Oklahoma CIty At Home Workforce Solutions Support and Consulting
Solution Planning, Setup, Management and Call Center Consulting and Support Services
Expanding your remote workforce can have a significant impact on IT infrastructure, security, and company processes. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Oklahoma CIty company to select the appropriate technologies and follow leading practices in creating and operating a secure virtual solution for telecommuters that promotes teamwork and returns top value. Progent offers services ranging from as-needed expertise for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can assist Oklahoma CIty, Oklahoma organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Setting up the network infrastructure needed to support a remote work environment can be particularly complex if you have to manage a mix of personal equipment like desktop computers and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering online support for both outdated as well as current IT products in virtual office solutions allows you to make efficient use of your available network infrastructure and provides you with ready access to expertise for implement necessary upgrades. Services available from Progent to assist your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology allows you to create a safe tunnel for authenticated at-home employees to access IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can assist you to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a telecommuter to see and interact with a remote PC's desktop. This technology gives IT managers significant control over the computing environment of at-home employees and offers them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide expert online support for deploying home routers from all major vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can cause performance as well as security problems. Progent can help businesses to resolve these issues by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP integration assistance.
- Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company network. Business-critical applications might demand redundant Internet access in the event the primary connection breaks. Progent offers expertise for picking Internet service providers, picking appropriate service bundles, and setting up redundant Internet connections. See Internet access solutions.
VoIP Solutions for an At-Home Workforce
Extending the company PBX environment to accommodate remote users is vital to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can assist businesses of any size to design or maintain a telecommuter VoIP environment that delivers the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help organizations optimize their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and provide online deployment and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major technology companies enable online meetings, video conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your current conferencing environment and enhance the experience of your remote employees.
- Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and help you to tune your network architecture to run them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich ecosystem of productivity apps that create a cohesive user experience for exchanging data and ideas across a corporate network and on a wide range of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their first releases and can help your company to deploy these critical collaboration products to maximize the productivity of your at-home workforce.
SharePoint utilizes web sites to enable collaboration and knowledge delivery by providing policy-driven access to data, workflow, and tools for looking through company-wide business data. SharePoint enables you to build secure portals that permits at-home workers to view and update consolidated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint support services, visit SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, visit planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers anywhere can share them securely through a web browser. Provided with Office 365, OneDrive enables at-home employees to co-edit documents. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's support services for OneDrive, refer to Onedrive integration consulting.
Public Cloud Integration for At-Home Workers
Progent offers fast and affordable remote assistance for helping organizations to create, manage and troubleshoot cohesive hybrid network models that include physical data centers, at-home workers, branch offices, and cloud resources. Progent offers top-tier consultant for all types of cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters fix problems with cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for cloud services that enables you to utilize infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure offers over 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN tunnels. For details about Progent's consulting services for Azure, visit Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity applications and cloud services available on a subscription basis. Office applications and cloud services are marketed in a selection of plans designed for customers ranging from students and small offices to large corporations. Progent can provide fast and affordable remote access to consultants knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to evaluate the numerous subscription bundles available for Office 365 and deploy 365 apps for your remote workers in a way that delivers maximum business value. For details about Progent's consulting expertise for Microsoft Office 365, go to Microsoft 365 integration expertise.
Exchange Online is among the most widely used applications in Azure-hosted Microsoft 365 product product suite. Exchange Online offers the benefits of reduced spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local deployments of Exchange, enabling you to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide as-needed help to get you through challenging technical roadblocks and also offer end-to-end project management services to ensure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting services for Exchange Online, visit Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud arena and is the world's leading provider of cloud services. Progent can provide fast and economical online contact with cloud integration experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to build a high-uptime network model so your employees have a productive computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. To find out about Progent's expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform (GCP) is a leading collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your key apps cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and streamline access management for teleworkers with GCP Cloud Identity. Progent's consultants can also assist you to use GCP's unified management tools to administer and track your GCP environment. For details, visit Google Cloud Platform (GCP) integration services.
