Additional Topics of Interest

Emergency Small Business Consultants
Small Company Troubleshooting

If you have a company IT system with 10 to 50 network users, Progent's IT outsourcing services free your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to high-quality network expertise. By delivering IT support service when you need it, offering advanced expertise for critical applications, offering value-added support such as automated server monitoring, and billing only for services you use, Progent gives you an affordable way for optimizing the business value of your small office network. Progent is the intelligent way for small organizations to build and support a robust and safe information network and to have fast access to the skilled support ordinarily restricted to enterprises who are able to afford a sizeable internal IT group.

wireless IP phones and Cisco Unified Communications Manager Integration Support
wireless IP phone security Technology Consulting

Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

ProSight Remote Desktop Management Specialists
Top Rated ProSight Server and Endpoint Management Remote Technical Support

ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt productivity.

Service Reporting Integration Services
Service Reporting Online Support

Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service firms who provide scant documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by each consultant to each customer. The discipline of detailing and organizing service records results in more efficient support and avoids a slew of common problems such as when a service customer is effectively held hostage to a consultant who wonít release vital service information.

Consultants Telecommuter Network Infrastructure
24x7x365 At Home Workers Network Infrastructure IT Consultant

Progent can assist small and medium-size businesses to design, deploy and debug the network infrastructure to support a remote workforce.

Security Contractor Solaris
Sun Solaris Security Companies

If your company operates a Sun Solaris network or a multi-OS network, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security areas such as security management procedures, security design and strategies, connection management products and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that information security managers are required to master. These certification provide IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver world-class security support and engineering help.

Amazon EC2 instances Developer Firms
Amazon S3 backup Development Company

Progent can provide affordable online consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.

Symantec Network Intrusion Penetration Testing
Firewall Security Contractor

For smaller businesses, network security and compliance is excessively complex to stay ahead of but too risky to overlook. The world's largest enterprises have been hacked, and the leading cloud services have on occasion been knocked out. It looks like there's no place to run. Progent makes it economical for small and midsize organizations to implement vital IT security projects successfully by offering the advantage of billed time to the nearest minute without any minimum charge for remote support. You can have access to a world-class information consultant to deliver just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.

Windows 7 Migration Information Technology Manager
After Hours Microsoft Windows 7 Professionals

Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help your company to administer, support, and repair computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring and alerts.