If your business computer network is in the state ofSouth Carolinayou can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to resolve urgent issues involving your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible by phone of any nationwide support organization in the United States. The cost is reasonable, charges are per minute, engagement is immediate, and service is world class.

If yourSouth Carolinaoffice is located some distance from major urban areas likeColumbia, Charleston, Rock Hill, or Greenville, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic during an emergency. This could mean lost revenue for your business, upset customers, idle employees, and defocused management. By calling Progent's remote support, you have access to a Premier engineer ready to provide expertise whenever you require it to keep your information system running.

Because Progent charges for remote service per minute, your business owes exclusively for services delivered. Progent imposes no service activation surcharge. Some remote consulting firms have substantial minimum time requirements or bill for each quarter hour or longer. Progent's small granularity and straightforward pricing model eliminate big tabs for speedy solutions.

If your South Carolina company needs online support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced staff of online consulting professionals possesses a broad range of in-depth computer skills. This allows Progent's online technical support experts to deal successfully with the most complex technical problems more quickly than is possible with ordinary third-party support organizations or with the in-house support resources commonly found in smaller businesses. Progent has refined the technology and skills to fix technical issues economically in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support team members also have a number of key Cisco certifications which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses who run environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team offers the assistance of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent provides remote contact with professionals with important security certifications including Certified Information Security Manager consultants, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve unusually intractable support calls. This accelerates remediation of serious network problems, prevents network disruption, and reduces technical support bills.

For businesses anywhere in South Carolina, Progent enables immediate online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for emergency assistance to repair technical problems that are impacting productivity and are not within the scope of your on-hand IT service organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Certified engineers can analyze your computer environment by means of advanced remote support technologies in order to perform fast and economical analysis and remediation of serious IT issues.

Services Progent's Remote Consulting Experts Can Provide Your South Carolina Company
Progent's online professionals can provide expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies including:

Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X remote technical service team can help South Carolina companies to maintain a broad assortment of information products and technologies including system architecture, email support, security consulting for networks and business operations, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware technologies for server consolidation and streamlined administration, and transitioning from legacy systems to current environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's service professionals offer remote technical help for computers based on leading versions of the UNIX operating system including: macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who qualify for this advanced credential by completing thorough testing administered by Cisco. Usually Cisco CCIEs are hired by big enterprises or nationwide Internet service providers, and as a result their skills are not readily available to the general public.

Progent is among the rare network service providers that makes sure that CCIEs are accessible to help small and mid-size businesses. Also, Progent facilitates convenient contact with a Cisco CCIE by phone so that you can get timely help for urgent network problems that are hurting your business but are outside the competence of your usual network support providers. Progent's CCIE support experts can tie into your environment via state-of-the-art remote support technology to provide fast and cost-effective analysis and remediation of critical system trouble.

CCIE and CCNP Premier experts from Progent can help your company to design, setup, and support a converged network infrastructure that can simplify business processes, cut expenses, and speed time to productivity. By combining Cisco routers expertise with Catalyst switches support and Cisco wireless technology integration help, Progent can dramatically improve the strategic value of your integrated network in South Carolina. To see more on Progent's expertise in Cisco network appliances, visit Cisco Technology Engineering Services.

Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified online service engineers can deliver computer system problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can help you with a wide variety of technology expertise such as Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 Server deployment, MS Exchange 2016 migration, Exchange 2013 configuration, SharePoint 2019 planning and deployment, SharePoint Server 2016 migration and hybrid deployment consulting, Microsoft Teams consulting, Skype for Business planning and deployment support and Lync Server maintenance, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Certified Network Security Specialists
Progent offers you access to certified CISM and ISSAP security professionals who offer a variety of security services that can strengthen the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help you to recover rapidly from an assault. Security services offered by Progent include: extensive security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Nikto; efficient recuperation from virus and worm attacks; integrating firewalls; planning safe techniques for remote and mobile connectivity; securing your email system against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To learn more concerning Progent's security expertise for small and midsize businesses, go to Progent's Professional Services for Network Security.

Business Applications Services: Training, Custom Development, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by providing consulting services and education in graphics, sound, and video. Progent's consultants offer help in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Word, and MS Excel. To read more information about Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Help Desk Call Center Support Options
Progent provides a variety of programs for Call Center services : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized networking experts. Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients convenient contact with a reliable support resource with extensive background delivering phone support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk Call Center a respected image as a solid driver of company success, and Progent's target is to resolve and not merely document problems. For additional information about Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent has deployed a collection of customized technologies, refined during more than a decade of field experience, dedicated to enabling the most advanced standard of efficiency for delivering remote technical support and troubleshooting for small and midsize company information systems. Progent provides safe VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online access permits the consultants of Progent's remote service group to interface to your environment without breaching corporate security.

Progent's highly evolved service reporting application includes extensive histories for all service delivered to Progent's customers. Every authorized Progent staff engineer has the benefit of the history of support provided to each client by any staff member. This archive of problems and solutions is structured as a readily retrievable internal database that allows Progent's remote support engineers to share their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional extensive technical support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's remote service specialists to find the best resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Assistance Specialist Immediately
To find out how to contact a UNIX/Linux consultant or a Certified CCIE for emergency online professional expertise in South Carolina, phone 1-800-993-9400 or go to Urgent Remote Network Help.


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    Progent's Microsoft authorized Consultants provide three ways to help medium-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the various high-quality Help Desk application programs on the market and decide which packages may be too expensive, lack critical features, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to augment their in-house Help Desk team for occasional projects or to substitute for vacationing or incapacitated personnel.

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    Progent offers the support of an accredited engineer with expertise integrating products from the major telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure consultants who can help businesses of any size to build and troubleshoot a communications network that provides the speed, dependability, protection, and scalability you need to accommodate your video conferencing/telepresence environment.

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