For small company network systems located in the state ofSouth Dakota, Progent's Microsoft and Cisco qualified technicians can deliver remote phone support and troubleshooting to solve your network troubles quickly and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support knowledge bases to identify and repair IT problems while avoiding the expense and time delays normally associated with in-person service visits.

If yourSouth Dakotaorganization is situated beyond the larger metro areas such asSioux Falls, Rapid City, or Aberdeen, your nearby computer network support choices may be limited in expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not just the technical expertise needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Best Practices Applied by Expert Consultants
Many businesses situated away from areas with ample expert consultants resort to less qualified or inexperienced local consultants for vital computer network support services. This can result in a system that is unstable or unproductive. Progentís team of Microsoft and Cisco certified engineers average more than ten years of real-world industry experience, in the front lines of network support, performing a wide array of technical services for a broad selection of clients. Consequently, with Progent you get not only expert technical skills, but an engineer who follows computer industry best practices in applying that knowledge to resolve actual business system problems efficiently and in a repeatable fashion.

Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement a wireless network adapted to your facilities, offering your business a WLAN that has the coverage, performance, capacity, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service. Progentís onsite wireless survey features onsite walkthroughs, spectrum and security assessment of your existing wireless network, evaluation of your site's layout, measuring for RF contention, signal propagation modeling, selection of optimum locations for customer-specified Wireless Access Points including Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive document describing the new wireless network.

Eliminate Reliance on an Individual Freelance Consultant
By developing a relationship with a full-service IT support company such as Progent as opposed to a freelance consultant, you are ensured fast availability of knowledgeable experts whenever you need them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with different customers will cause you to be with no support when you have an emergency.

Online Support for Microsoft Windows Server 2008 R2
The complexity and versatility of Microsoft Windows Server 2008 requires an information technology consultant with practical experience and diverse knowledge in designing and building efficient and comprehensive business technology solutions. The experience of Progent's Microsoft-certified Windows Server consultants, with an average of over ten years of background supporting Microsoft-powered technology, helps insure your success in supporting and managing your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also help you to assess the advantages of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates on-premises systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

BI Reporting Consulting and Development
Progentís business information reporting experts offer online and on premises consulting to assist your organization with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's management reporting experts can help your company to maintain your current reporting environment, assist you to migrate databases and applications from a legacy reporting platform to a current solution, and provide custom remote mentoring to meet your individual requirements. Progentís management reporting and analytics professionals can provide experience in the leading business intelligence reporting tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Online Technical Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class online support for Microsoft Windows and Cisco-based networks anywhere in the United States. Progent's certified professionals have the knowledge and experience to assist you to analyze and resolve difficult network problems quickly and affordably. The scope of information technology expertise represented by Progent's team of engineers allows them to escalate even the toughest issues to appropriate subject matter experts as required. Whether you require one-time phone support and online repair or ongoing access to a Helpdesk Call Center, Progent's engineers can provide your company with enterprise-level support without the cost and administrative overhead of running a big in-house support group.

Progent's Integration and Development Services for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers major enhancements in speed, scale, data security, availability, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to help businesses of all sizes to design, implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics ERP, Lync or Skype for Business, and SCOM.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance expert. The interview is designed to assess your organization's ability either to block or recover rapidly after a ransomware attack. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup environment that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP includes powerful innovations such as tailored Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals offer software development, configuration and debugging services to enable your company to get the most from Microsoft Dynamics NAV. Progentís engineers can assist you to connect MS Dynamics NAV to other systems and programs. Also, Progent can assist your organization to create and utilize data warehouses so you can improve your knowledge of your business, acquire more customers, expand your marketing campaigns, and form productive alliances.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget. To learn more about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.

Exchange 2010 Server Migration Help
Progent's Microsoft-certified Exchange 2010 Server consultants can assist you to maintain and troubleshoot your current Exchange 2010 Server deployment or give you access to the assistance of certified Microsoft Exchange 2016 professionals and Office 365 Exchange Online specialists to help you determine the value of upgrading to a modern edition of Exchange that delivers quick payback by increasing your productivity, lowering the cost of equipment and service, streamlining administration, and consolidating your key communications technologies.

