South Bend, IN Online Help from Certified Computer Troubleshooting Professionals
Progent's computer help services can deliver your South Bend, IN business low cost and consistent access to world-class technical engineers. By delivering network support help when you need it, providing advanced expertise for key technologies, offering unique services such as automated server monitoring, and billing only for services you receive, Progent offers your South Bend, Indiana business an affordable option for maximizing the productivity of small business information systems. Whether you maintain an onsite datacenter, rely on cloud-based resources, or manage a hybrid cloud/on-premises network, Progent is the intelligent choice for organizations and local governments to build and support a reliable and safe IT network and to benefit from quick availability of the skilled support typically available only to enterprises who can support a large internal information technology organization.

For larger companies, Progent can provide co-sourcing and project management support to reinforce the skills of your internal network support team. Co-sourcing can reduce expenses and help meet schedules for big projects like software programming, disaster recover/business continuity preparedness, network security audits, merging datacenters, or technology migrations and upgrades.

Progent can in addition provide access to accredited consultants to help your business to design and implement a sensible cloud strategy.

Core Technical Areas Supported by Progent for Office Networks in South Bend, Indiana
Progent's nationwide team of industry certified support professionals provides assistance for all aspects of information technology deployed by businesses of all sizes. Technologies served by Progent in and around South Bend include:

Service Delivery Options for South Bend, Indiana Companies
Progent has a selection of alternatives for providing small businesses with cost-effective IT services for technical support, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for delivering IT support services is based on the Help Desk structure common to big IT organizations. Progent's Helpdesk Support Model promotes fast support, thorough activity records, reliable follow-through, and tight cost monitoring for an array of network service delivery modes that include online repairs, in-person support, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online service for Windows, Linux, Apple OS X, and Cisco-based systems in the U.S. and globally. Progent's seasoned service professionals can help clients to analyze and repair network problems without the expense or delay of in-person service calls. The experience of Progent's IT consultants allows them to handle most network problems rapidly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate support calls to advanced specialists. Progent provides a convenient, web-accessible signup process for first-time clients to address emergency situations and Progent charges per minute with no sign-up fees or minimums, so you are invoiced only for the support you receive. Experts available remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Learn additional details about Progent's online computer troubleshooting services.

  • Onsite Support
    Progent provides on-site technical support for signed-up customers in larger cities in the United States. Progent's onsite service technicians can operate in tandem with Progent's online service experts to give small businesses the ideal combination: onsite support professionals when you need them plus the remote expertise of Progent's seasoned team of network consultants, security professionals, and business application developers. The wait time for in-person service calls is usually under one business day. Progent requires no sign-up or retainer fee for becoming a Progent client for on-premises service. Find out more concerning how and why to sign up for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide small organizations an end-to-end solution that handles all aspects of online desktop support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount off Progent's normal desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most problems. for more information, refer to Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to world-class consultants who can provide assistance with vital technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, high availability it system design, server virtualization strategies, plus integration, customization and training for small business programs including financials, operations, management reporting, CRM, and office productivity suites. Progent can provide assistance with one-time projects including office relocations and massive software upgrades, extended initiatives such as business reporting software programming and support, database application programming and administration services, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network monitoring and network management, or emergency response like disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host critical business applications like Exchange and Microsoft SQL in order to provide small and midsize companies with higher degrees of availability, protection, and performance than is possible with the type of internal data center that is practical for the majority of small businesses. Since Progent utilizes the same data centers that support the gear of many of the world's biggest IT organizations, Progent can save you the investment in creating and maintaining the systems required for enterprise-class environmental control, power backup, and redundant Internet access. For managed applications, Progent can also see to it that upgrades and revisions stay updated, protection and efficiency is continually tracked, and systems and data files are regularly backed up and ready for complete and prompt restoration. Learn more about Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting for the entirety of a small or midsize organization's production servers in an environment that not only provides the top degree of dependability and extensibility but that is also easy for clients to transfer to a different support provider or to bring in-house when your business situation calls for it. Progent's Private Cloud hosting service is founded on mature virtualization technologies that allow businesses with mixed networks to save significantly on the costs of hardware, infrastructure support, and network administration while achieving world-class dependability and an unprecedented degree of vendor independence. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered package, can support the mixed- platform and non- standardized networks typical of smaller businesses, and retains ownership of the software in the customer's possession so that moving to a different virtualized host is fast, reliable, and affordable. This eliminates ending up a captive to a specific hosting service while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers advanced remote consulting to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine on-premises IT assets along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and integration services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight suite of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection services offer economical multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid recovery of critical files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding devices that require critical updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of top information security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT staff and your Progent consultant so any potential problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup/recovery environment that aligns with your company's needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for South Bend, Indiana Small Businesses
Progent's staff size, breadth of information technology skill, and experience with enterprise IT consulting enable small and midsize businesses to avoid the problems related to excessive dependence on thinly staffed service firms or individual consultants.

