For small company network systems located anywhere in the state of South Carolina, Progent's Microsoft and Cisco qualified professionals can deliver online support and troubleshooting to fix your network issues quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support knowledge bases to identify and repair network problems without the cost and time delays associated with onsite technical service dispatches.
If your South Carolina company is located outside of the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a computer network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís team of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide range of technical tasks for a broad range of clients. This means you get not only the technical expertise needed for the job, but a professional with field proven methods for applying those skills to deliver cost effective network solutions.
Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's expanding suite of productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud services are available in a variety of product bundles intended for markets from students and home offices to enterprises. Progent offers fast and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can help your business to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent's Office 365 integration consultants support multi-vendor networks that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid networks that seamlessly combine local and cloud products and services.
Easy Sign-on and Billing Model
Progent's simple per-minute billing model requires no complicated contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra charges that increase service. For remote support during normal working hours, you pay only for the time spent resolving your problem. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's consultant is actually on-site solving your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you may have to pay for our expertís travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire service territory, an available consultant is typically near to help. Progent can in addition provide on-premises service to the majority of zip codes in the U.S. within one business day of answering a service request. Progent's remote technical support team has provided help to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)
Network Support for Local Governments and School Districts
Progent has a long background delivering a broad range of online IT support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is among the industryís pioneers in delivering advanced online IT support and has provided IT solutions to clients in every state. Progent's online computer consulting for local governments eliminates travel expenses and solves problems more quickly than on-premises service calls.
Planning and Migration Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was released over a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
Microsoft Project Server Consulting
Progent's certified Microsoft Project Server experts offer advanced online and on-premises support for Microsoft Project Server as well as for all Microsoft platforms that integrate closely with Project Server. Consulting services provided by Progent include Project Professional planning and support, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 management,Office Excel and Office 365 Excel development, plus Office PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE engineers to help you to enhance your infrastructure to accommodate local, branch office, home-based, and mobile users so they can use Microsoft Project Server to collaborate securely and productively. Progent's certified security experts can help your IT team to plan and police security workflows that protect sensitive business information without disrupting the efficient sharing of authorized data.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can implement efficient cybersecurity solutions that protect a small business from advanced threats or Progent can design, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread over multiple physical datacenters and public and private clouds.
VMware NSX Network Virtualization
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to design, deploy, test and manage a DR system based on VMware SRM and VMware NSX.
MS Dynamics GP Consulting Services
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD, and tightens security. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the depth and breadth of knowledge and experience to resolve the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Video Conferencing and Telepresence Consulting Support
Progent offers the services of an accredited video conferencing and telepresence engineer with an extensive background integrating technology from the major telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or troubleshoot a video conferencing environment that protects your investment and maximizes the strategic value of your information network. Progent can also provide the expertise of infrastructure engineers who can assist businesses of any size to build and maintain a communications network that delivers the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Active Directory (AD) Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have deep experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of beta application configuration objects in on-line Active Directory environment, and restoration of unsuccessful setups of AD and AD-dependent applications. Progent is also skilled in using advanced Active Directory tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important areas including Active Directory naming standards, hierarchical structure, IT management model, use and structure of group policy objects, as well as security and auditing definitions. Progent can also anticipate the impacts of server and service implementations on capability and speed. Progent can help businesses to design and implement configurations of Active Directory Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.
Progent's Consulting Services for SQL Server 2014
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services that include system design, deployment, management, troubleshooting, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment. In case you are already using SQL Server 2014, Progent can assist you to carry out an efficient transition to SQL Server 2016.
Get in Touch with a Progent Computer Support Expert
To see how to get in touch with a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Help.