In-depth Expertise in Microsoft's Leading Server Environments
Progent's group of network consulting experts can help large enterprises to plan, deploy, and manage major rollouts of key Microsoft technology by offering support like Active Directory and Azure Entra configuration, Exchange Server 2019 management, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 configuration, Teams and Teams Premium integration, Microsoft Skype for Business maintenance, plus Microsoft SQL Server 2019 database administration and SQL Server 2016 upgrades. Progent has helped some of the world's biggest organizations to integrate solutions based on Microsoft servers and can provide branch office technical assistance for enterprises with local offices in larger cities throughout the United States.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix desktop virtualization experts can help your business to plan, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery system by providing XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can help you to administer and support an off-site datacenter that offers high uptime, enhanced protection, and rapid recovery. Progent can also assist you manage and support other virtualization products from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.
Software/Firmware Update Management Services
Software update management entails applying software updates to operating systems and apps, physical and virtual servers and endpoints, peripherals such as printers and scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like alarms and robotics. Timely and properly managed updating optimizes security, compliance, availability, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or loss of important functions. Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. For details, see Progent's patch management service plans.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart. Progent offers the skills of a certified NetApp MetroCluster expert who can assist your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster DR system to prove compliance with industry standards and regulatory mandates.
Oracle Administration Services and Software Development
Progent offers affordable access to an Oracle certified consultant for Oracle DBA support or an Oracle software programmer. Progent can help your business to develop efficient mechanisms for critical Oracle database administration tasks such as database tuning, backup and restore strategies, and database protection, or mentor your in-house staff how to follow industry best practices for simplifying various management procedures. Progent can also provide the services of a PL/SQL developer to assist your company to design, tune, enhance, or migrate Oracle programs that can vary from business reports to data-driven web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration consultants can assist you to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable remote or onsite expertise to assist you to migrate smoothly to an advanced unified communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync Server for access to a SIP PSTN trunk.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters. In addition, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration consultants can help you to design and implement a smooth migration from Windows Server 2016 to a newer release of Windows Server.
Planning and Configuration Consulting for Cisco's Wi-Fi Products
Progent's Cisco-certified Wi-Fi consultants offer comprehensive consulting services for Cisco's Wi-Fi technology by offering support that includes Cisco Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 wireless APs support services, Catalyst 9100 Series 802.11ax access points system planning, configuration, and troubleshooting consulting, Meraki Wi-Fi AP configuration and consulting support, and Cisco Wi-Fi controller consulting.
Extended Hours Remote Technical Support
Progent's economical after-hours online support program offers companies round-the-clock access to online technical support from Progent's TRC. Support services offered beyond regular business hours include resolving issues with Windows servers, MS Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and basic routing and switching support for Cisco technology.
Get in Touch with a Progent Computer Consultant
To learn how you can contact a Progent network support expert for remote or on-premises support, call