Teaming with Progent enables your business to:

  • Prevent Excessive Reliance on Freelance Support Consultants
    For network support, smaller businesses often depend heavily on independent consultants. Though freelance service providers carry lower overhead than larger support organizations and can typically bill nominally lower rates, they are occasionally too overworked to respond rapidly to urgent network problems. If an independent engineer is busy with another client, sick, on travelling, or in class, the lack of backup staff may require your business to go without help during a crisis. As your company grows, system downtime or problems with critical programs become more expensive. The dollars you thought you were conserving on an independent consultant can disappear quickly because of lower output. In addition, when freelance engineers encounter new problems, the lack of a large consulting group to count on for assistance forces them to learn with the meter running while your company ends up footing the bill for their ongoing training.

  • Gain Access to Experts in Complex Information Technology Issues
    Many small service firms or independent engineers who concentrate on small business IT support may excel at delivering routine solutions but lack the background to work efficiently with complicated network configurations with a variety of operating systems, many locations, Voice over IP implementations, mobile workforces, interconnected financial and analytical applications, data-driven web sites, and custom business applications. Progent's experience with worldwide enterprises and Progent's extensive staff of specialists can be valuable to your small business because enterprise environments are inherently complex, support issues require in-depth knowledge in numerous technical areas, and reaching a high degree of stability, availability, and protection requires enterprise-proven processes.

  • Build a Firm Foundation for Seamless Growth
    Small companies often start with an IT system cobbled together on a tight budget. Lacking a carefully designed basis, a sequence of band-aid fixes commonly get piled onto of a weak structure. As a business grows, stability and expandability problems can hinder the productivity of the organization. Such environments require proper evaluation, intelligent business planning, and broad-based expertise to upgrade to an IT environment that can provide the solid foundation to handle critical business needs and support future growth.

  • Team with Solution Finders, Not Product Vendors
    Small companies require direction and insight to work through an ever more complicated maze of technology options available for enabling business growth and enhancing efficiency. They do not need an IT consultant or support organization that tries to promote products. Progent eliminates conflicted motives by not reselling hardware and software. Progent provides services and expertise exclusively. This allows Progent to align consulting services with the genuine needs of clients. Combining IT consulting and product selling can result in a conflict where the proposed solution is based on a predetermined technology instead of being based on the actual requirements of a client.

Get in Touch with Progent
In case your South Bend, Indiana company needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Support
For fast remote assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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For businesses with a mix of Apple Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-only applications on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a networked Windows-based computer to run Microsoft Windows applications and share network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so that you are able to run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your organization to manage these solutions for running Microsoft Windows software on your Apple Macs and can in addition help your organization to assess and install third-party products for Microsoft Windows platform simulation.

