Expanding your at-home workforce may have a significant effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Richmond company to select the appropriate tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers support services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Richmond, Virginia businesses to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed to support a remote workforce can be particularly complicated if you must accommodate a combination of worker-owned equipment such as PCs and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's background providing online help for both outdated and current IT products in virtual office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for implement necessary upgrades. Services offered by Progent to assist you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network technology makes it possible to create a secure connection for authenticated at-home employees to use IT resources situated at your company datacenter or in a public cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center computer's desktop. This provides network managers significant control over the digital environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier online consulting for configuring routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by families and visitors, are commonly used by at-home employees to access their Internet router for work. This can create throughput and cybersecurity problems. Progent can assist you to mitigate these problems by providing expertise that include Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity solutions affect the performance and availability of connections between at-home workers and the corporate network. Business-critical applications might demand redundant Internet connections in case the normal connection fails. Progent can provide expertise for picking Internet service providers, selecting sensible bandwidth and data volume offerings, and setting up redundant Internet access. See Internet access solutions.

VoIP Integration for an At-Home Workforce
Extending the company phone system to accommodate remote users is vital to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX platforms are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of any size to design or maintain a telecommuter IP voice environment that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. Unified Communications Manager manages additional combined media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver online configuration and debugging expertise.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing products from leading technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both local users and at-home workers. Many companies use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to manage your existing voice/video conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to optimize your network architecture to run them.

Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich environment of productivity apps that create a consistent user interface for sharing information across a corporate network and on a broad range of endpoint devices. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their original releases and can assist your company to deploy these flagship collaboration platforms to optimize the productivity of your at-home workers.

SharePoint Server Integration Consultants for Remote WorkersSharePoint uses web sites to enable collaboration and information sharing by offering policy-based delivery of content, workflow, and utilities for searching through enterprise-wide business data. SharePoint allows you to create protected portals that allows remote workforce to see and edit consolidated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, go to SharePoint integration and development expertise.

Exchange Deployment Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to planning and configuration consulting for Microsoft Exchange Server.

Microsoft Onedrive Integration Experts for At-Home WorkersOneDrive is Microsoftís collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues anywhere can retrieve them securely through a web browser. Included with Microsoft 365, OneDrive allows home employees to co-author documents. Revisions made offline are synced when you go back online. For details about Progent's support services for OneDrive, refer to Microsoft Onedrive configuration experts.

Cloud Integration for At-Home Workers
Progent can provide affordable online support for helping organizations to create, maintain and optimize integrated network models that incorporate physical data centers, teleworkers, branches, plus cloud services. Progent offers top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve problems with public cloud access, authentication, and cybersecurity.

Azure Integration Services for TeleworkersMicrosoft Azure is a leading family of public cloud software and services that allows you to use infrastructure, servers, and critical apps hosted on Microsoft's massive cloud. Microsoft Azure includes over one hundred cloud-based services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent can also help you establish secure connections to Azure for teleworkers by setting up and debugging firewall appliances and VPN tunnels. To find out about Progent's support services for Azure, refer to Microsoft Azure expertise.

Microsoft 365 Integration Services for TeleworkersOffice 365, now called Microsoft 365, is Microsoft's popular family of business productivity applications and cloud services offered by subscription. Microsoft apps and cloud services are provided in a selection of plans designed for users ranging from students and households to large enterprises. Progent can provide quick and easy online access to consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the numerous subscription plans available for Office 365 and deploy 365 applications for your remote workers in a way that delivers top business value. To learn about Progent's expertise for Microsoft Office 365, see Microsoft 365 integration support.

Office 365 Exchange Online Integration for Remote WorkersOffice 365 Exchange Online is one of the most popular cloud-based applications in the Office 365 product line. Office 365 Exchange Online provides the advantages of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate smoothly with local deployments of Exchange, allowing you to create hybrid cloud/onsite information systems. Progent's Exchange consultants can provide as-needed help to guide you through tough technical bottlenecks and also offer end-to-end project management outsourcing to make sure your remote workers have convenient and safe access to your Office 365 Exchange Online deployment. To find out Progent's consulting services for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and troubleshooting consulting.

Amazon AWS Integration Services for At-Home WorkersAmazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's biggest source of cloud services. Progent can provide quick and affordable online access to cloud connectivity consultants who can assist your business to design, deploy, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to create a high-availability network model to make sure your employees have a consistent computing experience regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For information about Progent's support services for Amazon AWS, see Amazon AWS consulting support.

