South Dakota Network System Support Services
for Small and Midsize Business Information Systems:
Remote Support and Troubleshooting
For business networks located in the state of South Dakota, Progent's Microsoft and Cisco certified technicians can provide remote phone assistance and troubleshooting to fix your network systems troubles quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support databases to identify and fix network problems while avoiding the cost and time delays associated with onsite service calls. If your South Dakota organization is situated beyond the larger metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby computer network support options may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unstable or causing productivity loss due to technical issues persisting for too long. Progent's group of network consultants average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of customers. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying those skills to provide excellent network solutions.
In-depth Expertise in Microsoft's Leading Server Environments
Progent's group of network consulting experts can help large enterprises to plan, deploy, and manage major rollouts of key Microsoft technology by offering support like Active Directory and Azure Entra configuration, Exchange Server 2019 management, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, SharePoint Server 2019 design and installation, Microsoft SharePoint Server 2013 configuration, Teams and Teams Premium integration, Microsoft Skype for Business maintenance, plus Microsoft SQL Server 2019 database administration and SQL Server 2016 upgrades. Progent has helped some of the world's biggest organizations to integrate solutions based on Microsoft servers and can provide branch office technical assistance for enterprises with local offices in larger cities throughout the United States.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix desktop virtualization experts can help your business to plan, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery system by providing XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can help you to administer and support an off-site datacenter that offers high uptime, enhanced protection, and rapid recovery. Progent can also assist you manage and support other virtualization products from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.
Software/Firmware Update Management Services
Software update management entails applying software updates to operating systems and apps, physical and virtual servers and endpoints, peripherals such as printers and scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like alarms and robotics. Timely and properly managed updating optimizes security, compliance, availability, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or loss of important functions. Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. For details, see Progent's patch management service plans.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) apart. Progent offers the skills of a certified NetApp MetroCluster expert who can assist your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster DR system to prove compliance with industry standards and regulatory mandates.
Oracle Administration Services and Software Development
Progent offers affordable access to an Oracle certified consultant for Oracle DBA support or an Oracle software programmer. Progent can help your business to develop efficient mechanisms for critical Oracle database administration tasks such as database tuning, backup and restore strategies, and database protection, or mentor your in-house staff how to follow industry best practices for simplifying various management procedures. Progent can also provide the services of a PL/SQL developer to assist your company to design, tune, enhance, or migrate Oracle programs that can vary from business reports to data-driven web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration consultants can assist you to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable remote or onsite expertise to assist you to migrate smoothly to an advanced unified communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync Server for access to a SIP PSTN trunk.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement a smooth deployment of Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters. In addition, Progent's Microsoft Windows Server 2022 migration consultants and Microsoft Windows Server 2019 migration consultants can help you to design and implement a smooth migration from Windows Server 2016 to a newer release of Windows Server.
Planning and Configuration Consulting for Cisco's Wi-Fi Products
Progent's Cisco-certified Wi-Fi consultants offer comprehensive consulting services for Cisco's Wi-Fi technology by offering support that includes Cisco Aironet Wi-Fi AP consulting, Cisco Small Business 100/300/500 wireless APs support services, Catalyst 9100 Series 802.11ax access points system planning, configuration, and troubleshooting consulting, Meraki Wi-Fi AP configuration and consulting support, and Cisco Wi-Fi controller consulting.
Extended Hours Remote Technical Support
Progent's economical after-hours online support program offers companies round-the-clock access to online technical support from Progent's TRC. Support services offered beyond regular business hours include resolving issues with Windows servers, MS Windows desktop support, assistance with Microsoft Office applications, network and system backup and restore, and basic routing and switching support for Cisco technology.
Get in Touch with a Progent Computer Consultant
To learn how you can contact a Progent network support expert for remote or on-premises support, call
An index of content::
NetDocs Migration Technology Professional
Consultant NetDocs and Azure
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent can provide remote access to NetDocuments consultants who can assist legal departments and law firms to design, deploy, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocs.
Consultant Internet Access
ISP Selection Consultants
Progent can provide the affordable services of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Network provisioning can include enhancing current routers and switches and deploying additional ones, setting up firewalls, and designing dependable BGP architectures.
Microsoft Server Virtualization Troubleshooting
Microsoft Server Virtualization Support and Integration
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on technology originally developed by Connectix, delivers the performance necessary to accomplish server consolidation, application upgrade, and server isolation tasks through virtualization technology in an enterprise-class computing environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in software development and piloting, migration from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your IT staff to evaluate and deploy MS Virtual Server.
