If you have a company IT system with 10 to 50 network users, Progent's IT outsourcing services free your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to high-quality network expertise. By delivering IT support service when you need it, offering advanced expertise for critical applications, offering value-added support such as automated server monitoring, and billing only for services you use, Progent gives you an affordable way for optimizing the business value of your small office network. Progent is the intelligent way for small organizations to build and support a robust and safe information network and to have fast access to the skilled support ordinarily restricted to enterprises who are able to afford a sizeable internal IT group.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt productivity.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service firms who provide scant documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by each consultant to each customer. The discipline of detailing and organizing service records results in more efficient support and avoids a slew of common problems such as when a service customer is effectively held hostage to a consultant who wonít release vital service information.
If your company operates a Sun Solaris network or a multi-OS network, Progent's CISM and ISSAP-certified consultants can assist your whole organization in a wide range of security areas such as security management procedures, security design and strategies, connection management products and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that information security managers are required to master. These certification provide IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver world-class security support and engineering help.
Progent can provide affordable online consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
For smaller businesses, network security and compliance is excessively complex to stay ahead of but too risky to overlook. The world's largest enterprises have been hacked, and the leading cloud services have on occasion been knocked out. It looks like there's no place to run. Progent makes it economical for small and midsize organizations to implement vital IT security projects successfully by offering the advantage of billed time to the nearest minute without any minimum charge for remote support. You can have access to a world-class information consultant to deliver just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security plan.
Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help your company to administer, support, and repair computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring and alerts.
Progent offers high availability load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Progent believes that a carefully designed and implemented network can be a vital piece for accelerating a company's success, and we follow this philosophy in our corporate network environment. We have created a fault-tolerant virtual office infrastructure that allows our staff engineers and certified contractors to offer rapid and effective support, cooperate easily on challenging jobs, and gain from career and private maturity by being a member of a dynamic business ethos of personal drive and freedom.
Progentís certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Progent offers three essential types of Contact Center support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your clients easy access to a dependable technical group with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to company productivity. Progent's goal is to fix rather than simply report problems.
Progent provides small businesses two ultra-affordable network security inventory packages that include, at a preset fee, remotely administered inventory scans of your network security profile which are analyzed by professional security specialists who assess the data collected by the scan, present objective summaries of your existing security vulnerability, and make suggestions for enhancements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to fit the budgets of small companies while providing enterprise-class assessments of your IT network's exposure to assault.
Progentís Wireless Site Survey helps you to plan and install a WiFi network optimized for your environment, providing you a wireless solution that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.
Progent's Cisco-Premier network management consultants can help you to run Cisco's network management utilities alongside a variety of specialized third-party applications to build a complete network management strategy to keep your network running reliably, fully utilize limited resources, guard your data, revive rapidly from device breakdown or malicious assaults, and allow you to expand or repurpose network resources intelligently and affordably as your business grows.
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA firewalls with Firepower Services.
When conducting IT projects for corporate customers, Progent follows a structured methodology based on defined milestones so as to achieve financial, scheduling and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are recorded to provide a detailed description of technical services delivered and to assist in ongoing system maintenance.
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, team, create an enterprise-wide security plan, automate network management, help with creating applications, and build and test a DR/BC plan.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized control and comprehensive protection for all your email traffic. The powerful architecture of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
If your company network mixes Linux technology platforms with MS Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux and MS Windows coexistence support offerings include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and repair, in-person technical support, and Contact Center support.
Progent offers the services of an accredited engineer with an extensive background integrating products from the major telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a video conferencing solution that protects your investment and optimizes the strategic value of your information system. Progent can also provide the expertise of network infrastructure consultants able to assist companies of all sizes to create and troubleshoot a communications network that delivers the speed, reliability, protection, and scalability required to support your telepresence solution.
Progent's Cisco-certified CCIE experts can assist organization to configure, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate efficiently from outdated appliances to current models.
Progent is hiring a variety of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; system consultants with Cisco CCDP or CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile access, wireless networking, non-stop environments, business continuity solutions, data protection, and VMware technology. Progent is also hiring workstation support technicians, remote service specialists, and CISSP or CISM accredited security consultants. We are also looking for veteran managers and administrators who can perform effectively in our dynamic, virtual office environment. Progent contracts independent professionals who have in-depth knowledge and field experience in important IT areas beyond our main service concentration. Progent's Experts Group hires independent consultants who can provide advice and development services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer world-class skills in areas like telecom, web site development, EDI, web commerce, or database management. Independent consultants certified by Progent coordinate with our in-house professionals to deliver end-to-end solutions for small and midsize business networks.
