Progent practices information transfer from Progent's support experts to clients. By educating customers to handle problems that are within their scope, Progent is able to concentrate on providing high-value services where Progent faces few competitors. Small businesses who work with trusted independent consultants or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient.
Progent offers national online help and consulting services for businesses who run networks based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote technical support offers optimum leverage for your information technology dollar by protecting user productivity and shortening the hours charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone support and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security specialists to assist with the toughest network issues.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and offer centralized management of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple sites with thousands of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can help your organization to determine the benefits of Ubiquiti’s UniFi technology for your environment and assist you to plan, deploy, manage, and maintain your UniFi ecosystem.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from a legacy edition of SCVMM or from another virtualization management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize maximum business value.
SQL Server 2016 introduces significant improvements in speed, capacity, security, high-availability, mobile computing integration, and built-in BI. New features include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Progent can help your business to design and execute a smooth migration from a UNIX-based IT environment to a network based on Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your information and reduce productivity disruption by developing an effective migration strategy that protects your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, migration planning and validation, MS Exchange migration expertise, information and application software transition, and server and storage transition and consolidation.
Progent's Meraki wireless AP experts offer remote and on-premises support to help organizations of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
When conducting IT projects for enterprise customers, Progent follows a phased methodology based on specified milestones so as to achieve financial, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design tuning, and professional deployment. All facets are documented to make available a detailed description of IT services delivered and to help in downstream network support.
System Center 2016 Operations Manager helps to ensure consistent performance and maximum uptime for key applications by providing centralized, mixed-platform tracking of IT resources deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite support to assist organizations of any size to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older releases or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and support services to help you to plan, install, administer, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver easy access, enhanced security and compliance, streamlined management, and consistent performance for all your wired and wireless endpoints.
Progent's pricing model is to charge for online service and in-person help by the minute. Consequently, you are invoiced only for delivered services. Progent does not impose a higher rate for after-hours or priority service, and within California or in regions where Progent provides in-person support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and requires no monthly commitment for services provided during regular business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be tempted to permit simple problems to stay unaddressed.
Progent's Cisco-certified wireless networking consultants can assist businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, range, capacity, scale, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and on-premises support for both legacy and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with data security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and increased uptime.
Progent's Microsoft-certified consultants can help your company to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute an installation of Lync Server that unifies the management of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can also help you to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the team-computing capabilities of MS Office programs, and provide online seminars and continuing support for Microsoft Lync Server 2010 and other Microsoft platforms.
Progent's certified IT experts offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent offers a variety of IT support bundles for small companies. These IT outsourcing and network monitoring services are built around the anticipatory problem solving abilities of System Center Operations Manager 2007, a next-generation server and IT support software platform that monitors the reliability, throughput, and safety of your network and identifies potential troubles before they can bring down your network. With Progent's affordably priced network service programs, small businesses can select a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Application Publishing with ISA Server 2006 allows greater control over intranet resources while enabling enhanced efficiency by making these applications accessible to legitimate remote or mobile users. ISA Server 2006 helps guard corporate applications, services, and information across all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier ISA Server 2006 experts can help you plan, deploy, set up, and maintain Internet Security and Acceleration Server 2006 on your network so that your company benefits from a highly functional and economical combination of protection, convenience, and speed.
For advanced project management assistance, Progent can provide the services of senior IT experts with years of background in technology management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to help enterprise clients adhere to best practices to ensure that major projects are completed on time and on budget.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Progent is one of the most qualified IT consulting companies for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get the full advantages of Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information.
Progent's Microsoft and Cisco premier computer engineers can provide advanced help with a wide range of technologies and can provide that expertise remotely nationwide or in person in major cities across the United States and anywhere in . Progent offers online support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISM-accredited security engineers to assist with complex security planning and troubleshooting. Progent has provided remote troubleshooting to businesses in all 50 states in the United States.
Progent's certified Microsoft Office and Office 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides fast return on investment and enables improved business outcomes. Progent can help your company to integrate Office or Office 365 apps with each other and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility issues between different releases of Microsoft Office desktop and offers customized online training to individuals and groups.
