If your business information network is inSouth Carolinayou can now get quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to assist with the toughest issues involving your computer network. Progent offers the services of among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available remotely of any independent support organization in the United States. Rates are reasonable, charges are by the minute, sign-up is fast, and service is unbeatable.
If yourSouth Carolinacompany is situated away from more populated urban areas such asColumbia, Charleston, Rock Hill, or Greenville, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when you have a crisis. This can cause lost productivity for your business, angry clients, unproductive employees, and defocused executives. By contacting Progent's remote support, you can get in touch with a Premier consultant ready to provide help whenever you have to have it to keep your network running.
Because Progent charges for remote support per minute, your company is invoiced just for support received. Progent requires no startup fee. Many online service companies apply substantial minimum fees or bill for each fifteen minutes or more. Progent's small granularity and straightforward billing policy do away with unexpectedly large invoices for quick repairs.
If your South Carolina company requires remote support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's experienced staff of remote consulting engineers has a wide range of in-depth information technology skills. This allows Progent's remote service experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary third-party support organizations or with the internal support staff usually available to small or mid-size businesses. Progent has refined the tools and skills to repair problems economically in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have qualified for major credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
In order to assist companies who run environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online service group makes available the help of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides phone-based contact with professionals with recognized security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing technical difficulties allows service escalation, if needed, to specialists with relevant background to resolve unusually intractable problems. This speeds up resolutions of serious problems, avoids system disruption, and minimizes technical support bills.
For organizations throughout South Carolina, Progent offers virtually instant remote access to a UNIX/Linux, Solaris, macOS or OS X engineer for emergency support to repair network problems that are hurting your business but are beyond the experience of your ordinary IT maintenance resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Premier support professionals can analyze your computer environment via the latest remote troubleshooting tools that allow them to deliver quick and affordable diagnosis and resolution of serious network problems.
Services Progent's Phone-based Consulting Experts Can Provide Your South Carolina Business
Progent's service specialists are qualified to offer advanced assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows technologies such as:
Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network service staff can help South Carolina companies to maintain a broad assortment of computer products and technologies such as network infrastructure, email solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for processor consolidation and centralized administration, and moving from outdated systems to modern environments based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online technical help for systems powered by major derivatives of the UNIX operating system including:
macOS and OS X,
SCO UNIX and
SGI/Irix or common Linux packages including
Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who qualify for this rare credential by completing strenuous examinations given by Cisco. Usually Cisco CCIEs work for large corporations or national ISPs, and as a result their expertise is not easily available to small and midsize businesses.
Progent is among the rare IT technology service firms that ensures that CCIEs stay available to help small and mid-size organizations. In addition, Progent can provide quick communication with a CCIE by phone so that you can benefit from immediate support for urgent network problems that are impacting your productivity but are beyond the scope of your local IT maintenance personnel. Progent's CCIE engineers can connect to your environment by utilizing sophisticated on-line troubleshooting tools in order to provide rapid and economical diagnosis and remediation of serious network problems. To find out more concerning Progent's support for Cisco network appliances, see Cisco Network Engineering Expertise.
Microsoft Partner for Online Expertise for MS Windows
Progent's Microsoft-certified remote service professionals can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist your company with a wide variety of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint 2019 planning and integration,
Microsoft Skype for Business Server configuration support and Microsoft Lync migration, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials cloud integration.
Premier Network Security Engineers
Progent provides you the services of expert CISM, CISA and CISSP security consultants who can deliver a range of security services to strengthen the defenses of your UNIX/Linux, Solaris, or Apple macOS and OS X network against assaults or help your business to revive quickly from an assault. Security solutions provided Progent include: in depth security analysis utilizing technologies such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recovery from virus and worm assaults; configuring firewalls; designing secure techniques for remote and mobile connectivity; securing your email infrastructure against spam and directory harvest attacks; and offering round-the-clock network monitoring. To read additional information concerning Progent's security support for small and medium-size companies, see Progent's Professional Support for System Security.
Applications Services: Training, Programming, Integration
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing help services and education in imaging, audio, and video. Progent's consultants offer help in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers in-depth consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for familiar Microsoft business applications including CRM, Microsoft Office Project, MS Word, and MS Office Excel. To read more information concerning Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Call Center Outsourcing Alternatives
Progent offers three service offerings for Call Center services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the immediate availability of a professional Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can act as a main Help Desk Call Center for your business, serve as an escalation alternative for tough technical issues, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, selecting or customizing Call Center application software to address the special needs of your business, or adding supplemental personnel to operate remotely with your internal Help Desk resources to deal with high-demand scenarios such as system upgrades.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized networking experts. Progent's Help Desk staff of experienced UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft experts can offer your customers instant contact with a reliable technical support resource with extensive background delivering phone help and remote access troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a positive image as a significant driver of business productivity, and Progent's target is to resolve rather than just report problems. To find out additional information about Progent's Help Desk Call Center service and outsourcing, see Progent's Call Center Support.
Progent's Remote Support Technologies
Progent has deployed an arsenal of customized technologies, refined over many years of field experience, focused on allowing the most advanced standard of efficiency for delivering online technical help and repair for small and medium-size company IT networks. Progent provides safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity allows the consultants of Progent's online support team to interface to your environment remotely without breaching system security.
Progent's sophisticated customer support database software includes thorough documentation of all service provided to Progent's clients. Every active Progent staff consultant has the benefit of the history of services rendered to every customer by any team engineer. This archive of problems and resolutions is organized as an easily accessible internal database that enables Progent's online technical engineers to share their knowledge with the whole team to make sure that the value of Progent's support improves over time. Progent's certifications with major vendors including Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' internal engineering personnel that allow Progent's online service specialists to find the best solutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Immediately
To see how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent phone-based professional support in South Carolina, call 1-800-993-9400 or go to Urgent Remote Computer Help.