Madison Teleworkers Configuration Advisor
System Design, Integration, Management and Troubleshooting Consultants
Enlarging your remote workforce may have a major impact on network infrastructure, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Madison organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide support services that go from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can help Madison, Wisconsin businesses to succeed with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, data security, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for a remote work environment can be particularly challenging if you must accommodate a combination of personal equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from different manufacturers and with a variety of OS software and firmware levels. Progent's background delivering online help for both outdated and current technologies in virtual office venues allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making necessary updates. Services offered by Progent to assist you to create a productive telecommuting ecosystem include:
- Virtual Private Network technology makes it possible to establish a safe connection for authenticated remote employees to use IT assets situated at your corporate datacenter or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your telecommuters to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and interact with a data center PC's desktop. This gives IT managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide expert remote consulting for deploying home routers from a range of manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, typically shared by families and guests, are frequently used by at-home employees to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help you to mitigate these problems by delivering expertise like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods impact the performance and availability of connections between telecommuters and the company data center. Vital applications may require backup Internet access in the event the primary connection fails. Progent offers expertise for selecting ISPs, picking appropriate service bundles, and setting up redundant Internet connections. See Internet access integration services.
VoIP Integration for an At-Home Workforce
Expanding the corporate phone environment to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP service that delivers the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their existing Cisco IP voice environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, visit CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and deliver on-demand integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from major vendors enable online discussions, video conferencing, chat, and content sharing for both local users and telecommuters. Many companies utilize multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing conferencing environment and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's consulting services for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to optimize your WAN architecture to run them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office suites, providing a powerful environment of productivity apps that deliver a consistent user experience for sharing information across a corporate network and on a broad range of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange Server since their original publication and can assist your company to deploy these critical collaboration products to optimize the effectiveness of your at-home workers.
SharePoint uses web entities to facilitate collaboration and information sharing by offering policy-driven access to data, workflow, and tools for searching through company-wide information silos. SharePoint allows you to build protected portals that permits remote workforce to view and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, visit SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, refer to integration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based storage service, similar to GoogleDrive. Remote users can save files to OneDrive, and colleagues can access them securely through a browser. Included with Office 365, OneDrive allows at-home employees to jointly author documents. Edits created offline are synced when you go back online. To learn about Progent's support services for Microsoft OneDrive, refer to Onedrive configuration consulting.
Cloud Integration for Teleworkers
Progent can provide affordable online support for helping organizations to create, manage and troubleshoot integrated network models that include physical data centers, at-home workers, branches, plus cloud services. Progent can provide top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers resolve issues with public cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of cloud services that allows you to use infrastructure, virtual servers, and critical apps hosted on Microsoft's massive cloud. Microsoft Azure includes more than 100 cloud-based services such as hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure for telecommuters by configuring and debugging firewalls and VPN IPsec tunnels. For information about Progent's consulting expertise for Microsoft Azure, refer to Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's popular family of client productivity software and cloud-based services offered by subscription. Microsoft applications and cloud services are marketed in a variety of bundles designed for users ranging from students and small offices to large enterprises. Progent can provide quick and easy online contact with consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to assess the various subscription bundles available for Office 365 and configure 365 apps for your telecommuters in a way that delivers top business value. For details about Progent's support services for Microsoft Office 365, visit Microsoft 365 integration expertise.
Office 365 Exchange Online is one of the most popular applications in the Office 365 product product suite. Exchange Online offers the benefits of reduced spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and other advantages associated with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, allowing customers to create hybrid networks. Progent's Exchange experts are available for occasional help to get you past tough technical roadblocks and can also provide end-to-end project management services to ensure your remote workers have easy and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's support services for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's biggest source of cloud-based services. Progent can provide quick and economical online contact with cloud integration consultants who can help your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to create a high-availability network model so your users have a consistent computing experience whether they are working from your headquarters, a remote branch, from home, or on the road. For information about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform (GCP) is a popular set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to scale your existing IT assets with the Google Cloud Platform, and Progent's database consultants can show you how to make your critical apps cloud friendly so your at-home workers can take full advantage of Google Cloud Platform services. Progent can help your business to set up VMs on GCP Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and streamline access management for telecommuters with GCP Cloud Identity. Progent can also help you to utilize GCP's management technology to control and monitor your Google Cloud ecosystem. To learn, go to Google Cloud Platform integration support.
