For small company network systems located anywhere in the state of South Carolina, Progent's Microsoft and Cisco qualified technical experts can deliver remote phone assistance and remote troubleshooting to resolve your computer network issues quickly and affordably. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to identify and repair IT problems without the cost and time delays associated with on-site service calls.
If your South Carolina organization is located outside of the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer network support options may be limited in technical expertise, or unavailable during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís team of seasoned network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying that expertise to assist with cost effective network solutions.
PC Desktop Support Services
Progent offers a broad range of cost-effective services to help you company to deploy, integrate, repair, and administer desktop PCs and laptops based on Windows, macOS and OS X, or popular versions of Linux. Progent's desktop PC consulting services include Windows 10 migration consulting, Microsoft Windows 8.1 technical support, Microsoft Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit computing upgrades.
Network Consulting for Small Governments
Progent has a long background delivering a broad range of online network consulting and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering advanced online IT consulting and has delivered IT support to clients in every state. Progent's remote IT support for local governments saves travel costs and resolves issues faster than onsite service calls.
Best Practices Followed by Seasoned Engineers
Many businesses located far from areas with ample expert engineers resort to less qualified or unseasoned local resources for critical IT support. This can result in a network that is unstable or unproductive. Progentís team of Microsoft and Cisco certified consultants average over ten years of real-world industry background, in the front lines of IT support, providing an extensive array of information system tasks for a diverse mix of clients. Consequently, with Progent you receive not only high-level computer network knowledge, but an engineer who understands computer industry best practices in using that knowledge to solve actual information system issues successfully and in a consistent way.
Online Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center offers expert online support for Microsoft Windows and Cisco-based environments anywhere in the U.S. Progent's certified engineers have the experience to assist you to analyze and solve complex network problems quickly and cost effectively. The breadth of technical expertise represented by Progent's staff of consultants allows them to escalate even the most challenging issues to the right subject matter experts as required. Whether you need occasional phone support and remote troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's experts can provide your organization with enterprise-level expertise without the high cost and management hassle of maintaining a big internal IT organization.
Exchange 2016 Migration Services
Progent's certified Microsoft Exchange Server 2016 experts can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Design and Deployment Consulting for Cisco's Meraki Cloud-managed Wi-Fi APs
Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to assist organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, manageability and availability for wired and wireless users regardless of their location or computing device. (Refer to Meraki switches configuration and management.)
Microsoft Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager provides small and medium-size businesses automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 offers application-aware protection for key workloads such as SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can assist you to plan, implement, manage, and troubleshoot a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 initiative on time and on budget.
Consulting and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager consultants have more than 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to migrate cost-effectively from SCOM 2012 to Operations Manager 2016.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
MS Dynamics GP Consultants
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, supports the most popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the broad knowledge and experience to address the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.
SharePoint Support Services
Progent's Microsoft-authorized Microsoft SharePoint 2013 specialists, Microsoft SharePoint Server 2010 developers and Microsoft SharePoint Server 2007 support professionals can show you how to evaluate the business justification for deploying the current version of SharePoint, advise you on the most sensible version of Microsoft SharePoint for your circumstances, provide setup and deployment services, help you to set up MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint Server, develop a company-wide security strategy that includes portal technology, and provide maintenance and Help Desk support.
Citrix Certified XenServer Virtualization Support Services
Progent's Citrix XenServer engineers can help you to understand the business benefits of XenServer as well as additional Citrix products, and can assist you to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your current Citrix technology deployment and help you to optimize consolidation, performance, security and compliance, uptime, and recoverability.
MS SQL Server Software Programming
Progent's SQL Server application developers can help you to create and maintain database applications based on the SQL Server database platform. Progent follows leading practices to build efficient, manageable SQL Server database applications and knows how to team with a client's IT staff to complete projects in a timely and affordable way. Progent for can help your company to create SQL Server solutions by offering a broad selection of professional services such as requirements analysis, data tier architecture, normalization, T-SQL programming, software installation, capacity planning, performance tuning, backup/recovery, clustering, consolidation of stored procedures, replication mechanisms, security, and business continuity.
Get in Touch with a Progent Computer Support Expert
To learn how to access a Progent network consultant for online or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Help.