For small company network systems located anywhere in the state of South Carolina, Progent's Microsoft and Cisco certified technical team members can deliver remote phone support and troubleshooting to repair your computer system troubles fast and cost effectively. Progent has acquired enterprise-grade skills, software tools, and support databases to identify and repair IT problems without the cost and time delays normally associated with on-site service calls.
If your South Carolina business is situated beyond the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This results in a network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical projects for a broad range of clients. This means you obtain not only the technical expertise needed for the job, but a professional with field proven methods for applying those skills to assist with cost effective network solutions.
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, each Progent network expert has access to the technical and training resources required to provide the best information technology help available. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration expertise, and application development services permit small and midsize business customers to benefit from the wide range of skills found in the IT departments of large organizations without the significant cost and hassle of building and managing a large in-house IT group.
Advanced Project Management Consultants
For enterprise project management support, Progent offers the services of veteran information technology professionals with years of experience as technology project managers for application development, information technology deployment, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide advanced management skills to help enterprise customers to follow best practices to make sure strategic projects are successfully completed on schedule and within budget.
Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a variety of technical services to assist organizations of any size to maintain, manage, and troubleshoot environments that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the complete ProSight portfolio of value-priced outsourced network management services for small and medium-size organizations.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network adapted to your facilities, offering your business a wireless solution that has the coverage, performance, capacity, QoS, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service. Progentís onsite survey includes physical walkthroughs, RF and data protection audits of your existing WLAN, analysis of your buildingís floor plans, measuring for radio frequency contention, signal propagation modeling, identification of optimum placement for customer-requested Wireless Access Points (WAPs) including Cisco Aironet indoor and outdoor APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document defining a new wireless network.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's ability either to stop or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup/recovery system that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.
Consulting and Troubleshooting Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to offer a unified mechanism for deploying and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, develop workflows for building and installing virtual machines and hosts, design fault-tolerant compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts can provide Cisco UC520 consulting services to assist you to maintain your legacy UC500 VoIP gateway or plan and carry out a smooth migration to a modern IP telephony and voicemail solution.
Exchange Server 2016 Migration Support
Progent's MS Exchange Server 2016 consultants can help your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Online Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide range of economical online support services to help you to manage and troubleshoot your current Microsoft Office Word environment or assist you to move to a current release of Office Word. Services offered by Progent's experts include VBA programming, identifying and resolving compatibility issues between different versions of Office Word, interfacing Office Word with different Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone synchronization, and online Office Word training sessions tailored for your special requirements.
Virtual compute, storage and networking technologies allow IT organizations to optimize utilization, streamline network administration, and enhance workload uptime and data protection. operate several virtual machines on a single physical computer. Typical applications for virtualization are hardware efficiency, inexpensive hosts for applications that require outdated OS software, and economical segregation of software programming or pilot environments from production ones. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer assistance. Progent can configure virtual servers to optimize performance, dependability and ease of administration while at the same time cutting costs; propose and verify disaster recovery plans that minimize downtown in case of a major failure; and deliver continuing support, troubleshooting, and engineering services as virtualization technology evolves.
Cisco IOS software Update Support
If your network includes Cisco appliances, you could be running an old release of IOS, the network OS powering most Cisco router and the latest Cisco switches. Cisco frequently provides upgrades to IOS in order to correct problems, shore up security gaps, or improve functionality. Unfortunately, updating IOS and other Cisco control software can be a challenge, depending upon your Cisco device and your network infrastructure. For example, there may be limitations of local Flash storage that might cause a new OS version to execute improperly. Progent's Cisco CCIE network engineers offer a broad array of support services associated with upgrading Cisco IOS or any other Cisco control software such as IOS XR, CallManager or Unified Communications Manager. Progent can perform version audits of your Cisco software, recommend sensible updates, prepare Cisco devices, copy software images/, activate and test your new software, optimize throughput, troubleshoot issues, and train your network support staff how to take advantage of all important new functions.
Video Conferencing and Telepresence Consultants
Progent can provide the support of an accredited video conferencing engineer with expertise deploying products from the major video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your IT network. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to build and maintain a network that provides the speed, reliability, protection, and scalability you need to support your video conferencing/telepresence environment.
Upgrade Support for Microsoft Skype for Business
Progent's Skype for Business integrators can provide online and on-premises consulting services for organizations of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Progent's Integration and Training Support for Microsoft Office and Office 365
Progent's certified Microsoft Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that offers quick ROI and enables better business results. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with different versions of Office and can provide customized online Office and Office 365 instruction to individual users or teams.
Collaborative Approach to Service and Technical Issue Escalation
Information technologies have become increasingly complex. In addition, most small office networks integrate software and hardware from dozens of different suppliers. All this makes computer integration and maintenance increasingly challenging. It is impossible for even the most experienced individual to have in-depth familiarity in all facets of computer technology, or extensive hands-on experience in the enormous range of products, models, and revisions that small businesses include in their information systems. Progent utilizes a team approach to computer support and depends on subject matter specialists to bring in-depth knowledge when necessary to fix the most intractable technical issues efficiently, at the least cost to your company.
Talk to a Progent Network Support Expert
To learn how you can access a Progent computer consultant for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Computer Help.