Help Desk Support for Telecommuters
A sudden, enterprise-wide changeover to a teleworker workforce, which might be activated by a pandemic or as an element of a disaster recovery/business continuity plan, can overstretch even the most efficient in-house Help Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services utilize Progent's nationwide network of online IT support experts along with world-class ticketing and follow-up software to provide an affordable, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 PC technical support from initial service requests through ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to check or update the status of their active tickets, add information, and append screenshots and relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT specialists to resolve complex problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service enables your business to supplement your current Support Desk staff by splitting delivery of Help Desk Call Center support services seamlessly between your regular support personnel and Progent's nationwide pool of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service uses a collaborative support model based on the leading professional services automation (PSA) platform for handling service requests and trouble tickets, establishing responsibility, monitoring progress, and producing management reports. To learn how Progent's Call Center Augmentation Services can enable your company to deliver best-in-class desktop support to your at-home workforce, visit Progent's Call Desk augmentation Services.
Security for Teleworkers
Remote workers commonly run their own computing devices and work in an unsecured space. This worsens their vulnerability to cyber attacks and calls for careful use of security appliances, remote monitoring, and the creation of security policies that adhere to leading practices. Progent's seasoned roster of certified cybersecurity experts can help you to plan, deploy and administer a compliant cybersecurity solution that guards critical information in IT networks that incorporate an at-home workforce.
- Firewalls allow companies to create a network environment that can be securely utilized by local users as well as by telecommuters, mobile users, suppliers, clients, and the public. Modern firewall appliances allow you to configure and manage different access rights to various groups of users and to expand your IT network and adjust your security profile as your business evolves and as cyber threats become increasingly complex. Progent supports both current and older firewall appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support expertise, refer to firewall support expertise.
- Online Endpoint Monitoring makes it possible to track the various computers utilized by at-home workers and either block or spot and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every protected endpoint device, monitoring all activity and utilizing advanced machine learning and full execution context to identify zero-day attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the infected device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even if they are not connected to the Internet. For details about ProSight Active Security Monitoring, visit remote endpoint security monitoring for telecommuters.
- Security Audits can evaluate the vulnerability of your information system to all types of external and local security attacks for a network that incorporates remote workers. Progent can run remote, automated cybersecurity analysis scanning for quickly and economically uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's security audit consulting services, which can be provided by data security professionals with top certifications including CISA, ISSAP, and GIAC, can help your business to evaluate your operations and governance policies and assess your IT infrastructure to enable you to design top-level security for your teleworkers.
Data Protection Solutions for Remote Workers
Data Protection involves backing up and restoring critical data in order to avoid data loss and minimize restoration time and effort in case of storage system problems due to hardware issues, programming glitches, operator error, malware, or other causes. Dependable data protection strategies can be particularly challenging to architect and manage in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must cover diverse kinds of personally owned endpoint devices. Progent offers quick online access to experts knowledgeable about a wide array of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, tablets and handhelds. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes granular recovery and centralized management.
