Revisions created offline are uploaded when you go back online. For information about Progent's support services for OneDrive, go to Microsoft Onedrive configuration consulting.
Public Cloud Integration Services for Telecommuters
Progent can provide affordable online assistance for helping organizations to create, manage and troubleshoot integrated hybrid network models that include internal data centers, at-home workers, branch offices, plus cloud services. Progent offers top-tier consultant for all modes of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve issues with public cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of cloud services that enables you to utilize IT infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Azure features over one hundred services services including the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and recovery solutions with Azure Backup. Progent can also show you how to establish secure connections to Azure services for telecommuters by configuring and debugging firewalls and VPN tunnels. For details about Progent's expertise for Azure, see Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity software and cloud services offered on a subscription basis. Microsoft apps and services are provided in a variety of plans designed for users ranging from individuals and households to large corporations. Progent offers fast and affordable online contact with consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent can help you to evaluate the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your remote workers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft Office 365, refer to Office 365 integration support.
Microsoft 365 Exchange Online is one of the most popular applications in the Microsoft 365 product line. Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and other benefits inherent with cloud computing. Microsoft has engineered Exchange Online to run seamlessly with on-premises Exchange environments, enabling you to build hybrid information systems. Progent's certified Exchange consultants can provide as-needed assistance to get you past tough IT bottlenecks and can also provide end-to-end project management outsourcing to make sure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting expertise for Exchange Online, see Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's top source of cloud-based services. Progent offers fast and affordable online access to cloud connectivity experts who can help your organization to design, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with on-premises data centers and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help you to build a high-uptime network architecture so your users have a productive computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. To find out about Progent's expertise for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a popular set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to expand your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your critical applications cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to set up virtual machines on GCP Compute Engine, plan an efficient storage solution with GCP Storage services, and streamline identity control for at-home workers with GCP Cloud Identity. Progent's consultants can also help your business to use GCP's management technology to administer and track your Google Cloud environment. To learn, go to Google Cloud Platform integration support.
Help Desk Call Center Support for Remote Workers
A sudden, organization-wide transition to a from-home workforce, which could be the result of a pandemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed internal Call Center. Progent's Call Center services allow organizations to outsource or augment their Help Desk with Progent's remote Technical Response Center team.
- Progent's Standard Call Center support services leverage Progent's extensive team of remote technical support specialists combined with world-class trouble ticketing and follow-up software to provide an economical, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of online Level 1 desktop support from service requests to trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or edit their current tickets, add information, and upload screen captures or relevant files. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced problems. For details, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service allows your company to augment your current Support Desk organization by splitting delivery of Call Center services seamlessly between your regular IT support personnel and Progent's nationwide team of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a co-sourcing support model utilizing the number one professional services automation tool for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. To find out how Progent's Help Desk Augmentation Services can help your company to deliver best-in-class desktop support to your teleworkers, refer to Progent's Help Desk supplementation Services.
Security and Compliance for Teleworkers
Remote workers commonly run their own computers and work in a physically unsecured environment. This increases their vulnerability to cyber attacks and requires careful use of security appliances, remote monitoring, and the creation of policies that follow leading practices. Progent's veteran roster of certified data security experts can help your organization to design, deploy and administer a modern security solution that protects vital information in IT networks that incorporate an at-home workforce.
- Firewalls enable you to create a network that can be safely accessed by local users as well as by teleworkers, mobile users, suppliers, clients, and the public. Modern firewall devices allow you to assign and control appropriate access rights to various classes of users and to scale your network and modify your security profile as your business evolves and as network attacks become more sophisticated. Progent works with both current and legacy firewall devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, refer to firewall integration and support expertise.
- Remote Endpoint Monitoring makes it possible to track the disparate computers utilized by teleworkers and either block or spot and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint device, monitoring all activity and using state-of-the-art machine learning and full execution context to detect new attacks before they can spread. When an attack is spotted, ProSight ASM immediately isolates the targeted endpoint from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even if they are disconnected from the Internet. To find out more about ProSight ASM, see remote endpoint security monitoring for an at-home workforce.
- Security Audits can evaluate the exposure of your information system to all classes of external and internal security attacks for an environment that includes teleworkers. Progent can run online, automated security inventory software for rapidly and affordably uncovering a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment experts, which can be provided by security experts with advanced certifications including CISM, ISSAP, and GIAC, can assist your company to evaluate your processes and governance policies and assess your WAN architecture to enable you to design the highest level of security for your an at-home workforce.
