If your company IT network is in the state of South Dakota you can depend on quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to assist with the toughest problems affecting your network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available remotely of any nationwide support firm in the United States. The cost is competitive, charges are per minute, engagement is immediate, and support is world class.
If your South Dakota small business is based outside of larger metropolitan neighborhoods such as Sioux Falls, Rapid City, or Aberdeen, access to UNIX or Cisco CCIE engineers may be limited during an urgent situation. This can result in a loss of productivity for your company, upset clients, unproductive employees, and distracted management. By calling Progent's online services, you have access to a Certified engineer ready to deliver help when you require it to keep your system running.
Since Progent bills for phone help per minute, your company owes exclusively for support provided. Progent imposes no initialization fee. Many remote support companies demand large minimum time requirements or charge for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing mechanism do away with unexpectedly large invoices for speedy fixes.
If your South Dakota company requires technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of online support engineers possesses a broad range of world-class computer knowledge. This enables Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is possible with typical independent service organizations or with the internal support resources commonly found in small or mid-size companies. Progent has developed the technology and skills to fix technical issues economically in a wide variety of network environments that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE consultants have qualified for professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of key Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.
In order to assist companies that maintain networks featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team can provide the expertise of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based contact with professionals who have earned important security credentials such as CISM consultants, CISSP specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems streamlines service escalation, if appropriate, to specialists with sufficient competence to deal with particularly intractable problems. This accelerates remediation of serious problems, avoids network downtime, and reduces maintenance bills.
For businesses throughout South Dakota, Progent offers immediate online communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical support to troubleshoot computer issues that are affecting productivity and are outside the comfort zone of your ordinary IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier network experts can analyze your system with state-of-the-art remote support tools that allow them to deliver fast and efficient diagnosis and resolution of critical computer issues.
Services Progent's Phone-based Consulting Experts Can Offer Your South Dakota Company
Progent's online professionals are qualified to deliver advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service team can help South Dakota small businesses to maintain a large assortment of information products and technologies including network infrastructure, email solutions, security expertise for networks and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and streamlined management, and moving from older systems to current environments powered by newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online troubleshooting for systems based on leading derivatives of UNIX such as:
macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for providing immediate and economical communication with Cisco CCIEs. CCIEs are high-level network engineers who qualify for this advanced certification only after thorough testing supervised by Cisco. Most Cisco CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and as a result their skills are not conveniently available to small and medium-size businesses.
CCIE and CCNP Premier engineers from Progent can assist your company to design, implement, and service a converged business network that can streamline operations, reduce costs, and accelerate time to profitability. By combining Cisco routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can dramatically increase the strategic value of your connectivity environment in South Dakota. To find out additional information about Progent's expertise in Cisco network appliances, see Cisco Network Engineering Services.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-premier online service engineers can deliver network troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can help your company with a wide range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment support,
SharePoint 2019 planning and integration,
Skype for Business integration consulting and Lync migration, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Specialists
Progent offers you the services of accredited CISA, CISM, and ISSAP security professionals who offer a range of security services to bolster the protection of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist your business to revive fast from an attack. Security services offered by Progent include: comprehensive security analysis using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Nikto; efficient recovery from virus and worm attacks; setting up firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and setting up continual network monitoring. To find out additional information on Progent's security support for small and midsize companies, visit Progent's Consulting Expertise for System Security.
Business Applications Support: Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and education for familiar Microsoft applications including CRM, Project, Word, and MS Office Excel. For more information about Progent's expertise, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Help Desk Support and Outsourcing Alternatives
Progent offers a selection of programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk staff. Progent can operate as a primary Call Center for your organization, represent an escalation resource for tough technical problems, or be available in those situations when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk or enhancing your existing one, selecting or programming Help Desk application software to address the special requirements of your company, or adding supplemental staff to work remotely in conjunction with your internal Help Desk Call Center group during demanding scenarios like system upgrades.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network infrastructure experts. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients easy communication with a reliable support team with years of experience in telephone-based support and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a respected image as a key contributor to company productivity, and Progent's target is to fix rather than simply record problems. To learn more information on Progent's Help Desk support, visit Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has developed a collection of customized tools, evolved during years of use, dedicated to enabling the most advanced standard of efficiency for providing remote technical help and troubleshooting for small and medium-size company information systems. Progent offers safe VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN offsite access enables the engineers of Progent's online support team to interface to your network without breaching system security.
Progent's powerful customer support reporting system keeps thorough histories of all service provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the specifics of support delivered to each client by any team member. This archive of problems and solutions is structured as a conveniently accessible proprietary knowledge base that permits Progent's remote support experts to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key vendors including Cisco and Microsoft make available additional vast support databases and to vendors' internal support staff that allow Progent's online consulting experts to find the best solutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To see how to contact a UNIX/Linux engineer or a Cisco certified CCIE for urgent online professional help in South Dakota, call 1-800-993-9400 or go to Urgent Remote Network Help.