- Disaster Recovery/Business Continuity strategies typically anticipate circumstances that call for a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity specialists can assist your company to produce, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager offers a unified environment for safeguarding corporate data by controlling local, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and securing mobile devices and applications. Managed endpoint devices can be user owned or business owned. Network admins managing the endpoint computers of telecommuters can use Intune to deploy and authenticate apps on managed devices, push patches and certificates, configure policies for accessing information and resources, manage passwords, create VPN tunnels, control how home-based workers share data, set up threat protection, ensure compliance, and erase corporate data from lost, stolen or deactivated endpoint devices. Intune runs with Apple iOS, Google Android, Windows, and macOS endpoints. For information about Microsoft Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, visit Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network administrators to keep off-premises endpoints up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a one-time purchase. Key features of VMware Workspace ONE include fast over-the-air deployment of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Oklahoma CIty, Oklahoma company, call
An index of content::
Forefront TMG 2010 Online Help
Forefront TMG Firewall Technical Support Services
Forefront TMG 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed Internet gateway that acts as a single-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Immediate Forefront Threat Management Gateway Network Consulting
Forefront Network Inspection System Technology Consulting Services
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, permits custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft consultants can help you to plan and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
24/7 Exchange 2019 Compliance IT Consultants
Exchange 2019 Edge Transport Server Help and Support
Progent can assist you in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring HLB; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Microsoft Operations Manager Help and Support
Biggest MOM 2007 Remote Troubleshooting
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
ASA Firewalls with Firepower Technical Support Services
Firesight Support Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized management of modern cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Windows Hyper-V 2016 Security and Compliance Setup and Support
Windows Hyper-V 2016 Private Cloud Setup and Support
Windows Hyper-V 2016 utilizes core technologies initially designed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a smooth upgrade plan, train your IT management and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Engineer Google Cloud App Migration
Google Cloud Security Professionals
Progent can provide cost-effective remote and onsite support to help companies to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Oracle RDBMS Expert Development
24-Hour Oracle Enterprise Manager Engineer
Progent can provide fast and affordable online access to an authorized Oracle database administration consultant or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also offers support for Streams replication technologies and Oracle Database Resource Manage.
Microsoft Solutions Framework Project Methodology Technical Support Group
Company-wide Standards for Best Practices installation and Administration
Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry background, at the forefront of network service, performing a broad variety of IT projects for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent instills in its support team. This guarantees that you get not just expert technical help, but also a consultant with proven approaches for applying technical knowledge to solve actual IT problems efficiently.
ISA 2004 Firewall Consulting Services
ISA 2004 Firewall On-site Support
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your company requires.
Solaris Upgrading
Solaris-Windows Upgrading
Progent can assist you to plan and execute a smooth transition from a Solaris-based information environment to a network powered by Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application experts can assist you to guard your data and reduce productivity discontinuity by designing an efficient transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of current infrastructure, transition planning and testing, Microsoft Exchange migration expertise, information and application software transition, and processor and mass storage migration and consolidation.
IOS Software Integration
ISR Routers Remote Support Services
Cisco has developed a full product line of routers including appliances built to provide the protection, performance, and availability demanded by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
24 Hour Contract Programmer Dynamics GP 2015 Excel Reports
Dynamics GP 2015 Azure Integration Consult
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud integration, works with the most popular smart phones and tablets, permits single sign-on with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the business value of your investment in this powerful product.
Consultant Exchange 2007 Server
Engineer Exchange 2007 Server
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server that are best aligned to your business goals.
UNIX Online IT Manager
UNIX Online Computer Services
Progent provides nationwide online help and consulting services for companies that operate UNIX, Linux, or Solaris environments or whose IT systems include a combination of UNIX and Microsoft products. Online technical support provides maximum return for your IT dollar by preserving user productivity and shortening the hours billed for network repair services. Advanced online access utilities and experienced technicians and consultants allow Progent to handle the majority of IT issues without wasting time and expense by going to your location. In most of cases your IT problems can be remediated by telephone or via a mix of phone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist with the most challenging network issues.
Microsoft Exchange Server 2016 Upgrade Remote Technical Support
Microsoft Exchange Server 2016 Migration Support and Help
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Cisco ASA 5500-X Firewall Consulting
Technical Support Services Cisco firewall IPS
Progent’s Cisco-Premier network experts provide experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Amazon AWS instances Design Firm
Development Firms Amazon EC2 security
Progent can provide cost-effective remote support to help businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
wireless IP phones and Cisco Unified Communications Manager Technology Consulting
Support and Integration Wi-Fi IP phone integration
Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are on the move within campus, hospitality, retail or other venues where management wants user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and optimize numerous key pieces of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and on-premises support to help your organization build and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Small Business WAP561 Consultants
Small Business WAP361 Integration Support
Cisco's Small Business series of APs are Linux-based devices engineered as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises configuration and troubleshooting support to help you to design, implement, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or architecture.
