South Dakota Network System Support Services
for Small and Midsize Business IT Systems:
Remote Support and Repair
For business network systems located anywhere in the state ofSouth Dakota, Progent's Microsoft and Cisco qualified engineers can provide online help and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired world-class expertise, software tools, and support knowledge bases to diagnose and fix IT problems without the cost and time delays normally associated with in-person service calls.
If yourSouth Dakotasmall business is located outside of the larger urban areas such asSioux Falls, Rapid City, or Aberdeen, your nearby network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progent’s staff of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a broad variety of technical tasks for a varied range of clients. This means you obtain not only the technical competency needed for the job, but a professional with proven methods for applying those skills to provide excellent network solutions.
Easy Payment Methods
Progent's easy payment alternatives for ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more about Progent's ProSight family of managed services for small and mid-size organizations.
Consulting Expertise for Microsoft Dynamics and Dynamics 365 Financial and ERP/MRP Platforms
Progent's Experts Team offers consulting in Microsoft accounting and ERP platforms, enabling you to craft affordable and comprehensive IT solutions that address the unique requirements of your business. Progent's applications consultants offer a range of services including
Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) ERP consulting,
Microsoft Dynamics GP Business Accounting Software education and programming,
MS Dynamics 365 Business Central/NAV ERP software support,
Microsoft Dynamics SL accounting software migration and support,
and MS Commerce deployment.
SonicWall-certified Firewall Consultants
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your business processes. To learn more, see SonicWall-certified firewall consultants.
Infrastructure Guidance for a Remote Workforce
Progent can help small and medium-size businesses to plan, deploy and troubleshoot the network infrastructure to support a remote workforce. Aspects of infrastructure for which Progent's consultants can deliver support include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi network design and deployment, and reliable Internet access. For details about Progent's infrastructure expertise for teleworkers, refer to network infrastructure consulting expertise for telecommuters.
Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization solutions reduce the work needed for IT managers to set up applications so they are consistent across an entire workforce, provide the ability to control access to critical information, and allow quick deployment of additional or updated workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS streamlines client access, enhances responsiveness, strengthens data security, unifies administration, and provides an almost transparent client experience. Progent's Windows Server 2016 consultants can assist you to evaluate the strategic benefits of Microsoft's desktop virtualization solutions, set up test and on-line deployments, optimize your system infrastructure to support virtual desktops effectively, assess and remediate security issues, and train your IT administrators to utilize industry best practices to achieve a fast ROI from desktop virtualization.
Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote services to assist you to design, program, test, deploy, manage, and debug business applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the latest releases of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide on-demand support to clients looking for a fast fix to a specific problem related to Excel and Progent also offers full project management support for migrating or developing line-of-business application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to address the special requirements of individuals or groups.
Palo Alto Networks PA-Series Firewall Integration Consulting
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security solution that spans your on-premises and cloud-based resources and protects all users at any location with any device. To find out more, visit Progent's Palo Alto Networks PA-Series firewall integration consulting.
Windows Server 2012 R2 Integration Services
Progent's certified Windows Server 2012 consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan. If you are thinking about upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can help you to assess the benefits of Windows Server 2016 for your business and plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.
Planning and Configuration Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants offer Cisco Aironet Wi-Fi access point configuration support and Cisco wireless controller consulting to help you benefit from the IEEE 802.11ac Wi-Fi specification to get three times the performance for your Wi-Fi network while extending the signal coverage.
Microsoft Exchange Server 2019 Deployment Services
Progent can help you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients. To learn more, see Progent's Microsoft Exchange 2019 Server integration services.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide affordable remote or onsite support to assist you to move smoothly to an advanced communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Contact a Progent Network Support Expert
To see how you can access a Progent network support expert for online or onsite help, call
An index of content::
24x7 Skype for Business IM Engineer
Emergency Skype for Business VoIP Services
Progent's consultants can provide remote and onsite expertise for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you design and validate a security strategy for your Skype for Business solution that meets regulatory requirements.
Juniper SSG5 Router Security Firms
Network Consultants Juniper SSG Firewall
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
MS SQL Server Engineer
SQL Developer Firms
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge enterprise-class applications that can give your company a critical competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
Citrix StorageLink Site Recovery Services
Citrix StorageLink Gateway Specialists
Progent's Citrix-certified experts can help your organization to evaluate the business benefits of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools in your Hyper-V network, and show you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtual environment while lowering the cost of equipment and operations and simplifying management processes.
Engineers Citrix Xen Hypervisor
Consultant Services Citrix Server Management
Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current Citrix technology environment and help you to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Macintosh Training
Trainer Office PowerPoint for Mac
Progent offers one-on-one education customized for individuals who want to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
64-bit Migration Consultants
Largest Consulting Services 64-bit Migration
Progent’s Microsoft-premier consultants can help your organization to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit computing, design an affordable upgrade strategy that minimizes operational interruptions, and offer inexpensive, professional remote support to assist your company to install 64-bit operating systems and application programs on your current computers.
