South Dakota Network Technical Support
for Small and Medium-size Business Information Systems:
Remote Consulting and Troubleshooting
For small business network systems located within the state ofSouth Dakota, Progent's Microsoft and Cisco certified technicians can deliver online help and remote troubleshooting to repair your computer system problems quickly and affordably. Progent has acquired top-notch expertise, sophisticated utilities, and support databases to diagnose and repair computer network problems while avoiding the expense and time delays associated with on-site service visits.
If yourSouth Dakotacompany is situated outside of the larger urban areas such asSioux Falls, Rapid City, or Aberdeen, your nearby computer support choices may be limited in skills, or unavailable during urgent situations. This results in a network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progent’s group of expert network professionals average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of clients. This means you obtain not only the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.
Remote Support for Windows and Cisco-based Networks
Progent’s Technical Response Center provides world-class online technical support for Microsoft and Cisco-based environments Nationwide. Progent's certified professionals have the expertise to assist you to troubleshoot and solve difficult network problems quickly and cost effectively. The scope of technical expertise represented by Progent's staff of consultants allows them to escalate even the most difficult issues to the right specialists as required. Whether you need one-time phone support and online troubleshooting or ongoing access to a Helpdesk Technical Response Center, Progent's engineers can provide your organization with enterprise-level expertise without the cost and management overhead of maintaining a big internal IT group.
SonicWall-certified Firewall Integration Consultants
Progent's certified SonicWall firewall experts can help you integrate, manage, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and build protection into your business practices. To learn more, see SonicWall-certified firewall consulting services.
ProSight LAN Watch Server and Desktop Remote Monitoring Managed Service
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so any potential issues can be resolved before they can disrupt your network. Find out about the complete ProSight portfolio of value-priced outsourced network management services for small businesses.
Juniper and NetScreen Support
Progent's Juniper-authorized network engineers can assist your company to design and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from outdated equipment to current versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network control software to help your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system products and can help organizations manage environments that incorporate a mix of Juniper's OS platforms.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single control mechanism for administering mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
NetDocuments Consulting Expertise
NetDocuments is a leading cloud-based document management system designed for the legal profession. Progent can provide access to NetDocuments consultants who can deliver expert guidance to assist your organization to design, configure, manage, tune, or debug a document management system environment based on NetDocuments. For information about Progent's consulting expertise for NetDocs, go to NetDocs DMS expert support.
Co-managed Help Desk Services
Progent’s Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution built around the top professional services automation platform for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting. For details, refer to Progent’s Co-managed Help Desk services.
Expert Wireless Consulting and Support Services
Progent's wireless solutions consultants have broad backgrounds in the integration and maintenance of wireless networking technology and can assist you to design, install, administer and troubleshoot wireless ecosystems that are secure, robust, scalable, easy to administer and use, ready to handle your critical applications, and transparently integrated into hybrid cloud environments. Online and onsite expertise provided by Progent span a selection of wireless solutions such as smartphone integration, Wi-Fi network planning and installation, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting.
WatchGuard Firewall Configuration Consulting
Progent's WatchGuard consultants can show you how to deploy WatchGuard Firepower Firewall security appliances that align with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate to modern WatchGuard Firebox firewall solutions. To find out about Progent's consulting services for WatchGuard security gateways, see WatchGuard firewall integration consulting.
Detailed Reporting of Services Delivered
Progent provides complete and detailed documentation of all service work to make sure customers don’t ever feel “captive” to their IT service organization. Progent sends email accounts of support activity immediately after completion of each support task, and also encloses a printed copy along with monthly invoices. Complete network service reporting makes it easier for clients to move to a new service provider or assume more support responsibilities internally. Good support reporting also give IT managers the visibility required to determine the value of support services and produce better informed IT expense projections.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can help businesses of all sizes with any facet of IT security. Progent can create cost-effective security solutions that guard a small business from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing network resources distributed across multiple physical datacenters and public and private clouds.
Linux Consulting and UNIX/Windows Integration
If your company network mixes Linux technology with Windows, Progent can help you to incorporate your servers into an efficient system that permits all your platforms to coexist peacefully for simpler administration, seamless data exchange, high availability, enhanced performance, and integrated security. If you are writing or testing Linux based-software on a network that incorporates Windows-powered servers, workstations, and application software, Progent can provide comprehensive outsourcing that frees you to concentrate on your area of expertise.
Get in Touch with a Progent Network Consultant
To see how you can contact a Progent computer consultant for online or on-premises expertise, phone
An index of content::
One-On-One Training Network
Router Education
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Mid-size businesses who work with trusted independent service providers or who employ in-house support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, secure, and productive.