Google Cloud Integration Services for TeleworkersGoogle Cloud Platform (GCP) is a leading collection of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to extend your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your key apps cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent can assist you to set up VMs on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and simplify identity control for remote workers with Google Cloud Identity. Progent's experts can also help your organization to use GCP's unified management tools to administer and track your Google Cloud ecosystem. For information, see Google Cloud Platform consulting services.

Help Desk Call Center Support for Remote Workers
An emergency, organization-wide changeover to a telecommuter workforce, which could be activated by an epidemic or as a component of a disaster recovery plan, can overwhelm even a high-performing in-house Support Desk. Progent's Help Desk services allow organizations of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center team.

  • Progent's Standard Help Desk Call Center services utilize Progent's extensive network of online IT support specialists along with world-class trouble ticketing and follow-up software to offer an affordable, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC support from service requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to check or revise their current tickets, enter information, and upload screen captures or relevant files. Support services are provided at a substantial discount off Progent's ordinary Level 1 technical service charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 support specialists to resolve complex problems. For more information, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
  • Progent's Help Desk Call Center Supplemental Service enables your business to supplement your existing Support Desk organization by splitting delivery of Help Desk services transparently between your in-house support personnel and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service is based on a co-sourcing support model utilizing the leading professional services automation tool for handling help requests and ticketing, assigning responsibility, tracking progress, and producing management reports. To find out how Progent's Help Desk Call Center Supplementation Services can help your business to deliver world-class IT support to your from-home workers, refer to Progent's Help Desk Call Center augmentation Services.

Security for Teleworkers
Remote workers commonly run their own equipment and work in an unsecured space. This increases their exposure to cyber attacks and requires careful deployment of firewalls, remote security monitoring, and the enforcement of security policies based on leading practices. Progent's seasoned team of certified cybersecurity professionals can assist your company to plan, deploy and manage a modern security solution that safeguards sensitive data in IT networks that incorporate an at-home workforce.

  • Firewalls allow companies to create a network that can be safely utilized by on-premises users as well as by at-home workers, mobile users, vendors, customers, and other stakeholders. Modern firewall devices allow you to configure and control different access rights to different classes of users and to scale your network and adjust your security as your company evolves and as cyber threats become increasingly complex. Progent supports both current and legacy security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, visit firewall integration and support services.
  • Online Endpoint Security Monitoring makes it easy to watch over the disparate devices utilized by at-home workers and either block or identify and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint device, watching all activity and utilizing state-of-the-art machine learning to identify new threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the infected endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoint devices stay secure even if they are disconnected from the Internet. For details about ProSight Active Security Monitoring, go to remote endpoint security monitoring for an at-home workforce.
  • Security Audits can assess the vulnerability of your network to all types of outside and internal security attacks for an environment that includes teleworkers. Progent can run remote, automated cybersecurity inventory software for rapidly and economically uncovering a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment experts, which can be provided by security professionals with advanced certifications including CISA, CISSP, and GIAC, can help your business to audit your procedures and policies and assess your WAN architecture to enable you to design the highest level of security for your teleworkers.

Data Protection Solutions for Telecommuters
Data Protection covers backing up and recovering critical information so as to avoid data loss and reduce recovery time and effort in case of storage system problems due to equipment breakdowns, programming glitches, user error, cyber attack, or other causes. Dependable data protection strategies can be particularly challenging to design and maintain in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.

  • Backup/Recovery strategies for teleworkers must address multiple types of user-owned endpoint devices. Progent can provide fast remote access to experts knowledgeable about a wide array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision scenarios that require a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can assist you to create, document and test a DR/BC strategy that addresses the process of switching to telecommuting.

Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager offers a unified platform for safeguarding critical information by managing onsite, mobile, and at-home endpoints.

Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Managed endpoint computers can be personally owned or business owned. Network administrators managing the endpoint computers of at-home workers can utilize Intune to provision and validate applications on devices, push updates and certificates, set up rules for permission to access information and networks, manage passwords, create VPN connections, determine how teleworkers share information, establish threat protection, verify compliance, and erase sensitive information from lost, stolen or decommissioned devices. Microsoft Intune can be used with iOS, Google Android, Windows, and macOS/OS X endpoints. For information about Microsoft Intune and how Progent can assist you to use this platform to manage the endpoint computers of your teleworkers, refer to Intune telecommuter endpoint management consultants.

VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network managers to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for access control, application management, and configuration management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment via a perpetual license. Key features of VMware Workspace ONE include rapid remote deployment of out-of-the-box notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud services. To learn about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Richmond, Virginia organization, call 1-800-993-9400 or refer to Contact Progent.

