Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business information. Progent can provide Sorocaba, São Paulo companies support from BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for organizations of all sizes, effective integration and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient remote service delivery capabilities, gives small companies an affordable alternative for incorporating RIM BlackBerry products productively into their information network.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
Progent locations in São Paulo Metro
||Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
|+55 (11) 3181 7794
||Barueri-Alphaville Network Support Services
||R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
|+55 (19) 3500 2542
||Campinas Network Support Services
||R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
|+55 (11) 3181 7402
||Guarulhos Network Support Services
||R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
|+55 (11) 4230 0538
||Jundiaí Network Support Services
||Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
|+55 (13) 4040 4457
||Santos Network Support Services
|São José dos Campos
||Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
|+55 (12) 3600 2496
||São José dos Campos Network Support Services
||R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
|+55 (11) 3197 4346
||São Paulo Network Support Services
||Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
|+55 (15) 3042 0807
||Sorocaba Network Support Services
Consulting and Technical Help for BlackBerry Enterprise Server
RIM's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry BES Server also simplifies a wide selection of key management tasks ranging from smartphone configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry device firmware wirelessly
- Manage user and group configurations with BlackBerry's vast selection of policies
Progent's BlackBerry-premier engineers can also assist you to use BES Server to perform important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Configure and manage BlackBerry's fault-tolerant architecture based on virtual servers
- Install BlackBerry devices remotely
- Establish specialized management roles
- Automatically track and report on the health of your BlackBerry system
Professional BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available online to provide expert technical help to companies in the Sorocaba area or throughout São Paulo. Progent's seasoned online consulting experts have helped IT organizations solve network problems and reduce IT service costs in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's client testimonials.)
Progent offers online help for a broad selection of technologies associated with BlackBerry products including synchronization, integration with Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements assessment, system architecture, deployment planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management model and hardware products meet your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, server hardware and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a BlackBerry-Certified Specialist
In order to ask Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.