For office computer networks located within the state of South Dakota, Progent's Microsoft authorized consultants can provide online support and remote troubleshooting to fix your computer system issues quickly and cost effectively. Progent has developed top-notch skills, advanced software tools, and support knowledge bases to diagnose and fix IT problems without the expense and time delays normally associated with onsite service visits.

If your South Dakota small business is located beyond the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby network systems support choices may be limited in technical expertise, or unavailable during an emergency. This results in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s staff of field proven network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with demonstrated methods for applying those skills to provide excellent network solutions.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop solutions lower the effort required for IT managers to install applications so they are consistent throughout an entire user base, provide the ability to manage rights to critical information, and allow fast deployment of new or upgraded workstations. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines desktop access, enhances responsiveness, strengthens data security, unifies management, and provides an almost seamless user environment. Progent's Windows Server 2016 engineers can help you to evaluate the business benefits of Microsoft's desktop virtualization technologies, configure test and on-line deployments, optimize your network architecture to accommodate virtualized desktops effectively, assess and remediate security problems, and educate your network administrators to follow best practices to gain maximum payback from client virtualization.

CISA-certified Cybersecurity Audit Consultants
The CISA credential is an important achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Premier network security audit professional able to help businesses in the areas of information systems audit services, IT governance, network assets and architecture ROI, information technology service delivery, protection of data resources, and business continuity preparedness.

Eliminate Reliance on Freelance Consultants
By creating a partnership with a full-service computer consulting and support organization such as Progent rather than with a freelance consultant, your company is assured timely access to knowledgeable professionals whenever you require them. You no longer have to worry that sickness, classes, vacations, or conflicting priorities with other clients will leave you without help during a crisis.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service incorporates next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Read more about Progent's complete ProSight suite of value-priced outsourced network management services for small and medium-size businesses.

Immediate Support for Urgent Problems
With Progent’s urgent online computer support services, you can get immediate assistance for issues that are causing network disruption. Remote support eliminates the long delay and higher expense required for on-site computer help. For day-to-day IT management work, Progent’s remote support consultants can finish the majority of jobs within minutes of a request, rather than requiring your company to live with a problem for up to a day for on-premises support to arrive.

Collaborative Approach to Service and Technical Problem Escalation
Computer technologies have become increasingly sophisticated. In addition, typical small office computer networks incorporate products from many different vendors. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most experienced individual to have deep knowledge in all areas of computer technology, or extensive hands-on experience in the enormous range of hardware and software brands, versions, and revisions that small businesses incorporate in their information systems. Progent follows a collaborative approach to computer support and depends on application specialists to bring high-level skills when necessary to resolve complex technical issues efficiently, at the least cost to you.

Network Security Protection Consulting Services for Teleworkers
Progent can help small and mid-size businesses to set up endpoint security protection solutions and deliver response services needed to support at-home workers. To learn about Progent's network security defense solutions for teleworkers, go to security defense consulting services for remote workers.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants offer remote or onsite support to assist businesses of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for the products, technologies and services that make up creating an end-to-end Jabber solution including Cisco network devicesand management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

SharePoint Server Consultants
Progent's Microsoft-authorized Microsoft SharePoint 2013 engineers, SharePoint 2010 specialists and SharePoint Server 2007 consultants can assist you to evaluate the economic case for deploying the current release of SharePoint Server, consult with you on the appropriate version of SharePoint Server for your circumstances, provide setup and integration expertise, help you to install Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk Call Center services.

Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a unified voice messaging solution that promotes productive collaboration by providing flexible set of alternatives for accessing calls and messages within an environment that is simple to implement and maintain. Cisco Unity Connection lets you read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise satellite locations with up to 500 workers. Progent's Cisco-premier CCIE network consulting experts offer Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging solution delivers maximum competitive advantage.

Cisco ASA and PIX Firewall and Firepower Services Support
The current ASA 5500-X Series of firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your company to plan, deploy, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Talk to a Progent Network Support Expert
To see how to access a Progent network support expert for remote or on-premises assistance in #(state), call 1-800-993-9400 or visit Remote Computer Support.