For small company networks located anywhere in the state of South Carolina, Progent's Microsoft authorized technicians can deliver phone assistance and remote troubleshooting to resolve your network issues fast and cost effectively. Progent has developed enterprise-grade expertise, sophisticated utilities, and support databases to identify and fix computer network problems while avoiding the high cost and time delays normally associated with onsite service dispatches.
If your South Carolina small business is located outside of the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support choices may be limited in technical capability, or not available during an emergency. This results in a office network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís group of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a varied range of clients. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to provide efficient network solutions.
Part-time CIO Services
Progent can supply organizations with an IT management professional who can function as a temporary or part-time Chief Information Officer. This veteran IT executive can offer strategic direction to assist you to integrate sensible technology to enhance business processes so they align better with your corporate objectives. Your business can develop and install a well conceived information technology strategy without incurring the cost of a full-time Chief Information Officer. Critical services Progent's temporary Chief Information Officer can carry out include strategic planning, planning IT budgets, creating models for ROI, reengineering workflows, reviewing contracts with vendors, establishing security standards, cash flow management, automating network management, software revision tracking, network asset documentation control, and disaster recovery/business continuity planning.
CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM Premier security management consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and international standards of performance that information security professionals are expected to learn. CISM gives business management the confidence that consultants who have earned their CISM credential possess the background and knowledge to deliver effective security administration and consulting consulting.
Common Examples of Online Support Services Offered by Progent for Cisco Routers
Among the typical remote Cisco router consulting services offered by Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, clock, and user accounts; configuring iBGP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing tables, line settings and BGP peering arrangements; installing current IOS image; validating router failover; fixing VPN tunnel problems; producing a network diagram and documenting configuration; plus policy and availability strategy.
Progent's Consulting Services for SQL Server 2016
Microsoft SQL Server 2016 offers major improvements in performance, scale, security, high-availability, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite support to help businesses of all sizes to design, deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced online consulting support to assist companies of any size to integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that utilize physical resources as well as cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange and Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
MySQL Database Application Programming and Database Administration Consulting
Progent's MySQL application programmers, database architects, and database administrators can provide cost-effective online DBA or application development services and can assist businesses of any size to configure and manage MySQL in a reliable network environment that offers high levels of speed, scalability, and security. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of seasoned wireless consultants who can help your organization to determine the benefits of Ubiquitiís UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
Planning, Integration and Troubleshooting Services for Microsoft System center 2012 R2
Progent's System Center 2012 consultants have more than 15 years of background integrating, maintaining and troubleshooting the key components that make up Microsoft System Center and can assist your organization to plan, configure, maintain, and repair your Microsoft System Center ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade planning and support to assist your organization to move to the latest version of Microsoft System Center from an earlier one or from a third-party datacenter management platform to provide the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Video Conferencing and Telepresence Consulting Services
Progent offers the services of a certified video conferencing engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to plan, configure, expand, or maintain a video conferencing environment that preserves your current investment and optimizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants who can help businesses of all sizes to create and maintain a communications network that delivers the speed, dependability, security, and expandability you need to accommodate your telepresence solution.
ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch network infrastructure management service makes it easy and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that need important software patches, or resolving performance problems. Read about the complete ProSight series of low-cost network monitoring and management services for small businesses.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks. Progent offers affordable remote or on-premises expertise to help you to move smoothly to a productive communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync Server for access to a SIP PSTN trunk.
SharePoint Server 2016 Migration and Hybrid Integration Consulting
Microsoft SharePoint Server 2016, designed for local installations of SharePoint, supports deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid network models that transparently unify local and cloud resources. Additional enhancements include rapid deployment with the MinRole role-based topology feature, larger scale, higher performance, stronger cybersecurity, advanced analytics via Power BI integration, and a more engaging client experience for collaboration. Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises expertise, application development, and technical support support for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. To learn more, see SharePoint Server 2016 Migration and Hybrid Integration Support.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security experts. GIAC certifications are recognized by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for any of the security disciplines covered within the GIAC certification such as auditing network security mechanisms, event handling, intrusion detection, web application security and SIEM solutions for compliance with government mandates for reporting incidents.
Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent network support expert for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Help.