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Progentís IT outsourcing services provide affordable network consulting for small organizations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate risks, allowing network support budgets to increase in a more linear and manageable manner than is possible by assembling a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust network foundation for your vital business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Microsoft Windows SUS enables information technology administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can fully and effortlessly manage the installation of updates that are released via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft SUS deployment, setting up client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

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Progentís Wireless Site Survey helps you to plan and implement a wireless LAN adapted to your environment, providing your business a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.

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Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are mobile within office, warehouse, retail or other venues where management requires portable phones that offer more administrative control, data security and durability than is possible with the BYOD style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune numerous components of your Wi-Fi environment including APs, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.

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Progent's Solaris platform support experts offer small businesses and software developers help with managing and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and reliable cross-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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Email Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still have access to Postiniís Perimeter Management services via Progentís E-Mail Guard spam filtering and antivirus service offering. Progentís certified email protection professionals can help you develop an email security strategy that incorporates antispam and antivirus services and policies.

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Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, team, create an enterprise-wide security strategy, automate network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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Progent's Microsoft and Cisco premier computer engineers can provide advanced help with a broad array of technologies and can provide that expertise online nationwide or in person in select cities across the United States and anywhere in California. Progent provides online help for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity problems, plus the assistance of CISA and CISSP-accredited security engineers to handle complex security design and troubleshooting. Progent has provided online network support to companies in every state in the U.S.

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Progent's Intune consultants can help your organization to assess the business case for utilizing Microsoft Intune for managing your mobile computers including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can help you to define policies, set up test environments to confirm the benefits of Microsoft Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.

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Microsoft Setup Consultancy Services

Progent's pricing model is to charge for phone support and in-person visits by the minute. As a result, you are billed only for delivered support. Progent does not demand a more expensive rate for after-hours or urgent service, and within California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no minimum charge and requires no retainer for support services delivered during normal working hours. Many support firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick fixes so you won't be forced to permit simple problems to fester.

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24-Hour Engineer
Information Risk Evaluation Consultancy

Progent has put together two low-cost service bundles designed to allow small companies to get an impartial security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your network from outside your company firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from an authorized computer inside your company firewall to determine your exposure to inside attacks. Both security inventory services are configured and run from a secured external location.

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Open Now Microsoft Office XP Support Outsourcing
Microsoft Office Tech Expert

Progentís IT outsourcing services offer economical network support for small companies. Whether it involves planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your network technical services can reduce costs and minimize uncertainties, permitting IT support budgets to increase in a more linear and controlled manner than is possible by building up a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network architecture for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Consultancy XenMotion
Citrix Xen Hypervisor Consult

Progent's Citrix-authorized engineers can assist your company to understand the business advantages of XenServer and other Citrix platforms, and can assist you to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your existing Citrix technology deployment and help you to optimize resource utilization, responsiveness, protection, availability, and recoverability.

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Aironet Wi-Fi Access Point Outsourcing
Aironet 3700 Access Point IT Services

Progent's Cisco CCIE wireless network consultants can provide remote or on-premises configuration and troubleshooting support to assist your organization to design, configure, update, tune, administer and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific workplace layout, building structure, and anticipated network traffic.

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Professional SCDPM 2012 Backup and Restore
Computer Consultants System Center 2012 Data Protection Manager

Progent's Microsoft-certified consultants offer online or in-person support to assist organizations of all sizes to design, implement, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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Immediate Consulting Services
Emergency CRISC Certified Risk and Information Systems Control Systems Engineer Engineer

Progent can provide the guidance of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.

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Cybersecurity Tech Services
WatchGuard Firebox M470 Firewall information Systems Audit

Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.

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Ubuntu Linux Consultant Services
Colbolt Linux Network Consultants

Progent's Linux support experts offer small businesses and developers help with managing and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise offers you an easy single consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Consultants ProSight Virtual Hosting
Consult ProSight Private Cloud Hosting Services

Progent's ProSight Virtual Hosting combines proven virtualization technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing solution that enhances network availability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers hosted in a secure and fault tolerant facility on a high-performance, non-stop virtual server set up and maintained by Progent's computer service professionals.

