Expanding your at-home workforce can have a significant impact on network architecture, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Oklahoma CIty organization to select the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Oklahoma CIty, Oklahoma organizations to with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, data security, backup/restore solutions, and centralized management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote workforce can be especially challenging if you have to accommodate a combination of personal hardware like desktop computers and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's background providing remote support for both legacy as well as current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for making essential updates. Services available from Progent to help you to implement a high-functioning work-at-home ecosystem include:
IP Voice Integration for At-Home Workers
Expanding the corporate phone environment to accommodate remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with SMBs to server remote users. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can help organizations of any size to plan or maintain a remote VoIP environment that delivers the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses tune their current Cisco VoIP systems to handle an expanding at-home workforce.
Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your existing voice/video conferencing environment and enhance the engagement of your at-home workforce.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office families, offering a rich ecosystem of applications that deliver a cohesive user experience for exchanging information throughout a corporate network and on a wide selection of endpoint computers. Progent has delivered online consulting services for SharePoint and Exchange since their initial releases and can assist your company to configure these flagship collaboration products to maximize the effectiveness of your remote workforce.
SharePoint utilizes web entities to facilitate collaboration and knowledge sharing by providing policy-driven access to content, business processes, and tools for looking through enterprise-wide information silos. SharePoint permits you to build protected web portals that allows remote workforce to view and update consolidated corporate intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, visit SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, go to deployment consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues anywhere can share them safely via a browser. Included with Office 365, OneDrive enables at-home workers to jointly author documents. Revisions created offline are uploaded when you reconnect to the Internet. To find out about Progent's consulting expertise for OneDrive, see Microsoft Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent offers affordable remote support for helping organizations to build, manage and repair cohesive hybrid network models that include physical data centers, teleworkers, branch offices, and public cloud resources. Progent can provide expertise for all types of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix problems with cloud access, authentication, and security.
Azure is a popular platform for public cloud software and services that enables you to use infrastructure, servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure offers more than one hundred cloud-based services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent can also show you how to establish protected connections to Azure services for teleworkers by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of client productivity software and cloud services offered on a subscription basis. Microsoft apps and services are marketed in a variety of plans designed for users ranging from students and households to large enterprises. Progent offers fast and easy online access to experts familiar with Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the numerous subscription bundles offered with Office 365 and deploy 365 apps for your at-home workers to achieve maximum business value. For information about Progent's support services for Microsoft Office 365, visit Microsoft Office 365 consulting services.
Exchange Online is among the most widely used applications in Azure-hosted Office 365 product line. Microsoft 365 Exchange Online offers the advantages of lower spending for physical infrastructure, simplified management, on-demand scaling, high availability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with on-premises deployments of Exchange, enabling you to build hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for occasional assistance to get you past tough technical roadblocks and can also provide comprehensive project management services to ensure your teleworkers have easy and secure access to your Exchange Online environment. To learn Progent's expertise for Office 365 Exchange Online, go to Office 365 Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud market and is the world's top source of cloud services. Progent can provide quick and economical online access to cloud connectivity experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network model to make sure your employees have a consistent computing experience whether they are working from your headquarters, a branch office, at home, or on the move. For details about Progent's consulting services for Amazon AWS, see Amazon AWS consulting services.
Google Cloud Platform is a popular collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist you to extend your existing IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can assist you to set up VMs on GCP Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and streamline identity management for teleworkers with GCP Cloud Identity. Progent can also assist you to use GCP's management technology to control and monitor your GCP ecosystem. For information, go to Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for Remote Workers
A sudden, company-wide transition to a telecommuter business model, which could be driven by an epidemic or as a component of a disaster recovery process, can overstretch even a high-performing internal Call Center. Progent's Help Desk services allow organizations of any size to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) services.
Security and Compliance for Remote Workers
Remote workers commonly run their own equipment and work in an unsecured space. This worsens their exposure to cyber threats and demands judicious deployment of security appliances, remote security monitoring, and the creation of policies that follow leading practices. Progent's seasoned team of certified data security professionals can assist your business to plan, implement and administer a modern security environment that safeguards critical information in networks that incorporate an at-home workforce.
Data Protection Solutions for At-Home Workers
The field of Data Protection involves saving and restoring vital data so as to prevent data loss and minimize recovery time in the event of storage failures resulting from equipment issues, software hiccups, human error, cyber attack, or other causes. Reliable data protection strategies can be particularly difficult to design and maintain in hybrid environments that combine local data centers, cloud resources, and at-home workers.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a centralized solution for safeguarding critical information by controlling on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Remote endpoint devices can be user owned or business owned. Network admins managing the endpoint computers of teleworkers can use Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for permission to access information and networks, manage passwords, create VPN connections, control how telecommuters share data, establish threat protection, verify security compliance, and erase sensitive information from missing, stolen or deactivated devices. Microsoft Intune can be used with Apple iOS, Google Android, Windows, and macOS endpoints. To learn about Intune and to find out how Progent can help you to use this platform to manage the endpoint computers of your telecommuters, refer to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that helps network managers to keep offsite endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management plus VMware's Horizon virtual application delivery platform for identity control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a perpetual license. Key features of Workspace ONE include rapid over-the-air provisioning of new laptops, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. To find out about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Oklahoma CIty, Oklahoma organization, phone