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 provided by Progent include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.
Progent can help you with any phase of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, solution architecture, pre-production testing, implementation, automated administration, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN connections so your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based resources.
Progent's webinar training classes offer small businesses the affordability, convenience, and versatility of web-based seminars plus the effective pedagogic methods of experienced teachers who use the latest collaboration software to emulate real-time, interactive learning environments. Progent can provide remote education for popular desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Project: Dynamics accounting and reporting products such as Microsoft Dynamics GP; plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can assist small and mid-size businesses to deploy collaborative technology to make it easy for their remote workforce to benefit from positive teamwork with fellow workers and other stakeholders.
Progentís IT outsourcing packages provide affordable network support for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building an on-line eCommerce application, outsourcing your network technical services can contain costs and eliminate risks, permitting network service budgets to increase in a more moderate and manageable fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available system foundation for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent offers clients the services of engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to be sure that their IT service professionals have accredited training plus extensive practical field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts confers priority for substantially better vendor assistance than is available to non-certified consultants, enabling Progent to offer clients a higher level of computer service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help corporate customers to show compliance with regulatory requirements by using the assistance of recognized IT professionals.
Progent's certified engineers can help your company to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and stability operating with your applications. Progent can also show you how to assess the potential business value of moving to Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to design and carry out a non-disruptive upgrade to Windows 7 from a your current version of Microsoft Windows.
Progent practices information transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent faces few competitors. Small companies who work with trusted freelance consultants or who maintain in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their IT environments more robust, protected, and productive.
For custom program creation, Progent can provide programming consultants to produce line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's Jabber consultants offer remote or onsite support to help businesses of all sizes to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for all the products, technologies and services that go into creating an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.
Remote server management cards offer network managers complete control of a server without the need for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to provide efficient remote technical help. Progent is familiar with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Progent can provide affordable online support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to carry out your migration to Microsoft Exchange 2010, produce thorough documentation of your upgraded messaging system, educate your IT team and end users to get them up to speed quickly on Exchange Server 2010, and offer ongoing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progentís colocation center IT services are intended for businesses with hardware located at IDCs or data center collocation hosting sites and in need of on-demand on-premises service at the colo facility as well as off-site help from Microsoft and Cisco Premier experts. Progent offers a complete range of data center and data center and co-location consulting services including system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications networking, design and deployment of zero-downtime configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server cluster configurations.
Progentís colocation center IT services are designed for businesses with equipment located at Internet Data Centers or data center colo hosting sites and in need of timely on-premises service at the collocation facility plus remote help from Microsoft and Cisco Premier professionals. Progent offers a complete array of data center and data center and co-location consulting services including network topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications networking, design and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage cluster systems.
Progentís colocation center IT services are designed for companies with equipment housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-site assistance at the colo facility as well as remote support from Microsoft and Cisco Certified professionals. Progent offers a full array of IDC and IDC and collocation consulting services such as network topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime configurations, defining and implementing layered security defenses, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster systems.
Progent's Microsoft certified engineers can provide remote and on-premises support services to assist you to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, remote access, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring and alerts.
Hyper-V 2016 incorporates core features initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration strategy, train your IT management and technical support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.
Progent provides three basic types of Call Center support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your clients easy access to a reliable support resource with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a positive reputation as a solid contributor to business performance. Progent's goal is to resolve and not simply report problems.
Progentís Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and information. SharePoint offers a common spot for your workers or customers to access, organize, distribute and interact with useful data, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the data theyíve created in a manner that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to analyze your business more effectively, transforming raw data into useful insights into your business.
Progent's Cisco certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Meraki Wi-Fi access point experts provide online and on-premises support to help businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
Progent's certified Windows 2003 Server consultants can provide computer help and IT consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, configuration, administration, and support offerings include network design, installation, project management, in-person and off-site technical support and repair, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's management team includes seasoned veterans with years of background delivering computer consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have put together a management staff that can provide customers with the best service value in the industry.
Progent's UNIX family support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single source to help you create and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Server proliferation puts pressure on IT budgets and management resources. Server reduction through a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more efficient use of physical computers, streamlined operations, increased network availability, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive quarantine of program development or pilot testing systems from on-line systems.
Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that utilize on-premises IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a range of cloud integration support services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Progent has more than 10 years of experience deploying, and supporting the key platforms that make up System Center and can help your organization to plan, install, maintain, and repair your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can assist your organization to migrate to the latest version of System Center from an earlier one or from another IT management platform to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.