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SCOM 2012 Application Monitoring Network Consultant
On-site Technical Support SCOM 2012 Management Packs

Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues detected by SCOM 2012.

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Microsoft Lync for Mac On-site Support
Microsoft Word for Mac Network Consultants

Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.

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Immediate Professional IT Outsourcing
Urgent Network Support Outsourcing Consultant Services

Progent is structured to deliver comprehensive remote support for all major technologies common to small business IT systems and offers a variety of vital, as-needed services including a temporary Chief Information Officer to offer advanced planning and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical initiatives such as office moves orOS upgrades, connectivity experts for building and maintaining fast and reliable network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software programmers to write, customize, or repair business application programs.

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Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Premier network support experts. With Progent's economically priced network support packages, small and midsize organizations can select a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company networks enterprise-class reliability, protection, and productivity.

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Solaris Auditing
Cybersecurity Consultancies Sun Solaris

If your business has a Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified consultants can help your whole organization in a broad array of security topics including security administration procedures, security design and models, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of knowledge that network security managers are expected to master. These accreditations give executive management the confidence that consultants who have earned their CISM or ISSAP qualification have the background and theory to offer effective security management and consulting services.

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Blackberry Consultants
24 Hour Microsoft Activesync Consulting Services

Progentís professionals offer expertise in multiple disciplines relevant to mobile networking including network architecture, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your company time and expense by applying their wireless expertise to help you select and configure wireless networking technologies that make sense for your business. Progent can also optimize your network infrastructure so that wireless handhelds perform better.

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Support and Integration SCOM 2012 Management Packs
System Center OpsMgr 2012 Support and Integration

Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.

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UNIX with Windows Online Support
Windows and Solaris IT Consulting

If your company operates a UNIX, Linux, or Solaris network or a mixed-platform computer system, Progent's CISA and CISM-premier consultants can assist your entire organization in a broad array of security areas such as security administration procedures, security architecture and models, connection control products and techniques, applications development security, business processes security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and CISSP define the core skills and international standards of performance that network security professionals are required to master. These accreditations provide executive management the confidence that consultants who have achieved their CISA or CISM certification have demonstrated the experience and theory to deliver effective security management and consulting services.

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Integration Endpoint Virus Immunization
ProSight Endpoint Security IT Consultants

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks.

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Microsoft Operations Manager Computer Consultants
Expert Microsoft Certified System Center MOM Specialists

Progent offers a selection of IT support bundles for small organizations. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of Operations Manager, a next-generation server and system support software platform that tracks the availability, performance, and safety of your network and identifies incipient problems before they can disrupt your system. With Progent's affordably priced network service packages, small businesses can select a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.

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Award Winning Database Technology Professional
Consult

Progent's certified relational database consultants offer small and midsize businesses online support for leading database platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include software installation and integration, application architecture and coding, management support, replication solutions, storage management, performance optimization, data migration, information security, backup and recovery options, troubleshooting, and webinar training.

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Infor SyteLine CloudSuite Materials Management Professional
Engineer Infor SyteLine CloudSuite Financial Analysis

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and service companies to simplify supply chains and improve the efficiency of key business processes to get products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, training, and database administration.

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Best Professional Small Business 100 AP
Biggest Small Business 300 Access Point Integration Support

Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises configuration and debugging support to assist your organization to design, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any size or topology.

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Cisco CCNA Subcontractor
Network Consultants Home Based Virtual Office

Progent is looking for a range of full-time workers including motivated Microsoft Certified Systems Engineers; system experts with Cisco CCDP or CCIE credentials; and specialists in advanced system design with experience in mobile access, wireless integration, non-stop systems, business continuity solutions, data protection, and virtual servers. We are also looking for desktop support experts, off-site service professionals, and CISSP or CISM certified security consultants. Progent is also hiring veteran managers able to operate effectively in our high-growth, virtual office environment. Progent contracts independent professionals who have specialized expertise and hands-on experience in high-demand information technology topics outside our main technical concentration. Our Experts Group includes independent consultants who can provide consulting and programming services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class help in technologies like telecom, web design, EDI, eCommerce, or dbm programming. Freelance contractors premier by us coordinate with Progent's in-house engineers to provide comprehensive IT services for small and midsize business networks.

