Progent's Solaris platform support services provide small companies and software developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent can give your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise offers you an easy single source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent believes that a carefully architected and implemented network is a crucial piece for accelerating a firm's growth, and Progent applies this credo in our corporate system environment. We have built a fault-tolerant virtual office network that allows our staff engineers and authorized contractors to offer fast and effective support, collaborate closely on sophisticated projects, and experience career and private maturity from acting as a member of an exciting company ethos of personal drive and independence.
Progent's certified cybersecurity consultants can perform NodeZero-powered PEN tests to verify your security defense systems and policies are correctly set up and effective.
Progent offers national online technical support and consulting services for companies who run Apple Mac OS X networks or whose information systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and OS X clients a variety of IT services such as desktop support, migration to the current version of Mac OS X from earlier editions of macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote IT help offers optimum return for your IT budget by protecting user productivity and shortening the hours charged for computer analysis and repair. Advanced remote access utilities and experienced technicians and consultants combine to enable Progent to solve most network issues without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM premier security professionals to assist you with the toughest network issues.
Progent's Power BI experts can assist your business to design, install, maintain, enhance or debug your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can assist you implement and manage an onsite, cloud based, or hybrid environment to run Power BI.
Windows Server 2008 represents an important advance in making IT networks more secure and available, simpler to virtualize and administer, higher performing, and able to provide an improved platform for web hosting and development. Progent can help your company get the most from the enhancements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security services.
Progent has been providing SharePoint support since the first product was released over 20 years ago, and Progent has the scope of technical know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid deployment is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Microsoft consultants can help your company to assess the benefits of Lync Server for your business and can help you to plan and carry out an installation of Microsoft Lync Server that consolidates the administration of IM and Presence and improves the output of your in-house staff, telecommuters, and smartphone users. Progent can also help you to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative functions of Microsoft Office programs, and provide online seminars and continuing support for Lync Server and other Microsoft products.
Even if your business has a small computer services staff and a limited IT budget, your information system can still have the same high availability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your vital business applications and hardware up and running.
Nagios and MRTG are useful, Open Source monitoring utilities that run under Linux and can be deployed to monitor UNIX/Linux networks, Microsoft Windows systems, or mixed-OS situations in which the Linux OS and Microsoft Windows coexist. The Nagios monitor allows system managers to monitor network services including POP3, HTTP, FTP, and NNTP. MRTG permits you to graph the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's system integration consultants can show you how to use both these programs to tune and troubleshoot your system.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent is among the most expert information technology consulting firms for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Exchange Server 2000 for common scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Progent's Microsoft-expert consultants can help you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit computing, design an efficient migration strategy that minimizes operational interruptions, and provide economical, expert online help to assist you to install 64-bit software and application software on your existing hardware.
This page includes the latest information on security threats, patches, and leading practices. Contact Progent if your organization needs help securing your network against the latest IT security threats.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, deploying, managing and troubleshooting sophisticated IT solutions based on Windows Server, and can streamline your migration from Windows 2000 or Windows NT.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching platform for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft ISA Server consultants can show you how to design, rationalize, test, implement, customize and support the Standard or Enterprise edition of ISA Server on your network.
If you need help creating, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, database architects, and software project managers can help ensure you get the project completed on time and within budget. Progent's seasoned application developers offer affordable and expert online consulting for projects as simple as creating VBA scripts for Office Excel or as challenging as developing mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.
Progent believes that a well designed and implemented network is a vital piece for accelerating any company's growth, and we apply this credo in our corporate network environment. We have created a fault-tolerant virtual office infrastructure that allows our in-house consultants and authorized contractors to offer rapid and effective service, collaborate closely on sophisticated projects, and gain from career and personal maturity by being a member of an exciting company culture of personal drive and independence.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, install, optimize, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network initiatives on schedule.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Progent's Ekahau-certified Wi-Fi site design consultants can assist your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi network customized for your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF measurement, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, reducing the complexity of creating, integrating, administering, and using enterprise data and database applications on platforms ranging from mobile devices to corporate data systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent's Windows 11 experts offer a range of services to support Windows 11 including cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, centralized deployment, and Call Center support.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Cisco's network security and offsite access technology for small companies represent a full range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit best with your business objectives.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Wireless Access Point experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Stealth intrusion checking is an important component of any comprehensive network security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration testing uncovers whether existing security monitoring systems such as intrusion incident warnings and event log analysis are correctly set up and consistently observed. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of the latest strains of ransomware.
Progent's IT outsourcing packages provide economical computer support for small companies. Whether it includes planning network architecture, setting up an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network service budgets to grow in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust network foundation for your critical business software based on Microsoft Windows.
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software quickly and automatically to appropriate users, lower product costs and adhere to licensing agreements by determining usage profiles, improve Windows protection by improving your knowledge of vulnerability and by installing critical updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the management functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your business.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
If your organization does not need immediate remote help but expects to require assistance with your network in the near future, you can conserve time and expenses and ensure that the right IT skill will be available when you want it by getting in touch with a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
Progent's Mac consultants can promote the creative aspect of Mac environments by offering consulting services and education in graphics, audio, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services that include system design, deployment, management, remediation, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Progent's Microsoft-certified consultants can assist you to assess the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Lync Server that unifies the administration of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to carry out an efficient upgrade to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the team-computing capabilities of MS Office programs, and provide online seminars and continuing support for Microsoft Lync Server and other Microsoft technologies.
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT network disaster. Progent can help you develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant system solution that takes into account availability issues involving a broad array of network technologies and processes.
For over two decades, Progent's consultants have provided affordable IT design, integration, troubleshooting, cybersecurity, and development for information networks of all sizes.
If you want to revamp your production web site, build internal webs for applications such as human resources or employee education, establish a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
Microsoft Windows Server Update Services enables network managers to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.
Progent's Microsoft-certified consultants can provide online or in-person support to assist organizations of any size to plan, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, functions as the foundation of Cisco's communications and collaboration platform. CUCM and Unified CM Express offer a modern IP-PBX by integrating with apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable online and on-premises support to assist businesses of any size to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, such as printers and scanners, network appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's support services for software/firmware update management provide businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers, infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified database application consultants offer small and midsize businesses online support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include installation and integration, database architecture and coding, management services, synchronization solutions, storage management, performance tuning, migration, security and compliance, backup/restore options, troubleshooting, and training.
Progent has extensive experience providing a broad range of online network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced online IT consulting and has provided network support to clients in every state. Online support eliminates travel expenses and solves problems more quickly than onsite service calls.
Progent's Network Help Desk Call Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who require fast access to a Help Desk Call Center with expert phone support and effective escalation options but who have to work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Software Selection and Integration.
Stealth intrusion checking is an important component of any overall network security strategy. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's in-house IT staff. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to the latest versions of ransomware.
Configuration Manager 2016 automates application and device provisioning at scale, centralizes security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health reporting, allows secure self service, and delivers a common control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Microsoft supports seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is completed on time and within budget.
Progent's experienced ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's short-term staff augmentation services allow businesses to respond to the need for IT support personnel without dealing with the costs and delays associated with identifying and recruiting reliable technical workers and without adding to your permanent head count.
Forefront TMG 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a one-server platform for a variety of security features including an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.