For small business networks located in the state of South Dakota, Progent's Microsoft authorized engineers can provide phone help and remote troubleshooting to repair your network systems troubles quickly and affordably. Progent has developed top-notch skills, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems without the expense and time delays associated with in-person service visits.
If your South Dakota small business is located beyond the larger urban areas such as Sioux Falls, Rapid City, or Aberdeen, your local network support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of expert network consultants average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a diverse range of clients. This means you get not just the technical skills needed for the job, but an expert with proven methods for applying that expertise to deliver efficient network solutions.
Remote Support for Windows Server 2008
The complexity and versatility of Microsoft Windows Server 2008 R2 requires an information technology expert with practical experience and broad knowledge in designing and building efficient and comprehensive business information networks. The experience of Progent's Microsoft-certified Windows Server engineers, averaging over ten years of background integrating Microsoft-based solutions, helps insure your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid network model that integrates local systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.
Amazon AWS Cloud Planning and Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide cost-effective remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid environments that efficiently incorporate Amazon AWS services. Progent can provide occasional expertise or Progent can deliver project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS platform.
Unified CM and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager, originally named CallManager, is the heart of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express offer an advanced IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM consultants can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, and integration with Exchange and Skype for Business.
Temporary Chief Information Officer Services
Progent can provide businesses with an information management expert who can serve as a part-time Chief Information Officer. This veteran IT executive can offer strategic direction to help your company to deploy sensible technology to enhance business processes so they align better with your business objectives. Your company can develop and install a well conceived information technology plan without incurring the expense of a full-time senior IT executive. Key services Progent's temporary Chief Information Officer can carry out include growth strategies, establishing technology budgets, building models for TCO and ROI, reengineering business processes, reviewing contracts with suppliers, defining security and compliance standards, monitoring service level agreements, streamlining network administration, software revision control, network asset documentation management, and disaster recovery/business continuity planning.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are elite network experts who are awarded this top-level certification only after thorough examination by Cisco. CCIEs are able to handle the most complicated problems associated with network architecture, implementation, troubleshooting, and service. Progentís CCIE consultants cooperate intimately with Cisco in-house staff in identifying issues with Cisco's IOS platform and devising fixes or acquiring patches to resolve anomalies. Progent offers quick contact with a CCIE by phone so that you can get immediate help for tough network problems that are impacting worker productivity but are outside the expertise of your usual IT support resources.
Network Consulting for Small Governments and School Districts
Progent has extensive experience providing a broad range of remote IT consulting and emergency repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in delivering advanced remote IT consulting and has delivered IT solutions to clients in all 50 states. Progent's online IT support for local governments saves travel costs and resolves issues more quickly than on-premises service calls.
CISM-certified Cybersecurity Management Consultants
Progent offers the services of CISM Premier security management experts. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that information security professionals are required to master. CISM gives executive management the confidence that consultants who have earned their CISM certification possess the experience and capability to deliver efficient security administration and support consulting.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing, distribution and service organizations to manage supply chains and streamline critical processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Stealth Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progentís security professionals can perform thorough unannounced penetration security tests without the knowledge of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are correctly set up and actively monitored.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local installations of Exchange. This permits you to have certain mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget. For more information about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Planning and Support Services for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for critical workloads by providing unified, cross-platform tracking of IT resources deployed across local systems and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite support to assist businesses of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help you to migrate to Operations Manager 2016 from older releases or from different monitoring products, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.
Complete Documentation of Services
Progent produces full and meaningful documentation of all service activity to ensure clients do not feel like a hostage to their support company. Progent sends e-mail accounts of services shortly after finishing each service interaction, and also provides a printed copy along with monthly billings. Complete network support reporting makes it less disruptive for customers to move to a different support organization or take on increased support responsibilities internally. Good service documentation also provides management the information needed to assess the quality of support services and produce better informed network expense projections.
Get in Touch with a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Remote Computer Support.