Data Protection for Telecommuters
The field of Data Protection covers saving and restoring critical information so as to prevent data loss and minimize recovery time in the event of storage system failures due to equipment issues, software hiccups, operator mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that combine private data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must cover diverse types of personally owned endpoints. Progent can provide quick online access to experts knowledgeable about a wide range of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and includes fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly envision scenarios that call for a rapid switch to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity specialists can help your business to create, document and test a DR/BC plan that includes the process of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite computers. Endpoint Manager offers a unified environment for safeguarding critical information by controlling local, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Managed endpoint devices can be personally owned or business owned. IT administrators managing the enrolled endpoint computers of teleworkers can utilize Intune to provision and authenticate applications on managed devices, push patches and certificates, configure rules for permission to access data and resources, set passwords, create VPN tunnels, determine how telecommuters share data, set up threat protection, verify compliance, and delete sensitive information from missing, stolen or decommissioned endpoint devices. Microsoft Intune runs with iOS, Android, Windows, and macOS/OS X endpoints. To find out about Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your teleworkers, go to Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep off-premises endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a one-time purchase. Key capabilities of Workspace ONE include fast remote provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud-based products. For details about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Madison, Wisconsin business, phone
An index of content::
Engineer Windows 2003 Server
Windows 2019 On-site Support
The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting team with hands-on experience and broad familiarity with designing and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent’s IT support can assist you with designing, installing, administering, and supporting Windows Server solutions that maximize the productivity of your computer network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Support and Help Meraki and Catalyst Switch
Meraki Switch Topology Network Consulting
Cisco's Meraki MS line of switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to assist your company to design and deploy a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, develop and test a disaster recovery strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking solution.
Integration Support System Center 2016 and Hyper-V Integration
System Center 2016 Configuration Manager Remote Consulting
System Center 2016 provides important improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
UNIX, Windows Engineers
Windows and UNIX Consultancy
If your company operates a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a broad range of security topics such as security management procedures, security architecture and models, connection control products and methodology, software development security, operations security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and CISSP define the fundamental skills and worldwide standards of knowledge that network security professionals are required to master. These accreditations provide IT management the assurance that those who have achieved their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver world-class security support and consulting help.
After Hours Hyper-V 2016 On-site Technical Support
Windows Server Hyper-V 2016 Management IT Services
Hyper-V 2016 utilizes core technologies first designed for and refined on Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, train your IT management and technical support personnel, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Apple OS X Tiger Support Outsourcing
24 Hour Macintosh OS X Integration Support
Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to iCloud. For computer networks based exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network environment that is available, secure, efficient and able to achieve your organization's business goals.
Cisco Certified Experts Network Load Balanced IT Consulting
Fault-tolerant Load Balancing Remote Technical Support
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Microsoft Exchange Server Upgrade Consulting
Exchange Server Upgrade Consultant Services
Progent's Microsoft-certified consultants can provide low-cost remote and onsite help to carry out your upgrade to Exchange Server 2010, generate comprehensive documentation of your new messaging system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange 2010, and provide ongoing management services and engineering help. Progent can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Hybrid cloud integration Consultants
Professionals Hybrid cloud
Progent can provide advanced online support to help businesses connect their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that utilize on-premises resources as well as cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
ProSight Network Infrastructure Management Configuration
Automatic Network Topology Mapping Computer Consulting
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, locating devices that need important software patches, or identifying the cause of performance problems.
Live Communications Server Integration
Microsoft Live Communications Server Consulting
Microsoft Office Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring enhanced protection, seamless compatibility with additional Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and improved business efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, fault-tolerant solution. Effective implementations of Office Communications Server require extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your entire organization.
SQL Server 2019 Always On Availability Groups Online Troubleshooting
Engineer SQL Server 2019 Data Mining
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises contact with consulting experts in solution design and deployment, software programming, SQL Server management, and cybersecurity.
Setup and Support Microsoft Exchange 2003 Upgrade
Exchange 2003 Server Upgrade
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Engineer Citrix Virtual Server
Citrix Virtual Server Consultancy
Progent's Citrix-certified consultants can help you to evaluate the business advantages of XenServer and other Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current XenServer deployment and show you how to enhance consolidation, performance, security and compliance, uptime, and recoverability.
Applications Consultants SQL Server
Contract Programmer SQL 2008 Reporting Services
SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, administering, and accessing enterprise data and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Hyper-V 3.0 Shared Nothing Live Migration Consultant Services
Microsoft Hyper-V 3.0 Virtual Server Help and Support
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce network costs and improve productivity.