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  • Online Support Services Core Routers
    Cisco Certified Experts 500 Router Configuration

    Cisco has designed an extensive array of routers including appliances built to provide the security, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.

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  • Microsoft System Center Operations Manager Computer Engineer Remote Network Monitoring On-site Technical Support
  • Microsoft Teams PBX integration Professional Consultant Services Microsoft Teams work from home
  • Microsoft Windows 7 Configuration Support Services Windows 7 Evaluation

  • Remote IT asset management Consult
    network infrastructure documentation management Consultancy

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.

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  • Microsoft and Apple Technology Providers Best Microsoft Exchange Specialists
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  • Computer Consultant Microsoft GP/Great Plains
    Microsoft Dynamics GP Computer Consultant

    Progent can help you prepare and execute a smooth move to Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce productivity interruption by designing and following a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.

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  • Cisco Virtual Private Network Computer Consultants
    Emergency Cisco Certified Experts Remote Access Online Help

    Cisco's security and remote access technology for small businesses offer a complete range of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that fit most closely with your business objectives.

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  • Microsoft GP/Great Plains Professional
    Great Plains Integration Services

    Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that unifies information and processes throughout your company, communicates easily with other solutions, and brings together employees, customers and vendors regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.

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  • Online Support Services Colbolt Linux Redhat Linux Troubleshooting

  • 24/7 NetBSD Integration Companies
    BSD Repairing

    Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single source to show you how to create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

  • Online Support Services Microsoft Windows 8.1 Migration Windows 8.1 Client Hyper-V IT Consulting Services
  • ProSight Automatic Patch Management Consultants ProSight Remote Server Management Remote Consulting

  • Top Postini Consultant
    Design and Installation Antispam

    E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by offering continually updated spam and virus blocking, policy management, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, management and analysis tools as well as outgoing email filtering to help you repair your e-mail system and define and enforce company security policy.

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  • Cisco Certified Expert Fault Tolerant OSPF Configuration Engineer
    Engineer Redundant Branch office Connectivity

    Progentís non-stop inter-site connectivity and fault tolerant system infrastructure professionals can help small companies create zero-downtime Interoffice connectivity via fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide economical 24x7 interoffice connectivity.

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    Integration Support SCVMM 2012 XenServer

    Progent can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment to make sure you get the highest possible return on investment.

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  • Richmond Offsite Workforce Voice/Video Conferencing Systems Assistance Richmond, CA Offsite Workforce Richmond Consulting - Video Conferencing Solutions Consultants

  • SharePoint Server 2003 Specialists
    Emergency Online Support Services Microsoft Office SharePoint Server 2003

    Progentís Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and data. Microsoft SharePoint provides a central spot for your workers or customers to access, organize, share and manipulate relevant information, documents, and applications and to interact with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information theyíve developed in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint consultants can help your organization to support your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    Contract Cisco Consulting Contract Job

    Progent is seeking a range of on-staff employees including solutions-driven MCSEs; system consultants who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile access, wireless networking, high-availability environments, disaster recovery planning, data preservation, and virtual servers. Progent is also looking for desktop support experts, off-site service specialists, and CISSP or CISA certified security professionals. Progent is also hiring experienced managers and administrators who can perform effectively in Progent's dynamic, virtual office model. Progent contracts freelance professionals with proven expertise and field background in high-demand IT areas outside Progent's main technical focus. Our Experts Team hires independent consultants who offer advice and programming support for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer world-class help in areas such as telecommunications, web site design, Electronic Data Interchange, web commerce, or database management. Independent consultants premier by Progent cooperate with Progent's full-time consultants to provide end-to-end solutions for small and midsize company networks.

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  • Small Business WAP561 Onsite Technical Support
    Top Quality Small Business 500 AP Information Technology Consulting

    Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi Access Points.

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    wireless IP phones and Cisco Unified Communications Manager Technology Consulting

    Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are mobile within campus, warehouse, retail or other environments where IT management requires portable phones that offer more administrative control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Integration of Cisco's wireless VoIP phones typically requires that you configure and optimize many key pieces of your Wi-Fi environment including wireless access points, switches, wireless LAN controllers, and call management software. Progent's certified consultants offer online and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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  • Amazon S3 backup Development Firms
    Amazon AWS hybrid cloud integration Designer

    Progent offers cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional support to help you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.

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  • ProSight Server and Desktop RMM Computer Engineer
    Server Monitoring Engineer

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the health of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to disrupt productivity.

