If your company information network is in the state ofSouth Carolinayou can now get fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with urgent problems involving your computer network. Progent retains among the most extensive groups of UNIX and Cisco CCIE consulting experts accessible by phone of any nationwide support firm in the United States. The cost is affordable, charges are per minute, engagement is immediate, and support is world class.
If yourSouth Carolinacompany is based some distance from larger urban neighborhoods likeColumbia, Charleston, Rock Hill, or Greenville, access to UNIX or Cisco CCIE engineers could be problematic during an emergency. This could mean a loss of revenue for your company, upset customers, unproductive employees, and defocused management. By calling Progent's remote support, you can get in touch with a Certified engineer ready to offer help when you need it to keep your system operating.
Since Progent bills for remote service on a per-minute basis, your business owes only for services delivered. Progent asks for no startup surcharge. Some online consulting companies demand substantial minimum fees or charge for every quarter hour or longer. Progent's small granularity and straightforward pricing mechanism avoid big bills for quick repairs.
If your South Carolina business requires remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's experienced staff of online consulting engineers has a broad array of in-depth computer skills. This enables Progent's remote technical support experts to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service organizations or with the internal support resources commonly available to smaller businesses. Progent has refined the tools and experience to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also have a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To assist businesses who maintain environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service team can provide the assistance of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent offers phone-based support from professionals who have earned important security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's expertise coupled with Progent's group approach to repairing network difficulties streamlines service escalation, if needed, to experts with sufficient background to deal with unusually intractable problems. This accelerates remediation of emergency network problems, avoids system downtime, and reduces maintenance bills.
For companies anywhere in South Carolina, Progent offers immediate online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for urgent assistance to troubleshoot computer problems that are impacting business productivity but are beyond the experience of your on-hand computer service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-Certified consultants can connect to your computer environment with advanced remote troubleshooting technologies in order to deliver fast and affordable evaluation and resolution of critical network issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your South Carolina Company
Progent's network consultants are qualified to offer advanced support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows technologies including:
Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online computer service team can assist South Carolina small businesses to maintain an extensive array of computer products and technologies such as network infrastructure, messaging solutions, security consulting for computer systems and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for processor consolidation and streamlined administration, and moving from older systems to modern environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service professionals can provide remote technical help for computers powered by major variants of the UNIX platform including:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the network support industry for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this advanced credential by completing thorough testing administered by Cisco. Usually Cisco CCIEs are hired by big enterprises or nationwide Internet service providers (ISPs), and consequently their skills are not conveniently accessible to the general public.
Progent is among the rare network consulting firms that makes sure that CCIEs stay available to help small and mid-size organizations. In addition, Progent facilitates fast access to a Cisco CCIE via phone so your company can get timely assistance for critical network issues that are disrupting your business but are beyond the scope of your ordinary system support personnel. Progent's CCIE support experts can connect to your system via sophisticated on-line support tools to provide fast and economical analysis and resolution of serious network anomalies.
CCIE Premier experts from Progent can help your business to design, setup, and support a converged business network that can simplify operations, cut expenses, and speed time to productivity. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless products integration assistance, Progent can significantly enhance the business value of your information network in South Carolina. To see more concerning Progent's support for Cisco network appliances, visit Cisco Network Professional Services.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-premier online service engineers can deliver computer problem solving and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can help your company with a broad variety of platform practice areas including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration,
SharePoint 2019 design and integration,
SharePoint Server 2016 migration and hybrid integration support,
Microsoft Teams consulting,
Skype for Business integration consulting and Lync 2010 migration, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Security Professionals
Progent offers you the services of accredited CISA, CISM, and ISSAP security consultants who can deliver a variety of security solutions to bolster the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X environment against attacks or assist your business to revive promptly from an assault. Security solutions provided Progent include: comprehensive security audits using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; efficient recuperation from virus and worm assaults; setting up firewalls; planning secure architectures for remote and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering continual network monitoring. To learn more on Progent's security services for small and midsize companies, visit Progent's Professional Services for System Security.
Applications Support: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh environments by providing help services and training in imaging, audio, and video. Progent's support professionals offer expertise in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group can supply professional engineering support and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and Excel. For more information about Progent's consulting, custom development, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Support Alternatives
Progent provides a variety of programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for companies who require the timely accessibility of an effective Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can act as a primary Help Desk for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or enhancing your existing one, selecting or customizing Help Desk Call Center software products to meet the particular requirements of your company, or providing supplemental personnel to work online in conjunction with your internal Call Center resources during high-demand events like system upgrades.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can offer your customers fast access to a reliable support team with extensive background delivering telephone-based support and online troubleshooting for small and midsize business networks. Progent's concentration is on giving the Call Center a positive image as a significant driver of business performance, and Progent's aim is to fix and not merely document problems. To read additional information on Progent's Help Desk Call Center support, visit Progent's Help Desk Support.
Progent's Remote Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Progent's highly evolved service reporting software includes comprehensive documentation for all support provided to Progent's clients. Every authorized Progent staff engineer has access to the history of support provided to each client by any staff member. This archive of issues and solutions is structured as a conveniently retrievable proprietary knowledge base that enables Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key vendors such as Cisco and Microsoft make available other extensive technical support databases and to manufacturers' internal engineering staff that enable Progent's remote service experts to arrive at the best resolutions promptly.
To learn how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online engineering assistance in South Carolina, call 1-800-993-9400 or visit Expert Remote Computer Help.