For business network systems located anywhere in the state ofSouth Dakota, Progent's Microsoft and Cisco qualified engineers can provide online help and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired world-class expertise, software tools, and support knowledge bases to diagnose and fix IT problems without the cost and time delays normally associated with in-person service calls.

If yourSouth Dakotasmall business is located outside of the larger urban areas such asSioux Falls, Rapid City, or Aberdeen, your nearby network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying those skills to provide excellent network solutions.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more about Progent's ProSight family of managed services for small and mid-size organizations.

Consulting Expertise for Microsoft Dynamics and Dynamics 365 Financial and ERP/MRP Platforms
Progent's Experts Team offers consulting in Microsoft accounting and ERP platforms, enabling you to craft affordable and comprehensive IT solutions that address the unique requirements of your business. Progent's applications consultants offer a range of services including Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) ERP consulting, Microsoft Dynamics GP Business Accounting Software education and programming, MS Dynamics 365 Business Central/NAV ERP software support, Microsoft Dynamics SL accounting software migration and support, and MS Commerce deployment.

SonicWall-certified Firewall Consultants
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your business processes. To learn more, see SonicWall-certified firewall consultants.

Infrastructure Guidance for a Remote Workforce
Progent can help small and medium-size businesses to plan, deploy and troubleshoot the network infrastructure to support a remote workforce. Aspects of infrastructure for which Progent's consultants can deliver support include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi network design and deployment, and reliable Internet access. For details about Progent's infrastructure expertise for teleworkers, refer to network infrastructure consulting expertise for telecommuters.

Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization solutions reduce the work needed for IT managers to set up applications so they are consistent across an entire workforce, provide the ability to control access to critical information, and allow quick deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS streamlines client access, enhances responsiveness, strengthens data security, unifies administration, and provides an almost transparent client experience. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, set up test and on-line deployments, optimize your system infrastructure to support virtual desktops effectively, assess and remediate security issues, and train your IT administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote services to assist you to design, program, test, deploy, manage, and debug business applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the latest releases of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide on-demand support to clients looking for a fast fix to a specific problem related to Excel and Progent also offers full project management support for migrating or developing line-of-business application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to address the special requirements of individuals or groups.

Palo Alto Networks PA-Series Firewall Integration Consulting
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security solution that spans your on-premises and cloud-based resources and protects all users at any location with any device. To find out more, visit Progent's Palo Alto Networks PA-Series firewall integration consulting.

Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan. If you are thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to assess the benefits of Windows Server 2016 for your business and plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.

Planning and Configuration Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Cisco Aironet Wi-Fi access point configuration support and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wi-Fi specification to get three times the performance for your Wi-Fi network while extending the signal coverage.

Microsoft Exchange Server 2019 Deployment Services
Progent can help you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients. To learn more, see Progent's Microsoft Exchange 2019 Server integration services.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable remote or onsite support to assist you to move smoothly to an advanced communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.

Contact a Progent Network Support Expert
To see how you can access a Progent network support expert for online or onsite help, call 1-800-993-9400 or go to Remote Computer Support.

An index of content::

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    Progent provides national remote technical support and consulting services for companies that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX and Microsoft products. Online IT help provides optimum return for your information technology dollar by protecting user efficiency and shortening the time billed for network repair services. Sophisticated online access utilities and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help you with the toughest system problems.

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    Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services covered under GIAC accreditation including evaluating network security mechanisms, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

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    Progent's Power BI consultants can help your business to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can help you build and administer an on-premises, cloud, or hybrid environment to run Power BI.

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    Progentís IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing IT support expenses to increase in a more moderate and manageable manner than is feasible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available system foundation for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Microsoft Windows Server Update Services enables network managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.

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    Cisco Unified Communications Manager, originally branded CallManager, acts as the center of Cisco's collaboration platform. CUCM and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and on-premises support to assist businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any facet of CUCM support and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.

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    Progentís Microsoft-certified consultants offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your employees or clients to connect to, manage, share and manipulate useful information, files, and software and to communicate with one another. It enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge theyíve created in a way that makes data convenient to locate, retrieve and apply.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and service companies to manage supply chains and improve the efficiency of key business processes to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that can range from occasional guidance to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and DBA services.

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