Help Desk Services for Teleworkers
An emergency, enterprise-wide transition to a telecommuter business model, which could be driven by an epidemic or as an element of a disaster recovery process, can overstretch even a high-performing in-house Support Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Support Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk services leverage Progent's nationwide team of remote IT support experts along with world-class trouble ticketing and tracking technology to provide an economical, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC technical support from service requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or edit their current tickets, enter details, and append screen captures or attachments. Support services are provided at a significant price reduction off Progent's normal Level 1 desktop service charges, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to deal with complex issues. To find out more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service enables your business to expand your current Call Desk team by splitting responsibilities for Help Desk services seamlessly between your in-house IT support staff and Progent's nationwide roster of desktop support engineers and subject matter experts. Progent's shared Call Desk service is based on a collaborative support model utilizing the number one professional services automation (PSA) platform for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class IT support to your teleworkers, visit Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
Remote workers commonly run their own computers and work in a physically unsecured area. This increases their exposure to cyber attacks and requires careful use of security appliances, remote endpoint monitoring, and the enforcement of security policies that adhere to best practices. Progent's veteran roster of certified cybersecurity professionals can help you to plan, deploy and administer a compliant cybersecurity solution that guards critical data in networks that include remote workers.
- Firewalls allow companies to create a network that can be safely utilized by local users as well as by teleworkers, mobile workers, suppliers, clients, and the public. Modern firewall appliances allow you to assign and manage appropriate permissions to various groups of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both new and older security devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, visit firewall integration and support services.
- Remote Endpoint Monitoring makes it easy to track the disparate devices used by teleworkers and either reject or identify and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, watching all activity and utilizing advanced machine learning and full execution context to detect new attacks at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint device from the corporate network to quarantine the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even when they are not connected to the Internet. To learn more about ProSight ASM, refer to remote endpoint security monitoring for remote workers.
- Security Audits can evaluate the vulnerability of your information system to all types of external and internal security attacks for a network that incorporates remote workers. Progent can deploy online, automated cybersecurity inventory scanning for quickly and economically detecting a wide variety of security gaps that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by security experts with advanced certifications including CISM, ISSAP, and GIAC, can help your business to audit your processes and policies and review your IT architecture to enable you to design top-level protection for your an at-home workforce.
Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and restoring critical information in order to avoid data loss and minimize restoration time and effort in the event of storage problems due to equipment breakdowns, software glitches, human error, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for remote workers must address multiple types of user-owned endpoints. Progent can provide fast remote access to consultants familiar with a broad range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision circumstances that require a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can help you to produce, document and test a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager features a unified platform for protecting critical data by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and software. Remote endpoint devices can be personally owned or business owned. Network administrators managing the endpoint devices of telecommuters can utilize Intune to provision and authenticate apps on devices, push patches and certificates, set up policies for accessing information and resources, manage passwords, create VPN tunnels, control how home-based workers share information, set up threat defense, verify compliance, and wipe sensitive information from lost, stolen or deactivated endpoint devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS endpoints. To find out about Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint computers of your teleworkers, refer to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that helps network managers to keep off-premises endpoint devices current and secure. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual software delivery platform for identity control, application management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Key features of Workspace ONE include fast over-the-air deployment of new laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud products. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Madison, Wisconsin business, phone
An index of content::
Q and A about Microsoft Certified Professional Subcontractor Jobs
Q and A about Computer Consulting Remote Support Jobs
To see replies to common questions about becoming employed by Progent, go to Employment at Progent Questions and Answers.
Top Rated SCCM 2012 Windows 2010 Provisioning Network Consultant
SCCM 2012 Asset Inventory Support and Setup
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Citrix XenApp Online Consulting
Citrix Virtual Application Delivery Engineer
Progent's Citrix-certified consultants can help your business to plan, install, administer, and support a virtualized Windows application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to manage and maintain an off-site datacenter that features high availability, advanced security, and rapid disaster recovery.