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Exchange Server Remote Support Services
Microsoft Exchange 2000 Network Consultant

Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and maintaining messaging solutions for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system offers protection, service continuity, easy connectivity for off-site and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent provides expertise and support services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K Server. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 or MS Exchange 2013 Server.

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ransomware protection report Consulting Services
Engineer ransomware protection

Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's preparedness to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you personally to collect information concerning your current AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's needs.

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Windows and Solaris Professional
24/7 MCSE Expert Certified Specialists

If your office network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can help you to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, on-site technical support, and Contact Center support.

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Consulting Services
macOS Troubleshooting Consultant Services

Progent provides nationwide remote help and troubleshooting services for businesses that run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft technology. Progent's experts can provide macOS and OS X clients a range of IT services including desktop assistance, upgrading to the most recent version of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad integration and management, or migrating to iCloud. Online technical support offers optimum return for your information technology budget by preserving client efficiency and shortening the time charged for computer analysis and repair. Advanced remote support utilities and experienced technicians and engineers combine to enable Progent to handle most IT issues without wasting time and money by traveling to your site. In most of cases your network problems can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the most difficult system problems.

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Fortinet 30 Series Firewalls Online Troubleshooting
Technology Consulting Services Fortinet Firewall Migration

Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet FortiGate security appliances to protect your digital resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.

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Progentís National Support Center provides nationwide remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone support and remote secure computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to appropriate specialists as required.

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Help and Support Dynamics GP Accounting
Great Plains Migration Computer Consulting

Progent can help you prepare and execute an efficient move to Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and following a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that integrate transparently with Dynamics GP.

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PIX Firewall Configuration
Specialist

Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should migrate to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

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Consultants

Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system offers protection, high availability, easy connectivity for remote and wireless users, time-saving administrative tools, and productive integration with telephony. Progent provides expertise and integration services for Exchange 2016, Exchange 2013 Server, Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also help small or mid-size businesses to upgrade to Microsoft Exchange 2016 or MS Exchange 2013.

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Infor SyteLine CloudSuite Process Improvement Consultant
Infor SyteLine CloudSuite Disaster Recovery Professionals

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline critical business processes in order to get products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that spans from occasional advice to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.

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Arkansas Computer Network Companies
Minnesota Small Office IT Consulting

Progentís Technical Response Center provides low-cost nationwide after-hours online troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and remote secure network access to troubleshoot and resolve technical problems rapidly and affordably.

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Case Study Wireless Integration
School Wireless Case Study

Progent delivered a wireless networking solution that allowed a school to increase productivity and eliminate the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided improved performance and dependability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.

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Solaris with Windows Engineer
Windows and Solaris Remote Technical Support

Progent's UNIX family consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single source to help you create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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SQL Server 2000 Technical Support Services
Configuration SQL Server 2000

Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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Microsoft Exchange 2003 Upgrade Technical Support Services
Upgrade Consulting

Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.

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Consulting Dynamics GP 2015 Azure AD
Professional Microsoft Dynamics GP 2015 Custom Programming

Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, supports popular handheld devices, allows one-time login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical product.

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Online Support Services
Network Consulting Small Business WAP150

Progent's Cisco-certified Wi-Fi technology experts can help you to deploy, manage, and troubleshoot Cisco Small Business Wi-Fi APs.

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Progent offers a wide array of cost-effective services to assist your business to deploy, integrate, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or remote technical support for single computers or notebooks or work with you to design and implement a company-wide migration to new or updated operating system software and applications. Progent can also provide engineers and technicians to assist your company to prepare for and implement a site relocation or consolidation organized to cause the least possible interruption to your business.