ISA 2004 Enterprise Edition Server Computer Engineer
24-7 Microsoft Proxy Server Engineer
Progent’s Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
MCSE Expert Certified Phone Support Computer Help
24x7x365 Information Technology Outsourcing Firm Indiana
If your business does not require immediate online help but you think you will require assistance with your information system in the near future, you can save time and expenses and guarantee that the right expertise will be available when you require it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or email information@progent.com.
Exchange 2016 Migration Planning Professionals
Microsoft Exchange Server 2016 Migration Network Consultants
Progent can assist you in all phases of your migration to Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.
SharePoint 2013 Office Web Apps Server Specialists
Computer Consulting SharePoint 2013 eDiscovery Center
Progent has been providing SharePoint support since the initial SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual jobs associated with your SharePoint 2013 deployment.
Power Query Integration Companies
Urgent Crystal Reports Development Firms
Progent can provide remote and onsite expertise to assist your organization with any facet of business intelligence (BI) reporting from debugging or enhancing reports to planning and deploying a comprehensive BI solution. Progent's management reporting experts can help your company to maintain your current reporting system, help you to upgrade reports and databases from a legacy reporting platform to a modern solution, and provide as-needed remote mentoring tailored to your individual requirements. Progent’s management reporting and analytics consultants offer experience in all popular BI reporting and visualization platforms such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Microsoft Exchange 2003 Upgrade IT Services
Exchange 2003 Remote Troubleshooting
Progent's Microsoft-certified engineers provide computer support and network consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include planning, deployment, documentation, onsite and remote technical support, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.
City Government Exchange Engineer
School District Consulting Services
Progent has extensive experience providing a broad range of remote IT consulting and emergency repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced online network consulting and has provided network support to clients in every state. Remote support saves travel expenses and solves problems faster than on-premises service calls.
IPsec VPN Cybersecurity Organization
IPsec VPN Security Audits
Progent provides small and medium size companies professional support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security strategy and select appropriate products from a variety of vendors to support your security objectives while staying within your spending limits.
Network Engineer Exchange 2013 Upgrade
Exchange 2013 Performance Tuning Support Services
Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.
Email Anti-fraud Intelligence Consultant Services
ProSight Email Data Leakage Prevention Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Internet Security and Acceleration Server 2006 Integration Services
Internet Security and Acceleration Server 2006 Online Help
Application Publishing with ISA Server 2006 provides greater control over intranet resources while enabling enhanced efficiency by making these resources accessible to legitimate remote users. ISA Server can guard corporate applications, services, and information throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to design, deploy, set up, and support ISA Server 2006 on your system so that your company benefits from a smart and affordable balance of protection, convenience, and speed.
Consultant Windows Server 2008 R2
Windows Server 2008 R2 Consulting Services
Microsoft Windows Server 2008 is a major advance in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can assist your company benefit fully from the improvements incorporated into Windows Server 2008 by providing consulting, technical support, education, temporary staffing, network monitoring, and security engineering expertise.
Windows 7 Wireless Support Services
Top Integration Windows 7 Training
Progent's certified consultants can assist your company to test
SMS Upgrade Outsourcing
Remote Troubleshooting SMS Server Migration
Progent’s Microsoft certified experts provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications quickly and reliably to specified workers, reduce software expense and adhere to licensing agreements by understanding usage profiles, enhance Windows security by improving your awareness of weak points and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by fully exploiting the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset tracking management including program and appliance inventory.
Troubleshooting Hybrid Office 365 integration
Largest Technical Support Services Office 365 and iOS
Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange components to reduce hardware costs and management overhead. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to help your small businesses to assess the benefits of Exchange Online, design a solution that aligns with your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.
On-site Technical Support Hybrid Office 365 and Exchange
Office 365 Exchange Online and on-premises Exchange Professional
Progent can assist you to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Juniper Junos os Security Tech Services
Juniper Junos Configuration Cybersecurity Contractors
Progent's Juniper Networks-certified network engineer can help you to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to enable your business to simplify the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
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