Top Rated SBS 2008 Support Services
Small Business Server 2011 Online Support
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server requires a computer consultant with real-world experience designing and building cohesive, end-to-end business technology environments. Progent's SBS Server consultants have an average of more than a decade of background supporting business systems powered by Microsoft technology. This background assures you success in deploying, administering, and maintaining IT environments that include the SBS Server package of servers and productivity software.
Technology Professional Netwalker ransomware recovery
24 Hour Professional Locky ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Network Consultant Microsoft SCOM 2012 Migration
SCOM 2012 Cloud Monitoring IT Services
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Symantec Security Audit
Best Symantec Firewall Compliance Audit
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor line or help you migrate to more recent firewall/VPN technology. Progent can also enable you to design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single source for continuing network help, maintenance, training, and security expertise.
Consulting for Service Providers Computer Consultants
IT Consultants Consulting Support for IT Service Providers
Progent's Reseller Program for IT Service Providers lets you use Progent's information technology experts while retaining your own brand as a seamless arm of your IT consulting staff.
Small Business WAP551 IT Services
24-7 Small Business 100 AP Professionals
Cisco's Small Business family of access points are Linux-based devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide remote or on-premises configuration and debugging services to assist you to design, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or architecture.
Specialists Microsoft SQL 2008 Server
Microsoft SQL 2008 Support and Integration
Progent's Microsoft-Premier SQL consultants offer a range of services to help small and midsize companies to plan, deploy, manage, and troubleshoot SQL Server 2008 solutions in order to receive the optimum strategic benefit from this advanced information management technology. Also, Progent can provide assistance with network architecture, enterprise-wide protection, and software development to optimize the strategic advantage of your computer network.
Microsoft Certified Server Education
Windows Education
Progent practices knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces little competition. Medium-size businesses who work with trusted independent consultants or who employ internal IT personnel benefit when Progent passes on information about new technology and proven processes to make their IT environments more robust, secure, and productive.
Microsoft Financial Software Remote Consulting
Dynamics GP/Great Plains Features Technology Consulting Services
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and ERP package based, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the ability to expand users and increase functionality in the future. Progent's Microsoft Dynamics GP support experts can show you how to deploy, configure and manage the latest release of Dynamics GP or upgrade smoothly from an older release.
Cisco Management Small Business Computer Consulting Services
Cisco Architecture On Site service
Progent can help you to deploy Cisco's networking technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas such as hardware utilization, security and compliance, versatility, availability, and disaster recovery.
Small Office Tech Outsourcing
Upgrade Small Business
Progent delivers the help of Microsoft and Cisco-Premier IT support professionals to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide enterprises, Progent's network consultants can assist you to improve your information system's e-mail architecture, protection, availability, performance, and IT management.
Server Troubleshoot Expert Phone Support
Engineers Missouri
Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and remote direct computer connection to isolate and repair network problems rapidly and economically. The breadth of IT experience available from Progent's staff of country-wide support engineers makes it possible to escalate even the toughest problems to competent specialists as required. For urgent problems, the TRC endeavors to answer your call for support in less than one hour.
Shared Service Desk Economics Configuration
24x7x365 Shared Computer Support Help Desk Costs Online Support Services
Progent's Help Desk outsourcing and co-sourcing service programs help organizations to save money and enhance productivity.
ProSight Email Guard AES Encryption Consultant Services
Email Anti-fraud Intelligence Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
SQL Server 2014 Disaster Recovery Technical Support Services
Help and Support SQL Server 2014 Backup Encryption
SQL Server 2014 includes major enhancements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as system design, deployment, administration, remediation, and software development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Washington Consulting Services Firm
24 Hour Phone Support Small Office Network Consultants
If your company does not need immediate online help but expects to need assistance with your information system soon, you can save time and expenses and guarantee that the appropriate expertise will be available when you need it by getting in touch with a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Biggest Microsoft Windows Server 2019 Online Support
Information Technology Consulting Windows Server 2019 Disaster Recovery
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
System Center 2016 Hybrid Cloud Integration Remote Support Services
SCOM 2016 Specialists
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business information systems enterprise-class availability, security, and productivity.
Wave 2 wireless controller Computer Consulting
CCIE Expert Certified 2500 Wireless Controller Technical Consultant
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless access points, optimizing wireless performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening security by identifying cyber threats and filtering traffic content according to user type and locale. Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology.
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