If your business IT network is in the state of South Carolina you now have fast phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to assist with urgent problems that threaten your IT network. Progent retains among the most extensive groups of UNIX and CCIE-certified consulting experts available remotely of any independent service organization in the U.S. The cost is affordable, charges are by the minute, engagement is fast, and service is world class.
If your South Carolina office is based far from more populated urban neighborhoods including Columbia, Charleston, Rock Hill, or Greenville, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited during a crisis. This could mean a loss of revenue for your company, upset clients, unproductive workers, and defocused executives. By calling Progent, you have access to a Premier engineer ready to deliver assistance whenever you need it to keep your information system running.
Since Progent bills for phone support on a per-minute basis, your business owes exclusively for technical help delivered. Progent requires no service activation surcharge. Many online support companies have large minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and straightforward billing model eliminate large tabs for quick solutions.
If your South Carolina company needs technical assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of online consulting engineers offers a broad range of in-depth information technology knowledge. This allows Progent's online service specialists to resolve the most challenging technical problems faster than is feasible with typical independent service firms or with the in-house support staff usually found in small or mid-size companies. Progent has refined the tools and experience to fix technical issues economically in a wide variety of computer environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also have a number of key Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To assist companies that maintain environments based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's remote support team can provide the services of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides phone-based support from professionals who have been awarded major security certifications such as CISM consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to fixing network problems streamlines service escalation, when called for, to experts with sufficient background to deal with unusually intractable problems. This speeds up resolutions of serious problems, avoids network disruption, and reduces maintenance invoices.
For organizations anywhere in South Carolina, Progent offers virtually instant remote access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent help to repair technical problems that are impacting your business and are beyond the experience of your in-house IT support group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment using the latest remote support utilities in order to provide quick and economical evaluation and repair of serious network problems.
Services Progent's Remote Consulting Specialists Can Offer Your South Carolina Company
Progent online professionals are qualified to deliver expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Windows solutions such as:
Online Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online technical support team can help South Carolina companies with an extensive array of IT products and technologies including system infrastructure, messaging solutions, security expertise for networks and company processes, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware products for server consolidation and streamlined management, and transitioning from outdated systems to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts can provide remote technical help for systems powered by major derivatives of the UNIX operating system including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this prestigious certification only after thorough examinations administered by Cisco. The vast majority of Cisco CCIEs are hired by large corporations or national ISPs, and consequently their expertise is not easily available to small and midsize businesses.
Progent is one of the rare computer support organizations that ensures that Cisco CCIEs are accessible to help small and medium sized businesses. In addition, Progent can provide convenient access to a Cisco CCIE via telephone so you can receive immediate assistance for critical network problems that are disrupting your productivity but are not within the comfort zone of your ordinary network support resources. Progent's CCIE engineers can connect to your network by utilizing sophisticated on-line troubleshooting technology to execute quick and affordable diagnosis and repair of serious system anomalies. To learn more about Progent's support for Cisco network appliances, see Cisco Network Consulting Expertise.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote service engineers can deliver computer troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist you with a broad range of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint 2013 development,
Microsoft Skype for Business configuration support and Lync 2010 migration, Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Engineers
Progent offers you contact with qualified CISM, CISA and CISSP security engineers who can deliver a variety of security services that can enhance the defenses of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate fast from an assault. Security services offered by Progent include: comprehensive security audits using utilities such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Nikto; efficient recuperation from virus and worm assaults; configuring firewalls; planning secure techniques for off-site and mobile access; protecting your messaging infrastructure from viruses, spam and DHA attacks; and setting up continual proactive monitoring. For more information concerning Progent's security support for small and midsize companies, see Progent's Professional Services for System Security.
Applications Services: Training, Custom Programming, Integration
Progent's Mac technology consultants can support the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide help in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for Microsoft applications such as CRM, MS Project, Microsoft Word, and Office Excel. To find out more information on Progent's consulting, customization, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Service and Outsourcing Alternatives
Progent offers a selection of programs for Help Desk Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a large team of Cisco-certified networking specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your clients instant communication with a large support resource with years of experience in telephone-based support and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a respected image as a solid contributor to company productivity, and Progent's charter is to resolve and not merely document problems. To read more information on Progent's Call Center support, visit Progent's Help Desk Services.
Progent's Online Support Technologies
Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
Progent's sophisticated customer support database system stores extensive histories for all service delivered to Progent's customers. Every authorized Progent staff engineer has access to the details of services delivered to every client by any team member. This database of trouble tickets and solutions is organized as a readily searchable proprietary database that permits Progent's remote technical engineers to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast technical support knowledge bases as well as to vendors' internal technical staff that enable Progent's remote consulting specialists to arrive at the optimal resolutions promptly.
To learn how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent remote engineering support in South Carolina, phone 1-800-993-9400 or visit Expert Remote Network Support.