If your company information network is in the state of South Carolina you can depend on quick remote technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to help with the toughest problems affecting your computer network. Progent maintains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available by phone of any independent service firm in the United States. Rates are competitive, billing is by the minute, engagement is fast, and support is world class.
In case your South Carolina company is situated far from larger metropolitan neighborhoods including Columbia, Charleston, Rock Hill, or Greenville, the availability of UNIX or CCIE-certified experts could be problematic during an emergency. This could mean a drop in revenue for your company, angry clients, idle workers, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier professional ready to deliver expertise whenever you have to have it to keep your network on line.
Since Progent bills for online help per minute, your business pays just for services provided. Progent imposes no service activation surcharge. Some online consulting organizations apply substantial minimum fees or bill for each fifteen minutes or more. Progent's small granularity and straightforward pricing model save you from large tabs for quick solutions.
If your South Carolina business needs remote help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's seasoned team of online support engineers offers a broad array of in-depth information technology knowledge. This enables Progent's online service specialists to deal successfully with the most complex technical problems faster than is possible with typical independent support organizations or with the internal IT resources usually found in small or mid-size companies. Progent has developed the technology and skills to repair technical issues efficiently in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also have a number of key Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, and Design Professional.
In order to help companies that operate environments featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support group makes available the help of consultants who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based support from engineers who have earned important security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to deal with particularly intractable problems. This speeds up resolutions of urgent problems, prevents network disruption, and reduces maintenance invoices.
For companies in the state of South Carolina, Progent enables immediate online communication with a UNIX, Linux, Solaris, macOS or OS X consultant for critical expertise to repair computer problems that are damaging productivity and are beyond the skill set of your in-house IT maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can interface with your network using state-of-the-art remote support technologies in order to deliver rapid and affordable diagnosis and resolution of serious IT problems.
Services Progent's Online Support Specialists Can Offer Your South Carolina Company
Progent online professionals are qualified to offer expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network support staff can help South Carolina small businesses to maintain a large set of computer products and technologies that include system infrastructure, email support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware products for processor economization and centralized management, and transitioning from dated systems to current environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online technical help for computers based on popular variants of the UNIX operating system such as:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking consultants who earn this prestigious credential by completing thorough examinations supervised by Cisco. In most cases Cisco CCIEs are hired by big corporations or nationwide ISPs, and consequently their skills are not easily available to small and midsize businesses.
Progent is one of the only network service organizations that ensures that CCIEs are accessible to help small and medium sized organizations. Also, Progent offers convenient communication with a Cisco CCIE by telephone so your company can benefit from timely help for urgent network problems that are hurting your productivity but are beyond the experience of your ordinary IT support providers. Progent's CCIE engineers can connect to your system via the latest remote support technology in order to execute quick and cost-effective diagnosis and remediation of critical network problems. To see additional information concerning Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Support.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-expert remote support experts offer computer problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your business the expertise of support professionals who can assist you with a broad range of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2019 planning and configuration,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 planning and integration,
Skype for Business Server planning and deployment consulting and Lync maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Network Security Specialists
Progent provides you contact with accredited CISA, CISM, and ISSAP security consultants who can deliver a variety of system protection services to improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or assist your business to recuperate rapidly from an attack. Security solutions provided Progent include: extensive security audits using technologies such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Nikto; quick recuperation from malicious attacks; configuring firewalls; designing safe techniques for off-site and mobile connectivity; protecting your messaging system against spam and directory harvest attacks; and offering continual network monitoring. To read more concerning Progent's security services for small and midsize businesses, refer to Progent's Consulting Expertise for System Security.
Business Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac environments by offering help services and training in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply professional consulting support and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, Office Project, Microsoft Word, and Excel. To read additional information concerning Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Call Center Service and Outsourcing Options
Progent provides three service offerings for Help Desk services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent is a Microsoft Partner and has a large team of Cisco-authorized network specialists. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients instant contact with a dependable technical support resource with years of background in phone support and online troubleshooting for small and medium-size business networks. Progent's focus is on earning the Call Center a respected recognition as a major contributor to business success, and Progent's aim is to resolve rather than merely document problems. For additional information about Progent's Call Center support, refer to Progent's Help Desk Call Center Support.
Progent's Remote Support Tools
Progent has developed an arsenal of customized technologies, refined during more than a decade of use, dedicated to enabling the highest quality of service for delivering online engineering help and repair for small and midsize company information networks. Progent provides safe VPN support for gateways from a variety of leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity enables the consultants of Progent's Technical Response Center to connect to your environment remotely without violating corporate security.
Progent's advanced customer support database software keeps thorough histories of all support provided to Progent's clients. Each active Progent staff engineer has the benefit of the specifics of support delivered to each customer by any staff engineer. This archive of trouble tickets and resolutions is structured as a readily accessible internal knowledge base that permits Progent's online support engineers to communicate their knowledge with the whole team to make sure that the value of Progent's support services grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to manufacturers' in-house support staff that allow Progent's remote service specialists to find the best solutions quickly.
Get in Touch with a UNIX/Linux or Cisco Network Assistance Specialist Immediately
To learn how you can get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for emergency remote engineering support in South Carolina, phone 1-800-993-9400 or visit Expert Remote Computer Help.