24x7x365 Linux Network Monitoring Technical Support
24/7/365 Linux Network Monitoring Online Troubleshooting
Nagios and MRTG are powerful, license-free monitoring tools that operate on Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-platform networks where Linux and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to monitor network services such as POP3, HTTP, SSH, and PING. MRTG allows you to track the traffic through SNMP network appliances including processors, routers, and switches. Progent's network integration consultants can show you how to use both these programs to tune and repair your system.
Online Microsoft Office 365 Training Engineer
Live Online PowerPoint Learning
Progent's webinars provide small businesses the cost savings, convenience, and versatility of web-based seminars and the proven training methods of expert teachers who use advanced collaboration software to emulate real-time, interactive learning environments. Progent offers remote education for key desktop applications including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Outlook: Dynamics business accounting and management solutions including Microsoft Dynamics GP; plus other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Consult Virtual Server Private Cloud Hosting
Private Cloud Hosting for Virtual Data Centers Consultancy
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest level of availability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon proven virtualization techniques that enable small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
CISSP Certified Network Consultants
After Hours Consult CISSP-ISSEP Cybersecurity
Progent's CISSP-certified network security consultants can help organizations of all sizes with any aspect of information system security. Progent can help create efficient security systems that protect a small office against modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing network resources spread across multiple physical sites and various clouds.
Hyper-V 2016 PowerShell IT Consultants
24/7 Windows Server Hyper-V 2016 Management Configuration
Hyper-V 2016 incorporates key features initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration plan, educate your IT management and support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers the highest possible business value.
Great Plains Network Engineer
IT Services Dynamics GP Power BI
Progent can help you prepare and implement an efficient migration to Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce productivity interruption by creating and following a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce programs that work seamlessly with Dynamics GP.
Microsoft Office 2000 Network Support Company
Microsoft Windows Computer Consulting
Progent's pricing model is to charge for online support and on-site help by the minute. As a result, you owe only for delivered services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no startup charge and asks no retainer for services provided during regular working hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids big bills for fast fixes so you won't be forced to permit simple problems to stay unaddressed.
SCCM Software Inventory Remote Technical Support
24x7 SCCM Site Hierarchy Specialist
System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health reporting, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Cisco VPN Online Consulting
24 Hour Remote Access Support and Integration
Cisco's security and remote access products for small businesses provide a comprehensive range of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that align best with your company objectives.
Juniper SRX220 Router Security Companies
Juniper SRX Series Firewall Firewall Setup
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
24-Hour Microsoft SMS Support and Integration
Emergency SMS Server 2003 Upgrade Consultant Services
Progent’s Microsoft-certified experts offer small and medium size companies world-class consulting services for Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration management. Configuration Manager 2007 is the new name for the update management platform previously called SMS Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent’s certified consulting professionals can help you use SMS Server or Configuration Manager economically for automated OS and application software installation, security patch control, application metering, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to Configuration Manager 2007.
Service Reports Technology Consulting Services
Professional Service Database
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or small service organizations who provide scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation sent by every consultant to every customer. The discipline of detailing and organizing support records allows more effective service and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who won’t release vital service information.
Online Wireless Site Survey Consultants
WLAN Site Survey Remote Support
Progent’s Wireless Site Survey makes it easy to design and implement a wireless LAN adapted to your facilities, providing you a WLAN that delivers the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Setup and Support Aironet Wave 2 Wi-Fi AP
Online Support Services Aironet 700 Access Point
Progent's Cisco CCIE-certified wireless network consultants offer online or onsite integration and debugging services to assist you to design, configure, update, tune, administer and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your specific office layout, building structure, and expected network traffic.
24/7 Specialist VMware VirtualCenter
VMware vCenter Server Consultancy
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud tools for managing private and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.
Support and Help Microsoft ISA Server
Internet Security and Acceleration Server On-site Technical Support
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can help you to design, deploy, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company requires.
