Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful products for maintaining mobile access to email, scheduling, web-based programs, and other vital business data. Progent can provide Sorocaba, São Paulo businesses support from BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or migrate smoothly to a modern mobile platform.

As the sophistication of small business networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for companies of all sizes, effective integration and support of BlackBerry technology has become more difficult. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Technical Support Services for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of BlackBerry devices, providing a centralized platform for handling key tasks such as device installation, updates, and retirement and providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry Enterprise Server Configuration Support

BlackBerry Enterprise Server offers a variety of data protection capabilities beginning with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of protection to meet the special requirements of your network. Progent's BlackBerry authorized engineers can assist your company to choose advanced security functions and enable them remotely. Samples of these wirelessly configurable security features are:

  • Disable a BlackBerry device
  • Wipe information from a lost BlackBerry device
  • Lock out Bluetooth
  • Activate internal protection against malware

BlackBerry Enterprise Server also provides versatility in determining ways to keep users from loading or executing unsecure or unauthorized programs. Progent can help you to select protective techniques such as:

  • List precisely which applications are permitted on the device
  • Prevent external programs from allocating persistent storage on the BlackBerry device
  • Select what resources external programs can access on the smartphone
  • Restrict the types of connections third-party applications running on the BlackBerry device can establish
  • Block all third-party applications from being installed or run on the smartphone

Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Sorocaba, São Paulo who require fast and economical help from a qualified BlackBerry support expert, Progent offers effective online assistance from a veteran support team who have delivered IT solutions to companies in every state in the United States. (See Progent's client testimonials.)

Remote consulting services avoids travel costs and enables specialists to solve problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer expert help in fields including resolving synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about options for software versions, processors and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's consultants can provide macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For business networks based exclusively on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your company's objectives.

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    Progent offers a selection of IT support packages for small companies. These IT outsourcing and network monitoring solutions are based on the proactive problem solving capabilities of Microsoft Operations Manager, a state-of-the-art server and system management product that tracks the availability, performance, and safety of your information system and isolates incipient troubles before they can disrupt your network. With Progent's economically priced IT service programs, small businesses can select a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.

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    Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, high-availability network solution that addresses availability issues involving a wide range of infrastructure technologies and processes.

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    If you are a network consultant with technical support experience, teaming with Progent and working for Progent's customers will enhance your skills via collaboration with our staff of mutually supportive, world-class consultants. Progent's focus on providing network expertise and computer support to small companies will give you the opportunity to consult in depth with decision makers and add significantly to the growth of exciting organizations. In addition, Progent's virtual office network provides state-of-the-art tools for remote support and wireless access to allow you to deliver fast solutions when you take on mission-critical issues.

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