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  • SCCM 2016 On-site Support Top Ranked IT Consulting System Center 2016 Operations Manager

  • Technology Consulting Services Microsoft CRM
    Microsoft CRM Technology Consulting Services

    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help improve selling success and offer consistent, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.

  • SCDPM 2016 Support Outsourcing Data Protection Manager 2016 Backup and Restore Technology Consulting
  • SCVMM Migration Remote Support Microsoft Experts SCVMM 2012 NVGRE Gateway Remote Support Services
  • SMS Server 2003 Upgrade Configuration Computer Consulting SMS Server Upgrade
  • SQL Server 2012 IT Consulting Richmond Virginia Richmond Virginia Remote SQL 2014 Server Administration
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  • Award Winning Internet Security and Acceleration Server 2006 On-site Support
    ISA 2006 Firewall Consult

    Microsoft ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you plan, cost-justify, test, implement, configure and manage the Standard or Enterprise edition of ISA Server 2006 on your network.

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  • At Home Employees Endpoint Management Consultants
    At Home Workforce Endpoint Management Specialists

    Progent can assist small and mid-size organizations to deploy centralized endpoint management solutions for maintaining endpoint devices used by offsite workers.

  • Sun Solaris Upgrade Help Solaris Upgrade Help
  • Offsite Workforce Richmond Consultants - Integration Solutions Consulting Richmond, CA, U.S.A.
  • Support and Help Cisco ASA 5500-X Firewall Troubleshooting Firepower Management Center
  • System Center 2016 and Skype for Business Integration IT Consultants System Center 2016 and SQL Server Technology Consulting Services
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  • System Center Operations Manager Online Help Data center Monitoring Troubleshooting

  • Microsoft Windows Server 2012R2 Consultant Services
    Urgent Windows Server 2012R2 Security Technical Consultant

    Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support team, develop a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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  • Technology Professional Exchange 2007 Server Exchange 2007 Edge Server Remote Troubleshooting

  • Windows Server Hyper-V 2016 Linux Support and Help
    24-7 Consulting Windows Hyper-V 2016 Failover Clusters

    Windows Hyper-V 2016 incorporates key features initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-centric or hybrid deployment, create and execute a smooth upgrade plan, educate your IT management and technical support staff, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.

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  • Telecommuter Services Computer Consulting Telecommuting Technical Support
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  • Top Cisco Engineers Work From Home Job Microsoft MCP Contractor

  • ProSight Virtual Hosting Professionals
    Technology Professional Private Cloud Hosting for Virtual Data Centers

    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's servers in a solution that gives the highest degree of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

  • UNIX Migration Consultant Solaris to Windows Migration Consulting
  • UNIX, Windows Services UNIX, Windows Consulting

  • Onsite Technical Support Fault Tolerant EIGRP Network
    Help and Support Automatic Fail-over

    Progentís high availability interoffice connectivity and fault tolerant network connection consultants can help small organizations achieve fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progentís CCIE engineers can design and deploy high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.

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  • Computer Consulting SharePoint and Mac
    After Hours Consulting Outlook for Mac

    Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows users.

  • Urgent SQL Server 2019 on Linux Help and Support SQL Server 2019 on Linux Configuration
  • Urgent Small Business Computer Consulting Firms Microsoft Office System Microsoft Office System Configuration Services

  • SharePoint 2013 eDiscovery Center Remote Technical Support
    SharePoint 2013 Migration Integration Support

    Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks associated with your SharePoint 2013 migration.

  • VMware NSX Disaster Recovery Technology Professional VMware NSX Disaster Recovery Consultant
  • VMware vRealize Orchestrator vRO Consultants VMware Site Recovery Manager Testing Services
  • Virtual Helpdesk Professional Shared Helpdesk IT Services
  • Windows Server 2012 R2 Consulting Services Setup and Support Windows Server 2012 R2 Hyper-V Virtual Switch
  • Windows Server 2019 with Linux On-site Support Windows Server 2019 Windows Time Service Consulting Services

  • Services Peppercon eRIC
    Top Peppercon eRIC Services

    Remote server management cards give IT managers full control of a server without the need for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

  • Windows Server Essentials Backup Consult Windows Server Essentials and Office 365 Professionals
  • Windows Training Urgent Router Skills Transfer
  • Windows desktop virtualization Consultant Services Citrix HDX Support

  • 24x7 Juniper NetScreen 5200 Firewall Consultants
    NetScreen Cybersecurity Firms

    Progent's Juniper-certified NetScreen engineer can assist you to install and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-technology environments.

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