Award Winning Amazon MWS integration Design Firms
Amazon Marketplace Web Service programming Programming Firms
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Computer Consulting Microsoft System Center Operations Manager
Comprehensive Event Management Technical Support Services
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft certified IT support professionals. With Progent's affordably priced IT support packages, mid-size businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize business information systems world-class availability, security and performance.
Remote Support Services Dynamics GP/Great Plains
Great Plains Migration Online Consulting
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics solution that unifies data and processes throughout your business, communicates easily with other applications, and brings together workers, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Dynamics GP/Great Plains 2010.
Services Linux Online
Professionals Linux Remote
Progent provides nationwide urgent help and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft products. Online IT help provides optimum return for your IT budget by preserving user efficiency and limiting the hours charged for computer repair services. Sophisticated remote access technology and experienced service specialists and engineers allow Progent to solve most network problems without wasting time and expense by going to your site. In most of situations your IT issues can be remediated over the phone or via a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security specialists to help you with the toughest network problems.
Power BI Dashboards Development Companies
Power BI and Oracle Contract Programming Firm
Progent's Power BI experts can help your business to design, install, manage, update or debug your Power BI business analytics solution. Progent can also assist you to organize your source data for Power BI visualizations. Progent can assist you build and administer a local, cloud, or hybrid environment for Power BI.
Remote Support Shared Helpdesk
Supplemental Help Desk On-site Technical Support
Progent's Microsoft authorized Consultants provide several service programs to help mid-size and large businesses create an efficient and productive internal Network Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk software packages available and decide what products might be too costly, miss key functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk team for special tasks or to substitute for absent or indisposed workers.
Catalyst Switch LISP Onsite Technical Support
Catalyst Switch VLAN Computer Engineer
Progent's Cisco-certified CCIE consultants can help organization to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move efficiently from outdated switches to current models.
Mac Phone-based Services
Services OS X Online
Progent provides national online help and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft technology. Progent's consultants can provide Mac users a range of services such as desktop support, migration to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online network consulting offers optimum return for your information technology dollar by extending client productivity and limiting the hours billed for network repair services. Sophisticated remote support tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network problems without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security professionals to help you with the most challenging system issues.
Cisco and Microsoft Certified Experts Microsoft Azure cloud migration Contract Programming
Azure VHD Consulting Services
Progent can assist you with any aspect of Microsoft Azure integration including requirements analysis, prerequisites evaluation, system architecture, pilot testing, implementation, automated administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based resources.
MetroCluster Switch Integration Professionals
Professional NetApp MetroCluster Troubleshooting
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to provide fast, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles apart from each other. Progent's team of seasoned network consultants can assist your business to plan, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing help with tasks like assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your DR system to verify adherence with industry standards and regulatory requirements.
Aironet Wireless Access Point Technology Consulting Services
Aironet 4800 Access Point Specialist
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite integration and debugging services to help you to plan, implement, update, optimize, manage and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless access points to work with your unique workplace design, construction, and expected network traffic.
24 Hour Small Business Managed IT services Engineer
Services ProSight Remote IT Management
Progent's ProSight family of managed services are geared to offer businesses who have minimal in-house IT administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Advantages of the ProSight line of managed IT services include predictable IT maintenance costs, automation of routine administrative tasks, continual adoption of new technology, graceful transition from legacy technology to current solutions, close fit between computer technology with business objectives, guidance from seasoned network experts, and freeing up management to concentrate on business issues instead of ever-changing computer technology.
Wisconsin Network Consulting Services
California Computer Outsourcing Consultant
Progent’s National Support Center offers nationwide remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service engineers provide telephone support and remote secure computer access to troubleshoot and repair network problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to competent experts as needed.
Microsoft AD Engineer
Specialists Microsoft AD
Microsoft Windows Active Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Premier consultants are experts in planning, integrating, and maintaining sophisticated Enterprise Active Directory projects. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production AD systems, and fixing failed configurations of AD and Active Directory-integrated programs.
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