Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert online IT support and has delivered network support to clients in every state. Remote support eliminates travel expenses and solves issues more quickly than on-premises support.
Progent's certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.
Progent can provide the cost-effective services of online Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth move to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
For large organizations, Progent can supplement internal network support staffs by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can perform as a seamless nearby supplement of corporate IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and world-class support for multiple location office environments powered by Enterprise Windows. Progent can provide field engineers and technicians to help with a campus relocation or branch move, or a system designer to help with setting up or using an Internet Data Center or Hosting Facility.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange components to reduce hardware costs and management overhead. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your small businesses to assess the potential advantages of Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement an efficient move from your current Exchange system to one that incorporates Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Progent can help you to plan and carry out a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and Azure AD Connect to centralize identity management across onsite and Azure assets.
Progent can show you how to design, configure, manage, monitor, and repair a viable Wireless network infrastructure, recommend appropriate components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough 802.11x system security strategy that is well aligned with the security strategy for your entire corporate network.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your network.
Progent offers onsite training designed for people who want to expand their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X applications.
Progent's Mac consultants can support the creative facets of Mac computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create pilot systems and migration strategies, install Windows Server 2008 with your network infrastructure and applications, train your IT staff how to run enhanced administration utilities, and provide continuing consulting and troubleshooting via affordable options including Contact Center service and remote technical support.
Progent delivered a wireless networking solution that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it provided protection against local interference.
Progent's Check Point firewall consultants can help you plan, deploy, and administer firewall environments built around Check Point NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also assist you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
Our Experts Team provides consulting in important fields that include Macintosh networking and programs; Support for Linux-based, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical program support; CIO, management information analyst, and project logistics outsourcing; Special program development and integration; Web, eCommerce, Electronic Data Interchange, and customer portal design and integration; SQL support and performance help; Business intelligence expertise; and Telecom systems support.
If your company has a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISA and CISM-certified consultants can help your whole enterprise in a broad range of security topics such as security administration procedures, security architecture and models, access control systems and techniques, applications development security, operations security, hardware security, telecommunications, network and web security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the basic skills and worldwide standards of performance that network security professionals are required to possess. These certification offer executive management the confidence that those who have earned their CISA or CISSP qualification have the background and theory to offer world-class security support and consulting help.
Progent has over 20 years of experience integrating, and supporting the key platforms included with Microsoft System Center and can help you to design, configure, maintain, and repair your System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can help you to upgrade to the latest version of System Center from an earlier one or from a third-party datacenter management platform to deliver the advantages of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Progent offers nationwide online phone support and consulting services for companies who operate Solaris environments or whose information systems feature a mix of Solaris and Microsoft Windows products. Remote network consulting offers optimum return for your information technology budget by protecting client productivity and limiting the time charged for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and consultants allow Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the most difficult system problems.
SonicWall NSA 9250 Firewall Technical Support Services
MS Communications Server provides IM and presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security with this easy-to-manage, fault-tolerant IM platform. Effective deployments of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Office Communications Server throughout your entire organization.
Remote management cards give IT administrators complete control of a server without the requirement for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a fault-tolerant company network that includes remote server management cards and Progent can use these remote management cards to provide efficient remote technical assistance. Progent is familiar with a number of remote management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase worker output by ensuring that operating systems and applications stay current, tracking licensing, and monitoring resource usage patterns to help you make informed buying choices. When your organization is ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and carry out an efficient migration to SCCM 2012.
Progent's certified Windows Server 2022 experts can help your company to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted system model or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
For large businesses, Progent can supplement in-house network support groups by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a seamless nearby supplement of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system design, Sarbox compliance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can provide field engineers and technicians to assist with a campus relocation or office move, or a system architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent can provide the support of a senior specialist with extensive hands-on experience installing, maintaining, and enhancing immersive telepresence platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT management team, your ISP, and your telepresence platform supplier to help your company maximize the business value of your video conferencing ecosystem.
Progent can provide the expertise of Microsoft-certified engineers and seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and certified data security professionals to help your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent's Microsoft-certified experts have two decades of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent imposes no startup charge and requires no monthly commitment for services delivered during normal business hours. Progent's small granularity avoids big bills for quick solutions so you will not be tempted to allow minor problems to stay unaddressed.
Progent can provide the support of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project management experts, network infrastructure engineers, disaster recovery specialists, and data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define an efficient and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent offers online guidance from NetDocuments experts to help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Progent can provide the expertise of RIM BlackBerry-premier experts who can assist small organizations to plan, manage, and repair BlackBerry technology affordably and successfully, eliminating the need for an internal BlackBerry expert and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's efficient online service delivery model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software productively into their information system.
Progent's proven ransomware recovery consultants can assist your business to reconstruct an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or small support organizations who provide minimal documentation or details of services done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service reports transmitted by each consultant to each client. The practice of detailing and organizing service records allows more effective support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Stealth penetration checking is an important component of any overall network security plan. Progent's security experts can perform extensive intrusion checks without the knowledge of your company's internal IT staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion detection alerts and event history monitoring are correctly set up and consistently observed.
Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports popular handheld devices, allows single sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this powerful product.
Progent's Cisco-certified network engineers can show you how to design an affordable, 24x7 Internet connection solution that can deliver non-stop Internet access via a wide range of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE engineers to help you apply the latest technology for fault tolerant Internet connections to implement an affordable, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet access.
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to help your company to maintain and repair your existing Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also help you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent is seeking a range of on-staff employees such as motivated MCSEs; connectivity consultants who have Cisco CCNP or CCIE credentials; and specialists in advanced network design with backgrounds in mobile access, wireless networking, high-availability systems, business continuity solutions, data preservation, and VMware technology. Progent is also looking for desktop support experts, remote service specialists, and CISSP or CISM certified security consultants. Progent is also seeking experienced managers able to perform effectively in Progent's dynamic, virtual office environment. Progent contracts independent consultants with proven knowledge and hands-on experience in high-demand IT topics outside our main service concentration. Progent's Experts Group hires independent consultants who offer consulting and programming services for line-of-business solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide expert help in technologies such as telecom, web development, EDI, eCommerce, or dbm programming. Independent consultants certified by Progent cooperate with our full-time engineers to provide end-to-end IT services for small and midsize company networks.
Progent is seeking to hire full-time, results-driven Microsoft certified engineers with MCSE certification; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or equivalent security certification; and high-end system architecture consultants with a background in mobile access, wireless networking, fault tolerance, workplace recovery, information preservation, and VMware. Progent also is looking for professionals to join Progent's team of help desk service technicians and remote support professionals. Also, We are seeking experienced managers able to operate effectively in our fast-paced, virtual office culture.