Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Progent is a pioneer in cost-effectively delivering enterprise-class network help to small businesses. Progent's achievement in handling the IT service requirements of the chronically underserved small business market is the combined outcome of major technical and operational breakthroughs that have removed much of the traditional expenses out of administering network service, injected unprecedented technical expertise into the support system, and dramatically streamlined the repair process.
Microsoft Windows Server Update Services allows IT administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, IT personnel can completely and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Before Progent's MOM-based solution, system problems were handled reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent can now address server troubles before they grow to be critical enough to impact network uptime. Because of MOM, Progent can resolve incipient problems before customers suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, security and performance.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent offers three essential kinds of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft experts offers your clients convenient access to a dependable technical group with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive image as a solid contributor to business productivity. Progent's target is to resolve and not merely record problems.
If you are producing UNIX or Linux software on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide full-service information technology outsourcing that frees you to concentrate on your area of high-value expertise without the constant distraction of managing your business network. By using smart server monitoring and by providing online and in-person assistance when your business needs it, Progent offers an affordable alternative for maintaining an information network that features high availability, protection, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring services, and Help Desk Call Center support.
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing SCOM environments and can provide organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to remediate serious issues detected by Microsoft SCOM 2012.
The Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies mastery in information system security auditing. Certified by ANSI, the CISA accreditation requires that candidates pass an extensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the fields of information systems audit process, information technology administration, network assets and architecture ROI, IT service delivery, protection of information assets, and business continuity preparedness.
Progent's management team consists of seasoned veterans with decades of experience delivering computer consulting, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to global enterprises. Great support requires great people, and Progent is proud to have assembled a management staff able to provide customers with the top service value available anywhere.
Progent's Microsoft-certified consultants can help you to enhance your desktops from 32 to 64 bits. Progent can help your company to understand the risks and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade process that reduces business disruptions, and provide inexpensive, professional online support to assist your organization to install 64-bit PC desktop operating systems and application programs on your existing computers.
Progent is one of the most experienced network consulting companies for designing email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server 2000 for common scenarios including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while supporting increased productivity by making these resources accessible to authorized remote or mobile users. ISA Server can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your business achieves a smart and economical combination of security, productivity, and speed.
MS Office Communications Server delivers IM and Real Presence as part of a scalable, world-class solution featuring advanced protection, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-manage, fault-tolerant IM platform. Successful deployments of Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the benefits of Microsoft Office Communications Server across your whole corporation.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent offers two ultra-affordable service packages intended to allow small companies to receive an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your network from outside your firewalled perimeter to determine possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from a secure machine inside your company firewall to uncover the risk to internal assaults. The two security inventory packages are configured and run from a protected external location.
Progent's wireless site survey services make it easy to plan, implement and debug a Wi-Fi LAN customized for your environment, offering your business a WLAN that has the reception, performance, density, data protection, and roaming ability your business requires.
MS Communications Server provides IM and Real Presence as part of a scalable, world-class solution featuring advanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-administer, highly available solution. Successful deployments of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the skill needed to deliver all the benefits of Microsoft Office Communications Server throughout your whole organization.
Progent's Microsoft-certified consultants can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit desktop computing, design an efficient migration process that minimizes business interruptions, and offer inexpensive, professional online support to assist your organization to configure 64-bit desktop software and application programs on your existing computers.
For mid-size businesses who need IT consulting services, Progent can deliver an array of alternatives including on-site service, remote assistance, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staff augmentation, site relocation services, application programming, and professional consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert onsite support for fixing network issues rapidly and economically.
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cisco's Meraki MS family of switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to assist your company to plan and deploy an efficient network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, define policies to ensure security, create and test a disaster recovery strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Progent's certified engineers can help you to evaluate Windows 7 to confirm application compatibility and to check its speed and reliability running with your applications. Progent's consultants can also help you to evaluate the potential business value of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a your current release of Microsoft Windows.
Progent's Cisco-Certified network experts provide experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progent's Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
important features of Microsoft Dynamics GP/Great Plains accounting include a modular design that lets you buy just the components you require, a standards-based foundation based on Microsoft technologies to protect your investment and provide a highly interconnected environment, advanced reporting services that allow you to monitor all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to business information, the ability to integrate data from virtually any db software or workstation application into Microsoft Dynamics GP, and an open architecture that makes it easy to develop specialized programs. Progent can show you how to configure and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business management solution.
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is designed to assess your company's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to collect information about your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient security and backup/recovery environment that reduces your exposure to ransomware and meets your company's requirements.
Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious problems detected by SCOM 2012.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of critical business processes to bring products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from as-needed guidance to solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
Progent's team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, at the front lines of IT service, performing a wide variety of IT tasks for a large mix of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical skills, but also a support engineer with field-tested methods for using technical knowledge to resolve real-world network problems efficiently.