24/7/365 Microsoft Office Remote Support
Microsoft Office System Consulting Services Company
Progent’s IT outsourcing services offer economical network consulting for small organizations. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain costs and minimize uncertainties, permitting IT support expenses to increase in a more moderate and controlled manner than is feasible by building up a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network foundation for your critical business software powered by Windows such as Office XP, Office 2003, and Office 2000.
Microsoft Certified Expert Windows Server 2012R2 Configuration Manager Remote Troubleshooting
Microsoft Windows Server 2012R2 Online Troubleshooting
Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, create an enterprise-wide security strategy, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Emergency Support Outsourcing Chief Information Officer
CIO Remote Technical Support
Progent can provide the part-time assistance of a seasoned CIO who can offer strategic direction to help your company select and support IT solutions to meet your present needs and that can be a solid basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial advantages to organizations trying to maximize the impact of their network investment but who are without the budget or hesitant to add another executive-level position to their head count. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and business applications, Progent is in an ideal situation to offer objective advice along with expert technical support for developing information systems that fit the special requirements of your business.
Remote Support and Help Network Management outsourcing consultants
Network Consulting Network Management outsourcing consultants
Progent's ProSight portfolio of managed services are geared to provide organizations who have small in-house IT support staffs with affordable access to enterprise-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed services include flat-rate IT maintenance expenses, automation of routine management processes, ongoing adoption of the latest technology, graceful migration from legacy systems to up-to-date solutions, improved alignment of information technology with business goals, access to veteran IT consultants, and allowing management to focus on business issues instead of ever-changing information technology.
Support and Setup Microsoft Exchange
Microsoft Exchange Online Technical Support
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration strategy that avoids network downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange 2003 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Small Office Setup Service
Small Business Small Business IT Outsourcing Firms
Progent provide organizations of all sizes world-class IT remote or on-premises consulting services for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security consulting for businesses ranging from the small office to the worldwide enterprise.
24/7 ProSight Managed IT Services Engineer
ProSight Remote Managed IT Services Professionals
Progent's ProSight portfolio of managed services are designed to provide organizations who have minimal internal IT support staffs with affordable access to world-class management tools and technical experts. Benefits of Progent's ProSight line of managed IT services include flat-rate network management expenses, automation of common administrative tasks, ongoing absorption of new technology, graceful migration from older technology to modern solutions, close alignment of computer technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing network technology.
Cisco ASA Firewall AVC Configuration IT Consultants
Technology Consulting Services Cisco ASDM for Firewall Management
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Specialists Microsoft Exchange
Integration Services Microsoft Exchange
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Troubleshooting SCCM Mobile Application Management
24x7 SCCM Central Administration Site IT Consulting
Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, allows safe end-user self service, and offers a common point of control for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help you with any aspect of planning, installing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
Online Support Services Windows Server 2019 Clusters Sets
Windows Server 2019 PowerShell Troubleshooting
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
ProSight Virtual Machine Hosting Professional
Private Cloud Virtual Datacenter Hosting Engineers
Progent's ProSight Virtual hosting services provide small companies a range of advantages such as reduced capital costs, savings on operational costs, better management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Microsoft Exchange Upgrade Remote Technical Support
Largest Microsoft Exchange Server 2003 Upgrade Specialist
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Cisco Firepower Management Consultant
Network Consultants Cisco Firesight
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized control of modern security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Integration Specialist Michigan
New Hampshire Consultant
Progent’s Technical Response Center offers low-cost nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide 24x7 phone support and remote secure network access to isolate and resolve technical problems quickly and economically.
Consultant Services Skype for Business Front End Pool Pairing
Skype for Business Instant Messaging Consulting
Progent's Microsoft-certified consultants offer online and onsite expertise for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified information security experts can help you create and verify a security environment for your Skype for Business solution that meets government and industry requirements.
ISA 2006 Firewall Consulting
Microsoft Experts ISA 2006 Online Help
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server experts can show you how to design, cost-justify, test, implement, configure and support the any version of ISA Server on your network.
Service Reporting Technical Consultant
24-Hour Services Documentation Computer Engineer
Progent uses a sophisticated service reporting system that records and formats complete documentation for all delivered services. Unlike many independent consultants or small service firms who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports sent by every staff member to every customer. The practice of documenting and archiving support records allows more efficient service and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
On-site Support Exchange 2010
Microsoft Exchange 2013 On-site Technical Support
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging systems for companies in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment features security, service continuity, easy connectivity for remote and wireless users, time-saving administrative tools, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size businesses to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
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