If your company computer network is in the state of South Dakota you can have fast phone-based help from a UNIX or Cisco CCIE expert to assist with urgent problems affecting your IT network. Progent offers the services of among the largest groups of UNIX and CCIE-certified support professionals available online of any independent service organization in the U.S. Rates are affordable, billing is by the minute, sign-up is quick, and support is world class.

In case your South Dakota network is located outside of major urban neighborhoods including Sioux Falls, Rapid City, or Aberdeen, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited when there's a network crash. This can result in lost income for your company, upset customers, unproductive workers, and distracted management. By contacting Progent's online services, you have access to a Certified consultant who can deliver expertise whenever you have to have it to get your network operating.

Since Progent charges for telephone-based support by the minute, your company pays just for services provided. Progent imposes no service activation charge. Many online consulting companies demand substantial minimum time requirements or bill for every quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing mechanism save you from unexpectedly large invoices for speedy repairs.

If your South Dakota company requires remote help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of online consulting professionals possesses a wide range of in-depth computer knowledge. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is feasible with typical third-party support organizations or with the in-house support resources commonly found in small or mid-size companies. Progent has refined the technology and experience to fix technical issues economically in a wide variety of computer environments that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have been awarded major credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of high-level Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, CCDA and CCDP.

In order to assist companies who maintain networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support group makes available the help of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from engineers who hold the industry's top security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical problems streamlines service escalation, if needed, to specialists with relevant background to resolve unusually tough support calls. This accelerates remediation of urgent network problems, avoids system downtime, and minimizes technical support bills.

For organizations anywhere in South Dakota, Progent enables immediate remote access to a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent assistance to repair network problems that are impacting your business but are outside the scope of your ordinary IT maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can analyze your computer environment using the latest remote support utilities that allow them to provide fast and economical diagnosis and remediation of serious network issues.

Troubleshooting Services Progent's Online Support Experts Can Provide Your South Dakota Business
Progent's network engineers can deliver expert assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies including:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network service staff can assist South Dakota companies with a large assortment of IT products and technologies including network architecture, messaging support, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware options for server economization and centralized administration, and transitioning from legacy applications to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's service professionals can provide remote technical help for computers based on popular derivatives of UNIX such as: Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who qualify for this advanced certification by passing thorough examinations given by Cisco. Usually Cisco CCIEs work for large enterprises or nationwide Internet service providers, and so their services are not conveniently accessible to the general public.

CCIE Certified experts from Progent can assist your company to design, implement, and service a converged information system that can streamline operations, cut costs, and accelerate time to productivity. By offering Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless products integration assistance, Progent can significantly enhance the business value of your connectivity environment in South Dakota. To see more about Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Expertise.

Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified online service engineers can deliver network repair and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help your company with a broad range of technology practice areas including Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 development, Microsoft Skype for Business planning and deployment support and Lync Server 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Premier System Security Engineers
Progent provides you contact with certified CISA, CISM, and ISSAP security engineers who offer a variety of system protection services that can enhance the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to recuperate promptly from an assault. Security solutions offered by Progent include: comprehensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; rapid recuperation from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile connectivity; securing your email infrastructure from viruses, spam and directory harvest attacks; and offering continual automated monitoring. To find out more information on Progent's security services for small and medium-size businesses, refer to Progent's Professional Services for System Security.

Applications Support: Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by providing help services and education in imaging, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers in-depth consulting support and training in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft applications such as CRM, Project, Microsoft Word, and MS Excel. To learn additional information about Progent's expertise, custom programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Call Center Outsourcing Options
Progent provides three support programs for Help Desk assistance : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who require the timely availability of an effective Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation alternative for the most challenging network problems, or be available in overflow instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your current one, selecting or programming Help Desk Call Center application software to address the special requirements of your business, or adding temporary personnel to operate remotely with your internal Call Center group to handle demanding scenarios like software migrations.

Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network infrastructure experts. Progent's Help Desk team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can offer your customers fast communication with a reliable technical support resource with years of experience delivering telephone-based help and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected reputation as a solid contributor to business productivity, and Progent's aim is to fix and not merely document problems. To read more concerning Progent's Help Desk Call Center support and outsourcing, refer to Progent's Call Center Services.

Progent's Online Service Technologies
Progent has deployed a collection of optimized technologies, evolved during years of use, dedicated to allowing the most advanced quality of efficiency for providing remote engineering support and troubleshooting for small and midsize company IT networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite connectivity allows the experts of Progent's remote service group to connect to your environment remotely without breaching corporate security.

Progent's advanced customer support reporting application stores comprehensive documentation for all support provided to Progent's clients. Each authorized Progent staff consultant has the benefit of the specifics of support delivered to every client by any staff engineer. This database of problems and fixes is structured as a conveniently searchable internal database that enables Progent's online support engineers to communicate their experiences with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive technical support databases and to vendors' internal technical personnel that allow Progent's remote consulting specialists to arrive at the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To find out how to contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent online professional assistance in South Dakota, call 1-800-993-9400 or visit Expert Online Network Support.


An index of content::

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Progent's Mac consultants can support the creative aspect of Mac computing by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

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Progent offers customers access to engineers who have been awarded some of the computer industry's most prestigious credentials. Progent believes that clients have the right to be sure that their computer support providers have accredited testing as well as extensive practical backgrounds so that Progent's clients can use Progent's support with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts brings priority for significantly better vendor support than is offered to uncertified consultants, enabling Progent to deliver customers a better level of IT service. In other cases, major certifications such as CISM or CISSP for network security can help corporate customers to show compliance with regulatory demands by using the services of recognized IT experts.

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