For office network systems located throughout the state of South Dakota, Progent's Microsoft certified technical experts can deliver online help and remote troubleshooting to solve your computer system troubles quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support databases to identify and repair network problems without the cost and time delays normally associated with in-person technical service calls.
If your South Dakota company is situated beyond the larger metro areas such as Sioux Falls, Rapid City, or Aberdeen, your local computer network support options may be limited in expertise, or not available during a crisis. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a extensive range of technical projects for a varied range of clients. This means you get not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with efficient network solutions.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's entire family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably following industry best practices.
Broad Expertise in Microsoft's Popular Server Platforms
Progent's team of IT consulting experts can help large organizations to architect, deploy, and support major rollouts of key Microsoft technology by providing support like Active Directory design, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business planning and deployment support and Lync Server 2013 management, plus SQL Server 2016 integration and development and SQL Server 2014 application development. Progent has worked with some of the world's biggest organizations to integrate solutions based on Microsoft servers and offers branch office IT supports for enterprises with local offices in the or larger cities across the United States.
Remote Technical Support for Windows and Cisco-based Networks
Progentís Technical Response Center provides world-class online technical support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified professionals have the experience to assist you to analyze and solve difficult network problems rapidly and affordably. The scope of technical expertise offered by Progent's staff of consultants allows them to escalate even the most difficult issues to appropriate subject matter experts as necessary. Whether you need occasional phone support and online repair or continuing access to a Help Desk Call Center, Progent's consultants can provide your organization with enterprise-level expertise without the cost and administrative hassle of maintaining a big in-house IT organization.
Best Practices Followed by Seasoned Consultants
Many businesses situated far from cities with ample network engineers resort to less qualified or inexperienced local consultants for critical computer network support services. This can result in a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average over a decade of real-world industry experience, in the trenches of IT support, providing an extensive range of technical tasks for a broad mix of clients. This means that with Progent you get not just expert computer network knowledge, but an engineer who follows computer industry leading practices in using those skills to resolve real-world information network problems efficiently and in a repeatable fashion.
Microsoft Dynamics NAV Consulting
The latest release of Microsoft Dynamics NAV offers several new features including specialized Role Centers, enhanced analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts can provide programming, configuration and troubleshooting support to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to connect MS Dynamics NAV ERP software to additional services and programs. In addition, Progent can help you to design and utilize databases so you can enhance your understanding of your business, attract more clients, expand your sales strategies, and build successful partnerships.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple venues with thousands of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned wireless professionals who can help your organization to assess the value of Ubiquitiís UniFi products for your business and help you to plan, install, manage, and maintain your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
World-class Cisco Help from Experienced CCIE-certified Consultants
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE engineers. CCIEs are elite network experts who are awarded this prestigious certification only after thorough testing by Cisco. CCIEs can handle even the most complex problems associated with network architecture, setup, troubleshooting, and service. Progentís CCIE professionals cooperate closely with Cisco in-house staff in identifying issues with Cisco's IOS platform and devising fixes or acquiring software updates to resolve problems. Progent offers fast contact with a CCIE by telephone so you are able to get immediate help for complex network problems that are affecting business productivity but are beyond the scope of your local IT support providers.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT staff and your Progent engineering consultant so that all looming issues can be resolved before they have a chance to disrupt productivity. Learn about the entire ProSight series of low-cost network management outsourcing services for small and medium-size businesses.
MS Exchange 2019 Deployment Services
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients. For more information, see Progent's MS Exchange Server 2019 planning and configuration services.
Check Point Firewall Configuration Consulting
Progent's Check Point Software firewall consultants can help you plan, deploy, and manage firewall solutions that rely on Check Point Next Generation firewalls and Check Point's subscription-based SandBlast security services. To find out about Progent's consulting services for Check Point firewalls, visit Check Point Software next generation firewall integration consulting.
Data Backup Consulting Services
Progent's backup and restore experts can provide consulting support for a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent supports all major data protection products by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent can also provide help with Acronis, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, HP Data Protector, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and mid-sized businesses as a low cost and fully managed solution for reliable backup/disaster recovery (BDR).
Extended Hours Online Technical Support
Progent's low-priced after-hours remote support program provides companies 24x7 availability of remote support from Progent's TRC. Services available beyond standard business hours include resolving problems with Windows server products, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, network and system backup and recovery, and fundamental routing and switching help for Cisco networking products.
Exchange 2013 Upgrade Services
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and delivers important innovations plus a revamped structure. These improvements affect vital areas such as manageability, availability, security, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can provide remote or onsite support to assist your organization to administer, optimize and troubleshoot your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
Talk to a Progent Network Support Expert
To see how to contact a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Support.