Private Clouds for Small Businesses Consultancy
Consultants ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting team to provide small businesses with a complete IT outsourcing alternative that improves network dependability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers hosted in a secure and fault tolerant facility on a fast, non-stop virtual server configured and supported by Progent's network support experts.
Linux Online Consulting
Sun Solaris Remote Consulting
Progent provides national remote technical support and consulting services for companies that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX and Microsoft products. Online IT help provides optimum return for your information technology dollar by protecting user efficiency and shortening the time billed for network repair services. Sophisticated online access utilities and experienced technicians and engineers combine to enable Progent to handle most network problems without squandering time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help you with the toughest system problems.
GIAC Certified Information Assurance Cybersecurity Organization
CISSP Certified Security GIAC Information Assurance Firewall Support
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security services covered under GIAC accreditation including evaluating network security mechanisms, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
24/7 Designer Power BI Premium
Power BI Query Editor Designer
Progent's Power BI consultants can help your business to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can help you build and administer an on-premises, cloud, or hybrid environment to run Power BI.
Microsoft Office 2003 Outsourcing Technical Support
Microsoft Office 2000 Integration Specialists
Progent’s IT outsourcing packages offer budget-friendly network consulting for small organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing IT support expenses to increase in a more moderate and manageable manner than is feasible by building up a large, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available system foundation for your critical applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Software Update Services Support and Setup
WSUS Engineers
Microsoft Windows Server Update Services enables network managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Dynamics GP eConnect Professionals
Emergency Microsoft Dynamics Coder
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can help you create reports that allow you to track your business more effectively, turning uncooked data into useful understanding of your company and customers.
Forefront TMG Firewall Technical Support Services
Forefront Threat Management Gateway Troubleshooting
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and provides a easily administered web gateway that acts as a one-server platform for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server.
Stealth Penetration Testing Consulting Services
Penetration Testing Security Services
Stealth penetration checking is an important part of any overall network security plan. Progent’s security professionals can run extensive intrusion tests without the awareness of your organization's internal IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event history monitoring are properly set up and consistently observed.
Advantages of IT Outsourcing Whitepapers
Whitepaper IT Co-sourcing
Progent’s IT outsourcing services provide budget-friendly computer support for medium-size organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing an on-line business solution, outsourcing your network engineering services can smooth out costs and eliminate risks, allowing IT support budgets to increase in a more moderate and manageable fashion than is feasible by amassing a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust system foundation for your vital Windows-based business software such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
CCIE Certified Small Business WAP321 Consultants
Small Business APs Remote Technical Support
Cisco's Small Business family of wireless access points are Linux-based devices intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises integration and debugging services to help your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business wireless AP deployments of any size or architecture.
After Hours Hermes ransomware recovery Technology Professional
Phobos ransomware recovery Specialists
Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware virus like Ryuk, Dharma, Hermes, or Locky.
After Hours Dynamics GP Great Plains Software Professionals
24 Hour Dynamics GP Great Plains Accounting Online Support
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP family, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the ability to add users and increase capabilities in the future. Progent’s Dynamics GP Software consulting engineers can show you how to deploy, customize and administer Microsoft Dynamics GP 2010 as well as older versions of Dynamics GP.
Cisco ASA firewall VPN Technical Support
Cisco ASDM Firewall Management Online Technical Support
Progent’s Cisco-Premier network experts offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and secure connectivity services. Extending from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent’s network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Office 365 Portal Consultant Services
Specialists Office 365 PST migration
Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid networks that transparently integrate local and cloud-based resources.
Windows Server 2016 and System Center Support and Setup
Professionals Windows Server 2016 Disaster Recovery Planning
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Consultant Zero Downtime Data Center
Fault Tolerant Colo Professional
Progent's Data Center professionals can help you find high availability data centers that meet the specific needs of your business. Fault tolerant off-site data centers are especially appealing to small organizations due to of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
CCIE Certified Collaboration Remote Support
Unified CM clustering Professional
Cisco Unified Communications Manager, originally branded CallManager, acts as the center of Cisco's collaboration platform. CUCM and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and on-premises support to assist businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any facet of CUCM support and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
Microsoft Certified Remote Support Services SharePoint
Outsourcing SharePoint Server
Progent’s Microsoft-certified consultants offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your employees or clients to connect to, manage, share and manipulate useful information, files, and software and to communicate with one another. It enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and apply.
Infor SyteLine CloudSuite Installation Specialists
Services Infor CloudSuite
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and service companies to manage supply chains and improve the efficiency of key business processes to bring products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that can range from occasional guidance to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and DBA services.
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