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CISA Certified Auditor Security Consultancies

The CISA credential is a recognized qualification that represents mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive examination given by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to assist businesses in the fields of IS audit services, IT administration, systems and architecture ROI, information technology service delivery, safeguarding of data assets, and disaster recovery planning.

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Citrix XenCenter Engineer
Professionals Citrix XenServer

Progent's Citrix-certified consultants can help your company to understand the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer deployment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.

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Top Ranked Windows Server 2019 and SQL Server Online Troubleshooting
MCSE Expert Certified Computer Consultants

Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.

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SMS Server Upgrade Remote Support
SMS Server 2003 Upgrade On-site Technical Support

Progentís Microsoft-certified consultants provide small and medium size businesses enterprise-level consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is the new title for the change management platform previously known as SMS Server. System Center Configuration Manager offers a variety of new features to Systems Management Server 2003 including full automation, built-in Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progentís certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application software installation, security patch control, software tracking, and software license compliance. Progent's engineers can also assist you to migrate smoothly from SMS Server 2003 to System Center Configuration Manager 2007.

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Fault Tolerant Network Connection Technical Support Services
Non-stop Interoffice Connectivity IT Consultants

Progentís non-stop inter-site connectivity and fault tolerant system connection engineers can help small organizations create non-stop Interoffice connectivity via fully redundant system architectures with automatic failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.

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Exchange 2007 Edge Server Support and Setup
Microsoft Exchange Specialists

Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.

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Integration Amazon EC2 integration
Amazon AWS enterprise hybrid cloud solutions Development Group

Progent can provide cost-effective online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers occasional support to assist you to resolve complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and within budget.

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SharePoint 2016 DLP Online Consulting
SharePoint 2016 Workflow Manager Computer Engineer

Progent's Microsoft-certified consultants offer affordable online and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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Server Integrators Progent Start-Up Businesses Progent Startup Businesses Small Business IT Outsourcing Firms
Server Virtualization On-site Technical Support Virtual Server Consult




The Progent Test and Training Lab at the QTS Internet Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and building training environments for new technologies. For Progent customers who lack adequate internal resources to assemble effective test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical IT projects on schedule.

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Microsoft Windows 2008 R2 Online Technical Support
Microsoft Experts Windows Server 2008 R2 Support Services

Windows Server 2008 is a major advance in making IT systems more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web hosting and development. Progent can help your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, staffing, network monitoring, and security engineering services.

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NetApp MetroCluster Disaster Recovery Consultants
NetApp SnapMirror Technology Professional

Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or onsite expertise for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following leading practices.

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Amazon Marketplace Web Service programming Contract Programming Firm
Urgent Development Firm Amazon Marketplace Web Service

Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

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Les Kent Award Winning Systems Architect
Les Kent President of Allin Corporation, Pittsburgh, PA

Les Kent has a 35-year history of successful network integration, corporate management, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions while working as a network architect, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global enterprises.

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Compensation for Microsoft Consultants Contract

Our compensation model is built on revenue sharing, so just like being an independent contractor, your earnings are directly driven by your work effort. Some Progent consultants focus on lifestyle issues and choose to work at an easy pace, utilizing our flexible calendar to pursue individual pursuits such as hiking, car racing, snow boarding, fishing, vacations, or spending private time with relatives and friends. Other consultants use the chance to make major dollars via lots of effort and extended hours. Progent completely supports both sides of the spectrum and any point in the middle.

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VPN Security Forensics Services
Firewall and VPN Security Consultant

Progent provides small and mid-size organizations expert consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and choose appropriate products from a variety of vendors to achieve your security objectives while staying within your spending limits.

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Smartphone Synchronization On Site service Smartphone Synchronization Information Technology Management

Subscription Anti-Spam
Installation support Postini

E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus filtering, policy administration, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outgoing email filtering to help you troubleshoot your e-mail system and define and regulate corporate email policy.