Consulting Services for IT Service Firms
Progent's support services for network support firms enables you to use Progent's consulting engineers while retaining your own service brand as a seamless extension of your network services team. To find out about Progent's expertise for network support firms, go to Progent's consulting services for network support companies.

Exchange 2013 Migration Support
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These enhancements favorably impact key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can deliver remote or on-premises expertise to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.

Conferencing Consulting Services for Telecommuters
Progent's experts can help small and medium-size companies to deploy and troubleshoot conferencing solutions to enable their at-home employees to communicate securely and efficiently with teammates and clients. For details about how Progent's consultants can help organizations to integrate and maintain video conferencing applications for at-home workers, see video conferencing consulting services for telecommuters.

Planning and Deployment Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants offer Cisco Aironet Wi-Fi AP planning and deployment consulting and Cisco Wi-Fi controller consulting so you can benefit from the 802.11ac Wave 2 WiFi standard to triple the performance for your wireless network while expanding the coverage area.

SQL Server 2019 Integration Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises access to consulting experts in system planning and integration, application development, SQL Server management, and network security. To find out more, visit SQL Server 2019 integration consulting expertise.

Get in Touch with a Progent Computer Support Expert
To learn how you can get in touch with a Progent network support expert for remote or on-premises assistance in #(state), phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Microsoft Small Business Server is an affordable collection of essential servers that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer consultant with hands-on experience planning and integrating cohesive, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience integrating business networks based on Microsoft technology. This expertise assures you results in installing, administering, and maintaining IT environments that incorporate the Small Business Server package of servers and applications.

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    Progent's application experts can provide advanced support, custom programming, integration assistance, and online classes for popular business applications that address key areas including ERP, general accounting, management reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background providing advanced consulting services remotely, Progent can assist clients anywhere in the U.S. to save the lost productivity and expense associated with travel and on-site visits without compromising the high quality of technical services.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Lync Server for your business and can assist you to design and carry out a rollout of Microsoft Lync Server that consolidates the administration of Instant Messaging and Presence and increases the output of your office staff, at-home workers, and smartphone users. Progent can in addition help your company to perform a smooth migration to Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office applications, and provide webinar training and ongoing support for Lync Server 2010 and other Microsoft platforms.

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    Progent offers the support of an accredited engineer with expertise integrating technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or troubleshoot a telepresence solution that preserves your investment and optimizes the strategic value of your IT network. Progent also offers the services of infrastructure engineers who can help businesses of any size to build and troubleshoot a network that delivers the performance, dependability, security, and expandability required to accommodate your video conferencing/telepresence solution.

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    SQL Server 2014 includes significant improvements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services including system design, configuration, administration, troubleshooting, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.

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    Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

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    Progentís Microsoft certified experts provide small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical applications rapidly and reliably to appropriate users, lower product costs and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your awareness of weak points and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by fully exploiting the management capabilities built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including software and appliance inventory.

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    Progent's virtual classroom webinars offer small companies the cost savings, ease, and versatility of online learning plus the effective training methods of experienced teachers who utilize the latest collaboration software to simulate real-time, participatory classes. Progent can provide remote training for popular desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and management information solutions including Microsoft Dynamics GP (Great Plains); as well as other leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive intranet solution.

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    Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, provides health reporting, allows safe self service, and delivers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.

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    Progentís Microsoft consultants offer small and mid-size companies enterprise-level consulting services for SMS Server and Configuration Manager 2007, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is Microsoft's new title for the update management solution previously known as Systems Management Server. Configuration Manager provides a range of enhancements to Systems Management Server such as full automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified consulting professionals can help you use SMS or Configuration Manager effectively for automated operating system and application installation, security patch control, application metering, and software license reconciliation. Progent's engineers can also assist you to move smoothly from Systems Management Server to System Center Configuration Manager 2007.

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    Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.

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    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, transforming raw data into valuable understanding of your business.

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    Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist you to design, configure, operate and troubleshoot a BDR system based on Barracuda technology.

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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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    Progent's Cisco-certified IP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications such as Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.

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    Progentís Disaster Recovery/Business Continuity specialists have extensive backgrounds helping small businesses to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability network architecture, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help your company to develop and validate a sensible business continuity plan that matches your business goals and IT budget. Progentís disaster recovery engineers can assist you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed data centers.

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