Outsourcing Mission Critical Environment
High Availability Networks Onsite Technical Support
Progent’s high availability system experts provide reliability consulting, disaster recovery services, system load balancing, non-stop interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other fault-tolerant operations support to help your small business integrate a 24x7 network for strategic applications. Progent has the background to design affordable, fault-tolerant networks by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you design a high-availability mutli-site network with a fully redundant Internet interface and efficient system load balancing.
Redhat Linux Online Consulting
Consultant Redhat Linux
Progent's Linux consulting experts offer small and mid-size businesses and software developers assistance with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with an easy single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft and Cisco Certified Expert Small Office IT Outsourcing
Small Business Network Help
Progent delivers the services of Microsoft and Cisco-Certified IT support professionals to offer customers affordable ways to help companies optimize the value of Microsoft and Cisco products. For environments that span from remote offices to large corporations, Progent's expert consultants can show you how to improve your network's e-mail architecture, protection, availability, throughput, and network administration.
Ubiquiti Security Gateway Services
Ubiquiti UniFi Controller software Consulting Services
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple sites with thousands of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi consultants who can assist you to assess the value of UniFi technology for your business and help you to design, deploy, administer, and maintain your UniFi ecosystem.
UNIX Online Network Installations
Cisco Expert UNIX Online System Recovery
Progent offers national remote technical support and troubleshooting services for businesses who run UNIX or Linux networks or whose IT systems feature a combination of UNIX and Microsoft technology. Remote IT help provides optimum return for your information technology budget by extending client productivity and shortening the hours charged for network repair services. Advanced online support utilities and skilled technicians and consultants allow Progent to handle most IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of telephone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP premier security specialists to assist with the toughest network issues.
After Hours Private Cloud Services Engineer
Private Cloud Hosting for Virtual Data Centers Professional
Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can use Progent’s private cloud to eliminate large capital costs for the acquisition, maintenance, and operation of computer equipment and data center facilities while benefiting the highest levels of network reliability and physical security.
Online Technical Support Redundant Connectivity
Fault Tolerant Branch office Network Consulting
Progent’s high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small companies achieve non-stop Interoffice connectivity via fully redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice networking.
Network Consultants SCDPM 2012 Backup and Restore
System Center 2012 Data Protection Manager IT Consultant
Progent's Microsoft-certified consultants offer remote or onsite support to help companies of any size to plan, implement, administer, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older versions of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Immediate Microsoft Teams with OneDrive Engineer
Microsoft Teams with Microsoft Stream Specialists
Progent can help you to design a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
VPN On-site Technical Support
VPN Online Consulting
Cisco's network security and offsite connection technology for small businesses provide a complete line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your business objectives.
Server Management Specialist
Server Virtualization IT Consultant
Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more leveraged utilization of servers, simplified operations, increased network uptime, and easier manageability. Common usage scenarios for virtual machines include resource consolidation, economical hosts for mission-critical legacy applications based on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
Windows Server Hyper-V 2016 Management Consultants
Hyper-V 2016 Online Support
Hyper-V 2016 utilizes key technologies first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-based or hybrid installation, create and execute a smooth upgrade strategy, educate your IT management and technical support staff, and deliver ongoing consulting and debugging support to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
24/7/365 ProSight Email Zero Hour Protection Consultant Services
Consulting Services Email Virus Fingerprint
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and world-class security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
MS SQL Server Development
Solution Provider Microsoft SQL Server
SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, lessening the difficulty of designing, deploying, managing, and using enterprise information and database applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Services Retrospect for Mac
Consulting Deduplication
Progent offers economical online support from engineers with expertise in a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations as well as notebooks and handhelds. Progent offers consulting support for all major data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to deploy, enhance, or troubleshoot backup systems for a variety of architectures such as local, edge to datacenter, cloud-based, or a mix.
CompTIA Network+ Computer Specialists
CCSE Network Solutions
Progent provides clients access to consultants who have earned some of the IT industry's most prestigious credentials. Progent believes that clients have the right to be sure that their IT support professionals have accredited testing plus broad practical field experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts confers priority for substantially better vendor help than is offered to non-certified consultants, allowing Progent to offer customers a better class of computer support. In addition, recognized credentials such as CISSP or ISSEP for IT security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the assistance of recognized industry experts.
Exchange Server Specialist
Microsoft Exchange Computer Consultant
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging solutions for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, service continuity, easy connectivity for off-site and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or medium companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Security Consultancies SonicWall
SonicWall NSA Firewall Audit
Progent's certified SonicWall firewall experts can help you deploy, manage, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security plan and design security into your corporate processes.
Professionals Meraki
24x7x365 Remote Technical Support Meraki MR62 Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.
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