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Microsoft Project Server My Sites Consultants
Project Server 2010 Application Consulting

Progent's Microsoft-certified consultants offer advanced support in implementing, managing and debugging all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide range of cost-effective online consulting services following industry best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Consulting support available from Progent include system planning, installation and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.

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National Windows Server 2008 R2 On-site Support
Windows Server 2008 R2 Technology Consulting

Microsoft Windows Server 2008 R2 features high levels of speed, security, availability, scalability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, technical support, and education services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.

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Consultancy Microsoft Lync Presence
Lync Server 2013 and Cisco UC Consulting

Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports a BYOD computing model with IM, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 consultants and system architects can help you to assess the advantages of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management staff and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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Top Online Cisco Certified CCIE Small Business IT Consulting

Progent's Cisco certified network infrastructure consultants have extensive experience helping ISPs to design, deploy, manage, optimize, and troubleshoot high-availability, extensible network environments suitable for shared public networks.

Support and Help 24-Hour Exchange Server 2003 Upgrade Computer Consultants

Hybrid Configuration Wizard IT Consultants
IT Consultant Office 365 hybrid solutions for Exchange

Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

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Hosting Online Technical Support
24/7 Data Center Consultants

Progentís data center IT services are designed for businesses with hardware located at Internet Data Centers or data center collocation hosting facilities and in need of timely in-person assistance at the collocation facility plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a full array of data center and data center and co-location consulting services including system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, development and installation of fault tolerant systems, architecting and deploying layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.

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System Center 2007 Configuration Manager Integration Support SCCM 2007 Device Management Onsite Technical Support
System Center 2012 Configuration Manager Online Help SCCM 2012 Migration Network Consulting

Ubiquiti UniFi WiFi network Professionals
Ubiquiti UniFi Wave 2 WiFi access point Consulting

Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can help you to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and performance.

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Exchange Server 2003 Upgrade Integration
Immediate Help and Support Exchange 2003 Server Upgrade

Progent's Microsoft Certified professionals can provide expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or updates and can provide local personnel to help enterprises with deployments of Exchange Server in the or any area covered by Progent's consultants.

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IT Consulting
24x7 Microsoft Certified Partner SharePoint 2013 Newsfeeds Remote Support

Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the scope of IT knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid deployment is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.

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Consultants NetApp SnapMirror
Consult NetApp MetroCluster Synchronous Replication

NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with replication to deliver fast, zero data loss disaster recovery (DR) between sites that are as far as 185 miles away from one another. Progent's roster of seasoned network experts can help you to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR solution to show adherence with information assurance standards and government mandates.

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Technical Support Small Business WAP371
Small Business WAP321 Help and Support

Progent's Cisco-certified wireless integration experts can help you to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.

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Online Troubleshooting scom 2016 management groups
scom 2016 Operations Management Suite integration Remote Technical Support

Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for critical workloads by offering centralized, cross-platform tracking of IT resources deployed across local datacenters and cloud environments. Progent's SCOM consulting team offers world-class online and onsite support to help organizations of all sizes to plan, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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ProSight Email Directory Harvest Protection Engineers
ProSight Email Security Gateway Specialists

Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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Small Office Computer Network Support Companies
Small Office Consultants

Progent offers businesses of all sizes world-class IT online or onsite consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security consulting for companies ranging from the small office to the global enterprise.

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Palo Alto Networks App-ID Security Firms
Palo Alto Networks PA-220 Series Firewalls Security Consulting

Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity environment that spans your data center and cloud-based resources and guards all users at any location with any endpoint device.

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Windows 2003 Server Engineer
24x7 Microsoft Expert Windows 2003 Server Technical Support Services

The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 10 years of support in Microsoft integration, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, deploying, managing and troubleshooting sophisticated IT solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Windows NT.

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