For small company computer networks located in the state of South Dakota, Progent's Microsoft and Cisco qualified technicians can provide remote phone help and troubleshooting to resolve your computer network issues fast and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to troubleshoot and fix computer network problems without the expense and delays associated with in-person technical service visits.
If your South Dakota small business is situated beyond the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby computer network support options may be limited in technical capability, or unavailable during an emergency. This results in a computer network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís group of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a diverse range of clients. This means you obtain not just the technical know how needed for the job, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the network security disciplines covered under GIAC accreditation such as evaluating network security mechanisms, security incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Temporary CIO Services
Progent can provide organizations with an information management expert who can serve as a temporary or part-time CIO. This veteran IT officer can provide long-term direction to help you to integrate appropriate IT products to enhance business processes so they align more closely with your business goals. Your business can create and implement a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer. Key services Progent's temporary Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, creating models for Return on Investment, analyzing workflows, negotiating contracts with vendors, defining security and compliance standards, monitoring service level agreements, automating network management, patch management, IT asset documentation management, and disaster recovery planning.
Simple Sign-on and Pricing Structure
Progent's easy per-minute billing model requires no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional fees that drive up support costs. For remote support during normal working hours, you only pay for the time spent resolving your issue. If it only takes ten minutes to fix your issue, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are billed only for the time when a Progent expert is actually onsite solving your problems. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you may be charged for our expertís travel time, but never a higher emergency rate. Since Progent maintains a large pool of consultants located throughout the entire service territory, an available consultant is typically near to help. Progent can in addition provide onsite support to the majority of zip codes in the United States within one business day of receiving a service call. Progent's online support group has provided help to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)
Online Seminars for Desktop Applications
Progent provides online instruction for popular productivity applications. Progent's Webinar training covers topics that include Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA development, Publisher collaboration, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 configuration. Live online learning offers the advantages of traditional classroom sessions, including immediate interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the schedules of multiple trainees.
World-class Cisco Help from Expert CCIE-certified Consultants
Progent offers easy, immediate, and affordable access to Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized network gurus who earn this top-level classification only after strenuous examination by Cisco. CCIEs can resolve the most complex issues associated with network design, integration, troubleshooting, and service. Progentís CCIE professionals work intimately with Cisco engineers in analyzing issues with Cisco's IOS platform and devising workarounds or obtaining patches to correct problems. Progent can provide fast contact with a CCIE by phone so you are able to get instant assistance for complex network troubles that are affecting worker efficiency but are beyond the expertise of your local network support resources.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can assist you to determine the benefits of Ubiquitiís UniFi technology for your environment and help you to plan, install, administer, and maintain your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install a WiFi LAN adapted to your facilities, offering you a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service. Progentís on-premises survey features onsite inspection, spectrum and security assessment of your current wireless network, evaluation of your site's layout, testing for radio frequency contention, RF propagation modeling, selection of optimum placement for customer-requested Wireless Access Points (WAPs) including Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a comprehensive document defining a new WLAN.
Desktop and Mobile Device Centralized Administration Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager planning and deployment and Microsoft Intune consulting to centralize and simplify the administration of your desktops along with your web-facing tablets and smartphones. Progent can assist you to migrate efficiently to Configuration Manager 2016 from a legacy change management platform or assist you to enhance your existing SCCM 2016 ecosystem to support your changing IT requirements.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a repeatable runbook for recovering applications and services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager.
Video Conferencing and Telepresence Consultants
Progent can provide the support of a certified video conferencing and telepresence engineer with expertise integrating products from the leading telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help you to plan, configure, expand, or maintain a telepresence environment that preserves your investment and maximizes the business value of your information system. Progent also offers the services of infrastructure engineers who can help businesses of all sizes to create and troubleshoot a network that provides the speed, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.
Windows Server 2012 R2 Integration Support
Progent's certified Windows Server 2012 support experts can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, create a corporate-wide security plan, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan. If you are thinking about moving from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can help you to evaluate the value of Windows Server 2016 for your environment and design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.
Talk to a Progent Network Support Expert
To learn how you can access a Progent computer consultant for online or onsite expertise in , phone 1-800-993-9400 or go to Remote Computer Help.