Microsoft Dynamics GP allows you to expand and control your business better by offering deep availability of strategic information and a fast ROI. Dynamics GP/Great Plains confers important business benefits such as its ability to expand the presence of your organization, handle your financials, computerize financial operations, standardize processes throughout your business, improve inventory control, increase order accuracy, expand sales and minimize lead-time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Dynamics GP/Great Plains business management system.
Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to migrate from a legacy release of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment so you get the highest possible return on investment.
Progent's veteran team of network consultants and application experts have years of experience delivering remote and onsite support for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of know-how to solve technical issues that span numerous vendors and that represent a combination of older and current information technology. Progent provides budget-friendly remote expertise to assist you with any stage of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete major network projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and operate Android phones efficiently.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of all sizes to design, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly stubborn issues, or full project management services. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the experience to finish your project rapidly and economically. Progent's Exchange Server 2003 help, repair, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Information Technology Consulting Chief Information Officer CIO Consultants
Progent can supply small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible technology to improve business processes so they align better with your business goals. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, managing, and using company data and database programs in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in planning and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to migrate from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum return on investment.
Progent can deliver a broad array of cost-effective support services to help your business to deploy, configure, troubleshoot, and manage desktop PCs and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online assistance for individual computers or notebooks or work with you to design and carry out a large-scale rollout of new or updated OS software and business applications. Progent can also provide engineers and technicians to assist your company to plan for and complete a company relocation or merger organized to produce minimal disruption of your business.
Progent's Microsoft engineers offer affordable online technical support and programming services to assist your business to design, implement, administer, and troubleshoot SharePoint 2010 environments that can feature web pages that can function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Visio. Progent can help you to migrate from previous versions of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering you a wireless solution that delivers the reception, speed, capacity, security, and hand-off ability your business needs.
The cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is radically redesigned to streamline the deployment, configuration, and administration of clusters that provide improved levels of system dependability, security, performance, and versatility. New or improved features include automated cluster verification, easier configuration and installation, unified cluster management, new cluster infrastructure for maximum uptime, better protection and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of Windows clustering, plan and implement a deployment, educate your IT staff to administer your cluster environment, deliver continuing consulting and technical help services, and produce and validate a business continuity procedure.
Progent is one of the most experienced network support firms for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small companies receive all the benefits of Exchange 2000 for common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud resources.
Progent can deliver in-depth remote support for all technical areas common to today’s small business IT systems and allows you to outsource a variety of vital, on-demand services including a part-time Chief Information Officer to provide senior-level IT design and budgeting skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for major projects like office moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery experts to design and document business continuity plans, and software programmers to create, customize, or repair business application programs.
Remote server management cards give IT managers complete control of a server without the need for a personal presence. Using these management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to provide low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Progent's certified Office Word and Office 365 Word experts can provide a wide selection of affordable online support services to help you to maintain your legacy Microsoft Word environment or assist you to upgrade to a newer version of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different versions of Office Word, interfacing Office Word with other Microsoft Office apps such as Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security support, smart phone synchronization, and remote training customized for your special requirements.
Progent's Cisco CCIE-certified SIP integration experts can help you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or on-premises expertise to help you to move efficiently to a productive unified communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they have a chance to impact productivity.
Progent is among the most qualified IT consulting firms for designing email solutions based on Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Progent’s Microsoft experts offer small and medium size businesses enterprise-level consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is the new name for the change management platform formerly called SMS Server. Configuration Manager provides a variety of new features to SMS Server such as comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and device driver management. Progent’s certified consulting professionals can help you use SMS Server or System Center Configuration Manager economically for streamlined OS and application installation, security patch administration, application tracking, and software license compliance. Progent's consultants can also assist you to move efficiently from SMS Server to System Center Configuration Manager 2007.
Progent offers three basic kinds of Contact Center support including Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers convenient access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a respected reputation as a key contributor to business performance. Progent's goal is to resolve rather than simply record problems.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.
Nexus switches are designed to deliver the throughput, expandability, dependability, cloud readiness, capacity, data protection and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting services to help you to plan an efficient network topology, build test environments to validate your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance tests, set up proactive monitoring, consolidate network resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities available for Nexus products. Progent can also help you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.